50 FSS MFRC Front Desk Clerk
Closed Solicitation Posted
- Solicitation number
- 50MFRCClerk
- Agency
-
Air Force Space Command
Air Force, Department of Defense
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 561320 Temporary Help Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- Colorado Springs, Colorado 80912, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Space Command is soliciting quotes for a front desk clerk position at the 50th Force Support Squadron Military & Family Readiness Center (M&FRC) at Schriever Space Force Base. The contractor will provide a single front desk clerk responsible for greeting walk-in and telephone customers, providing information about M&FRC programs and resources, scheduling classes, directing clients to appropriate program managers, and overseeing the Resource Center operations including computer access, telephones, fax machines, and library materials. The clerk must meet base security requirements, demonstrate proficiency in Microsoft Office, and learn M&FRC-specific software within two months while maintaining professional customer service standards with no more than two validated complaints per month. Evaluation will follow a lowest price technically acceptable approach, with technical approach and past performance factors being slightly more important than price. Quotes are due by Friday, August 29, 2025, at 1:00 PM MDT, with the total proposal limited to 15 pages including technical narrative, pricing spreadsheet, and past performance information.
This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 561320 (Temporary Help Services) and represents a re-acquisition of current contract FA255020P0043. The incumbent contractor has held the position for eight months, and the government considers continuity risk to be low with no substitute staffing required during absences. The firm-fixed-price contract structure includes a base period of six months from September 14, 2025, through March 14, 2026, followed by four twelve-month option years extending through March 14, 2031, for a total potential contract duration of 5.5 years. Performance will occur at the M&FRC facility in Colorado Springs, Colorado, with standard business hours of 0800-1600, Monday through Friday, and the government will provide all necessary equipment, VPN access, and training including the AFFIRST data system. The current pricing spreadsheet shows contract values at $0, indicating vendors must submit their proposed pricing as part of the quotation process.
Notice text
3 versions
Update #3 · Latest ·
The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
Please see attachment "MFRC FRI Answers" for answers to any RFIs submited.
This is a re-acquisition for the current contract number FA255020P0043.
Update #2 ·
The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
This is a re-acquisition for the current contract number FA255020P0043.
Update #1 ·
The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
Files
| File | Type | Posted |
|---|---|---|
| MFRC RFI Answers.docx | DOCX document | |
| FA255025Q0091.docx | DOCX document | |
| Attachment 05_CLIN Structure and Pricing Spreadsheet.xlsx | XLSX spreadsheet | |
| FA255025Q0091.docx | DOCX document | |
| Attachment_01_50 FSS MFRC PWS-Receptionist.docx | DOCX document | |
| Attachment 05_CLIN Structure and Pricing Spreadsheet.xlsx | XLSX spreadsheet | |
| Attachment_02_Clauses and Provisions.pdf | ||
| Attachment_01_50 FSS MFRC PWS-Receptionist.docx | DOCX document | |
| Attachment 04_Past Performance Identification Information for Relevant Contracts.pdf | ||
| Attachment 05_CLIN Structure and Pricing Spreadsheet.xlsx | XLSX spreadsheet | |
| Attachment_03_WD 2015-5417 Rev 29.pdf |
Show all 11
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| 50 FSS MFRC Front Desk Clerk | Pre-Solicitation |
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| Off base priority child care referrals | Air Force Space Command | No set-aside |
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