50 FSS MFRC Front Desk Clerk
Closed Pre-Solicitation Posted
Not the latest version. See the latest solicitation from .
- Solicitation number
- 50MFRCClerk
- Agency
-
Air Force Space Command
Air Force, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 561320 Temporary Help Services
- PSC
- R699 Support- Administrative: Other
- Place of performance
- Colorado Springs, Colorado 80912, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Space Command is seeking to procure front desk clerk services for the 50th Force Support Squadron Military & Family Readiness Center (M&FRC) at Schriever Space Force Base. The contractor will provide a dedicated front desk clerk responsible for greeting and assisting walk-in and telephone customers, providing information about M&FRC programs and resources, scheduling clients for classes, and directing clients to appropriate program managers. The position requires proficiency in Microsoft Office and the AFFIRST tracking system, along with knowledge of military support programs including Transition Assistance, Survivors Benefit Plan, Relocation, and Personal Financial Readiness. Key performance expectations include maintaining professional customer service standards with no more than two complaint submissions per month, managing center communications, assisting with computer lab operations, and tracking statistical data. This pre-solicitation notice was posted on June 25, 2025, with a response deadline of July 7, 2025, and interested parties should contact Danielle Hunziker and 2d Lt Evan Eschenburg.
This opportunity is designated as a Total Small Business set-aside, restricting competition to qualifying small business entities. The position requires 40 hours per week of service during core hours of 0800-1600, with the contractor expected to maintain business casual dress code standards. The selected contractor must demonstrate the ability to become proficient in M&FRC systems within a 2-6 month timeframe. No incumbent contractor information, specific award values, or budget ranges were disclosed in the pre-solicitation documentation. The contract falls under NAICS code 561320 (Temporary Help Services) and PSC code R699 (Support-Administrative: Other), indicating this is classified as an administrative support services procurement.
Notice text
The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding Military & Family Readiness Center (M&FRC) programs/resources, ascertain the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for classes, and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones and scanning/copying capability. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please email Danielle Hunziker and 2d Lt Evan Eschenburg with responses to the sources sought. This is not a soliciation.
Files
| File | Type | Posted |
|---|---|---|
| 50 FSS MFRC PWS-Receptionist.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| 50 FSS MFRC Front Desk Clerk | Solicitation | |
| This notice | Pre-Solicitation |
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