3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C77026C0003
- Agency
-
Veterans Integrated Service Network 15
Veterans Health Administration, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C77026C0003 Federal contract award
- Awardee
- Innovation Associates, Inc.
- NAICS code
- 811310 Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- Place of performance
- Ladson, South Carolina 29456, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 15, has awarded a sole-source contract (36C77026C0003) to Innovation Associates (dba iA) for service and support of its proprietary Automated Prescription Fulfillment System (APFS) at the Charleston Consolidated Mail Outpatient Pharmacy (CMOP).
The justification cites 41 USC 3304(a)(1), only one responsible source. iA holds exclusive proprietary control over the APFS hardware, software, firmware, diagnostic tools, and configuration utilities. The APFS processes approximately 90 percent of prescriptions at Charleston CMOP and is mission-critical. The current extended warranty expired August 25, 2026. A Notice of Intent to Sole Source was published June 15, 2026, on SAM.gov with no competing vendors coming forward.
Services include 24/7 emergency technical support, software and hardware support, spare parts and RMA services, preventative maintenance, and on-site support provided by three iA System Managers. The contract structure is Firm Fixed-Price for one 12-month base period with 12-month option periods. Fair and reasonable pricing will be determined using an Independent Government Cost Estimate developed from historical warranty and support contracts at Charleston and other CMOPs. The requirement exceeds the Simplified Acquisition Threshold and is conducted under FAR Part 15 (Contracting by Negotiation).
Notice text
This procurement is for an APFS Service and Support Plan (SSP) and Preventative Maintenance Services of Innovation Associates (dba iA) proprietary Automated Prescription Fulfillment System (APFS) and third party support equipment and provides for 24/7 Emergency Technical Support, Software Support, Hardware Support, Spare Parts and RMA Services for Equipment/Dispensers/Cannisters, Preventative maintenance, and on-site support provided by three (3) iA System Managers.
Awarded contract 36C77026C0003 to unknown vendor for unknown amount on 2026-09-30.
Files
| File | Type | Posted |
|---|---|---|
| 31_JnA Final_APFS SSP and PM_260930.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Limited / Sole Source Justification | |
| 3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston | Award Notice | |
| 3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston | Special Notice |
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