3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston
Award Notice Posted
A later notice was posted: the Limited / Sole Source Justification from .
- Solicitation number
- 36C77026C0003
- Agency
-
Veterans Integrated Service Network 15
Veterans Health Administration, Department of Veterans Affairs
- Awarded
- to Innovation Associates, Inc.
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C77026C0003 Federal contract award
- NAICS code
- 811310 Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- Place of performance
- Ladson, South Carolina 29456, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 15 awarded contract 36C77026C0003 to Innovation Associates, Inc. for $27,005,200 on September 30, 2026, for automated prescription fulfillment system (APFS) service and support and preventative maintenance services at the Consolidated Mail Outpatient Pharmacy in Charleston.
The contract covers 24/7 emergency technical support, software and hardware support, spare parts and RMA services, preventative maintenance, and on-site support provided by three iA System Managers. The APFS operates complex subsystems with database infrastructure, third-party hardware interfaces, and advanced robotics and automation. The award was made under no set-aside.
Notice text
This procurement is for an APFS Service and Support Plan (SSP) and Preventative Maintenance Services of Innovation Associates (dba iA) proprietary Automated Prescription Fulfillment System (APFS) and third party support equipment and provides for 24/7 Emergency Technical Support, Software Support, Hardware Support, Spare Parts and RMA Services for Equipment/Dispensers/Cannisters, Preventative maintenance, and on-site support provided by three (3) iA System Managers.
CMOP requires the APFS Service and Support Plan (SSP) and Preventative Maintenance Services to provide for the maintenance, repair, technical oversight, and operations management of software and hardware components. This complex APFS with multiple subsystems, database infrastructure, interfaces with multiple third-party hardware, and advanced robotics/automation require expertise from the manufacturer/depot level technicians and On-site System Managers (OSM) whenever the system is in operation.
Awarded contract 36C77026C0003 to INNOVATION ASSOCIATES, INC. for 27005200.00 on 2026-09-30.
Notice history
| Notice | Type | Posted |
|---|---|---|
| 3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston | Limited / Sole Source Justification | |
| This notice | Award Notice | |
| 3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston | Special Notice |
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