PHA Contract Performance Work Statement (PWS) (Final).pdf
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- Attached to
- NYARNG PHA IDIQ
- Solicitation number
- W912PQ26QA031
About this file
This is a Performance Work Statement (PWS) for NYARNG Periodic Health Assessment Services issued in June 2026. The contract is a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) vehicle with task orders issued on an as-needed basis, with payment structured on a per-capita rather than event-based model.
The contractor shall provide comprehensive Periodic Health Assessment (PHA) and Mental Health Assessment (MHA) services for New York Army National Guard (NYARNG) service members in accordance with Army Regulations 40-501, 502, 40-3, and applicable Department of Defense directives. Services must be delivered in-person only at locations throughout New York State, including Camp Smith Training Site and other state and federal military installations, with operations occurring 0700-1800 daily, seven days per week, excluding federal holidays. The contractor must provide an Event Coordinator, licensed health care providers (MD, DO, NP, or PA), clinical support staff, and non-clinical administrative personnel. Key service requirements include soldier check-in and processing, vital screening (height, weight, blood pressure), documentation on Standard Forms 600 and 603A, mental health assessments, cardiovascular risk calculations for service members over 40, tracking medical readiness data in MEDPROS, and referral of complex cases to military providers. The contractor must maintain minimum staffing to process over 300 soldiers per eight-hour period at a recommended 40:1 provider-to-soldier ratio, with throughput requirements of 37.5 soldiers per hour. All contractor personnel require Common Access Cards (CAC), background investigations (NACI minimum), security training (Awareness Training Level 1 and iWATCH), and completion of information assurance and HIPAA training. The contractor must furnish all equipment, medical devices, supplies, and IT resources; maintain comprehensive insurance including professional liability ($1,000,000 per claim/$3,000,000 aggregate) and cyber liability coverage; and provide in-depth staff training on medical readiness systems with government validation of all providers. A penalty provision applies if the contractor fails to complete more than five percent of required PHAs, with compensation adjusted to account for services not rendered. The government shall provide facility space, basic utilities, and may offer government-provided training capped at one full day per HCP at $500 maximum daily compensation plus state-level travel reimbursement.
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Other files
| File | Type | Posted |
|---|---|---|
| PHA IDIQ RFI - Final_KO.docx | DOCX document | |
| Price Worksheet Updated REV 1.xlsx | XLSX spreadsheet | |
| Solicitation Amendment W912PQ26QA0310001 SF 30.pdf | ||
| Price Worksheet.xlsx | XLSX spreadsheet | |
| Solicitation - W912PQ26QA031.pdf | ||
| Wage Determination - Albany County.pdf | ||
| SPECIAL IDIQ CONTRACT REQUIREMENTS - PHA IDIQ (KO Reviewed).docx | DOCX document | |
| National Guard Bureau Protest Guidance.docx | DOCX document | |
| Wage Determination - 15-4187 (Westchester County).pdf | ||
| Evaluation Factors (PHA IDIQ).docx | DOCX document | |
| PHA Contract Performance Work Statement (PWS) (Final).docx | DOCX document |
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Text version
CUI
PERFORMANCE WORK STATEMENT (PWS)
NYARNG Periodic Health Assessment Services
For
JFHQ-Surgeon/Medical Readiness Detachment
Issued June 2026
1.0 General
1.1 Scope
1.2 Background
1.3 Period of Performance (PoP)
1.4 General Information
1.5 Government Furnished Property, Material, Equipment and Services
(GFP/M/E/S)
1.6 Consumable Supplies
1.7 Utilities
2.0 Definitions and Acronyms
2.1 Definitions
2.2 Acronyms
3.0 Key Personnel
3.1 Event Coordinator
3.2 PHA Providers
3.3 Clinical Support Staff (CSS)
3.4 Non-Clinical Staff
3.5 Special Training
3.6 Provider Licensing and Compliance
3.7 HCP Staffing Levels
3.8 Insurance and Indemnification
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E)
4.1 General
4.2 Facilities
5.0 Specific Services and Requirements
5.1 General
5.2 Pre-Event Coordination and Document Management
5.3 Event Execution
5.4 Penalties for Failure to Render Services
5.5 Contracted Staff Training
1.0 General
This is a non-personal services contract to complete annual and deployment medical requirements. The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary except as specified in paragraph 3.0 as Government Furnished, to perform PHA services, as defined in this PWS.
1.1 Scope
The main objective of this contract is to conduct and complete annual medical requirements for the New York Army National Guard (NYARNG) Service members (SMs) in accordance with Army Regulations 40-501, 502,40-3, Department of the Army Pamphlet (DA PAM) 40-502, DoDI 1322.24, and 6490.03. The contractor shall perform annual Periodic Health Assessments (PHAs) with accompanying Mental Health Assessment (MHA) for the NYARNG in support of routine annual and mobilization-specific requirements.
1.2 Background
For more than a decade, the National Guard Bureau (NGB) and NYARNG have used contractors to complete PHAs and MHAs through the Defense Health Agency (DHA) Reserve Health Readiness Program (RHRP). Effective October 2026, these services will no longer be funded at the national level and will be pushed to various Title 10 Medical Treatment Facilities (MTFs) to reduce overall cost associated with required medical activities. This contract serves as a bridge to ensure no lapse in contracted services over the next three years. The overarching goal is to ensure continuity of operations in lieu of the RHRP contract which previously provided these services. The RHRP contract met requirements which could not be organically staffed by NYARNG military providers.
The contractor shall develop, administer, train, and coordinate a statewide integrated network of private sector Health Care Professionals (HCPs) who can provide this capability at the request of the NYARNG. These providers may be Medical Doctors (MD), Doctor of Osteopathic Medicine (DO), Physician Assistants (PA), and Nurse Practitioners (NP). The contractor is encouraged to (and it is highly recommended) use prior service or currently serving military HCPs to streamline training for new contracted providers and maximize the efficiency of each event.
The contractor will provide these services in-person ONLY at specific locations throughout the State of New York. Virtual or telehealth is NOT authorized under this contract.
1.3 Period of Performance.
This contract is a 5-year IDIQ contract with Task Orders issued on an as-needed basis.
Payment will be made on a per-capita basis and not on an event-based payment schedule.
1.4 General Information.
1.4.1 Quality Control (QC). The contractor will develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The QCP is how the contractor assures its work complies with the requirements of the contract. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall include a detailed discussion of the steps proposed to ensure quality, adherence to the schedule, and proactive communication. At a minimum, the contractor shall develop QC procedures which address the areas identified in Technical Exhibit 2 within the Performance Requirements Summary (PRS). The QCP shall include a description of the corrective action steps to take should the contractor’s performance be substandard. An organizational depiction of the project team and chain(s)-of-command shall also be included in the QCP. The contractor shall provide a preliminary QCP with their proposal.
The proposal shall include a single point of contact who may resolve quality concerns.
This individual will have the express authority to act on behalf of the contractor regarding all quality issues and/or concerns including human resources and personnel management issues. The finalized QCP will be accepted by the Government within 10 days of the contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.4.2 Quality Assurance (QA). The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan shall be primarily focused on what the Government must do to ensure the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) defect rate(s).
1.4.3 Performance of Services. The contractor shall provide pre-event coordination of requirements with government personnel between the hours of 0900-1700 EST Monday through Friday, except on recognized U.S. holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closing, or similar government-directed facility/installation closings. The primary time for the contractor to provide services under this contract is 0700-1800. The contractor will be required to provide services on both weekends and workdays (Sun-Sat) at the times referenced above.
1.4.4 Recognized Holidays. The contractor shall not be required to provide services on nationally recognized federal holidays.
1.4.5 Place of performance. The work shall be performed primarily at Camp Smith Training Site but may also occur at any location in the State of New York to include both State and Federal military installations and facilities. The contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. Each task order issued under this contract shall specify the location which services will be performed. Location is non-negotiable and cannot be adjusted for the convenience of the contractor.
1.4.6 Travel. Contracted employees may be required to travel in support of this contract. However, travel shall be included in the cost of services and will not be billed separately to the NYARNG. Arrangements for and costs of all travel, transportation, meals, lodging, and incidentals are the responsibility of the Contractor.
1.4.7. Telework. Telework or virtual PHAs are not authorized under this contract.
1.4.8 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by the Department of Defense, Headquarters Department of Army (HQDA) and/or local policy.
Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.
1.4.8.1 Unscheduled gate closures by Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. The Government shall not compensate the Contractor for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
1.4.8.2 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the contractor from responsibility for total performance of this contract.
1.4.8.3 Physical Security. The contractor shall safeguard all government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.5.4 Classified Information. This contract is not projected to require a clearance beyond a NACI. If a need to access classified information is identified a 30-day notice will be provided via the KO for the contractor to add handling of classified information to their QCP. It is highly unlikely this contract will require access to classified information.
1.4.5.5 Key Control. All reference to “keys” includes key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized people. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.
1.4.5.5.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the contractor.
1.4.5.5.2 The contactor shall prohibit the use of the Government issued keys/key cards by any person other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of people other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.
1.4.5.6 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor's
QCP.
1.4.5.7 Common Access Card (CAC): The CAC is the DoD Federal
Personal Identity Verification (PIV) credential. At a minimum, all HCPs are required to have a CAC to access MEDPROS and other military systems. The Contractor is ultimately responsible for determining who is required to possess a CAC and what systems they must have access to. CAC issuance requirements are as follows:
1.4.5.7.1 In accordance with Department of Defense Manual
(DoDM) 1000.13-M-V1, DoD Identification (ID) Cards, January 23, 2014, initial issuance of a CAC requires, at a minimum, the completion of an Federal Bureau of Investigation (FBI) fingerprint check with favorable results and submission of a National Agency Check with Inquiries (NACI) (or investigation approved in Federal Investigative Standards) to the Under Secretary of Defense for Intelligence (USD(I)) approved investigative service provider. The issuance of a CAC will be based on four criteria:
1.4.5.7.1.1 Eligibility for a CAC;
1.4.5.7.1.2 Verification of DoD affiliation form an authoritative data source;
1.4.5.7.1.3 Completion of background vetting requirements
according to the Federal Information Processing Standards Publication 201-2, personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013, and DoD Manual 5200.02, Procedures for the DoD Personal Security Program (PSP), April 3, 2017.
1.4.5.7.1.4 Verification of a claimed identity. Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2, or the Trusted Associated Sponsorship System (TASS).
1.4.5.7.1.4.1 At the RAPIDS station, the RAPIDS
Verification Officer will verify the contractor employee by SSN and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form 1-9, 0MB No. 1615-0047, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form 1- 9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, pictures, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end-date (including any options), whichever is earlier.
1.4.5.7.1.4.2 The contractor shall return issued CACs to the
DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.
1.4.5.7.1.4.3 The contractor shall manage requests for new
or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA and COR, unless there are extenuating circumstances approved by the COR or KO.
1.4.5.7.1.4.4 The contractor shall obtain an Office 365
email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network.
1.4.5.8 HSPD-12 Background Investigation Requirements. The
contractor shall ensure that all contractors and subcontractor personnel whose duties require CAC card issuance obtain them and shall process all CAC card applications.
The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment (TBD), as soon as possible, and that this form is forwarded to the COR immediately. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submitting the PSIP form to return of the FBI fingerprint check routinely takes two to six weeks and will factor this lead-time into its hiring/placement process.
The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.
1.4.5.8.1 The COR will review the form for completeness and
accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submission of all required documents, including fingerprint cards, to the security manager, the background investigation (Bl) will be initiated.
1.4.5.9 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a "Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the Bl, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If an FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:
1.4.5.9.1 The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: (If the TA has been designated, show the TA's name and contact information; otherwise, insert "TBD.")
1.4.5.9.2 The Government will establish a TASS application account for each CAC Request and will provide each contractor employee with a USER ID and password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/. The FSO or contractor employee shall follow up to ensure that the TA is processing the request.
1.4.5.9.2.1 The Government will inform the contractor’s applicant, via email, of one of the following:
1.4.5.9.2.1 Approval. Upon approval, the information is
transferred to the DEERS database, and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).
1.4.5.9.2.2 Rejection. The Government, in separate
correspondence, will provide reason(s) for rejection.
1.4.5.9.2.3 Return. Additional information or correction to the application required by the contractor employee.
1.4.5.9.2.4 The contractor shall maintain records of all approved and rejected applications.
1.4.5.10 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-111) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).
1.4.5.11 Training and Software/Facility Access Compliance Courses.
1.4.5.11.1 Awareness Training (AT) Level 1: All contractor
employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees https://www.dmdc.osd.mil/tass/ http://www.dmdc.osd.mil/rsl/).
commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR or KO within 30 calendar days after completion of training by each employee or subcontractor personnel. AT Level1 awareness training is available at the following website:
https://jko.jten.mil/courses/atl1/launch.html.
1.4.5.11.2 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program.
This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR or ACOR 30 calendar days after completion of training.
1.4.5.12 Communications Security/Information Technology
(COMSEC/IT) Security: All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.12.1 Use of Government Information Systems (IS) and
access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Army Enterprise Info structure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system.
Contractor employees shall:
1.4.5.12.1.1 Comply with the command's Acceptable
Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.
1.4.5.12.1.2 Complete initial and/or annual Information
Assurance (IA) training as defined in the IA Best Business Practices (BBP) training https://atc.us.army.mil/iastar/docs/Trainin BBP.pdf.
1.4.5.12.1.3 Mark and safeguard files, output
https://jko.jten.mil/courses/atl1/launch.html https://atc.us.army.mil/iastar/docs/Trainin%20BBP.pdf products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.
1.4.5.12.1.3 Protect IS and IS peripherals located in
their respective areas in accordance with physical security and data protection requirements.
1.4.5.12.1.4 Practice safe network and Internet
operating principles and take no actions that threaten the integrity of the system or network.
1.4.5.13 Army Training Certification Tracking System (ATCTS): All contractor employees with access to a Government Information System shall be registered in ATCTS https://atc.us.army.mil/iastar/index/php at commencement of services and shall successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter.
https://iatraininq.us.army.mil.
1.4.5.14 Information Assurance (IA)/information Technology (IT) Training: All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of pay and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army workforce training requirements in DoDD 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, contractor employees performing Information Assurance Technical (IAT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.
1.4.5.15 Protection of Personally Identifiable Information (PII): The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS)
224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor's violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised. Complete HIPAA training at http://www.health.mil/Training-Center/Joint-Knowledge-Online-JKO (https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf).
1.4.5.16 Operational Security (OPSEC) Standard Operating
Procedures (SOP)/PLAN: The contractor shall develop an OPSEC SOP/Plan and provide it to the COR within 90 calendar days if contract award to be reviewed and approved by the responsible Government OPSEC Officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, https://atc.us.army.mil/iastar/index/php https://iatraininq.us.army.mil/ http://www.health.mil/Training-Center/Joint-Knowledge-Online-JKO https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf) and how to protect it. In addition, the contractor shall ensure this individual becomes OPSEC Level II certified 90 days of appointment as OPSEC coordinator in accordance with AR 530-1. Contractor shall provide a copy of the certification to the COR NLT 15 days after completion.
1.4.5.17 Special Qualifications: The contractor shall ensure all employees possess all required certifications, training and access for operating Medical Operational Data System (MODS), Medical Electronic Data for Care History and Readiness Tracking (MEDCHART), and Defense Occupational and Environmental Health Readiness System (DOEHRS) and have the HIPAA training required in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government will assist with coordination of training opportunities but does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified and otherwise qualified to provide services.)
1.4.5.18 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor's performance. At these meetings, the KO will appraise the contractor of how the Government views the contractor's performance and the contractor apprises the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.5.19 Contractors shall review service requests as part of each Task Order and shall ensure they have the personnel necessary to perform the services requested. For each event, the contractor shall confirm the number of personnel attending and the ratio of providers to Soldiers for each day.
1.4.6 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.
1.4.7 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor's status as a "contractor" shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel will wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word "contractor" displayed.
1.4.8 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicle passes) to the KO within 14 days of an employee's departure. The contractor shall return all identification media (i.e., badges and vehicle passes) to the KO within 14 days of an employee's departure.
1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government's zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.
1.4.10 Technical Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights. The Government, at its sole discretion, may require the contractor to store, manage, modify, and process specific reports, documents, or other products on Government systems.
1.4.11 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCls, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor's mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.4.12 Key personnel skills: At a minimum, all contract personnel assigned shall possess the required technical skills and expertise to perform the functions with minimum guidance. Technical skills required include Personal Computer (PC) proficiency, specifically Microsoft Word, Excel, Outlook and SharePoint. Technical skills preferred include MEDCHART, Medical Protection System (MEDPROS), MEDPROS Web Data Entry (MWDE), and Medical Operational Data System (MODS). This clause should be interpreted as requiring the contractor and their personnel to be familiar and trained on the use of all military systems necessary to complete PHAs and MHAs.
1.4.13 Preferred Skills / Experience. It is preferred that all HCPs employed in furtherance of this contract are either (a) prior-service military providers, (b) currently serving military providers in either the Army Reserve or Army National Guard, or (c) civilian providers with prior experience working with military personnel either through the Veterans Administration, a Title 10 Defense Health Agency (DHA) facility, or through employment by a contractor or subcontractor providing services under the RHRP contract. These are preferred but not mandatory skills / experience.
1.5 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S).
There is no GFP/M/E/S provided in support of this contract. All materials and supply not otherwise provided by the contractor, to include incidental computer workstations, are on-site at all locations.
1.6 Consumable Supplies. All consumables required to meet the requirements of the PWS will be provided by the Contractor.
1.7 Utilities. The government shall provide basic utilities to the contractor such as bathrooms and electrical power inside facilities at the place of performance. However, the Government shall not provide additional utilities such as power generation or portable bathrooms in support of this requirement.
2.0 Definitions and Acronyms.
2.1 Definitions.
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3 Contracting Officer's Representative (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations.
This individual has authority to provide technical direction to the Contractor if the direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.8 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9 Quality Assurance Surveillance Plan (QASP): The QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor's quality control plan (QCP), and to ensure that the government pays only for the level of services received.
2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of a product or service shall meet contract requirements. The QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor's performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.
2.1.11 Subcontractor: One that enters a contract with a prime contractor.
The Government does not have a contract with the subcontractor.
2.2 Acronyms (Some acronyms may not be used in this PWS)
ACOR Alternate Contracting Officer's Representative ADA American Dental Association ADCO/PC Alcohol Drug Coordination Officer and Prevention Coordinator ADCS Army Dental Care System ADDR Active-Duty Dental Repository AEI Army Enterprise Info structure AFARS Army Federal Acquisition Regulation Supplement ALARACTS All Army Activities AMEDD Army Medical Department AR Army Regulation ARNG Army National Guard NYARNG New York Army National Guard ANG Air National Guard NYANG New York Air National Guard AT/OPSEC Antiterrorism/Operational Security ATCTS Army Training Certificate Tracking System AUP Acceptable Use Policy AVS Automated Voucher System BBP Best Business Practices BH Behavioral Healthcare BHDP Behavioral Health Data Portal Bl Background Investigation BLS Basic Life Support CAC Common Access Card CCE Contracting Center of Excellence CFP/M/E Contractor Furnished Property, Materials, and Equipment CFR Code of Federal Regulations CIE Critical Incident Event CUA Clinical Laboratory Improvement Amendments CM Contract Manager COMSEC Communications Security CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DENCLASS Dental Classification Application DENCOM Dental Command DFARS Defense Federal Acquisition Regulation Supplement
DMDC Defense Manpower Data Center DNA Deoxyribonucleic Acid DOC Doctor of Osteopathy DOD Department of Defense DODAAC Department of Defense Activity Address Code DOD-CMS Department of Defense Case Management System DODI Department of Defense Instruction DOOM Department of Defense Manual DOEHRS Defense Occupations and Environmental Health Readiness System DRC Dental Readiness Classification DTR Dental Treatment Record eCASE Electronic Case Management HER Electronic Health Record ePROFILE Electronic Profile System eQUIP Electronic Questionnaires for Investigations Processing Far Federal Acquisition Regulation FBI Federal Bureau of Investigation FM Family Member FMR Fully Medically Ready FOUO For Official Use Only FPCON Force Protection Condition GFP/M/E/S Government Furnished Property/Material/Equipment/Services G6PD Glucose - 6 - Phosphate Dehydrogenate GSA General Services Administration HCG Human Chorionic Gonadotropin HCP Health Care Provider HIPAA Health Insurance Portability and Accountability Act of 1996 HIV Human Immunodeficiency Virus HQDA Headquarters Department of Army HRR Health Readiness Record IA Information Assurance IAW In Accordance With IMR Individual Medical Readiness iPERMS Interactive Personal Electronic Records IPPS-A Integrated Personnel and Pay-Army IS Information System(s) ISO Isolation IT Information Technology JOC Joint Operation Center KO Contracting Officer LAN Local Access Network MAR2 MOS Administration Retention Review Board MD Medical Doctor MEB Medical Evaluation Board MEDCOM U.S. Army Medical Command MEDCHART Medical Electronic Data (for) Care History and Readiness Tracking MEDPROS Medical Protection System MND Medical Non-deployment Module MWDE MEDPROS Wed Data Entry MODS Medical Operational Data System MOS Military Occupational Specialty
MRC Medical Readiness Classification MRDP Medical Readiness Decision Point MTF Military Treatment Facility NACI National Agency Check with Inquiries NGB National Guard Bureau NGBPHP National Guard Bureau Psychological Health Program NPC Nurse Practitioner OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security OSHA Occupational Safety and Health Administration OSS Office of the State Surgeon OTSG Office of the Surgeon General PAC Physician Assistant PDHRA Post Deployment Health Reassessment PEB Physical Evaluation Board PHA Periodic Health Assessment PHC Psychological Health Coordinator PHI Protected Health Information PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PPD Tuberculosis/Tuberculin Skin Test PPE Personal Protective Equipment PRS Performance Requirements Summary PSIP Personnel Security Investigation Portal PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RAPIDS Real-Time Automated Personnel ID System RDA Registered Dental Assistant RPR Rapid Plasma Reagin SM Service Member SPRINT Speech in Noise Recognition Test SOP Standard Operating Procedures SRC Soldier Readiness Check SRP Soldier Readiness Processing STR Soldier Treatment Record SOW Statement of Work TA Trusted Agent TASS Trusted Associate Sponsorship System TE Technical Exhibit TEM Traumatic Event Management TMC Troop Medical Clinic
3.0 Key Personnel and Personnel Requirements
This contract requires the Contractor to provide adequate staffing to complete all necessary components of the PHA and Mental Health Assessment. This includes providing event management, administrative support, and post-event support (as needed) to support HCPs performing duties under this contract. The recommended staffing matrix for a standard PHA weekend event hosted by the NYARNG is attached as Technical Exhibit 1.
3.1 Event Coordinator. The Contractor shall provide a qualified PHA Event Coordinator responsible for the overall planning, synchronization, execution, and administration oversight of all Periodic Health Assessments (PHA) events conducted under this contract. The PHA Event Coordinator shall serve as the primary point of contact between the Contractor and the Government for all matters relating to event execution, scheduling, staffing coordination, operational readiness, and issue resolution.
The PHA Event Coordinator shall coordinate all logistical, administrative, and operational requirements necessary to ensure efficient and compliant execution of PHA services, including site setup, staffing assignments, equipment accountability, records management, and coordination with Government representatives and installation personnel.
Tahe Coordinator shall ensure all contractor personal report as scheduled, maintain required credentials and training, and comply with applicable federal, state, DoD, Army, national Guard, HIPAA, and occupational safety requirements.
The PHA Event Coordinator shall oversee implementation of quality assurance procedures, monitor throughput and operational efficiency, address deficiencies or personnel shortages in real time, and ensure timely completion and submission of all required documentation, reports, referrals, and medical readiness data. The coordinator shall immediately notify the Government of any significant operational, clinical, safety, credentialing, privacy, or staffing issues which may impact mission execution or Soldier care.
The PHA Event Coordinator shall maintain on-site supervisory authority throughout the duration of all scheduled events and shall ensure services are delivered in a professional manner consistent with applicable military medical readiness standards.
3.2 PHA Providers. PHA providers shall be licensed HCPS who are a Medical Doctor (MD), Doctor of Osteopathic Medicine (DO), Nurse Practitioner (NP), or Physician Assistant (PA). HCPs must maintain an active license and be in good standing in the State of New York. No other licensed HCP is authorized to complete PHAs and MHAs under this contract or federal guidelines.
3.3 Clinical Support Staff (CSS). CSS shall include all clinical personnel (Not HCPs) who are essential to completion of work under this contract. These may include Licensed Practical Nurses, Registered Nurses, and other ancillary medical specialties as needed.
3.4 Non-Clinical Staff. The contractor will maintain adequate workforce to provide all necessary administrative support under this contract. All non-clinical staff will work under the direct supervision of an Event Coordinator or Event Manager who will be the primary point of contact for on-ground execution of all PHA/MHA events. The contractor shall maintain non-clinical staff to provide administrative processing, medical readiness/documentation support, and command oversight and quality assurance activities. The contractor shall also provide sufficient staff to ensure all information technology requirements supporting this contract are met. This includes personnel to ensure contractor-specific systems (if used) are being properly used and are functioning as intended and required for satisfactory performance.
3.5 Special Training. HCPs in the specialties listed in paragraph 3.1 shall have the following experience / professional credentials:
3.5.1 Physicians (MD/DO). Physicians performing services under this contract shall possess a current unrestricted license to practice medicine as a Doctor of medicine (MDO) or Doctor of osteopathic Medicine (DO) in the State of New York. Physicians shall have successfully completed, at a minimum, one year of accredited postgraduate clinical training sufficient to satisfy applicable New York state licensing requirements for independent medical practice. Additional residency training, board eligibility, board certification, privileging, and credentialing requirements may be required by the Government based on the scope of services and applicable military medical standards.
3.5.2 Physician Assistants (PAs). PAs performing services under this contract shall possess and maintain a current, active, unrestricted license, registration, or certification as a Physician Assistant in accordance with applicable state law and regulatory requirements. All Physician Assistants shall maintain current certification through the National Commission of Certification of Physician Assistants (NCCPA), if required by the applicable New York state licensing authority or Government credentialing standards. The Contractor shall ensure all Physician Assistants meet all applicable credentialing, privileging, supervisory, and regulatory requirements necessary to perform services under this contract, including compliance with state scope-of-practice laws and applicable military medical readiness requirements.
3.5.3 Nurse Practitioners (NPs). NPs performing services under this contract shall possess and maintain a current, active, unrestricted license as a Registered Professional Nurse and current authorization or certification as Nurse Practitioner in accordance with New York State law and regulatory requirements. All Nurse practitioners shall maintain national board certification through a nationally recognized certifying body.
Nurse Practitioners shall be legally authorized to practice independently in the State of New York and perform all required services under this contract without physician supervision to the maximum extent permitted by applicable law and Government credentialing standards.
No other nursing specialty is authorized to perform services under this contract (ex.
CRNA));however, a Nurse Practitioner who is dully licensed and certified may provide services under this contract regardless of their area of specialty and/or additional certifications.
3.6 Provider Licensing and Compliance
3.6.1 The contractor shall maintain current records demonstrating compliance with all applicable professional licensure, certification, credentialing, privileging, and regulatory requirements for all personnel performing services under this contract. Such records shall be made available to the Government upon request. The Contractor shall ensure that all providers maintain a current, active, unrestricted license and remain in good standing throughout the period of performance.
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