B08-SOL_W912PF26QA011_Attachment10_QuestionsandAnswers.pdf

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APF (APPROPRIATED FUND) MENSA OPERATIONS USAG ITALY, DARBY MILITARY COMMUNITY
Solicitation number
W912PF26QA011
Issued by

About this file

This is a Questions and Answers document for federal solicitation W912PF26QA011 concerning APF (Appropriated Fund) Mensa Operations at USAG Italy.

The solicitation pertains to food service and dining facility management operations at Camp Darby in Italy. Key operational requirements include: menu planning on a four-week cycle with seasonal variations (summer/winter), with no deviations from the PWS specifications; service delivery to approximately 100 guests every 30 minutes; provision of multiple meal choices including pasta, rice, soups, main courses (with fish offered twice weekly), cold plates, and salads; and cleaning of 459 square meters of dining and service areas. Personnel requirements mandate hiring of existing contracted staff under current Italian CCNL (National Collective Labor Agreement) terms, with detailed staffing information provided in Attachment #11. The new contractor must identify a Contract Manager with English language proficiency (level three) and submit a signed Letter of Commitment from both the contractor and the proposed manager, valid for at least one year from contract award. Certification requirements have been updated and are detailed in the revised Addendum to FAR 52.212-1; certificates must be provided in copy form rather than declarations of compliance. The previous contract value was $1,351,771.84 (including six-month extension) under contract W58D2M21D0002 held by Compass Group Italia SPA. Site visits are optional, not mandatory. Additional operational details address menu flexibility (eat light options may replace first and second courses), beverage sales (mineral water only via dispensers; additional beverages permitted subject to warehouse space availability), equipment lists, power outage contingencies managed by the Engineer Department with generator backup, and invoicing procedures (currently not via WAWF but potentially future requirement). Price proposal CLINs 0005, 1005, 2005, 3005, and 4005 are to be left blank for accountability purposes only.

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ATTACHMENT #10 - QUESTIONS AND ANSWERS

SOLICITATION W912PF26QA011 “APF (APPROPRIATED FUND) MENSA

OPERATIONS USAG ITALY”.

SUBJECT: Requests for Information

QUESTION:

Can we have the excel file for the price proposal?

RESPONSE:

The reply is negative.

QUESTION:

Can we have the current number of personnel working at the canteen with: contract type, seniority, gross salary, working time

RESPONSE:

See Attachment #11 titled “Personnel Data – Camp Darby”.

QUESTION:

Is it correct the understanding that the contractor cannot refuse the extensions of the contract if granted?

RESPONSE:

Yes, it is. FAR 52.217-8, Option to Extend Services is binding on the contractor if properly exercised by the government. It is a unilateral option, allowing the government to extend services for up to 6 months at existing rates without contractor consent, provided it was evaluated during the initial award. If the government gives notice within the specified timeframe (usually within 60 days before expiration), the contractor must continue providing services. Failure to perform after the government officially exercises the FAR 52.217-8 option can result in a default termination.

QUESTION:

With regard to the ISO Certifications, can you confirm whether the listed certifications (SA8000, ISO 22005, UNI 10854, OHSAS 18001, etc.) are mandatory eligibility requirements, or whether equivalent certifications (such as ISO 45001 replacing

OHSAS

18001) and documented HACCP systems are acceptable? Which equivalent certifications can replace the listed ones?

a. SA8000 can be replaced by internal ethics policies?

b. ISO 14001:2004 can be replaced by ISO 14001:2015?

c. ISO 22005:2008 can be replaced by ISO 22000?

d. OHSAS 18001:2007 can be replaced by ISO 45001?

e. UNI 10854 can be replaced by ISO 22000?

https://www.acquisition.gov/far/52.217-8

RESPONSE:

The list of certificates has been updated. “Addendum to FAR 52.212-1, Instructions to

Offerors – Commercial Products and Commercial Services” has been revised accordingly.

QUESTION:

With reference to Art. 1.27.1 “Host Nation Safety Laws and Regulations”, point f. of the

PWS, possession of certifications of compliance with ISO 10854:1999 and BS OHSAS

18001:2007 standards is required. Please confirm whether this provision constitutes a typo considering that the first standard was officially withdrawn on 9 July 2019, while the second was replaced by the ISO 45001:2023 standard pursuant to Legislative Decree.

159/2025. It is questioned whether, as an alternative to UNI 10854, it is sufficient to submit a declaration of compliance with the self-monitoring system issued by the

Certification Body.

RESPONSE:

The list of certificates has been updated. “Addendum to FAR 52.212-1, Instructions to

Offerors – Commercial Products and Commercial Services” has been revised accordingly. However, it is not sufficient to submit a declaration of compliance. It is required to provide a copy of the certificate.

QUESTION:

In light of current Italian legislation relating to the National Collective Labor Agreement to be applied to employees, the new contractor is required to hire the staff currently employed under the same conditions set forth in the previous contract. We therefore request that the list of staff be made available, indicating their role, level of training, weekly hours, any seniority increases, and the type of contract applied (fixed term, indefinite term, internship)

RESPONSE:

See Attachment #11titled “Personnel Data – Camp Darby”.

QUESTION:

For the purposes of equal opportunities among competitors, also considering that there is no reference auction basis, we ask that all competitors be informed of the prices of the meals currently charged for the management of the service or, alternatively, of the total value of the contract previously signed under number W58D2M21D0002, including any price adjustments that occurred during the contract;

RESPONSE:

The current contractor is COMPASS GROUP ITALIA SPA. The contract number is W58D2M21D0002. The total value to include six-months extension in accordance with FAR 52.2178 “Option to extend the services” is $1,351,771.84.

QUESTION:

With reference to Art. 1.18 “Key personnel”, point a. of the PWS, the presentation of the curriculum vitae suitable for proving professional experience and knowledge of the English language at level three of the Contract Manager is required, already during the tender phase, in addition to a declaration signed jointly by the participating company and the identified Contract Manager himself. This tender forecast presupposes, already in this preliminary phase, both the identification of the Contract Manager and the activation of a commitment to the hiring of this role. He wondered whether it was possible to submit at the tender stage a declaration by the participating undertaking company, in the event of an award to hire a Contract Manager with the characteristics required by the PWS.

No, it is not possible. As requested, “The offeror shall submit a Letter of Commitment stating that the Contract Manager will be available if the offeror is awarded the contract.

Letters of Commitment will be signed by both the offeror and the Contract Manager and must be provided on the offeror's official letterhead. Letter of Commitment shall be valid for not less than one year from the date of contract award”.

Finally, we ask you to specify whether the inspection scheduled for May ’11, 2026, should be considered optional or mandatory for participation in the tender process.

REPONSE:

No, participating in the site visit is not mandatory.

QUESTION:

Please provide the information about the number of workers currently employed, their salary level based on current CCNL, the base salary and the working hours of each person currently working for the mensa operation services. The new contractor has to be compliant to the CCNL that entails the obligation to hire the personnel performing the current services, in order to safeguard the occupational side, to guarantee the same occupational levels and hourly parameters.

RESPONSE:

See Attachment #11titled “Personnel Data – Camp Darby”.

QUESTION:

With reference to the menu planning, can the menu be a cycle menu, that is a series of menu that is repeated over a specific period of time, such as 2 weeks? The menu is different each day during the cycle. At the end of the cycle, the menu is repeated, or does the menu have to change every day?

RESPONSE:

No changes allowed from PWS menu indications. Menu is on 4 weeks plan repeated.

Menu changes only for seasons recipes summer / winter. PWS menu must be executed and respected without exceptions as indicated in Chapter 5 of PWS at attachment 9. No changes admitted

Please can you simplify the para. 5.2.4, lett. C? It is not clear. Please can you confirm if we should offer and prepare 2 alternative choices between:

n. 1 Plain pasta or rice

n. 1 Pasta (Variety)

n. 1 Rice (Variety)

n. 1 Winter Hot Soup Summer Cold Soup (Variety) or Minestrone (Variety) Pasticcio (Variety) Tortellini or Tortelli or Gnocchi or fettuccine all’uovo or Lasagna (Variety- once a week and alternate) Or should we offer all of them above? The same question is related to the second course and the side dishes (2 offering or the entire list at page 52)?

In addition to Chapter 5, please see attachment 9. Every day is offered 1 choice between: pasta & rice * (white oil or butter or with tomato); 1 special pasta ** (amatriciana, funghi (mushrooms), tortellini, lasagna); 1 winter or summer soup ***. The choices are 3 (**) (***) but the guest can select only one. Quantity is indicated in PWS.

In accordance with Chapter 5 and attachment 9 as for 1st course you need to provide two 2nd course choices, fish offered 2 (times per week), in addition every day you need to offer (under customer request grilled meat white or red; and (no under customer request but as alternative) 1 cold plate and 1 big salad variation (eggs, tuna, ham… selected by guest).

QUESTION:

When someone opts for the “eat light “choice, can they replace the first of the second course with the eat light or the entire menu is “Eat light”?

RESPONSE:

Eat light can replace 1st and 2nd course also together.

QUESTION:

Please can you send us a readable list of equipment furnished by government and by the current contractor

See Attachment #11 titled “Government Property (Mar 26)”. The list of equipment furnished by the current contractor will not be provided.

QUESTION:

In case of request of beverage different from the beverage dispensers, can we sell it?

RESPONSE:

Yes, but you need to verify “before” the warehouse space if available to stock. No alcohol is allowed.

Please can you specify what happens in case of unexpected power outage during the time shift of food preparation or during the service.

The lack of power not due to the installation or due to problems within the installation will be managed with the assistance of the Engineer Department. There is a generator which usually covers any emergencies.

QUESTION:

Please can you give us the square meters of the areas to be cleaned (floor and windows)?

RESPONSE:

The floor plan in scale has been provided and one site visit offered. The square meters

489 sqm (entrance enclosed), the guest’s bathroom at the entrance + custodial cleaning room are 30 sqm, the difference is sqm the contractor needs to clean (459 sqm).

QUESTION:

Please can you tell us where paragraph 1.6.5 is cited at page 50 of the PWS?

RESPONSE:

The reference does not exist. The reference is removed. PWS has been revised accordingly.

QUESTION:

In relation to meat, pork, poultry, games, rabbits, frozen fish, cheese, fruits and vegetable, should we offer only the types listed in the PWS?

RESPONSE:

Yes, only types indicated.

Can the cold plate be pasta salad or only cold cuts?

Cold cuts and cheese as better indicated at paragraph 5.2.4 (c) of PWS.

QUESTION:

Does the contractor have to submit invoice via WAWF as indicated at page 102 pf the

PWS?

RESPONSE:

Currently no but it could be possible in the future.

QUESTION:

Can you confirm that the 0005, 1005, 2005, 3005 and 4005 clins of the price proposal have to be left blank?

Confirmed. The listed items have been inserted for accountability purposes only.

SITE VISIT

During the site visit some questions were submitted and the following responses were provided. Some questions and responses are already included in the above questions and responses.

- Number of LNs service every 30 minutes (100 guests) to prevent long line and external contractors after 13:00 PM.

- They cannot serve additional drinks under payment. Only mineral water.

- Menu winter and summer general indication with local recipes

- A Government computer will track daily meals and COR (Contracting Officer’s Representative) will do final recap no later than first 10 days of the following month.

- Contractor computer cannot be attached to military LAN. All contractor’s devices (contractor computer, contract cash point, POS electronic payment) need to have their own hotspot.

- Personnel authorized to connect at Government computer need to speak English and able to pass internal training to obtain the access to Government computer.

- Has been asked if the meat was frozen and the reply was negative.

- Since to get the entry passes it takes approximately 90 (ninety) days it is recommended a maximum of 2 (two) drivers for each food supplier.

- It is recommended for the company have an in-house vehicle to transport any deliveries and collect them at the gate.

- The washing area, the food loading and delivery ramp were shown.

- The windows in the dining hall and along the service line were shown.

- The area to be cleaned by the contractor and the area to be cleaned by DPW (internal

File details come from the government source that posted it. Updated .