Attachment 0001_PWS FFS DFAC update.pdf
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409th CSB Ver 8 20250501
PERFORMANCE WORK STATEMENT (PWS)
Full Food Service Contract for Dragoon Inn, Building 612
Rose Barracks, Vilseck, Germany (December 2026)
Part 1
General Information
1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.
1.1 Description of Services/Introduction: This is a non-personal services contract to perform the requirements described in the PWS and contract. The Contractor shall provide dining facility management, food preparation, headcount, food service sanitation and janitorial duties at the Dragoon Inn Dining Facility located at Rose Barracks, Vilseck, Germany. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.2 Background: This initiative seeks to deliver comprehensive food service contracted support at the Dragoon Inn Dining Facility, located in Building 612, Rose Barracks, Vilseck, Germany. Vilseck, Germany, serves as the base for the 2D Cavalry Regiment, which provides assistance to the V CORP Command, USAG Bavaria, as well as to the civilian workforce and Soldiers residing at this location. See Technical Exhibit 3 – Estimated Workload Data. COR will provide quarterly projections.
1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.
The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.
1.4 Objectives: The objective of this contract is to provide full food service management, food preparation and serving, grab and go meal options, administration, subsistence accountability, headcount, sanitation and janitorial to support the Garrison operation. The contractor shall provide all personnel, transportation and supervision necessary to perform food service task as defined in this Performance Work Statement.
1.5 General Information
1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.
The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) and the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award (deliverables 0005).
The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have three (3) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:
a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.
b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?
c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?
d. How will the Contractor monitor and ensure staff qualifications remain current and valid including DOCPER processes/approvals throughout contract performance?
e. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control)?
f. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?
g. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?
h. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?
1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order (deliverables 0005).
1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within three (3) days. (deliverables 0005).
1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).
1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.
1.5.3.1 U.S. Holidays: Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. The contractors will charge the Holiday Meal Rate for Thanksgiving, Christmas and the Army Birthday Meal and prepare special meals. The unit will provide funding for the decoration to include cake cutting ceremony and a décor team to decorate the facility for the Thanksgving and Army Birthday Meal. The unit food service team will provide assistance with preparing the Thanksgiving Meal and Chain of Command will serve during the meal. The COR will provide the KO with the menus for the Holidays listed above.
New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th
1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.
German national and local holidays are:
New Year’s Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st Ascension Day Varies Whit Monday Varies Corpus Christ Varies Assumption Day August 15th Day of German Unity October 3rd All Saints’ Day November 1st 1st Christmas December 25th 2nd Christmas December 26th
1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.
1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700, and Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of Breakfast 0730-0930, Lunch 1130-1300, Dinner 1700-1830 Monday through Friday and Brunch 0930-1300 and Supper 1700- 1830 Saturday through Sunday. The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 1.5.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.
1.5.4.3 Contractor Support Hours: The Contractor shall provide support 0530- 1930 Monday through Friday and 0700- 1930 Saturday through Sunday the facility is open during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work to include location, work to be completed, timeline. How the Contractor intends to address and meet increased operations tempo (e.g. Contractor’s need for overtime or extended work hours. If the need for overtime is anticipated, the Contractor must receive approval from the Contracting Officer at a minimum seven (7) calendar days prior to execution.) The Contractor’s proposed Work Plan shall be submitted to the Contracting Officer via the COR for review within thirty (30) days after date of contract award (deliverables 0005). The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have three (3) days to submit a Final Work Plan.
Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the Contracting Officer at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.
1.5.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.
1.5.6 Place of Performance: The work to be performed under this contract will be performed the Dragoon Inn Dining Facility (bldg. 612), located in Vilseck, Rose Barracks, Germany.
1.6 Security Requirements: The following information is provided on security related matters.
1.6.1 Security Program: RESERVED
1.6.2 Personnel Security Clearance Requirements: RESERVED
1.6.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent. (deliverables 0029).
The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.
The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.
AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:
https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf.
1.6.3.1 Installation Pass Log: In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within three (3) days after contract award (deliverables 0020).The log must at a minimum contain the following information Name, Position, ID number and Contact number. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (deliverables 0020).
1.6.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) days (deliverables 0020).
1.6.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) days (deliverables 0020).
1.6.3.4 Common Access Cards (CAC): The Contractor shall provide the following information: Last, First Middle Name, Cadency Name, Personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) to the COR with 15 calendar days after award (unless circumstances require otherwise and as directed by the Contracting Officer) (deliverables 0030). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.
1.6.3.4.1 The Contractor shall provide a CAC log within the first 30 calendar days after contract award and within five (5) days after changes have been made (deliverables 0030) (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.
1.6.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.
1.6.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within ten (10) days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable 0028). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within ten (10) days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable 0028). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.
1.6.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager.
As a minimum prior to beginning performance, Contractors employing local national and third country nationals shall furnish the Contracting Officer via the COR and the Requiring Activity Manager a Polizeiliches Fuehrungszeugnis, issued within the https://media.defense.gov/2017/Apr/27/2001921546/-1/-1/0/AER190-16.pdf previous four months, no later than no later than five (5) days after contract award (Deliverable 0028). Forwarding correspondence from the Contractors shall identify the associated contract number. The Requiring Activity Manager will determine the favorability of the Polizeiliche Fuehrungszeugnis and notify the Contractor. The Contractor shall forward a copy of unfavorable Polizeiliche Fuehrungszeugnis to the Contracting Officer via the COR and the Requiring Activity Manager within five (5) days of receipt, identifying such with the appropriate contract number. Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S. Citizens (see paragraph 1.6.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).
1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).
1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.
1.7 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan (Deliverable 0007, 0008 & 0009)health and the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.
1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.
1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.
1.10 Key Personnel: The following personnel are considered key personnel by the Government: Project Manager (PM), Dining Facility Manager Primary/Alternate, Lead Chef, Chef, Ration Clerk, Adminstraiton Clerks, Headcount/Cashier, Dining Facility Attendants etc.} The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer during the post-award meeting. (Deliverable 0001). The Project Manager and Alternate Project Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Project Manager or Alternate Project Manager shall be available between 0800 to 1700, and Monday through Friday. Qualifications for all key personnel are listed below:
1.10.1 The Project Manager (PM):
The PM shall be a single point of contact for the KO and Contracting Officers Representative (COR). Project Manager shall have the authority to obligate the company and be responsible for overall performance (to include subcontractors) of the task order to meeting the specified performance standards. The name, work and mobile phone and email address of both the Project Manager (PM) and alternate shall be provided to the Government as part of the Contractor’s proposal. The PM shall attend meetings (menu boards, food cuttings, sanitation training) with the Government in support of the contract and ensure required management staff support meetings in support of the contract. During any absence of the PM, only one (1) alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract. (Deliverable 0001)
Minimum Qualifications:
a. Speak and write English at a language proficiency equal to Level 3. (AEP 690-70, Appendix H)
b. Communicate effectively on complex matters and compose correspondence and other written communications about the work for which they are responsible.
c. Three (3) years’ experience as an assistant manager, or manager, of a United States Army DFAC or at least eight (8) years of progressive management, or assistant management, experience working in a food service operation providing complete meal service (breakfast, lunch, and dinner) in either a cafeteria style, or multi-entree operation, setting. Military food service experience in the pay grade of E-7 or above may be credited as management experience for this position.
d. Two (2) year experience using the Army Food Management Information Systems (AFMIS) within the past five (5) years, from the date of close of solicitation.
e. Have a current Food Protection Manager certification and Food Handlers as defined in Tri Service Food Code TB Med 530 para 2-102.20.
1.10.2 Dining Facility Manager and Alternate Dining Facility Manager:
The Dining Facility Manager (DFM) oversees the entire operation of the dining facility and is directly responsible for all food service staff. The DFM must possess comprehensive knowledge of all aspects of dining facility operations. The primary responsibilities of the DFM encompass personnel management tasks such as work scheduling, menu planning, requesting and receiving subsistence, food preparation and serving, as well as ensuring safety, sanitation, and security. Additionally, the DFM is responsible for headcounting and cash turn-in, managing the Army Food Management Information System (AFMIS), overseeing account management, inventory management, and the operation and maintenance of facilities and equipment.
Furthermore, the DFM coordinates support for the dining facility and participates in the Installation Food Program.
Minimum Qualifications
a. Speak and write English at a language proficiency equal to Level 3. (AEP 690-70, Appendix H)
b. Communicate effectively on complex matters and compose correspondence and other written communications about the work for which they are responsible.
c. Shall have five (5) years’ experience working in a Department of Defense (DoD) DFAC (providing complete meal service:
breakfast, lunch and dinner) within the last ten (10) years, and three (3) years’ experience as an Assistant Manager or Manager of a DoD DFAC.
Experience shall also include as a minimum two (2) years’ experience using automated food management systems within the past five (5) years.
d. Have a current 40-hour Sanitation Certification as defined in TB Med 530. *
e. Have a current Food Handler Certification as defined in TB Med 530. * Military food service experience in the pay grade of E-7 or above will be credited as management experience for this position.
f. Must provide a minimum of 1 personnel for each position.
1.10.3 Lead Chef
Minimum Qualifications:
a. Speak and write English at a language proficiency equal to Level 2. (AEP 690-70, Appendix H)
b. Be certified and provide proof of certification (Gesellenbrief or international equivalent) to the COR (Deliverable 0012).
c. Certifications shall be validated by the contractor, in English, and provided to the COR ten (10) days prior to the employee’s start of contract performance. Military food service experience in pay grade of E-6 or above will be credited as experience for this position. Lead Cooks that have worked within the past ten (10) years, shall have five (5) years’ experience working in a food service operation providing cafeteria style or multi-entrée operation providing complete meal service (breakfast, lunch, and dinner).
d. Two (2) years must have been served as a Lead Cook.
e. Have a current Food Handler Certification as defined in TB Med 530/NAVMED P-5010-1/AFAN 48-147 IP
f. Have a current 40-hour Sanitation Certification as defined in TB Med 530/NAVMED P-5010-1/AFAN 48-147 IP (Deliverable 0013)
g. Must provide a minimum of 3 personnel for this position.
1.10.4 Chef
Minimum Qualifications:
a. Speak and write English at a language proficiency equal to Level 2. (AEP 690-70, Appendix H)
b. Be certified and provide proof of certification (Gesellenbrief or international equivalent) to the COR (Deliverable 0012) at time of submission of the installation pass requirement (Deliverable 0022).
c. Certifications shall be validated by the contractor, in English, and provided to the COR ten (10) days prior to the start of the contract. (Deliverable 0013). Military food service experience in pay grade of E-1 to E5 or above will be credited as experience for this position. Cooks that have worked five (5) years or more in a US Army DFACs as a cook and can provide validated proof of past employment will not be required to submit the Gesellenbrief or international equivalent
d. Have a current Food Handler Certification as defined in TB Med 530/NAVMED P-5010-1/AFAN 48-147 IP (Deliverable 0013)
e. Must provide a minimum of 21 personnel for this position.
1.10.5 Ration Clerk
Minimum Qualifications:
a. 4 hours of Basic Food Handlers Training as specified per Tri Service Food Code TB Med 530, para 2-501.11.
b. Two (2) years experience using automated food management systems within the past five (5) years from the date of close of the solicitation.
c. Be proficient with computer systems and Microsoft Programs.
d. Heavy lifting, 45 pounds and over
e. Heavy carrying, 45 pounds and over
d. Prolonged standing, 50 minutes continuous. (Deliverable 0013)
e. Must provide a minimum of 5 personnel for this position.
1.10.6 Administration Clerk
Minimum Qualifications
a. Speak and write English at a language proficiency equal to Level 3. (See Regulation AEP 690-70, Appendix H)
b. Two (2) years experience using automated food management systems within the past five (5) years from the date of close of solicitation.
c. Be proficient with computer systems and Microsoft Programs.
d. Cashier experience in handling Credit Card and Cash transactions. (Deliverable 0013)
e. Must provide a minimum of 3 personnel for this position.
1.10.7 Headcount/Cashier
Minimum Qualifications
a. Speak and understand English at a language proficiency equal to Level 3. (See Regulation AEP 690-70, Appendix H)
b. Two (2) years experience using automated food management systems within the past five (5) years from the date of close of solicitation.
c. Be proficient with computer systems and Microsoft Programs.
d. Cashier experience in handling Credit Card and Cash transactions.
e. Must provide a minimum of 4 personnel for this position.
1.10.8 Dining Facility Attendants and Shift Supervision:
The Contractor shall separately price Dining Facility Attendant (DFA) services, to include associated shift supervision, under a dedicated Contract Line Item Number (CLIN) (CLIN 0004). This structure provides the Government the flexibility to either utilize existing DFA support under other established arrangements or secure DFA services under this contract, as operational requirements dictate.
When DFA services are ordered under this contract, the Contractor shall:
Provide 100% of the required DFA labor and shift supervision. The Contractor shall maintain a minimum core staffing level of fourteen (14) certified DFAs and two (2) dedicated Shift Supervisors to ensure complete operational coverage across all meal shifts (Shifts A, B, and C). The certified DFAs will be broken down into seven (7) DFAs per shift with on shift leader as follows. Morning Shift: 0600 – 1400; Late Shift: 1130 – 1930; weekend shift: 0830- 1830
During periods when the Government elects to utilize separate, existing DFA support, the Contractor shall not perform or invoice for DFA services under this contract. In such instances, the Contractor shall coordinate directly with Government representatives and the external DFA service providers to ensure seamless continuity of FFS operations and prevent any duplication of services.
The Government shall provide the Contractor with a minimum of thirty (30) calendar days' advanced written notice prior to exercising the optional DFA CLIN.
Minimum Qualifications: Speak and understand English at Level 2 (AEP 690-70, App H); 4 hours Basic Food Handlers Training IAW TB MED 530, para 2-501.11.
1.10.9 Health Examinations:
The Contractor shall provide health certificates for each employee prior to working in Food Service Operations IAW the Tri Service Food Code TB Med 530. These certificates must be updated ten (10) calendar days prior to contract start date and annually on the date contract was awarded (Deliverable 0011). Personnel with evidence of communicable disease, infected wounds, open sores, or acute respiratory infection, shall be referred to a doctor to receive written clearance before returning to work. Personnel with a health problem(s) shall not be permitted to work in any capacity where there is likelihood of food or food contact surface contamination with pathogenic organisms or transmitting disease agents to others.
1.10.10 Personnel Health and Hygiene:
Personnel shall maintain compliance with sanitation and food safety standards IAW the TB Med 530. The Contractor shall notify the COR in writing any time an employee is diagnosed with an illness due to Salmonella Typhi, Shigella, Spp, Escherichia coli, 0157:H7, or hepatitis A virus. Personnel with these or other health problems, i.e. persistent sneezing, coughing, or runny nose shall not be permitted to work in the dining facility. Personnel relieved of work due to illness must have doctor’s clearance before returning to work. The Contractor shall provide a copy to the COR within two (2) hours upon notification (Deliverable 0012). Contractor personnel shall wash their hands before handling clean utensils, equipment or starting food preparation and between the handling of raw and cooked or other ready to eat foods. Contractor personnel shall also wash their hands after smoking tobacco products. Maintain and keep fingernails clean, cut short and devoid of nail polish and other nail products. Tobacco of any form shall not be used in or near the dining facility. The use of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. Standards specified in TB MED 530 /NAVMED P-5010-1/AFAN
48-147 IP.
1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The
Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.11.1 Contractor workspace (staging site, on-site office, desk or work area, etc.) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Government employees and the public know that they are not Government employees. The proposed sign shall be submitted to the Contracting Officer via the COR for review and acceptance ten (10) days after contract award (Deliverable 0022). Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.4.
1.11.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee.
A listing of issued ID cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor personnel changes. (Deliverable 0022)
1.12 Contractor Travel: The Contractor may be required to travel Bavaria USAG during the performance of this contract to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.”) The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization thirty (30) days prior to scheduled travel.
1.13 Other Direct Costs (ODCs): RESERVED
1.14 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.15 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.16 The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.
1.17 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than three (3) days (Deliverable 0031) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.
1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing http://www.defenseimagery.mil/products/dodimagery/commercialuse.html information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (Deliverable 0032). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.19 Phase-In / Phase-Out Transition Period
1.19.1 Phase-In Mobilization Period: The Contractor shall execute a thirty (30) calendar day Phase-In mobilization period (CLIN 0001) immediately following contract award. During Phase-In, the Contractor shall complete hiring, host nation background checks (Polizeiliches Führungszeugnis), Installation Access Control System (IACS) base access passes, Common Access Card (CAC) issuance via the Trusted Associate Sponsorship System (TASS), Army Food Program/Army Food Management Information System (AFMIS) access, and conduct a 100% joint inventory of Government Owened Property with the Contracting Officer's Representative (COR). Active meal operations billing begins on Day 1 of the Base Period (CLIN 0002) upon formal Government acceptance of Phase-In milestones.
1.19.2 Transition (Phase-Out Period):
1.19.2.1 Phase-Out Cooperation: The Contractor recognizes that the services under this contract are vital to the Government and must be continued without interruption. Upon the expiration or completion of task orders issued under this contract, a successor contractor may be selected to perform these services. The Contractor agrees to exercise its best efforts and cooperate fully with the Government and the successor contractor to facilitate an orderly, efficient, and seamless transition of dining facility and meal operations.
1.19.2.2 Transition Notice: The execution of a follow-on contract or task order award by the Government during the active period of this contract shall serve as official notice of transition to the Contractor.
1.19.2.3 Period of Transition Performance: The Contractor shall continue full performance under its active task order(s) through its designated expiration date. The successor contractor's contract may be awarded during this active period to facilitate administrative mobilization and preparation; however, the successor contractor's full performance period shall not become effective until the day immediately following the expiration of the incumbent Contractor's final task order. The Contractor shall allow the successor contractor's key personnel access to the facilities during the final thirty (30) days of the task order for joint site walkthroughs, joint government owned equipment inventories, and coordination, provided such access does not interfere with the active performance of daily contract services.
1.20 Safety: The following provides information pertaining to Safety and Accident Prevention:
1.20.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.
The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:
(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (Deliverable 0010). Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.
(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of EM 385-1-1).
(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work.
(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase.
(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:
(i) Short sleeve shirt.
(ii) Long trousers.
(iii) Steel-toed safety boots.
(iv) Hard hat.
1.20.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and State requirements governing safety and health protection on construction sites and other applicable occupational safety codes. In particular, within the requirements of the German Safety and Health Protection Regulation for Construction Sites, Baustellenverordnung (BaustellV) (current version in effect), the Contractor shall coordinate all work at the site, including development of plans and providing advance notices.
The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract. For the compliance with host nation laws and regulations, the Contractor shall comply with the non-exclusive list of duties described in this paragraph. If the Contractor determines that additional activities are required to fully comply, the Contractor shall ensure that compliance with the laws is complete. The duties include:
(a) Conditions of construction and operational activities to be considered include but are not limited to:
(i) For all construction activities meeting the following criteria: the work is scheduled to last longer than 30 working days and more than 20 workers are occupied simultaneously, or the volume of work is scheduled to exceed 500 person days, or the work presents particular tasks, e.g. excavations deeper than 5 meters, falls from a height of greater than 7 meters, exposures to hazardous chemical or biological substances, work at less than 5 meters from high voltage lines, underground earth works or tunnels, danger of drowning, diving, use of compressed air, work with ionizing radiation, explosives, or work involving assembly or dismantling of heavy prefabricated components (10 tons or greater).
(b) If the Contractor determines that the…
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