Attachment_B2_PERFORMANCE_WORK_STMNT_-_BACH_(BLD_4076).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Bassett Army Community Hospital (BACH)

BLDG 4076

Dining Facility Attendant (DFA) Food Service

AT

FT.WAINWRIGHT, ALASKA

June 2019

GENERAL

1.1 SCOPE OF WORK

1.1.1 PURPOSE

1.1.1.1 The Contractor shall provide Dining Facility Attendants (DFA) with contingency cook augmentation. Services in Bassett Army Community Hospital (BACH). The services outlined in this requirement encompasses DFA functions, facility sanitation and janitorial duties, and the potential for food preparation, on as needed basis, during a contingency. Performance criteria for overall Dining Facility duties fall under Contractor responsibilities.

1.1.1.2 The Contractor shall perform food service support services to supported organizations at BACH and activities located at Fort Wainwright. The Contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality food service ordered under this Indefinite Delivery Indefinite Quantity contract.

1.1.2.1 INTENT

1.1.2.1.1 This PWS is for providing a qualified contractor to fulfill the requirements of the Fort Wainwright Food Service Program.

The overall expectation is that intent is that the Contractor will use the most cost effective methods appropriate to satisfy BACH needs.

1.2.1.1 BACH Mission. Provides high quality, safe, accessible medical and psychological health care to our military community while relentlessly pursuing improvement, providing outstanding service, leveraging innovative technology and developing the next generation of health care leaders.

1.2.1.2 BACH Vision. BACH is a beacon of hope, comfort, and security---it provides the highest standard of care, while maximizing patient safety across the spectrum of 23 product lines serving Soldiers, their Families and our Veterans.

Fort Wainwright Vision. Be customer of choice to provide ready combat forces to deploy rapidly in support of worldwide joint military operations, crisis response and peacetime engagements; maintain quality of life and force projection platform for the 1-25th Stryker Brigade; the 16th CAB and all other organizations and serve as the Army Component Command to Alaskan Command

(ALCOM).

1.2.1.3 Fort Wainwright Background. From a cold weather test station to one of the Army's premier training areas, Fort Wainwright has come a long way. Covering over a million acres, the post has seen numerous face lifts, a branch change, a new name, and thousands of soldiers, family members and civilians.

The base was named Ladd Field, in honor of Maj. Arthur Ladd, an Air Corps pilot killed in a crash in 1935. The first Air Corps detachment assigned to Alaska arrived in Fairbanks in April 1940. Another 118 soldiers joined them in October. They lived in temporary shelters until permanent barracks were constructed. The men tested clothing and equipment during the bitter cold winters until World War II. Ladd Field then took on a bigger role, that of transfer point for the Lend Lease Program, in which the U. S.

delivered nearly 8,000 aircraft to Russia. The Army assumed control of Ladd Air Force Base in January 1961 and renamed it Fort Jonathan M. Wainwright honoring the general who led delaying tactics on Bataan and Corregidor in the Philippines against a superior Japanese force in World War II. Since 1961, the post has been home to the 171st Infantry Brigade, 172nd Infantry Brigade, 6th Infantry Division (Light), and 1st Brigade, 6th Infantry Division (Light), once again, the 172nd Infantry Brigade (Separate), 172nd Stryker Brigade Combat Team and presently the 1st Stryker Brigade Combat Team, 25th Infantry Division. The post is also home to 16th CAB, a brigade size aviation unit with CH-47 Chinooks, UH-60 Black Hawks and OH-58 Kiowas, as well as support personnel.

1.2.1.3.1 Today’s units include infantry, field artillery, engineer, logistical support and medical personnel. When a tactical unit is called upon to deploy, the support faction activates immediately to make the deployment fast, safe and efficient. Each unit works with the other to ensure a rapid response and a smooth operation. The 50-man detachment of 1940 ultimately grew into today's 7,700 soldiers. The soldiers of the U.S. Army, Alaska, at Fort Wainwright are prepared to rapidly deploy worldwide in defense of U.S.

interests or on humanitarian missions.

1.2.1.4 Location. Fort Wainwright is located in central Alaska, between the cities of Fairbanks and North Pole. It is 358 miles north of Anchorage. The main entrance to the Installation is located off of State Highway 2, at the intersection of Airport Way and the Steese Highway. In addition, the area known as Northern Warfare Training Center is part of the contract, is 135 miles southeast of the Fort Wainwright Garrison. It is reached by travel on mostly two lane roadways, travel east first on the Richardson Highway to Delta Junction, then continuing south on the Richardson Highway towards Valdez.

1.2.1.5 Physical Description

1.2.1.5.1 The Fort Wainwright complex is situated on 1.5 million acres, 1.487 of which are available for maneuver and training. Fort Wainwright cantonment area consists of roughly 13,000 acres. There are a total of approximately 800 facilities which include facilities for: barracks, administrative, dining, range operations, training facilities and maintenance facilities.

1.2.1.5.2 The installation features several state of the art training support services such as the Battle Command Training Center (BCTC) and Range Complex. The BCTC is a digitally enabled training platform that provides simulation supported battle command training for all soldiers assigned to United States Army Alaska (USARAK). Ft Wainwright features a range complex that provides a vast amount of maneuver training land and supporting training enablers such as the Digital Multi-Purpose Training Range, Combined Arms Training Facility, Multi-Purpose Machine Gun Range and Urban Training Complex. These range training enablers support the training of the full spectrum of units assigned to Ft Wainwright. The ranges include drop zones and landing zones which support aviation and airborne operations as well as ground maneuver units.

1.2.1.5.3 Ladd Army Airfield, home to 16th CAB, with 74 assigned aircraft and Bureau of Land Management (BLM) as a fire tanker base during summer months, comprise the main elements assigned here. The airfield is capable of handling the largest of cargo aircraft currently in the DOD and civilian aviation inventory and the airfield is the primary aerial port of In/Debarkation for the 25th Stryker Brigade. .

1.2.1.5.4 Northern Warfare Training Center is based at Ft. Wainwright with training conducted at the Black Rapids Training Site, approximately 35 miles south of Delta Junction, next to the Delta River. The Center is organized as three sections, Operations, Training Branch, and Standards Branch. It began as the Arctic Indoctrination School and has evolved over the years. The Northern Warfare Training Center is responsible for maintaining the US Army's state of the art in cold weather and mountain warfare. The Center provides training in these subjects to both active and reserve components and assists in the development of tactics and techniques for such operations.

1.3 PERFORMANCE WORK STATEMENT CONTENTS. This document contains the provisions that shall apply to the performance of the work under this award. There are six sections included as part of this contract as described below:

Section 1 describes the general requirements of this contract that will apply across all functional areas supported.

Section 2 contains a list of the acronyms and their meanings, as well as a list of terms and definitions that have been referenced in this contract.

Section 3 contains a description of the property and services that will be provided by the government.

Section 4 contains a description of the property and non-direct services that shall be provided by the Contractor.

Section 5 defines work requirements.

Section 6 contains: References. Including federal, state, local laws and regulations, directives, publications, documents, and forms;

Technical Exhibits (TE). Technical Exhibits (TE) are part of the Performance Work Statement (PWS) and provide detailed information to support the offeror’s proposal preparation. Technical Exhibits include, but are not limited to, the Performance Requirement Summary (PRS) table, listings of Government Property (GP), and the historical workload table. Technical Exhibit items are labeled as “TE”.

1.3.1 Performance Requirements Summary (PRS). The minimum timeliness and quality standards to be achieved by the Contractor for the various functions and tasks are outlined in section 5, specific tasks, as an acceptable level of performance. The Performance Requirement Summary, TE-1 identifies the overall acceptable level of performance required for overall task performance to be considered acceptable by the Government.

1.3.2 Forms, Publications, Regulations, Manuals, and Technical Documents. Regulations, manuals, and technical documents are available at https://armypubs.army.mil. Government publications and forms applicable to this contract can be found at internet sites listed in Section 6 of the PWS. Additionally the Technical Exhibits documents applicable to this contract are identified in Section 6 of the PWS. Fort Wainwright specific regulations, manuals, and technical documents will be provided to the Contractor by the Contracting Officer, COR, or functional representative. It is anticipated that changes in regulations, manuals, and technical documents will occur during the performance of this contract. The Contractor shall remain current and apply regulation, manual and technical document changes throughout the life of the contract. Revisions, supplements, amendments, new or changes that will result in an increase in the cost of performance will be considered under the “changes” clause of the contract. Implementation by the Contractor of revised procedures to meet the intended effect or product contemplated by the revision, supplement, amendment, new, or changed regulation or directives that result in an increase in the cost of performance without direction of the Contracting Officer and subsequent contract modification will be at the Contractors own risk. By implementation, the Contractor is certifying that the revision, supplement, amendment, new, or changed regulation or directives do not affect the estimated cost of the contract and the Contractor is expected to control cost within the estimated cost of the contract without further adjustment.

1.3.3 Technical Exhibits (TE). Technical Exhibits to the Performance Work Statement are labeled as “TE”. Technical Exhibits (TE) are used to provide supplementary information necessary for the formulation of the Service Provider’s proposal and can be in the form of tables. Technical exhibits for the PWS have a 1-digit number which correlates to the PWS section the information is applicable to: e.g., TE-3 is the technical exhibits for Government Property (GP) in PWS Section 3.

1.3.4 Contract Data Requirements List (CDRL). The Contact Data Requirements List (CDRL) associated with a particular deliverable is identified in the text of the PWS. A summary listing for each section will be provided in a TE. CDRL’s for Section C are listed in TE-4, Contract Data Requirements List.

1.4. ROLES AND RESPONSIBILITY OF GOVERNMENT PERSONNEL. Notwithstanding the Contractor’s responsibility for total management responsibility during the performance of this contract, the administration of the contract will require maximum coordination between the Government points of contact during performance of the contract:

1.4.1 Contracting Officer/Contract Specialist. All contract administration will be effected by the Contracting Officer.

Communications pertaining to contractual administrative matters will be addressed to the Contract Specialist. No changes in or deviation from the scope of work shall be effected without a modification executed by the Contracting Officer authorizing such changes.

1.4.2 Contracting Officer’s Representative (COR) A Contracting Officer’s Representative (COR) will be delegated authority by the Contracting Officer to monitor all technical aspects and assist in the administration of the contract.

1.4.2.1 The types of actions within the purview of the COR authority are to assure that the Contractor performs the technical requirements of the contract; to perform or cause to be performed inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the Contractor concerning the aspects of the contract and notify the Contractor and Contracting Officer of any deficiencies observed; and to coordinate government property availability and provide for site entry of Contractor personnel if required.

1.4.2.2 CORs do not have the authority to: (a) Clarify, make, or infer legal interpretation concerning the scope or intent of the contract.

(b) Approve Contractor’s procedures or authorize the expenditure of funds; (c) Levy or impose any task not specifically provided for in the contract. (d) Issue instructions that could be construed as changes to contract terms or conditions. (e) Enter into contractual agreements with the Contractor. (f) Issue directives to the Contractor. And (g) Offer advice or recommendations to the Contractor that could directly or indirectly affect any pending Contracting Officer determination concerning fault or negligence of any contractual party.

1.4.2.3 A letter of designation will be issued to the COR with a copy supplied to the Contractor stating the responsibilities and limitations of the COR.

1.4.3 GENERAL REQUIREMENTS. The Contractor shall fully comply with the most recent and current Federal, State, and Local laws and regulations, Fort Wainwright directives and instructions, and other documents set forth in this PWS to include safety and security.

1.4.3.1 Hours of Operation

1.4.3.1.1 Meal Serving Hours. Meal serving hours are listed at TE-2.

1.4.3.1.2 Hours of Operation Other Than Normal. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer (KO), may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances (i.e. war, natural disasters, etc.) or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

1.4.3.1.3 The Contractor shall respond to routine and emergency after hours service requirements, take appropriate corrective action commensurate with the problem, monitor equipment, and respond to alarms in areas where occupants may be placed at risk if the work were performed during normal business hours. Due to the Food Service mission, the Contractor shall be prepared on a 2 hour notice to sustain continuous operations when directed by the Government or as dictated by mission requirements. The Contractor shall provide emergency telephone numbers where key Contractor personnel may be contacted when not present at the work site (See TE-4) at the pre-performance conference and update as necessary before changes occur. Training, deployments, mobilizations, or severe weather may require expanded operating hours. The projected number of 30-minute meal extensions before the start of the normal breakfast meal time or after the normal dinner meal time for 2011 are listed at TE-2.

1.5 Work Schedules

1.5.1 Work done outside regular hours (0600-1800).

Listed service hours (TE-2) include any needed set up or tear down duties. All duties are to be conducted between these service hours.

1.5.1.1 Compensation for Other than Normal Duty Hour Work

The Contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the Contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes. The Government will not supplement the Contractor’s work force. The Contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the Contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of Contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate IAW DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The Contractor shall include a strike contingency plan as part of its Plan IAW FAR Clause 52.222-1, Notice of Labor Disputes. The contingency plan will be submitted to the Government with the offeror’s proposal IAW DFARS Clause 252.237-7024, Notice of Continuation of Essential Contractor Services, however it will not be part of the evaluation process for selecting an offeror for award. The final contingency plan will be approved by KO/COR within 45 days after award.

1.5.2 Federal Holidays. The Contractor is required to provide services on Federal holidays. Federal holidays are established by Federal Law and are currently as follows:

New Year’s Day 1 January Martin Luther King Jr. Day 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

1.5.3 Weather Conditions. The Contractor shall be expected to provide services regardless of weather conditions.

1.5.4 Installation Shut Down. Fort Wainwright Installation services covered by this PWS are required regardless of holidays, weekends, installation shut down, and inclement weather conditions.

1.5.5 Workload (TE-2). It is anticipated that during the course of this contract there will be workload increases and decreases. The workload information displayed in the PWS is historical information. This workload is provided to assist offeror’s in proposal preparation and shall not be a limiting factor on the Contractor’s obligation to perform all services described in this contract to the required level of effort.

1.5.5.1 Contract Discrepancy Report Payment Deductions. Payment will only be made by the Government for services ordered and received in accordance with contract clause 52.246-4, Inspection of Services – Fixed Price.

1.5.5.2 Un-programmed Requirements. Upon notification by the Contracting Officer, the Contractor shall provide access to Contractor occupied facilities, and the Project Manager shall provide information requested by Government personnel to include monitoring contract compliance at no increase in contract price

1.5.6 PERFORMANCE MEETINGS. Meetings shall be as often as necessary as determined by the Contracting Officer or COR.

The Government will chair and distribute minutes of meetings to attendees. If the Contractor, Government, or other attendees do not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the Contracting Officer within five business days following receipt of the minutes. The Contractor may also request a meeting with the Contracting Officer when he or she believes such a meeting is necessary. Minutes of any such meetings requested by the Contractor shall be prepared by the Contractor and submitted to the Contracting Officer. All meeting minutes will contain the following:

Problems or constraints encountered.

Suggested solutions to problems or constraints.

Proposed initiatives or waivers requiring Government action.

Status of open items from previous meetings.

Title and date of reports delivered in the previous time period.

1.5.7 Administrative Requirements.

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall ensure management personnel is on-site during all dining facility hours of operation and each manager manages no more than one dining facility per shift. The Contractor shall maintain continuity between the support operations at Ft. Wainwright, Alaska and the Contractor's corporate offices. The Contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions.

The contractor shall provide initial and refresher training for all employees as required to meet the requirements in the PWS. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in accordance with (IAW) state and federal employment policies (time keeping, leave processing, pay, emergency needs).

1.5.7.1 Correspondence. The Contractor shall not submit any Contractor correspondence to the Command Group or higher headquarters. All correspondence, especially if in response to suspense from the Command Group or higher headquarters, shall be submitted to the COR) for review, approval, and processing. Any correspondence generated via email shall clearly identify the sender as a Contractor employee, including company name, and employee title.

1.5.7.2 Access to Data and Information. All records, files, documents, and working papers, both hard copy and electronic, provided by the Government and/or generated by the Contractor during performance of this contract become and remain Government property.

Records shall be disposed of only as authorized by the Government. All records may be subject to the Freedom of Information Act and/or Privacy Act of 1974. All reports, records, files, documents, Contractor policies/operating instructions, and working papers, both hard copy and electronic, shall be made available to the Contracting Officer, Contracting Officer’s Representatives (COR), Defense Investigative Service (DIS) staff, and other authorized Government representatives during the performance of this contract. The Contractor shall obtain Contracting Officer approval before releasing any information input or stored, generated, or archived related to this contract to the Contractor’s corporate or other off-site offices, to other Government activities, agencies, or to other Contractors or private parties. The Contractor shall provide technical advice, attend Government meetings, and provide access to data generated by the Contractor at the request of the Government. The Contractor shall prepare and deliver to the COR and Government Management staff data and reports that are associated with Contractor Food Service support, requested by customers or Government agencies, and the reports specified in the Contract Data Requirements List (CDRL) TE-4.

1.5.7.3 Technical Data, Processes and Inventions. All hardware, software, technologies, processes, algorithms, standard operating procedures, process flow charts, business processes and procedures, and techniques that are developed or provided under this PWS are the sole property of the Government. The Contractor shall not use, disclose, transfer, convert, or otherwise appropriate any technical data, processes or inventions developed during performance of this PWS, unless written permission from the Contracting Officer is obtained.

1.5.7.4 Marking Proprietary Information. All records, files, reports and data deemed proprietary by the Contractor will be clearly marked accordingly. The Contracting Officer makes final determination of the appropriateness of proprietary claims by the Contractor.

1.5.7.5 Media Information. The Contractor shall not, in the performance of this contract, provide any information for media release without the approval of the Installation Public Affairs Officer and Contracting Officer. No member of the media or of the Congress (House or Senate) shall be invited by the Contractor onto Fort Wainwright. All media/Congressional inquiries shall be referred to the Installation Public Affairs office. Requests for media release of information shall be submitted, in writing, to the Contracting Officer at least fifteen working days prior to the proposed release date, and specify what information is to be released, how it is to be released, the purpose of the release, and when it is proposed for release. The Contracting Officer will coordinate with the Contracting Officer Representative for functional recommendation for approval/disapproval and submit to the Public Affairs Officer for decision. Once the Contracting Officer obtains the approval/disapproval from the Public Affairs Officer, the Contracting Officer will notify the Contractor in writing.

1.5.7.6 Reference Documents. The Contractor shall become acquainted with and comply with all applicable Government regulations.

Current applicable Government regulations, manuals, and technical documents are listed in Section 6.

1.6. PERSONNEL

1.6.1 Contractor Employees. For the purpose of this contract, the term “Contractor employee(s)” applies to all Contractor employees performing work in support of this contract. The Contractor shall furnish fully trained managerial, supervisory, technical, administrative, clerical, and direct labor personnel, sufficient in number and qualifications to accomplish all work to include additional requirements to augment military cooking staff during periods of military personnel shortages. Contractor personnel shall be able to speak, read, write and understand the English language including unique technical terminology required for the performance of these duties and functions. English shall be used for all correspondence and logs required by this PWS. Contractor personnel shall obtain and maintain in good standing all certifications, inspections, and licenses necessary or appropriate to perform all work contained in this PWS. All Contractor employees performing work under this PWS shall be citizens of the United States or possess an Immigration T-151 or I-94, Alien Registration Card. Personnel shall be free of a criminal record.

1.6.2 Key Personnel. The Contractor shall assign sufficient experienced personnel, qualified in the conduct of similar operations that have adequate background and experience. The Contractor shall submit resumes for key personnel in the technical proposal. Key personnel include the Project Manager (PM), Assistant Project Manager (APM), Quality Control Manager (QCM) and Shift Supervisor. Contractor will provide initial and change Key Personnel Emergency Numbers for contact purposes (See TE 4).

1.6.2.1 Project Manager (PM) and Assistant Project Manager (APM).

1.6.2.1.1 The Contractor shall designate an individual, hereafter referred to as the Project Manager (PM), to serve as the central Contractor point of contact with the Government. The Contractor shall also designate an Assistant Project Manager (APM) to serve in the PM’s absence. The PM and APM positions are dedicated positions that shall be independent of the Contractors production and supervisory staff. The PM or APM positions may also serve in a Human Resource, Safety Manager, Security Manager, and/or Property Control System Administrator.

1.6.2.1.2 The PM shall be authorized to act on behalf of the Contractor for all matters relating to this contract to include the authority to bind the Contractor on all matters pertaining to this contract. The PM shall be the individual designated in the offeror’s proposal unless written approval is obtained from the Contracting Officer. Successor PM shall meet or exceed the qualifications of the original designees. The Contractor shall have the PM on-site throughout the term of the contract.

1.6.2.1.3 The PM or APM shall be on duty at the Installation during all operational hours. The PM or alternate shall return all Government calls within thirty minutes during operational hours and sixty minutes during nonoperational hours and should be readily available to meet with Government Representatives within 30 minutes of call. The PM or APM shall be required to attend briefings, conferences, and other Government designated meetings.

1.6.2.1.4 Qualification requirements of PM. The PM will have no less than 5 years management and must be highly familiar with Army Food Management Information Systems (AFMIS). The PM must be highly qualified with general supervisory experience, and must have at least 3 years specific management experience in managing cafeteria style or multi-entrée operations providing complete meal service (breakfast, lunch and dinner). The PM must have a current sanitation certificate (within 4 years) as defined in Tri Service Food Code (TB MED 530).

1.6.2.2 Quality Control Manager (QCM). The Contractor shall identify an individual within the Contractor’s organization who shall be responsible, as the Quality Control Manager (QCM), for overall management of the Quality Control Plan (QCP) and have the authority to act in all Contractor Quality Control (QC) matters for the Contractor. QC personnel shall have direct accountability to the Contractor’s top management. Qualifications: The QC shall have at least 3 years’ experience in quality control in cafeteria style or multi-entrée food service operations. High school graduate. Current Food Service Sanitation Certificate (within 4 yrs.).

1.6.2.3 Shift Supervisors. Shift Supervisor will be on site during all dining facility operating hours. Responsible for the supervision of individuals performing all tasks related to the services. High School graduate, Current Food Service Sanitation Certificate (within 4 years).

1.6.2.4 Contingency/Supplemental Cooks. Additional contingency cooks may need to be provided on a temporary/limited basis to support contingency/surge operations over and above normal day-to-day operations. Contingency cooks must be SERVSAFE certified and qualified to perform all necessary preparation, and execution of cooking tasks related to the prescribed menu.

1.6.3 General Qualifications, Constraints, and Training. The Contractor shall provide all managerial, supervisory, technical, administrative and clerical personnel qualified to accomplish all requirements specified by this PWS and with the qualifications listed below. The Contractor will immediately remove any personnel who fail to meet/maintain required qualifications or fail to conduct themselves within the constraints identified herein. The Contractor shall maintain current personnel and job qualification records to demonstrate compliance with the above.

1.6.3.1 Security Requirements. The Contractor shall identify on the Contractor’s Personnel Listing the Security Clearance and Trustworthy National Agency Check (TNAC) status of all personnel. The Contractor shall immediately update and submit changes to the Contracting Officer as they occur. The Contractor shall comply with all Installation security program requirements.

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, a CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. If at any time during the contract period of performance, an employee who is assigned a CAC leaves/departs contractor employment, the contractor shall ensure that the employee’s CAC be retrieved and provided to the assigning office and notify the COR by the departing employee’s last duty day.

1.6.3.2 Identification Badges. All Contractor personnel shall wear identification badges with a minimum of the Contractor’s name and the employee’s last name. Identification on the badge shall be readily discernible from a distance of five feet. Identification badges worn by the contract manager and all supervisors shall indicate their job title.

1.6.3.3 Trustworthiness Investigation. A Standard Form (SF) 85P, Questionnaire for Public Trust Position, will be submitted prior to granting access to Government computer systems prior to employee performs work in accordance with TE-4, Data #7. The Contractor shall follow the posted process for obtaining a Trustworthiness Investigation on Potential Contractor’s Employees for all personnel.

The Installation Security Office will be responsible for receiving, reviewing, and submitting the TNAC investigative paperwork to the Office of Personnel Management (OPM) and adjudicating the investigation upon return from OPM. TNAC processing takes a minimum of two weeks for processing. Contractor personnel shall not perform any work under the contract or be issued Contractor or Government Identification Media until a favorable TNAC is received.

1.6.3.4 Standards of Conduct

1.6.3.4.1 In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention will be paid to acceptance of gifts/gratuities, and on non-disclosure of sensitive information. The Contractor shall ensure employee conduct complies with 41 U.S.C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions.

1.6.3.4.2 The Contractor is fully responsible for the conduct of its employees at all times while employees are performing work on this contract. All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government reservation, shall abide by all regulations of the Installation.

1.6.3.4.3 The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves, and perform services, in a professional, safe, and responsible manner and at all times they behave, act, and perform in a manner consistent with the Fort Wainwright, AK and BACH philosophy and IAW Government directives.

1.6.3.4.4 Contractor personnel shall obey all regulations and the orders of competent authorities, including without limitation orders and regulations pertaining to physical and national security and the good order and discipline of Fort Wainwright and BACH.

1.6.3.4.5 The Contractor shall ensure that the Contractor employees comply with the letter and spirit of current applicable Government laws, regulations, directives, policies, and requirements (hereafter referred to as Government rules), to include in particular those pertaining to Army values, alcohol and controlled substances. This includes Government rules that are revised or issued during the contract term. The Contractor shall be responsible for violations of these Government rules. The Contractor shall maintain a pro-active, efficient, and effective working relationship with all Installation activities, units, and offices, as well as with off post organizations and activities within the requirements stipulated in this PWS.

1.6.3.4.6 The Contractor shall comply with all Department of Defense (DoD) and local requirements that establish uniform policies governing smoking in and around Government-owned buildings and vehicles. The Contractor shall comply with Federal drug-free workplace and requirements IAW FAR 52.223-6 and 252.223-7004.

1.6.3.4.7 Government rules, regulations, laws, directives, and requirements which are issued during the contract term relating to law and order, Installation administration, and security on the Installation shall be applicable to all Contractor employees or representatives who enter the Installation. Violation of such rules, regulations, laws directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site. Removal of employees does not relieve the Contractor from the responsibility for the work defined in this PWS. Removal by Garrison Commander. The Garrison Commander may, at his discretion, bar an individual from the Installation under the authority of 18 USC 1382 (1972), AR 210-10 (Administration), and the National Industrial Security Program Operating Manual (NISPOM) for conduct determined contrary to good order, discipline, or Installation security.

Removal by Contracting Officer (KO). The Contracting Officer may require the Contractor to remove any employee, working under this contract, for reason of misconduct or security. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government.

Removal by Installation Police. Contractor employees may be denied entry to the Installation by Military Police if it is determined that such entry may be contrary to good order, discipline, or the security of the Installation. Military Police may remove any Contractor employee from the Installation for reason of misconduct or security.

1.6.3.5 Uniforms. Acceptable dress standards for the work assigned. Employees shall wear a clean, complete and serviceable uniform, to include shirt, pants, black (non-slip) shoes and name tags, when working. All uniforms must comply with the most current publishing of Tri-Service Food Code, state local policies for Contractor employees, and approved by COR.

1.6.3.6 Interference. Contractor personnel shall not interfere with or impede Government activities.

1.6.3.7 E-Mail Addresses. Email access will only be provided for the Project Manager, Assistant Project Manager, Quality Control Manager, Alternate Quality Control Managers, Dining Facility Managers, and AFMIS Clerks. All other employees requiring access to a Government system (i.e. AFMIS) will not be provided Government Email capability. Employees shall include a signature block on all emails that includes their name, title, company name, and contact information. Once a favorable TNAC or clearance is obtained, employees must request and receive appropriate Government Issued Identification Media. No Contractor personnel shall perform services under this contract until appropriate Government Issued Identification Media is obtained.

1.6.3.8 Answering Government Telephones. Contractor personnel shall identify themselves as Contractor employees when answering Government telephones.

1.6.3.9 Conflicts of Interest. The Contractor shall not hire for this contract, any person whose employment would result in an appearance of a conflict of interest as defined in 5 CFR 2635.502. The Contractor shall notify the Contracting Officer in writing, five

(5) working days prior to employing any active civilian Government or military personnel.

1.6.3.10 Fraud, Waste and Abuse. Contractor personnel shall be alert to suspected situations of fraud, waste, and abuse against the Government that are observed during the performance of this PWS. The Contractor shall take corrective action within his area and immediately report these situations to the Contracting Officer or COR.

1.6.3.11 Legal Qualifications. Contractor personnel shall be lawfully employable in the United States. Government rules, regulations, laws, directives and requirements, in place or issued during the performance period, shall apply to all Contractor personnel. The Contractor shall be solely responsible for any costs resulting from Contractor employee violations. Personnel with outstanding felony warrants or felony convictions pose a security risk and shall not perform services under this contract.

1.6.3.12 Physical Qualifications. Work performed under this PWS shall encompass a broad range of light to moderate physical demands, depending on the service that is being provided. Functions performed in this PWS require long periods of standing, walking, and bending. Some job functions will require employees to lift and carry 50 pounds or more of equipment in the performance of their duties. Contractor personnel may be required to work in conditions of extreme heat, cold, rain, snow, ice, and dust.

1.6.3.13 Language Qualifications. The Contractor shall ensure that all contract personnel who are required, in performance of this contract, to interface with authorized patrons (soldiers and civilians) and/or conduct transactions with government representatives (including, but not limited to, the Contracting Officer, Contracting Officer’s Representative, and commanders) are fluent in English and possess the capability to read and write in the English language to the extent necessary to perform their duties under this contract.

Nothing in this requirement shall be construed to prohibit the Contractor’s personnel from conversing or communicating in languages other than English where such communication or conversation is not related to interaction with government personnel or authorized patrons or other relevant performance of work under this contract in which English fluency is required.

1.6.3.14 Technical Qualifications and Training. Contractor personnel shall have job-appropriate education, training, experience, and certifications prior to performing work under the contract. The Contractor shall, without additional expense to the Government, be responsible for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work.

1.6.3.15 All training is the responsibility of the Contractor unless specified as Government training. The Contractor is responsible for completing all required Government training prior to the individual performing work. The Contractor shall maintain records of all scheduled and accomplished training.

1.6.3.15.1 The Contractor shall maintain the work force in such a manner as to ensure that the employees remain fully qualified. The Government will not provide or fund training to obtain certification for Contractor personnel for existing equipment in the performance of this contract.

1.6.3.15.2 Performance During Training. The Contractor shall be responsible for full performance of services at no additional cost to the Government during any absence of their employees while they attend training.

1.6.3.15.3 Government Provided Security Related Training. All Supervisory Contractor personnel shall attend mandatory training/briefings, to include but not limited to, Information Assurance/Cyber Awareness (approximately 45 minutes annually), OPSEC (approximately 90 minutes annually), and Force Protection Level I/Antiterrorism Training (approximately 90 minutes annually). The Government will provide the Contractor with information on when the training will be held or provided the information to the web link for online conducted training

1.6.3.15.4 Food Service Specific Training. The Contractor shall have all required personnel trained in Sanitation, Headcount/Cashier and Equipment Operator Maintenance.

Sanitation Training: All individuals designated as “Person In Charge” or the Shift Leader shall attend a course that requires a written certification test that is renewed every 4 years. All food employees and Dining Facility supervisors shall receive a minimum of 8 hours introductory food sanitation training and 4 hours annual refresher training.

Headcount/Cashier Training shall be provided for all personnel conducting Headcount/Cashier duties.

Equipment Operator Maintenance shall be provided for all personnel operating and cleaning food service equipment.

1.6.3.15.5 Contractor Employee Orientation Training. The Contractor shall conduct a general orientation training class for Contractor employees prior to initial work or reassignment to another functional activity under the contract. This training shall be relevant to the respective functional areas and Contractor / Government offices with which the employees shall interact. The orientation shall include topics such as:

• Contract requirements and the role of the respective functional activities to the overall contract.

• Familiarization with the physical configuration of Fort Wainwright to include, at a minimum, the location and layout of functional area facilities and work areas.

• Fort Wainwright and BAC Safety Program.

• Fire safety, including Fort Wainwright and BACH Fire Protection and Prevention.

• Traffic safety, including Fort Wainwright Installation Traffic Code.

• Environmental considerations, to include functionally specific Hazardous Materials/Waste Handling training pursuant to 40

CFR (Protection of the Environment).

• Employee conduct.

• Dress and appearance standards.

• Prevention and Reporting of Fraud, Waste, and Abuse.

• Conflicts of interest.

• Ethics, Prevention of Sexual Harassment, and Equal Employment Opportunity training.

• Violence in the Workplace.

• Scope and its relation to individual functional areas.

• The Contractor’s Operational Plans and procedures.

• The Contractor’s Safety Plan.

• Emergency notification procedures.

• Applicable Installation regulations and directives

• The Contractor’s Security Plan.

• Facility Security Plan

• Installation smoking policy.

• Information Assurance Awareness

1.6.3.15.6 The Contractor shall provide their employees detailed instruction on Government policies and regulations in the areas of safety, health, fire prevention, energy conservation, and environmental compliance as they pertain to the services specified in this

PWS.

1.6.3.16 Personnel Roster and Organizational Chart

1.6.3.16.1 Organizational Chart. Contractor shall submit to the COR a chart depicting the detailed organization proposed for the performance of this PWS (TE-4). The chart shall contain the names, and telephone numbers of the supervisory and management personnel with authority to represent the Contractor before the Government, in all matters arising under this PWS, to resolve problems and respond to emergencies. The chart shall also identify key personnel responsible for performing the requirements contained in Section 5. The Contractor shall keep the chart current and, within seven calendar days, notify the Contracting Officer and COR, in writing, when changes are made.

1.6.3.16.2 Employee Roster. The Contractor shall provide a roster of Contractor personnel employed under this contract, and distribute copies in accordance with TE-4. This roster shall show employee name and position title. The company name, Contractor or sub-Contractor shall also be identified on the employee listing and this contract number. The roster shall also show telephone and/or pager numbers of the PM, APM, QCM, Security, and Supervisory personnel. Subsequent changes to these rosters shall be forwarded to the Contracting Officer and COR as any changes to the employee roster occur.

1.6.4 Contractor Issued Identification Media

1.6.4.1 Contractor Issued Vehicle Identification. Contractor owned vehicles used in the performance of services under this contract and on this Installation shall be legibly and conspicuously marked with the Contractor's name and telephone number. Markings shall be placed on both sides of the vehicle. Contractor owned vehicles shall be registered on-post through the Directorate of Plans, Training, Mobilization and Security (DPTMS).

1.7 REQUIRED OPERATIONAL PLANS. The Contractor shall maintain and implement each plan identified below during the period of performance, and shall propose revisions, as warranted. The Operational Plans (See TE-4) shall be submitted to the Contracting Officer with the proposal. All revisions shall be subject to written approval by the Contracting Officer, upon receipt of which the Contractor shall document and record the plan number, distribute revised plans and communicate changes to affected Contractor and Government personnel. The Contractor shall furnish all changes to the Contracting Officer and the appropriate COR at least fourteen (14) working days prior to the effective date of the change.

1.7.1 Contractor’s Management Plan. The Contractor shall submit its Management Plan as part of their proposal and distribute copies after award in accordance with TE-4. The Contractor shall submit a plan containing the Contractor’s standard management practices and procedures. It is expected that the Management Plan will accurately reflect the Contractor’s plan. The Contractor’s plan shall include, but not be limited to the following:

An organizational line and block chart from top-level management to and including…