Att_5b_PWS_Ancash_Peru_HAP.pdf

PERFORMANCE WORK STATEMENT (PWS)

29 September 2016

Ancash Peru Emergency Operations Center and Disaster Relief Warehouse Training and Equipment

HAP Project # 28196

Part 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services task order to provide training for the Emergency Operations Center (EOC) and Disaster Relief Warehouse (DRW) in Ancash, Peru. The Government shall not exercise any supervision or control over the task order service providers performing the services herein. Such task order service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, training and instruction materials, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Emergency Operations Center and Disaster Relief Warehouse Training and Equipment as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The Contractor shall perform to the standards in this task order.

1.2 Background: The U.S. Southern Command (SOUTHCOM) Civil Military Assistance (CMA) Division, Humanitarian Assistance/Disaster Relief and Disaster Preparedness Program (HAP) collaborate with National Disaster Response Agencies to improve the capabilities and capacities of partner nations to respond to disasters. Peru is developing a system of regional and municipal Emergency Operations Centers and Disaster Relief Warehouses. The construction of the EOC and DRW in Ancash, Peru was completed on July 2016. The host nation recently completed development of regional standard operating procedures for emergency management throughout the province and municipalities. The Peru EOC and DRW in Ancash will serve as the regional platform for emergency management providing storage and distribution of relief supplies.

1.3 Objectives: The overall objective of the Peru EOC and DRW training and equipment project is to improve crisis management capability and disaster response efficiency to reinforce stability by decreasing public unrest after a disaster or other crisis and by assuring the population the government of Peru can provide security for its citizens. The project, coordinated through the US Office of Security Cooperation Peru, is an important step in addressing capacity and capability shortfalls, and developing programs to assist the Peru government in increasing their response capabilities. The project will assist Peru’s Instituto Nacional de Defensa Civil (INDECI) in improving visibility, accountability, and movement of disaster relief supplies in Peru, thus enhancing the disaster management response capability through improved coordination, material storage and distribution and visibility of relief efforts.

1.4 Scope: Contractor shall provide non-personal services during the execution of this task order. The Peru EOC and DRW training and equipment project shall be completed in four phases.

1.4.1 Phase One: the Contractor shall develop a milestone chart, conduct a formal presentation to the civil and military defense authorities, the COR and Regional Government officials, at the EOC/DRW facilities describing the project. The Contractor shall coordinate and conduct a working meeting to discuss proposed emergency management solutions to ensure compatibility with the existing communications capability and capacity in the region, and conduct a physical inspection of the EOC and DRW facilities in Ancash to ensure the adequacy of the technical and equipment solutions.

1.4.2 Phase Two: The Contractor shall purchase and install all applicable equipment and prepare the government-furnished program of instruction, training syllabus and table top practical exercises scenario as appropriate for the implementation and use of the EOC, and DRW communications systems as specified in Part 5 Specific Tasks, paragraph 5.3.

1.4.3 Phase Three: The Contractor shall conduct EOC and DRW training to include one week (40 hours) of EOC training in Spanish, for up to twenty-five (25) EOC personnel and one week (40 hours) of DRW training at the DRW location in Ancash Peru in Spanish, for up to fifteen

(15) warehouse personnel as specified in Part 5 Specific Tasks, paragraph 5.4.

1.4.4 Phase Four: the Contractor shall complete and provide an After Action Report to the KO, and COR as described in Part 5, paragraph 5.5.

1.5 Period of Performance: The period of performance for this task order is 250 days after task order award.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain an effective QCP to ensure all work described in this task order is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the Contractor for its internal use to ensure that it performs and delivers high-quality service.

The Contractor’s QCP is the means by which the Contractor ensures all work complies with the requirements of the task order. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the task order.

1.6.1.1 The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. One (1) copy of a comprehensive written QCP shall be delivered with the Contractor’s proposal. After acceptance of the QCP, any proposed change(s) to the plan shall be approved by the Contracting Officer (KO). The QCP shall be submitted within thirty (30) days of task order award. After acceptance of the QCP, the Contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The Contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Operations Security (OPSEC) SOP/Plan Requirements (As Determined by AT/OPSEC Review at the time of each task order requirement development): The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.2 Quality Assurance (QA): The government shall evaluate the Contractor’s performance under this task order in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards and task order quality requirements are met. “Task Order quality requirements” means the technical requirements in the task order relating to the quality of the product or service and those task order clauses prescribing inspection, and other quality controls incumbent on the Contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: Performance of work may be required on recognized United States federal holidays for those tasks to be conducted within the host nation. Likewise, the host nation’s holidays may be cause for work not to be conducted on the designated holiday. See Technical Exhibit F (Peru & US Holiday Schedule).

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 08:00 through 17:00 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price task orders, the Contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The DRW and EOC equipment installation and training shall be performed at the Ancash location: Coordinates for the location is:

-Ancash: Latitude -9.5274133682251, Longitude -77.5361633300781

1.6.6 Type of Task Order: The government will award a Firm-Fixed Price task order.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON (As Determined by AT/OPSEC Review): In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.3 Escorts (As Determined by AT/OPSEC Review): The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: All materials shall be developed and presented at the “Unclassified” level. All formal assessments, evaluations and reports shall be treated as “For Official Use Only (FOUO)” and released only after approval of the KO.

The Contractor shall ensure that Contractor employees and sub-contractor employees performing services under this task order comply with FAR 52.204-2, Security Requirements when the employee has access to information classified confidential. The Contractor will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.5 Background Checks: At the time of award of the task order or when hiring new task order workers, the Contractor shall ensure contractor employees and subcontractor employees performing services under this task order have passed a security check done by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this task order if a security check reveals information an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this task order. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this task order:

Full birth name Married name (if applicable) SSN or local equivalent (ID card number) Date of birth Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this task order, whether the check was conducted as a condition of employment or as part of the task order with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the task order.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures N/A

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all contractor employees and sub-contractor employees performing services under this task order have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Contractor will ensure that all contractor employees and sub-contractor employees who reside in the U.S. performing services under this task order have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this task order. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems N/A

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security procedures and policies. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Task Order Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the task ordering activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the task order and assists in task order administration.

The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the task order; perform inspections necessary in connection with task order performance; maintain written and oral communications with the Contractor concerning technical aspects of the task order; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR is the only Point of Contact (POC) between the Host Nation, the Contractor, and the KO. All concerns, and technical requirements of the task order shall be address to the COR, not the HN. The designated COR for this task is the only KO representative for the project under the HAP Platform.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government:

Task Order Manager, Alternate Task Order Manager, and Training Instructors. The Contractor shall provide a task order manager who shall be responsible for the performance of the work.

The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the COR and KO. The Contractor is responsible for conducting business between the hours of 08:00 through 17:00 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The task order manager or alternate shall have full authority to act for the Contractor on all task order matters relating to daily operation of this task order. Qualifications for all key personnel are listed below:

1.6.10.1 Task Order Manager and Alternate Task Order Manager. The Task Order Manager and Alternate must have a minimum of 3 years’ experience in Project Management of projects of a similar size and scope. Task Order Manager must have 12 semester hours in mathematical, engineering, and/or quantitative analysis courses; 10 or more years cost analysis experience; and familiarity with Defense Department Data Sources. (e.g., cost and software data reporting, EVM). Transcripts, semester hours, or certificates shall be provided by the Contractor upon request from the KO.

1.6.10.2 Training Instructors. All Training Instructors shall have a minimum of 5 years’ experience in instructing the topics they are presenting, and shall have a minimum Interagency Language Roundtable (ILR) Level 3 language proficiency in Spanish. Certificate of proficiency shall be provided by the Contractor upon request from the KO.

1.6.11 Special Qualifications or Certifications: The Contractor is responsible for ensuring all Contractor personnel, to include any subcontractor personnel, possess minimum qualifications, and shall provide proof of qualifications to government upon request. All individuals conducting a presentation and all training instructors shall have a minimum Interagency Language Roundtable (ILR) Level 3 language proficiency in Spanish.

1.6.12 Identification of Contractor Employees: All Contractor personnel attending meetings and working in other situations where their contractor status is not obvious to third parties shall be required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by contractor employees are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall obtain and wear badges that identify them as Contractor personnel in the performance of this service.

1.6.13 Contractor Travel: Contractor shall be required to travel during the performance of this task order to attend meetings, conferences, and training. The Contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this task order and will be reimbursed IAW the PWS and FAR 31.205-46, Travel Costs. Per diem rates for foreign locations are found at the U.S. Department of State (DoS) https://aoprals.state.gov/web920/per_diem.asp. Lodging rates at DoS are inclusive of taxes and fees. Lodging expenses in excess of DoS rates will not be reimbursed unless approved by the KO prior to travel. All travel requires Government approval/authorization and notification to the COR 30 days prior to travel. The Government anticipates at least two (2) trips will be required to support this task order. The Contractor shall prepare and submit trip reports to the COR and KO within five (5) working days after return.

1.6.13.1 The Contractor shall be responsible for maintaining and obtaining appropriate documentation, status, and training for travel overseas i.e., identification, passports, visas. The

Contractor shall coordinate travel with the COR and shall make the necessary travel arrangements for Contractor personnel. USSOUTHCOM will provide Contractor personnel with documentation indicating the Contractor’s travel is on behalf of the Command. Country Clearances shall be obtained by the Contractor with the assistance of USSOUTHCOM in accordance with the Foreign Clearance Guide and USSOUTHCOM procedures.

1.6.13.2 The Contractor will ensure that all U.S. citizens or residents, and third country national (TCN) contractor employees and subcontractor employees performing services under this task order who are traveling into the USSOUTHCOM AOR follow the requirements identified in the Electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E.

Contractor personnel shall return all U.S. Government issued identification, to include the Common Access Card, to appropriate U.S. Government authorities within 5 days of the end of their travel or contractual duties.

1.6.13.2.1 Travel Training Requirements. All U.S. citizens or residents, and TCN contractor personnel must comply with the training requirements listed in the FCG. Verification of the training will be made available to the KO or COR upon request. Additionally, they must receive personal security training that includes at a minimum:

Safety and security issues facing employees within the USSOUTHCOM AOR.

Identifies safety and security contingency planning activities.

Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.13.2.2 The Contractor shall be responsible for maintaining and obtaining appropriate documentation, status, and training for travel overseas i.e., identification, passports, visas. The Contractor shall coordinate travel with the COR and shall make the necessary travel arrangements for Contractor personnel. USSOUTHCOM will provide Contractor personnel with documentation indicating the Contractor’s travel is on behalf of the Command. Country Clearances shall be obtained by the Contractor with the assistance of USSOUTHCOM in accordance with the Foreign Clearance Guide and USSOUTHCOM procedures.

1.6.14 Other Direct Costs (ODC) This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues. The Contractor must obtain the Contracting Officer (KO) approval prior to incur on ODC expenses.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this task order. All documents and materials, to include the source codes of any software, produced under this task order shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Non-Disclosure Requirements: Performance under this task order may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/dodimagery/commercialuse.html). The Contractor shall not cite any information (e.g., task order information, pictures, locations, etc.) obtained through this task order on any marketing tools to include its company website.

1.6.16.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the task order. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this task order.

1.6.16.2 Advertisement and Social Media. The contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the task order period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this task order may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: N/A

1.6.19 Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Awareness Training: The Contractor will coordinate with the supporting DoD Agency AT Officer through the KO or COR, for AOR specific AT awareness training for U.S. based contractor employees and associated subcontractor employees.

This training will be updated as required by the supporting installation AT policies. Verification of the training will be made available to the KO or COR upon request within 30 calendar days after task order start date or effective date of incorporation of this requirement into the task order, whichever applies, or 30 calendar days after employment of new personnel. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the Contracting Officer Representative (COR) (or to the KO, if a COR is not assigned) within 10 calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://Jkodirect.jten.mil. Contractor personnel must complete refresher training every 12 months except AOR specific AT Level I training which shall be completed as required by local AT policies. If training cannot be conducted on the website the Contractor shall coordinate with USSOUTHCOM-CMA-HAP representative for assistance.

1.6.19.2 OPSEC Awareness: If the contractor, or a sub-contractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this task order. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this task order. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the task order will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA)/Information Technology (IT) Training: N/A

1.6.21.4 Foreign (OCONUS) Requirements: N/A

1.6.19.5 Threat Awareness Reporting Program (TARP Training) (As determined by AT/OPSEC Review): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.

1.6.19.6 iWATCH Training (As determined by AT/OPSEC Review): The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.19.7 OPSEC Training (As determined by AT/OPSEC Review): All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N-LB”.

Training must have been completed within the last 12 months and maintained yearly thereafter.

If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

1.6.20 Overseas Training Requirements:

1.6.20.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling (As determined by AT/OPSEC Review): Upon award of the contract, or within 30 days of employment of new personnel performing services under this contract, the Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO, for AOR specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. This training will be updated as required by the supporting installation AT policies. Verification of the training will be made available to the COR or KO upon request.

1.6.20.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at http://jko.jten.mil. Completed training meets the requirement for three (3) years.

Verification of the training will be made available to the KO or COR upon request.

1.6.21 Foreign (OCONUS) Requirements (As determined by AT/OPSEC Review): All U.S.

citizen or resident, and TCN contractor personnel must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.21.1 Theater and Country Clearance Requirements (As determined by AT/OPSEC Review):

Contractor shall ensure all U.S. citizen or U.S. resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E. Contractor personnel shall return all U.S. Government issued identification, to include the Common Access Card, to appropriate U.S.

Government authorities within 5 days of the end of their travel or contractual duties.

1.6.21.2 Vetting (As determined by AT/OPSEC Review): The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation (As determined by AT/OPSEC Review): Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.21.4 Partner Nation Installation Access with No DOD Facility (As determined by AT/OPSEC Review): Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples The Contractor shall collect a DNA record for all U.S. citizen contractor and sub-contractor personnel traveling to the USSOUTHCOM AOR and shall have arrangements for storage of the DNA referenced specimen through a private facility or arrange for the storage of the specimen by contacting the Armed Forces Repository of Specimen Samples for the Identification of Remains (AFRSSIR) at http://www.afmes.mil/index.cfm?pageid=afdil.afrssir.overview or phone: (302) 346-8800. In addition, U.S. citizen contractor and sub-contractor personnel shall comply with the requirements of DoDI 3020.41, Enclosure 3, para 8.b., or its successor.

1.6.21.6 Medical Travel Requirements Contractor shall ensure that all Contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

All U.S. citizens or residents, and TCN contractor employees and sub-contractor employees traveling into the USSOUTHCOM AOR from outside the USSOUTHCOM AOR must meet the medical screening requirements established by the USSOUTHCOM Commander in the Medical Suitability Screening Regulation (SC Reg 40-501), as well as the requirements identified in FORCE HEALTH PROTECTION (FHP) GUIDANCE FOR DEPLOYMENT in the USSOUTHCOM AOR or their successors and follow immunization and health protection guidelines outlined therein. All immunizations must be obtained prior to traveling to the USSOUTHCOM AOR. U.S. citizen and TCN contractor and sub-contractor personnel traveling from a country outside of the USSOUTHCOM AOR must travel into the USSOUTHCOM AOR with a current copy of the Public Health Service Form 791, “International Certificate of Vaccination”. In addition, U.S. citizen and TCN contractor and sub-contractor personnel traveling to the USSOUTHCOM AOR are required to be beneficiaries of a medical evacuation plan and service through an insurance plan provided by their employer or paid for individually.

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): Upon award of this task order, or employment of new personnel, the Contractor will enter contractor employees and sub-contractor employees performing services under this task order into the SPOT database who meet one of the following conditions:

All U.S. citizen and resident, and third country national (TCN) personnel who travel into the USSOUTHCOM AOR for periods of performance anticipated to exceed 30 consecutive days.

TCN, host nation (HN), or local national (LN) personnel who reside with or work in the immediate vicinity of U.S. Armed Forces and/or DOD Civilian personnel for periods of performance anticipated to exceed 30 consecutive days.

Private security contractors and contingency contractor personnel authorized to carry weapons regardless of proximity to U.S. Armed Forces or DOD Civilian personnel and regardless of the length of the anticipated period of performance.

Contractor and sub-contractor personnel with a place of performance in the continental United States, including the USSOUTHCOM Headquarters and Joint Interagency Task Force-South (JIATF-S) Headquarters, that may, within the terms of the task order, deploy to the USSOUTHCOM AOR for periods anticipated to exceed 30 consecutive days.

1.6.22.1 The COR or KO will approve all employees in the SPOT database and a Letter of Authorization (LOA) is generated to the Contractor on each employee. The signed LOA is required prior to travel to, from, or within the USSOUTHCOM AOR. The LOA will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this task order. The LOA will be regenerated by the Contractor upon expiration of the LOA. Changes to the status of individual personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, wounded, ect.) shall be annotated within the SPOT database in accordance with the timeliness established in the SPOT business rules. Information and standards for the SPOT system is posted on the U.S. Government Foreign Clearance Guide website at https://www.fcg.pentagon.mil/fcg.cfm for the country of employment. Access to SPOT is https://spot.dmdc.mil.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Area of Responsibility (AOR). The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2 Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing. A supplier or vendor awarded a task order to provide specific supplies or service to the government. The term used in this task order refers to the prime.

2.1.3 Contracting Officer (KO). A person with the authority to enter into, administer, and/or terminate task orders and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the task order. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the task order, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the task order.

2.1.5 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Government. This term when used represents the Unite States Government unless otherwise stated.

2.1.8 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a task order by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 Local National (LN). For the purpose of this clause or provision, a local national (LN) is defined as any person who is performing services under a task order and is a resident of any country within the USSOUTHCOM AOR.

2.1.10 Performance Work…