W9124J20R00050002 Atch 8 IMCOM SBS Solicitation Questions and Responses, 10 Feb 20.pdf

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Support Base Services (SBS)
Solicitation number
W9124J20R0005
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This document provides questions and responses related to a solicitation for Support Base Services. The solicitation seeks to provide installation augmentation services for mobilization, deployment, redeployment, and demobilization activities across the continental U.S., Hawaii, Alaska and Puerto Rico. Services will minimize the use of mobilized reserve component units for non-inherently governmental functions. The performance work statement covers twelve task areas including facilities management, personnel services, information management, and logistics support. An incumbent contractor currently provides these services. Proposals are due by February 26, 2020 and must be submitted electronically through the DoD SAFE system. The opportunity is set aside for small disadvantaged veteran-owned businesses. Evaluation will consider past performance, technical approach, staffing and surge capabilities. Questions clarify requirements for security clearances, financials, personnel qualifications and other contractual terms.

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Text version

Question

No.

Solicitation

Page No

RFP Reference Question Government Response

1.

Page 28 of 104 W9124J20R0005

4.1.2.4. Secret

Facility Clearance

4.1.1. Executive

Summary

Does the contractor need to presently have a SFC to bid on this solicitation or can the contractor obtain one after submission? Will the Government sponsor it?

Subquestion (SQ) 1: In accordance with added language at paragraph,

4.1.2.4.1. of the Performance Work

Statement (PWS), Offerors may propose without an Facility

Clearance (FCL), but will need to obtain an FCL post-award in order to be found compliant for Task

Orders which require an FCL.

SQ 2: Yes, the Government will sponsor the FCL if needed for subsequent task order award.

2. 94 4.1.7(d)(7) Financial

Responsibility

The Government States, “(7) Indicate if you are proposing as a stand-alone prime or JV.” Would the

Government please clarify what should be stated if the offeror is proposing as a prime with a subcontractor?

If you are proposing as a Prime offeror with a team of subcontractors, then please identify your teaming arrangement. A Joint

Venture is different than a traditional Prime-Sub arrangement.

3. Technical Exhibit B

Specific Relevant

Contract Reference

Sheet 23 Jan 20

Are offerors allowed to delete the instruction information on the first page of the attachment allowing us an additional page to present our relevant information?

Yes.

4. Page 92 Paragraph 3.2.4, Page format

Technical Exhibit B Specific Relevant

Contract Reference Sheet 23 Jan 20 attachment template is formatted in

10-point Times New Roman. RFP instructions state our proposal must be submitted in 12-point Times New

Roman, Arial or similar font. Are we allowed to keep the attachment at 10-point or must we increase the font size to 12-point?

Section L, Paragraph 3.2.4. has been updated to reflect that a minimum of 10-point font is acceptable within any document, other than any other specific caveats

(page numbers, company logos, etc.).

5. Page 94 Paragraph (b) Line of

Credit

The Prime Contractor shall fully demonstrate adequate financial resources that include either internally available working/operating capital with a $6M availability or a letter from a financial institute on their letterhead that shows a minimum of

$6M line of credit. To us this seems exorbitantly high. Most IDIQ’s of this magnitude did not require this high amount of capital to begin operating on a contract. Very few small companies will be able to secure this line of credit to be even eligible to bid this contract. Question: Will the

Government lower the line of credit required to no more than $2M?

Section L, Paragraph 4.1.7(b). has been updated to reflect a minimum of $3M in available Line of Credit.

6. Page 94 Paragraph (b) Line of

Credit

Question: If the line of credit amount is not reduced, will the Government

Please see response to Question 5.

allow letters from each teaming partner showing lines of credit that amount to $6M combined?

7. Page 94 Paragraph (b) Line of

Credit

Question: Will the Government accept a letter from a financial institution on the institution letterhead stating the

$6M line of credit will be available should the offeror be awarded the contract as proof of financial responsibility?

Please see response to Question 5.

Yes, this will be acceptable as proof of the line of credit availability.

8. p. 98, second paragraph

“An example of the format required is available as technical

Exhibit B.”

Is the offeror allowed to provide past performance references in a table format, as long as we include all of the information included in the

Technical Exhibit B?

No. Please follow the example provided in Technical Exhibit B for purposes of uniformity.

9. 74-75 2.4. Installation

Range Operations

Branch

For the scenario, is the requirement to conduct both day and night firing or daytime qualification only?

Yes, in the scenario, the requirement is to potentially conduct both day and night firing.

For future task orders, the requirement for day and night firing missions will be established in the task order or through subsequent changes based on mission needs for that task order performance.

10. 74-75 2.4. Installation

Range Operations

Branch

Regarding weapons qualifications in the scenario, please provide the types and quantity of ranges allocated for our training support efforts?

The ranges are typically multi-purpose and small arms type ranges.

Please reference Attachment 7, SBS

Workload Data Listing for a general understanding of the quantity of ranges. The specific quantity of ranges may vary depending on mission needs and is difficult to convey in an RFP.

11. 94 4.1.7 para (b) The government has requested that the contractor show evidence of working capital of $6M in availability or minimum $6M in line of credit within 15 days of RFP release.

Would the government consider reducing this to $3.5M? The line of credit was $3.5M in the DRFP and companies expecting this limit are now having to get this raised if they did not have it already with only two weeks’ notice. Also requiring a line of credit this large will severely limit competition of Small Businesses as this is a set aside for SDVOSB companies.

Please see response to Question 5.

12. 85 3.2.2 Page count for Vol II lists the subfactors 1A to 1C but does not account for the pages for Factor 1.

Does the government intend to have pages allocated for Factor 1 in Vol II?

There is not a separate requirement to provide any information in

“Factor 1”. Your answers for

Subfactors 1A-1C will comprise the information needed for Factor 1. If there are questions regarding “Table of Contents, Matrices, etc.”, please reference Section L, paragraphs

3.2.8. & 3.2.9.

13 99 2.4 This section refers to section 1D –

Experience, did the government intend 1C here?

There is no section 1D in the RFP.

Please ensure you are reading the actual/true RFP and not the Draft

RFP.

14 1 and 89 Page 1 Part 9 and

Page 89 Section 1.2

The government requests in section 9.

Sealed offer in original and 1 copies to be delivered to MICC – FSH and page 89 section 1.2 states that paper copies will not be accepted. Does the government want hard copies sent to

MICC – FSH?

In accordance with Section L, paragraph 1.2., all offers shall be submitted electronically via the

DOD SAFE website. No hard copies are required. We apologize for the confusion; we are limited in how we can officially convey the response date and time within our

Contract Writing System.

15 97 4.6.1 The government has limited the past performance citations to 5 max.

Would the government consider allowing more than 5 citations if we stay under the page count of 25?

In accordance with updated language for Section L, paragraph

4.6.1., Offerors are allowed to provide up to ten (10) past performance references. The Prime offeror may select the composition of its past performance references.

16 91 3.2.1 In Section L-1.2 states Offerors shall submit their offers electronically via the DOD SAFE file exchange website

(safe.apps.mil) and in Section L.3.2.1 they have given as - Offerors shall submit proposals through electronic means (via e-mail) only. Can the government clarify delivery?

Section L, paragraph 1.2. is the official guidance. Section L, paragraph 3.2.1. has be updated to reflect the guidance shown in

Section L, paragraph 1.2.

17 RFP

Attachment 3, pg 65

1.1.4 Are there any selected personnel in

Facilities and Billeting who require

Secret clearance? If so, how many?

No.

18 RFP

Attachment 3, pg 67

2.2.2.3. RFP language is unclear for; “Track, maintain and update service and work orders on facilities.” Is the facilities section contractor responsible to only administratively track, maintain, and update work orders, or is the contractor also responsible for the maintenance/repair actions within the facilities?

The contractor is only responsible to administratively track, maintain, and update work orders.

19 RFP Technical

Exhibit B

Items 2, 5, and 6 Items 2, 5, and 6 appear duplicative.

Please explain the entries the

Government expects to see in each of these items.

Please reference updated Technical

Exhibit B.

20 RFP Technical

Exhibit B

Item 7 Differentiation among Items 7, 8, 9, and 10 is unclear. What is required for

Item 7? Are Items 8, 9, and 10 subsets of Item 7?

Please reference updated Technical

Exhibit B.

21 RFP Technical

Exhibit B

Items 8, 9, and 10 There is no place to indicate the

Government POC’s name on items 8, 9, and 10. Does the USG require the

Government POC’s name?

Please reference updated Technical

Exhibit B.

22 65 Paragraph 1.1.5 and

Paragraph 2.2.10.2

Question: Will the delivery of Class

V Ammunition take place at three base or four base camps?

Three.

23 72 Paragraph 2.2.6 and

Paragraph 2.2.6.10

Question: Paragraph 2.2.6, Logistics

Section identifies support across four areas (operations, warehouse, weapons and sensitive item storage and arms). However, recommend that a movement area be added as another area because of the ammunition distribution services requirement. This will be allow the contractor to define the requirements of the ammunition distribution services.

Acknowledge the comment, but the current process does not facilitate the utilization of a movement area.

24. Page 97 Instructions to

Offerors Paragraph

4.6.1 Past

Performance

Submission

Please confirm each teaming partner can submit up to two relevant contracts and the prime can submit up to three, exceeding five past performance references if more than one teaming partner is selected by the prime offeror.

See response to Question 15

25. 11 of Atch 7 Atch 7 Personnel

Section workload data

The Mob Team spent 563,083 man hours to do tracker updates. The total man hours for the entire personnel section is approximately 2 million man hours. That is multiples more than the incumbent 383 FTE workforce stated in the RFP. The

“total time spent in hours” column appears unreasonably high for the personnel section work load data, even when surge periods are considered.

Should offerors prepare a response that supports the almost 2 million man hours for the personnel section in accordance with Atch 7 workload data that starts on page 11?

The tasks and related hours in

Attachment 7, SBS Workload Data

Listing are for informational purposes dealing with the frequency of the tasks only. The Government agrees that the last column is confusing and it has been deleted.

Please see the updated Attachment

7. Offerors are instructed to propose in accordance with the information presented in Section L.

26. 11 of Atch 7 Atch 7 Personnel

Section workload data

The Mob Team spent 563,083 man hours a year just to do tracker updates.

The summation of total man hours per year for the personnel section is approximately 2 million man hours.

Is each task in the personnel section mutually exclusive and not perform concurrently with another task?

Please see the updated Attachment

7, SBS Workload Data Listing.

Some tasks are mutually exclusive and some are performed concurrently.

27 16 of Atch 7 Atch 7 Information

Management workload data

The Information Management section spent 213,750 hours to perform “IT

Equipment General Trouble

Shooting”. The “total time spent in hours” column appears unreasonably high for the Information Management workload data, even when surge periods are considered.

The tasks and related hours in

Attachment 7, SBS Workload Data

Listing are for informational purposes dealing with the frequency of the tasks only. The Government agrees that the last column is confusing and it has been deleted.

Please see the updated Attachment

7. Offerors are instructed to

Is this total time spent in hours for a single year or multiple years?

propose in accordance with the information presented in Section L.

28 16 of Atch 7 Atch 7 Information spent 213,750 hours to perform “IT

Equipment General Trouble

Shooting”.

Is each task in the Information

Management section mutually exclusive and not perform concurrently with another task?

Please see the updated Attachment

7, SBS Workload Data Listing.

Some tasks are mutually exclusive and some are performed concurrently.

29 17 of Atch 7

Atch 7 Information includes 159,213.6 hours to perform

“Training”.

Does this task include only instructor time or the time any contractor employee provides and/or receives training?

See updated Attachment 7, SBS

Workload Data Listing. The information was erroneously conveyed. The overall number should be viewed as “minutes” not hours. The training pertains to any training a contractor employee receives.

30 16 of Atch 7

Atch 7 Information spent approximately 500,000 hours in the fiscal year. This appears unreasonable high and contradicts the incumbent 383 FTE workforce stated in the RFP, even when surge periods are considered.

Should offerors prepare a response that supports the approximate half million man hours for the Information

Management section in accordance with Atch 7 workload data that starts on page 16?

The tasks and related hours in

Attachment 7, SBS Workload Data

Listing are for informational purposes dealing with the frequency of the tasks only. The Government agrees that the last column is confusing and it has been deleted.

Please see the updated Attachment

7. Offerors are instructed to propose in accordance with the information presented in Section L.

31 30 4.2 Transition Please confirm the Government is not looking for a transition plan as part of the proposal submission or if this is in reference to the phase-in plan as part of the sample task order approach.

Transition is not applicable to an

IDIQ. If the Government does require a transition plan for the IDIQ as part of the proposal submission, please advise in which volume this plan should be submitted.

Paragraph 4.2. of the PWS pertains to a transition plan for a Task Order.

This section is not an instruction to an Offeror as it is not part of

Section L.

32 91 3.2.1 Please confirm submissions are not to be sent via email and must be submitted via the DoD SAFE file transfer.

Proposal submissions will be submitted in accordance with

Section L, paragraph 1.2.

33 91, 97-98 3.2.2, 4.6.2.3 According to section 3.2.2, the page limit for past performance is 25 pages.

Please confirm this page restriction is for the Specific Relevant Contracts

Format (4.6.2.3.e) and the Table of

Contents, Summary Page, Consent

Letters, and Organizational Change

History are not page restricted.

Section L, paragraph 3.2.2. has been updated. The new page limit is 30 pages. The page limit applies to the information contained in the

Specific Relevant Contracts Format and does not apply to the TOC, Summary, Consent letters, etc.

34 97 4.6.1 The solicitation limits the number of past performance references to five.

However, if proposing with teammates, the solicitation permits up to 3 from the prime and 2 from each teammate. If the prime has more than one teammate, this would amount to more than 5 references. Will the

Government consider removing the 5-reference limit and retain the requirement for up to 3 for the prime and up to 2 from each teammate? This will ensure a fair evaluation of the entire “team.” And given that primes will have different numbers of teammates, will the Government consider changing the past performance page count from 25 pages at the volume level to a page count restriction for each Specific

Relevant Contracts Format (TE B) submitted? For example, each TE B

Specific Relevant Contracts Format must be no more than 5 pages.

See response to Question 15 and 33.

35 97, 103 4.6.2.1, 3.1.1 The solicitation requires that relevant past performance reference must not go back more than 3 years. To ensure a fair competition given that many non-incumbent offerors may have highly relevant references that were performed more than 3 years ago, will the Government consider changing this performance window to 5 years?

Five years is a commonly used relevancy window on similar procurements to SBS and the

Government has used a 10-year window for references in Subfactor

1C - Expertise.

Section L, paragraph 4.6.2.1., and

Section M, paragraph 3.1.1. have been updated. Past performance relevancy period has been increased from three (3) years to five (5) years.

36 92 3.2.7 Can the offeror assume the proposal can be submitted in either Microsoft

Word or PDF?

See Section L, paragraph 3.2.7. for proposal submission requirements.

37 93 4.1.6 Please confirm that the offeror may submit either a TA or LOI for each subcontractor, but both is not required.

In accordance with Section L, paragraph 4.1.6., both a TA AND a

LOI per subcontractor is not required. Per Section L, each subcontractor shall have submitted either a TA or a LOI.

38 95 4.2.2 Please confirm the list of teaming partners is not page counted.

Confirmed. Please see the updated

Section L, paragraph 4.2.2.

39 66 of 104

Attachment 3, Section

2.2.1, Paragraph

2.2.1.2

Paragraph 2.2.1.2 states the contractor shall manage and maintain non-tactical vehicle (NTV) fleet and provide service in support of mobilization, deployment, SQ 1: Yes, it is the Government’s intent to have contractor(s) under the SBS contract maintaining and repairing tactical vehicles.

redeployment, and demobilization operations.

However, Section L.4.5, paragraph (a) states the equipment is similar to the type and complexity of those contained in this requirement, Section

J, Attachment 6, for deploying and resetting units.

These statements provide some confusion as to which type of vehicles the Government is referring to when asking for expertise.

Is it the Government’s intent to have contractors under the SBS contract maintaining and repairing tactical vehicles?

Will the Government please verify which types of vehicles they require the Offeror to provide expertise in response to Section L.4.5?

SQ 2: In accordance with Section

L, paragraph 4.5., the Government requires the Offeror to provide expertise in maintaining and repairing tactical vehicles.

Equipment is similar to the type and complexity of those contained in this requirement, Section J, Attachment 6, for deploying and resetting units.

Section J, Attachment 3, Paragraph

2.2.1.2. identifies tasks solely associated with the Sample SBS

Scenario.

40 66 of 104 Attachment 7

In the Workload Data Table there is no mention of tactical vehicles only

GSA vehicles which would qualify as

NTVs.

If NTV are not the type of equipment the Government was expecting experience/expertise in response to

Section L.4.5, will the Government consider it as an acceptable alternative?

No. The Government will be evaluating the offeror’s expertise as stated in Section L & M.

41 94 of 104 Section L.4.1.9 The Government has requested a

Continuation of Essential Services

Plan.

Does the Government have a template for this document or is the Offeror’s format acceptable?

Section L, paragraph 4.1.9. has been updated. The Government has re-evaluated its position on this clause and has decided to remove the requirement to provide this plan as part of the MA ID/IQ proposal submission. The clause will remain in Section I and will be implemented at the Task Order level as appropriate. Offerors may be required to provide a plan at the

Task Order level, as required.

42 95 of 104 Section L.4.3.1.2 The Paragraph states the approach shall include a complete narrative on the anticipated effects of the surge on each Branch/Section identified in

Attachment 3, Paragraph 2.0.

There are no Branches/Sections described in Attachment 3, paragraph

Branches/Sections are identified in

Attachment 3, Sample Task Order

Scenario, paragraph 2.1.

2.0. Will the Government please

clarify?

43 89 of 100 Section L.1.2 We submitted an email stating our intention to propose.

When should we expect to receive the password necessary for uploading our proposal through the DOD SAFE site?

Please see section L, paragraph 1.2.

Passwords will be provided NLT

4:00pm, 18 February 2020.

44 SOL File

Exhibit A

SOL File

Exhibit B

W9124J20R0005

Technical Exhibit A

W9124J20R0005

Technical Exhibit B

To preserve Govt’s original formatting, please confirm these two files were intended to be MSWord® docx file extensions.

Yes; confirmed.

4.2 Transition. “…the

transition plan submitted as part of the proposal….”

Can Govt clarify that this transition plan reference pertains to TO-level proposals and their transition plans and that Offerors are not required to submit a transition plan as part of their SOL response at the base contract level?

See response to Question 31.

Page 66 of 104 2.2.1.3

Please clarify conflict between first sentence implying 18hrs requirement and last sentence implying 24hr requirement (“At no time will desk be unmanned.”)

It is an 18 hour requirement. At no time will the desk be unmanned during the 18 hour window.

Page 66 of 104 2.0

Please clarify if the 4,457 personnel are all above and beyond the standard monthly throughput. Please clarify that the 4,457 personnel are only mobilizing/demobilizing for training and not deploying/redeploying from an active AO?

4,457 is the monthly throughput for the transition month.

They are deploying/redeploying to an active theatre of operations.

Page 76 of 104 3.3.2

Can Govt clarify the statement “No additional days/time are available to execute mobilization requirements at

MFGI/Installation X,” as it implies there is no practicable solution to additional unplanned surge support at this installation X?

The contractor will be expected to process both planned and unplanned mobilization requirements and meet the fixed deadline. The fixed deadline is non-negotiable. The

Contractor will need to provide a staffing solution which provides the surge throughput while meeting the deadline.

SOL File

Exhibit B

W9124J20R0005

Technical Exhibit B

a) There is a set of 10 questions, followed by another similarly-worded set of 13 questions. Can the Government please confirm that we only need to specifically respond to numbers 1-13 using the guidance set forth in the first set of

1-10.

b) As Technical Exhibit B is cited as a “template,” is the Offeror permitted to alter the template/format as long as the required elements are addressed?

Please see revised Technical Exhibit

B.

Uniformity is vital; please keep to the format provided.

Page 92 of 104 3.2.4

Will the Government please confirm the desired font minimum for tables and graphics?

Section L, paragraph 3.2.4. has been updated. Minimum font has been reduced to 10 point. This applies to tables and graphics.

51 Page 97 Para 4.6.1 Past

Performance

References

Para 4.6.1 states no more than five references, and with partners, up to three for the prime and up to two for each partner. With more than one partner (e.g. 3+2+2), an offeror would exceed the five-reference limit. Will the Gov’t please clarify the up-to prime, partner and total number of references allowed?

See response to Question 15

52 Page 11 Para 2.5.1 Personnel

Qualifications and

Key Personnel

The statement in Para 2.5.1 that both the PM and QC Manager must have

5-years of expertise implies they be identified now. Does the Gov’t desire or expect key personnel resumes within Volume II or will the key personnel be vetted during the

TORFP evaluations?

There is no requirement to provide resumes within sections L or M.

The experience level stipulation applies to set the expectation for personnel who are performing under a task order.

53 Page 67 – 68 2.2.2.5 – 2.2.2.8

Facilities Section

Will the custodial requirement include all 300 facilities?

No. It is estimated to be about 100 facilities.

54 Page 70 2.2.4.7 Information

Management Section

Will the contractor be required to have all the stated certifications prior to starting performance?

Yes. Section C, PWS Paragraph

2.5.2 has been updated to reflect this requirement.

55 Page 71 2.2.5.4 Operations, Readiness and

Training Section

What level of security monitoring will be required? Does this require specialized training?

Access Control Points will be required. These points will be unarmed. No specialized training is required.

56 Page 73 2.3.2 Installation

DHR/AG Section

Will the ID Cards (DEERS RAPID) clerks be required to process TA 180 cards?

Occasionally, yes. This may occur infrequently.

57 94 4.1.7 (b) If the

Offeror intends to rely on internally available working/operating capital, evidence of

$6M in availability shall be submitted

For a Joint Venture, will it suffice for each Joint Venture member to have the line of credit, or will the Joint

Venture itself have to have the line of credit? Is the $6M line of credit required for each company or can the total for the JV members be $6M (i.e., 2 JV members $3M each, 3 JV members $2M each, etc.)

Please see response to Question 5.

The prime offeror must possess the

LOC, be it a traditional corporation or a JV.

58 96 4.6 Contracts > $700,000 per past performance. Is the $700,000 to be the awarded value/ceiling on the contract or is it the total funded amount on the contract?

Section L, paragraph 4.6.(a) has been updated. The $700,000 is the awarded value/ceiling.

59 Draft RFP Were questions submitted against the

Draft RFP? Was a Q&A ever released resulting from the draft

RFP? If so, please issue a Q&A mod.

Questions were received and they were for informational purposes only. It is not the Government’s intent to publically provide the responses to the Draft RFP.

60 91 Section L Part 3 Schedule B – Is there a requirement to submit a completed Schedule B?

Also, in 3. Proposal Preparation

Offerors will not be able to complete Section B because the

Government is not requiring any

Instructions, there is no requirement for a Price Volume. Please clarify the cost/price requirements, if any.

cost/pricing data, as discussed in

Section L, paragraph 2.1. and

Section M, paragraph 1.1.

61 2 B2. This is a Multiple

Award Indefinite-

Delivery/Indefinite

Quantity (ID/IQ) contract utilizing

Firm-Fixed-Priced

(FFP), Cost

Reimbursable, and

Cost-Plus-Fixed-Fee

(CPFF) type Task

Orders in accordance with Federal

Acquisition

Regulation (FAR)

Part 16.

How many awards does the

Government anticipate?

IAW Section M.1.1: Award will be made to all responsible offerors whose proposal is technically acceptable, has acceptable past performance, conforms to all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements.

62 98 52.237-1 SITE VISIT

(APR 1984)

Will the Government be hosting a Site

Visit for the Sample Task Order?

A site visit is contemplated after the award of the MA-IDIQ. This may include both a site visit for the first live task order and/or the post-award kick-off meeting.

63 Industry Day –

MATOC

Will this competition involve an industry day to brief potential offerors on how the future MATOC will function?

No. This topic will be covered at the post-award kick-off meeting.

64 89 2.3. It is the

Government’s intention to award without discussions.

Offerors are encouraged to present their best technical capability proposal in their initial proposal submission. However, IAW FAR 15.306, should discussions become necessary, the

Government reserves the right to hold them.

If this occurs, a competitive range will be established and Offerors notified.

Can the government please explain how a competitive range will be established, considering a price/cost will not be considered?

Per Section L.2.3, the Government does not intend to conduct a competitive range. However, should one become necessary, it will be conducted in accordance with FAR 15.306(c).

65 98 52.215-20

REQUIREMENTS

FOR COST OR

PRICING DATA OR

INFORMATION

OTHER THAN

CERTIFIED COST

OR PRICING DATA

(OCT 2010) and

What will the evaluation criteria be for task orders? Will it be Best Value or Lowest Price Technically

Acceptable?

This shall be determined on a case-by-case basis and will be specific to the needs of each task order.

Page 101/104 M-I.

EVALUATION

FACTORS FOR

AWARD -

“Price/cost WILL

NOT be part of the evaluation basis for award.

66 What is the time period a contractor will be given to stand up operations for task orders?

Please see PWS paragraph 4.2.

67 28 4.1.2.4. Secret

Facility Clearance

Do all task orders require a Secret

Facility Clearance?

No.

68 97 4.6 Volume III – Past

Performance – “4.6.1

Offerors shall submit no more than five past performance references. If proposing with teaming partners, then past performance information shall be submitted on up to three relevant contracts for the prime, and up to two relevant contracts for each team member.

The prime offeror has the discretion to choose which teaming partners it wishes to have evaluated for past performance references.”

This requirement has changed from the draft RFP. Which significantly imposes negative impacts on small business capture planning who were preparing for past performance submissions based on the draft RFP.

Would the government consider removing the five (5) past performance reference team maximum? Keeping each teaming partner limited to two (2) past performance reference submissions as reflected in the Draft RFP requirements?

Please see response to Question 15.

69 27 3.12.1. “The

Contractor shall plan, integrate, install, operate, and maintain multi-functioning/multi-use information processing systems, peripherals, and associated devices for workstations, requiring Local Area

Networks (LAN)

Connectivity and domain access.”

Within a surge scenario, does the number of devices change?

Yes.

70 92 3.2.4 Page Format.

Text shall be a minimum font size of

12.

Technical Exhibit A provides a template used in 10-point font. Can the past performance contract

Please see response to Question 4.

reference sheet be completed in 10-point font?

71 89 Submissions via mail

(paper copies), hand delivered, or fax will not be accepted.

Offerors shall submit their offers electronically via the

DOD SAFE file exchange website

(safe.apps.mil).

Does the DOD SAFE file exchange website have a way for industry to verify that proposal submissions were received?

When uploading your proposal submission on the DOD SAFE website, you have the option of checking a box which will notify you (via e-mail) when the proposals are accessed by the Government.

You can also contact the Contract

Specialist to verify proposal receipt.

72 89 Submissions via mail

(paper copies), hand delivered, or fax will not be accepted.

Offerors shall submit their offers electronically via the

DOD SAFE file exchange website

(safe.apps.mil).

Is there a help desk or Point of

Contact other than the Contracting

Staff if we have problems with the

DOD SAFE file exchange website?

Please reference the DOD SAFE website for technical support questions. The Government also highly encourages/recommends

Offerors to additionally e-mail the

Contract Specialist to keep the

Government aware of any issues the

Offerors might be experiencing with the DOD SAFE website.

73 1 9. Due Date & Time Respectfully requests one-week extension to effectively incorporate the government’s answers to our questions within our proposal response.

RFP, Item 9 has been updated.

Proposals are now due by 2:00 pm

(Central), Wednesday, 26 Feb 20.

No further extensions are being considered at this time.

74 102 2.2.2 (c) The

Offeror's approach demonstrates a comprehensive plan to monitoring and tracking continual training requirements, including certification/licensing, such as HAZMAT.

Is the government requesting that industry provides/states certification and licensing requirements for all personnel covering all Task Areas to demonstrate understanding? If so, this is would be a vast request given the amount of labor categories covering the MA/IDIQ task areas?

No. IAW Section M.2.2.2, the

Offeror shall demonstrate a comprehensive plan for monitoring and tracking continual training requirements (i.e.

HAZMAT).

75 95 4.4. Subfactor 1B

Staffing and Training

Approach: This subfactor is applicable to the entire PWS. The

Offeror shall outline its approach for the entire SBS Multiple

Award Indefinite

Delivery / Indefinite

Quantity (MA ID/IQ) contract under this subfactor. The proposal shall contain

Does the government intend to have the Staffing and Training Approach based off the entire SBS Multiple

Award Indefinite Delivery / Indefinite

Quantity (MA ID/IQ) or should it be based off the Sample Task Order

Scenario like the Management

Approach?

As stated in Section L, paragraph

4.4., Subfactor 1B, Staffing and

Training Approach, encompasses the entire MA ID/IQ PWS.

narrative and supporting material

(e.g., matrices, charts, other graphics, etc.) determined necessary for the

Government to fully understand the

Offeror’s approach.

76 75 3.2.1. Throughput How will the current MOB load of

3,634 pax and 676 DEMOB pax arrive at MFGI X?

Air travel.

77 75 3.2.1. Throughput When the surge units begin to arrive, will the current 3,634 MOB pax be in

RSOI, PMT, or awaiting departure to the mission location?

The MOB/DEMOB process is very fluid. Personnel will be in varying stages.

78 75 3.2.1. Throughput When the surge units begin to arrive, how far into the 14 day Requirements

Based Demobilization Process will the current 676 DEMOB pax be?

Personnel will be in varying stages of the process.

79 65 1.1.2.1. Of the 2,900 to 6,400 monthly throughput, what is the ratio of MOB throughput to DEMOB throughput?

Historically, MOB is higher than

DEMOB. However, the ratio varies drastically month to month.

DEMOB can vary as much as 25% to 90% of MOB.

80 66 2.0. Part I - Sample

Scenario

Will the incumbent contractor process the 4,457 pax workload at MFGI X?

The amount of processing between the incumbent and the new contractor will vary from day to day as the new contractor stands up a workforce and the incumbent stands down a workforce.

81 66 2.2.1.3 How many days per week are we expected to perform liaison functions at the airport?

7 days per week.

82 67 2.2.2.4 What portion of the 300 facilities is located in the base camp areas?

The 300 facility count is an average, and the actual count fluctuates around 300 due to temporary structures regularly increasing or decreasing. The current total is 338 facilities. There are 42 facilities on main post and 296 facilities spread across the base camps.

83 67 2.2.2.4 How many of the 300 facilities are tents/temporary structures?

There are 131 temporary structures.

84 68 2.2.3.7 How many days per week are mailroom operation services provided?

5 days per week

85 68 2.2.3.7 The task says, “Receive, process and deliver general and accountable mail.

Mail will be picked and delivered to various locations: MFGI/Installation

X, Operational Readiness

Mobilization Training Center, and

As the situation dictates.

Contractors will be expected to pick up the mail from various locations and will then the mail may go to a central mail room before it goes to the post office.

operational base camps in training areas.”

Is the contractor also responsible for picking up mail from the various locations and delivering them to the post office?

86 72 2.2.6.5 How many hours per day will the forklifts be operated at the base camps?

Mission dependent; 1-4 hours.

87 74 2.3.3 The task states, “Personnel performing this duty are required to pass the DD Form 214 Certification

Training Course (40 hours training).”

What agency sponsors this training?

This training is provided by the

Government at the local level and is not available by any other means. If determined Contractor personnel require this training, it will be provided by the Government.

88 74 2.3.3 The task states, “Personnel performing this duty are required to pass the DD Form 214 Certification

Training Course (40 hours training).”

On which website can the training be accessed?

See response to Question 87.

89 65 1.1.5 What is the housing capacity for each of the two (2) basecamps that operate

24 hours/day, 365 days/year?

3300 & 1100

90 65 1.1.5 What is the housing capacity for each of the two (2) basecamps that operate

5 days per week?

1800 & 300

91 72 2.2.6.7 Are linen services provided for MOB pax during PMT, while lodged at the base camps?

No, unless the unit in PMT coordinates and requests it.

92 11 of 104 2.5.1, Personnel

Qualifications and

Key Personnel. While the PM and the QC

Manager qualifications are identified in this paragraph, PM and

QC Manager performance requirements are not identified within the solicitation.

Q1. Will the Government please clarify what the role is for the PM and

Quality Control Manager (QCM) on the MA IDIQ contract?

Q2. Is the Government requiring that all MA IDIQ seat holders have a PM and QCM assigned to the MA IDIQ contract, or are the PM and QCM requirements only applicable/as needed at the task order level depending on task order Key

Personnel requirements?

The PM & QCM identified for each task order may exercise general managerial oversight of the task order. The roles may be specified at the task order level.

93 60 of 104

90-91 of 104

L-1 – Proposal

Preparation

Instructions; 2.

General Instructions,

2.11. Continuation of

Essential Contractor

Services. Offerors shall provide with its offer a written plan describing how it will

The DFARS clause 252.237-7023 (b) shown on page 60 of 104 states The

Government has identified all or a portion of the contractor services performed under this contract as essential contractor services in support of mission-essential functions.

These services will be identified at the individual task order level.

See response to Question 41.

continue to perform the essential contractor services listed in the

Performance Work

Statement (all tasks are considered essential) during periods of crisis.

Q1. Given the DFARS clause, it seems more appropriate to include a plan for Continuation of Essential

Contractor Services at the Task Order level. Request the government remove this requirement at the IDIQ level.

Q2. If a written Continuation of

Essential Contractor Services plan is required in Volume I – General, will the Government please confirm that all tasks referenced in General

Instructions, 2.11 are the same as the

12 Task Areas shown in the PWS?

94 93 of 104 L-1 – Proposal

Preparation

Instructions; 4.1.

Volume I – General, 4.1.4.

Q. Will the Government please confirm that the Key Personnel referenced in this paragraph are the key company personnel authorized to negotiate for and obligate the company rather than the Key

Personnel discussed in RFP Section

2.5.1, Personnel Qualifications and

Key Personnel?

Confirmed. The Key Personnel referenced in Section L, paragraph

4.1.4. are key personnel with the

Offeror’s organization who fit the criteria identified in that paragraph.

The Key Personnel identified in

PWS paragraph 2.5.1. are not included in this group.

95 95 of 104 L-1 – Proposal

Preparation

Instructions; 4.2.

Volume II –

Technical Capability

Volume; 4.3.

Subfactor 1A, 4.3.1.1.

Q1. Will the Government please confirm that the phase-in approach/plan for the sample task order scenario is intended to describe, in part, the transition approach of the incumbent’s 383 employees?

Q2. Will the Government please clarify if it is their intent that Offerors break out the number of employees and labor classifications for the 383 incumbent/baseline employees by

Center/Section/Branch shown in

Attachment 3 Sample TO Scenario, Section 2.2 (Operations Center;

Facilities Section; Personnel Section;

Information Management Section;

Operations, Readiness and Training

Section; Logistics Section), 2.3

(Installation DHR/AG Section) and

2.4 (Installation Range Operations

Branch)?

Q3. Will the Government please clarify the intent behind identifying team member assignments?

Q1: In accordance with Section L, paragraph 4.3.1.1., the Offeror shall provide a phase-in plan for the scenario that conveys a reasonable approach for assumption of full responsibility at the end of the phase-in period.

Q2: Please reference Section

L.4.3.1.1(a) – (f). The Government will not be dictating how the contractor forms its teams.

Q3: Section L, Subfactor 1A, paragraph 4.3.1.1(b). pertains to how the Prime/Sub relationship is implemented. Please identify the assignments of your team members.

96 95 of 104 L-1 – Proposal

Preparation

Instructions; 4.2.

Volume II –

Technical Capability

Volume; 4.3.

Subfactor 1A, 4.3.1.2.

Q1. If the Government is not requiring Offerors to break out the number of employees and labor classifications for the 383 incumbent/baseline employees by

Center/Section/Branch, will the

Government please confirm Offerors are only required to address the anticipated effects of the surge on each Center/Section/Branch through a

Q1: The Government will not be dictating how the offeror structures its staffing approach. The staffing approach proposed will be evaluated in accordance with

Section M.

Q2: The Government will not dictate how the offeror should craft its response to this scenario. Please description of what work elements/functions would increase/be impacted?

Q2. According to Attachment 3

Sample TO Scenario, 3.3.7, additional contractor personnel are needed in the following work areas with a minimum

50% additional workforce capability by surge Day 14 and with 100% additional workforce capability within

Day 30 of the surge, will the

Government please clarify what it means by 50%/100% additional workforce capability? Specifically, assuming the Government does want the incumbent/baseline 383 employees broken out by

Center/Section/Branch, does this mean that the 50%/100% is an increase per Center/Section/Branch?

For example, assuming the Operations

Center is staffed with 10 employees of the 383 incumbent/baseline employees, does this mean that by day

14 the Government’s requirement for workforce capability is now 15 employees (50% increase, Attachment

3 Sample TO Scenario 3.3.7.) and then by day 30 the workforce capability is now 20 employees

(100% increase, Attachment 3 Sample

TO Scenario 3.3.7.)?

Q3. According to Attachment 5 SBS

Sample Task Order Scenario – Surge

Throughput Listing, day 10 shows the surge reaches capacity of 4,236 personnel and begins to decrease on day 20. According to Attachment 3

Sample TO Scenario, 3.3.6, overtime is authorized for use during surge;

however, the use of overtime will be exceeded within 14 days after the initial surge units’ arrival, with mobilization load peaking within 30 days in accordance with unit arrival dates to MFGI/Installation X.

Additionally, according to Attachment

3 Sample TO Scenario, 3.3.7, additional contractor personnel are needed in the work areas with a minimum 50% additional workforce capability by surge Day 14 and with

100% additional workforce capability within Day 30. Will the Government please clarify what appears to be a conflict of surge workload timing?

review the data provided in the RFP and the attachments.

Q3: The Government disagrees that there is a conflict.

97 L-1 – Proposal

Preparation

Instructions;

Volume; 4.4.

Subfactor 1B, (b).

Q1. In the Draft RFP (SBS-Sample

Task Order Scenario – Attachment 1;

1.0, b) Location) it was stated that the local MFGI community has a large number of retirees, but it will be challenging to find a sufficient number of qualified weapons repair personnel. However, in the final RFP

Attachment 3 Sample TO Scenario,

1.1.2. Location, it states the local

MFGI community has a large number of retirees, but it will be challenging to find a sufficient number of qualified commercial drivers with

HAZMAT endorsement and trained ammunition handlers. Will the

Government please confirm Offerors are to address the ability to hire and retain qualified Weapons Repair

Personnel and Mechanical Technical

Inspectors versus Commercial Drivers with HAZMAT endorsement and

Ammunition Handlers?

Q2. Will the Government please explain what it means (what is specifically expected by staff with this title – what are they inspecting) by

Mechanical Technical Inspectors?

Q1: Offerors are required to follow the information provided in the official RFP and respond accordingly. Section L.4.4, Subfactor 1B requires the offeror’s staffing and training approach to demonstrate the ability to hire and retain qualified personnel in the two hard to fill positions identified.

Q2: A mechanical technical inspector is a person who performs a technical inspection of tactical equipment and/or vehicles. The inspection shall be in accordance with Army TM-10/20 Standard.

98 L-1 – Proposal

Preparation;

4.6. Volume III

– Past

Performance, 4.6.1.

According to 4.6.1, Offerors shall submit no more than five past performance references.

Q. However, if a Prime Offeror has multiple teaming partners, please confirm that each teaming partner may be allowed to submit up to two

(2) relevant contracts, still complying with the page limit of 25. For example, a Prime Offeror has seven

(7) teaming partners, is the Prime

Offeror allowed to submit up to three

(3) relevant contracts and two per teammate (14) relevant contracts?

See response to Question 15 and 33.

99 L-1 – Proposal

Preparation;

4.6. Volume III

– Past

Performance, 4.6.2.1.

Q1. Will the Government please confirm that the documentation referenced in this paragraph is the

Technical Exhibit B, Specific

Relevant Contract Reference Sheet?

Q2. If the required documentation is the Technical Exhibit B, Specific

Relevant Contract Reference Sheet, will the Government please confirm

TE B is the L-1, 4.6.2.3(e) submission requirement?

Q1. Confirmed.

Q2: Confirmed.

100 2.3.3 Provide

Transition

Services.

Q. Will the Government provide

Government required training at no cost to the contractor, or is the

Many training opportunities will be provided by the Government at no cost to the contractors. If there is a

“Prepare and conduct demobilization briefings on the

DD Form 214

(Certificate of

Release or

Discharge from

Active Duty).

Personnel performing this duty are required to pass the DD Form

Certification

Training

Course (40 hours training).”

contractor responsible for reimbursing the Government for all Government provided training?

question regarding the allowability of a cost related to the contract, the

Contractor is required to ask the

COR who will then defer to the

Contracting Officer.

101 102 or 104 Section M-I IB

Staffing and Training

Approach 2.2.1 (d)

The Offeror's approach demonstrates an ability and plan to hire hard-to-fill positions such as weapons repair personnel and mechanical technical inspectors.

Mechanical Technical Inspectors can provide a wide array of services based on their particular area of expertise.

Q. Will the Government provide a listing of the specific requirement(s) for the Mechanical Technical

Inspector position(s) in the Sample

Task Order Scenario?

No. There is no requirement for a

Mechanical Technical Inspector within the Scenario.

102 76 of 104 Sample Task Order

Scenario, paragraph

3.3.8. “Anticipate the

MFGI/Installation X returning to post surge support levels by 90 days after commencement of the surge.”

Q1. Should the use of the term “post surge levels” be stated as “pre-surge levels” or is there another meaning?

This is acceptable and will be corrected within the RFP

(Paragraph 3.3.8. will be updated).

103 11 of 104 Section C; Paragraph

2.5.2: Contractor shall obtain any necessary certifications, permits and licenses required as specified at the individual task order level. The Contractor shall comply with any applicable Federal, State, County and

Municipal laws, codes and regulations in connection with

Q. Will any of the task orders require contractors to establish and maintain

Interstate DOT credentials and operations?

Yes.

any order. The

Contractor shall coordinate with the ordering office prior to obtaining any certifications, permits, and licenses for work to be done.

104 21 of 104 Section C; Paragraph

3.2.1: The Contractor shall facilitate Range

Operations, to include range control services, target operations and maintenance, for

Mobilizing and/or

Deploying unit personnel.

Q. Will the Government be supplying/paying for repair and maintenance parts and materials?

Yes.

105 21 of 104 Section C; Paragraph

3.2.1: The Contractor shall facilitate Range

Operations, to include range control services, target operations and maintenance, for

Mobilizing and/or

Deploying unit personnel.

Q. What level of maintenance is required (i.e. up to and including depot level)?

All mechanical repairs on target mechanism shall be to level 1 and 2 maintenance.

106 21 of 104 Section C; Paragraph

3.2.1: The Contractor shall facilitate Range

Operations, to include range control services, target operations and maintenance, for

Mobilizing and/or

Deploying unit personnel.

Q. Is there a performance factor metric/standard for repair items?

This will be addressed at the task order level.

107 8 2.0 General

Requirements

Can the Government please define

“highly qualified” in each Task Order

Request by way of required SCA

Labor Category for hourly and Formal

Education, Training or Years of

Experience for Exempt non-SCA positions?

PWS paragraph 2.0. has been updated. This paragraph is not intended to be a descriptor of personnel for the purposes of labor category management. The terms

“highly qualified” have been removed.

108 9 2.3.1 Contract

Management

Does the Government require bidders to propose a Contract Manager as Key

Personnel? If so, does the

Government required a resume and letter of consent?

No.

109 9-10 2.3.1.1 Locations Can the Government please provide the list of Task Orders issued to date with their periods of performance, awardee and awarded value?

110 10 2.3.2.1 Post Award

Conference

Can the Government please provide information regarding the anticipated

Post Award Conference, including location, how many days will it take, how many contractor attendees (by

Team) will be allowed to attend, etc.?

A post-award conference is anticipated after the award of the

MA ID/IQ. It’s possible the location will be at the site of the first live task order in order to facilitate discussion and a site visit.

No further information is available at this time.

111 10 2.3.3 Personnel

Administration

Can the Government please confirm if there is a current cloud based or wireless timekeeping system being utilized based on the expected multiple performance locations (some remote range locations) possible on future task orders? If so, can the government please provide the name of the system being used?

The Government is not aware of any such system.

112 11 2.5.1 Personnel

Qualifications and

Key Personnel

Can the Government please provide additional information on what bidders should use for similar size/ advise an FTE manpower or annual dollar value count for similar sized project to base the PM and QCM on?

The only information readily available is the workload data already provided.

113 11 2.5.1 Personnel

Qualifications and

Key Personnel

Are resumes and a letter of consent

(for non-Prime bidder employees) required?

Not at the MA ID/IQ level.

114 20 3.0 Performance

Require…

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