Solicitation_Amendmnet_0001_for_W9124J-17-R-0054_Dated_20180525.pdf

W9124J-17-R-0054

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is issued to:

a. Extend the close date/time for the solicitation to 2:00 p.m. CST on 4 June 2018. No further extensions to the closing date/time w ill be granted at this time.

b. Make changes to the Solicitation, Performance Work Statement (PWS), Technical Exhibits and other associated RFP documents.

c. Provide answ ers to the Technical Questions submitted.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 74

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-May-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124J-17-R-0054

X 9B. DATED (SEE ITEM 11)

16-Mar-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-May-2018

CODE

MICC - FSH

ATTN: MICC - FSH

2205 INFANTRY POST RD

210-466-2145

FORT SAM HOUSTON TX 78234-1361

W9124J 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time 04-Jun-2018 02:00 PM has been added.

The depository location See Item 7 has been added.

The number of offeror copies required 3 has been added.

The following have been deleted:

GUARANTEED MINIMUM

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0013

This CLIN has been renumbered to CLIN 0015.

The CLIN description has changed from Per Meal Rate Above Maximum Head Count to RESERVED.

The CLIN extended description has changed from:

Per Meal Rate Above maximum head count band**** Combined rate for each building. No number is predicted.

To:

The pricing detail quantity has decreased by 5.00 from 5.00 to 0.00.

The unit of issue Years has been deleted.

The PSC code S203 has been deleted.

The PROG code S10 has been deleted.

The NAICS code 722310 has been deleted.

The MDAP/MAIS Code 000 has been deleted.

CLIN 0014

This CLIN has been renumbered to CLIN 0013.

CLIN 0015

This CLIN has been renumbered to CLIN 0014.

The following have been added by full text:

GUARANTEED MINIMUM

The guaranteed minimum of $10,000.00 will be obligated with the issuance of the first Task Order.

PROGRAM CEILING

The Program Ceiling for the five (5) year Ordering Period is $168 million.

The following have been modified:

SCHEDULE B ADDENDUM

Offerors shall prepare pricing information utilizing the format provided under Schedule B-1, Pricing Matrix (attached). The pricing information must be legible, contain pricing for each line item identified (as required) as well as total price, and be signed and dated by the Offeror. All interested Offerors are required to use this form in their proposal submission.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

PERFORMANCE WORK STATEMENT U

LRC Fort Jackson Performance Work Statement (PWS)

Food Service-Full Food Service

1 Introduction This PWS is developed to support Fort Jackson, South Carolina installation food service requirements to meet Full Food Service (FFS) needs at all Dining Facilities. The Contractor shall provide quality services in support of the installation food service program that supports the Warfighter with flexible, efficient and cost effective service. The service outlined in this requirement encompasses Dining Facility Management functions, food preparation, facility sanitation and janitorial duties. Performance criteria for overall Dining Facility duties fall under Contractor responsibilities.

Future Requirements: During the life of this contract Fort Jackson is programmed to have one additional basic training dining facilities built at a 1,300 capacity. The 1,300 man capacity is currently under construction with an anticipated completion date of November 2018.

Building 1875 (120th AG Bn Dining Facility) which is currently a 1,500 capacity facility will be reconstructed to a 2,600 capacity facility anticipated completion of the reconstruction to be October 2019, while this project is taking place a temporary dining facility (relocatable) will be bought in to feed the soldiers. The relocatable facility will have a kitchen and two dining areas on each side with two salad and beverage bars for each dining room.

1.1 Background

The Army in its acquisition pursuit of quality food service has improved its method of contracting. To capitalize on new approaches; e.g., proven commercial practices, management innovations, and best value contracting, the Army will award its food service contracts as a Performance Based Service Acquisition (PBSA). This idea will foster partnering arrangements between Government and Industry. This approach is in keeping with the Undersecretary of Defense for Acquisition initiative to convert federal service contracts to performance-based on Installation Approach.

1.2 Objectives

To provide a quality food program that supports the warfighter with flexible, efficient and cost effective contract food service support.

2 Requirements This section describes the general requirements for this effort.

2.1 General

2.1.1 Scope

The contractor shall provide the appropriate amounts of qualified labor and management necessary to perform quality FFS ordered under this Indefinite Delivery Indefinite Quantity (IDIQ) in a cost effective, safe and environmentally sound manner. This support will focus primarily on the following areas: dining facility management functions, food preparation, facility sanitation, janitorial duties and the associated logistics analysis and management functions in support of the Fort Jackson FFS mission.

2.1.2 Description of Services

The Contractor shall provide all supervision, labor, personnel, equipment, materials and supplies, with the exception of Government Furnished Property (GFP), to perform activities that comprise the full operation of an Army Dining Facility. This includes, but is not limited to, requisitioning, receiving, storing, preparing, and serving of food. Also, included is the performance of related administrative, custodial, and sanitation functions, in the Dining Facilities.

2.1.3 General Information

The Period of Performance (PoP) is a five (5) year ordering period and includes the FAR 52.217-8 option to extend services.

2.1.4 Place of Performance and Hours of Operation

This PWS is developed to support Fort Jackson installation FFS requirements to meet requirements at nine (9) Dining Facilities as identified in Technical Exhibit (TE) F. Requirements for headcount (HC) levels of service outlines workload requirements for each facility listed in this contract.

Terms:

1. Normal Weekday Bands: 5 days a week, Monday through Friday

2. Normal Weekend Bands: Saturday and Sunday

3. Seasonal Weekday Bands: Monday through Friday

4. Seasonal Weekend Bands: Saturday and Sunday

Hours of Operation: The meal service hours for the dining facilities are listed in Technical Exhibit F. These hours are subject to change based upon supported unit requirements. Usually this change occurs on short notice. In most instances, there shall be a minimum of four (4) hours advance notice provided by the Government.

Extended Service Hours. It is expected that a dining facility may periodically be required to extend its service beyond normal hours, e.g., in the event of fire, aircraft accident, rescue operations, civil disturbances, severe weather, alerts, training exercises, and troop movements. The Contracting Officer (KO) may authorize the Contractor to provide extended services by giving four (4) hours prior notice of any change. In the event of extenuating circumstances or mission requirements, short and/or no advance notifications are subject; however, notifications will be given as soon as possible.

2.1.5 Recognized/Government Holidays

New Year’s Day 1st day of January Birthday of Martin Luther King Jr. 3rd Monday of January Presidents’ Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

2.1.6 (Reserved)

2.1.7 Emergency Services

The contractor shall be responsible for providing medical services to its employees. Emergency medical services will be provided by the government to support life-saving injuries or illnesses until proper medical support can be administered from an external source to the government from a medical treatment facility or transport.

2.1.8 Contract Administration and Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor shall maintain continuity between the support operations at Fort Jackson and the contractor's corporate offices. The contractor shall provide guidance to employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements.

The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in accordance with state and federal employment policies (time keeping, leave processing, pay, emergency needs).

2.1.9 Quality Control

The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) is addressed at paragraph 4.2.

2.1.10 Government Point of Contact (POC)

The KO or his/her designated representative will be the point the contact concerning administration and performance of the contract. Designation of government personnel (Contracting Officer Representatives (COR) and Alternate COR) and their limitations will be delineated in writing by the contracting activity. The COR will be designated on official letterhead appointment signed by the appropriate Contracting Officer. The COR monitors all aspects of the contract and assists in contract administration. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

2.1.11 Subcontract Management

The contractor shall manage all subcontracts necessary to integrate work performed on this requirement and the contractor shall be responsible and accountable for subcontractor performance on this requirement. The contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

Contractor shall file subcontract reports in the electronic Subcontracting Reporting System (eSRS). Prime/ Higher Tier subcontractors shall inform their subcontractors to enter their reports in eSRS under the flow down requirement.

Contractors shall provide a notification e-mail address in the report for the federal government agency.

2.1.12 Contractor Employees

The contractor shall accomplish the assigned work by employing and using qualified personnel with appropriate combinations of education, training, and experience. The contractor shall ensure the labor categories as defined in the Collective Bargaining Agreement (CBA) or Department of Labor (DOL) Wage Determination (see related documents), labor rates, and man-hours used in the performance of each TO (PWS line item) issued here under shall be sufficient to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.1.13 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.2 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

2.2.1 Access and General Protection/Security Policy and Procedures Visitor Group Security Agreement. The Contractor shall sign a Contractor Visitor Group Security Agreement IAW Fort Jackson local policy. This permits Installation access to all contract employees. Contract Personnel that will operate a Government computer will be required to have at a minimum a favorable National Agency Check (NAC).

Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR Clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters processes.

2.2.1.1 Alien Employment

The Contractor shall not employ any alien who does not have a valid US Immigration I-551, Green Card or I-94, Arrival/Departure Record. The Contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

2.2.1.2 Employee Health, Hygiene, and Dress Code

The contractor shall follow the requirements for health, personal hygiene, and uniforms IAW the regulatory guidance in TB MED 530 and state local policies for contractor employees. The Contractor (to include subcontractors) shall wear and display an Identification (ID) Badge. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. Contractor employees that have not been issued an identification badge shall coordinate with the COR to obtain appropriate security clearance. The Contractor shall ensure employees wear an approved government uniform. The Contractor shall submit uniforms to the COR 10 days after the award to determine acceptability.

2.2.1.3 Employee Conduct, Behavior, and Ethics

The contractor employees shall comply with all applicable Government regulations, policies and procedures. The contractor shall ensure all personnel employed under this task order conform to conduct regulations contained in FAR 52.203-13, Contractor Code of Business Ethics and Conduct. The government may direct the contractor remove any contractor employee from the government premises in accordance with the authority of the Installation Commander. Removal does not relieve the contractor of the responsibility to continue providing the services required under the task order.

2.2.1.4 Contingency Plan

The contractor shall address, in detail, its procedures, personnel, and the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the contractor's performance and contract requirements such as, but not limited to mobilization, terrorism, natural disaster, utility outages, or labor disputes.

The Government will not supplement the contractor’s work force. The contractor shall ensure personnel required to accomplish tasks designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. Government will identify tasks qualifying performers as essential personnel as applicable with the contractor providing a list of essential personnel required to perform those tasks to the COR. The COR will be responsible for providing Government security personnel with a list of contractor ‘mission essential personnel’ to enable access to Government facilities when ‘non-essential’ personnel are barred. Contractor will operate in accordance with DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The contractor shall include a strike contingency plan as part of its Plan in accordance with FAR Clause 52.222.1, Notice of Labor Disputes. The Contingency Plan will be submitted to the Government with the offeror's proposal IAW DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services.

2.2.1.5 DoD Level I Antiterrorism Training (AT)

Pursuant to Department of Defense Instruction Number 2000.16, "DoD Antiterrorism (AT) Standards, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I Awareness Training as detailed below in subparagraph 1. This is required for all Contractor employees and subcontractor personnel. Note: The website for the Information Awareness Training is https://ia.signal.army.mil/DoDIAA/ and the website for the Antiterrorism Level I Awareness Training is http://jko.jten.mil. Completion of both is solely the responsibility of the contractor. In the event that the automated system at http://jko.jten.mil is not available (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided the KO or designee along with all associated cost or schedule impacts to the contract.

Reporting

A15 AT/OPSEC Training

In accordance with Army policy, Contract Requirements, Antiterrorism/Operations Security Review, the following applies to this requirement:

1. AT Level I training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

2. Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

4. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information systems must be registered in the ATCTS (Army Training Certification Tracking services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

5. For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm.

6. For Cyber Awareness (Information assurance (IA)/information technology (IT)) training. All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to AI/IT functions. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIAA/.

2.2.1.5.1 Installation Staff Contractor Training Course (ISCTC) All new contractor employees are required to take a four hour classroom course to work around Soldiers in training.

2.2.1.6 Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this task order may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractors mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2.1.7 E-Verify

The Contractor shall use E-Verify to facilitate verification status of employees. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers

2.2.2 Safety

Safety Rules and Regulations: In performing the services required hereunder, the contractor shall conform to all safety rules and regulations applicable to the dining facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident-free performance. All accidents which occur in association with performance of services required in this contract shall be reported in writing to the COR on the day of the accident or not later than the next working day. Any accident involving personal injury resulting in possible hospitalization or lost time from work or death shall be reported within one work day to the COR. Full details of the accident, including statements from witnesses, shall be provided if requested by the safety officer. If any claim is made by a third party against this contract, the COR shall be informed immediately.

2.2.3 Key Personnel

The Government has determined that certain positions for the purpose of ensuring the contractor can satisfy minimum experience, education and/or credential requirements are key and essential. The contractor shall provide the definitive listing and associated Resumes of all its key personnel to the contracting officer within ten (10) calendar days after notice to proceed date. Key positions must be filled within 24 hours of being vacated, as a temporary mitigation and filled within 30 days with a permanent employee. The Contracting Officer’s Representative (COR) must be notified immediately upon temporary replacement of key personnel and the contracting officer must be notified within 72 hours. Key personnel will not be permanently replaced without prior notification of the contracting officer. Prior to employment, the contractor will provide a resume for personnel proposed to permanently fill key positions. The Government reserves the right to review qualifications. Named Key Positions are to be not less than one (1) FTE.

At a minimum the contractor shall identify a Project Manager as key personnel.

The Project Manager (PM): The PM shall be a single point of contact for the KO and Contracting Officers Representative (COR). An on-site Contract (Project) Manager shall have the authority to obligate the company and be responsible for overall performance (to include subcontractors) of the task order to meet the specified performance standards. The Project Manager (PM) shall be provided to the Government as part of the Contractor’s proposal. The PM shall attend meetings (menu boards, food cuttings, sanitation training) with the government in support of the contract and ensure required management staff support meetings in support of the contract. During any absence of the PM, only one (1) alternate shall have full authority to act for the Contractor on all matters relating to work performed under the resulting contract.

Minimum Qualifications:

a. As defined in TB Med 530, 2-102-20 paragraph (B) 2, the requirement is for a current food protection management certification (i.e. Food Safety and Protection Certification Course).

b. Must be able to meet installation access requirements IAW Section 2.2.1.

2.2.3.1 Supervisory Personnel

The contractor shall provide first line supervisors required for completion of PWS requirements. Typical supervisory duties include tasks such as, but not limited to: conducting employee orientation and training; assigning work; evaluating and rewarding performance; counseling and taking corrective action; reviewing and approving time records; reviewing and approving time off / leave requests; resolving complaints; developing the staff;

mentoring, and coaching / motivating to establish an effective team; resolving issues and recommending actions to improve delivery of services to the customers; participating in or conducting meetings; evaluating plans; and preparing reports, plans, and working instructions.

2.2.4 Environmental Considerations

The Contractor shall follow local, state and federal policies concerning Environmental and Public Health while in performance of the contract. The Contractor’s Quality Control Plan shall include provisions to enforce environmental policies at the supporting dining facility operations.

2.2.4.1 Food Waste Diversion

Fort Jackson provides food donations to local organizations as part of a food waste diversion effort. The contactor shall place food in local organizations containers for pick up. This is a supply point distribution. Organizations will come to the DFAC to pick up the donated items

3.0 Performance Requirements and Standards

The following section specifies the Performance Objectives and Performance Elements for the task order.

3.1 High Level Objectives

3.1.1 Dining Facility Sanitation and Custodial Operations

The Contractor shall perform sanitation and janitorial duties in support of dining facility operations. Perform duties as prescribed in this section.

Reporting A09 QCP Inspection Schedule

3.1.1.1 The Contractor shall clean and sanitize food service equipment and surfaces to support dining facility operations:

Performance Standards

a) STD: The Contractor shall clean and sanitize food contact surfaces and equipment in designated serving and self service locations (e.g. serving lines, self-service salad bars, and condiment areas, drink dispensers, bussing carts, display refrigerators and warmers) in accordance with TB MED 530.

b) STD: Equipment too large to fit in three compartment sinks (e.g. prep tables, warming cabinets, ice making machines, reach in refrigerators and refrigerated display cases) shall be cleaned and sanitized after each use or the approved cleaning schedule (identified in the contractor’s QCP) using alternative procedures listed in TB MED 530.

Protect clean and sanitized equipment and utensils from contamination between uses and clean and sanitize storage compartments of ice making machines, in self service areas using alternative procedures listed in TB MED 530.

c) STD: The Contractor shall clean exhaust hoods and filters for dining facilities. Cleaned to prevent grease, oily sludge buildup and frequent intervals with the approve quality control plan schedule. IAW TB MED 530.

3.1.1.1.1 The Contractor shall wash, rinse, and sanitize pots and pans in three compartment sinks:

The Contractor shall clean, sanitize and air dry utensils, pot and pans, using appropriate methods listed in TB MED 530.

Performance Standards:

a) STD: All food preparation equipment and serving utensils shall be protected, cleaned and sanitized from contamination between uses.

b) STD: Maintain wash, rinse, and sanitize sinks at proper temperatures for manual ware washing in three-compartment sinks IAW TB MED 530.

c) STD: Pots, pans, serving pans, food containers shall be cleaned and sanitized IAW TB MED 530.

3.1.1.1.2 The Contractor shall operate and maintain the mechanical dishwashing machine The Contractor shall setup, maintain and resupply the mechanical dishwashing machine using appropriate methods listed in the manufacturer’s user manual and TB MED 530. All supporting mechanical equipment shall be protected, cleaned and sanitized from contamination between uses.

Performance Standards:

a) STD: Mechanical dishwashing machine shall be operated IAW TB MED 530, and applicable user’s manual.

b) STD: Plates and eating are protected from cross contamination. Plates and eating utensils are visibly free of grease, food particles and foreign matter prior to use. Sanitize all dinnerware using mechanical dishwashing machine. TB MED 530 and 21 CFR 178.1010.

c) STD: The contractor shall clean, sanitize, buss and replace cups, plates, dinnerware, trays during meal serving periods IAW TB MED 530 and 21 CFR 178.1010.

d) STD: The contractor shall clean, sanitize, and replace bussing carts during meal serving periods IAW TB MED 530 and 21 CFR 178.1010.

3.1.1.2 The Contractor shall clean and maintain dining facility interior and exterior areas.

Non-food contact surfaces and equipment shall be cleaned before, during and after meal period IAW TB MED 530.

Performance Standards:

a) STD: Clean restrooms, hand washing stations and employee locker rooms. Fixtures, partitions, and mirrors are visibly free of dirt, grime, grease, residue and foreign matter, prior to the schedule start of each meal serving period and prior to closing of day. Restroom trash has been removed and new liners installed in waste containers. Soap dispensers are supplied with manufactures recommended products. Paper towels and toilet tissue are available during operations 100% of the time. IAW TB MED 530 and approved cleaning schedule identified in the contractor’s QCP.

b) STD: Clean walls, doors, windows and ceilings. Walls, doors, windows and ceilings are visibly free of dust, dirt, grease and debris IAW TB MED 530 and approved cleaning schedule identified in the contractor’s QCP.

c) STD: Maintain and clean all dining facility floors before, during and after each meal service. Wax and buff floors IAW the approved cleaning schedule identified in the contractor’s QCP and TB MEB 530.

d) STD: Clean dining facility sidewalks, loading dock, and entry ways daily to prevent grease, dirt and refuge buildup IAW the approved quality control plan. Snow and ice, or sand, is removed from sidewalks, and access areas IAW Exhibit F of the Solicitation.

e) STD: Dispose of trash at the end of each scheduled meal serving period, prior to closing for the day and/or when containers are full. Used grease and oil are disposed of in proper containers. Clean surrounding areas of waste and recycling containers daily or as required IAW TB MED 530.

f) STD: Follow installation, local, state and federal policies concerning recycling and environmental waste program.

This includes the folding and segregation of cardboard boxes, separation of recyclable cans and plastic bottles and the use of trash reductions systems to in include items like trash compactors or dehydrators. TB MED 530, Environmental Compliance and Protection Manual, MCO P5090.2.

g) STD: Clean waste and recycling containers daily or as prescribed in the cleaning schedule identified in the contractor’s QCP.

h) STD: Used grease and oil are disposed in proper government provided containers.

3.1.1.2.1 The Contractor shall maintain and prepare dining room service operations.

This task includes dining room chairs, tables, booth, chair legs, rungs and framework, walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds.

Performance Standards:

a) STD: Clean dining room tables, chairs, booths (including chair legs, rungs and framework) walls, baseboards, window ledges, doors/doorframes, ceiling fans, TVs, pictures, wall art, artificial plants, light fixtures, globes/lenses, trophies/display cases, drapes/curtains and venetian blinds weekly IAW the approved cleaning schedule identified in the contractor’s QCP and IAW TB MED 530.

b) STD: Prepare, maintain and clean dining areas. Each diner is afforded a clean area to eat without delay.

Condiment containers and napkin holders are visibly clean and contain product. All dining areas are clean prior to the scheduled start of the meal period and prior to closing for the day IAW TB MEB 530.

c) STD: Clean spills and remove soiled dinnerware occasionally left by diners during meal service. Spills cleaned and soiled trays bussed within 5 minutes of occurrence IAW TB MED 530.

d) STD: Remove and replace tablecloths when stained or heavily soiled. Tablecloths are clean and in place by the scheduled start of each meal serving period IAW TB MED 530. Table cloths are only used during special occasions (i.e. Thanksgiving, Christmas, and Easter).

e) STD: Appropriate condiments are available without delay. Condiment containers and napkin holders are visibly clean and contain product. All dining areas are clean prior to the scheduled start of the meal period and prior to closing for the day IAW TB MEB 530.

f) STD: Replenish tray, dinnerware, plate, cup and bowl bussing carts during meal serving periods from serving and self-service areas. Items available without delay to diners for soiled dinnerware 100% of the time.

g) STD: Display and remove holiday decorations. Contractor furnished decorations are displayed on the day of the Army’s birthday and 1-week prior to Thanksgiving and Christmas.

3.1.1.2.2 The Contractor shall furnish and maintain expendables cleaning and sanitary supplies to support custodial duties, sanitation and personal hygiene practices.

The Contractor shall ensure custodial supplies (e.g. paper towels, scrub pads, cleaning solutions) are available during operations to support cleaning of the dining facility. Sanitation supplies (e.g. mechanical and manual dishwasher dispensers, hand wash dispensers, bowl capsules, cleaning solutions) are available during operations to support cleaning and sanitation operations. All napkin and towel dispensers are refilled with napkins before, during and after the meal period. For information purposes a typical supplies list is provided in TE E, Typical Expendable- Durable Supplies List.

Performance Standards:

a) STD: Maintain dispensers filled with appropriate chemicals while performing duties to support mechanical and manual ware washing.

b) STD: Maintain dispensers filled at all times with appropriate towels and hand wash soap to support all employee and patron hand washing sinks.

3.1.2 Dining Facility Administration and Food Preparation Operations This service describes food preparation task that support Full Food Service Services (service which includes Food preparation). The contractor is responsible for the preparation of meals that include: Breakfast, Lunch, Dinner, Brunch, Supper and Midnight/Snack meals when service is requested.

Within those meals, the menus shall include a variety of services which include the following: Breakfast, Lunch and Dinner menus, consisting of regular (Main Entrée), short order, self-service bars and baked goods, condiments and beverages. Other specialty menus to support holidays and special events shall be prepared in support of Army feeding policy. Service also includes safeguarding foods during preparation and serving using Army regulatory requirements for safety and sanitation.

A01 Food Handler Training Records A04 DA Form 3032/3033 A05 DD Form 1544 A07 Cash Collection Vouchers and Deposit Tickets A08 AFMIS Generated Headcount Forms (DA Form 3032/3033, CCV, Deposit Tickets) A09 QCP Inspection Schedule A13 Menu or other cycle menu

3.1.2.1 The Contractor shall establish and maintain administration operations for all supported Dining Facilities.

Performance Standards:

a) STD: Conduct administration management and filing of dining facility operation files using the Army Record Information Management System (ARIMS) and Army Food Management Information System (AFMIS). Meet the specified performance standards and account management standards listed AR 30-22 and AR 25-400-2.

b) STD: All personnel accessing government systems shall have passed a background check to perform management and administrative functions on government CAC enabled computer systems.

c) STD: Perform minor user maintenance equipment IAW operators’ manual. Notify the COR/Alternate COR (ACOR) when required repairs exceed the instructions contained in the operators’ manual. Document minor repairs of equipment on DA Form 2405, and notify the COR when equipment requires major repair. The contractor shall inform the COR immediately when equipment and facility repairs reduces the level of service to the customers (i.e.

Dishwasher, Electrical, Plumbing).

A11 Inspection and Maintenance Records

d) STD: Support monthly Integrated Pest Management schedule. The COR will coordinate in accordance with installation public works policy and procedures. The contractor shall maintain pest control log. IAW TB MED 530.

A12 Pest Inspections A14 Expendable/Durable Supplies Records

e) STD: Support recurring Pest Control services IAW DA PAM 30-22 Integrated Pest Management paragraph 3- 7(3) and TB MED 530 paragraph 7-202.12(B)(2)

3.1.2.1.1 The Contractor shall conduct and maintain headcount procedures for all supported Dining Facilities.

Performance Standards

a) STD: Operate point of sales system (POS), record headcount, cash collection, cash turn-ins, and safe guard and maintain accurate accountability of funds collected IAW AR 30-22, DA PAM 30-22, TB MED 530/NAVMED P- 5010-1/AFMAN 48-147_IP, the Army Food Management Information System (AFMIS) with the latest AFMIS updates, ARIMS 25-4002 and other regulatory guidelines.

A04 DA Form 3032/3033 A05 DD Form 1544 A07 Cash Collection Vouchers and Deposit Tickets A08 AFMIS Generated Headcount Forms (DA Form 3032/3033, CCV, Deposit Tickets)

3.1.2.1.2 The contractor shall manage, maintain, and account for government subsistence in support dining facility operations.

Accountability functions include accounts management using current automated system Army Food Management Information System (AFMIS), which includes but is not limited to; safeguarding subsistence and inventory management, and performing manual accounting and data collection when automated system fails. Rations shall be ordered through Subsistence Total Ordering and Receipts System (STORES)

Performance Standards:

a) STD: The contractor shall order, receive, store and issue subsistence to support safeguard of perishable and semi-perishable foods. IAW TM 4-41.11.

b) STD: The contractor shall safeguard subsistence IAW AR 30-22, DA PAM 30-22, TB MED 530/NAVMED P- 5010-1/AFMAN 48-147_IP, and the Army Food Management Information System (AFMIS) with the latest AFMIS updates, ARIMS 25-4002 and other regulatory guidelines.

c) STD: The contractor shall perform inventory management, IAW AR 30-22, DA PAM 30-22, TB MED 530/NAVMED P-5010-1/AFMAN 48-147_IP, the Army Food Management Information System (AFMIS) with the latest AFMIS updates, ARIMS 25-4002 and other regulatory guidelines.

d) STD: Maintain dining facility account status within allowable tolerance IAW AR 30-22 and DA PAM 30-22.

A02 Daily Menus A03 Subsistence Receipts A07 Cash Collection Vouchers and Deposit Tickets A08 AFMIS Generated Headcount Forms (DA Form 3032/3033, CCV, Deposit Tickets)

3.1.2.2 The Contractor shall prepare meals to support dining facility feeding operations.

Food Preparation includes preparing of meals for breakfast, lunch, dinner, brunch, supper, and midnight meal as applicable.

Performance Standards:

a) STD: Follow approved Armed Forces Recipes, TM 10-412, approved Standard Operating Procedures or manufacturer's instructions.

b) STD: Maintain proper food preparation temperatures and use Hazard Analysis Critical Control Point (HACCP) Plan to support Food Safety standards IAW TB MED 530.

c) STD: Prepare main-line menu items: IAW Initial Military Training (IMT) menu standards. Prepare government ethnic observance and holiday meals. Menu items shall be offered to support nutrition awareness and "Go for Green" ®(G4G) program. AR 40-25, TM 4-41.11.

d) STD: Prepare short order menu items: IAW Initial Military Training (IMT) menu standards. Prepare government ethnic observance and holiday meals. Menu items shall be offered to support nutrition awareness and "Go for Green" program. AR 40-25, TM 4-41.11.

e) STD: Prepare Breakfast/fitness and salad bar items: IAW Initial Military Training (IMT) menu standards the salad bar shall be properly set up not earlier than 30 minutes prior to serving and maintained throughout the meal serving period. Breakfast/Fitness bar items shall consist of canned fruit, fresh fruit, and approved G4G menu items.

IAW AR 40-25, TM 4-41.11.

f) STD: Dessert and baked goods: Prepare or provide purchased commercial breads and pastries to support each meal. Pastry items shall be offered during breakfast, lunch and dinner. IAW Initial Military Training (IMT) menu standards. Pastries shall consist of sweet dough pastries, cakes, pies and cookies, puddings, gelatins and yogurt.

Breads such as hot rolls, biscuits, muffins shall be used complement each meal. IAW AR 40-25, TM 4-41.11.

g) STD: Use Progressive Cooking, Batch Cooking and Cook to order as outlined in Army Food Program Standards to support Initial Military Training (IMT) menu standards. TM 4-41.11 (Dining Facility Operations), TM 10-412.

3.1.2.3 The Contractor shall safeguard and serve food during serving periods at each dining facility operation.

The Contractor shall safeguard and serve food during serving periods at each dining facility operation.

The Contractor shall provide servers for the following locations: The Drill Sergeant School and 120th AG Dining Facilities. Serving operations include: Main line, Short Order and Griddle lines. Self-service includes: Salad Bars, Fountain Machines, refrigerated display cases, etc.

The military shall provide servers at designated dining facilities as listed in Technical Exhibit F. Dining Facilities that use military servers are as follows: 2302, 4270, 5454, 5455, 10401, 11500 and 11900. The contractor shall monitor the military servers to ensure the appropriate portion size of menu items are being served and to replenish main, short order and griddle lines as well as the Self-service areas (Salad Bars, Fountain Machines, refrigerated display cases, etc.).

Performance Standards:

a) STD: Garnish and setup the servings lines no later than 15 minutes prior and not earlier than 30 minutes prior to serving periods. Ensure nutritional G4G information is displayed. TM 4-41.11 (Dining Facility Operations).

b) STD: Use proper serving utensils and portion controls to support each diner TM 4-41.11 (Dining Facility Operations), TB MED 530.

c) STD: Ensure food is served at appropriate temperatures and prevent cross contamination. Properly handle leftovers and reheat to 165 degrees. TB MED 530.

d) STD: Serve at a minimum rate of 8 diners per minute per full food service line, or 10.5 diners per minute for a full food service line plus short order section (per DA PAM 30-22, section b).

e) STD: Leftover Disposition: Use proper procedures for leftover foods and ensure safe storage of foods within specified time limits. IAW TB MED 530.

A06 Quality Control Program Evaluation Sheets

3.1.2.4 The Contractor shall prepare meals for remote site feeding within dining facility operations to support field operations

Performance Standards:

a) STD: Ensure Food…