Attachment_I_C_-_PWS_-_Customer_Feedback_Form.pdf

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Attached to
TCM N&S Federal contract opportunity
Solicitation number
W91249-17-R-0001
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis

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PWS - Attachment IC - Customer Feedback Form

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15 Dec 15

ATTACHMENT C

CUSTOMER FEEDBACK FORM

Date/Time of Service:

Feedback Originator/Telephone

Service(s) Received/Requested:

1.) Overall, how would you rate the quality of the service(s)?

5 4 3 2 1

Exceptional Very Good Satisfactory Marginal Unsatisfactory

2.) Nature of complaint or comment:

3.) What is one thing the Contractor could do to improve your level of satisfaction?

Thank you for taking time to assist us in improving the level of service.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Remainder of form is for use by the Contractor/COR:

Date/Time Contractor Received Feedback Contract:

Contractor Determination/Explanation: Complaint Valid Complaint Not Valid

(CONTINUE ON REVERSE)

Action Taken by Contractor:

(CONTINUE ON REVERSE)

Contractor Signature: Date:

COR Determination: Complaint Valid Complaint Not Valid

Corrective Action Sat Corrective Action Unsat

COR Signature: Date:

PROBLEM NOTIFICATION REPORT FORM
Thank you for taking time to assist us in improving the level of service.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

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