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Attachment 3 - Performance Requirement Summary (PRS) The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance thresholds provided below describe the minimum acceptable levels of service required for each requirement.
| PRS # |
| Performance Objective |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Workload Indicator(s)/Lot Size |
| Method of Surveillance |
| Consequence |
2.1.9.1 - Key Personnel
| A. The contractor has KO approved Key Personnel on staff. |
| 100% |
| Monthly |
| 100% Inspection |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 02 |
| Annex A: 2.1.12 - Data Rights |
| A. provide data/information associated with any and all parts of the contracted services. Work status questions for service orders are answered no later than close of business on the workday following the day of request. |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
2.8 Scheduling
| A. The Contractor shall respond to pest control requests within 30 minutes for immediate human health threats and within 24 hours for non-immediate requirements. |
| No more than three (3) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS.. |
| 04 |
| Annex M; 2.9.1 - Traps |
| A. The Contractor shall, at a minimum, check traps set to capture vertebrate pests on a daily basis. All dead animals will be properly disposed. Live animals, such as badgers and raccoons, shall be released within the Fort McCoy Training Areas per coordination with the IPMC |
| No more than three (3) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS.. |
| 05 |
| Annex M; 2.9.2 Clean up |
| A. The Contractor shall, at a minimum, be responsible for the cleanup of any applied treatment that requires remediation after application |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 06 |
| Annex M; 2.10 - Dead or Dying Animals |
| A. The Contractor shall remove dead vertebrate animals from the cantonment area, family housing, and airfield areas when directed by the WRC or IPMC and dispose of the carcasses IAW State regulations and IPMC or WRC guidance |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 07 |
| Annex M; 2.11 - Human Health Concerns. |
| A. Any animal captured during the performance of work under this contract that showed suspicious behavior shall be kept by the Contractor until the IPMC can be notified and a decision is made as to whether the animal needs to be examined at a local veterinary clinic or sent to the University of Wisconsin Madison laboratory |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 08 |
| Annex M; 2.11.1 - Child Development Center (CDC), and School Age Service (SAS |
| A The Contractor shall conduct pest management activities within these areas IAW guidance found within the IPMP |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 09 |
| Annex M; 2.11.2 - Dining Facilities/Food Preparation Facilities |
| A. The Contractor shall weekly set and check traps or use other approved methods in food storage areas to protect stored products. |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 10 |
| Annex M; 2.11.3 - Commissary and Post Exchange (PX) |
| A.The contractor shall coordinate regular inspection and treatment of the Commissary and PX IAW the IPMP. |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 11 |
| Annex M: 2.12.1 - Vehicle Wash Rack Pools |
| A. The Contractor shall treat water storage pools with Aqua Shade dye to prevent establishment of any vegetation |
| No more than one (1) Valid Customer Complaint per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 12 |
| Annex M: 2.12.2 - Railroads |
| A. The Contractor shall perform vegetation control for railroads in April, May, June, August, and October, as needed. |
| No more than one (1) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 13 |
| Annex M: 2.12.3 - Cantonment, Housing and Airfield Fence Line. |
| A. The Contractor shall perform vegetation control for fence lines in April, May, June, July, and August, as needed. |
| No more than one (1) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 14 |
| Annex M, 2.12.4 - Vehicle/Equipment Storage Lots |
| A. The Contractor shall perform vegetation control in April, May, June, July, and August, as needed |
| No more than one (1) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 15 |
| Annex M, 2.13 - Invasive Plant Treatments |
| A. The Contractor shall conduct inspections and treatments of non-native invasive plant species within the Cantonment and Family Housing areas. Species targeted for control include, but are not limited to spotted knapweed, leafy spurge, crown and cow vetch, and bull thistle. |
| No more than one (1) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 16 |
| Annex M: 2.14.1 - Pest Management Plan |
| A. The Contractor shall provide inputs to the IPMC for Fort McCoy Regulation 200-3, the Integrated Pest Management Plan, as needed to maintain accurate information |
| No more than one (1) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 17 |
| Annex M; 2.14.2 - Daily Pest Management Report |
| A The Contractor shall maintain a daily record/report of all contracted pest control activities conducted on the Installation. This report shall be completed using a DD Form 1532-1, “Pest Management Maintenance Record,” or a computer-generated equivalent and submitted to the IPMC and COR monthly, by the fifth calendar day of each month |
| Zero (0) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 18 |
| Annex M: 2.15 -Monthly Pesticide Reports |
| A. The Contractor shall complete a monthly Pest Management Summary Report, DD Form 1532 (Attachment 10), and pesticide storage inventory report and provide to the IPMC and COR by the fifth calendar day of each month |
| Zero (0) Valid Customer Complaints per month |
| Monthly |
| Customer Complaint |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 19 |
| Annex M: 2.16 -Measures of Merit (MOM) Pesticide Report |
| A. The Contractor shall prepare and submit quarterly and annual usage reports of pesticide application IAW MOM Directive to the IPMC and COR. The Contractor shall include a justification statement on the report when the previous fiscal year pesticide usage exceeds the established baseline year and submit to the IPMC and COR |
| 100% |
| Monthly |
| 100% Inspection |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
| 20 |
| Annex M: 2.17 - Maintain Pesticide Storage |
| A. All pesticides shall be stored in designated storage area within the Pest Control facility and l complete monthly pesticide inventory and coordinate with the IPMC in the proper disposal of pesticides no longer intended for use. |
| Zero (0) Valid Customer Complaint per month |
| Monthly |
| Random Sample |
| Unacceptable performance will result in a NCR. Results will be reported in CPARS. |
Note: Government surveillance of contractor performance is not limited to the Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition.
PRS Description of contents:
a. PRS #: indicates the numbering sequence within the PRS table.
b. Performance Objective: PWS paragraph number(s) specifying each required task(s) and brief summary of required task(s) to be monitored.
c. Performance Standard: appropriate performance standard, usually described in terms of quality and timeliness, so that a distinction can be made between satisfactory and unsatisfactory performance.
d. Actual Quality Level (AQL): This column lists the maximum allowable degree of deviation from perfect performance of each requirement before the Government considers contractor performance unsatisfactory. An AQL does not say the contractor may knowingly offer defective service to the Government, but recognizes defective performance sometimes happens unintentionally.
e. Workload Indicator(s)/Lot size: This column indicates what will be directly utilized to obtain the lot size and validate the performance objective is achieved.
f. Method of Surveillance: method(s) utilized to objectively perform surveillance of requirement.
g. Consequence of failure to achieve the AQL