3._TE__1_PERFORMANCE_REQTS_SUMMARY.pdf

TECHNICAL EXHIBIT (TE) #1

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Required

Service

PWS

Para

Performance

Standard

Max

Allowable

Deviation

Surveillance

Method

Frequency of

Surveillance

Basic Services 5.2

Maintenance performed per code requirements, regulations, and specifications.

No more than

2% have deficiencies in work performed.

Planned

Sampling

Monthly IAW contractor’s

MCP

Full Service

Maintenance

& Repair

5.3

Services per the approved MCP.

Repairs executed in a timely manner according to code, specifications, and regulations.

No more than

2% performed late. 100% performance required on monthly FFEO inspections.

Planned

Sampling, 100% review of reports

Monthly IAW contractor’s

MCP

Excluded

Services/Over and Above

Work

5.4

Repairs executed within the Period of

Performance according to code, specifications, and regulations.

No more than two (2) have to have work re-performed.

100%

Inspection

After each occurrence

Service

Requests

(Callbacks)

5.5

Required response times met. Repairs executed in a timely manner according to code, specifications, and regulations.

No more than one (1) responded to more than 30 min late.

Planned

Sampling, 100% review of reports

Monthly

CRA

5.10

Initial due no later than 31 October 2019 and yearly thereafter with two reports due in the final year.

Initial, annual and as required for any changes.

100%

Inspection

Yearly

Deliverables TE #2

On time. Meets specifications and provides required details. Identified deficiencies corrected within three (3) business days.

No more than one (1) per month submitted late.

Discrepancies will be corrected within one iteration, no more than three (3) business days after notified of the error(s).

100%

Inspection

After each occurrence