2._PWS_-_MAMC_VTE_Maintenance_SOW_15_Aug_2019.pdf

PERFORMANCE WORK STATEMENT

VERTICAL TRANSPORTATION EQUIPMENT (VTE) FULL SERVICE MAINTENANCE AND REPAIR

SERVICES

MADIGAN ARMY MEDICAL CENTER JOINT BASE LEWIS-MCCHORD

(15 AUGUST 2019)

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Vertical Transportation Equipment (VTE)

Maintenance and Repair Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the

Contractor who, in turn, is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform full- service maintenance and repair services tailored to VTE at Madigan Army Medical Center (MAMC)

Joint Base Lewis-McChord (JBLM), WA. This work is defined in this Performance Work Statement (PWS) Part 5 and is to be performed on equipment from various manufacturers. Work shall be completed in a manner that will ensure continuous and safe operation of the VTE. The term “VTE” in this PWS includes all equipment listed in

Technical Exhibit (TE) #3 (e.g., freight and passenger elevators, wheelchair lifts, and dumbwaiters).

1.2. Background: VTE maintenance and repair services shall be performed at Madigan Army Medical Center

(MAMC) JBLM, Washington. For the purposes of this contract, JBLM is defined as JBLM-Madigan Army

Medical Center (MAMC) and JBLM Madigan Army Medical Center (MAMC) Annex. JBLM is a United States military installation located in Pierce and Thurston counties in Washington State. All work performed under this contract will be performed in Pierce County.

1.3. Objectives: The objective of this contract is to provide complete and full preventive maintenance and repair services on VTE at MAMC. Preventive maintenance includes, but is not limited to, regular cleaning, all inspections, testing, routine service, and maintenance in accordance with the American Society of Mechanical

Engineers (ASME) A17.1, A17.2, A17.3, A17.5, A17.6, and A18.1 codes, and manufacturer’s recommendations and requirements. All work not specifically mentioned, which is required to ensure that maintenance and repairs are complete and are within the intent of this contract, shall be performed without additional cost. Contractor shall perform, coordinate and complete the requirements of the contract in cooperation with any other Contractors or trades performing work at JBLM promptly and diligently as required by the standards of this contract.

1.4. Scope: Contractor shall provide required maintenance and servicing of equipment. Routine service shall consist of, but not limited to, examining, adjusting, cleaning, and lubricating the equipment. All lubrication frequencies and types of lubricants will meet manufacturer’s specifications. The Contractor shall prepare and submit a report to the

Contracting Officer’s Representative (COR) within five (5) business days of the service(s) performed along with all findings. The report shall identify each unit of equipment, the location, work performed, repairs needed, date of inspection/service, name of technician, and overall condition of the equipment. If repairs require work considered above routine maintenance work, the Contractor shall notify the COR for appropriate decision and action.

1.5. Period of Performance: The Period of Performance (POP) shall be for one base period of 12 months and four option periods of 12 months each.

Base Period 1 Nov 2019 to 31 Oct 2020

Option Period I 1 Nov 2020 to 31 Oct 2021

Option Period II 1 Nov 2021 to 31 Oct 2022

Option Period III 1 Nov 2022 to 31 Oct 2023

Option Period IV 1 Nov 2023 to 31 Oct 2024

1.6. General Information:

1.6.1. Federal Observed Holidays: The following federal holidays are observed. The term “federal holidays” includes days on which federal holidays are observed in lieu of the actual holidays. The Contractor is not required to perform routine maintenance and repair services on holidays. The Contractor shall be required to respond to emergency maintenance and repair calls on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.2. Hours of Operation: The Contractor is responsible for conducting business between the hours of 07:00-

16:30 Monday through Friday, except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.3. Emergency calls for service and repairs will be performed 24 hrs per day, seven days a week.

1.6.4. Place of Performance: The work to be performed under this contract will be performed at the locations listed in TE #3.

1.6.5. Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the

COR. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirements of the contract. The QCP is to be delivered to the Contracting Officer (KO) and COR by e-mail within ten business days after contract award. Any changes made thereafter shall be submitted to the COR by e-mail within five business days. After acceptance of the initial QCP, the Contractor shall receive the COR’s acceptance in writing of any proposed change to the QCP. Upon request, the Contractor shall provide the COR copies of its Quality Control documentation. The QCP, at a minimum, shall address the following:

i. Continuous process improvement

ii. Procedures for scheduling, conducting and documentation of inspection

iii. Discrepancy identification and correction

iv. Corrective action procedures to include procedures for addressing Government discovered non-conformances

v. Procedures for root cause analysis to identify the root cause

vi. Root cause corrective action to prevent re-occurrence of discrepancies

vii. Procedures for trend analysis

viii. Procedures for collecting and addressing customer feedback/complaints.

1.6.6. Quality Assurance: The Government will evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.7. Type of Contract: The Government will award a Fixed-Price/Requirements contract.

1.6.8. Post-Award Conference/Periodic Progress Meetings: The Contractor shall attend all post-award conferences convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR)

Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the

Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the

Government views the Contractor's performance and the Contractor shall apprise the Government of any problems.

The parties will take appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9. Security Requirements:

1.6.9.1. Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.9.2. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality

Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys to the

COR.

1.6.9.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO or COR, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment(s) due the Contractor.

1.6.9.2.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the

Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO or COR.

1.6.9.2.3. A set of keys for all VTE shall be checked out on a daily basis and returned on a daily basis to and from the FMD Work Order Desk at the beginning and the end of each day. After hours, a duplicate set of these keys may be checked out from the Madigan Hospital Communications Center and shall be returned upon completion of the work.

1.6.9.3. Display of Identification Badges: Each Contractor employee shall wear a Government-furnished identification badge while performing work under the contract. All Government-furnished, and Fast Access identification badges shall be worn prominently on the upper front of the outer garment unless precluded by

Occupational Safety & Health Administration (OSHA) regulation(s). Contractor-furnished identification badges shall not be used for access to any Government installation. Contractor shall obtain Madigan Badge for each employee who normally performs work on Madigan VTEs.

1.6.9.4. Base Access Training Requirements:

1.6.9.4.1. Anti-Terrorism (AT) Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within ten working days of contract start, within ten (10) working days of each option year, and within ten working days of new employees commencing performance. The contractor shall submit certificates of completion via email for each affected contractor employee and subcontractor employee to the

COR. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.9.4.2. iWATCH Training: The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated sub-contractor employees. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award. iWATCH training can be found at the following website:

https://www.dvidshub.net/video/583923/iwatch-2018.

1.6.9.4.3. Operation Security (OPSEC) Training: Contractor personnel shall complete Level I OPSEC training within ten working days of contract start and within ten working days of new employees commencing https://atlevel1.dtic.mil/at https://www.dvidshub.net/video/583923/iwatch-2018 performance. All contractor employees shall complete annual refresher OPSEC awareness training, within ten working days of each option period or one year from the date that an employee commences performance (if not on contract start date), as appropriate. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR via email. OPSEC training is available at the following website: http://cdsetrain.dtic.mil/opsec/

1.6.10. Commercial Vehicle Access to Joint Base Lewis-McChord:

1.6.10.1. These instructions apply for vehicle access to Joint Base Lewis-McChord (henceforth referred to as JBLM).

Procedures for commercial vehicle access to JBLM are subject to change without prior notice. Current information concerning road conditions may be obtained by calling (253) 967-1733. JBLM is comprised of three different areas:

JBLM-Lewis Main, JBLM-Lewis North, and JBLM-McChord Field.

1.6.10.2. Unless the contractor has been approved by their Government Agent to obtain an Automated Installation

Entry (AIE) Extended Access Badge, commercial vehicle access to JBLM will be allowed only at a Commercial

Vehicle Inspection Point (CVIP). The primary CVIP for JBLM-Lewis Main and JBLM- McChord Field is located at the Logistics Center Gate (Exit 123 from I-5). For JBLM-Lewis North the primary CVIP is at the Integrity Gate located off of Dupont-Steilacoom Road at the intersection of Wharf Road. Both gates are open Monday through Friday, excluding federal holidays. These gates are open for inbound commercial vehicle access and inspection. The current hours for commercial vehicles at Logistics Center Gate are 0500-1830 and Integrity Gate CVIP are 0500-1300. When the Integrity CVIP closes at 1300, vehicles requiring access to JBLM-Lewis North will process at Logistics Center Gate and will proceed through JBLM to the Liberty Gate. Vehicles requiring access to JBLM-McChord Field will use Unity

Bridge to travel from Lewis Main to McChord Field. All gate hours are subject to change without notice. Current information on gate hours can be obtained from the JBLM-Lewis Main Visitor Center at 967-4794.

1.6.10.3. Commercial Vehicle Gates are typically closed on weekends (Saturdays and Sundays) and federal holidays.

On Saturdays, Sundays, federal holidays, and on other days on which these gates are closed, commercial vehicles must use the Madigan Gate (Exit 122 from I-5). The current hours for commercial vehicles at the Madigan Gate are 1830-

0500, Mon-Fri and 24 hours on Weekends and Holidays.

1.6.10.4. A visitor pass must be obtained for entry to JBLM. All vehicle occupants are required to undergo security vetting prior to being issued a pass. All commercial vehicles are subject to inspection. The contractor should anticipate delays in getting commercial vehicles on post. The contractor must also allow additional time for commercial vehicles to reach their destination by driving through JBLM. If the commercial vehicle is carrying a load of cement or hot asphalt for delivery, the driver shall notify the gate guard as soon as possible and request that the vehicle be given priority for being searched; however, the Government does not guarantee that the vehicle will be given priority.

1.6.10.5. On weekends large vehicles (needing greater than 12'-5" clearance) will require special coordination to gain access to JBLM-Lewis North. Once these vehicles have cleared Madigan CVIP they will proceed through JBLM to the

Liberty Gate. Drivers needing access to JBLM-Lewis North must inform the gate guard at the Liberty Gate that their vehicle is over 12'-5" in height and that they will require access to JBLM-Lewis North. The driver will receive a briefing on proper procedures and be instructed on when they are clear to cross over. The Contractor shall ensure that its drivers, including drivers of subcontractors at any tier, comply with the procedures as explained to them for access to

JBLM-Lewis North.

1.6.10.6. Automated Installation Entry Badges are issued at either the JBLM-Lewis Main Visitor Center located at Exit

120 prior to Liberty Gate, or at the JBLM McChord Field Visitor Center located at Exit 125 prior to the McChord Main

Gate. Both Visitor Centers are open 7 days a week. The Lewis Main Visitor Center hours are 0500-2200. The

McChord Visitor Center hours are 0600-1930. Oversized vehicles are not authorized in the parking lot of either facility.

1.6.10.7. If all vehicle occupants have been issued an AIE Badge contractor vehicles may enter the installation through any gate except at Force Protection Level Charlie or Delta. During Force Protection Level Charlie or Delta, all contractor vehicles must enter through a CVIP. All passengers in the contractor vehicle must have an AIE Badge;

otherwise, the contractor vehicle must enter through a CVIP and occupants must undergo security screening and obtain visitor passes.

1.6.11. Identification of Contractor’s Employees – Automated Installation Entry Extended Access Badges:

1.6.11.1. These instructions apply for vehicle access to Joint Base Lewis-McChord (henceforth referred to as

JBLM). Procedures for commercial vehicle access to JBLM are subject to change without prior notice.

Current information concerning road conditions may be obtained by calling (253) 967-1733. JBLM is http://cdsetrain.dtic.mil/opsec/ comprised of three different areas: JBLM-Lewis Main, JBLM-Lewis North, and JBLM-McChord Field.

1.6.11.2. Each employee who requires access to JBLM to perform work under any contract, at any tier, must obtain either an AIE Extended Access Badge or a visitor’s pass to obtain access.

(1) An AIE Extended Access Badge will only be issued to an employee, at any tier, if the employee requires access more than twice per week. An AIE Extended Access Badge will only be issued to contractor employees if the contractor is listed on the Contractors Authorized List (CAL).

(2) Contractor employees, at any tier, who require access twice per week, or less often, or do not have an AIE Extended Access Badge shall obtain a visitor’s pass at a JBLM Visitor Center or at a Commercial

Vehicle Inspection Point. The visitor’s pass can be issued for a maximum of 90 days at a time.

Companies must be listed on the CAL and employees obtaining a pass must be sponsored. Only those company employees listed on the CAL may sponsor other employees. Employees may also be sponsored by a DoD ID Cardholder associated with the contract.

1.6.11.3. The contractor shall submit a roster of all employees performing work under the contract who will require access to the installation to the Contracting Officer’s Representative (COR) for the contract who will forward it to the JBLM Directorate of Emergency Services (DES) Security and Access Control Division

(SACD). Information required to be included on the roster is the full legal name, date of birth, and state of residence which will be used to conduct a National Crime Information Center Interstate Identification Index

(NCIC III) check on each employee to determine their eligibility for access. The NCIC III checks are conducted by the government at no cost to the contractor. If the results of a NCIC III check on a contractor employee are adverse, that employee will not be eligible for an AIE Extended Access Badge or visitor’s pass.

If an AIE Extended Access Badge or visitor’s pass are denied for any reason, the contractor employee may apply for a waiver to the denial through the government point of contact for the contract. Instructions for applying for a waiver will be provided to the contractor when a contractor employee is denied access.

Contractor employees who are cleared for access after the NCIC III check can apply for an AIE Extended

Access Badge through the contractor. Applications for the AIE Extended Access Badge or contractor visitor pass can be obtained from the COR for the contract or from the JBLM webpage at:

https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/gate-information

1.6.11.4. If an employee no longer needs a visitor pass or AIE Extended Access Badge for any reason (e.g., quits his/her job or no longer performs work under the contract), the contractor shall notify the COR or the

Visitor Center immediately. Notification can be made by telephone or by email, although written communication is preferred. This notification will allow the DES to deactivate the pass or badge and render it invalid. Contractors are requested to attempt to retrieve the pass or badge and return it to the COR or the

Visitor Center within two (2) calendar days of such change. An employee’s inability to obtain entrance to a military installation because he/she does not have the required identification badge or visitor’s pass shall not excuse timely performance of the requirements of this contract. Badges and passes for JBLM access are currently issued at both the Lewis and McChord Visitor Centers and the vehicle/weapons registration office in

Waller Hall. The Government may change the location at which identification badges are issued or returned, with or without advance notice to the contractor. Any such changes shall not be a basis for adjusting the contract price under any clause of this contract.

1.6.11.5. AIE Extended Access Badges and/or visitor’s passes shall not be reproduced or copied by the contractor, its subcontractors, or their employees. If an employee’s identification badge or pass is lost, stolen, or reproduced, the contractor shall verbally report the loss, theft, or reproduction to both the COR for the contract and the Visitor Center immediately after such loss, theft, or reproduction is discovered. This notification will allow the DES to deactivate the pass or badge and render it invalid. Additionally, the contractor will provide a written report of the circumstances surrounding the discovery of the loss, theft, or reproduction to both the COR and the Visitor Center within one (1) business day.

1.6.11.6. Each contractor employee shall wear the AIE Extended Access Badge while performing work under the contract. The identification badge shall be worn on the upper front of the outer garment unless precluded by OSHA regulation(s). The identification badge shall not be used for access to any Government installation except for performance of work under the contract for which it was issued.

1.6.11.7. The contractor shall, upon expiration or termination of the contract, collect all identification badges and turn them in to the COR.

1.6.12. Commercial Vehicle Access to the Airfield Enclosure on JBLM-McChord Field.

https://home.army.mil/lewis-mcchord/index.php/my-Joint-Base-Lewis-Mcchord/all-services/gate-information

1.6.12.1. These instructions apply to vehicle access to the airfield enclosure on JBLM-McChord Field.

1.6.12.2. Portions of the airfield enclosure at JBLM-McChord Field are classified as restricted areas in accordance with

Department of Defense Security regulations. Access to those areas is strictly limited. Unauthorized entry into a restricted area can result in apprehension for trespassing, confiscation of the AIE Extended Badge, and loss of access privileges for all of JBLM.

1.6.12.3. AIE Extended Access Badges are not valid for access to restricted areas on the McChord Field Airfield

Enclosure.

1.6.12.4. The AIE Extended Badge allows individuals to enter the administrative areas of the McChord Field Airfield

Enclosure. Those areas are accessed via Levitow Boulevard. Vehicle operators are prohibited from turning either left or right when crossing the taxiway which crosses Levitow Boulevard. Vehicle operators are required to continue straight when either entering or departing the Administrative Office area. Personnel entering into restricted areas will be detained by JBLM Police and may face criminal charges, confiscation of their AIE Badge or pass, and loss of access privileges for all of JBLM.

1.6.12.5. Individuals requiring access into restricted areas on the McChord Field airfield enclosure are required to obtain a Restricted Area Badge. These badges are issued by the 627th Security Forces Squadron (SFS) located at Bldg.

P7 on JBLM-McChord Field. To determine whether a Restricted Area Badge is required, and to determine the process for having a Restricted Area Badge issued to a contractor, the Contracting Officer's Representative (COR) can call the

627th SFS at 253-982-1139/1137.

1.6.12.6. At any time during the contract period where changes occur in the contractor's vehicles or employees, the contractor shall notify the COR of changes immediately.

1.6.12.7. Contractors and their employees will adhere to all applicable JBLM security and traffic laws.

1.6.13. Applicable VTE Standards: The JBLM VTE program utilizes ASME A17.1, A17.2, A17.3, A17.4, A17.5, A17.6, and A18.1. When updates are made to these codes, they will be incorporated into the VTE program on the code effective date. The JBLM VTE program also utilizes DoD Unified Facilities Code (UFC)

3-490-06 Elevators, the International Building Code (IBC), the National Electrical Code (NEC) and appropriate

National Fire Protection Association (NFPA) codes. This is not an exhaustive list as there are other DoD

UFC’s, national codes, and JBLM Design Criteria which interact with VTE systems (e.g. plumbing code). DoD

UFC’s can be downloaded from the Whole Building Design Guide website at http://www.wbdg.org.

1.6.14. Special Qualifications: The Contractor shall be licensed by the State of Washington to provide the services specified in this contract. All work shall be performed by personnel who are trained and qualified for the systems and equipment. Contractor elevator mechanics shall be licensed by the State of Washington for the maintenance of VTE. Documentation such as certifications and licenses shall be provided to the COR via e-mail within ten business days after contract award and within ten business days of new employees commencing performance, or current employees receiving updated certifications or licenses.

1.6.12. Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the

Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substances. The

Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive

5500.07-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.C 2101-2107 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct politically related activities or events on the installation.

1.6.13. Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software produced under this contract shall be

Government owned and are the property of the Government with all rights and privileges of ownership/copyright http://www.wbdg.org/ belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the

Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.14. Organizational Conflict of Interest: Contractor and sub-contractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information

(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in

FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the

KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.15. Emergency Services: Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. The Contractor shall have competent personnel trained and capable of dealing with minor personal injuries. The Contractor shall notify the COR of any accident requiring emergency medical treatment within 30 minutes of the incident.

1.6.16. Privately Owned Weapons on JBLM: The Contractor, Contractor employees, and sub-contractors shall not be allowed to possess privately owned weapons during the execution of this contract. This does not include the possession of fixed blade or folding blade knives with a cutting edge of 3 inches or less (refer to Army Regulation

(AR) 190-11, Physical Security of Arms, Ammunition, and Explosives, and JBLM Regulation 210-6, Basic Standards of I Corps, 1 August 2011).

1.6.17. Collective Bargaining Agreement (CBA): Per FAR Part 22, the Contractor shall supply the KO and COR a copy of the elevator union’s CBA with the elevator mechanics and apprentices. The CBA shall be emailed to the KO and COR within ten business days from contract award and within ten business days after any changes.

PART 2

DEFINITIONS & ACRONYMS

2.1. Alteration: An alteration on existing VTE is not included under full service maintenance and repair.

Alteration/modernization are considered excluded services. The typical alteration results in a betterment to the safe operation of the equipment. In the case of elevators, when an alteration is made, all affected safety requirements shall be complied with. All work as part of an alteration shall comply with specific requirements of the current

ASME A17.1 Code edition. See ASME A17.1 for requirements.

2.2. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

2.3. Contracting Officer (KO): A person duly appointed with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. The KO is the only individual who can legally bind the Government.

2.4. Contracting Officer’s Representative (COR): An individual designated in writing by the KO to perform specific contract administration functions. The KO has the overall responsibility to ensure that all requirements of law and regulation are followed for this contract. However, as the KO’s representative, the COR is delegated the authority to monitor compliance and performance of the Contractor and its employees under this contract. The COR will attempt to resolve compliance or performance issues with the Contractor but, failing resolution, will report them to the KO. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or delivery dates. Other than the

KO, the COR is the only Government employee who may direct the flow of technical matters between the

Government and the Contractor. Therefore, while the COR can and must make technical decisions, the COR shall not take any action unless it is clearly authorized by the COR designation letter or by terms of this contract. This individual does NOT have the authority to change the terms and conditions of the contract.

2.5. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.6. Deliverable: Something that can be delivered; may be a physical item or a non-manufactured thing such as meeting minutes or a report.

2.7. Maintenance, Repair, and Replacement: Maintenance, repair, and replacement are on existing VTE and included in the contract scope of services. All maintenance, repair, and replacement of damaged, broken, or worn parts are to be done in a manner that ensures that the equipment may be operated safely. Maintenance, repair, and replacement are actions to restore equipment to a state in which it may safely perform its required operations as installed IAW the manufacturer’s recommendations. See ASME A17.1 for requirements.

2.8. Over and Above Work: Reference Department of Defense Federal Acquisition Regulation Supplement

(DFARS) clause 252.217-7028, Over and Above Work. Work discovered during the course of performing maintenance and repair efforts that is not covered by the line item(s) for the basic work under the contract; is within the general scope of the contract; and is necessary in order to satisfactorily complete the contract. See paragraph 5.4.

for specifics covered under Over and Above Work.

2.9. Physical Security: Actions that prevent the loss or damage of Government property.

2.10. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service meets contract requirements.

2.11. Sub-contractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the sub-contractor.

Acronyms:

ADA Americans with Disabilities Act

AR Army Regulation

ASME American Society of Mechanical Engineers

ASTM American Society for Testing and Materials

AT Anti-Terrorism

CFR Code of Federal Regulations

COR Contracting Officer’s Representative

CMR Contractor Manpower Report

CMRA Contractor Manpower Report Application

DA Department of the Army

DFARS Department of Defense Federal Acquisition Regulation Supplement

DoD Department of Defense

EMS Environmental Management System

FAR Federal Acquisition Regulation

FFEO Firefighters’ Emergency Operation

FY Fiscal Year

FPCON Force Protection Condition

GFP Government-Furnished Property

GPP Green Procurement Plan

HJB Headquarters Joint Base

HM Hazardous Material

HQDA Headquarters, Department of the Army

HW Hazardous Waste

IAW In Accordance With

IBC International Building Code

ISO International Organization for Standardization

JBLM Joint Base Lewis-McChord

KO Contracting Officer

MCP Maintenance Control Plan

NEC National Electric Code

NEPA National Environmental Policy Act

NFPA National Fire Protection Association

OCI Organizational Conflict of Interest

OEM Original Equipment Manufacturer

OSHA Occupational Safety and Health Administration

OPSEC Operations Security

PRS Performance Requirements Summary

PWS Performance Work Statement

QASP Quality Assurance Surveillance Plan

QCP Quality Control Plan

RCW Revised Code of Washington

TE Technical Exhibit

TWCF Transportation Working Capital Fund

UFC Unified Facilities Code

UFGS Unified Facilities Guide Specifications

USC United States Code

VTE Vertical Transportation Equipment

PART 3

INCIDENTAL SUPPORT SERVICES

3.1. Incidental Support Services: The Government will supply an ASME QEI-1 certified inspector for annual (CAT-1) and five-year (CAT 5) testing.

3.1.1. Utilities: The Government will provide all utilities required to perform the services as required by this

PWS.

3.1.2. Publications: Equipment operating manuals and drawings presently located in each VTE Penthouse will be made available to the contractor. Any additional manuals or drawings required for the performance of this contract shall be the responsibility of the contractor.

3.1.3. Office Space: The Government will make available a dedicated office space for Contractor use.

PART 4

CONTRACTOR-FURNISHED ITEMS AND SERVICES

4.1. General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Part 3 of this PWS. All work done by the contractor shall be code compliant and all VTE shall be maintained to be code compliant at all times.

PART 5

SPECIFIC TASKS

5.1. Key Personnel: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the KO and the COR. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available by phone during the hours of operation, as described in paragraph 1.6.2. The Contractor shall provide the name of the Contract Manager and alternate to the KO and COR via email within five business days of contract start and within five business days as changes to key personnel are made.

The Contractor shall provide the COR a local or toll free telephone number, pager number(s) and a designated point(s) of contact to receive emergency service calls after normal duty hours. The designated point(s) of contact will make arrangements to enable the Contractor’s technicians to receive and respond to service requests. Calling will constitute notification by the Government and begin the time required to respond. The contractor shall notify the COR immediately (telephonically) when changes are made to the designated point(s) of contact or telephone numbers.

5.2. Basic Services.

5.2.1. This full service maintenance and repair contract signifies that the Contractor takes total service responsibility for the equipment identified in the contract. This work will be performed on equipment from various manufacturers and includes traction and hydraulic elevators, escalators, dumbwaiters, and hydraulic material lifts. Except those services covered in paragraph 5.4, the monthly fixed price includes all maintenance, repairs, replacements, emergency service calls, and monthly firefighters’ emergency operation (FFEO) testing. This contract allows the Government to budget total yearly costs and eliminates concerns relating to individual parts repair or replacement invoicing. The

Contractor assumes all responsibility and determines the amount of service visits and types of service required to keep the VTE operating safely and within the requirements of the applicable ASME A17 codes, manufacturer’s recommendations/requirements, and the performance objectives of TE #1, Performance Requirements Summary

(PRS).

5.2.2. Work conducted on VTE will be IAW ASME A17.1, Safety Code for Elevators and Escalators (applicable to the code year for each VTE and those sections which retroactively apply with each new code version), ANSI/ASME A17.2, Guide for Inspection of Elevators, Escalators, and Moving Walks (most current edition), A17.3, Safety Code for Existing Elevators and Escalators (most current edition), A17.5, Elevator and Escalator

Electrical Equipment (applicable edition), A17.6, Standard for Elevator Suspension, Compensation, and Governor

Systems (applicable edition), UFC 3-490-06, Elevators (applicable edition), National Fire Protection Association

Standards (NFPA) (applicable edition), Unified Facilities Criteria (UFC) 3-600-01, Fire Protection Engineering for Facilities (applicable edition), Occupational Safety and Health Administration (OSHA) Standards, International Building Code (IBC) (applicable edition), and the recommendations/requirements of the original equipment manufacturer (OEM).

5.2.3. The Contractor shall furnish all materials, supplies, and equipment necessary to meet the requirements under this PWS. Materials shall be of at least equivalent material, strength, and design, as specified in ASME A17.1, Section 8.6. Material shall be of at least equivalent material, strength, and design, as specified by the equipment manufacturer. The Contractor shall ensure that all parts are warranted against defects or failure for a minimum period of one year. The Contractor shall replace any new or replaced part that fails within one year after installation, including labor, at no additional cost to the Government.

5.2.4. The Contractor shall notify and coordinate with the COR when parts are not available. The Contractor shall provide the following information: parts required, estimated time of parts arrival, and the estimated completion time of the repair. Mark-up on the price of parts purchased by the Contractor under this contract will not be authorized. Any part, component or assembly unavailable from the manufacturer due to obsolescence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

5.2.5. Remote communications and/or modem troubleshooting with VTE is NOT allowed.

5.2.6. Contractor shall assign a minimum of one dedicated VTE mechanic at Madigan Hospital to perform all maintenance and repairs Monday through Friday. In the event the assigned mechanic is unable to perform duties during normal working hours, the Contractor shall contact the COR when another technician may be assigned. This does not preclude the possible need for additional qualified VTE mechanics to be on site as the need may arise due to additional required work.

5.2.7. The Contractor shall use a HEPA filter vacuum in the hospital when cleaning equipment. The Contractor shall use MAMC guidelines for: “Infection Control During Construction” as a reference for meeting minimal infection control standards required at Madigan Hospital. The Contractor is required to maintain a quality program in accordance with Industry standards to ensure preventive maintenance, remedial service calls, and emergency service calls are in accordance with the manufacturer's maintenance manuals and commonly accepted commercial practices.

5.3. Full Service Maintenance and Repair

5.3.1. Condition Assessment. The Contractor, along with the COR, shall determine the working order and condition of all VTE listed in TE #3. The Government will either replace non-VTE system related missing items (e.g. , machine room fire extinguisher), repair non-VTE system items not in working order or serviceable condition (e.g. , smoke detector), or issue a Task Order(s) directing the Contractor to replace the missing item(s) and/or accomplish the repair(s). The COR will give instructions for situations where a unit requires a level of repair potentially constituting an alteration as described by paragraph 2.1 and ASME A17.1. The Contractor and the COR shall certify their agreement as to the working order of the VTE. If the Government elects to direct the Contractor to perform the work, it will be considered excluded work and the Government and Contractor will negotiate the additional effort (including the timeframe and effective date) and the KO will issue a Task Order accordingly. All repair work shall be IAW standard commercial practices using only new parts of equal quality, specified by the VTE manufacturer in effecting repairs

(substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency). The condition assessment will be performed at the beginning of the contract to all VTE. All

VTE added to the contract after award shall have a condition assessment performed within ten business days after the

Contractor is notified of the new VTE.

5.3.2. Maintenance Control Plan (MCP). The Contractor shall develop and submit to the Government an annual written

MCP for each unit of VTE. The MCP shall meet the requirements of ASME A17.1, Section 8.6, and shall include an inspection and maintenance service checklist and a schedule showing what months preventive maintenance will be performed. Per ASME A17.1, Section 8.6, the MCP will not be generic in nature, but be unit specific and be based on:

a. Equipment age, condition, and accumulated wear.

b. Design and inherent quality of the equipment.

c. Usage.

d. Environmental conditions.

e. Improved technology.

f. The manufacturer’s recommendations and original equipment certifications for and SIL rated devices or circuits.

g. The manufacturer’s recommendations based on any ASME A17.7 approved components or functions.

The Contractor shall perform inspections and maintenance of all VTE IAW the MCP. The MCP shall ensure compliance with all minimum DoD, ASME, and other code requirements, and be IAW manufacturer specifications of material, procedure, schedule, and documentation. The MCPs shall be submitted to the COR via email and placed in the machine room within 20 business days after start of contract, within ten business days after the start of each contract option period, and within ten business days of changes to or the addition of VTE. The MCP shall be kept in a three ring binder in the machine room.

5.3.3. The Contractor shall perform maintenance IAW the MCP to ensure reliable and continuous safe operation.

The MCP is required to specify appropriate intervals for specific maintenance items. The Contractor shall perform monthly FFEO testing on all applicable units.

5.3.4. Cleaning of equipment spaces and daily cleanup of job sites in conjunction with maintenance, inspections, testing, and repairs are required. The Contractor shall also be responsible for disposing of hydraulic oil/waste and other waste from maintenance and repair operations.

5.3.5. The Contractor’s maintenance services shall include periodic cleaning and repair of building items such as the hoistway, pit, car top, machine room walls and floors, painting of all exposed elevator machinery, re-lamping of signal fixtures, re-lamping of cab lighting, position indicators, and car enclosures, sills, emergency telephone equipment, signal fixture faceplates, intercom communication equipment, as well as replacement of consumable parts.

Maintenance services shall also include periodic inspection, cleaning and access required for other repairs of sump pumps (not included in this contract) located in each of the elevator pits. This includes “clean down” maintenance for the escalators and similar PM services for elevators as required by code for VTE certification. If during the course of maintenance a unit is taken out of service, the Contractor shall notify the COR by phone or email within one hour.

5.3.6. The Government may perform inspections of the VTE at no additional cost to the Government for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the

Contractor will be notified in writing of any determination and shall be responsible for the corrective actions unless excluded by paragraph 5.4. The Contractor shall also support other MAMC personnel and Contractors who require access to VTE spaces for maintenance/repairs at no additional cost to the Government.

5.3.7. The Contractor shall prepare and submit a service report to the COR via email once per week (Monday). The report shall identify dates and times of maintenance or service calls, the locations of the VTE, the work performed, a list of all materials provided for maintenance and/or repairs, name of the technician(s) performing maintenance and/or repairs, and the overall condition of the VTE.

5.3.8. Annual Fire Alarm Testing.

5.3.8.1 The Contractor shall provide and ensure availability of a technician to provide access to fire alarm equipment located in the hoistway and machine room during annual fire alarm testing and certification, and to test and reset firefighter recall operations. The Contractor shall provide adequate personnel to ensure that regular maintenance and response to service requests (callbacks) continue during this testing.

5.3.8.2 The Government will provide notice at least two weeks in advance as to when the fire alarm testing will be conducted. Annual testing is normally done Monday through Friday from 0600 to 0700. Annual tests are normally conducted for three days on a quarterly basis to complete all testing over the course of a year.

5.3.9 Annual (CAT-1) and Five-Year (CAT-5) Testing.

5.3.9.1 The Contractor shall provide and ensure availability of support personnel, weights, and all equipment necessary to perform annual (CAT-1) and five-year (CAT-5) testing, as specified in ASME A17.1, A17.2, and A18.1. The

Contractor shall provide adequate personnel to ensure that regular maintenance and response to service requests

(callbacks) continue during this testing.

5.3.9.2 The Government will provide notice at least two weeks in advance as to when these tests will be conducted.

The Government will provide an ASME QEI-1 certified inspector for this testing.

5.3.9.3 Correction of any elevator maintenance deficiencies noted by the Government-furnished elevator inspector deemed to be a part of normal maintenance shall be accomplished by the Contractor at no additional cost to the Government.