Amendment 0001.pdf
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- Lifelong Learning Center (LLC) Technical Suppport Services Federal contract opportunity
- Solicitation number
- W911S0-20-R-0006
About this file
This is a performance work statement for a technical support services contract to maintain Lifelong Learning Centers for the Department of the Army. The contractor will provide support for four LLCs located at Fort Eustis, Fort Gordon, Fort Leonard Wood, and Fort Leavenworth, as well as three separate locations at the Judge Advocate General Legal Center and School, Warrant Officer Career College, and United States Army Sergeants Major Academy. Services include maintaining web portals, digital libraries, a support desk, student management databases, and server infrastructure. The contractor will also capture metrics, train instructors, integrate requirements for National Guard and Reserve units, and operate a tiered help desk. The performance period is for one base year with four one-year options.
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| File | Type | Posted |
|---|---|---|
| Government Responses to Industry Questions Summary Amendment 0006.xlsx | XLSX spreadsheet | |
| Amendment 0006.pdf | ||
| Government Responses to Industry Questions Summary Amendment 0005.xlsx | XLSX spreadsheet | |
| Amendment 0005.pdf | ||
| Amendment 0004.pdf | ||
| Pricing Worksheet.xlsx | XLSX spreadsheet | |
| Government Responses to Industry Questions Summary Amendment 0003.xlsx | XLSX spreadsheet | |
| Amendment 0003.pdf | ||
| Amendment 0002.pdf | ||
| Government Responses to Industry Questions Summary.xlsx | XLSX spreadsheet | |
| Solicitation W911S0-20-R-0006.pdf | ||
| Attachment 11 -DD 254.pdf | ||
| Attachment 13 - Question Format.xlsx | XLSX spreadsheet |
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Text version
W911S020R0006
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA
FAR (48 CFR) 53.243
The purpose of this amendment is to revise the Performance Work Statement (PWS). PWS Attachment 2, “Site Specific Duties” for Fort Leonard Wood LLC paragraph 4.1.1 is updated and paragraphs 4.3.10 and 4.4 through 4.4.9.6 are removed. All other PWS requirements remain the same.
1. CONTRACT ID CODE PAGE OF PAGES
S 1 64
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
16C. DATE SIGNED
BY 02-Apr-2020
16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contracting Officer)(Signature of person authorized to sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W911S020R0006
X 9B. DATED (SEE ITEM 11)
30-Mar-2020
10B. DATED (SEE ITEM 13)
9A. AMENDMENT OF SOLICITATION NO.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.
Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:
(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN
REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)
6. ISSUED BY
3. EFFECTIVE DATE
02-Apr-2020
CODE
MICC - FORT EUSTIS
705 WASHINGTON BLVD
FORT EUSTIS VA 23604
W911S0 7. ADMINISTERED BY (If other than item 6)
4. REQUISITION/PURCHASE REQ. NO.
CODE
See Item 6
FACILITY CODECODE
EMAIL:TEL:
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 1449 - CONTINUATION SHEET
The following have been modified:
ATTACHMENTS & EXHIBITS
PERFORMANCE WORK STATEMENT (PWS)
For
LIFELONG LEARNING CENTER (LLC) CONTRACTOR TECHNICAL SUPPORT
COMBINED ARMS CENTER-TRAINING
ARMY TRAINING SUPPORT CENTER
FORT EUSTIS, VA 23604
PART 1
GENERAL INFORMATION
1.0 General: This is a non-personal services contract to provide US Army Training and Doctrine Command (TRADOC) Proponent-Lifelong Learning Center (LLC) Technical Support for the LLC Program. The purpose of the LLC Program is to provide lifelong learning capability at TRADOC schools. Lifelong learning gives TRADOC the ability to create a training and education environment that takes advantage of major developments in information technologies and training and education methodologies. It provides the ability to support a force in transformation by providing relevant, standardized training and education, on demand, to the right Soldier, leader, or unit, at the teachable moment, regardless of location. The LLCs specifically address that portion of TRADOC’s mission to train and educate the Army’s Soldiers; develop leaders; and support training in units. Key in the development of the lifelong learning process is ensuring the process is user-friendly. All players associated with the mission to train and educate the force will improve their ability to perform their jobs and more importantly, the Soldier and leader will benefit from a process that allows them to learn, grow, and achieve in their profession throughout their career, wherever they serve.
1.0.1 The LLC is the technical hub of the lifelong learning process and is essential for all lifelong learning development. It is the community of interest for the proponent. The LLC is the portal for all Soldiers/leaders to access their proponent training and education content. The LLC provides training and education content, courses and courseware, collaboration, information, discussions, all related to the professional needs of the user. The LLC has a student management function to monitor, manage, and provide relevant training content to a Soldier throughout their career. The LLC has a digital library for creation, storage and delivery of all standardized proponent training and education content, and has a human element with support available 24 hours/7 days a week via the Army Training Help Desk. LLC Technical support is currently provided at the following locations: Ft.
Eustis, VA; Ft. Gordon, GA; Ft. Leavenworth, KS; Ft. Leonard Wood, MO; the Judge Advocate General Legal Center and School (TJAGLCS), Charlottesville, VA; the Warrant Officer Career College (WOCC), Ft. Rucker, AL;
and the United States Army Sergeants Major Academy (USASMA), Ft. Bliss, TX, with the Contractor Program Manager on-site at the Ft. Eustis location.
1.0.2 The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The contractor shall provide all personnel, supervision, and other items necessary to perform TRADOC Proponent-LLC Technical Support as outlined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services.
1.2 Background: The initial execution of lifelong learning in the Army was done at the Army Signal School at Fort Gordon, GA. A year-long study was conducted for Ft. Gordon in 2001 to examine current training and education methodologies and proposed a plan to take their training mission into the future. The result was a plan created in July 2001 titled “The University of Information Technology and Digital Training Master Plan”. The plan was the birth of the lifelong learning process. The LLC program was extended to Ft. Leavenworth, KS and Ft. Leonard Wood, MO in 2006. The enterprise LLC was established at Ft. Eustis, VA in 2007.
1.2.1 It is TRADOC’s methodology of providing training and education along with the opportunity to acquire the skills, knowledge, and attributes needed to perform the missions of the Army’s Future Forces. The four established LLCs (Forts Eustis, Gordon, Leonard Wood, & Leavenworth) and three separate locations at TJAGLCS in Charlottesville, VA, WOCC at Ft. Rucker, AL, and USASMA at Ft. Bliss, TX currently have more than 299,000 resident and non-resident registered users annually using the Learning Content Management System (LCMS) (Blackboard Learn™) capability on the .mil (NIPR), .smil (SIPR), and commercial (.com) networks.
1.3 Objectives: The contractor shall maintain Web Portal capability, Support Desk and Digital Library functionality, Student Management (database) and Extension Campus support capability, and LCMS (Blackboard Learn™) capabilities that facilitate the sustainment of the LLCs on all three networks - .mil, .smil, and .com. The LLCs will provide community of interest training support for students. The LLCs LCMS is accessible to students in all three environments (.mil, smil, and .com) on a 24-hour basis as classrooms without walls, making training content accessible on demand to Soldiers in every theater of operations. The LLCs LCMS will provide commanders in the field with Extension Campus capability, enabling them to bring training content to it, in the environment in which that training is crucial, diminishing the need to send Soldiers to the resident school.
1.4 Scope: The TRADOC Capability Manager (TCM) for Army Training Information System (ATIS) is responsible for maintaining standardized LLC capabilities for both TRADOC and non-TRADOC schools. The Combined Arms Center-Training (CAC-T), Fort Leavenworth, KS, has designated the US Army Training Support Center (ATSC) at Fort Eustis, VA to serve as the Program Manager (PM) for this effort. LLCs expand/enhance each proponent school with an “always–on” 365/24/7 capability. The LLC infrastructure leverages cutting-edge technologies and are adaptable to future technology evolutions focused on improving the lifelong learning concept such as injecting load balancing solutions, updating authentication methods, using content caching solutions The contractor shall provide support services for four (4) LLCs and three (3) separate operating locations; however, the requirement may evolve into more or less locations and work effort dependent upon DoD future needs.
1.4.1 This strategy uses a Firm Fixed Price (FFP) contract platform, encompassing the four LLCs and other supported training detachments, becoming effective on or about 12 August 2020. The current requirement may expand or contract dependent upon Army requirements and or budgetary constraints.
1.4.2 In accordance with Department of the Army lifelong learning strategy and pursuant to TRADOC guidance, the LLC’s support capabilities shall be maintained at Fort Eustis, VA; Ft. Gordon, GA; Ft. Leavenworth, KS; Ft.
Leonard Wood, MO; TJAGLCS, Charlottesville, VA; the WOCC, Ft. Rucker, AL; and the USASMA, Ft. Bliss, TX.
The scope of this order applies to personnel required to establish, operate, and maintain LLC capability at each location.
1.5 General Information
1.5.1 Deliverables: A Contract Deliverable Requirements List (CDRL) is included in the contract. Typical CDRL items are monthly status reports, trip reports, in-progress reviews, lessons learned reports, etc. Unless otherwise indicated, monthly reports shall be submitted to the Contracting Officer’s Representative (COR) in the mutually agreed upon Microsoft office product format by no later than ten (10) Working Days after the end of each month.
The contractor shall create or maintain the following documents for each location.
1.5.1.1 System Architecture Document: The contractor shall update and maintain the document. The LLC system architecture document shall identify the servers associated with the system and its interdependency with other systems such as Enterprise Authentication Management System - Army (EAMS-A) and the Army Training Resources and Requirements System (ATRRS). This documentation shall include server topology and configuration documents as required, clearly articulating what services are being hosted. The System Architecture Document report shall include system information sheets and be submitted to the COR five (5) working days after changes occur.
1.5.1.2 Continuity of Operations Document: The contractor shall be required to maintain a job book articulating operations and maintenance processes and procedures. This document includes but is not limited to system and content battle drills. This continuity document serves as the document to clarify how to operate and sustain the evolving environment in accordance with best practices and experiences. The contractor shall maintain an Operational Journal to serve as a permanent record for summarizing the system architecture changes to include patches applied and system incident reports. The Continuity of Operations Document shall be submitted to COR thirty (30) working days after contract award and subsequently five (5) working days after changes occur, unless circumstance dictates otherwise.
1.5.1.3 System Metrics: The contractor shall define, collect, and analyze metrics to be used as a measurement of the usefulness and effectiveness of the system to include: number of distinct logons per day and module accessed. This information will be used to determine the effectiveness of the module/component and will be the basis to reallocate resources/depreciate a module/application that is not being utilized. This report shall be produced every month and shall be submitted as part of the monthly progress reports. This shall include working with the Army Training Help Desk (ATHD) and schools to assess system usage to advise TRADOC to prioritize/consolidate resources/capabilities based upon facts.
1.5.1.4 System Accreditation: The contractor shall monitor system accreditation packets and risk assessments conducted or reviewed, including tracking accreditation renewals, etc. The contractor shall be responsible for creating, monitoring, and updating system accreditation packets that may include but are not limited to the following: operational process documents, Whitelist documentation, Security Technology Implementation Guide (STIG) execution, documentation, and Plan of Action and Milestones (POAM) for any STIGs that cannot be implemented, addressing the results of Information Assurance Vulnerability Alert (IAVA) scans, generating Certificate of Networthiness (CON) documentation for system software as needed, and any documentation required to support the Risk Management Framework (RMF) accreditation process for network Authority to Operate (ATO).
The contractor shall maintain access to reporting systems. The System Accreditation report shall include all applicable information and shall be submitted to the COR monthly.
1.5.1.5 Monthly Progress Reports: Progress reports shall be provided to COR. The monthly progress report includes enterprise-level system metrics, tasks accomplished, problems/solutions, training provided, projected travel, personnel gains/losses, and tasks to be accomplished during the next reporting period. Subject Matter Expert (SME) critiques shall be attached to the progress report as required by the COR.
1.5.1.6 Process Documentation: The contractor shall document the procedures and processes to deliver approved services. These process documents shall provide the “how to” for system administrators to manage the technology and for customer support personnel to respond to customer requests for services, etc. The Process Documentation procedures shall be submitted to the COR within thirty (30) calendar days after contract award and subsequently within five (5) calendar days after changes occur.
1.5.1.7 Delivery Provisions: All deliverables produced as a result of work performed in response to this PWS and any correspondence shall be provided to the COR or an authorized alternate Point of Contact (POC).
1.5.1.8 Contractor performance shall be reviewed by the designated COR on a routine basis and as indicated in the Quality Assurance Surveillance Plan (QASP).
1.5.1.9 Written Reports: The contractor shall provide the following reports to the COR. Complete and accurate records of all work shall be maintained by the Contractor to ensure accurate data is used to develop reports. All records are subject to review/audit by the COR. The Contractor shall provide all necessary assistance in such review/audit at no additional cost to the Government. Documents and reports shall be delivered in electronic format, at a minimum, and in hard copy when requested in the CDRL(s). The documents shall be free from locks or protections that would prevent (or inhibit) text being copied or edited by the Government after delivery.
ITEM DATA NUMBER DUE DATE
Monthly Progress Report (MPR) CDRL A001 10 Working Days after each end of month
In-Progress Review AARs CDRL A002 5 Working Days following the
IPR
Continuity of Operations Document CDRL A003 30 Working Days after contract award and subsequently 5 working days after changes occur
System Architecture Views CDRL A004 30 Working Days after changes occur
Application Configuration Documentation
CDRL A005 30 Working Days after changes occur
Government Furnished Property (GFP) Report
CDRL A006 Annually NLT 31 October
1.5.2. Reserved.
1.5.3 Quality Control: The contractor shall submit a complete Quality Control Plan (QCP) to the COR within fifteen (15) working days after contract award. The QCP shall be implemented on the contract start date. Changes to the QCP shall be submitted to the COR for approval not less than seven (7) working days prior to the effective date of change. The Government will make a final review and acceptance of the QCP and any subsequent changes.
The basic tenet of this plan is that the Contractor is responsible for quality. The contractor’s QCP shall:
1.5.3.1 Be a comprehensive plan to deliver quality services to the Government.
1.5.3.2 Describe a method acceptable to the Government, for identifying deficiencies in quality of service performed under this contract, before the level of performance becomes unacceptable. The QCP shall also describe the process for corrective actions, without relying on Government direction.
1.5.3.3 Include a customer feedback system to immediately notify the Government of validated complaints and corrective action taken. As a minimum, the customer complaint system shall contain: 1) procedures for the customer to file complaints with the Contractor, 2) forms for customer use, 3) procedures for investigation of complaints, and 4) methods of feedback to the customer and the COR. Feedback shall consist of corrective actions taken with results, and shall be compatible with the reporting and communication systems of the QCP.
1.5.4 Reserved.
1.5.5 Reserved.
1.5.6. The Contractor is not required to perform services on Federal holidays listed below or established by Federal Statute or Executive Order, unless an exception is specified in an individual Task Order. If a holiday falls on a Saturday, it is observed on Friday; if the holiday falls on a Sunday, it is observed on Monday.
New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December
1.5.7 Reserved.
1.5.8 Information Technology (IT) Requirements.
a. Upon contract award, the Government will submit background investigations for positions that require a Common Access Card (CAC) and/or IT access suitability determinations only. For contractors requiring a suitability determination for elevated IT privileges, the following is required: IT-1 requires a Tier 5 Investigation (T5/SF 86); IT-II requires a Tier 3 Investigation (T3/SF 86); and IT-III requires a Tier 1 (T1/SF 85). Prior to CAC issuance, the NAC (FBI 10 point FBI fingerprint check) must be completed without adverse comment and the required Tier 1, 3, or 5 Investigation must be initiated and reflected as OPEN or SCHEDULED by the National Background Investigation Bureau (NBIB). CACs will not be issued before the fingerprint check results have been completed and the required investigation has been submitted and reflected as OPEN or SCHEDULED. Fingerprints and the appropriate investigation for suitability determination will be submitted by the Government.
b. Installation Security Office will submit all background investigations on prospective contractors requiring only a CAC and/or network access.
c. On Joint Base Langley Eustis (JBLE), Fort Eustis, VA the 733rd Security Force Squadron will conduct background checks on all contractor personnel requiring access to the installation. All other locations, contact the COR for site specific POCs for access to the installation.
d. IAW 18 USC 1382, the authority of the Installation Commander to control and deny a Contractor employee entry to all or part of the installation is absolute.
1.5.8.1 Security Requirements (See paragraph 1.5.8.2.1 for additional requirements for SIPR LLC)..
a. Contractors shall ensure an owning relationship is established in the Joint Personnel Adjudication System (JPAS) for each individual requiring access to CMI in performing duty in support of this PWS. All others will submit a Visit Authorization letter to the Army Training Support Center (ATSC) Security Management Office (SMO) Code (W3E9AA6).
b. The investigative basis for personnel security clearances shall be IAW existing DoD policy. Eligibility based on investigations that are out of date, i.e., TOP SECRET (6 years), SECRET (10 years), and CONFIDENTIAL (15 years) must be processed for a Periodic Reinvestigation within 10 days of being assigned to the contract. Contractors will not be allowed access to CMI until required investigations are submitted.
1.5.8.1.1 For a Contractor who require access to JWICS and below, DCID 6/4 eligibility is required and access must be properly reflected in JPAS. A Contractor who require access to the SIPRNET and below, SECRET eligibility is required and access must be properly reflected in JPAS. Contractor personnel must maintain the level of eligibility required for the life of the contract. A Contractor requiring access to JWICS must be DCID 6/4 eligible and the contractor requiring access to SIPRNet must be SECRET eligible. JWICS and SIPR access is required at Fort Gordon, Georgia. A Contractor having DCID 6/4 and SECRET access eligibility should become familiar with existing post security guidelines and local policies, as well as, all ATSC security policies and Army security regulations to include AR 25-2, 24 Oct 07, AR 380-67, 24 Jan 14, and AR 25-1, 25 Jun 13. The security requirements are in accordance with the attached DD 254, Department of Defense Contract Security Classification Specification. Compliance with the attached DD 254 is required. Contractor personnel performing under this PWS must be US citizens.
1.5.8.1.2 DoD cleared contractors located on or visiting a DA or DoD installation, tenant, agency, and/or activity in support of a classified contract must comply with the DoD 5220.22-R, the DoD 5220.22-M, visit requirements, AR 380-49, and other DA policy on visit requirements provided to the Organization’s Security Officer by the FSO.
1.5.8.2 OPSEC: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Anti-terrorism (AT) Level I awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within fifteen (15) calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil.
a. The contractor and all associated subcontractors' employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identify Verification of Contractor Personnel), as directed by DoD, HQDA, and/or local policy. The Government may require changes in contractor security matters or processes at no additional cost to the Government.
b. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via login, to DoD networks on-site or remotely; (2) Remote access, via login, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee. (CAC must be turned in to the COR on contractor's last day of employment.) Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code.
c. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program
(training standards will be provided by the requiring activity AT Officer (ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees' commencing performance, with the results reported to the COR no later than 45 calendar days after contract award.
d. All contractor employees with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.
e. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within thirty (30) calendar days of reporting for duty. All contractor employees must complete annual OPSEC awareness training.
f. All contractor employees and associated subcontractor employees must complete the Threat Awareness and
Reporting Program (TARP) training within thirty (30) calendar days of reporting for duty. All contractor employees must complete annual TARP training.
g. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/ IT functions must comply with DoD and Army training requirements in DODD 8140.01, DoD 8570.01-M, and AR 25-2 within six (6) months of employment.
1.5.8.2.1 SIPR LLC Location Only.
a. All contractors to include subcontractors, performing on this contract shall have a final Top Secret security clearance with SCI eligibility and shall maintain the required security clearance throughout the life of the contract. All contractors must have a TS/SCI clearance, receive SCI read-ons, have a SIPR account with a SIPR token, and a JWICS account within two (2) weeks of the contract award date. The contractor is responsible for acquiring the clearances. The contractor shall ensure that all assigned personnel understand applicable security policies and directives found in DoD 5220.22-M, National Industry Security Program Operating Manual (NISPOM); AR 380-5, Information Security Program, and all other applicable policies and regulations.
b. The contractor shall ensure that classified data is controlled, protected, and safeguarded in accordance with
AR 380-5 and current Army and DOD policy. Classified information shall be accessed and stored in government spaces only. The contractor shall agree that any data furnished by the government to the contractor shall be used only for performance under this PWS, and all copies of such data shall be returned to the government upon completion of this effort.
c. The contractor Facility Security Officer (FSO) will ensure there is a procedure for all terminated employees to out process the installation. Compliance with DD Form 254, Department of Defense Contract Security Classification Specification, is required.
d. Handling/Access to Classified Information: The contractor shall comply with FAR 52.204-2, Security
Requirements.
e. SIPRNET and JWICS Access: The COR will identify contract employees that are required to have SIPRNET and/or JWICS access. Secret Internet Protocol Network (SIPRNET) and Joint Worldwide Intelligence Communications System (JWICS) access will only be as directed by the Government requirement activity and at government facilities only. Contractors requiring access to the SIPRNET must have a final Secret clearance or Interim TS clearance. Contractors requiring access to JWICS must have a final TS clearance and be indoctrinated for Sensitive Compartmented Information access. Approval by the COR is required prior to granting access. SIPRNET/JWICS may contain NATO information and a NATO awareness brief and acknowledgement is required for all personnel prior to being granted access to the SIPRNET/JWICS. The NATO Awareness briefing is required to inform personnel how to protect NATO information in the event they come across it while accessing the SIPRNET/JWICS. A written acknowledgment shall be maintained by the COR. The contractor shall not access, download or further disseminate any classified information from SIPRNET/JWICS which is outside the execution of the defined contract requirements unless specifically authorized in writing by the Government Program
Manager and the KO. In the event that any special access is required, the KO must modify the requirements and DD 254.
1.5.8.3 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.5.8.4 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:
All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated.
The contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.
a. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.
1.5.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.
Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.5.9.1 Quarterly In-Progress Reviews shall be hosted at ATSC or a mutually agreed upon location. The contractor’s progress, technical, management, technical support services, assurance of compliance with task requirements, project status, funding, problem identification, and problem resolutions shall be the minimum agenda items. Actual versus expected performance of each area shall be addressed. Contractor/work group meetings shall result in written documentation of developments, concerns, and accomplishments (meeting minutes) and shall be provided to the Government as identified in CDRL A002. Tentative dates are as follows:
Quarter Tentative Date 1st Quarter November 2020 2nd Quarter February 2021 3rd Quarter May 2021 4th Quarter August 2021
1.5.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract;
perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.5.11 Key Personnel: Certain special skilled/experienced professional/technical personnel are essential for the contractor's successful performance/delivery of the requirements of this acquisition. These are defined as "key personnel”. As deemed necessary the contractor shall propose that certain positions be staffed with key personnel and shall provide supporting rationale for so doing. There is no intent on the part of the Government to require a specific number of key personnel.
1.5.11.1 The contractor agrees that such personnel shall not be removed from the contract or replaced without compliance with paragraph 1.5.11 and the Contracting Officer's directions.
1.5.11.2 If one or more key personnel, for whatever reason, becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding twenty (20) working days, or is expected to devote substantially less effort to the work than indicated in the contractor's proposal or as initially anticipated, the contractor shall immediately notify the Contracting Officer and COR in writing and shall, subject to the concurrence of the Contracting Officer (or the COR), promptly replace such key personnel with another of at least substantially equal ability and qualifications.
1.5.11.3 Requests for approval of substitutions hereunder (1) shall be in writing and shall include a detailed justification; (2) comply with all instructions given by the Contracting Officer. Upon review, the Contracting Officer (or the COR) shall notify the contractor, in writing, of the decision to approve or disapprove the substitution.
1.5.11.4 Should the Contracting Officer determine that suitable and timely substitution of key personnel is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the contract, the contract may be terminated for cause, for reason of default, as appropriate.
Should the contractor be found to be at fault, the price of the contract may be equitably adjusted downward to compensate the Government for any resultant delay, loss, or damage.
1.5.12 Conduct of Personnel: This work effort is a “Non-personal Services Contract” as defined in FAR Part
37.101. It is, therefore, understood and agreed that the contractor and/or the contractor employees shall conduct themselves in accordance with the following guidelines. The contractor shall provide a workforce possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this performance work statement shall remain employees of the contractor and will not be considered employees of the Government.
1.5.12.1 The contractor and/or the contractor employees shall be responsible for their own management and administration of the work required and bears sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints attendant to the performance of the contract.
1.5.12.2 The contractor and/or the contractor employees shall be free from supervision or control by any Government employee with respect to the manner or method of performance of the services specified.
1.5.12.3 The contractor and/or the contractor employees shall, pursuant to the Government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the Contracting Officer, or duly authorized representative of the Contracting Officer as is necessary to ensure accomplishment of the contract objectives.
1.5.12.4 Conduct of Personnel While on Post. The installation commander has the authority to bar individuals from the installation (AR 380-49). The contractor’s employee conduct shall be in accordance with DoD 5500.7-R Joint Ethics Regulations. The removal from the job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. IAW AR 380-49, the authority of the Installation Commander to control and deny entry to all or part of the installation is absolute. The individual concerned has no right to appeal.
1.5.13 Identification of Contractor Employees: The contractor shall provide each employee with an identification (ID) badge made of nonmetallic material, easily readable and including employee's name, contractor's name, functional area of assignment, and recent color photograph of the employee.
1.5.13.1 Display of ID Badges: Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.
1.5.13.2 Answering Telephones: Contractor personnel shall identify themselves as contractor employees when answering Government telephones.
1.5.13.3 Utilizing Electronic Mail: When prime contractor or subcontractor personnel send email messages as a part of contract performance (or otherwise relating to contract matters), each sender shall include his/her name (both first and last names), email address and the name of the individual's employer and identify themselves as a contractor in the signature block.
1.5.13.4 Vehicle Registration: If Government installation policies and procedures require a vehicle registration decal, contractors shall obtain a vehicle registration decal for each contractor vehicle (contractor owned) and for each contract employee’s privately owned vehicle brought onto the installation. To register a vehicle, the operator will be required to provide proof of vehicle registration, driver’s license and proof of insurance, and adhere to local ordinances.
1.5.14 Supervision of Contractor Employees: The Government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The contractor, in turn, shall be accountable to the Government for contractor or subcontractor employees.
1.5.15 Contractor Travel: Travel will be processed IAW FAR 31.205‐46. No local travel reimbursement, within the commuting area is authorized. The radius for the local commuting area is 50 miles. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires prior Government approval/authorization and notification to the COR. All travel requested by the contractor shall be submitted for approval by the COR at least two weeks prior to travel date. Contractor shall submit a travel request containing the following information: names, reason travel required, cost breakdown of travel, lodging, daily allowances. A Trip Report shall be submitted to the COR within five (5) working days of completion of travel. Costs incurred by contractor personnel for travel, including costs of lodging, other subsistence, and incidental expenses, shall be considered to be reasonable and allowable. The Federal Travel Regulations rates and amounts will be used as point of comparison to determine cost allowability, reasonableness and allocability. If required, funding for required travel outside the local area will be added after award. Contractor shall submit receipts to the COR for expenses being claimed within five (5) working days from travel completion for verification by the COR. Rates and clarification on travel issues can be found at the following Website: https://www.defensetravel.dod.mil/site/perdiemCalc.cfm.
1.5.16 Other Direct Costs (ODCs): Periodically, the contractor shall be required to purchase supplies (printing cartridges, replacement cables, etc.) and equipment necessary for maintaining a standardized tool set for the LLC.
To facilitate the requests of the proponent schools, incidental hardware and software shall be purchased with funding provided by the Government. A Not-To-Exceed (NTE) amount for materials shall be established by the Government.
1.5.16.1 The Contracting Officer or COR must grant approval for any ODC purchases over the micro purchase threshold of $10,000 prior to purchase LLC systems installation, operation, training and assistance with Web Portal equipment shall be provided by the contractor.
1.5.17 Data Integrity: Data pertaining to other contracts/services may reside on automated data processing (ADP) systems utilized by the proponent directorates. The contractor shall not divulge this information or use this information for the contractor’s gain. The contractor shall use the best commercial practices regarding software maintenance methods throughout the life of this contract and provide the deliverables specified in this PWS. The deliverables shall be protected from change except by specific authorization. Contractor personnel shall protect privacy data that are required in the performance of work in accordance with (IAW) the Privacy Act of 1974.
1.5.18 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.
All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials and documents supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights under the applicable Data Rights clause(s).
1.5.18.1 Deliverable versions of reports and briefings shall contain complete and substantial technical content that can be applied to Government program processes by Government personnel. The contractor shall make changes, additions, and revisions as requested by the Government and include these in subsequent deliverable work-product versions.
1.5.18.2 In the case of project briefings/presentations, the Government shall review all contractor-developed deliverables and work-products referenced. Each review shall consist of a subject-matter editorial and content review for completeness and writing quality.
1.5.18.3 If the contractor deems that the Government-proposed timeframe for major work is not feasible, then the contractor shall propose an alternative timeframe or solution alternative to the COR. If the Government agrees that the contractor’s proposed timeframe or alternative is acceptable then that review/revision will be changed.
1.5.19 Organizational Conflict of Interest: If any work performed under this contract creates a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5, the Contractor shall notify the Contracting Officer immediately whenever the contractor becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the
OCI.
1.5.19.1 The contractor shall not divulge any information accessed and obtained during the course of performing this task to other contractor staff or anyone outside the Government. Specifically, in addition to any organizational conflict of interest provision, contractor employees assigned to this contract shall be required, prior to working, to sign a non-disclosure statement for the Government agreeing not to share any information or data with other contractor personnel not assigned to the project or, if assigned to the project, who has not signed such a non-disclosure statement. Signed non-disclosure statements shall be furnished to the COR prior to contract performance.
Failure to adhere to these non-disclosure safeguards may result in termination of this contract. Final authorship and copyright (if required) of any deliverable shall reside with the Government. The contractor shall not gain any unfair advantage.
1.5.20 Contractor Responsibilities: The work categories that are recommended for each LLC site are included in Attachment 1. This does not prohibit the Contractor from hiring additional personnel based on the requirements of the supported activities or as deemed necessary by the Contractor for cross utilization. The work categories for each LLC will be determined by the specific tasks identified in Attachment 2 of this PWS for that location. Not every work category will be appropriate for every LLC site.
1.5.21 Task Breakdown. Attachment 3 gives a notional man-hour breakdown for the tasks at each LLC site identified in this PWS. Tasks at each LLC site may be performed by more than one person.
PART 2
DEFINITIONS & ACRONYMS
2. Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contract Administrator: The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.
2.1.2 Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.
2.1.3 Contracting Officer: A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.4 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.5 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.6 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
2.1.7 Government-Furnished Property (GFP) or Government Property (GP): Property in the…
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