Government Responses to Industry Questions Summary Amendment 0003.xlsx

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Lifelong Learning Center (LLC) Technical Suppport Services
Solicitation number
W911S0-20-R-0006
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This document provides a summary of questions and responses related to a solicitation for Lifelong Learning Center Technical Support Services. The solicitation seeks proposals to provide technical support services to the US Army Training and Doctrine Command Lifelong Learning Center program. Key details include that the support is for seven LLC locations, with some locations requiring Top Secret security clearances. Task areas involve infrastructure support, training development and delivery, and operations and maintenance support. The incumbent contractor is Choisys Technology under contract number W911S016C0002. Proposals are due by April 30, 2020 with performance expected to begin on or around July 12, 2020. The document answers seventy-one questions to clarify requirements and terms for offeror responses.

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Questions & Reponses Attachment 1 - Question Format

RFP Document Name Document Section (Name or number) Page Number Question Government Response

1Solicitation5.4.6 Tab E1109The paragraph cites explanation of Contractor-site and Government-site rates. Where is work being performed? How many contractor personnel will work on the Government sites?The performance locations are identified in PWS, Part 1, Paragraph 1.0.1. The number of contractor personnel at Government sites is determined by offerors and is dependent upon their approach in their proposal submission.
2SolicitationPara c.108Are iii and xiii the same thing?No. Paragraph c(iii) requires an offeror to provide whether or not they were a prime or subcontractor. Paragraph c(xiii) requires an offeror to provide the annual dollar value amount.
3Solicitation3103Page limits are provided. May vendors submit a Volume Cover, Table of Contents, Glossary, Compliance Matrix, etc. that are exclusive of the page count?Addendum 52.212-1, paragraph c(13) is updated to "Volume Cover, Table of Contents, Glossary, and Compliance Matrix pages included in an offerors proposal are exclusive of the page count."
4SolicitationTAB E3109Document cites: Note: This Tab shall NOT include any Labor Hours or proprietary information. Please clarify. How do we complete Attachment 6 without entering Labor Hours?Paragraph 5.4.6 is updated.
5RFP_Main5.2.1105Section 5.2.1 indicates that the Government highly encourages the contractor to utilize PWS Attachments 1, 2, and 3 to develop its technical approach. Section 5.2.1 also notes that "The Offeror's Work Processes shall ensure efficient, quality, and timely performance of the tasks in the PWS", which would mean that contractors are also required to utilize the information contained PWS Part 5 when developing its technical approach. If Contractors are required to address PWS Part 5 in addition to PWS Attachments 1, 2, and 3 inside a 15-page limited section, which is currently designated for Factor I/Tab B1/Element I, we respectfully request that either of the following scenarios be implemented: (1) the overall page limitation of 40 pages for Volume II Factor I remain intact but page limitations for Factor I/Elements I, II, and III be removed (i.e., remove page limits of 15, 15, and 10 pages for Elements I, II, and III; OR (2) increase the page limitation for Factor I/Tab B1/Element I from 15 to 25 pages.The page limitations for Factor 1/Elements I, II, and II are hereby removed. The page limitations for Volume II Factor 1 remain at a total of 40 pages.
6Attachment 11 PWS1. a.1The FCL required is Top Secret. Is this correct? How many contractor personnel will need a Top Secret security clearance?All contractor personnel at Ft. Gordon are the only ones that require Top Secret clearance. The number of contractor personnel at Government sites is determined by offerors and is dependent upon their approach in their proposal submission. An estimated number of man-hours for each task at each location is provided in PWS Attachment #3.
7Solicitation PWSAttachment 585 - 88Why does each year have two sections for each location?Attachment 5 provided separates PWS tasks by the seven locations. The duplication is removed.
8Solicitation PWSAttachment 689 - 91Why does each year have two sections for each location?Attachment 6 provided separates PWS tasks by the seven locations. The duplication is removed.
9Solicitation PWS1.5.8.1.137Document cites SECRET clearances. Why does the Contractor require a Top Secret Facility clearance?The SIPR LLC at Ft. Gordon will move to a Top Secret building in FY21. Since the building requires Top Secret Clearance, the contract has to have that clearance for that location.
10Solicitation PWS4.248Document states: "...and a TOP SECRET security clearance for the Fort Gordon location…" Is the Contractor required to have an office off post at Fort Gordon?No. The contractors at Ft. Gordon will be housed in the Top Secret building at Ft. Gordon beginning in FY21.
11RFP_Main5.46., Tab E5110Is the Total Compensation Plan (Attachment 8) for only SCA-designated labor categories or is it to be submitted for all labor categories proposed?The Offeror shall include labor categories identified by the Offeror as professional employees as defined by FAR 22.1102. Professional Employee" is defined in FAR 22.1102 and may not

apply to all labor categories.

12RFP_Main5.46., Tab E5110Because of the Government's requirement for the incumbent contractor to provide salaries and fringe benefits paid to current employees supporting the contract, in addition to any employees who have performed on the contract in the last 3 years, we respectfully request that contractors be allowed to submit Tab E5 separately from the rest of the Volume IV response, in a MS Word file opposed to a MS Excel file.Offerors can submit TAB E in Microsoft MS Word. TAB E5 remains part of Volume IV.
13RFP_Main5.4.6110The last sentence of TAB E5: Total Compensation Plan states "If applicable, the professional employee compensation plan must be submitted in addition to Attachment 6." Do you mean Attachment 8?No. Offerors are required to submit Attachment #6 (Proposed Labor Categories and Hours) and supplement it with Attachment #8 (Employee Compensation Plan), as applicable.
14RFP_Main5.4.1109It states that "The Offeror shall submit its Price proposal in Microsoft Excel format, utilizing Microsoft Office 2013. Spreadsheets shall be sent in a file format that includes all formulas, macro, and format information. Print image is not acceptable."
Can Offeror's submit a Word/PDF document to capture all Volume IV required information (i.e. all attachments, explanation of details for each item 5.4.1 through 5.4.6) as well as provide a separate Excel file as requested in 5.4.1. A Word file for more lengthy explanations (i.e. Total Compensation Plans), would work better to format and submit.Yes.
15RFP_Main5.4.6110Tab E5: states that "Incumbent contractors shall submit information pertaining to the salaries and fringe benefits paid to incumbent contractor personnel who are currently performing, or have performed in the three (3) years prior to the date set for submission of proposals, in labor categories, or labor categories equivalent to, those identified by the offeror as professional employees."
Is the incumbent contractor also required to submit national and regional compensation surveys and studies of professional, public and private organization used in establishing the total compensation structure?Yes.
16RFP_Main5.3107TAB D has a page limitation of 5 pages. We assume this 5 pages should be designated for up to 3 citations/references to be submitted, and not be applied towards any Subcontractor Consent Letters and/or Client Authorization Letters, which are also required to be submitted in this volume. In other words, are the Subcontractor Consent Letter(s) and/or Client Authorization Letter(s) counted toward the 5-page page count?No.
17RFP_Main5.3107Are the Subcontractor Consent Letter(s) and/or Client Authorization letters required from any subcontracting partners who do not submit any past performance citations in Volume III?Subcontractor consent letters and/or Client Authorization letters are required for the major subcontractors/teaming partners identified in your proposal. They are required for each subcontractor, teaming partner, and/or joint venture partner.
18RFP_MainC.13102In this passage it says "Graphs and tables included in the technical proposal need not be double-spaced, but to ensure legibility, the text in graphics may be 9-point; however, all text not in graphics shall be no smaller than 12- point type."
We believe that the intent of this verbiage is to say that text size in graphics and tables can be as small as 9pt, and text outside of graphics and tables (i.e., narrative text areas) can be as small as 12pt. However we wanted to make sure. Please clarify.The text in graphics may be 9-point; however, all text not in

graphics shall be no smaller than 12- point type.

See Governments response to Question #52 and #65. The solicitation paragraph is updated to include, "Text in graphics, headers, footers, and tables may be 9-point."

19PWS1.5.836Please confirm which locations and what tasks require a security clearance and at what clearance level.All contractor personnel at Ft. Gordon are the only ones that require Top Secret clearance.
20PWS1.5.8.237Section 1.5.8.2 requires all contractor employees, and subcontractor employees, to complete AT Level-1 awareness training. Is this training conducted at a specific location, or may it be completed at the contractor's or subcontractor's location (remotely)?This training is available online an can be completed remotely.
21PWS1.5.8.2, c38Section 1.5.8.2, sub-section c, states that contractor and all subcontractors shall brief employees on the local iWATCH program. Is this program conducted at a specific location, or may it be completed at the contractor's or subcontractor's location (remotely)?It is up to the offeror to determine where they will conduct the required briefing. It may be completed on-site or off-site within the 30 calendar days.
22ATTACHMENT 24.1.1 and 4.3.10-4.4.6.672, 74, and 75With the update and deletion of these paragraphs are the hours reduced? See ATTACHMENT 3 question belowYes. See Amendment #0002.
23ATTACHMENT 3Ft. Leonard Wood82Are the notional man-hours reduced for Fort Leonard Wood based on Amendment 0001 reduction in scope?Yes.
24ATTACHMENT 4CLIN Structure84Please confirm the ODC and Travel are plug numbers and are not pricedYes. The Government provided plug numbers for ODC and Travel.
25ATTACHMENT 4Phase-In84Will the incumbent contract still be active during the Phase-In period?No.
265.3 VOLUME III: Past PerformanceTab D107Will the Government consider changing the Past Performance volume page count to 6 pages to allow 2 pages per reference?Yes. Volume III Tab D is updated.
275.3 VOLUME III: Past PerformanceTab D107If an offeror has one major subcontract (25%), please confirm that we submit 2 past performance references from the prime contractor and one from the major subcontractor.Yes. Past Performance information described herein is required on the Offeror and all subcontractors, teaming partners, and/or joint venture partners proposed to perform 25% or more

of the proposed effort based on the total proposed price.

28RFP_MainGeneralGeneralWhat are the font type for proposal text and graphics, as none seem to be defined?The font types can include Arial, Times New Roman, and Courier New. Addendum 52.212-1 paragraph C(13) is updated.
29RFP_MainReps and Certs119-154Do contractors need to fill-in these reps and certs, even though it has already completed them at sam.gov?No. A active SAM registration is required to conduct business with the Government.
30RFP_MainTAB B3 - Quality Control (Element III)106The RFP states: "...PWS Performance Requirements Summary (PRS) Paragraph 6.1." Paragraph 6.1 does not exist within the PRS. Please provide the correct reference.The referenced to paragraph 6.1 is removed. PRS requirements are stated below PWS paragraph 6.1.
31RFP_MainPART 5- SPECIFIC TASKS - Section 5.1.149The RFP states: "...5.1.1 The LLC infrastructure shall include the following components and shall operate IAW applicable regulations
(re: Para 6)." Where exactly is Para 6 located?The statement is updated to reference PWS Part 6.
32RFP_Main5.3 - Tab D
Attachments 6, 989, 94, 107The RFP states: "Attachment 6, Subcontractor/Teaming Partner Consent Form for the Release of Past Performance Information..." Attachment 6 is titled "Proposed Labor Categories and Hours." Attachment 9 is titled "SUBCONTRACTOR/TEAMING PARTNER CONSENT FORM FOR THE RELEASE OF PAST PERFORMANCE INFORMATION TO THE PRIME CONTRACTOR" . Should Attachment 6 be replaced by Attachment 9 in this section on page 107?Yes. The reference to the attachment is updated to Attachment #9 on page 107, paragraph 5.3, Tab-D.
33RFP_MainPWS Attachments 3-1080-96Can the Government please provide MS Word versions of PWS Attachments 3-10 to facilitate inclusion of these docs into the various proposal volumes?PWS Attachments #4 through #8 are included in the MS Excel Pricing Worksheet. See Governments Response to Question #55 . The Government approval determination added all attachments into the solicitation.pdf file.
34RFP_Main8. Box - Offer Due Date/Time, B. Proposal Submittal and Inquiries1, 101The changing coronavirus situation is causing contractor’s to constantly adjust. We are being proactive in bringing this potential situation to your attention and request support in moving the time back on April 30. Will the Government extend the proposal submission deadline?No.
35RFP_Main5.3 - Volume III: Past Performance (Factor III)107We have a major subcontractor with allocated 20% workshare that brings relevant and recent past performance we would like to use for this effort. To utilize this subcontractor's past performance, can the Government change this requirement from "to perform 25% or more" to "to perform 20% or more"?No.
36Solicitation_W911S0-20-R-0006.pdfN/AN/AIs the Prime Contractor required to do 51% of the awarded work IAW the Limitations on Subcontracting Clause or can any Small Business teammate contribute to the 51%?Yes; the prime is required to perform at least 50% of the awarded work. The clause applicability for 52.219-14 is updated in 52.212-5.
37Amendment+0002.pdfINSTRUCTIONS AND PROPOSAL CONTENT - Table 1: Request for Proposal Content5Management Approach (Factor II) defines page count limit for Elements I -IV. Will the government remove the individual page count limits for the Elements and just have a 35 page limit for the Management Approach Factor II?No.
38Amendment+0002.pdf5.4 VOLUME IV: Price (Factor IV)10Section 5.4 states, "The Offeror shall submit its Price proposal in Microsoft Excel format." Will the Government allow pdf or Microsoft Word for the narrative sections of the Price volume?Yes.
395.4 Volume IV: Price (Factor IV)5.4.6 Tab E5110Are all subcontractors required to complete a Total Compensation Plan for professional employees? If so, can proprietary indirect rate factors as depicted in Attachment 8, be sent directly to the Government?It is the Offerors responsibility to include a TCPPE setting forth direct labor rates and total fringe benefits proposed for labor categories identified by the Offeror as professional employees as defined by FAR 22.1102. This includes subcontractor professional employees the offeror identified in their proposal submission. Subcontractors must submit TCPs for its employees where applicable.

Yes.

405.4 Volume IV: Price (Factor IV)5.4.6 Tab E5110Which labor categories are considered?Labor categories identified by the Offeror as professional employees as defined by FAR 22.1102.
41RFP_Main2.1.813This section refers to the fact that in a best value procurement where key personnel are used as an evaluation factor, that an offeror may be rejected if it does not have a firm commitment from persons that are listed in the proposal. Since key personnel are used as an evaluation factor in this RFP, any documentation of "firm commitment" from key personnel, we assume, will be placed in Volume II adjacent to key personnel resumes and will not count towards any established page limitation. Please confirm.Addendum 52.212-1, paragraph D (5.2.2) is updated to state, "(Excluding Resumes and Key Personnel Letters of Commitment)". " Addendum 52.212-1 Table 1, "Request for Proposal Content", Vol. II Management Approach is also updated.
42RFP_Main5.1. Tab A1105Are the signed SF30s included in the 5 page count limit for Volume I? If so, request page count be increased to 10 pages.No. Addendum 52.212-1 paragraph 5.1, TAB A1 is updated. "Offerors acknowledgement of the Government's solicitation amendments (SF 30's) are not included in the Volume I five page count."
43RFP_Main5.1. Tab A2105Please confirm Volume I Tab A2 requires only an OCI statement and a list or table of all proposed subcontractors.TAB A2 shall include, "OCI, OCI Risk and OCI Risk Mitigation and Teaming Arrangements (Including Sub-Contractors)". It is the determination of the Offeror on which way they chose to present the required executive summary information of their proposal.
44RFP_Main5.3107Will the Government exclude the required Letters of Consent and Client Authorization Letters from the page count?Yes.
45RFP_Main5.3107Will the Government consider increasing the page count to 10 pages for Volume III?No.
46RFP_Main5.3.a.i107Will the Government consider increasing the past performance recency to five (5) years from the date of RFP issuance?No.
47RFP_Main5.3.c108Please clarify the different information requested in Item iii (Identify whether you were the Prime or Subcontractor) and Item xiii (Status on referenced contract (prime or major Subcontractor)).No. Paragraph c(iii) requires an offeror to provide whether or not they were a prime or subcontractor. Paragraph c(xiii) requires an offeror to provide the annual dollar value amount.

See Government Response to Question #2.

48 RFP_Main 5.4.6. Tabs E2 and E3 109 Please confirm the occupation title is not required for professional positions and only needs to be provided if the labor category is covered by the Service Contract Labor Standards (SCLS). The Offeror must clearly state the PWS Section, labor categories, occupation titles, proposed number of hours for each location, fully burdened labor rate for each occupation title and the total labor price. The Offeror shall identify labor categories, occupation titles and hours deemed necessary to successfully perform the contract.

Please note the Governments response to question #67.

49GeneralPWSIf supported by an incumbent contractor please provide the contractor company name and current contract award number.Choisys Technology; W911S016C0002
50GeneralPWSPlease confirm that the all current contractor support staff have the first right of refusal for the new works projected to begin on or about 12 July 2020.No. Executive Order 13495 was rescinded by President Trump in Oct 31, 2019. The regulations implemented under E.O. 13495 are still in effect until a final rule implements the President’s revocation. FAR 52.207-3, Right of First Refusal of Employment, does not apply to this acquisition as efforts are not being performed by Govt.
51Solicitation W911S0-20-R-0006.pdfADDENDUM TO 52.212-1, C. 13102Para 13 states, "Graphs and Tables included in the technical proposal need not be double-spaced,…" Because there is no other reference to double spacing, does the government want the main text single spaced?The spacing in the main text can be single-spaced.
52Solicitation W911S0-20-R-0006.pdfADDENDUM TO 52.212-1, C. 13102Para 13 states, "Text in Graphics May be 9-point; however, all text not in graphics shall be no smaller than 12-poin type." Does the requirement for 12-point type include Headers, Footers, and Tables?No. The paragraph is updated to include, "Text in graphics, headers, footers, and tables may be 9-point."
53Solicitation W911S0-20-R-0006.pdfADDENDUM TO 52.212-1, Tab D, 5.3, c. VI,VII,VIII108For Past Performance Citations, Items vi,vii and viii request Prime Contractor and Subcontractor dollar amounts. If the citation is performance as a subcontractor, are these figures required only for the subcontracted effort?Yes. The Offeror is required to provide either Prime or (/) Subcontractor dollar amounts.
54Solicitation W911S0-20-R-0006.pdfADDENDUM TO 52.212-1, Table 1 and Tab D, 5.3104, 107Table 1 and paragraph 5.3 requires Volume III to be 5 Pages total. Given the requirement for 3 citations in 12 Point font with 13 specific items required beyond the Relevancy Narrative, Would the Government consider allowing 5 Pages per citation?No.
55Solicitation W911S0-20-R-0006.pdfADDENDUM TO 52.212-1, 5.4.1109Paragraph 5.4.1 requires the Price Proposal to be in Microsoft Excel Format. Will the government provide the Pricing Spreadsheet?An MS Excel Pricing Worksheet is provided.
56Solicitation W911S0-20-R-0006.pdfSF 14491The Offer Due Date is 30 April 2020. Will the government extend the Offer Due Date to Two (2) weeks after questions are answered?No.
57AMD 002Part 4, Para 4.227Para 4.2 state all contractors shall have been granted a Top Secret security Clearance and a TOP Secret Security Clearance for the Fort Gordon location. Will the government confirm all contractors at all locations require a Top Secret security clearance (Including the Program Manager).All contractor personnel at Ft. Gordon are the only ones that require Top Secret clearance. See Government Response to Question #6.
58Amendment 00012.1.8 Key Personnel13The solicitation states: "Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the “Key Personnel” listed in the PWS"; however, there are no Key Personnel listed. Can the government please provide the list of Key Personnel?No. See PWS paragraph 1.5.11 requirements.
59Solicitation5.3 Volume III: Past Performance107The solicitation states: "the Offeror shall identify no more than three (3) of its most recent/relevant experienced Contracts/TOs/Delivery Orders (DOs) that either (i) it has successfully completed or (ii) it has performed in part, within the past three (3) years, including proposed Subcontractors."
Can the government please clarify if they require three (3) references in total or three (3) references for each team member? If it is three (3) for each team member, would the government consider increasing the page limitations for Volume III?Three references in total, including subcontractors.
60Solicitation1.5.13.1 Display of ID Badges41Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement. Is there a requirement to have a company issued "Contractor" badge in addition to the issued government CAC card?Yes.
61Solicitation4.2 Top Secret Facility Clearance48The contractor shall possess and maintain a TOP SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a TOP SECRET security clearance and a TOP SECRET security clearance for the Fort Gordon location from the Defense Industrial Security Clearance Office. The DD 254 is provided separately. Are TS clearanced personnel only required for the Program Manager and contractors at the FT Gordon location or all locations?All contractor personnel at Ft. Gordon are the only ones that require Top Secret clearance.

See Government Response to Question #6 and #57.

62Solicitation5.4.6 TAB E4: SCLS Labor Rates11Does the government require a minimum amount of the proposed labor categories to be associated with DOL SCA Wage Determinations?The Offeror shall identify all proposed labor categories subject to the SCLS.
63Solicitation5.4.6 TAB E5: Total Compensation Plan11Attachment 8, Employee Total Compensation Plan, is provided as a SAMPLE. Professional Employee" is defined in FAR 22.1102 and may not apply to all labor categories. If applicable, the professional employee compensation plan must be submitted in addition to Attachment 6.
Can the government please provide an example where a Total Compensation Plan would not need to be provided?Per FAR 22.1101, The Service Contract Act of 1965, now codified at 41 U.S.C. chapter 67 , Service Contract Labor Standards, was enacted to ensure that Government contractors compensate their blue-collar service workers and some white-collar service workers fairly, but it does not cover bona fide executive, administrative, or professional employees. Therefore, the TCP requirement does not apply to these type of workers.
64RFP MainAttachment 111DD254 identifies the level of facility clearance required as Top Secret. Please confirm that a Top Secret Facility Clearance is required for the prime at the time of proposal submission.Yes The contractor shall possess and maintain a TOP SECRET facility clearance from the Defense Security Service.
65RFP MainC.13101The font is specified at 12-point for body text and 9-point for graphics. Is text in tables permitted at 9-point as well?Yes. See Governments response to Questions #18 and 52.
66RFP Main5.4.6 Tab E4: SCLS Labor Rates109Could the Government please identify which tasks and/or labor categories are currently categorized as subject to SCLS regulations under the incumbent contract?The Offeror shall identify all proposed labor categories subject to the SCLS. See Governments response to question #62.
67RFP MainTAB E2: Proposal Pricing Breakdown109The RFP reads an offeror must clearly state labor categories and occupation titles. Is the government looking for a labor code for the occupation title? How does the occupation title differ from the labor category?No. Workers are classified into occupations based on their job duties, not their job titles. TAB E2 is updated and removes the reference and requirement for occupational titles. The corresponding Attachment 5 and #6 are also updated.
68RFP MainSF 14492Would the Government please consider an extension to 8 May to allow offerors to adequately respond to changes based on the Q+A?No.
69Original SolicitationC.102What are the required line spacing and margin requirements?Use at least 1 inch margins on the top and bottom and ¾ inch side margins. 52.212-1 Addendum paragraph c(13) is updated.
70N/AN/AN/AIs there an incumbent ? If who and are they eligible to bid on this solicitation?Yes.
71N/AN/AN/AAre there any contractor employees performing these task currently either from an incumbent or another contract effort?There are incumbent contractor employees performing the contracts PWS tasks requirements.

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