Attach 7. ODR OI 34-101 - Consolidated 2023.pdf

BY ORDER OF THE 51 ST FORCE 51 FSS/FSWO OPERATING

SUPPORT SQUADRON FSS/CC INSTRUCTION 34-101

29 August 2023

51st Force Support

OSAN AB OUTDOOR RECREATION

COMPLIANCE WITH THIS PUBLICATION IS MANDATORY

OPR: 51 FSS/FSWO Certified By: 51 FSS/FSW (Don C. Slayton)

Pages: 26 Distribution: Outdoor Recreation

This operating instruction (OI) establishes policies and operation procedures for all Osan AB Outdoor Recreation programs, to include Equipment Rental, Trip and Tour Program, Base Swimming Pool, All Paws Osan Pet Care Facility, Cash Handling Procedures and the RecTrac POS system.

SUMMARY OF REVISIONS

This document is completely reviewed. References have been updated. Scuba Diving has been removed, Osan Pet Lodge has been changed to All Paws Osan Pet Care Supersedes: 51 FSS OI 34-101, 09 February 2022

1. References.

• DAFI 34-101, Department of the Airforce Morale, Welfare, and Recreation (MWR) Programs and Use Eligibility

• AFMAN 48-114 Recreation Waters and Mission Training Pools

• DAFI 34-202, Protecting Nonappropriated Fund (NAF) Assets

• AFI 48-131, Veterinary Health Services

• 9 CFR Part 3 Subpart A - Facilities and Operating Standards

• AFMAN 23-220, Reports of Survey for AF property (APF)

CHAPTER 1 - EQUIPMENT RENTAL

1.1. Location

1.2. Definition

1.3. Outdoor Recreation (FSWO) Responsibilities

1.4. Eligibility

1.5. Free Issue Items

1.6. Equipment Check Out Procedures

1.7. Equipment Check In Procedures

CHAPTER 2 – OAP TRIP AND TOUR PROGRAM

2.1. Responsibilities

2.2. Eligibility

2.3. Registration

2.4. Safety

2.5. Funding Control

2.6. Publicity

2.7. Transportation and Equipment

2.8. Trip and Tour Leader

2.9. Volunteer Program

2.10. Alcohol

CHAPTER 3 – SWIMMING POOL

3.1. Location

3.2. Outdoor Recreation (FSWO) Responsibilities

3.3. Pool Patronage

3.4. Swimming Pool Rules

3.5. Pool Manager/Aquatic Coordinator Responsibilities

3.6. Lifeguard Responsibilities

3.7. Swimming Classes

3.8. Swimming Pool Closures

3.9. Safety and Rescue Equipment

CHAPTER 4 – OUTDOOR RECREATION PAINTBALL PROGRAM

4.1. Responsibilities

4.2. Eligibility

4.3. Procedures

4.4. Protective Gear

4.5. Medical Emergencies

4.6. Cancellation Procedures

CHAPTER 5 – ALL PAWS OSAN PET CARE FACILITY OPERATIONS

5.1. Scope

5.2. Definitions

5.3. Responsibilities

5.4. Procedures

5.5. Incident Reports

5.6. General Cleaning

5.7. Security

CHAPTER 6 – CASH HANDLING AND CONTROLLING FUNDS

6.1. Accountability of Funds

6.2. Anti-Robbery Procedures

6.3. Property

6.4. Charges

CHAPTER 7 –POINT OF SALE (POS) SYSTEM

7.1. Procedures

CHAPTER 1 – EQUIPMENT RENTAL

1.1. Location: The Equipment Rental office is located at Building 1304, Osan AB, Republic of Korea. The local phone Number is 315-784-4007.

1.2. Definition: Equipment Rental (EQR) provides a checkout/loan service for authorized customers to obtain recreational and user oriented equipment for leisure time activities. The program's objective is to encourage all eligible patrons to take full advantage of offered equipment and to recreate on a self-serve basis.

1.3. Outdoor Recreation (FSWO) Responsibilities: The ODR Director has oversight of the Equipment Rental. EQR Office Manager or designee is responsible for daily operations. Employees will ensure all patrons are provided with the best service possible and that provisions of this OI are carried out. Report any violations to the ODR Director.

1.4. Eligibility: AFI 34-101 outlines authorized users of the activity. Ensure patrons signing for equipment show a valid military identification/common access (ID/CAC) card. Ensure sponsors complete an AF Form 163, Sponsor/Parental Authorization to check out equipment, authorizing family members under 18 years of age to sign out equipment.

1.5. Free Issue Items: Limit authorization to receive equipment from EQR on a non-reimbursable basis for organizational functions when use is for a squadron or unit recreational function. This is to include Change of Command, base wide events and official functions. Instruct units to have their commander or first sergeant sign the request and send to EQR Manager for approval. The ODR Director will advise the Flight Chief in the event of any problems. Limit issued items to appropriated fund (APF) sports equipment such as softballs, volleyballs, basketballs, horseshoes, corn hole boards, etc., along with ice chests, water coolers, tables and chairs. Such issues for individual use are not authorized. Normally, issue non-fee items for a maximum of 72 hours. Equipment requests are limited to stock on hand and availability is based on first come, first served.

1.6. Equipment Check Out Procedures:

1.6.1. Issue all equipment on a first-come, first-serve basis. Only accept reservations for items provided the customer pays a deposit equal to a one-day rental fee. Active duty personnel may reserve items up to 30 days in advance of the desired checkout day. All other eligible individuals may reserve 15 days in advance.

1.6.2. Issue all items through the RecTrac point of sale (POS) system. RecTrac system will print a copy of the reservation. Have customer sign the original copy for records during pickup and retain in suspense until all items are returned. An additional receipt should be printed and issued to customers for their records. Upon return of items, retain copy for 30 days. Record can be pulled from the RecTrac system if the 51 FSS/FSR, Resource Management Office, requests any backups.

1.6.3. Before the patron signs the receipt, have them inspect the equipment for damage, cleanliness, etc.

1.6.4. An Equipment Checkout Agreement/Checklist is required for larger items such as boats, travel trailers and jet skis. These items require a 48 hour minimum reservation to prep for checkout.

At minimum, there will be a complete day between rentals to account for maintenance, cleaning and disinfecting. An equipment checklist will be scheduled and completed before picking up the item.

1.6.5. For ski/snowboard equipment, ensure customers fill out a Ski/Snowboard Equipment Rental Agreement. All child ski requests will need to be performed in person as child sizing is critical for rentals.

1.6.5.1. Ensure the following critical information is filled out for binding setting purposes:

height, weight, boot size, ski size, pole size, and experience level.

1.6.5.2. Boot sizing is the next step. Do this with a sizing device. Most boots are volume boots, not standard size boots. Ensure you ask the customer how the boot feels, i.e., not pinching, not feeling loose, foot not sliding back and forth when striking heel to the floor, and not being able to lift foot off the sole of the shoe.

1.6.5.3. Determine ski length by the customer's height and skiing ability. Beginner skis sizing should rest ski squarely on the floor and the tip of the ski should fall between the customer's chin and the tip of their nose, shorter for beginners and longer for experts. As a skier improves, they usually increase the length of ski for greater speed and smoothness of ride.

1.6.5.4. Determine snowboard length by the customer’s height and boarder’s ability. Beginner snowboard sizing should rest snowboard squarely on the floor and the tip of the board should fall between the customer’s chest and the tip of their nose, shorter for beginners and longer for experts. As a snowboarder improves, they usually increase the length of board for greater speed and smoothness of ride.

1.6.5.5. To size poles for customers, bend their elbows at a 90-degree angle. Turn the ski pole upside down. The customer grabs the pole under basket (part that actually goes into the snow).

The arm should remain at a 90-degree angle. Again, as a skier improves, they will usually go with a smaller ski pole, which allows them to control lower to the ground and to increase speed.

The pole should never go above a 90-degree angle of the elbow resulting in a lack of control.

1.6.5.6. After determining the above, begin ski-binding adjustments. Place the boot in binding and adjust to size. Check the appropriate binding chart to set the proper tension release.

Determine the proper setting by height, weight and skier experience. Set the proper setting to all four settings on the binding. Once all adjustments are made, check the bindings to ensure a smooth release is accomplished.

1.7. Equipment Check In Procedures:

1.7.1. All rental items are due back on the date indicated on the original rental agreement.

1.7.2. After a one-day delinquency on returning items, FSWO will call the individual reminding them the item is overdue. FSWO will annotate the information on the rental receipt until item has been returned and all fees have been paid. If the item is not returned that day, notify the individual's First Sergeant the next duty day. If the item still isn't returned, take the rental receipt to the Resource Management Office (FSR) for preparation of a military pay order (MPO) action.

1.7.3. Charge patrons failing to return any equipment within the assigned time frame an additional day for each day until it has been returned. Failure to return items in a timely manner will result in the loss of their rental privileges.

1.7.4. Upon return of the property, FSWO personnel will inspect all equipment before returning the rental receipt to the patron. If equipment is returned in damaged condition, annotate comments to that effect on the rental receipt and notify the office manager. If damage or loss is the result of negligence on the part of the borrower, accomplish restitution action using the following procedures:

1.7.5. Immediate Restitution: Provide the customer a replacement cost for the rental item or repair cost for the damage. If the patron elects this method, assess no further charges.

1.7.6. Deferred Restitution: If a customer wants to make restitution, but does not have adequate funds available for a one-time payment, follow procedures in either AFMAN 23-220, Reports of Survey for Air Force Property, for APF, or AFI 34-202, Protecting Nonappropriated Fund (NAF) Assets, for NAF.

1.7.7. Refunds: Refund deposits if the reservation is cancelled at least 48 hours in advance. If less than 48 hours, emergency leave or recall to duty are the only acceptable reasons for a refund.

In the case of emergency leaves, the member must show a copy of their completed AF Form 988, Leave Request/Authorization.

CHAPTER 2 – OUTDOOR ADVENTURE PROGRAM

TRIPS AND TOURS

2.1. Responsibilities: FSWO will offer a wide variety of programs to meet the needs of Osan AB, in addition to established Air Force (AF) and Pacific Air Forces (PACAF) standards. This section is operated as an activity that establishes fees and charges to offset costs and, along with assigned personnel, are under the direct supervision and control of the ODR Director. Trip Programmer will conduct daily business, planning and implementation of trips and report to the ODR Director.

2.2. Eligibility: Active duty personnel receive first priority to participate in accordance with AFI 34-

101. Dependents under the age 18 are not allowed to participate in organized outdoor programs unless accompanied by a responsible adult. The ODR Director may make exceptions when it is determined the youth is capable of enduring the physical stress that may occur.

2.3. Registration:

2.3.1. Participants will pay for the cost of the trip in advance of a program, unless otherwise noted.

Trip cancellations must be made 3 days/72 hours in advance for a full refund. All other refunds will be determined by the trip programmer and is dependent on the type of trip that is offered. Trip rosters will be used to verify attendance and registration requirements.

2.3.2. Only make refunds for the following reasons: PCS/TDY orders (copies must be presented);

family emergencies (verified by commander or doctor); or last minute active duty military work assignment (verified by commander). The Outdoor Recreation staff reserves the right to cancel trips or tours and may offer refunds or reschedule the trip for any reason.

2.3.3. Each participant will sign a release of responsibility waiver relieving the United States Air Force, Osan Air Base, 51st Force Support Squadron and Outdoor Recreation of all responsibilities.

2.4. Safety: The Trip Coordinator will conduct a pre-trip meeting within one week of departure for all organized, overnight outings. Provide written guidelines and trip checklists to all attendees at this time. ODR will schedule safety courses, taught by qualified personnel, to promote overall safety procedures to coincide with outdoor programming.

2.4.1. Emergency Action plan (EAP) will be conducted for each type of trip and maintained/updated in a folder designated on the “Q” shared drive as well as paper copies available in the office.

2.5. Funding Control: FSWO is responsible for financial transactions for trips. All fees will be collected and recorded in the Rec Trac POS system.

2.6. Publicity: ODR will coordinate all publicity efforts with Marketing (FSK) and will use all possible methods of publicity to enhance participation, including the base newspaper, email, Facebook, main gate billboard, all base marquees and intro briefings.

2.7. Transportation and Equipment: Unless otherwise organized, FSWO provides transportation and issues equipment necessary for the event from Equipment Rental. Ensure all participants abide by transportation, safety and vehicle directives. Obtain fuel at military installations whenever possible or at commercial service stations using petty cash.

2.8. Trip and Tour Leader: The assigned trip or tour leader on designated trips, where transportation is included, is responsible to transport participants to and from recreation sites and for completing various other assigned tasks, such as reservations (reference Outdoor Recreation Training Manual). The trip or tour leader is also responsible to control money, retain money and account for all receipts upon tour completion.

2.8.1. TDY/Comp time practices for ODR Staff when trip/tour leaders:

2.8.1.1. Prior to departing an ODR sponsored trip, the Outdoor Recreation Director will determine whether trip leader and trip personnel will be placed on paid TDY orders, non-paid TDY orders, or whether trip personnel receive compensatory time (CT) equal to time period placed in a non-paid TDY status.

2.8.1.2. Trip leader is responsible for ensuring all personnel complete TDY order paperwork if required.

Flight Chief will review and the Commander/Deputy Director will approve all TDY paperwork.

2.8.1.3. Trip leader is responsible for reporting any CT to the Outdoor Recreation Director after each trip. CT earned must be tracked and used within two weeks of a trip's completion.

2.8.1.3.4. Personnel receiving CT are responsible for taking it on a timely basis.

2.9. Volunteer Program:

2.9.1. Volunteers may be used on almost any activity/trip as a way to save payroll costs, and to involve the greater community with the activities we offer.

2.9.2. Volunteers must first be cleared by a full-time OAP Programmer based on their ability to perform the tasks they chose to volunteer for, qualifications, experience, and commitment level to the program.

2.9.3. All volunteers must fill out a Services Volunteer Personal Data Form with the necessary contact and legal information, as well as a waiver when conducting any activity or trip through OAP. They must also have current First Aid and CPR certifications, and any other certification or documentation declaring their competence regarding the activity they are volunteering on.

2.9.4. Volunteers must follow all the same rules and regulations staff members do, especially when regarding safety protocol and risk management.

2.9.5. Volunteers may be dismissed at any time by a full-time OAP Programmer or the ODR Director for poor performance, safety concerns, or any other reason deemed viable.

2.10. Alcohol:

2.10.1. Outdoor recreation staff and contractors will not consume or be under the influence of alcoholic beverages while on duty or off duty for the duration of any outing or activity.

2.10.2. Participants should not consume alcoholic beverages proceeding or during all Outdoor recreation activities, unless we are specifically advertising the activity as a winery or brewery tour.

CHAPTER 3 - SWIMMING POOL

3.1. Location: The Outdoor Pool is located at the Osan AB, Bldg. 1416.

3.2. Outdoor Recreation (FSWO) Responsibilities:

3.2.1. The Outdoor Recreation Director or designated representative is responsible for organization and overall operation of swimming pool.

3.2.2. Aquatics Facility Supervisor is directly responsible for operation, maintenance, sanitation, and safety at both pools.

3.2.3. Managers, supervisor, and lifeguards are directly responsible for ensuring compliance with procedures outlined in this instruction.

3.2.4. Patrons are responsible for adhering to each rule as outlined in this instruction.

3.3. Pool Patronage. Following guidelines in DAFI 34-101 and this OI. The Pool Manager/Aquatic Coordinator and assigned personnel will ensure compliance with the following procedures:

3.3.1. Minimum Age and Supervision Requirements: An individual who is at least 18 years old must directly supervise children 10 years of age or younger. Children ages 11 through 13 may be left unattended only if they demonstrate the ability to swim at least 12 meters (roughly 40 feet), tread water for one minute and pull themselves from the water without using the pool ladder.

NOTE: HQ USAF/ILV has granted a waiver to allow individuals 16 years of age to supervise children under the age of 10 provided the following conditions are met: a) The individual supervising the children may not be younger than 16 years of age; b) The individual may not supervise more than three children and only two can be under the age of six; c) The individual must have completed the American Red Cross Babysitting Training Course and have a certificate attesting to this on file at the pool; and d) The individual must have written authorization from parents of the children to seek medical care for them if necessary and have a contact phone number for the parents.

3.3.2. Pool activities organized by the 51st FSS Youth Center or Child Development Centers must comply with their respective staff to child ratios. The directors of those activities are responsible for providing the required number of staff to assist lifeguards.

3.3.3. Lifeguards have authority to evict any person who does not follow the swimming pool rules and procedures. Enter the incident in the daily log and report it to the ODR Director.

3.4. Swimming Pool Rules: All lifeguards are charged with the responsibility of enforcing the following rules while on duty:

3.4.1. Ensure all swimmers wear an acceptable form of swimsuit. Street shoes are not permitted on apron of pool deck. Contact staff with questions on appropriate swimwear.

3.4.2. Prohibit smoking, eating and gum chewing inside the pool area. No spitting is allowed on deck, in pool or shower area. Any violators will be asked to exit the pool area.

3.4.3. The maximum bathing load for the pool is one person per 40 square feet of pool water surface. Follow max capacity displayed in pool area.

3.4.4. Do not allow swimming without qualified lifeguards on duty and only allow toilet-trained children in the pool. Minimum age is 4 years old.

3.4.5. Flotation Aids. Only allow properly fitted United States Coast Guard approved personal flotation devices during open recreational swimming. Limited stock on hand.

3.4.6. Prohibit consumption of alcoholic beverages in the pool or its surrounding areas, unless approved by the Mission Support Group Commander. (only applies to outdoor pool parties)

3.4.7. Do not permit pets in the pool or its supporting areas. Service animals are permitted on the pool deck to accompany patrons accordingly.

3.4.8. Require patrons to remove all lotions and creams prior to entering the pool by rinsing before entering pool area.

3.4.9. There is no underwater swimming contests or prolonged breath holding allowed. The number one cause of pool deaths is shallow water black out from breath holding.

3.4.10. There is no training or instruction unless conducted by a certified instructor employed by ODR or unit training scheduled by the pool manager. Military water survival or similar training may be conducted without ODR lifeguards only if the individual conducting the training is trained on local emergency response procedures and military water survival and rescue.

3.5. Pool Manager/Aquatic Coordinator Responsibilities:

3.5.1. Ensures cleanliness and maintenance of all pool facilities and equipment through coordination with the 51st Civil Engineering Squadron (CES) Bioenvironmental Section.

3.5.2. Ensure pools are staffed by properly trained lifeguards, who know and carry out assigned duties. Provides orientation lifeguard classes before swimming season and at least monthly through the season. Annotate all training sessions in the training log and update as necessary.

3.5.3. Ensure pools are opened and closed on schedule and properly secured upon closing.

3.5.4. Prepares pool budget and coordinates with the ODR Director for procurement of necessary supplies for pool operations and with the American Red Cross for swimming lessons.

3.5.5. Ensures all personnel comply with this local OI. Displays a copy of the pool OI and AFMAN 48-114 at the pool for the guidance of lifeguards and swimmers.

3.5.6. Approves lifeguard schedules. Submits bi-weekly attendance reports, maintains time sheets and initials them daily to ensure work is performed and submits time cards into SETS for NAF lifeguards in a timely manner to ODR approval timekeepers.

3.5.7. Coordinates and schedules all special request swim parties/events and assigns lifeguards.

Coordinates all in-service training for the lifeguards.

3.5.8. Ensures lifeguards maintain AF Form 708, Swimming Pool Operational Log, daily and ensures this form is adhered to as directed in AFMAN 48-114. Conducts and monitors all pool water chemical testing as referenced in AFMAN 48-114, table 4.1.

3.5.9. Reports all major or minor incidents/accidents and possible pool closures to the ODR Director, or designated representative, as soon as possible, but no later than one hour after the incident/accident. Updates pool emergency action plan annually.

3.5.10. Solves all daily issues with staff and patrons. Recommends to ODR Director any corrections needed and/or disciplinary actions to be taken.

3.6. Lifeguard Responsibilities:

3.6.1. Enforce pool safety rules in a firm, but courteous manner at all times. Report all accidents or incidents, no matter how trivial, to the pool Aquatic Coordinator/Lead Guard immediately. In the case of a serious accident, incident or a rescue that requires artificial respiration, follow steps in the Emergency Action Plan. Write Incident Reports immediately following the incident in the report log.

3.6.2. When at least two lifeguards are on duty, one lifeguard occupies the elevated chair at all times and the other lifeguard patrols the deck apron. Lifeguards will alternate their duty stations every 30 minutes, or however designated by the Aquatic Coordinator.

3.6.3. Maintains cleanliness and order in the pool and surrounding areas at all times and continuously checks areas, for safety. Removes all potential hazards on the spot.

3.6.4. No cell phones permitted on pool deck while lifeguarding.

3.6.5. Will not consume alcoholic beverages or other controlled substances prior to or while on duty. This includes designated break times and other regularly scheduled duty hours.

3.6.6. All lifeguards must participate in at least one hour of documented in-service training during each two-week period of employment. This can be accomplished during a mass in-service training as well.

3.6.7. Lifeguards will present themselves in a neat, clean manner at all times. They will always be professional, alert, courteous and tactful while employed as a lifeguard.

3.6.8. While on duty, lifeguards will wear approved bathing suits. In addition, guards will wear a shirt with the word LIFEGUARD printed on the front. Guards will also possess a whistle and CPR facemask.

3.6.9. Lifeguards will not leave their assigned stations without being properly relieved.

3.6.10. Keep all deck and adjacent areas clean while the pool is in operation, to include visual inspection of pool bottom, cleanliness of pool deck and keeping guard areas and office neat and clean.

3.6.11. Lifeguards will not swim or dive while on duty, except in cases of an emergency, or if time is allowed for lap swimming on schedule and to keep up with practical’s.

3.7. Swimming Classes: Conduct swimming, scuba and water safety classes as scheduled and coordinated by the Pool Manager/Aquatic Coordinator.

3.8. Swimming Pool Closures:

3.8.1. All pool closures will be advertised as soon as possible to patrons and require the approval of the ODR Director or FSW Flight Chief.

3.8.2. Under no circumstances, will anyone attempt to make repairs other than on duty qualified Civil Engineering personnel.

3.8.3. Clear the pool if a patron has an accident from vomit or defecation. The Bioenvironmental Section will determine when to resume normal operating hours, normally one hour for vomit and at least 24 hours for defecation.

3.8.4. The pool will close when there is lightning within 5 nautical miles. Staff will maintain communication with weather on base until lightning is clear and can re-open operations. CE has relayed that the pool is not properly grounded to remain open for swimming during lightning storms. Pool will close accordingly.

3.9. Safety and Rescue Equipment:

3.9.1. Lifeguards must have a whistle and a rescue tube while on stand.

3.9.2. All swimming pools must have a first aid kit, which include mouth to mouth resuscitation masks and guards to prevent transmission of disease. Also required, is a backboard with arm, torso and leg immobilization straps and a separate head/neck immobilization system.

3.9.3. Each lifeguard station must have a rescue pole located within walking distance to a life hook and a ring buoy.

3.9.4. Post a list of all emergency numbers adjacent to the aquatics office telephone.

CHAPTER 4 – OUTDOOR RECREATION PAINTBALL PROGRAM

4.1 Responsibilites.

4.1.1. The Outdoor Recreation Director or designated representative is responsible for organization and overall operation of the paintball program.

4.1.2 The Outdoor Recreation staff and players are responsible for field maintenance and participants safety.

4.2 Eligibility.

4.2.2. All US and KN Military, Retired military, reservists, DOD Civilians, family members, KN USFK employees, and sponsored guests are authorized to play painball. Guests must be accompanied by their sponsor at all times.

4.2.3. Dependents under the age of 18 must have their parent sign a Liability Release Form and be accompanied by an adult at all times. Children under the age of 10 are not authorized to participate.

4.3 Procedures.

4.3.1. Open play (games open to all eligible members on Osan AB) on Saturdays and Sundays takes precedents over any other game scheduling unless designated by the Director.

4.3.2. Groups may reserve the field Monday through Friday, with a signed contract and a deposit of 10% of total equipment rental fee, at least one week prior to the event.

4.3.1.1 Groups must have a minimum of 10 participants in order to reserve the field

4.3.1.2. Groups must provide a volunteer to assist in issuing and returning equipment (can be one of the 10).

4.3.1.3. Groups must clean all equipment issued prior to returning equipment.

4.3.3. All new players must read and sign the “Osan Paintball Safety Orientation” and “Covenant Not to Sue and Hold Harmless Agreement” prior to participation. (see attachment 1 and 2).

4.3.4. Each game will have a referee. All final decisions on interpretations of rules and players conduct will be determined by this individual.

4.3.5. Participants showing poor sportsmanship or endangering themselves/others may be ejected from the game. Repeat offenders may be suspended from participating in the paintball program for a length of time determined by the Outdoor Recreation Director.

4.3.6. All participants will abide by all rules of play or be subject to dismissal from the game.

4.3.7. Paintball markers will be tested for paintball speed (chronographed) by a referee prior to beginning of a game.

4.3.7.1. Maximum allowable speed/velocity is 280 fps (feet per second). Settings may be Lowered depending on the skill level of the players or type of game being played.

4.3.7.2. Markers may be chronographed at any time during the day to check for marker velocity violations.

4.3.7.3. Adjustment too Is will not be carried into playing area.

4.4 Protective Gear:

4.4.1. Eye and face protection (goggles) will be worn by any person who is on or directly exposed to the field while games are in progress. Goggles must be paintball specific and have the attached full-face protection.

4.4.2. Markers must have barrel plug in at all time when not on the field of play.

4.5. Medical Emergencies: An Emergency Action Plan (EAP) will be followed in the event of any accidents, incidents or emergencies.

4.6 Cancellation Procedures:

4.6.1. Any game maybe canceled in the event of inclement weather conditions. Reservations must be cancelled at least 72 hours prior for any personal reasons, in order to receive a full refund.

4.6.2. All refunds will be issued to the customer in the form that payment was made. Cash will be refunded if customer used personal check. Customers have up to 60 days to claim refund.

CHAPTER 5 – ALL PAWS OSAN PET CARE FACILITY

OPERATIONS

5.1 Scope. This applies to authorized personnel, volunteers and patrons of the Pet Boarding Facility.

5.2 Definitions.

5.2.1. Inbound Pets: Any dog or cat inbound to Korea and requiring isolation in compliance with the laws of Korea.

5.2.2. Quarantine Animals: All Paws Osan Pet Care DOES NOT accept any quarantine animals turned in by anyone OTHER THAN Osan Veterinary Treatment Facility or The Department of the Army Veterinary Services 106th Medical Detachment. This must be coordinated between the veterinary services listed above and All Paws Osan Pet Care and must follow the Memorandum of Understanding between the three parties.

5.2.3. Boarded Pets: Any dog or cat other than inbound pets or quarantine animals.

5.3 Responsibilities.

5.3.1. General

5.3.1.1. The procedures outlined are established to ensure quality standards for boarding of privately-owned animals.

5.3.1.2. All visitors to the boarding facility must be 18 years of age or older. If under 18 years of age, they must be accompanied by an adult then escorted by a staff member to a walking area or designated pet visiting area.

5.3.2. The Pet Boarding Animal Caretaker is responsible:

5.3.2.1. For ensuring status of the pet being boarded.

5.3.2.2. Acceptance of animals into the facility.

5.3.2.3. Cleaning and maintaining the facility in accordance with operating instructions and applicable checklists.

5.3.2.4. Only All Paws Animal Caretakers are allowed to escort and/or invite guests and patrons into the All Paws Facility. Uninvited individuals are prohibited from entering the All Paws Facility. External gates will remain locked at all times.

5.3.2.5. Volunteers are not allowed to touch and/or handle boarded pets at any time. All boarded pets will be handled and cared by All Paws Animal Caretaker.

5.3.2.6. Complying with all items listed in this OI.

5.3.3. The base veterinarian is responsible for:

5.3.3.1 The disposition of all quarantine animals.

5.3.3.2. Establishing types of disinfectants that are frequently used.

5.3.3.3. Determining when dogs and cats, whether they are quarantine animals or inbound pets may be accepted.

5.3.3.4. If veterinarian is bringing a quarantine animal to the Osan Pet Lodge facility, vet must ensure all MOU requirements are followed and must provide all documentation required. If MOU is not followed, Osan Pet Lodge is not responsible for accepting said quarantine animal.

5.4. Procedures.

5.4.1. Only dogs and cats will be accepted.

5.4.2. Animals showing indications of having fleas, tickets, contagious illness, or a female in her heat cycle will not be accepted. If animal shows indications of any of these issues or abnormal behavior after being entered into boarding, the owner or emergency contact will be notified and asked to remove the pet immediately and be advised to seek treatment, if required. Notify the owner and facility manager immediately if any animal demonstrates signs of abnormalities or illness.

5.4.3 Check the animal’s vaccination records to confirm that animal has required vaccines and is eligible for boarding at All Paws Osan Pet Care. All vaccinations (Canine and Feline) are required to be up to date and administered no less than 5 days from the day the reservation begins.

5.4.4. Canine: Required vaccines for boarding:

-Rabies -Distemper -Bordetella

5.4.5. Feline: Required vaccines for boarding:

-Rabies

-FVRCP

5.4.6. If medication is required, enter the specific instructions on the contract and the cage card. Be sure to include a description of the medication, dosage, and frequency. Annotate the details on the medication checklist inside the medication cabinet.

5.4.7. Animals cannot be accepted without proper vaccination documentation, filled out boarding agreement, and valid emergency contact information listed on the boarding agreement. Validation of contact by phone is acceptable.

5.4.8. All required paperwork and documentation will be accomplished at the time the animal enters the facility. There should be no after the fact entries.

5.4.9. IN THE INTEREST OF SAFETY FOR ALL PETS, AGGRESSIVE PETS WILL NOT BE

BOARDED IF DEEMED UNSAFE BY FACILITY MANAGER, REGARDLESS OF BREED.

Ask the owner the required questions in regard to aggressive character traits:

5.4.9.1. Does your dog have food aggression?

5.4.9.2. Is your dog aggressive with other animals or people?

5.4.9.3. If the answer is yes, All Paws Osan Pet Care has the right to refuse boarding on a situational basis.

5.4.9.4. Has your dog ever attacked, chased, or bitten another animal or person?

5.4.9.5. If the answer is yes, the dog will be not be boarded.

5.4.9.6. Is your dog a jumper or climber?

5.4.9.7. (Female dogs) Is your dog currently in her heat cycle?

5.4.9.8. Is there any other important information regarding your dog's behavior we should be aware of?

5.4.10. Only PCS in pet(s), or other extreme special circumstances, can be boarded for more than 60 days on a space available basis. When these animals are boarded for more than 15 days, the owner must pay 50% of the boarding fees at the time of the reservation being made. The remaining balance will be due at the time that the pet is removed from the facility.

5.4.11. Priority list for boarding is as follows:

5.4.11.1. PCS in or out.

5.4.11.2. TDY.

5.4.11.3. Emergency Leave.

5.4.12. Vacation/Leisure. Reservations for boarding can be accepted up to 60 days in advance. If a customer inquiries about boarding availability and the calendar for that month has not opened yet, inform the customer what date we can accept reservations for the requested period of boarding. Cancellations must be made at least 7 days prior to scheduled reservation date in order to receive a refund of the deposit that was made. A deposit for each reservation is required and must be made at the time of reservation. If a deposit is not made at the time the reservation is made, the reservation will be forfeited unless other arrangements are made with the Kennels Assistant Manager or their delegate. The deposit fee will be $20 per reservation for stays of 3 days or less and $60 for 4-14 days. Stays of 15 days or more will require a deposit equaling half of the boarding fee reservation.

5.4.13. Releasing Pets.

5.4.13.1. No boarded pets may be released without payment being made in full.

5.4.13.2. Boarded pets may not be released to anyone except the owner, unless permission is given by the owner in writing at the time of acceptance.

5.4.14 Care for Animals.

5.4.14.1. The animals will be fed once daily as a standard procedure. Additional feedings and special instruction given by the owner will be followed. All dry animal feed will be stored in sealed, labeled containers, off the floor in a different area segregated from cleaning supplies, chemicals, soiled linen or any other possible contaminants.

5.4.14.2. The animals will be given water as required.

5.4.14.3. Boarded dogs will be allowed outside during the hours of operation on a rotational basis. Only dogs from the same owner will be allowed outside together.

5.4.14.4. Medications will be given to pets at owner's request or as prescribed by the base veterinarian. Annotate medicines given on the medication checklist when administering.

5.4.14.5. If a dog or cat demonstrates aggression with intent to harm the All Paws staff, or another animal, they will not be exercised or fed by the caretaker. The owner or emergency contact will be contacted and will be responsible for removing the pet from the facility as soon as possible.

5.4.14.6. The cage doors will be secured and clipped/locked when occupied.

5.4.14.7. If a pet becomes ill, the owner and a veterinarian will be notified immediately. The animal will be handled as instructed by a veterinarian.

5.5. Incident Reports. Employees are to immediately notify the Activity Manager and the Activity Manager is to notify the Flight Chief any time there is a reportable incident at the facility. In the event that the employee is unable to get in contact with the Activity Manager, they should then contact the Flight Chief directly. Reportable incidents include:

5.5.1. Any time an animal becomes injured while on premises.

5.5.2. Any time an employee or customer becomes injured on premises.

5.5.4. Any time an animal escapes from its kennel on its own.

5.5.5. Any time an animal shows violent or aggressive behavior traits.

5.5.6. Any event or happening that would make the Security Forces blotter.

5.5.7. Any other event or happening that could draw increased attention from senior leadership.

5.6. General Cleaning.

5.6.1. All kennels that are utilized will be cleaned immediately each morning and as needed throughout the day.

5.6.2. Facility, grounds, and parking lots will be maintained in a clean and presentable manner at all times.

5.7. Security.

5.7.1. The outside gates must shut at all times when the facility is open.

5.7.2. When leaving the facility, you must:

5.7.2.1. Hazardous items are removed from all kennels.

5.7.2.2. Kennel doors are all secured and clipped/locked.

5.7.2.3. Ensure all facility doors and windows are closed and locked.

5.7.2.4. Ensure A/C unit is on and adjusted properly.

5.7.2.5. All dogs/cats are inside and secure

CHAPTER 6 - CASH HANDLING AND CONTROLLING FUNDS

6.1. Accountability of Funds: To ensure all funds are properly accounted for at all times, all personnel will strictly adhere to the following:

6.1.1. The individual who is scheduled to open will unlock the safe, withdraw the proper cash box, count the money and ensure the proper amount is placed in the register. They will annotate the AF Form 1875, NAF Individual Cashier's Report, for the change funds. If the proper amount is not there, write the amount on the AF Form 1875 and note the overage/shortage.

6.1.2. Deposit all monies collected during a business day using the NAF Liaison Office (LO) Central Cashier Cage.

6.1.3. Store the change fund in the safe at Outdoor Recreation facility for Equipment Rental.

The Swimming Pool have safes for funds storage. Whenever personnel open the safe, annotate on the Standard Form (SF) 702, Security Containers Check Sheet, as well as when you lock the safe.

6.1.4. Limit knowledge of the combination to the safe to a minimum number of persons possible. Change the combination at least annually or upon release, discharge, transfer or separation of anyone knowing the combination, when it is compromised or more often as directed. Record combinations on SF 700, Security Container Information. Seal the envelope and have personnel with access to the combination, sign their names over the seal of the envelope. Tape seals with cellophane (clear) tape so as not to hide the signatures. Hand carry to the NAF LO, where they hold it for safekeeping and security. Personnel having access to safe combinations will memorize the combinations and not write the combinations down for future reference. When changing combinations, do not use numbers such as birthdays or social security numbers. Use numbers not easily detected. Post SF 700 on the inside door of the safe.

6.1.5. Complete and sign the AF Form 1875, NAF Individual Cashier's Report or similar Rec Trac form, at the close of each day. In addition, this individual must complete the reverse side of the form.

6.2. Anti-Robbery Procedures: Due to the amount of funds accumulated, the risk of armed robbery is a constant liability. For this reason, it is imperative all fund handlers are constantly aware of the following procedures.

6.2.1. Stay calm, do not panic or excite the robber. Do not resist the robber in any way. Comply with all instructions or orders of the robber, offering no resistance.

6.2.2. Take a good look at the robber(s). Notice any details that will aid you in describing them and their mannerisms. When trying to determine height, weight and appearance, make comparisons between them and yourself or people you know. In addition, look at the numbers posted on the inside entrance to the display area visible from behind the counter. Use the anti-robbery checklist. Don't trust your memory.

6.2.3. Try to see the direction of flight the robber(s) takes when they leave. Vehicle description and license numbers are very important. Again, write the information down.

6.2.4. Notify the Security Forces desk at the earliest time possible.

6.3. Property. The activity manager must be aware of property under their control (NAF, appropriated and DRMO property) to detect misuse and prevent misappropriation. Update and check the NAF property list each month.

6.4. Charges:

6.4.1. Customers may use Visa/MasterCard/American Express and debit cards with a Visa/MasterCard emblem for charge transactions.

6.4.2. Customers may make telephone reservations at any time with a credit card. A one-day deposit is required for each item reserved. If the customer desires to pay cash or write a check for the rented item, upon picking up or returning the item, give a credit on the card.

6.4.3. If a refund is due to a customer and a credit card was used to pay for the item, give the refund back as a credit on the card. Do not give the refund in cash.

6.4.4. When a credit card transaction is made over the phone, destroy the credit card number and any copies of the number to prevent unauthorized use.

CHAPTER 7 – POINT OF SALE (POS) SYSTEM

7.1. Procedures:

7.1.1. Point-of-Sale (POS) systems are used in activities having regular cash receipts in a volume sufficient enough to justify use of them.

7.1.2. Proper utilization of cash and POS systems necessitates a high degree of responsibility.

7.1.3. Do not use cash registers to store cash during non-duty hours.

7.1.4. The NAF LO approves activities to allow more than one person to work out of one drawer. Activities will follow these procedures:

7.1.4.1. Approved Personnel, listed on SF 700 (Maintained by NAF LO) will count and open cash drawer in RecTrac POS, recorded with printing calculator. Tape is checked, dated, signed, and stored in cash bag.

7.1.4.2. Ring up each sale in view of the customer and offer the customer a receipt for each purchase.

7.1.4.3. Cashier will not work out of an open cash register drawer.

7.1.4.4. Do not adjust sales rung up incorrectly on subsequent sales. Account for them with Approved Personnel, and adjust accordingly.

7.1.4.5. The closing cashier will count and input data into RecTrac End-of-Shift (EOS) worksheet, prepare deposits with AF Form 1875, detailing cash count, check total, charges.

Closing cashier will count resale inventory and record on Inventory Count Worksheet. AF Form 1875 is placed in locking “drop bag” and deposited in drop safe. All EOS paperwork is turned into Approved Personnel after closing the drawer. Approved Personnel will input EOS information into Services Agency Information System (SAIS) and will verify/approve deposit for submission.

7.1.4.6. Whenever possible, different personnel will open drawer, close drawer, verify EOS paperwork, and approve EOS paperwork. Only Approved Personnel will verify/approve EOS paperwork.

Don C. Slayton, GS-13, DAF Chief, Community Services Flight

Attachment 1, 51 FSS OI 34-101, 31 Aug 23

OSAN PAINTBALL SAFETY ORIENTATION

GOGGLES

1- NEVER remove goggles. Goggles must be worn at all times inside the play area. There is no exception to this rule. Lost contacts, fogging, paint covered lens or even if you're not playing do not validate the removal of safety equipment. A paintball does not know if you're playing or not. Remember, the eyes that you save may be your own!

2- If your goggles fall off, if the strap brakes and the goggles fall off, or if the lens cracks- place your hands over your eyes, drop to the ground and yell for assistance. DO NOT LOOK AROUND! A referee will come to your aid.

3- If your goggles require cleaning, do not do this while playing. The referees could interpret it as cheating.

Wait until you are back in the non-play area and then clean them with a clean soft rag.

4- Do not leave your goggles sitting in direct sunlight for prolonged periods (they will melt!).

MARKERS

1- All markers will be chronographed to 280 feet per second.

2- Velocity adjusting tools or markers with manual external velocity adjustment capability will not be allowed on the playing field.

3- Never point your marker at anyone or anything while in the non-play area.

4- Safety buttons must be on (pushed in) and barrel covers must be installed while in the non-play area.

5- Do not disconnect C02 tanks. Only the field staff may remove them.

6- Do not leave your marker sitting in direct sunlight for prolonged periods (metal surfaces will be hot to the touch, plastic surfaces will melt and paintballs will melt in the hoppers).

7- Do not get markers wet. Paintballs are water soluble and their outer shell brakes down or expand with moisture. You WILL have all sorts of malfunctions with a wet marker.

8- Try not to get mud or dirt inside your barrels. Paintballs will break inside your barrels and your accuracy will be entirely void.

9- Do not use paintballs found on the ground. The dirt and grit on them could damage the internal barrel surface.

10- If you have a malfunction during play, call for a referee. If the referee cannot repair the malfunction, you have the option to stay in the game (as a spotter, attempt to get surrenders, a scout, the runner, etc. You will still be unable to shoot) or leave the field as if you were eliminated.

CLOTHING

1- Gortex or any other form of rain retardant gear is not allowed. It is too cushy and paintballs will not break when they impact this material.

2- "Kem Gear" is not allowed. It is too cushy and paintballs will not break when they impact this material.

3- No short pants are allowed. You can however wear them underneath coveralls or other long pants.

4- BDUs, DeUs or camouflage of all forms are recommended.

5- Wearing hats (baseball, "boonie", etc.) for further head protection is recommended.

6- Wearing gloves (pilot, vehicle operator, etc.) for hand and finger protection is highly recommended.

THE FIELD

1- No smoking on the field, and only in approved areas.

2- Do not throw trash on the field. Use provided trash cans.

3- Do not use the field as a restroom 4- No changing the field bunkers in any way.

5- No jumping over barricades.

Attachment 2, 51 FSS OI 34-101, 31 Aug 23

COVENANT NOT TO SUE AND HOLD HARMLESS AGREEMENT

In consideration of the permission granted to me to compete and participate in the activity of Paintball, I hereby remit, release and forever discharge the Federal Government of the United States, the Department of Defense, and U.S. Armed Forces and their officers, agents, employees, servants and contractors from any and all liabilities, claims, suits, proceedings, debts, dues, judgments and demands whatsoever in law or equity which I may have, or which my heirs, executors, administrators or assigns can, shall or may have by reason of my injury or death and of damage to property owned or being used by me, which occurs while lam in or on a DoD facility participating in this event.

I further promise never to institute, prosecute or in any way aid in the institution of prosecution of any claim, demand, action or cause of action against the United States Department of Defense or any of their agencies, employees, servants or contractors for damage, loss or injury either to person or property which shall occur while I am in or on a DoD facility, or participating in this event.

I fully understand this document is a release of all possible claims which I might have as a result of my participation in this SVS sponsored event and I have read and am aware of the terms of this release.

I also acknowledge that I have been fully apprised of the rules and risks inherent in the activity of Paintball. I knowingly assume all risks associated with participation in this event. I also fully understand that shooting another person within 10 feet will result in immediate ejection from play.

SIGNATURE DATE

PRINTED NAME HOME/DUTY PHONE

MAILING

ADDRESS

SIGNATURE OF PARENT (If participant is under 18 years of age) AGE OF CHILD

Attachment 3, 51 FSS OI 34-104, 31 Aug 23

Paintball Field Reservation Contract Squadrons and Large Groups

Squadrons and groups interested in a private game, training, or challenging other squadrons, may reserve the field Monday through Friday. Reservations can be made with a signed contract and a 15% 0f total equipment rental fee deposit at least one week prior to the event.

Requirements Squadrons or groups must: 1) have a minimum of 10 participants in order to reserve the field; 2) provide a volunteer to assist in issuing and returning equipment (can be one of the 10); 3) clean all ';

equipment issued prior to returning' equipment (cleaning facilities are available at…