PWS-USARCENT-Final_(16AUG19).pdf

PERFORMANCE WORK STATEMENT

For

ARCENT

TRAINING SUPPORT SERVICES

U.S. Army Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI)

12211 Science Drive

Orlando, FL 32826-3276

Engineering

Approved By: ____________________

Chief Engineer, IPO

Acquisition Logistics

Approved By: ____________________ ii

Chief Acquisition Logistician, IPO

Program Management

ARCENT-PWS-01-V03

Revision

Number

Date Summary Of Changes

## ## XXX ## Initial Version

Table of Contents

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

1.4 Applicable Documents

1.5 Definitions

2 General Requirements

2.1 Non-Personal Services

2.2 Location and Hours of Work

2.3 Business Relations

2.4 Subcontract Management

2.5 Contract Administration and Management

2.6 Contractor Personnel, Disciplines, and Specialties

2.7 Travel / Temporary Duty (TDY)

2.8 The Contractor shall respond to and report accidents, incidents, and disasters

2.9 Hazardous Materials (HAZMAT) Management

2.10 Cybersecurity Training/Certification

2.11 Anti-terrorism/Operations Security (AT/OPSEC)

3. Performance Requirements

3.1 Program Management

3.2 Instructor / Operator (I/O) Services

3.3 Maintenance and Lifecycle Support

3.4 Training Support Center (TSC)

3.5 Deployable Range Capability (DRC)

3.6 Directed Exercise

3.7 Kuwaiti Multipurpose Range Complex

4 Security and Safety

4.1 Security

4.2 Government Furnished Property (GFP) and Information (GFI)

4.3 Contractor Acquired Property (CAP)

4.4 Environmental Requirements

4.5 Applicable Directives

5. Deliverables

6. Acronyms

Vision Statement Provide Training Support Services (TSS) in support of United States Army Central

(ARCENT) continuing efforts of enhancing the warfighting skills of U.S. training units via the use of live and virtual (LV) training.

1 Introduction

The U.S. Army Contracting Command Orlando has a requirement to procure TSS for

PEO STRI to support the ARCENT mission in Kuwait and other locations within the

ARCENT area of operations (AO). The TSS will provide technical expertise, system operators, maintenance and life-cycle support for the sustainment, operations and support management of numerous Training Aids, Devices, Simulators and Simulations

(TADSS) within the ARCENT AO. Instruction, Operation, and Maintenance (I/O & M) support of the various types of LV training ranges, equipment and facilities are a primary duty of the service providers. The Contractor shall provide TSS across the following

ARCENT established resource sets, ARCENT Training Readiness Center (ARTC), Udairi Range Complex (URC) and the Training Support Center (TSC) which has (3) locations: Camp Buehring, Camp Arifjan, and a third satellite (small) capability in Qatar.

The changing environment in the Middle East and the United States Central Command

(USCENTCOM) Area of Responsibility (AOR) has new missions and an increased capacity for operational maneuver to ARCENT. The ARCENT G37 (Training and

Security Cooperation) intent is to maintain and expand the ARCENT ability of enhancing the warfighting skills of U.S. units conducting training.

1.1 Mission

To provide flexible, efficient, effective and quality knowledge based TSS to ARCENT assigned, aligned, and supported units (to include austere and non-austere environments; and contingency and non-contingency operation locations).

1.2 Background

The ARCENT provides TSS for DoD and non-DoD units as required. TSS contained in this PWS are based out of the ARCENT Kuwait location and continue to change with the global geo-political environment. The training provided is essential for the Armor

Brigade Combat Team (ABCT), Security Forces (SECFOR), Combat Aviation Brigade

(CAB), and other ARCENT specified units within the USCENTCOM AOR in order to prepare units, leaders and Soldiers for ULO.

1.3 Scope

This effort shall provide TSS as well as I/O & M of TADSS, fixed ranges, deployable ranges, and numerous training facilities within the ARCENT AO. TSS will primarily be conducted at the URC, the ARTC, and the TSC’s but services can be executed at any location within with the USCENTCOM AOR.

Unless otherwise specified herein, the Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision and other items necessary to satisfy the performance-based requirements contained herein.

The Government may need to adjust the training programs of instruction (POI), training devices, locations, or student throughput requirements according to mission demand during the execution of this PWS. Unscheduled training events may be conducted with

DoD units, U.S. Agencies, foreign military units and/or other organizations as directed.

These unscheduled events are not customary, but due to geo-political events ARCENT must have the ability to provide training support services for such events.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified within this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, https://www.esd.whs.mil/dd/, and www.tradoc.army.mil/tpubs/pamndx.htm :

AR-25-1 ARMY KNOWLEDGE MANAGEMENT AND INFORMATION TECHNOLOGY

AR 190-11 PHYSICAL SECURITY OF ARMS, AMMUNITION AND EXPLOSIVES

AR 350-19, THE ARMY SUSTAINABLE RANGE PROGRAM (SRP)

AR 350-38 TRAINING DEVICE POLICIES AND MANAGEMENT

AR 380-5 DA INFORMATION SECURITY PROGRAM

AR 380-10 FOREIGN DISCLOSURE AND CONTACTS WITH FOREIGN

REPRESENTATIVES

AR 381-12 THREAT AWARENESS AND REPORTING PROGRAM

AR 385-10 THE ARMY SAFETY PROGRAM

AR 385-63 RANGE SAFETY

AR 25-400-2, ARIMS

AR 640-30 PHOTOGRAPHS FOR MILITARY HUMAN RESOURCES RECORDS

AR 735-5 POLICIES AND PROCEDURES FOR PROPERTY ACCOUNTABILITY

AR 750-1 ARMY MATERIAL MAINTENANCE POLICY

FM 7-0

DA PAM 25-91 VISUAL INFORMATION PROCEDURES

TRADOC PAM 350-70-14

TRADOC PAM 350-70-1

DODM 5200.01 DOD INFORMATION SECURITY PROGRAM: CONTROLLED

UNCLASSIFIED INFORMATION (CUI)

https://www.esd.whs.mil/dd/

DOD 8570.01-M INFORMATION ASSURANCE WORKFORCE IMPROVEMENT

PROGRAM

DOD 8500.01 CYBER SECURITY

DODI 8510.01 DOD INFORMATION ASSURANCE CERTIFICATION AND

ACCREDIATION PROCESS

1.5 Definitions

ARTC TADSS - The ARTC TADSS capability enables warfighter training readiness sustainment and enhancement of individual, crew and collective skill sets. This is accomplished through the I/O/M of TADSS which provide: Small arms, M1/M2 gunnery, call for indirect fire, Close Air Support (CAS), medical, vehicle survivability, convoy ambush, intelligence, maneuver and virtual battlefield combat skills training. Virtual devices also support blended training and integration with constructive training exercises executed by another contract supporting ARCENT.

Austere Environment - An area that regularly experiences significant environmental hazards to include but not limited to: heat, cold, altitude, water scarcity, communications, shelter and electricity.

Acceptable Quality Level (AQL) - The AQL is the worst tolerable process average

(mean) in percentage or ratio that is still considered acceptable; that is, it is at an acceptable quality level.

Contingency - An operating environment wherein military actions, operations, or hostilities against an opposing force may require the involvement of U.S. Armed Forces.

Contracting Officers Representative (COR) - CORs are appointed by the Procuring

Contracting Officer (PCO), IAW Defense Federal Acquisition Regulations (DFARS)

201.602-2. The COR monitors all technical aspects of the Contractor and assists in

Contractor administration but IS NOT authorized to obligate the Government or make determinations which may culminate into a change to any of the terms and conditions of the Contract.

Deployable Range Capability (DRC) - The DRC provides support and operators for a variety of live fire range configuration requirements, up to a Company (CO) level with infantry and armor targets, throughout the USCENTCOM AOR. This support requires up to two deployed live fire ranges operating simultaneously in addition to operations at

URC. The support to the DRC cannot degrade URC operations.

Exercise Control Group (ECG) – The ECG provides personnel to perform exercise control to Higher Command (HICON) and Lower Command (LOCON) for Contingency

Operations.

Multipurpose Range Complex (MPRC) – The individual and collective training and qualification requirements for armor, infantry, and aviation crews/platoons. This complex supports dismounted infantry tactical live fire operations independently and with supporting vehicles. This range supports individual and collective training and qualification for platoons, sections, teams, and crews on the skills necessary to detect, identify, engage, and defeat stationary and moving armor and infantry targets in a tactical array.

Procuring Contracting Officer (PCO) - The individual authorized to enter into

Contracts for supplies and services on behalf of the Government who is responsible for overall procurement under the Contract period.

Range Modernization Package – The Department of Public Work (DPW) execution of the Army’s plan to upgrade targets, ranges, and associated facilities.

Situational Training Exercise (STX) - STX usually contains multiple collective tasks linked to form a realistic scenario of a military operation, sometimes incorporating freeplay.

Training Support Center (TSC) - The TSC capability is comprised of three main facilities, one inside the ARTC at Camp Buehring, Camp Arifjan, and a third satellite

(small) capability in Qatar. The overall TSC capability provides: TADSS support; range support operations; Multiple Integrated Laser Engagement Systems/Tactical

Engagement Systems (MILES/TESS) Services and Support; TSC Logistics Support

Operations, Graphic Training Aides (GTA), Audio Visual (AV) support and a Visual

Information (VI) support capability

Training Support Team (TST) - The TST provides a capability to support the continuum of U.S. military exercises, training events and Theater Security Cooperation events including: Situational Training Exercises (STX) and Field Training Exercises

(FTX) for Theater Security Cooperation events; and Emergency Deployment Readiness

Exercises (EDRE).

The TST provides a Counter Improvised Explosive Device (C-IED) training capability to include Counter Radio Controlled Improvised Explosive Device (RC-IED)

Electronic Warfare (CREW) individual and collective training. Aligned with this capability is the integration of any emerging technology, Tactics, Techniques, and

Procedures (TTP), and new devices as they are fielded to the Army from the Rapid

Equipping Force (REF) and Asymmetric Warfare Group in the Technology and

Innovations Capability (TIC).

The TST provides a Counter Unmanned Aerial Systems (C-UAS), and small UAS

(sUAS) training capability using operational devices, and incorporating TIC resourced technologies when fielded.

Udairi Range Complex (URC). The URC capability encompasses the operation, support, maintenance, and the security of Live Fire ranges adjacent to Camp Buehring as well as a Deployable Range Capability (DRC). The URC ranges provide the capability to conduct range gunnery (main battle tank, infantry and amphibious fighting vehicles), artillery, mortars, air defense, naval gun fire, and fixed and rotary wing air gunnery. URC range capabilities also include demolitions, hand grenades, anti-tank weapon firing, and a training device fabrication shop. URC maneuver areas and associated tank trails provide additional live training capabilities maintained by the TSS contract.

2 General Requirements

The Government will furnish specific items and services, as described in the subparagraphs below, to enable the Contractor to successfully perform the requirement.

The Contractor is required to integrate the following into contract services provided to the Government.

a. Letter of Authorization (LOA) and Common Access Card (CAC) The

Government (PCO) will issue an LOA specifying the following entitlements for

Contractors working on Camp Buehring, Kuwait, Jordan, United Arab Emirates (UAE) or

Qatar on temporary assignment to Camp Buehring, Kuwait, Jordan, UAE or Qatar, in support of this PWS or deployed outside of Kuwait. Rationing shall be in accordance with USCENTCOM’s Theater Business Clearance recommendations. The Government shall provide access to on base support facilities, Post Exchange (PX) and Morale, Welfare and Recreation (MWR) facilities, Army Post Office (APO), and other facilities related to the performance of duties. The Contractor shall be required to obtain CAC limited to those employees required to travel within the AOR or access U.S.

Government Non-Secure Internet Protocol Router (NIPR). The Government shall provide an LOA for Contractors to process through an approved CONUS Replacement

Center (CRC), to travel to and from those countries within the USCENTCOM AOR aboard military transportation or via Government Contractor travel, as required for the duration to the employee’s operational service.

b. Billeting

1. Government Living Quarters (Camp Buehring, Arifjan, and Qatar) The

Government will provide living quarters for Contractor employees. If housing is not available on the installations the Government will fund approved solutions. Authority for

Contractor billeting assignments at Camp Buehring and Qatar resides with either the

ARCENT COR, Camp Buehring Commandant or Area Support Group (ASG) Qatar

Commander dependent upon whose jurisdiction the quarters are made available.

2. Contractor Living Quarters While Deployed. The Contractor shall use

Government provided temporary living quarters when deployed in support of ARCENT directed training or exercises.

• If the contractor chooses to not use the government living quarters as described above, the contractor cannot bill the government for contractor living quarters.

• Additionally, the contractor cannot use transit time from the contractor living quarters as part of the calculation for daily work hours.

c. Medical Support. The Government shall furnish medical care to the deployed

Contractors as specified in the respective USCENTCOM’s Theater Business Clearance

Regulations for the Contractor’s location(s).

d. Contractor Workspace. The Government shall provide the Contractor sufficient administrative workspace and equipment storage to fully prepare and execute the training requirements. This includes facilities to support the reception, training, equipping, storage, and recovery of temporary assigned equipment and personnel deployed to support the training requirements in this PWS and other ARCENT directed training or exercises. When required to deploy to support ARCENT directed training or exercises, the Government may authorize the Contractor to perform a site visit prior to the training or exercise start date to determine the administrative workspace and storage requirements to support ARCENT directed training or exercises.

e. Communications Equipment and Services. The Government, within current capabilities, shall support the Contractor by providing communications equipment currently issued to units, to include secure tactical and non-tactical radios, Army Battle

Command Systems (ABCS), Government Non-Classified Internet Protocol Router

(NIPR) and Secret Internet Protocol Router (SIPR) internet connections, Local Area

Network (LAN) access/support, to include international commercial and DSN (worldwide access – Class A) connectivity, fax machines and ancillary equipment to conduct the training and training support operations. The Government shall authorize the

Contractor to budget for and request the purchase, lease or subcontracting for the hardware, software and communications services or devices required for training and training support requirements that the Government cannot readily provide to include the internal network, computer resources (work stations and laptops), and applications.

The Government shall provide the Contractor with sufficient communication frequencies to conduct internal command and control and unit signal operating instructions (SOIs) required to network with units being trained.

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the

Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Location and Hours of Work

2.2.1 Location of Performance

Places of performance are in countries that comprise the USCENTCOM AOR. The primary places locations include Kuwait, Jordan and Qatar. The Contractor shall also support temporary training exercises in Bahrain, Egypt, Iraq, Kazakhstan, Afghanistan, Oman, Saudi Arabia, and the United Arab Emirates (UAE) when required. Other countries that may require training support include Lebanon, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, and Yemen. Additional locations shall be added as required.

2.2.2 Hours of Work

The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. A break in services due to a late shift change that is not directly or indirectly caused by the Government shall be at the expense of the Contractor. A normal work week is based on an (8) hour work day over six (6) days per week. It is routine for Contractor personnel to perform a “normal work week” in excess of 48 hours a week. This “normal work week” does not exceed the norm for the area, as determined by local custom, tradition or law. This is the “normal work week” and for which compensation exceeding 48 weekly hours is not paid at a premium rate. Unscheduled events may require the Contractor to flex additional hours outside the normal work week to meet Government requirements.

The Contractor shall manage their employees’ time to ensure compliance with local labor laws and any Contract regulations. If the contractor pays employees overtime, it is limited to 54 hours in accordance with Kuwaiti Labor Laws. The Contractor is required to manage their labor to ensure the ethical treatment of all employees. The

Contractor shall manage the enforcement of labor laws in a manner so that it does not impact the allocation of labor hours during operations. Therefore, six hours overtime per week per person is the maximum permissible under Kuwaiti Labor Law. The

Contractor is required to maintain adequate knowledge and proper enforcement of all required labor laws. If a law / regulation changes the Contractor shall adjust as required and immediately inform the Contracting Officer. Any loss of training due to labor compliance will be at the cost of the Contractor.

2.2.2 Recognized Holidays

Training will be conducted every day during execution of this contract. The Contractor is normally required to perform services on recognized U.S. federal holidays. U.S.

federal holidays are not typically recognized by partner nations. As such, Contractor personnel may be required to work through US federal holidays. Host Country

Nationals (HCNs) are entitled to take Kuwait observed holidays as listed below.

All holidays are subject to mission execution requirements under effort. The contractor will provide flexible schedules to accommodate the Kuwait holidays and the 4th of July.

1. International New Year's Day- 1st January

2. National Day Kuwait

3. Liberation Day Kuwait

4. Lailat Al Miraj - The Prophet's Ascension

5. Eid-al-Fitr – The end of Ramadan fasting month (3 days public holidays)

6. Arafat Day (Haj Day)

7. Eid-al-Adha – Feast of sacrifice in Islamic tradition (3 days public holidays)

8. Al-Hijra – Islamic New Year

9. Milad Un Nabi – The Prophet's Birthday

2.3 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. The Government reserves the right to remove a contractor from an ARCENT facility for inappropriate business relations, security violations or unethical behavior at the discretion of the

Contracting Officer.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the PCO and COR. The Contractor shall provide a list of subcontractors with the services they perform and what Contract Line Item Number (CLIN) the work is invoiced.

2.5 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.5.1 Financial Management

The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each CLIN and subline item number (SLIN). The

Contractor shall correlate Contractors Contract Work Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and is the Contractors responsibility.

Items purchased by the Contractor with Contractor funds that are used shall be clearly identified as “Contractor Purchased” prior to its use. All items purchased with

Government funds will be identified as “Government Purchased”. The Contractor shall be required to provide the COR and PCO with verified documentation that specifically calls out the items that are “Contractor Purchased” for verification that Government funds were not used. All Items purchased with Government funds from any contract will be Government owned at the end of the contract. All expended / consumed CAP shall be reported monthly to the COR / PCO. A detailed list will be provided to the PCO /

COR on an annual basis that delineates Contractor owned, Government owned, consumed, and expended. An updated detailed list shall be available at all times.

Failure to account for the funding sources for purchases of supplies and material that directly support services may result in a Government directed audit.

The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness or to capitalize on efficiencies while satisfying program objectives.

Request For Resources (RFR). The Contractor will have the ability to increase the quantity of supplies or services called for under this contract (via a request for resources) to handle unscheduled training and/or exercise support requirements, a change in the ARCENT security posture, other support due to an increase of units, and acts of God that are considered a bona fide Government need.

• Requirements shall be submitted to COR for review and then the PCO for approval prior to being performed.

• RFR process will be part of the management support the contractor provides for

Government use at no additional cost.

Deliverables

DI-MGMT-81468 Contract Funds Status Report (CFSR)

DI-MGMT-81651 Contract Invoicing and Payment Report

DI-MGMT-81334D Contract Work Breakdown Structure

DI-FNCL-80912 Performance and Cost Report (Cost Contract or T&M)

2.5.2 Contract Management

The Contractor shall assist the Government in streamlining reporting requirements with recommendations and alternative solutions to reporting as warranted. All initial reports and formats will be approved by the COR unless already dictated in this PWS. The

COR is responsible to manage the current version of all Government required reports / bulletins / forms and memos identified in this PWS. When a change is implemented it will be distributed from the COR or an on-site represented. If a report form is not directly provided, the Contractors format is acceptable.

The Contractor will not place any contractor references or other markings on

Government Intellectual Property. This includes POIs and Operational Standard

Operating Procedures (SOP) designed for use by units in the conduct of training.

Reports provided to the Government shall not have contractor markings and will conform to Government requirements based on the type of document submitted to include classification and unit branding/ symbology. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between ARCENT support operations, PEO STRI, ACC Orlando and the Contractor's corporate offices. The Government will provide the Contractor onsite facilities for program management and contract management support for the duration of the contract as needed. The Contractor shall provide the necessary resources to manage the overall program and shall perform all management functions required to fulfill the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification.

2.5.2.1 The Contractor shall create an SOP for each section listed in the PWS. The

SOP shall be reviewed annually for compliance with this PWS by both the Contractor and the COR. The SOP will cover the processes required to complete all tasks contained in the PWS. The Contractor is the approval authority of the SOP. The SOP will be initially submitted 90 days after the final transition milestone. The Contractor can work directly with the onsite ARCENT staff to ensure all items are identified and the operations do not violate Army rules or regulations. The SOP shall be marked

“Proprietary” by the Contractor and the Government cannot release the SOP to solicit future acquisitions. The Contractor shall provide a digital copy to the Government and the Government will have Government Purpose Rights to the data.

2.5.2.2 Contract Management Review (CMR)

2.5.2.2.1 Initial CMR. The contractor will provide the following during the Contract

Award Conference meeting immediately following the Post Award Conference (PAC):

• The Phase In Plan.

• Points of Contact and Leadership for coordination.

• Information Management overview

2.5.2.2.2 Subsequent CMRs. The Contractor shall participate in a semi-annual CMR with a primary location at Camp Buehring Kuwait or an alternate location at Shaw

Airforce Base, SC. This is typically planned during the fiscal year 1st QTR and 3rd QTR as directed by the Government. A CMR will not exceed 1 day for execution. Data for the CMR will be provided to the COR and Government participants in a digital Microsoft

Office format or PDF NLT one week prior to the CMR. The management review will be an in person discussion and the Contractor shall provide key personnel to address the

Government’s questions in person. SME reach back is authorized via teleconference if required but is not the preferred approach. The CMRs will contain the following at a minimum:

• Semi Annual Training Overview. The Contractor shall provide a 6 month overview of training highlights which showcase capabilities and/or reinforce data trends, analysis and recommendations in this update.

• TADSS Utilization. Contractor shall provide data for semiannual TADSS Utilization

Report in the CMR, IAW All Army Activities (ALARACT) message ALARACT 087/2017 or applicable updated messages. This data will be cross referenced with TS-MATS for accuracy prior to submission.

• Capability Review. The Contractor shall analyze and make technical recommendations on current and prospective ARTC, URC and TSC capabilities and make recommendations on services to sustain or improve. This review shall incorporate trend analysis.

• Forecast. The Contractor shall provide a forecast of activities or events impacting training services until the next CMR and recommendations to mitigate their impacts.

• Fleet Report. The Contractor shall provide a semi-annual usage report by vehicle type to include Heavy Equipment, Material Handling Equipment (MHE), and Non Tactical

Vehicles (NTVs) to the Government. The Fleet report shall cover vehicle type, operational miles or hours and fuel consumption. The report will show showing the usage for the previous months. The report shall aggregate data by vehicle type.

• Consumable Supplies and Repair Parts Report. Contractor shall maintain consumption data and demand history of all, consumable supplies and repair parts for the USG; minimum data elements required are: item, part number/stock number, quantity consumed, unit supported, location, and device supported. Report shall include all TADSS, support equipment and fabricated devices.

• Financial Management Report. The Contractor shall provide a Financial Management

Report. Data at a minimum includes highlighting areas of concern and recommended solutions as well as forecast of the COST CLINs / budget at the completion of the current POP.

Performance Standards

a) Standard: Mission is executed with 100% compliance to established safety processes and plans.

AQL: No safety risks are noted and no Injuries occurred during mission due to safety violations attributable to Contractor action(s).

b) Standard: Maintain TADSS in Fully Mission Capable (FMC) condition

AQL: Maintenance achieves FMC IAW Appendix A (TADSS and Support Equipment

Maintenance).

c) Standard: Maintenance performed IAW technical data provided by the Government, if technical data is not provided, maintenance shall be IAW best commercial practices.

d) Standard: Maintenance data must be maintained, accurate, complete and available.

AQL: Data 100% accurate; TADSS synchronized with TS-MATS

e) Standard: Maintenance coordinated to de-conflict training, exercise and test schedules with maintenance activities, and resolve problems on the devices or at the site.

AQL: All conditions that adversely affect Range Operations ability to perform the mission are reported as soon as they occur to Range OIC/COR.

f) Standard: Maintenance does not interfere with training unless authorized by the designated Government representative.

g) Standard: Maintenance does not interfere with training unless authorized by the designated Government representative.

Deliverable

DI-MGMT-80227 Contractors Progress, Status and Management Report

2.5.3 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion (not to exceed five business days).

The Contractor shall have a single point of contact between the Government and

Contractor personnel. The Contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.5.3.1 Property Control Plan. The Contractor shall provide a Property Control Plan.

The Contractor’s plan shall be consistent with voluntary consensus standards and /or industry-leading practices and standards to manage Government Property in their possession, capable of accomplishing the data reporting and records keeping required, maintaining the data collection and records keeping associated with quality surveillance

(i.e. analysis and reports), and the documents collection associated with the Contractors preventive maintenance program, etc. The Contractor shall disclose any significant changes to their property management system to the COR prior to implementation. The

Property Control Plan will include the following at a minimum:

1. Sensitive, Explosive and Hazardous Item Inventories. The Contractor shall provide a monthly report on the inventory of all sensitive, explosive, and hazardous items.

2. 10% Cyclic Inventories. The Contractor shall provide a monthly report on the inventory of 10% of all GFP. In the span of 10 months a 100% of all GFP will be inventoried.

3. 100% Inventory. The Contractor shall provide an annual 100% inventory of all

GFP property (conducted yearly in March). The Contractor shall conduct a 100% inventory in the event of a change in the Program Manager or the Primary Hand Receipt

Holder. The Contractor shall report their finding to the Government.

Deliverable

DI-ALSS-81530 Logistics Management Information: Contractor’s Property Control Plan

2.5.4 Personnel Administration

The Contractor shall provide administrative management and support as required for their employees. The Contractor shall provide for employees during designated

Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.5.5 Contractor Manpower Reporting

The Enterprise-Wide Contractor Manpower Reporting Application (eCMRA)

The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site. The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air

Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool. eCMRA

User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/

Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil

2.5.6 Transition Plan

The Contractor shall provide a plan addressing the steps and actions necessary to facilitate a thorough, timely and transparent transition for Phase-in and Phase-out. The

Contractor's plan shall describe their approach to ensure the necessary personnel are available for operational support during the transition periods, operational instructions, procedures and control directives to minimize negative impacts to performance requirements. All Contractor owned property shall be utilized until properly phased out or replaced during transition. A three month Phase-out transition plan must be completed and approved prior to its execution.

2.5.6.1 Phase-In. During phase-in, the contractor shall prepare to assume performance responsibility for the requirements identified in this PWS. The contractor’s program management structure and organization shall be in place and operational at the end of phase-in. The contractor shall meet all requirements IAW the contractor’s approved

Phase-In/Transition Plan. The contractor must include a detailed plan to have personnel on the ground ready to assume all responsibilities Full Performance not later than 90 Days after Contract Award.

The Contractor shall provide a Phase-in plan with the proposal and update as needed prior to PAC. The transition portion of the PAC shall contain the following at a minimum:

Technical Performance Transition Plan describing how the contractor will accomplish the transition of responsibilities for tasks provided in this PWS.

Inventory Plan describing how the contractor will support the Government and outgoing contractor with inventories and property accountability. It must provide:

A capability to conduct at least 3 simultaneous GFP daily inventories up to 60 days in duration

Comprehensive property tracking capability

GFP / Logistics Lead(s) on the ground at Camp Buehring Kuwait for reconciliation and property accountability actions with ASG-Kuwait Property Book and the COR. Duration is until complete (UTC) and may not exceed the 90 Day transition period.

Personnel plan describing how the contractor will provide personnel in order to assume

Full Performance as required by this PWS.

The Phase In Plan is a part of the Milestone Chart required in the Program

Management Plan (PMP) and shall be submitted prior to award per the CDRL guidance.

Deliverable:

DI-MGMT-81797 Program Management Plan (PMP)

2.5.6.2 Phase-Out The Contractor shall implement a transition plan for Phase-out. The transition plan shall addresses total program activities including activities performed by major subcontractors. The transition plan shall depict the CWBS for the transition and phase-out all the way through final contract closeout.

The Contractor shall perform the phase-out services by performing the following activities in conjunction with the in-coming Contractor:

(a) Providing in-coming Contractor access to all sites and activities and to all documentation on a not-to-interfere basis during the new contract transition phase-in period;

(b) Transition planning;

(c) Over the-shoulder training of personnel;

(d) Property inventory, property accountability, and property transfer; and

(e) Data inventory, data accountability, and data transfer. The Contractor shall retain full responsibility for PWS training requirements until completion of the phase-out period.

The Contractor shall provide a Phase-Out plan that comprises the following:

• Technical Performance Transition Plan describing how the contractor will accomplish the transition of responsibilities for tasks provided in this PWS.

• Inventory Plan describing how the contractor support the Government and incoming contractor with inventories and property accountability.

• Final deliverables Plan describing how the contractor will meet all of the final deliverables of the contract to include providing POIs and other Government Intellectual

Property stated in this effort.

Deliverable

DI-MGMT-81945 Phase-Out Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience for all efforts. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide their labor categories, labor rates, quantity of personnel, organization charts, and man-hours utilized in all proposals.

All Contractor employees shall clearly identify themselves as a Government Contractor in all e-mail correspondence, formal letters, company badges and reports submitted to the Government or other parties. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract. A Contractors badge shall be clearly visible from 10 feet with distinguishing markers from Government badges. The Contractor badge shall be approved by the ARCENT Security Officer prior to use.

2.6.1 The Contractor shall ensure that personnel documentation for proposed employees under this contract is available for Government review to ensure minimum requirements stated in this PWS are met. Documentation shall include, but not be limited to, resumes, Certificate of Release or Discharge from Active Duty (DD-214), certificates of course completion, graduation certificates, licensing, and training certificates. The Contracting Officer shall designate the Government personnel that are authorized to validate contractor qualifications. Failure to deliver documentation may result in the removal of the employee at the contractor’s expense. Training or capabilities lost due to the removal of an unqualified service provider shall be at the cost of the Contractor.

2.7 Travel / Temporary Duty (TDY)

Travel to other Government facilities or Contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the

Government no less than (3) three days from the expected departure, and is strictly on a cost reimbursable basis. Costs for travel shall be billed in accordance with (IAW) the

Joint Travel Regulation. Travel will only be authorized for services or training courses that directly support the training mission, Contractor re/certifications and must be reviewed and approved by the COR and the Contracting Officer. Trips for marketing, industry conferences, or other Government events such as the Interservice/ Industry

Training, Simulation and Education Conference (I/ITSEC) are strictly prohibited. A trip report shall be required when directed by the COR or the Contracting Officer. All service categories are authorized travel with prior approval.

2.7.1 Government Directed Travel / Temporary Duty (TDY)

Non-program management office travel shall be proposed and invoiced IAW the Federal

Travel Regulations on a cost, no fee basis. All program management travel not specifically directed by the Government will be funded by the Offeror as part of their program management pricing via indirect rates or within the Offeror’s competitive pricing. Program management travel shall not be funded by any cost-based CLIN.

MILAIR is directed for intra-theater transportation of Contractor personnel (United

States (US), Third Country National (TCN), and Local National (LN)) as required by their contract and as approved in writing by the Contracting Officer or Contracting Officer

Representative. Transportation is also allowed for Contractor equipment required to perform the contract when that equipment travels with the Contractor employee (e.g., special radio test equipment, when the Contractor is responsible for radio testing or repair).

MILAIR travel is directed for inter-theater travel (deployment/redeployment) through

CONUS Replacement Center (CRC). The Contractor is required to utilize Government furnished MILAIR unless determined “NON-AVAILABLE” by competent Government authority. In cases when MILAIR cannot be provided by the CRC and the non-availability of MILAIR creates a critical mission delay, the CRC Contracting Officer will certify non-availability and notify the Contracting Officer so alternative transportation may be directed. Per twelve month deployment, one Rest & Recreation (R&R) trip is authorized at the half way point.

2.7.2 The Contractor shall manage and verify that all employees who require passports, visa and foreign travel approval maintain the appropriate documents. All Contractor personnel will have valid travel documents for the duration of the contract. The

Government reserves the right to verify with the Contractor at any time.

2.8 The Contractor shall respond to and report accidents, incidents, and disasters

In accordance with AR 385-10 The Army Safety Program, Reportable accidents and incidents are those involving Contractor service providers or Government property supported by the TSS, involving or witnessed by Contractor personnel, and other incidents as defined below.

Accident is defined as an unplanned event that causes personal injury or illness, or property damage.

Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the

Government in investigations as required.

The Contractor shall log and report all accidents or incidents and track them until each is closed out. The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. Accident/incident reports and historical files shall be delivered to the

Government.

Except as defined elsewhere, the Contractor shall report all incidents and accidents within 24 hours to the PCO, ARCENT designated personnel, and the COR via email and submit an incident report within 72 hours.

The Contractor shall take steps to address and/or prevent reoccurrence of accidents, incidents, or discovery of a safety hazard.

Health and Safety incident: IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, via telephonic notification to the PCO, ARCENT designated personnel, and the COR ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life. "Immediately" is defined as

"without delay".

Security: IMMEDIATELY upon discovery, the Contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against the individual via telephonic notification to the PCO, ARCENT designated personnel, and the COR and self-report to the Defense Security Services (DSS) Agent ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a security incident involving classified data or equipment.

Property: IMMEDIATELY upon discovery, the Contractor shall report any damage, loss, or theft of Government property involving Contractor personnel where the value of the loss exceeds $2,000.00 via telephonic notification to the PCO, ARCENT designated personnel, and the COR ensuring contact is made in real time along with a written notification. The Contractor shall report any willful damage or theft of equipment that is grounds for disciplinary action against an individual. A voicemail on a telephone is not sufficient to meet the notification requirements for an accident or incident with a value of loss of over $2,000.00.

Criminal, Legal and Administrative Adverse Actions: IMMEDIATELY upon discovery, the Contractor shall report any incident involving or witnessed by Contractor personnel. Reportable incidents include, but are not limited to: criminal action by

Contractor personnel on a military installation or when in a Status of Forces Agreement or when subject to Uniform Code of Military Justice; any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes Contractor personnel or their behavior; bans from installation or post, bans from contact with Soldiers, or revocation of access to facilities; violations of Status Of

Forces Agreements; and any other action which would reflect poorly on the US

Government. In instances involving criminal, legal or administrative adverse actions, the Contractor shall provide a telephonic notification to the PCO, ARCENT designated personnel, and the COR ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

Deliverables

DI-SAFT-81563 Accident/Incident Report

2.9 Hazardous Materials (HAZMAT) Management

The Contractor shall comply with military installation, local, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411

"Hazardous Materials Management Program. The Contractor shall handle, containerize, store, and provide intra-station transportation of regulated hazardous and non-hazardous waste generated as a result of operation and maintenance. The

Contractor shall prepare regulated waste for disposal to include marking, labeling, and preparation of an internal tracking system IAW local instruction. The Contractor shall comply with all applicable federal and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Material Safety Data Sheets (MSDS) as guided by ANSI-Z400.1 at each site.

Addit…