Attachment_1_ARCENT_TSS_PWS.docx

PERFORMANCE WORK STATEMENT

For

ARCENT TRAINING SUPPORT SERVICES CONTRACT

(ATSSC)

29 October 2019

U.S. Army Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI) 12211 Science Drive Orlando, FL 32826-3276

Engineering

Approved By: ____________________ Ha Ly Lead Engineer

Program Management

Approved By: ____________________ LTC George Lesnak

Product Manager

Table of Contents

ARCENT-PWS-01-V03

Vision Statement Provide Training Support Services (TSS) in support of United States Army Central (ARCENT) continuing efforts of enhancing the warfighting skills of U.S. training units via the use of Live and Virtual (LV) training.

1 Introduction The U.S. Army Contracting Command Orlando has a requirement to procure TSS for PEO STRI to support the ARCENT mission in Kuwait and other locations within the ARCENT area of operations (AO). The TSS will provide technical expertise, system operators, maintenance and life-cycle support for the sustainment, operations and support management of numerous Training Aids, Devices, Simulators and Simulations (TADSS) within the ARCENT AO. Instruction, Operation, and Maintenance (I/O & M) support of the various types of LV training ranges, equipment and facilities are a primary duty of the service providers. The Contractor shall provide TSS across the following ARCENT established resource sets, ARCENT Readiness Training Center (ARTC), Udairi Range Complex (URC) and the Training Support Center (TSC) which has 2 locations: Camp Buehring, and Camp Arifjan.

The changing environment in the Middle East and the United States Central Command (USCENTCOM) Area of Responsibility (AOR) has new missions and an increased capacity for operational maneuver to ARCENT. The ARCENT G37 (Training and Security Cooperation) intent is to maintain and expand the ARCENT ability of enhancing the warfighting skills of U.S. units conducting training.

1.1 Mission

To provide flexible, efficient, effective and quality knowledge-based TSS to ARCENT assigned, aligned, and supported units (to include austere and non-austere environments; and contingency and non-contingency operation locations).

1.2 Background

The ARCENT provides TSS for DoD and non-DoD units as required. TSS contained in this Performance Work Statement (PWS) are based out of the ARCENT Kuwait location and continue to change with the global geo-political environment. The training provided is essential for the Armor Brigade Combat Team (ABCT), Security Forces (SECFOR), Combat Aviation Brigade (CAB), and other ARCENT specified units within the USCENTCOM AOR in order to prepare units, leaders and Soldiers for Unified Land Operations (ULO).

1.3 Scope

This effort shall provide TSS as well as I/O & M of TADSS, fixed ranges, deployable ranges, and numerous training facilities within the ARCENT AO. TSS will primarily be conducted at the URC, the ARTC, and the TSC’s but services can be executed at any location within the USCENTCOM AOR.

Unless otherwise specified herein, the Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision and other items necessary to satisfy the performance-based requirements contained herein.

The Government may need to adjust the Training Support Packages (TSP), training devices, locations, or student throughput requirements according to mission demand during the execution of this PWS. Unscheduled training events may be conducted with DoD units, U.S. Agencies, Foreign Military Units and/or Other Organizations, as directed. These unscheduled events are not customary, but due to geo-political events ARCENT must have the ability to provide training support services for such events.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified within this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, https://www.esd.whs.mil/dd/, and www.tradoc.army.mil/tpubs/pamndx.htm :

AR-25-1 ARMY KNOWLEDGE MANAGEMENT AND INFORMATION TECHNOLOGY

AR 190-11 PHYSICAL SECURITY OF ARMS, AMMUNITION AND EXPLOSIVES

AR 350-19, THE ARMY SUSTAINABLE RANGE PROGRAM (SRP)

AR 350-38 TRAINING DEVICE POLICIES AND MANAGEMENT

AR 380-5 DA INFORMATION SECURITY PROGRAM

AR 380-10 FOREIGN DISCLOSURE AND CONTACTS WITH FOREIGN REPRESENTATIVES

AR 381-12 THREAT AWARENESS AND REPORTING PROGRAM

AR 385-10 THE ARMY SAFETY PROGRAM

AR 385-63 RANGE SAFETY

AR 25-400-2, ARIMS

AR 640-30 PHOTOGRAPHS FOR MILITARY HUMAN RESOURCES RECORDS

AR 735-5 POLICIES AND PROCEDURES FOR PROPERTY ACCOUNTABILITY

AR 750-1 ARMY MATERIAL MAINTENANCE POLICY

FM 7-0

DA PAM 25-91 VISUAL INFORMATION PROCEDURES

TRADOC PAM 350-70-14

TRADOC PAM 350-70-1

DODM 5200.01 DOD INFORMATION SECURITY PROGRAM: CONTROLLED UNCLASSIFIED INFORMATION (CUI)

DOD 8570.01-M INFORMATION ASSURANCE WORKFORCE IMPROVEMENT PROGRAM

DOD 8500.01 CYBER SECURITY

DODI 8510.01 DOD INFORMATION ASSURANCE CERTIFICATION AND ACCREDITATION PROCESS

1.5 Definitions

ARTC TADSS - The ARTC TADSS capability enables warfighter training readiness sustainment and enhancement of individual, crew and collective skill sets. This is accomplished through the I/O/M of TADSS which provide: Small arms, M1/M2 gunnery, call for indirect fire, Close Air Support (CAS), medical, vehicle survivability, convoy ambush, intelligence, maneuver and virtual battlefield combat skills training. Virtual devices also support blended training and integration with constructive training exercises executed by another contract supporting ARCENT.

Austere Environment - An area that regularly experiences significant environmental hazards to include but not limited to: heat, cold, altitude, water scarcity, communications, shelter and electricity.

Acceptable Quality Level (AQL) - The AQL is the worst tolerable process average (mean) in percentage or ratio that is still considered acceptable; that is, it is at an acceptable quality level.

Contingency - An operating environment wherein military actions, operations, or hostilities against an opposing force may require the involvement of U.S. Armed Forces.

Contracting Officers Representative (COR) - CORs are appointed by the Procuring Contracting Officer (PCO), IAW Defense Federal Acquisition Regulations (DFARS) 201.602-2. The COR monitors all technical aspects of the Contractor and assists in Contractor administration but IS NOT authorized to obligate the Government or make determinations which may culminate into a change to any of the terms and conditions of the Contract.

Deployable Range Capability (DRC) - The DRC provides support and operators for a variety of live fire range configuration requirements, up to a Company (CO) level with infantry and armor targets, throughout the USCENTCOM AOR. This support requires up to two deployed live fire ranges operating simultaneously in addition to operations at URC. The support to the DRC cannot degrade URC operations.

Multipurpose Range Complex (MPRC) – This range satisfies both individual and collective training tasks as well as qualification requirements for armor, infantry, and aviation crews/platoons. This complex supports dismounted infantry tactical live fire operations independently and with supporting vehicles. This range supports individual and collective training and qualification for platoons, sections, teams, and crews on the skills necessary to detect, identify, engage, and defeat stationary and moving armor and infantry targets in a tactical array.

Procuring Contracting Officer (PCO) - The individual authorized to enter into Contracts for supplies and services on behalf of the Government who is responsible for overall procurement under the Contract period.

Range Modernization Package – The Department of Public Work (DPW) execution of the Army’s plan to upgrade targets, ranges, and associated facilities.

Situational Training Exercise (STX) - STX usually contains multiple collective tasks linked to form a realistic scenario of a military operation, sometimes incorporating free play.

Training Support Center (TSC) - The TSC capability is comprised of three main facilities, one inside the ARTC at Camp Buehring, and Camp Arifjan. The overall TSC capability provides: TADSS support; range support operations; Multiple Integrated Laser Engagement Systems/Tactical Engagement Systems (MILES/TESS) Services and Support; TSC Logistics Support Operations, Graphic Training Aides (GTA), Audio Visual (AV) support and a Visual Information (VI) support capability Training Support Team (TST) – The TST provides a Counter Improvised Explosive Device (C-IED) training capability to include Counter Radio Controlled Improvised Explosive Device (RC-IED) Electronic Warfare (CREW) individual and collective training. Aligned with this capability is the integration of any emerging technology, Tactics, Techniques, and Procedures (TTP), and new devices as they are fielded to the Army from the Rapid Equipping Force (REF) and Asymmetric Warfare Group in the Technology and Innovations Capability (TIC).

2 General Requirements The Government will furnish specific items and services, as described in the subparagraphs below, to enable the Contractor to successfully perform the requirement. The Contractor is required to integrate the following into contract services provided to the Government.

a. Letter of Authorization (LOA) and Common Access Card (CAC) The Government (PCO) will issue an LOA specifying the following entitlements for Contractors working on Camp Buehring, Kuwait, Jordan, or United Arab Emirates (UAE) on temporary assignment to Camp Buehring, Kuwait, Jordan, or UAE , in support of this PWS or deployed outside of Kuwait. Rationing shall be in accordance with USCENTCOM’s Theater Business Clearance recommendations. The Government shall provide access to on-base support facilities, Post Exchange (PX) and Morale, Welfare and Recreation (MWR) facilities, Army Post Office (APO), and other facilities related to the performance of duties. The Contractor shall be required to obtain CAC limited to those employees required to travel within the AOR or access U.S. Government Non-Secure Internet Protocol Router (NIPR). The Government shall provide an LOA for Contractors to process through an approved CONUS Replacement Center (CRC), to travel to and from those countries within the USCENTCOM AOR aboard military transportation or via Government Contractor travel, as required for the duration to the employee’s operational service.

b. Billeting

1. Government Living Quarters (Camp Buehring, and Arifjan) The Government will provide living quarters for Contractor employees. If housing is not available on the installations, the Government will fund approved solutions. Authority for Contractor billeting assignments at Camp Buehring resides with the ARCENT COR, Camp Buehring Commandant.

2. Contractor Living Quarters While Deployed. The Contractor shall use Government provided temporary living quarters when deployed in support of ARCENT directed training or exercises.

If the contractor chooses to not use the government living quarters as described above, the contractor cannot bill the government for contractor living quarters.

Additionally, the contractor cannot use transit time from the contractor living quarters as part of the calculation for daily work hours.

c. Medical Support. The Government shall furnish medical care to the deployed Contractors as specified in the respective USCENTCOM’s Theater Business Clearance Regulations for the Contractor’s location(s).

d. Contractor Workspace. The Government shall provide the Contractor sufficient administrative workspace and equipment storage to fully prepare and execute the training requirements. This includes facilities to support the reception, training, equipping, storage, and recovery of temporary assigned equipment and personnel deployed to support the training requirements in this PWS and other ARCENT directed training or exercises. When required to deploy to support ARCENT directed training or exercises, the Government may authorize the Contractor to perform a site visit prior to the training or exercise start date to determine the administrative workspace and storage requirements to support ARCENT directed training or exercises.

e. Communications Equipment and Services. The Government, within current capabilities, shall support the Contractor by providing communications equipment currently issued to units, to include secure tactical and non-tactical radios, Army Battle Command Systems (ABCS), Government Non-Classified Internet Protocol Router (NIPR) and Secret Internet Protocol Router (SIPR) internet connections, Local Area Network (LAN) access/support, to include international commercial and DSN (worldwide access – Class A) connectivity, fax machines and ancillary equipment to conduct the training and training support operations. The Government shall authorize the Contractor to budget for and request the purchase, lease or subcontracting for the hardware, software and communications services or devices required for training and training support requirements that the Government cannot readily provide to include the internal network, computer resources (work stations and laptops), and applications. The Government shall provide the Contractor with sufficient communication frequencies to conduct internal command and control and unit signal operating instructions (SOIs) required to network with units being trained.

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.2 Location and Hours of Work

2.2.1 Location of Performance

Places of performance are in countries that comprise the USCENTCOM AOR. The primary places locations include Kuwait and Jordan. The Contractor shall also support temporary training exercises in Bahrain, Egypt, Iraq, Kazakhstan, Afghanistan, Oman, Saudi Arabia, and the United Arab Emirates (UAE) when required. Other countries that may require training support include Lebanon, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, and Yemen. Additional locations shall be added as required.

2.2.2 Hours of Work

The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. A break in services due to a late shift change that is not directly or indirectly caused by the Government shall be at the expense of the Contractor. A normal work week is based on an 8-hour work day over 6 days per week. It is routine for Contractor personnel to perform a “normal work week” in excess of 48 hours a week. This “normal work week” does not exceed the norm for the area, as determined by local custom, tradition or law. This is the “normal work week” and for which compensation exceeding 48 weekly hours is not paid at a premium rate. Unscheduled events may require the Contractor to flex additional hours outside the normal work week to meet Government requirements.

The Contractor shall manage their employees’ time to ensure compliance with local labor laws and any Contract regulations. If the contractor pays employees overtime, it is limited to 54 hours in accordance with Kuwaiti Labor Laws. The Contractor is required to manage their labor to ensure the ethical treatment of all employees. The Contractor shall manage the enforcement of labor laws in a manner so that it does not impact the allocation of labor hours during operations. Therefore, six hours overtime per week per person is the maximum permissible under Kuwaiti Labor Law. The Contractor is required to maintain adequate knowledge and proper enforcement of all required labor laws. If a law / regulation changes, the Contractor shall adjust as required and immediately inform the Contracting Officer. Any loss of training due to labor compliance will be at the cost of the Contractor.

2.2.3 Recognized Holidays

Training will be conducted every day during execution of this contract. The Contractor is normally required to perform services on recognized U.S. federal holidays. U.S. federal holidays are not typically recognized by partner nations. As such, Contractor personnel may be required to work through US federal holidays. Host Country Nationals (HCNs) are entitled to take Kuwait observed holidays as listed below.

All holidays are subject to mission execution requirements under effort. The contractor will provide flexible schedules to accommodate the Kuwait holidays and the 4th of July.

1. International New Year's Day- 1st January

2. National Day Kuwait

3. Liberation Day Kuwait

4. Lailat Al Miraj - The Prophet's Ascension

5. Eid-al-Fitr – The end of Ramadan fasting month (3 days public holidays)

6. Arafat Day (Haj Day)

7. Eid-al-Adha – Feast of sacrifice in Islamic tradition (3 days public holidays)

8. Al-Hijra – Islamic New Year

9. Milad Un Nabi – The Prophet's Birthday

2.3 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. The Government reserves the right to remove a contractor from an ARCENT facility for inappropriate business relations, security violations or unethical behavior at the discretion of the Contracting Officer.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the PCO and COR. The Contractor shall provide a list of subcontractors with the services they perform and what Contract Line Item Number (CLIN) the work is invoiced.

2.5 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.5.1 The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each CLIN and subline item number (SLIN). The Contractor shall correlate their Contract Work Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and is the Contractors' responsibility.

The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness or to capitalize on efficiencies while satisfying program objectives.

Deliverables A003 DI-MGMT-81334D Contract Work Breakdown Structure

2.5.2 Items purchased by the Contractor with Contractor funds shall be clearly identified as “Contractor Purchased” prior to its use. All items purchased with Government funds will be identified as “Government Purchased”. The Contractor shall be required to provide the COR and PCO with verified documentation that specifically calls out the items that are “Contractor Purchased” for verification that Government funds were not used. All items purchased with Government funds from any contract will be Government owned at the end of the contract. All expended / consumed CAP shall be reported monthly to the COR / PCO. A detailed list will be provided to the PCO / COR on an annual basis that delineates Contractor owned, Government owned, consumed, and expended. An updated detailed list shall be available at all times. Failure to account for the funding sources for purchases of supplies and material that directly support services may result in a Government-directed audit.

Deliverables A016 DI-MGMT-80441B Government Property Inventory Report

2.5.3 The Contractor will have the ability to increase the quantity of supplies or services called for under this contract (via a Request for Resources) to handle unscheduled training and/or exercise support requirements, a change in the ARCENT security posture, other support due to an increase of units, and Acts of God that are considered a bona fide Government need.

2.5.3.1 Requirements shall be submitted to COR for review and then the PCO for approval prior to being performed.

2.5.3.2 RFR process will be part of the management support the contractor provides for Government use at no additional cost.

2.5.4 The Contractor shall provide a Contractor's Funds Status Report (CFSR) NLT 30 days after contract award and continue monthly through the life of the contract, or until all balances are zero (0) and there are no actions pending. Submission and the report form shall be discussed during the Post Award Conference. All data required to create the report shall be submitted with the report via the MIS. The final report shall be submitted to the Government in a signed PDF, as well as in an editable format.

Deliverables A001 DI-MGMT-81468 Contract Funds Status Report (CFSR)

2.5.5 The Contractor shall provide a Contract Invoicing and Payment Report (CIPR) NLT 30 days after contract award and continue monthly through the life of the contract, or until all balances are zero (0) and there are no actions pending. Submission and the report form shall be discussed during the Post Award Conference. All data required to create the report shall be submitted with the report via the MIS. The final report shall be submitted to the Government in a signed PDF, as well as in an editable format.

Deliverables A002 DI-MGMT-81651 Contract Invoicing and Payment Report

2.5.6 The Contractor shall provide a Performance and Cost Report (PCR) NLT 30 days after contract award and continue monthly through the life of the contract, or until all balances are zero (0) and there are no actions pending. Submission and the report form shall be discussed during the Post Award Conference. All data required to create the report shall be submitted with the report via the MIS. The final report shall be submitted to the Government in a signed PDF, as well as in an editable format.

Deliverables A004 DI-FNCL-80912 Performance and Cost Report (Cost CLINS)

2.5.6.1 The contractor shall submit, directly to the PCO, CS, and COR, an itemized breakout of costs (services and/or supplies) which will applied to a COST CLIN in support of ARCENT TSS performance requirements. Prior to incurring costs for any purchase request at or below the current DoD Micro Purchase Threshold (MPT), the contractor shall receive written concurrence from the COR. For all purchase requests in excess of the MPT, the contractor shall receive written concurrence from the COR and written approval from the PCO. Approvals for utilizing COST CLINs shall ordinarily be prospective, but, if justified by emergency circumstances, approvals may be retroactive. In the event of an emergency and the PCO is unavailable to provide written approval prior for the need, the contractor shall obtain prior concurrence from the COR and document the necessity for the costs, and submit in writing, along with COR concurrence, to the PCO for approval. The PCO will provide retroactive approval in writing for all costs which have been justified appropriately and are considered allowable IAW FAR Part 31.201-2.

2.5.6.2 For all COST CLIN items (services or supplies) with a total cost over the MPT, the Contractor shall obtain three competitive quotes IAW FAR 13.104 and propose to award to the lowest price technically acceptable. The Contractor shall provide adequate justification to award to other than the lowest price technically acceptable. If unable to obtain three quotes, the Contractor shall provide a limited sources justification that documents the circumstances of the anticipated costs which deem less than three sources reasonably available.

2.5.7 Reporting Requirements

The Contractor shall assist the Government in streamlining reporting requirements with recommendations and alternative solutions to reporting as warranted. All initial reports and formats will be approved by the COR unless already dictated in this PWS. The COR is responsible to manage the current version of all Government required reports / bulletins / forms and memos identified in this PWS. When a change is implemented it will be distributed from the COR or an on-site representative. If a report form is not directly provided, the Contractor's format is acceptable.

The Contractor will NOT place any contractor references or other markings on Government Intellectual Property. This includes TSPs and Standard Operating Procedures (SOP) designed for use by units in the conduct of training. Reports provided to the Government shall NOT have contractor markings and will conform to Government requirements based on the type of document submitted to include classification and unit branding/symbology. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between ARCENT support operations, PEO STRI, ACC Orlando and the Contractor's corporate offices. The Government will provide the Contractor onsite facilities for program management and contract management support for the duration of the contract as needed. The Contractor shall provide the necessary resources to manage the overall program and shall perform all management functions required to fulfill the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification.

2.5.7.1 The Contractor shall create, maintain, and update an SOP for each section listed in the PWS. The SOP shall be reviewed annually for completeness and relevantly by both the Contractor and the COR. The SOP will cover the processes required to complete all tasks contained in the PWS. The Contractor is the approval authority of the SOP. The SOP will be initially submitted as a draft to the Government NLT 30 days after the start of Phase-in and a final submission at the conclusion of the Phase-in transition milestone. The Contractor can work directly with the onsite ARCENT staff to ensure all items are identified and the operations do not violate Army rules or regulations. The SOP shall NOT be marked “Proprietary” by the Contractor. The Government can release the SOP to solicit future acquisitions IAW Government Purpose Rights. The Contractor shall provide a digital copy to the Government and the Government will have Government Purpose Rights to the data.

2.5.7.2 Contract Management Review (CMR)

2.5.7.2.1 Initial CMR. The contractor will provide the following information at a pre-determined time and location in Orlando, FL:

The Phase-In Plan

2.5.7.2.2 Subsequent CMRs. The Contractor shall participate in a semi-annual CMR with a primary location at Camp Buehring Kuwait or an alternate location at Shaw Airforce Base, SC. This is typically planned during the fiscal year 1st QTR and 3rd QTR as directed by the Government. A CMR will not exceed 1 day for execution. Data for the CMR will be provided to the COR and Government participants in a digital Microsoft Office format or PDF. The management review will be an in-person discussion and the Contractor shall provide key personnel to address the Government’s questions in person. SME reach back is authorized via teleconference if required but is not the preferred approach. The CMRs will contain the following at a minimum:

In addition to the Initial CMR, the contractor will provide the Consumable Supplies and Repair Parts Report on a bi-weekly basis during the transition phase through a teleconference.

• Financial Management Report. The Contractor shall provide a Financial Management Report. Data at a minimum shall include highlighting areas of concern, solution recommendations, estimates at completion with projections, unliquidated obligations, as well as forecast of the COST CLINs / budget at the completion of the current POP.

Performance Standards

a) Standard: Mission is executed with 100% compliance to established safety processes and plans.

AQL: No safety risks are noted and no injuries occurred during mission due to safety violations attributable to Contractor action(s).

b) Standard: The Contractor shall maintain a minimum 90 percent Ao using the formula for Ao below. The Contractor shall calculate Ao for each CPF 1 training device on a calendar month basis. CMT = Contracted Mission Time and CDT = Chargeable Downtime Ao = ((CMT - CDT)/CMT) *100 NOTE: See paragraph 3.3.1.1 TADDS Maintenance

AQL: achieves FMC IAW Appendix A (TADSS Support Equipment Maintenance).

AQL: Data 100% accurate; TADSS synchronized with TS-MATS

e) Standard: Maintenance coordinated to de-conflict training, exercise and test schedules with maintenance activities, and resolve problems on the devices or at the site.

AQL: All conditions that adversely affect Range Operations ability to perform the mission are reported as soon as they occur to Range OIC/COR.

f) Standard: Maintenance does not interfere with training unless authorized by the designated Government representative.

The contractor shall provide a monthly maintenance report containing corrective action work orders and parts usage by device. This report shall also include a special analysis for each device that fall below the prescribed contractor performance factor.

Deliverables A005 DI-MGMT-80227 Contractors Progress, Status and Management Report

2.5.8 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion (not to exceed five business days). The Contractor shall have a single point of contact between the Government and Contractor personnel. The Contractor shall assign all work effort, FFP or cost plus basis, and maintain accurate time keeping records of personnel assigned to work on the requirement.

2.5.8.1 The Contractor shall provide a Property Control Plan. The Contractor’s plan shall be consistent with voluntary consensus standards and /or industry-leading practices and standards to manage Government Property in their possession, capable of accomplishing the data reporting and record-keeping required, maintaining the data collection and records keeping associated with quality surveillance (i.e. analysis and reports), and the documents collection associated with the Contractor's preventive maintenance program, etc. The Property Control Plan will include the following at a minimum:

1. Sensitive, Explosive and Hazardous Item Inventories. The Contractor shall provide a monthly report on the inventory of all sensitive, explosive, and hazardous items.

2. 10% Cyclic Inventories. The Contractor shall provide a monthly report on the inventory of 10% of all GFP. In the span of 10 months 100% of all GFP will be inventoried. IAW Appendix D.

3. 100% Inventory. The Contractor shall provide an annual 100% inventory of all GFP property (conducted yearly in March). The Contractor shall conduct a 100% inventory in the event of a change in the Program Manager or the Primary Hand Receipt Holder. The Contractor shall report their finding to the Government.

Deliverables A007 DI-ALSS-81530 Logistics Management Information: Contractor’s Property Control Plan

2.5.9 The Contractor shall provide administrative management and support as required for their employees. The Contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.5.10 The Enterprise-Wide Contractor Manpower Reporting Application (eCMRA) The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site. The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool. eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/ Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil.

2.5.11 The Contractor shall provide a plan addressing the steps and actions necessary to facilitate a thorough, timely and transparent transition for Phase-in and Phase-out. The Contractor's plan shall describe their approach to ensure the necessary personnel are available for operational support during the transition periods, operational instructions, procedures and control directives to minimize negative impacts to performance requirements. All Contractor owned property shall be utilized until properly phased out or replaced during transition. A three month Phase-out transition plan must be completed and approved prior to its execution.

2.5.11.1 During phase-in, the contractor shall prepare to assume performance responsibility for the requirements identified in this PWS. The contractor’s program management structure and organization shall be in place and operational at the end of phase-in. The contractor shall meet all requirements IAW the contractor’s approved Phase-In/Transition Plan. The contractor must include a detailed milestone plan to have personnel on the ground ready to assume all responsibilities and full performance not later than 90 Days after contract award. The Contractor shall provide a Phase-in plan with the proposal and update as needed prior to the Post Award Conference (PAC). The transition portion of the PAC shall contain the following at a minimum:

Technical Performance Transition Plan describing how the contractor will accomplish the transition of responsibilities for tasks provided in this PWS.

Inventory Plan describing how the contractor will support the Government and outgoing contractor with inventories and property accountability. Contractors shall provide an inventory system that can support 3 simultaneous inventory events at different locations every day for up to 90 days.

Comprehensive property tracking capability The Contractor shall support the GFP / Logistics Lead(s) on the ground at Camp Buehring Kuwait for reconciliation and property accountability actions with ASG-Kuwait Property Book and the COR. Duration is until complete (UTC) and may not exceed the 90 Day transition period.

Staffing Plan describing how the contractor will provide personnel in order to assume Full Performance as required by this PWS.

The Phase-in Plan is a part of the Milestone Chart required in the Program Management Plan (PMP) and shall be submitted prior to award per the CDRL guidance. The Government will incorporate the staffing plan into the contract. The Government will require justification for any deviations to the Staffing Plan. Furthermore, the Government will incorporate features of the contractor’s approach to staffing, recruiting, retention and program management that are considered as providing value to the Government into the contract.

Deliverables A008 DI-MGMT-81797 Program Management Plan (PMP)

2.5.11.2 The Contractor shall implement a transition plan for Phase-out. The transition plan shall address total program activities including activities performed by subcontractors. The transition plan shall depict the CWBS for the transition and phase-out all the way through final contract closeout.

The Contractor shall perform the phase-out services by performing the following activities in conjunction with the in-coming Contractor:

(a) Providing in-coming Contractor access to all sites and activities and to all documentation on a not-to-interfere basis during the new contract transition phase-in period;

(b) Transition planning;

(c) Over-the-shoulder training of personnel;

(d) Property inventory, property accountability, and property transfer; and

(e) Data inventory, data accountability, and data transfer. The Contractor shall retain full responsibility for PWS training requirements until completion of the phase-out period.

The Contractor shall provide a Phase-Out plan that comprises the following:

(a) Technical Performance Transition Plan describing how the contractor will accomplish the transition of responsibilities for tasks provided in this PWS.

(b) Inventory Plan describing how the contractor support the Government and incoming contractor with inventories and property accountability.

(c) Final deliverables Plan describing how the contractor will meet all of the final deliverables of the contract to include providing TSPs and other Government Intellectual Property stated in this effort.

Deliverables A009 DI-MGMT-81945 Phase-Out Plan

2.6 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience for all efforts. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide their labor categories, labor rates, quantity of personnel, organization charts, and man-hours utilized in all proposals. All Contractor employees shall clearly identify themselves as a Government Contractor in all e-mail correspondence, formal letters, company badges and reports submitted to the Government or other parties. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract. A Contractors badge shall be clearly visible from 10 feet with distinguishing markers from Government badges. The Contractor badge shall be approved by the ARCENT Security Officer prior to use.

2.6.1 The Contractor shall ensure that personnel documentation for proposed employees under this contract is available for Government review to ensure minimum requirements stated in this PWS are met. Documentation shall include, but not be limited to, resumes, Certificate of Release or Discharge from Active Duty (DD-214), certificates of course completion, graduation certificates, licensing, and training certificates. The Contracting Officer shall designate the Government personnel that are authorized to validate contractor qualifications. Failure to deliver documentation may result in the removal of the employee at the contractor’s expense. Training or capabilities lost due to the removal of an unqualified service provider shall be at the cost of the Contractor.

2.7 Travel / Temporary Duty (TDY)

Travel to other Government facilities or Contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government no less than (3) three days from the expected departure, and is strictly on a cost, no fee basis. Costs for travel shall be billed in accordance with (IAW) the Joint Travel Regulation. Travel will only be authorized for services or training courses that directly support the training mission, Contractor re/certifications and must be reviewed and approved by the COR and the Contracting Officer. Trips for marketing, industry conferences, or other Government events such as the Interservice/ Industry Training, Simulation and Education Conference (I/ITSEC) are strictly prohibited. A trip report shall be required when directed by the COR or the Contracting Officer. All service categories are authorized travel with prior approval.

2.7.1 Non-program management office travel shall be proposed and invoiced IAW the Federal Travel Regulations on a cost, no fee basis. All program management travel not specifically directed by the Government will be funded by the Offeror as part of their program management pricing via indirect rates or within the Offeror’s competitive pricing. Program management travel shall not be funded by any cost-based CLIN.

MILAIR is directed for intra-theater transportation of Contractor personnel (United States (US), Third Country National (TCN), and Local National (LN)) as required by their contract and as approved in writing by the Contracting Officer or Contracting Officer’s Representative. Transportation is also allowed for Contractor equipment required to perform the contract when that equipment travels with the Contractor employee (e.g., special radio test equipment, when the Contractor is responsible for radio testing or repair).

MILAIR travel is directed for inter-theater travel (deployment/redeployment) through CONUS Replacement Center (CRC). The Contractor is required to utilize Government furnished MILAIR unless determined “NON-AVAILABLE” by competent Government authority. In cases when MILAIR cannot be provided by the CRC and the non-availability of MILAIR creates a critical mission delay, the CRC Contracting Officer will certify non-availability and notify the Contracting Officer so alternative transportation may be directed. Per twelve month deployment, one Rest & Recreation (R&R) trip is authorized at the half way point.

2.7.2 The Contractor shall manage and verify that all employees who require passports, visa and foreign travel approval maintain the appropriate documents. All Contractor personnel will have valid travel documents for the duration of the contract. The Government reserves the right to verify with the Contractor at any time.

2.8 The Contractor shall respond to and report accidents, incidents, and disasters In accordance with AR 385-10 The Army Safety Program, Reportable accidents and incidents are those involving Contractor service providers or Government property supported by the TSS, involving or witnessed by Contractor personnel, and other incidents as defined below.

a. Accident is defined as an unplanned event that causes personal injury or illness, or property damage.

b. Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the Government in investigations as required.

The Contractor shall log and report all accidents or incidents and track them until each is closed out. The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. Accident/incident reports and historical files shall be delivered to the Government.

Except as defined elsewhere, the Contractor shall report all incidents and accidents within 24 hours to the PCO, ARCENT designated personnel, and the COR via email and submit an incident report within 72 hours.

The Contractor shall take steps to address and/or prevent reoccurrence of accidents, incidents, or discovery of a safety hazard.

c. Health and Safety incident: IMMEDIATELY…