A13_Industry_Quest_Answer_18July2018.pdf

Attachment 13- SOF TEAMS III W900KK-18-R-0033 FINAL RFP QUESTIONS Posted 18 July 2018

1. PWS: 3.3.1 c) Provide an experienced and highly competent technical staff to perform all functions identified within the scope of this PWS, where experience is defined under Key Personnel attachment of the contract.

Question: Will the Government provide a Key Personnel Attachment?

Response: The Key Personnel Attachment 15 is added to the RFP.

2. PWS: 3.1.3.4.1 SOF TEAMS III Website

The SOF TEAMS III website shall satisfy the requirements listed below:

i. All CDRLs (native format).

Question: What is meant by Native Format

Response: Per the DD Form 1423, native format is the file structure of an electronic document as defined by the original creating application. For example, if a spreadsheet was created using Microsoft Excel, then the native format of the spreadsheet would be its original Microsoft Excel format.

3. PWS: 3.1.4 Hazardous Materials (HAZMAT) Management:

The contractor shall be responsible for inventorying, handling, packaging, and storing

HAZMAT.

Question: Are current HAZMAT materials being handled, packaged, and stored IAW this PWS? Will the Government provide storage facilities and containers if needed?

Response: Yes, all HAZMAT materials are currently being handled, packaged, and stored in accordance with the PWS. Yes, storage facilities and containers are provided by the Government.

4. PWS: 3.1.5 Government Furnished Information (GFI)

All GFI will be provided in an as is condition.

Question: Will the Vendor have the opportunity to review the GFI with the Government to document what the “As Is Condition” is?

Response: Yes, the contractor will have the opportunity to review the GFI with the Government during the transition period.

5. PWS: 3.1.8.1 AT Level 1 Training

All Contractor employees, to include Subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training in accordance with AR381-12 within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

Question: If the AT Level I training was completed for other contracts, and within the calendar year, will that certification meet this requirement?

Response: Yes, the contractor may present existing valid certifications to meet this requirement. The contractor shall maintain certification of all assigned personnel in accordance with applicable regulations.

6. PWS: 3.1.9 Cybersecurity Measures

All contractor employees’ supporting RMF/IT functions shall be appropriately certified upon contract award and maintained through the lifetime of contract.

Question: What is this Certification? Can we use a corporate qualified person until onsite person completes qualification requirement?

Response: Certification will be in accordance with PWS paragraph 3.1.9.1 and the Cyber Security Personnel Requirements section of the Key Personnel Attachment. Yes, the contractor may use a ‘corporate qualified person’ as long as that person meets all RMF/IT certification criteria and can be on-site as the situation requires.

7. PWS: 3.1.9.3 Authority To Operate (ATO)

The Contractor shall complete the required assessments and analysis necessary to maintain an ATO. The contractor shall document the security posture of the system in the Secret Internet Protocol Router Network (SIPRNet) based RMF toolset.

The Contractor shall use the systems engineering process to incorporate the applicable security controls into the requirements, design, and integration and testing processes for all modifications/changes to all devices.

Question: How long will the contractor have?

Response: Due to complexities and variables associated with the RMF process the Government and Contractor will collaborate to determine the duration and milestones associated with RMF activities.

8. PWS: 3.1.9.5 Baseline Documentation

The contractor shall complete a system baseline documentation that provides a snapshot upon which the Security Controls Assessor (SCA) and AO base their risk assessment decisions.

Question: Will the outgoing contractor provide documentation of the present state / baseline of equipment?

Response: No, the outgoing contractor will not provide documentation of the present state/baseline of equipment during the transition period.

9. 3.2.1.1 General Administration

c) Provide all administrative services, office supplies, and all other supplies required for the performance of this PWS to include but not limited to computer paper, software media, paper products, ink, etc.

Question: Will any SOF Team’s III personnel be required to be on a Govt. Network?

Can we use contractor computers? Wil government provide computers?

Response: Yes, SOFTEAMS III personnel will need to use the Government network for government emails, SharePoint access etc. Government computers will be provided and life cycled thru the contract as required. Contractor computers may be permitted on a case-by-case basis determined by local Government authority.

10. PWS: 3.3.1 Systems Maintenance

The contractor shall provide all TADSS hardware, software and network systems maintenance (TADSS listed in Attachment 6).

Question: Final PWS shows the TADSS list as Attachment 4. Is this the correct TADSS list?

Response: PWS Appendix A contains the correct TADSS list. PWS paragraph

3.3.1 is updated to reflect Appendix A. Attachment 4, is removed to eliminate redundancy.

11. PWS: 3.3.1.2 Software Maintenance

The contractor shall provide the following software support for the TADSS listed in Appendix A of this PWS and associated equipment utilized for TADSS support:

e) Maintain tracking of software licenses expiration and renewal

Question: Will contractor be required to purchase SW licenses under this contract?

Response: Yes, the contractor will be required to purchase SW licenses under this contract to sustain system operation. The SW licenses will be purchased thru the CPFF CLIN.

12. PWS: 3.4.5 Support Equipment

The contractor shall sign for all support equipment on the GFP list found in Attachment 5 and shall return serviceable and calibrated support equipment at the end of the contract. The contractor shall be responsible for facilitating the calibration with the Government designated facility. The contractor shall provide any additional or replacement support equipment required.

Question: Can the contractor expect to receive all equipment in a serviceable and calibrated state?

Response: Yes, the incoming contractor can expect to receive all GFP in a serviceable and calibrated state. Any discrepancies will be noted and resolved during the transition period.

13. PWS: 3.5.1.2 Contracted Training Time – Ft. Campbell, KY

The contractor shall perform logistic, maintenance and specified operational support on systems and equipment to support site requirements. UMS CTT is ten (10) hours per day (2x UMS) or twenty (20) hours per day (1x UMS), five (5) days per week M-F.

Question: All other training devices (TD’s) have training hours listed (0600 – 2200).

What are the times or 2xUMS? And times for 1xUMS?

Response: Available training hours for scheduling purposes are; 2xUMS (0700- 1700), 1xUMS (0600-0200). Contracted Training Time may be altered due to customer requests. PWS paragraph 3.5.1.2 is revised to reflect the Contracted Training Time.

14. PWS: 3.5.1.2 Contracted Training Time – Ft. Campbell, KY

The contractor shall perform logistic, maintenance and specified operational support on systems and equipment to support site requirements.

Question: Is the contractor to assume that this should be accomplished on a Non- Interference basis?

Response: Yes, all operational system logistics, support, and maintenance shall be on a Non-Interference basis during Contracted Training Time.

15. PWS 6.1.1 DTT/CAPT Purpose/Description

The CAAS DTT is a software-based tool intended for classroom training and integration into the 160th SOAR(A) designated mission planners via CD or DVD. The DTT provides system familiarization of version 7.5 CAAS Software to 160th SOAR(A) pilots.

Question: Will future CAAS upgrades be a part of this CLS contract?

Response: No, future CAAS upgrades and subsequent changes to the CAAS DTT will not be a part of the SOFTEAMS III contract. Support and sustainment of any upgrades does fall under the scope of the SOFTEAMS III contract.

16. PWS 6.1.1 DTT/CAPT Purpose/Description

The CAAS DTT is a software-based tool intended for classroom training and integration into the 160th SOAR(A) designated mission planners via CD or DVD. The DTT provides system familiarization of version 7.5 CAAS Software to 160th SOAR(A) pilots.

Question: Will the Govt. provide SME support to complete testing efforts?

Response: Yes, the Government will provide SME support to complete testing efforts.

17. PWS 3.1.9.3 Authority To Operate (ATO) The Contractor shall complete the required assessments and analysis necessary to maintain an ATO. The contractor shall document the security posture of the system in the Secret Internet Protocol Router Network (SIPRNet) based RMF toolset.

Question: Does the program have a current ATO and what is the expiration date?

Response: The UMS has an ATO maintained by PM UAS. None of the other TADSS systems within this effort have current ATOs. The Government is in the process of obtaining ATOs for the systems. Currently, Government and Contractor personnel are collaborating to collect data, input required information, and manage the RMF process with a goal of obtaining ATOs by the end of calendar year 2018.

18. 3.1.9.3 Authority To Operate (ATO) The Contractor shall complete the required assessments and analysis necessary to maintain an ATO. The contractor shall document the security posture of the system in the Secret Internet Protocol Router Network (SIPRNet) based RMF toolset.

Question: What is the progress of the current ATO towards obtaining full RMF compliance?

Response: Currently, Government and Contractor personnel are collaborating to collect data, input required information, and manage the RMF process with a goal of obtaining ATOs by the end of calendar year 2018.

19. W900KK-18-R-0033 - Section L.4.0 Factor 1 Text states “the Offeror shall consider the three sub-factors below when responding to the Program Management factor.”

However, there are only two sub-factors shown (L.4.1 and L.4.2) in this version of the RFP. (Key Personnel sub-factor consideration was removed.)

Response: This is an error. The sentence should read “the Offeror shall consider the two sub-factors below when responding to the Program Management factor.”

Section L.4.0 is revised per Amendment 0001.

20. PWS: We have a question on a Key Personnel References in the PWS.

Paragraph 3.1.1c on page 5 of the PWS states: “c) Provide an experienced and highly competent technical staff to perform all functions identified within the scope of this PWS, where experience is defined under Key Personnel attachment of the contract.”.

However, there is no longer a Key Personnel attachment. Should this paragraph have been deleted also, should we use the now deleted Key Personnel definitions, or should we come up with what we think the requirements for the Key Personnel should be.

21. W900KK-18-R-0033:

Section M.2.0 Factor 1 Header refers to Program Management as being in Vol 1 instead of Vol 2

Section M.3.0 Factor 2 Header refers to Technical, Ops, and Conf Mgt as being in Vol 2 instead of 3

Response: Program Management is Vol 2 and Technical, Ops, and Conf Mgt is Vol 3. Sections M.2.0 and M.3.0 are revised in the per Amendment 0001.

22. PWS: We have a second question on a Key Personnel References in the PWS.

Paragraph 3.2.7 on page 29 of the PWS refers to the addition or substitution of Key Personnel. It states: “a) A requirement of this contract is to maintain stability of personnel proposed in order to provide quality services. The contractor agrees to assign only those key personnel whose resumes were submitted and approved, and who are necessary to fulfill the requirements of the effort.”. However, there is no longer a Key Personnel attachment or Key Personnel references in the RFP. There is also no requirement for Key Personnel resumes to be submitted initially. So, should this paragraph have been deleted also? Or is there still a requirement for Key personnel resumes to have been submitted initially?

Response: No resumes will be required for initial evaluation. Paragraph 3.2.7 remains in the PWS and Attachment 15 - Key Personnel has been added to the RFP. Resumes will be provided during contract performance to ensure addition or substitution of Key Personnel meet requirements outlined in Key Personnel attachment.

23. PWS 3.1.9.2.1, ISSO Duties and Responsibilities, bullet a) states “In coordination with the ISSM, initiate protective or corrective measures when a cybersecurity incident or vulnerability is discovered.”

Question: Can the Government please clarify if the ISSM is a Government Position or a Contractor Position?

Response: The ISSO is a contractor position. The ISSM is a Government Position.

24. PWS 3.1.9.9, Assessment states “The contractor shall conduct an assessment of the current system environment and the supporting infrastructure for security vulnerabilities and weaknesses.”

Question: Are all RMF activities complete and current and do all systems currently have ATOs?

Response: No, RMF activities are in progress with a projected completion at the end of calendar year 2018. The UMS has an ATO maintained by PM UAS. None of the other TADSS systems within this effort have current ATOs. The Government is in the process of obtaining ATOs for the systems. Currently, Government and Contractor personnel are collaborating to collect data, input required information, and manage the RMF process with a goal of obtaining ATOs by the end of calendar year 2018.

25. Bullet d) of paragraph, 3.2.1.1 General Administration states “Provide all transportation of personnel, parts and equipment necessary to accomplish the requirements in this PWS.”

Question: Can the Government please confirm if a contractor supplied vehicle is required?

Response: The Government will not provide vehicular support. The Contractor shall independently determine the best way to support this requirement.

26. PWS 3.2.2 Configuration Management (CM) states “The contractor shall provide, implement and maintain a non-proprietary tailored hardware, software, network and documentation CM plan to include the functions of configuration identification, control, audits and status accounting for all TADSS supported under this contract. The contractor shall be responsible for implementing and maintaining the CM of baseline hardware, software, firmware, and documentation comprising the total system as directed and approved by the Government. The Government requires these processes and data to be transferable to other contractors; therefore, any new configuration management systems shall not contain proprietary or non-commercially available components.”

Question: Can the Government please provide information related to the hardware and software tools and systems currently in use?

Response: For CM, a COTS product “Razor” hosted on a PC based server is being used.

27. PWS 3.2.2.5 Reports states “The contractor shall collect, document, review, analyze, and track status of all SOF TEAMS software Discrepancy Reports (DRs), Enhanced Functionality Reports, Software Change Reports (SCR) and DA 2408-13 entries in ULLS-A or most current electronic logbook in use by 160th SOAR(A). The contractor shall provide comments and determine their impact on the TADSS. If required by the Government, the contractor shall as a result of the continuing analysis, develop a plan for implementing any necessary modifications.”

Question: Can the Government please clarify the level of modifications that might be anticipated?

Response: The contractor can anticipate unscheduled hardware repairs due to normal wear and tear, minor software de-bugging, cockpit hardware (i.e.

switches, knobs, dials, flight control, or other ergonomic changes) modifications to reflect design basis aircraft changes, and ‘clean-up’ modifications to ensure maximum concurrency with the design basis aircraft.

Level of modifications vary from adding power drops to converting the MRETS A/V system from analog to digital. Examples of modifications that have been performed include upgrading Emergency Power Off functionality, UPS upgrades, additional fiber installation and tuning aerodynamic response.

28. PWS 3.5.1.1 Contractor Performance Factor (CPF) Calculation states CDT is calculated as follows:

CDT = Chargeable Down Time - Hours that the systems and equipment are scheduled to be in a full or operational readiness state (CTT hrs. and Surge hrs.) but unable to support the required mission rehearsal, training, simulation, exercise, engineering, testing or demonstration efforts. For any downtime exceeding 30 minutes, the contractor shall notify government team members and training stakeholders as determined by the IPT process.

Paragraph 3.5, Operations Support of TADSS states “The contractor shall provide for a rapid response capability which responds to unforeseen system issues or failures and provide proposed courses of action within 60 minutes to minimize operational delays during CTT.”

Question: Can the Government please clarify what must be accomplished in the 30 minutes referenced in the CDT definition and how this differs from the 60 minute reference in paragraph 3.5?

Response: The 30 minutes refers to notifying training stakeholders typically via email. The 60 minute refers to proposing a course of action to minimize delays to stakeholders, typically the COR, CMS Instructors, etc.

29. PWS 3.5.1.5 Contracted Weekend Support Time - Ft. Campbell, KY

Question: Can the Government please clarify if this is every weekend, or every weekend as required?

Response: Contracted Weekend Support Time is for every weekend.

30. PWS 3.6.4.4 Develop ‘Orange Book’

Develop an orange book for the TADSS if an Orange Book does not already exist.

Delivery of the orange book shall be within one-hundred twenty (120) days of contract start.

Question: Can the Government please confirm if there is currently an Orange Book for each device?

Response: No, there are no Orange Books currently.

31. Attachment 14, Article 21: Technical Lead does not define the function of the position. Is this a Technical Lead over the Simulator Technicians or do Technical Leads support some other function?

Can the Government please provide a job description for the Technical Lead?

Response: The Technical Lead is equal to the Lead Technician stated in Attachment 7, Cost/Price Workbook, see tab 7e for definition.

32. Attachment 14, Article 21: Section 6 refers to a logistical technician and specifically refers to an hourly pay rate adjustment. Can the Government please confirm if the logistical technician(s) is/are part of the bargaining unit? If so, can the Government please provide the salary for this labor category?

This anomaly also begs the question if there are any other labor categories that are part of the bargaining unit that have not been provided to bidders? Redaction of a CBA to protect proprietary information is commonplace, however the majority of the CBA has not been provided to bidders. It is incumbent upon offerors to ensure we are able to price all labor categories that are covered by the bargaining agreement in accordance with the pay rates as defined in this agreement. Can the Government please confirm that all wage related terms of the CBA have been made known to all bidders?

Response: The Government cannot confirm that logistical technician(s) are part of the CBA. All of the information provided to the Government regarding the CBA labor categories is provided with RFP. It is up to the contractor/bidders as to how to utilize personnel to fulfill the SOF TEAMS III requirement. The redaction of the CBA is to protect proprietary information of the current contractor.

33. Attachment 7, Cost Price Workbook

Attachment 7, Cost_Price_Workbook tabs Attachment 7c and Attachment 7e both contain labor categories, however the labor categories listed in the tabs differ. Can the Government please clarify the reason for the differences and how bidders are to complete each tab? For example, multiple levels of Configuration Analyst are shown in tab Attachment 7e, however no Configuration Analyst labor category is shown in tab Attachment 7c. Are the Configuration Manager and the Configuration Technician shown in tab Attachment 7c supposed to map to a specific level of Configuration Analyst? If so, which ones? Another example is that tab Attachment 7c lists a Site Manager, where tab Attachment 7e does not. Is the definition for the Site Manager up to the contractor? Are we to add this labor category to tab Attachment 7e?

Response: Attachment 7, Cost_Price_Workbook tabs Attachment 7c and Attachment 7e are both updated to reflect the same labor categories.

34. PWS, Section 1 Scope

The last sentence of the Scope paragraph states “The CPFF portion shall include over and above work requests, repair actions and service agreements, spares, tools and test equipment purchases.”

Question: Can the Government please confirm that “repair actions” includes parts required to implement the repair?

Response: Yes, repair actions include parts and any Third Party labor that are required to implement the repair.

35. PWS, 3.1.1 Organization Structure

Bullet c) states “Provide an experienced and highly competent technical staff to perform all functions identified within the scope of this PWS, where experience is defined under Key Personnel attachment of the contract.”

Question: Can the Government please clarify where Key Personnel and their required experience is defined or provide this information?

36. PWS,3.1.3.1.1 Transition Phase In

Bullet f) states “Implementation of SOF TEAMS III Website.”

Question: Can the Government please confirm a similar website is currently in place and functioning for the current SOF TEAMS II program?

Response: Yes a proprietary website is currently in place for SOFTEAMS II. The incoming contractor will be responsible for implementing the SOFTEAMS III website.

37. 3.1.3.1.2 Transition Phase-Out states “The contractor shall provide to the Government a download of all records and other support data stored in electronic systems (such as inventory control system, website) onto magnetic media.”

Question: Can the Government please confirm if the current systems in use belong to the Government? What systems are currently being used?

Response: The SOF TEAMS II website uses Alfresco Document Management System and is not owned by the Government.

JIRA is used for tracking software/hardware deficiencies/enhancements and is not owned by the Government, however the Government owns additional licenses.

TCMax is used for inventory control and asset management and is owned by the Government residing on the Government NIPRNet.

SharePoint is used for technical documentation and is owned by the Government residing on the Government NIPRNet.

MS Access is used to pass along information between shifts and is owned by the Government residing on the Government NIPRNet.

38. Attachment 7 (A7_Cost_Price_Worksheet.xlxs), Tab “Attachment 7c” and Tab “Attachment 7e” list different labor categories.

Question: Please clarify which list of labor categories is correct for this RFP.

Response: Attachment 7, Cost_Price_Workbook tabs Attachment 7c and Attachment 7e are both updated to reflect the same labor categories.

39. Are the labor rates on tab “Attachment 7c” to be priced as FFP, COST, CPFF, or T&M? Please advise

Response: The labor rates on tab “Attachment 7c” to be priced as Firm- Fixed- Price.

40. Can the labor category listed on Tab “Attachment 7c” as HW/SW Engineer be split into separate labor categories: Software Engineer and Hardware Engineer? Please advise.

Response: Attachment 7, Cost_Price_Workbook tabs Attachment 7c and Attachment 7e are both updated to reflect the HW/SW Engineer to be split into separate labor categories.

41. Section L.3.0: Respectfully request an additional 10 pages for a total page limit of 50 pages for Volume III – Technical, Operational, and Configuration Management. This volume is the most technically complicated volume and has three subfactors (one more than Volume II which also has a 40-page limit). Each subfactor in Volume III requires detailed processes and procedures to fully describe our approach to meeting the Section L and related PWS requirements. An increased page count would enable offerors to thoroughly explain each technical requirement in the initial submission without having to shorten responses solely to meet page count. This would also eliminate the need for the evaluators to initiate Evaluation Notices (ENs) to solicit additional information in order to substantiate the subfactor evaluations.

Response: PM STS (Aviation) recommends approving the request. Allow up 50 pages for the Technical Volume.

END OF FRFP QUESTIONS

Attachment 13- SOF TEAMS III W900KK-18-R-0033 CONSOLIDATED DRFP and SITE Visit QUESTIONS AND ANSWERS POSTED 22 June 18

1. Question- Paragraph 3.3.1.1 a) of the PWS states: “3.3.1.1 Hardware Maintenance The contractor shall provide the following hardware support for all TADSS listed in Appendix A of this PWS:

a) Provide required tools and test equipment (TTE) used to maintain complex electronic equipment and networks. The contractor shall be responsible for the replenishment, management, calibration/update, maintenance and replacement of TTE provided by the Government as identified in Appendix A of this PWS. Provide and implement control and inventory procedures that ensure all tools and support equipment are accounted for at the end of each maintenance workday.”

Will the government provide any tools and Test Equipment? If so, can you identify that equipment?

Response: All Government provided Tools and Test Equipment are listed in Government Furnish Property List, Attachment 5, to the solicitation. Other required specified tools can/will be procured through COST Contract Line Item Numbers (CLINs).

2. Question- PWS paragraph 3.5.5.3 TADSS Relocation states: “When requested, the contractor shall provide labor, materials, and services to de-install and relocate

TADSS”.

Will TADSS relocations be an ECP, or are the relocation costs included in the basic proposal?

Response: Any TADSS relocation will be covered by an Engineering Change Proposal (ECP), see update Performance Statement of Work (PWS) paragraph 3.5.5

3. Question-PWS Para 3.6.1: Advanced Computer Systems Support states that:

“The contractor shall provide advanced computer systems support for TADSS.”

Will the “Advanced Computer Systems Support” include support for 160 SOAR government infrastructure also, such as the government personnel’s .mil computer systems?

Response: Government personnel computer systems are NOT part of Advanced Computer Systems Support.

4. Question- PWS Para 3.6.1: Advanced Computer Systems Support states that:

“The contractor shall provide advanced computer systems support for TADSS.”

Does this include all contractor computers (on the .mil), such as the program manager, CLS personnel, software engineers, etc?

Response: Contractor personnel computer systems are NOT part of Advanced Computer Systems Support.

5. Question- PWS paragraph 3.6.6 Distributed Operations states: “The contractor shall provide Distributed Operations support, when directed by the PCO or COR, to 160th SOAR(A) and USSOCOM operations external to the facilities”.

Does the 160 SOAR have a persistent DMO presence? Or is it only for exercises?

Response: The 160th SOAR(A) has a persistent Distributed Mission Operations (DMO) capability. Individual exercises are coordinated directly with the Contracting Officer (PCO) or Contracting Officer Representive (COR) as per Performance Worl Statement (PWS) Distributed Operations 3.6.6.

6. Question-PWS paragraph 3.6.6 Distributed Operations states:

“The contractor shall provide Distributed Operations support, when directed by the PCO or COR, to 160th SOAR(A) and USSOCOM operations external to the facilities”.

Approximately how many DMO exercises does the 160 SOAR do in a year?

Response: There were approximately twenty-four (24) exercises last calendar year.

The DMO is a persistent capability, and individual exercises are coordinated through the PCO or COR as per Distributed Operations PWS 3.6.6.

7. Question- PWS paragraph 3.7 Modification or Upgrade Installation states: “The contractor shall install all approved modifications and upgrade kits as a part of the normal maintenance and engineering efforts of this contract”.

This statement is open ended! Since these modifications will be on top of the contractor engineers’ normal upkeep and maintenance duties (such as projector alignments, minor software corrections, database corrections, etc.), will there be a proposed timeframe/cost threshold for these modifications? If not, this statement includes minor and major modifications without using the ECP process, basically out-of-hide. Para “3.7.2 Minor Modification Support” talks to Minor mods, but paragraph 3.7 seems to trump that, and is open ended.

Response: Paragraph 3.7, Modification or Upgrade Installation of the PWS states: “For efforts above and beyond normal maintenance and support functions a work order shall be initiated to define the modification effort.” There is no set threshold or cost/timeframe.

Major modifications are conducted by a third party with support of SOFTEAMS contractors described in 3.7.1, and minor modification are conducted as described in

3.7.2 using a ROM and/or ECP with the work order request.

8. Question- PWS paragraph 3.7 Modification or Upgrade Installation states: “The contractor shall install all approved modifications and upgrade kits as a part of the normal maintenance and engineering efforts of this contract”.

Will the contractor be responsible for contracting out ECPs, modifications, etc.? Some of the time? All of the time?

Response: Yes, the contractor will be responsible for contracting out approved modifications or upgrades if the work exceeds the capability of the contractor or requires additional hardware. It’s the Contractor discretion to make the determination when to contract out the work.

9. Question- PWS paragraph 6.1.1 DTT/CAPT Purpose Description state:

“The CAAS DTT is a software based tool intended for classroom training and integration into the 160th SOAR(A) designated mission planners via CD or DVD.”

We are unsure what this means. Does it mean that the DTT is an application that gets loaded into the Mission Planning computers and can it work on a plain desktop computer?

Response: Yes, the Desktop Top Trainer (DTT) is an application that can be installed on the Mission Panning Computers. The Mission Planning Computers are commercial Off the Shelf laptops. The DTT will not be installed on desktop computers.

10. Question- What type of TADSS system is (or will be) located at Ft Lewis WA?

Response: Per revised PWS paragraph 3.5.1.3 contractor shall assume one MH47 or MH60 CMS as described in Appendix A 6.5 or Appendix A 6.6 may be located at Ft.

Lewis, WA.

11. Question- What type of TADSS system is (or will be) located at Hunter AAF?

Response: Per revised PWS paragraph 3.5.1.3 contractor shall assume one MH47 or MH60 CMS as described in Appendix A 6.5 or Appendix A 6.6 may be located at Hunter Army Airfield (HAAF).

12. Question- Which TADSS systems currently have Cybersecurity ATOs?

Response: The contractor shall be responsible to maintain all Authority To Operate (ATO)s as described in paragraph 3.1.9.3. All TADSS described in Appendix A will have an ATO at contract award.

13. Question- Do the SANs and/or infrastructure have their Cybersecurity ATOs?

Response: The contractor shall be responsible to maintain all ATOs as described in paragraph 3.1.9.3. All TADSS described in Appendix A will have an ATO at contract award.

14. Question- Attachment A8 Key Personnel list four separate Key Personnel Descriptions.

We do not see a requirement as to how many of these key personnel resumes are required. Is it one resume (with letter of commitment) for each of the four descriptions?

Response: The Evaluation Factor for Key Personnel is removed, refer to revised evaluation Factors in Section L and M, of the solicitation.

15. Question- DRFP, pages 2 – 46 all Cost Item Numbers: Will the Government be providing a common number/cost for the Cost Item Numbers, or does the government want the contractor to come up the number/cost?

Response: Yes, Attachment 7- Cost Price Worksheet, is revised to reflect the COST

CLINS.

16. Question- Reference: M.1.2. EVALUATION FACTORS AND SUBFACTORS AND ORDER OF IMPORTANCE RELATIVE ORDER OF IMPORTANCE The Government will evaluate each offeror’s proposal based on the following evaluation areas (presented in their relative order of importance): Factor 1 is more important than Factor 2. Factor 2 is more important than Factor 3 Factor 1 (Program Management) is divided into three

(3) subfactors. Subfactor 1.1 [KEY PERSONNEL] is more important than Subfactor 1.2.

Subfactor 1.1 is also more important than 1.3. Subfactors 1.2 and 1.3 are equal in importance. Each subfactor will be assessed and given a Combined Technical/Risk Rating (see M.5.1) based upon strengths, weaknesses and deficiencies as those terms are defined in Section M 6.0. An overall Combined Technical/Risk Rating will be assigned to this factor by combining the ratings of subfactors 1.1, 1.2, and 1.3 in accordance with the relative order of importance.

Factor 2 (Technical, Operational, and Configuration Management) is divided into three

(3) subfactors. Subfactors 2.1, 2.2, and 2.3 are equal in importance. Each subfactor will be assessed and given a Combined Technical/Risk Rating (see M.5.1) based upon strengths, weaknesses and deficiencies as those terms are defined in Section M6.0. An overall Combined Technical/Risk Rating will be assigned to this factor by combining the ratings of subfactors 2.1, 2.2, and 2.3 in accordance with the relative order of importance. An evaluation rating of “Marginal” for any evaluation Subfactor will cause the entire evaluation factor to be evaluated as "Marginal.”

The order of precedence for factors/subfactors IAW the Evaluation Factors For Award state that Subfactor 1.1 Key Personnel is more important than either 1.2 or 1.3 and that Factor 1 is more important Factor 2. Factor 2 is more important than 3. This makes the Key Personnel subfactor the MOST important subfactor of all, while requiring resumes and letters of commitment.

Response: Refer to the revised solicitation, Section, under M.1.2 EVALUATION

FACTORS AND SUBFACTORS AND ORDER OF IMPORTANCE.

17. Question- Will the Government consider removing the Evaluation Factor for Award adjectival rating for the qualification statements (resumes) and letters of commitment to ensure fair competition and a robust competitive field?

Response: Refer to the revised Evaluation Factors in the solicitation under Sections L&M.

18. Question- Section L.4.1: Can the Government clarify “Recent and Relevant” Experience?

Response: Refer to the revised solicitation, Section L under L.4.1 SUBFACTOR 1.1, ORGANIZATION STRUCTURE.

19. Question- Section L.4.1: Is the Government asking for offerors who have recent experience working on like / similar contracts, or requesting the experience of the incumbent?

Response: The Government is asking for a description of the Offeror’s Organization Structure for use in the evaluation as described in L.4.1 Subfactor 1.1, Organizational Structure.

20. Question- Section L.4.3 : Can the Offeror assume that if the Outstation Option is exercised, Will the expectation be for them to be used, maintained, and housed in the same manner and resources provided as they are at FT Campbell, KY?

Response: Per the revised solicitation, this Section is updated to L.4.2, Subfactor 1.2, and Execution Approach. Yes, if the Outstation Option is exercised the TADSS will be used, maintained, and housed in the same manner and with the same resources that exist at Fort Campbell.

21. Question- Section L.5.1: Please provide detail on the TADSS (type of motion, what type of DTT’s, CGF, SAF, Visual system formats, what type of gaming, etc…)

Response: See PWS, Appendix A paragraphs 6.1, 6.2, 6.3, 6.4, 6.5, and 6.6.

22. Question- Section L.5.2: Is DMS/MS an existing capability, or is this a new requirement that the Government would like added to current contract?

Response: The Diminishing Manufacturing Sources/ Material Shortages (DMS/MS) is an existing capability is included in this solicitation.

23. Question- Section L.5.2: Is the requirement “To provide effective system level hardware and software maintenance” for the TADSS including Simulators, or is it geared more towards Role Player stations, software licenses, and the MRET’s?

Response: The requirement for "effective system level hardware and software maintenance" includes simulators, Role Player stations, software licenses, and the Mission Rehearsal Exercise Training System (MRETS).

24. Question- M.2.1 Subfactor 1.1, Key Personnel:The Government will evaluate qualification statements (resumes) and Letters of Commitment of the key personnel (listed in Key Personnel Attachment) in terms of duties, experience, education, certifications, and security clearances. The Government will evaluate the experience level and ability of the Offeror’s key personnel to adapt and respond to the meet the demanding requirements of Special Operation Forces Aviation TADSS. The Government will evaluate the feasibility and effectiveness of the Offeror’s approach to manage and maintain the key personnel.

We understand the Government’s need to ensure effective management of key personnel. However, incumbent contractors can provide obstacles to competitors in obtaining Letters of Commitment from current key personnel on a contract through employee non-compete agreements and other various forms of direction to employees affecting their current and future employment. If competitors’ opportunity to obtain Letters of Commitment from current employees is affected in this way, competitors would be unfairly challenged in evaluation for this factor. The incumbent would have a strong competitive advantage if only the incumbent is allowed to offer the currently qualified key personnel in place on the contract. In addition, the Government’s present requirement for resumes and letters of commitment ensures the current key personnel will be bound only to the incumbent and a successful offeror will be required to replace all of them resulting in unnecessary turnover, turbulence, and risk to the program.

Some companies may elect to not submit a proposal due to the current key personnel resume and letters of intent requirements. The Government can ensure effective management of key personnel by requiring Government approval of all key personnel and qualification statements after the evaluation of proposals during the contract award process.

Response: This Evaluation Factor is removed, refer to the updated solicitation Evaluation Factors under (Sections L&M).

25. Question- M.2.1 Subfactor 1.1, Key Personnel: Will the Government consider removing the requirement for qualification statements (resumes) and letters of commitment to ensure fair competition and a robust competitive field?

Response: This Evaluation Factor removed, refer to the updated solicitation Evaluation Factors under (Sections L&M).

26. Question- Q10 M.4.0 Factor 3 COST/PRICE: M.4.1 The Government’s analysis will be conducted in accordance with FAR 15.404. The Total Evaluated Price (TEP) is the summation of:

1) All Firm-Fixed Priced CLINs for Base Period and all Option Periods,

2) All Cost type CLINs for the Base Period and all Option Periods, plus or minus any adjustments to Cost reimbursable (Cost and CPFF) CLINs for probable cost identified during the Cost Realism Analysis, and for development of FFP and in particular the Cost CLINs and to avoid adjustments to probable cost as describe above, it would be necessary to review and analyze CDRL data for the last 5 years. Could you please provide five years of CDRL data for as a minimum the following CDRLs from the old contract. If the numbers were different under the old contract please provide the applicable CDRL number based on the Title below.

A001 Contractor Progress, Status and Mgt. Report

A002 Physical Inventories Report

A004 Contractor Operation Maintenance and Logistics Report

A008 Engineering Change Proposals (ECPs)

A015 Scientific and Technical Reports

Response: The Government will not provide five years of Contracts Data Requirements List (CDRL) data.

27. Question- Item No: CLIN 0010, Pg 6 : The Weekend Maintenance/Engineering support CLIN is FFP. Will the Government be providing Historical data that shows the number of hours spent providing Weekend Maintenance/Engineering Support? Most bidders do not have enough relevant information to cost this.

Response: The PWS paragraph 3.5.1.5 states 8 hours of support on weekends. The Weekend Support Time (WST) is a scaled down support of PWS paragraph 3.5.1.2 that has full support of management, logistics, engineering, and technicians. Paragraph

3.5.1.5 further states: " Periodically, as required by the government, engineering, advanced computer systems support and/or networking support will be required during WST." This additional support points back to PWS paragraph 3.5.7 Overtime/Surge.

28. Question- A1-PWS SECTION 3.5.1.2 Page 32 : Is LASAR CTT nine hours? 0800-

Response: PWS paragraph 3.5.1.2 Contracted Training Time – Ft. Campbell, KY, has been revised to read "A/MH-6M CMS CTT is nine (9) hours per day (0800-1700), five

(5) days per week M-F (NOTE: The LASAR CMS has four, 2 hours training periods (8 hours) with 15 minutes (x3) between training periods for crew change out).

29. Question- Will the ATO/RMF be finished on the simulators before contracted award?

Response: The ATO/RMF is projected to be finished prior to contract award. PWS paragraph 3.1.9.3 Authority To Operate (ATO), describes the requirement to maintain the ATO.

30. Question- Will Wage Determination (WD) be part of Final RFP to incorporate SCA-protected employees that are currently under a Collective Bargaining Agreement

(CBA?)

Response: Yes, the Wage Determinations (WD) is Attachment 10, to this solicitation, to incorporate SCA-protected employees that are currently under Collective Bargaining Agreement (CBA).

31. Question- SECTION B: CLINs (0020, 1019, 2019, 3019 and 4019) in the RFP Section B (W900KK-18-R-033_SOF_TEAMS_III-DRAFT_0330218.pdf) have “(2-mo)” in their titles, i.e. “CLIN 0020 Contract Phase-Out (2-mo)”, but the Period of Performance (PoP) for the CLINs is listed as 12 months.

Response: The CLINs that show a Period of Performance of 12 months (CLINs: 0020, 1019, 2019, 3019 and 4019) in the RFP Section B, that show “(2-mo)” in their titles, i.e.

“CLIN 0020 Contract Phase-Out (2-mo)”, will reflect a 2-month in lieu of 12-months in Section F of the RFP.

32. Question- SECTION B, Attachment A7 : The TEP spreadsheet (A7_COST_PRICE_WORKBOOK.xlsx) has CLINs 0021, 1020 and 1021 that are not identified in the RFP Section B.

Response: Attachment 7- Cost Price Worksheet.xlsx has CLINs 0021, 1020 and 1021 that are not identified in the RFP Section B. CLINs 0021, 1020 and 1021 have been removed from Attachment 7- Cost Price Worksheet.

33. Question- Attachment A7 : The TEP Spreadsheet (A7_COST_PRICE_WORKBOOK.xlsx) does not include pricing for the 6-month option to extend services.

Response: The TEP Spreadsheet Attachment 7- Cost Price Worksheet is updated to include pricing for the 6-month option to extend services. Section L.6.2.1, provides further guidance regarding pricing the 6-month option to extend services.

34. Question- Attachment A4 : Attachment 4 – STIII TADSS is referenced as A4, but the title and header of the file is “Attachment 6.”

Response: The Attachment 4 is revised.

35. Question- Attachment A6 – STIII Key Personnel is referenced as A6, but the title of the file is “Attachment 8.”

Response: The Key Personnel attachment is removed to reflect the updated evaluation Factors in section L &M.

36. Question- Do the CMS' need to be maintained to a Qualification Performance Standard such as FAA 14 CFR Part 60 Level C/D? What about the other TADSS?

Response: The PWS paragraph 3.5.1, Contractor Performance Factor (CPF) states “The contractor shall meet or exceed the CPF rate of 95% calculated for each CMS, UMS, MRETS and MROC“.

37. Question- Site Visit : What are the current cyber categorizations for each device?

(confidentiality, integrity, availability)?

Response: Cyber categorizations for each device are currently undefined, the PWS paragraph 3.1.9.3, Authority To Operate (ATO), describes the requirements to maintain the ATO.

38. Question- Site Visit: Can accreditation boundary diagrams be provided?

Response: The accreditation boundary diagram are classified, the PWS paragraph 3.1.9.3, Authority To Operate (ATO), describes the requirements to maintain the ATO.

39. Question- Site Visit: Is there a discrepancy list available for the devices?

Response: Discrepancy list is tracked for each of the devices, but will not be provided as part of the RFP.

40. Question- Site Visit: What are the current hours of use for the projectors?

Response: CMS Hours: LASAR - 23,138, MH47-1 - 12,769, MH47-2 - 8,642, MH60-1 - 10,872, MH60-2 – New

41. Question- How old are the motion systems? When did they receive tech refresh?

Response:

Answer - [DEVICE - (AGE IN YEARS, TECH REFRESH DATE MM-YYYY)]

LASAR - 12, 05-2018

MH47-1 - 2, 03-2016

MH47-2 - 10, 04-2017

MH60-1 - 2, 10-2016

MH60-2 - 10, 05-2017

42. Question- How many personnel and what level/role will need to be filled? Skill levels required? (Technician 1,2, Operator, etc)

Response: The labor catergories are provided in Attachment 7, Cost/Price WorkBook

43. Question- What is the schedule for tech refresh on the MRETS, MROC, CAPT, DTTT and other devices that may face obsolescence near-term?

Response: Tech Refresh schedules will vary; all tech refresh efforts will be an Engineering Change Proposal (ECP), or conducted by a third party.

44. Question- When was the last tech refresh for these devices?

Response: CAPT and DTT are under tech refresh by third party with late 2019 delivery. The MRETS and MROC have undergone a limited tech refresh in the past 24 months.

45. Question- Does the government or incumbent have data rights for all proprietary software and will this convey with contract award?

Response: Data rights vary based on the software configuration item. All existing data rights will be conveyed with contract award.

46 Question- The Engineering Support Contractor Performance Factor is required to be at 90%, is this standard currently being met by the incumbent?

Response: Yes, the incumbent is meeting the Engineering Support Contractor Performance Factor requirement.

47. Question- If the ESCPF has not been met by the incumbent, what are the major challenges that prevent achieving this goal?

Response: The Engineering Support Contractor Performance Factor (ESCPF) is being met.

48. Question- What additional training systems or upgrades to current systems are planned or anticipated during the period of performance?

Response: The Government anticpates additional training systems may be installed and upgrades may occur during the period of performance by a third party. Engineering Change Proposal (ECPs) will be used to cover additional systems and/or upgrades as required.

49. Question- What is the Period of Performance?

Response: This solictitation will result in the award of a single award of a “C” type contract with a five-year period of performance (base period of one year and four one year options).

50. Question- Is the spares inventory optimized based on historical system repairs and utilization?

Response: Yes, the current spares inventory has been optimized based on historical system repairs and utilization.

51. Question- We have heard that there may be a Collective Bargaining Agreement (CBA) with some of the personnel/positions on SOFTEAMS. If that is true, will we be able to get the positions, salary, and benefit data identified that refer to the CBA.

Response: A Collective Bargaining Agreement/Wage Determination is included as Attachment 14.

52. Question- Examples of sufficient supporting detail include: basis of labor rates, historical actuals, subcontract cost/price analysis, Forward Pricing Rate Agreements (FPRA), the most recent actual average rate, budgets, forecasts, current collective bargaining agreements, number of trips and material descriptions and quantities.

Do current collective bargaining agreements exist on the contract? Will they be provided to bidders now?

Response: Yes, the Collective Bargaining Agreement currently exist on the contract and is included as Attachment 14.

Response: No resumes will be required for initial evaluation. Paragraph 3.2.7 remains in the PWS and Attachment 15 - Key Personnel has been added to the RFP. Resumes will be provided during contract performance to ensure addition or substitution of ...