Attachment_14_-_MD530F_CLS-PRS_(WLSS-C_STO)_02-22-17_(EPost_Edits_-_23_Feb_17).pdf
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- W58RGZ-15-R-0166
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Attachment 14 STO PRS
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SOURCE SELECTION SENSITIVE -
SEE FAR 3.104 FOUO (DRAFT)
PERFORMANCE REQUIREMENTS SUMMARY MATRIX
PERFORMANCE
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
RATING
The contractor adheres to delivery schedules as specified in the Task Order (TO).
The Contractor, in performance of an active (awarded) TO, adheres and achieves all specified delivery schedules.
Contractor must meet the Satisfactory Performance Rating.
100% Inspection EXCEPTIONAL Achieves the specified delivery schedules 99% of the time.
VERY GOOD
Achieves the specified delivery schedules 90% of time.
SATISFACTORY
Achieves the specified delivery schedules 85% of time.
MARGINAL
Achieves the specified delivery schedules 60% of time.
UNSATISFACTORY
Achieves the specified delivery schedules less than 60% of time.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
Provide Contractor Logistics Support (CLS) to the MD530F Fleet.
Provide CLS to meet Mission Availability for the MD530F Fleet with an Operations Tempo (OPSTEMPO) of 980 flight hours per month.
Achieve an aircraft Mission Availability rate of no less the 90%
Direct Observation and End User Complaint.
EXCEPTIONAL
Achieves aircraft Mission Availability rate of 98%.
VERY GOOD
Achieves aircraft Mission Availability rate of 95%.
SATISFACTORY
Achieves aircraft Mission Availability rate of 90%.
MARGINAL
Achieves aircraft Mission Availability rate of 85%.
UNSATISFACTORY
Achieves aircraft Mission Availability rate of less than 85%.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
Provide Contractor Logistics Support (CLS) to the MD530F Fleet.
Provide CLS to meet FTD Operational for the MD530F Fleet with an Operations Tempo (OPSTEMPO) of 980 flight hours per month.
Achieve an FTD Operational Availability rate of not less than 95%.
Direct Observation and Random Inspection.
EXCEPTIONAL
Achieves aircraft FTD Operational Availability rate of 99%.
VERY GOOD
Achieves aircraft FTD Operational Availability rate of 97.5%.
SATISFACTORY
Achieves aircraft FTD Operational Availability rate of 95%.
MARGINAL
Achieves aircraft FTD Operational Availability rate of 90%.
UNSATISFACTORY
Achieves aircraft FTD Operational Availability rate of less than 90%.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
Contractor is required to provide Contractor Logistics Support (CLS) to the MD530F Fleet.
Provides CLS at Split Base Operations.
Provides CLS at Split Base Operations at the primary and up to three additional operational locations (split sites) within 14 days of notification.
Direct Observation and End User Complaint.
EXCEPTIONAL
Achieves the specified delivery schedules 99% of the time.
VERY GOOD
Achieves the specified delivery schedules 90% of time.
SATISFACTORY
Achieves the specified delivery schedules 85% of time.
MARGINAL
Achieves the specified delivery schedules 60% of time.
UNSATISFACTORY
Achieves the specified delivery schedules less than 60% of time.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
The contractor will provide timely responses to Requests for Information (RFI).
The Contractors will submit timely responses to RFIs within the time specified in the Contracting Officer’s Letter.
Contractor must meet the Satisfactory Performance Rating.
100% Inspection SATISFACTORY 90% of responses to RFIs were received on time.
UNSATISFACTORY
Less than 90% of RFIs were received on time.
OBJECTIVE
PERFORMANCE
STANDARD
ACCEPTABLE QUALITY
LEVEL (AQL)
METHOD OF
SURVEILLANCE
The contractor actively resolves problems in the performance of their Task Order (TO) with minimal Government involvement.
The Contractor will resolve all problems occurring in the performance of their TO with minimal Government involvement throughout the TO period of performance.
Satisfactory Performance Rating.
100% Inspection EXCEPTIONAL Problems are resolved by the Contractor with minimal Government involvement 90% of time.
VERY GOOD
Problems are resolved by the Contractor with minimal Government involvement 80% of time.
SATISFACTORY
Problems are resolved with minimal Government involvement 70% of time.
MARGINAL
Problems are resolved with minimal Government involvement 60% of time.
UNSATISFACTORY
Problems are resolved with minimal Government involvement less than 60% of time.
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