006_Maintenance_Action_Message_(MAM)_Draft.docx

MAINTENANCE ACTION MESSAGE TACOM #MAl 0-002

23 Nov 17

MAINTENANCE ACTION (MA) MESSAGE,

TACOM LCMC #MAl 0-002 MSG DTG (Zulu):241608FEB17, Precedence: PRIORITY

IAW: AR 750-6, Army Equipment Safety and Maintenance Notification System CLASSIFICATION: UNCLASSIFIED (750-lB) FROM: TACOM LCMC SAFETY OFFICE , DAMI_Safety.of.use@conus.army. mil

SUBJECT: Maintenance Action (MA) Message, TACOM Life Cycle Management Command (TACOM LCMC) Control No. MA 10-002, C4ISR Sustainment for Army Watercraft; Vessels Affected:

Logistics Support Vessel, LSV 1, V00426, 1915-01-153-8801, Density 6 (SWA 2); Logistics Support Vessel, LSV 7, V00426, 1915-01-495-0036, Density 2 (SWA O);

Landing Craft Utility, LCU 2000, L36989, 1905-01-154-1191, Density 34 (SWA 10);

Landing Craft, Mechanized, LCM-8 MOD I, L36739, 1905-00-935-6057 I 1905-01-284-2647 I 1905-01-284-2649, Density 34, (SWA 7);

Landing Craft Mechanized, LCM-8 MOD 2, L36654, 1905-01-465-7599, Density 6 (SWA 2);

Large Tug, LT 800, T68330, 1925-01-509-7013, Density 6 (SWA 0), Large Tug, LT 100 Flight III, X71046, 1925-00-375-3003, Density 2 (SWA 1), Small Tug, ST 900, T68398, 1925-01-435-1713, Density 16 (SWA 4).

Modular Warping Tug, Density 16 Side-Loading Warping Tug, Density 2 Causeway Ferry, Density 2 Barge Derrick, Density 4

VIEW ORIGINAL MESSAGE

I "ATTENTION" I

This message contains information that is vital to the safety of Army personnel and the operation or maintenance of Army equipment.

https://aeps2.ria.army .mil/commodity/mam/tacom _wn/mal 0-002.html 2/23/2017

MENU

DISTRIBUTION

ISSUE

USER ACTIONS

UNIT COMMANDERS TACOM LCMC/PM ACTIONS SUPPLY STATUS POC'S/LAR'S INFO

1. DISTRIBUTION: {Menu}

This is a "Maintenance Action Message". Commanders/Directors of Army Commands (ACOM)/Army Service Component Commands (ASCC)/Direct Reporting Units (DRU), Army National Guard (ARNG), US Army Reserve (USAR) Command, US Navy (USN), US Air Force (USAF), US Marine Corps (USMC) and other Service Commanders and Responsible Offices will retransmit this message to all subordinate Commanders/Activities.

2. ISSUE: {Menu}

Utilization of Communications Electronics Command (CECOM) Integrated Logistics Support Center (ILSC) Mission Command Support Center (MCSC) for ALL Army Watercraft C4ISR Sustainment issues.

a. For the purposes of this message, the following equipment/systems are considered C4ISR and are subject to the maintenance support procedures identified:

(1) Gyro Compass

(2) FLEET 77 (with INMARSAT)

(3) Radar

(4) Steering Systems

(5) UPS - Radar

(6) VHF/FM DSC Transceiver (stand-alone)

(7) GMDSS (with INMARSAT)

(8) NAVTEX

(9) IFF

(10) STE

(11) AN/VRC-103(V)

(12) Autopilot System https://aeps2.ria.army .mil/commodity/mam/tacom _wn/mal 0-002.html 10/15/2009

(13) ECS/INSA Charting System PC (stand-alone)

(14) ECDIS Charting System PC (part of IBS)

(15) Handset H-250 (VHF)

(16) UPS - INSA/ECS/ECDIS and SALTSNIASAT (17) SALTS Computer

(18) Secure Printer/Fax

(19) VIASAT Computer

(20) Digital Gyro Repeater

(21) AIS Transponder System

(22) AN/PRC-150

(23) DGPS

(24) PLGR/DAGR

(25) Depth Finder I Echo Sounder

(26) Internal Communications (Intercom/Sound Power Telephone)

(27) LST-5D

(28) Weather Translator

(29) Wind Speed Track

(30) Satellite TV

(31) Man Overboard Indicator (MOBI) System

(32) Blue Force Tracker (BFT)

(33) AN/PRC-117F/G

(34) SINGARS

(35) MTS

(36) BGAN

b. The equipment list in 2.a. is not all inclusive and is subject to change. CECOM sustains certain components of these items and may not repair as a whole.

3. USER ACTIONS: {Menu}

All requests for Army Watercraft C4ISR Sustainment will be sent to the MCSC by the means identified in para (3.d.) below. Compliance by operators and maintainers of Army Watercraft C4ISR managed assets is mandatory; deviation from this process requires advance approval from the Army Watercraft C4ISR LCM (CECOM) through the MCSC.

a. All C4ISR faults which cannot be resolved at the crew (field) level will utilize the MCSC contact information to report status and facilitate/initiate repair.

b. Any C4ISR repair completed by an authorized organic maintenance activity, including but not limited to Watercraft Inspection Branch (WIB) and AMSA, will be provided to the MCSC to be entered into the SIF in order to capture faults and provide trend/failure analysis data. It is the responsibility of the appropriate maintenance activity to forward relevant C4ISR fault and resolution data to the MCSC.

c. Direct unit utilization of third party vendors/contractors to resolve C4ISR issues without prior authorization through the MCSC is unauthorized. Such actions may jeopardize the Authorization to Operate (ATO), reduce overall readiness, degrade the reliability of data utilized for modernization efforts, and negatively impact future ability to obtain qualified and authorized service support.

d. The C4ISR Sustainment process is executed by CECOM for C4ISR sustainment using the MCSC. Requests for maintenance will be submitted by contacting the MCSC as follows:

MCSC Contact Information:

Toll Free: (877) 839-0813

DSN: 312-648-2119

COMM: 443-395-2119

NIPR: dod.mcsc@mail.mil

e. The following information will be provided to the MCSC at the time of initial contact:

(1) Vessel POC name

(2) Vessel POC phone number

(3) Vessel POC email address

(4) Location of vessel

(5) Vessel hull number

(6) ID specific C4ISR asset experiencing problem

(7) Short description of problem

(8) Date the vessel is due to begin its next mission

(9) Mariner rated urgency of the problem (l=high, 2=medium, 3=low)

(a) I -High: C4ISR asset condition prevents vessel from getting underway or prevents mission execution.

(b) 2-Medium: C4ISR asset is non-functional or partially degraded, but does NOT impact mission.

(c) 3-Low: C4ISR asset minor degradation and does not impact mission).

f. The MCSC, after receiving the information listed in paragraph 3.e., will initiate the following series of events:

(1) An incident report will be generated and sent to CECOM.

(2) A Contract Field Service Representative (CFSR) will contact the customer not later than 12 hours after the incident report is received in order to determine the scope of the maintenance effort, and potentially resolve the issue remotely.

(3) If the problem is not resolved remotely, CECOM will send a CFSR to the vessel to further assess and resolve the issue. Arrival date/time of the CFSR will be based on CECOM review of urgency, vessel status, type of equipment failure, and availability of the vessel and crew. As a rule, incidents with a high or moderate asset impact AND rated as urgent by the soldier will have a CFSR on site normally within three days. Most other moderate asset impact assets will receive on site support, generally NLT 10 days after incident report, based on vessel availability. All other incidents will be scheduled for a CFSR on site to maximize project cost and workload efficiency, normally within 30 days.

(4) CFSR visits the site to resolve the problem and provides a written status report to the vessel POC at the end of each visit.

(5) Should the fault not be resolved during the initial CFSR visit, then the CFSR will contact the vessel POC weekly to provide status updates concerning parts delays and plans for completion of repair.

(6) The CFSR enters data into the Single Interface to the Field (SIF) Incident Response Module (IRM) worklog and reviews weekly with CECOM.

(7) After resolution, a customer satisfaction survey will be sent to the customer for completion and submission.

g. The overall process for tracking and addressing incidents, coupled with continuous feedback from the community will increase our ability to improve the effectiveness and efficiency of Army Watercraft C4ISR Sustainment.

4. UNIT COMMANDERS: {Menu}

Unit Commanders, contact your local TACOM LCMC Logistics Assistance Representative (LAR) or your State Surface Maintenance Manager upon receipt of this message for assistance. For assistance in locating your TACOM LCMC LAR, see paragraph 7.d.

5. TACOM LCMC/PM ACTIONS: {Menu} Follow-up actions required:

Information will be provided to PS Magazine within one month of the publishing of this message. PS Magazine will publish this message at their discretion.

6. SUPPLY STATUS: {Menu}There are no supply concerns/requirements

7. POC'S/LAR'S INFO: {Menu} https://aeps2.ria.army .mil/commodity/marn/tacom_wn/mal 0-002.html 10/15/2009

a. CW5 Garnette Mosley:email: garnette.mosley.mil@mail.mil 586-282-2565, DSN 786-2565.

b. Kevin Ramey:email: kevin.l.ramey4.civ@mail.mil586-282-7502, DSN 786-7502.

c. John Huebner: email: john.t.huebner.civ@mail.mil, 443-861-6196, DSN 848-6196.

d. To find your TACOM LCMC LAR, you must be a registered user in the Army Electronic Product Support (AEPS) database. If you are a registered user, then click on this link: https://aeps2.ria.army.mil/Services/Lars/Tacom/larmap/LARlocate/larmap.cfm, then select the appropriate region; i.e. CONUS, Europe, Far East, and SWA. Select the location nearest you and click on a name. This will give you a LAR's name, DSN and commercial phone number, email address, and photo.

(1) If you are not a registered user, request access at the public page: https://aeps.ria.army.mil/aepspublic.cfm then click on "Access Request Form" and follow the instructions for obtaining an AEPS userid. If you don't have access to AEPS, you can also obtain this information by contacting the TACOM Senior Command Representative (SCR) for your area.

(2) CONUS-East Region includes all Active Duty, National Guard and Reserve Units in Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, Tennessee, Mississippi, Alabama, Georgia, Florida, Louisiana, South Carolina, North Carolina, Virginia, West Virginia, Maryland, Delaware, Pennsylvania, New Jersey, Connecticut, Rhode Island, Massachusetts, New York, New Hampshire, Vermont, Maine and FORSCOM. CONUS-East SCR can be reached at DSN 236-6921, Commercial 910-396-6921.

(3) CONUS-West Region includes all Active Duty, National Guard and Reserve Units in North Dakota, South Dakota, Minnesota, Nebraska, Iowa, Missouri, Kansas, Oklahoma, Arkansas, Texas, Colorado, Montana, and Wyoming. CONUS-West SCR can be reached at DSN 737-0263, Commercial 254-287-0263.

(4) Pacific Region includes all Active Duty, National Guard and Reserve Units in Washington, Oregon, Idaho, Nevada, Utah, Arizona, Alaska, Hawaii, California, New Mexico and Guam. Pacific SCR can be reached at DSN 357-2991, Commercial 253- 967-2991.

(5) Europe Region includes all Active Duty, National Guard and Reserve Units in Great Britain, Germany, Belgium, Luxemburg, Italy, Bosnia, Kosovo, and Macedonia. Europe SCR can be reached at DSN 314-375-3461, Commercial 01149 621-487-3461, in Germany, 0621-487-3461.

(6) Far East Region includes all Active Duty, National Guard and Reserve Units in Korea, Okinawa, Kwajalein, and Japan. Far East SCR can be reached at DSN 315- 721-7101, commercial 011-82-2-2270-7101

(7) SWA OIF Region (Iraq) SWA, Region OIF includes all Active Duty, National Guard and Reserve Units in Iraq. SWA Region OIF SCR OIF Balad Iraq can be reached at DSN 312-987-5130, ext 6416 commercial 732-427-5130 ext 6416. Joint Base Balad is DSN 312-987-5130, ext 6427 commercial 732-427-5130 ext 6427.

https://aeps2.ria.army.mil/commodity/mam/tacom_wn/ma10-002.html 10/15/2009

(8) SWA OEF Region (Afghanistan) SWA, Region OEF includes all Active Duty, National Guard and Reserve Units in Afghanistan. SWA Region TF Victory OEF SCR OEF can be reached at DSN 318-481-6836/6834. Alternate is DSN 312-987- 5130 Commercial 732-427-5130 ext 3821.

(9) Integrated Readiness Maintenance Team (IRMT) Region (Kuwait) SWA Region includes all Active Duty, National Guard and Reserve Units in Kuwait, Qatar, Saudi Arabia and UAE. IRMT Region IRMT Team Leader can be reached at DSN 318-430- 7460, Commercial 011-965-389-7460.

Commodity Services Maintenance Services Safety 1st https://aeps2.ria.army .mil/commodity/mam/tacom_wn/mal 0-002.html 10/15/2009 image1.png