Attachment_0001_-_SSS_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

SECURITY SUPPORT SERVICES

21 February 2018

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

PART

PAGE #

PART 1 - DESCRIPTION OF SERVICES PAGE 3

PART 2 - SPECIFIC TASKS PAGE 4

PART 3 - TRAINING REQUIREMENTS PAGE 20

PART 4 - CONTRACT COMPLIANCE INFORMATION PAGE 24

PART 5 - GENERAL INFORMATION PAGE 32

PART 6 - MOBILIZATION/DEMOBILIZATION PAGE 34

PART 7 - GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND

SERVICES PAGE 36

PART 8 - CONTRACTOR FURNISHED ITEMS AND SERVICES PAGE 37

PART 9 - ATTACHMENT/TECHNICAL EXHIBIT LISTING PAGE 40

PART 10 - REPORTING REQUIREMENTS PAGE 41

PART 11 - DEFINITIONS PAGE 43

PART 12 - ACRONYMS PAGE 46

PART 1

DESCRIPTION OF SERVICES

1.0 OVERVIEW: Private Security Companies (PSCs) contracted by the U.S.

Government (USG) operate as one means of a whole of government approach to support peace and stability initiatives in areas of armed conflict, post conflict, and comparable situations. Where military or other government security forces are unavailable, insufficient, or inappropriate, PSCs protect relief, recovery, and reconstruction activity from theft, extortion, vandalism, terrorism, and other unlawful activities. Effective discipline, training, and oversight of USG contracted PSCs build the confidence of the local population, reduce the risk of civilians and civilian activities becoming military targets, and support the restoration of the rule of law. In order to accommodate this objective, this performance based statement of work provides a full spectrum of private security functions in support of contingency operations, other significant military operations, humanitarian and peace operations or exercises in the CENTCOM Area of Responsibility (CENTCOM AOR). This Performance Work Statement is for the Security Support Services (SSS) throughout the CENTCOM AOR.

However, additional AORs / OCONUS COCOMs may be added to the SSS requirements, if the military posture changes. Any change to performance requirements will only become effective upon approval from the Procuring Contracting Officer.

1.1 DESCRIPTION OF SERVICES: This contract provides guard and protective security services in support of the Department of Defense (DoD). The Contractor shall support DoD by aiding in the coordination of planning and execution of armed/unarmed security operations throughout the CENTCOM AOR. The Contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform armed or unarmed security guard services within the CENTCOM AOR. This is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Specific services will be performed through task orders.

PART 2

SPECIFIC TASKS

2.0 SECURITY REQUIREMENTS: The work performed under this contract and any awarded task orders will provide various security services as defined within this PWS.

Specific security services required at specific locations will be defined at the task order level.

2.1 FIXED SECURITY REQUIREMENTS: Fixed site security is intended to deter hostile elements from conducting illegal activities against DoD resources. Private security, as part of installation security, protects DoD service members, civilians, contractors, facilities, information, and materiel resources against criminal trespass, terrorism, and other unlawful activities. Security services are primarily performed at fixed locations.

Duties may include vehicle and pedestrian security screening, perimeter surveillance, and internal mobile patrols. Private security guards must possess the ability to operate both hand-held and walk-through metal detectors, and high throughput personnel inspection systems (i.e. Rapid Scan). Task performance will conform to the standards of U.S. Army Training Circular 19-210 (Access Control Handbook). Minimum task performance standards are found in U.S. Army Soldier Training Publication 19-31B1- SM; tasks 191-376-5151 (Control Access to a Military Installation), 191-376-5216 (Search a Vehicle for Explosive Devices or Prohibited Items at an Installation Access Control Point), and 191-376-5148 (Search an Individual).

2.1.1. ACCESS CONTROL POINTS (ACP) and ENTRY CONTROL POINTS (ECPs):

The Contractor shall provide the required personnel at designed ACPs and ECPs to detect, identify, report, and guard against entry of unauthorized personnel and contraband.

2.1.2 PERIMETER AND TOWER SECURITY: The Contractor shall provide the required personnel at designed positions to prevent entry of unauthorized personnel and detect, identify, and report threats to the perimeter fencing/wall, building or structure.

2.1.3 ROVING PATROLS: The Contractor shall provide the required personnel to perform daily internal security patrols, either mounted or dismounted, to check for breaches in the perimeter barrier and identify threats and/or suspicious activity in the vicinity of the facility perimeter.

2.1.3.1: Armed mounted patrol shall receive training specified in FY 17-18 USCENTCOM Theater Training Requirements within ten (10) days of arrival at final duty location. The training includes, but is not limited to, drivers training, crew served weapons employment, self-defense, escalation of force, and rules for the use of force, user level maintenance and recovery operations.

2.1.4. ENGLISH PROFICIENCY: A level 2 language proficiency is required unless otherwise outlined at the task order level. See Attachment 0008 – Interagency Language Roundtable (ILR) for the definition.

2.1.5. KEY PERSONNEL: Below is a list of the Key Personnel positions that are further defined throughout this PWS.

• Guard Site Manager

• Guard Site Assistant Manager

• Guard Shift Leader U.S. Expat

• Guard Shift Leader FVEY/NATO

• Guard Shift Leader (OCN/LN)

• Operations Center Chief

• Internal Roving Security Guard Team Leader

• PSD Shift Leader U.S. Expat

• PSD Team Leader FVEY

• SRT Guard Team Leader U.S. Expat

2.2 MOBILE SECURITY REQUIREMENT: Security services to escort any asset (personnel or cargo) from any US/NATO location to an unsecured outside location and back; or from one US/NATO/secured location to another. Minimum standards of performance are listed in U.S. Army Soldier Training Publication 19-31B1-SM, task number 191-376-4146 (Perform as a Member of Convoy Security Escort Team).

Personnel shall receive training specified in FY 17-18 USCENTCOM Theater Training Requirements within ten (10) days of arrival at final duty location. The training includes, but is not limited to, drivers training, crew served weapons employment, self-defense, escalation of force, and rules for the use of force, user level maintenance and recovery operations.

2.2.1 Mission Coordination and Movement Requests: All mobile security movements outside U.S./NATO locations shall coordinate with all appropriate agencies, and shall know all applicable checkpoint policies and procedures. Contractor personnel shall know and follow all CENTCOM, base, and host nation policies, rules, laws, and regulations. The company Operations personnel will maintain communications with Country Operations Center and file Serious Incident Reports IAW USG policy and timelines.

2.2.2 SECURITY ESCORT TEAMS (SETs): The SETs shall transport military and civilian personnel conducting administrative duties, contracted services, site inspections, base to base movements, and official liaison missions. The Contractor security personnel shall provide comprehensive security utilizing all team assets for escorted personnel at all times during movement. Contractor services shall include all protective/defensive actions required to deter, detect, and respond to threats to designated personnel through threat analysis, operations security (OPSEC), responsive communications, and integrated team support using armed vehicle escorts as necessary. SETs will include a minimum of two Light Armored Vehicles with drivers for each vehicle, mobile guards, at least one medic (with same qualifications as SRT Medic), and team leader with qualifications as described in paragraph 2.4.2.2 of this PWS. The mission will dictate the specific number of guards. Specific missions or force protection may require more than two vehicles and will be described in the specific task order. Missions may require multiple day movements.

2.2.3 CONVOY ESCORT TEAMS (CETs): CETs Shall be able to protect sustainment and retrograde cargo from attack and other unlawful activities while in transit between Forward Operating Bases (FOBs) and to multiple points of destination within the borders of any country. The Contractor shall provide necessary resources, to include labor and armed vehicles, to support convoy escort teams to meet mission requirements. A CET will escort from a minimum of one (1) vehicle to a maximum of twenty (20) assets at any given time. The composition of the CET will be determined by the local threat level, but will include a minimum of two Light Armored Vehicles with drivers for each vehicle, mobile guards, at least one medic (with same qualifications as SRT Medic), and team leader with qualifications as described in paragraph 2.4.2.2 of this PWS. Convoy escort teams will coordinate all mission movements with the appropriate Operation Center on the installation, base or location IAW force protection and mission requirements. CETs standards of performance are IAW Army Tactical Task 6.5.6.1 (Conduct Convoy Security Operations) found in U.S. Army Field Manual 7- 15.

2.3 PROTECTIVE SECURITY SERVICES (PSS): Protective security services provide specialized security tasks operating outside of US/NATO secured locations.

2.3.1 PROTECTIVE SECURITY DETAIL (PSD): The Contractor shall furnish all labor, materials, weapons, equipment, consumables, transportation, logistical support, management, command and control and supervision, except as stated in this PWS, to provide a continuous, responsive, uninterrupted, and highly skilled protective security services program to safeguard dignitaries, senior government officials, senior military leadership and other designated personnel through the use of specialized, tailored security teams and associated equipment. PSDs are not, under any circumstances, to be involved in or engage in offensive operations or use tactics that provide the appearance of offensive operations.

The Contractor shall provide protective services for personnel in either a dismounted, mounted or travel status. Specific levels of effort will be outlined in each task order.

Responsibility includes actions to deter, detect, and respond to threats to designated personnel using their training (skills) and tools such as: threat analysis, personnel security operations, OPSEC, responsive communications, emergency trauma care/Combat Lifesaver/NREMT EMR, and integrated team support. Task orders may specify overt or low-profile (covert) protection depending on threat and as authorized under rules applicable to the area of operations. Low profile operations may require special authorizations for concealed carry weapons (specified by task order.) Team members will perform tasks in accordance with Soldier Manual Task 191-379-7029:

Participate in a Protective Service (PS) Operation. Duties will typically involve, but not limited to, protection of designated personnel from terrorist attacks or criminal activities during travel to/ while visiting/ from project worksites and while engaged in the performance of duties at project worksites; convoy route briefings; convoy command and control; actions upon contact; and vehicular Preventive Maintenance Checks and Services (PMCS) in accordance with the U.S. Army Standards to help ensure maximum readiness of contractor furnished vehicles.

2.3.2 SECURITY RECONNAISSANCE TEAMS (SRT): The main SRT tasks are the provision of project site reconnaissance, project site reporting and liaison with local leaders and populace in support of reconstruction projects. The SRT will also assist in the delivery of Reconstruction Civil Affairs projects. Primary responsibilities include:

management of SRT mission planning, execution of infrastructure assessment and civil reconnaissance, completion of Infrastructure Assessment SWEAT-MSO Smart Cards (provided by the Engineer Coordinator)), operational and administrative management of the SRT members and team equipment, management of SRT collective training standards, the provision of administrative and operational reports and returns as required. The SRT must possess an elementary knowledge of infrastructure assessment IAW Appendix C of ATP 3-34.81 Engineer Reconnaissance and civil affairs tasks.

The Contractor shall provide SRT in order to facilitate the completion of construction projects. The SRTs facilitate construction by liaising with local authorities and leaders and will conduct themselves in a manner that contributes to the development of positive relationships with the communities surrounding the construction sites, meeting with local leaders to coordinate community involvement, security, support for the construction projects, conducting technical inspections of ongoing construction and conducting atmospheric threat assessments as it pertains to reconstruction projects.

Team members will include a mix of local nationals and US or other FVEY expats. Local National (LN) team members are critical for engagement with the local civilian leaders and the population. All team members will have advanced tactical training (as described below) and the ability to operate all team equipment, including any team weapon.

(When so equipped, secure communications equipment will be restricted to cleared FVEY citizens.)

In addition to the weapons qualification and other tactical training common to all PSC personnel and otherwise described in this section, Security Reconnaissance Teams will understand and be able to apply:

• Mounted and dismounted reconnaissance techniques

• General engineering reconnaissance techniques listed in ATP 3-34.81 “Engineer Reconnaissance”, paragraph 1-10 and described in Chapters 5 and Appendix C of the document

• Reconstruction support: The Contractor shall provide SRT to facilitate the completion of construction projects. The supported engineering staff officer will brief the SRT Team Leader on specific infrastructure assessment objectives and requirements in preparation for any reconstruction support mission to include providing relevant SWEAT-MSO Smart Cards to be used. Typical team tasks include:

o Advance reconnaissance of construction sites. Includes collecting information for determining the suitability of construction sites, assessment of site security issues, and engineering photography of the proposed construction site.

o Quality Assurance Inspection of construction sites including the ability to properly use the SWEAT-MSO infrastructure assessment Smart Cards and photograph key locations and structures for evaluation by qualified engineering staff.

o Unless otherwise directed by the Engineering Staff Officer, infrastructure assessment shall follow procedures described in the SWEAT/IR Handbook, version 2.1 and supporting SWEAT Volumes published by the United States Army Corps of Engineers (USACE) Reachback Operations Center.

• Support to Civil-Military Operations (CMO). The Contractor shall provide SRT to support civil security, humanitarian relief, and other Civil Affairs Operations. The supported Civil-Military Operations staff officer or Civil-Military Team Leader will brief the SRT Team Leader on specific civil reconnaissance objectives and debrief the SRT when the mission is complete. CMO supporting tasks may include:

o Liaison with local authorities and populace to assess the local populace’s perceptions, their willingness to support US and friendly forces, and other information related to CMO.

o Liaison with Non-Governmental Organizations and International

Organizations (IO) active in the Area of Operations (AO).

• Civil Reconnaissance to support other stability operations. The SRT’s familiarity with the operational environment, include the terrain, local population, and civilian leaders facilitates the execution of other stability operations. Stability operations supporting tasks include site reconnaissance of proposed stability operations sites and route reconnaissance ahead of SET, PSD, or convoy movement.

The SRT must include team members with the following knowledge, skills and attributes:

• Basic knowledge of site evaluation and construction inspection, to include use of any specialized equipment necessary for that task

• Civil affairs tasks

• Local language proficiency of at least level 2+, culture and customs

• Reconnaissance techniques, including tactical movement, contact avoidance, and actions on contact

• Advanced combat trauma first aid. Two team members will have current certification as Combat Lifesaver or Lifesaver or Emergency Medical Responder (EMR) equivalent to National Registry of Emergency Medical Technicians (NREMT).. All team members will have training to stabilize trauma injuries.

2.4 PRIVATE SECURITY CONTRACTOR QUALIFICATIONS: Unless otherwise indicated, all requirements describes as “must possess”, “must be able”, or “the ability to” are necessary prior to beginning work under this contract and its associated task orders

2.4.1. Physical Abilities Common to All Armed PSC Personnel:

• May be male or female

• Must be 21 years of age or older (supervisory personnel must be 25 years or older.)

• Must be able to perform the following physical tasks

(1) Drag, carry, lift, and/or pull a person to safety.

(2) Use physical force to detain a subject or prevent unauthorized entry.

(3) Prolonged standing and/or sustained patrol on foot or in a vehicle.

(4) Sustained pursuit of suspect on foot.

(5) Dodging, crawling, climbing, and/or rapid ascent of stairs.

(6) Perform the above wearing duty equipment and/or personal protective equipment under adverse environmental conditions.

(7) Performing the above requires—

(a) The ability to be stable with regard to consciousness and the control of voluntary motor functions and have the functional capacity to respond appropriately to routine and emergency situations of the job.

(b) The ability to maintain mental alertness, deductive, and inductive reasoning, memory, and reliable judgment.

(c)The ability to identify colors and read placards and street signs or see and respond to imminently hazardous situations in less than standard visual lighting conditions.

(d) The ability to temporarily perform minimum required duties in the event eyeglasses are broken or displaced by emergency activity.

(e) The ability to verbally communicate effectively under noisy circumstances with a potential for voice obstruction by PPE.

(f)The ability to distinguish low intensity voice sounds from background noise in order to respond to imminently hazardous situations.

(g) The ability to work in closed or confined spaces.

(h) The ability to judge distances closer than 13 feet demonstrated, either by testing of depth perception or by a practical field test.

(i) The ability to direct traffic or perform crowd control.

(j) The ability to maintain balance under adverse conditions, weight loads, and at above ground heights, and maintain body flexibility

(k) The ability to properly and effectively wear or use PPE, including that used to prevent exposure to chemical, biological, or radiological agents.

(l) Acuity of senses and ability of expression sufficient to allow essential, accurate communication by written, spoken, audible, visible, or other signals while using required personal protective or other equipment.

(m) Adequate motor power, dynamic strength, range of motion, neuromuscular coordination, stamina, gross body coordination, and dexterity.

(n) Must pass an Annual Physical Ability Test per Appendix D-1 AR 190-

• PSC personnel must be able to perform the following tasks in extreme conditions:

(1) Operate both as a member of a team and independently at incidents of uncertain duration.

(2) Spend extensive time outside exposed to the environmental elements.

(3) Perform physically demanding work in hot (in excess of 100 degrees Fahrenheit) and humid (up to 100 percent humidity) atmosphere while wearing duty equipment and/or Personal Protective Equipment (PPE), which may significantly impair body-cooling mechanisms.

(4) Experience frequent transition from hot to cold and from humid to dry atmospheres.

(5) Work, including walking, running, standing, pulling, and pushing in wet, icy, or muddy areas.

(6) Perform a variety of tasks on slippery, hazardous surfaces, such as on icy pavement, wet grass, or leaves.

(7) Work in areas where sustaining traumatic or thermal injuries are possible.

(8) Face exposure to infectious agents, such as Hepatitis B or Human Immunodeficiency Virus (HIV).

(9) Wear PPE weighing approximately 30 pounds while performing emergency tasks.

(10) Perform physically demanding work while wearing a protective mask or respirator, which increases the resistance of inhalation and reduces the efficiency of air exchange.

(11) Perform complex tasks during life-threatening emergencies.

(12) Work for long periods of time (up to the limits allowed by applicable labor law), requiring sustained physical activity and intense concentration.

(13) Make life or death decisions during emergency conditions.

(14) Be exposed to grotesque sights and smells associated with major trauma and burn victims.

(15) Make rapid transitions from rest to near maximum exertion without warm-up periods.

(16) Freedom from frequent episodes of pain or inability to perform work or sudden incapacitation.

(17) Operate in environments of high noise, poor visibility, limited mobility, above-ground heights, and in closed or confined spaces.

(18) Use manual and power tools in the performance of duties.

(19) Rely on sense of sight, hearing, smell, and touch to help determine the nature of the emergency; maintain personal safety; and make critical decisions in a confused, chaotic, and potentially life-threatening environment throughout the duration of the operation.

(20) Employ and/or manipulate and accurately engage with various assigned weapons systems, radios, flashlights, less lethal implements, etc. while moving and communicating under all the above conditions.

2.4.2 FIXED/MOBILE GUARD QUALIFCIATIONS

2.4.2.1 Guard Shift Leader U.S. Expat: Shift supervisors are responsible for an entire internal security shift. The shift leader operates under the direction and control of the Guard site manager. Shift leaders may be required to work in an operations center or equivalent or force protection command watch floor. If required, the Contractor shall provide shift leaders to cover operations center 24 hours per day, seven days per week.

Shift supervisors provide operational linkage between the Government force protection elements and the Contractor during the execution of force protection duties of that shift.

Duties include issuing direction to those Contractor personnel taking part of the integrated defense of the installation in concert with Government or coalition forces (coordinated via the Contracting Officer’s Representative (COR) and Guard site manager). Shift leaders are considered key personnel and shall possess the following qualifications:

• Shall be a level 2+ in English unless otherwise outlined at the task order level. .

See Attachment 0008 – ILR.

• Must possess experience of not less than ten (10) years total with at least 4 years of Military background and the remaining can be either military, police, and/or PSC. Must have received an honorable discharge as verified by a form DD-214 (U.S. Military). Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top Secret Clearance.

• Must have reached the grade of E-7 (NATO Code OR-7) or greater or equivalent rank in civilian police or successfully served in a supervisory role for at least one year at the platoon level or equivalent, verified by military or police transcripts and evaluations.

• Must have demonstrated proficiency of Microsoft Office Suite software to include Outlook, Power Point, Excel, Word, and Internet Explorer.

2.4.2.2 Internal Roving Security Guard Team Leader: Leads, directs and supervises a team of guards performing internal security services through coordinate with U.S.

Forces. The Team Leader shall represent all members of the roving patrol team. Guard Team Leaders are considered key personnel shall possess the following qualifications:

• Shall be fluent a level 2+ in English unless otherwise outlined at the task order level. See Attachment 0008 – ILR.

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Must possess a Military background with honorable discharge, have reached the grade of E-6 (NATO Code OR-6) or equivalent leadership experience in private security or civilian police and successfully served in a supervisory role for at least one year, verified by military transcripts and evaluations.

• Must possess a valid U.S. driver’s license.

• Able to obtain an operator’s license on military tactical vehicles.

2.4.2.3 Internal Roving Security Guard (USEXPAT): Performs internal roving guard services and must possess the ability to react to force protection threats. Armed roving security patrol personnel shall possess the following qualifications and be physically able to perform all duties:

• Shall be a level 2 in English unless otherwise outlined at the task order level.

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Four years’ in armed forces, police, or private security company in a contingency area with honorable discharge.

2.4.2.4 Internal Roving Security Guard (OCN/LN): Performs internal roving guard services and must possess the ability to react to force protection threats. Armed roving security patrol personnel shall possess the following qualifications and be physically able to perform all duties:

Four years’ experience in armed forces, armed police, or armed private security duties in armed conflict, post-conflict, or other comparable areas.

2.4.2.5 GUARD SHIFT LEADER FVEY/NATO: Leads, directs and supervises a team of guards performing internal security services. The shift leader shall represent all members of the Fixed Security Guard shift. Guard Shift Leader is considered key personnel shall possess the following qualifications:

• Prior experience as officer, non-commissioned officer or team leader in armed forces, police, or private security company in a contingency area.

• Must possess experience of not less than ten (10) years total with at least 4 years of Military background with honorable discharge and the remaining can be either military, police, and/or PSC Must have reached the grade of E-7 [NATO Code OR-7] or greater and successfully served in a supervisory role for at least one year at the platoon level or equivalent, verified by military transcripts and evaluations.

• Shall be a citizen of NATO member state, Australia, or New Zealand.

• Shall be a level 2 in English unless otherwise outlined at the task order level.

See Attachment 0008 – ILR.

• The Guard Shift Leader shall interface directly with the U.S. Government supervisory personnel who shall be designated as the company POC.

• Must have demonstrated proficiency of Microsoft Office Suite software to include

Outlook, Power Point, Excel, Word, and Internet Explorer.

2.4.2.6 GUARD SHIFT LEADER OCN/LN: Leads, directs and supervises a team of guards performing internal security services. The shift leader shall represent all members of the Fixed Security Guard shift. Guard Shift Leader is considered key personnel shall possess the following qualifications:

• Must possess experience of not less than ten (10) years total with at least 4 years of Military background with honorable discharge and the remaining can be either military, police, and/or PSC Must have reached the grade of E-7 [NATO Code OR-7] or greater and successfully served in a supervisory role for at least one year at the platoon level or equivalent, verified by military transcripts and evaluations.

• Prior experience as officer, warrant officer or non-commissioned officer or team leader in armed forces, police, civilian police, or private security company in a contingency area.

• The Security Guard Shift Leader shall interface directly with the U.S. Government supervisory personnel whom shall be designated as the company POC.

2.4.2.7 FIXED/MOBILE GUARD U.S. EXPAT: All guards shall possess the following

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Four years’ Military experience. Guard may substitute experience as contract security guard in a contingency area for two of the total four years’ experience.

Must have received an honorable discharge as verified by a form DD-214 (U.S.

Military).

• Screeners shall be proficient at utilizing hand-held metal detectors, a walk-through metal detector, and high throughput personnel inspection systems (Rapid Scan).

2.4.2.8 FIXED/MOBILE GUARD FVEY/NATO: All guards shall possess the following

• Shall be a citizen of NATO member state, Australia, or New Zealand.

See Attachment 0008 – ILR.

• Military experience with honorable discharge or four years of equivalent police experience or four years of equivalent private security experience.

2.4.2.9 FIXED/MOBILE GUARD Other Country Nationals (OCNs): All Guards shall possess the following qualifications:

• Military experience with honorable discharge or four years of equivalent police experience or four years of equivalent private security experience.

2.4.2.10 FIXED/MOBILE GUARD Local National (LNs): All guards shall possess the following qualifications:

• Shall be a citizen of the duty location.

2.4.2.11 MOBILE GUARD DRIVER (LN):

• Shall be a level 2 in English unless otherwise outlined at the task order level.

See Attachment 0008 – ILR.

• Must possess a valid host nation driver’s license.

2.4.2.12 MOBILE GUARD MEDIC:

• Shall be a level 2+ in English unless otherwise outlined at the task order level.

• Four years’ Armed Forces experience or in an emergency response unit (e.g., civil defense, police, fire and rescue).

Current qualification as Emergency Medical Technician equivalent to NREMT EMT.

2.5 OPERATIONS CENTER: The primary purpose of the Operations Center is to provide the military and other government agencies with a central point of contact for monitoring and/or coordination of PSC activities in an area of combat operations or other significant military operations. As specified in task order, the Operations Center may serve as a central point of contact, at the operational, tactical, or installation level, which allows military commanders and similar government civilian personnel to gain awareness of, track, and coordinate the day-to-day movements and activities of PSC personnel.

Requirements for the Operations Center shall be specified in task order. In general, an Operations Center shall be designed so as to fulfill one of the following four roles: (1) an individual or team that provides accountability for PSC personnel assigned to guard an installation and coordinates their activities with military or other government agency personnel on that installation; (2) a team or cell, generally embedded in a military Base Defense Operations Center (BDOC) or other such organization, that provides 24/7 monitoring and coordination of PSC activities; (3) a team that augments the capability of the military or DoD civilian staff assigned to provide government oversight of PSC personnel in an area of operations; (4) an operations cell, either stand-alone or embedded within a military or other government agency operations center, that provides full capability to monitor and coordinate all PSC activities and movements in an assigned area.

As specified in task order, the Contractor will establish, staff, and operate an Operations Center for the purpose of maintaining situational awareness over and relaying information and direction to PSC teams. The operations center will include the communications equipment and information technology sufficient to perform the functions assigned in the task order. Forms of monitoring may include, but are not limited to, electronic, video, and personnel reporting. The operations center will maintain operational capability 24 hours per day, seven days per week with on duty personnel strength adequate to perform the situational awareness and information sharing mission as specified in task order.

As specified in task order, the Operations Center may be required to provide constant monitoring of PSC activities, share and receive relevant threat information with government counterparts, maintain awareness of military and other government activities that have the potential to impact PSC operations, and share information about PSC activities with military and other government agencies, in order to de-conflict PSC and government activities, reduce the potential for fratricide, and improve the military’s ability to provide support to PSC personnel should they become engaged in hostilities.

Members of the Operations Center may be required to provide status reports, issue emergency notifications/warnings, and coordinate with other contractor and government agencies. As specified in task order, the Operations Center may be required to function as a central point of contact for military and government authorities, through which directions, such as PSC mission cancellation or modification, may be passed to specific PSCs and PSC teams. The Contractor shall provide any needed personnel, equipment, tools, materials, and supervision, as specified by the Contracting Officer, to perform the support functions under this PWS.

2.5.1 OPERATIONS CENTER FUNCTIONS: At the installation level there will be an Operations Center to maintain situational awareness over the scheduling, deployment, and activity of the private security guard force on that installation. The Operations Center is also responsible for coordinating PSC guard force activity with military force protection operations. As part of this coordination, operations center personnel shall:

• Provide security-related information from the military force protection officer to appropriate PSC personnel;

• Transmit security related information collected by PSC personnel to the military force protection officer;

• Provide daily accountability of all PSC guard force personnel to the COR;

• Maintain inventory and accountability of all PSC weapons at that installation and provide regular inventory reports to the COR, as specified in task order;

• Maintain accountability for all PSC vehicles, as specified in task order;

• Collect and develop reports and products pertaining to PSC operations as required in orders, directives, guidance, and standard operating procedures (SOPs), or as specified in task order;

• Prepare, maintain and process serious incident reports from the PSC to the COR and military force protection officer

For task orders that include mobile security, such as SETs, Convoy Security, and PSDs, the operations center will require advanced capabilities to assure the safe movement of persons and property protected by PSC personnel. As specified in task order, the PSC may establish an operations center, or a cell within an existing military/government operations center, in order to facilitate information sharing at the operational level with the Joint Force Commander (JFC), or at subordinate levels in the chain of command, or with other government agencies. Such operations centers (or cells) will function more effectively if embedded within counterpart military/government operations centers (e.g., JFC Joint Operations Center (JOC), or subordinate command Tactical Operations Center (TOC)). In these cases, in addition to the tasks listed above, operations center (or cell) personnel shall:

• Share FOUO level intelligence information relevant to private security services and pass tactical information from PSC personnel to military intelligence and analysis centers.

• Coordinate with military and government personnel to maintain awareness of threat information and military/government activities affecting PSCs and Mobile Security/PSS teams within an area of operations. When appropriate, disseminate information or recommend PSC mission cancellation or modification to the appropriate government authority in order to prevent incidents.

• Receive movement requests from PSCs and disseminate to appropriate battlespace owners for approval/disapproval. Provide positive confirmation of mission approval/disapproval to the PSC.

• Maintain situational awareness of PSC movements and ensure military forces are aware of PSC movements in their operational area.

• Provide a central point of contact for PSC personnel requesting military assistance. Assistance requests include but are not limited to support from military Quick Reaction Force (QRF) and medical evacuation (MEDEVAC).

• Facilitate communication between PSC teams and military forces.

• Track PSC movement through a real-time tracking system using global positioning system which includes a communications link with the Reconstruction Operation Center (ROC) if assistance is needed (e.g., Tapestry or similar Blue- Force Tracker compatible systems.)

• Maintain situational awareness of PSCs operating and moving within an assigned operational area, including tracking PSCs entering, transiting, and departing the assigned area.

2.5.2 OPERATIONS CENTER REQUIREMENTS: The Contractor shall establish an operation center to liaise with and receive operational and tactical tasks from the Government, to support mission scheduling, planning, and execution, and to manage the operational, logistical, communications and reporting requirements of SETs, PSDs, CETs and Static Guards. The operations center shall resolve conflicting requirements according to Government specified prioritization. The operation center must contain at least one US Secret cleared member on duty 24/7 to coordinate threat intelligence and conduct planning with CJFLCC-I J2, J3 and J3 Protection Cell as specified at the task order level. Operation center shall be responsible for accounting for Contractor’s personnel on a daily basis. The Contractor personnel accountability will be provided in the format and time specified by the government. These reporting requirements may change and/or be replaced with another of the USG preference depending on mission needs.

2.5.3 OPERATIONS CENTER PERSONNEL QUALIFICATIONS:

2.5.3.1 OPERATIONS CENTER CHIEF: Manages operations center personnel, coordinates with military and government counterparts on matters that relate to PSC activities, coordinates threat intelligence and conducts planning with Intelligence, Operations, and Force Protection personnel (J2, J3 and J3 Force Protection) as appropriate. Responsible for accounting for Contractor’s personnel on a daily basis.

The Contractor personnel accountability will be provided in the format and time specified by the government. Responsible for ensuring that the Operations Center, as an organization, fulfills its duties as specified in task order and as applicable in section

2.5.1 of this PWS. The Operations Center Chief is considered key personnel and shall

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Prior experience as officer, warrant officer or senior non-commissioned officer with at least three years of experience at the paygrade of E7 (NATO Code OR-7) or higher or team leader in armed forces, police, or private security company in a contingency area.

• Must possess experience of not less than ten (10) years total with at least 7 years of Military background and the remaining can be either military, police, and/or PSC. Must have received an honorable discharge and shall provide evidence of honorable discharge (form DD356) or release from active duty with honorable character of service (form DD-214) (U.S. Military) or comparable document from other FVEY military forces.

2.5.3.2. OPERATIONS CENTER ASSISTANT CHIEF: Assists the Operations Center Chief in the performance of his duties. The Operations Center Assistant Chief shall

• Shall be a U.S. citizen.

• Prior experience as officer, warrant officer or senior non-commissioned officer (E- 7 or higher) or team leader in armed forces, police, or private security company in a contingency area.

• Must possess a Military background of not less than four (4) years. Must have received an honorable discharge and shall provide evidence of honorable discharge (form DD356) or release from active duty with honorable character of service (form DD-214) (U.S. Military) or comparable document from other FVEY military forces.

2.5.3.3. OPERATIONS CENTER WATCH OFFICER: Maintains accountability of all PSC personnel in an area of operations as specified in task order. Performs the applicable duties specified in section 2.5.1 of this PWS and as specified in task order. If specified in task order, the PSC must provide sufficient watch officers to cover 24/7 operations. A Watch Officer shall possess the following qualifications:

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Prior experience as officer, warrant officer or senior non-commissioned officer (E-

7 or higher) or team leader in armed forces, police, or private security company in a contingency area.

• Must possess a Military background of not less than four (4) years. Must have received an honorable discharge and shall provide evidence of honorable discharge (form DD356) or release from active duty with honorable character of service (form DD-214) (U.S. Military) or comparable document from other FVEY military forces.

2.5.3.4 OPERATIONS CENTER ASSISTANT WATCH OFFICER: Assists the Watch Officer in the performance of his duties. If specified in task order, the PSC must provide sufficient assistant watch officers to cover 24/7 operations. An Assistant Watch Officer shall possess the following qualifications:

• Prior experience as officer, warrant officer or non-commissioned officer (E-5 or higher) or team leader in armed forces, police, or private security company in a contingency area.

• Must possess a Military background of not less than four (4) years. Must have received an honorable discharge and shall provide evidence of honorable discharge (form DD356) or release from active duty with honorable character of service (form DD-214) (U.S. Military) or comparable document from other FVEY military forces.

2.6 PROTECTIVE SECURITY DETAIL (PSD) QUALIFICATIONS:

2.6.1 PSD SHIFT LEADER is considered key personnel and shall possess the following

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Prior experience as officer, warrant officer or senior non-commissioned officer with at least three years of experience at the paygrade of (E7 [NATO Code OR-7] or higher ) or team leader in armed forces, police, or private security company in a contingency area

• Must possess experience of not less than ten (10) years total with at least 4 years of Military background with honorable discharge and the remaining can be either military, police, and/or PSC

• Four years’ experience in Military Occupational Specialty or Armed Force Specialty Codes designated as combat arms, Military Police, Special Operations Forces, or Civilian Police.

• Must have demonstrated proficiency of Microsoft Office Suite software to include Outlook, Power Point, Excel, Word, and Internet Explorer.

• The PSD Shift Leader shall interface directly with the U.S. Government

2.6.2 PSD TEAM LEADER FVEY is considered key personnel and shall possess the following qualifications:

• Shall be a citizen of FVEY member state.

• Six years’ experience in Military Occupational Specialty or Armed Force Specialty Codes designated as combat arms, Military Police, or Special Operations Forces. Guard may substitute experience as contract security guard in a contingency area for two of the total six years’ experience. Must have received an honorable discharge as verified by a form DD-214 (U.S. Military) or comparable document from other FVEY military forces.

• Advanced combat trauma/first aid equivalent to Combat Lifesaver/NREMT EMR.

• Must have reached the grade of E-7 (NATO Code OR-7) or higher and successfully served in a supervisory role for at least one year at the platoon level or equivalent, verified by military transcripts and evaluations.

2.6.3 PSD GUARD USEXPAT:

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated as combat arms, Military Police, or Special Operations Forces. Must have received an honorable discharge as verified by a form DD-214 (U.S. Military). Advanced combat trauma/first aid equivalent to Combat Lifesaver/NREMT EMR.

2.6.4 PSD GUARD FVEY:

• Shall be a citizen of a FVEY member state.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated as combat arms, Military Police, or Special Operations Forces.

• Must possess a valid driver’s license of the host nation or of the state of nationality.

2.6.5 PSD GUARD MEDIC:

• Shall be a citizen of a FVEY member state.

• Four years’ Armed Force experience.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated a combat medic or civilian certification equivalent to

NREMT EMT.

2.7 SECURITY RECONNAISSANCE TEAM (SRT) GUARD QUALIFICATIONS:

2.7.1 SRT GUARD TEAM LEADER USEXPAT is considered key personnel and shall

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Six years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated as combat arms, Military Police, or Special Operations Forces. Guard may substitute experience as contract security guard in a contingency area for two of the total six years’ experience. Must have received an honorable discharge as verified by a form DD-214 (U.S. Military).

• Must have reached the grade of E-7 (NATO Code OR-7) or higher and successfully served in a supervisory role for at least one year at the platoon level or equivalent, verified by military transcripts and evaluations.

• Must have demonstrated proficiency of Microsoft Office Suite software to include Outlook, Power Point, Excel, Word, and Internet Explorer.

• The SRT Guard Team Leader shall interface directly with the U.S. Government

2.7.2 SRT GUARD MEDIC:

• Shall be a citizen of NATO member state, Australia, or New Zealand.

• Four years’ Armed Force experience.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated a combat medic or civilian certification equivalent to

NREMT EMT.

2.7.3 SRT GUARD USEXPAT:

• Shall be a U.S. citizen.

• If required at the task order level, shall possess an active U.S. Secret or Top

Secret Clearance.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated as combat arms, Military Police, or Special Operations Forces. Must have received an honorable discharge as verified by a form DD-214 (U.S. Military).

2.7.4 SRT GUARD FVEY:

• Shall be a citizen of FVEY member state.

• Four years’ experience in Military Occupational Specialty or Armed Force

Specialty Codes designated as combat arms, Military Police, or Special Operations Forces.

• Must possess a valid driver’s license of the host nation or of the state of nationality.

2.7.5 SRT GUARD DRIVER (LN):

• Four years Armed Force experience.

See Attachment 0008 – ILR.

• Must possess a valid host nation driver’s license.

2.8 Guard Site Assistant Manager. The assistant guard site manager assists the guard site manager in the performance of his duties and executes the duties of the guard site manager in his absence. Guard site assistant managers may be required to work in an operations center or equivalent or force protection command watch floor in periods when the guard site manager is off-duty or otherwise unavailable. At other times the guard site assistant manager will perform supporting managerial duties as directed by the guard site manager at locations determined by the guard site manager. Guard site assistant managers are considered key personnel and shall possess the following qualifications:

• Shall be a level 2+ in English unless otherwise outlined at the task order level. .

• Prior experience as officer, warrant officer or non-commissioned officer or team leader in armed forces, police, or private security company in a contingency area

• Must possess a Military background of not less than four years

• Must have demonstrated proficiency of Microsoft Office Suite software to include

Outlook, Power Point, Excel, Word, and Internet Explorer.

• The Assistant Guard Site Manager shall interface directly with the U.S.

Government supervisory personnel whom shall be designated as the company

POC.

2.9 Guard Site Manager. The guard site manager is responsible to the COR and the installation force protection officer for the scheduling, supervision, and other direction and control of all vendor security personnel at that location. The Guard site manager is the planning and operational linkage between the Government and the Contractor for all contracted security functions. The site manager schedules team composition and shift periods, oversees transfer of responsibility between shifts, and reports to the COR and FPO on the status of the vendor’s security force. Guard site managers may be required to work in an operations center or equivalent or force protection command watch floor. If required, the Guard site manager shall provide shift leaders to cover operations center 24 hours per day, seven days per week.