Attachment Q - Technical Questions and Answers (W5168W24R0014).xlsx

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W5168W-24-R-0014 Dining Facility Attendant - Fort Wainwright
Solicitation number
W5168W-24-R-0014
Issued by

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This document contains questions and answers regarding solicitation number W5168W-24-R-0014 for dining facility attendant services at Fort Wainwright, Alaska. The solicitation seeks a contractor to provide quality food service support to the installation, including flexible, efficient, and cost-effective dining facility services through management innovations and industry best practices. The incumbent contract is held by International Service Contractors LLC. Questions covered staffing levels, facility locations and operations, equipment and supply responsibilities, vehicle and uniform provisions, and food preparation versus serving requirements. The contractor will be responsible for janitorial services only and not food preparation. Examples of staffing matrices and estimated annual consumable quantities are provided as attachments.

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Q and A

NumberResponsibleQuestionResponsePosted with Amendment #
1LRCUniform shall be furnished as set forth in Appendix “J”, but the appendix is missing. Can you provide appendix J?The question stems from the fact that the Collective Bargaining Agreement (Attachment I) notes that union employees are entitled to uniforms from their companies and then errantly talks about an Appendix J to that CBA which does not seem to exist. The uniform requirement which Offerors need to comply with is found in PWS paragraph 1.4.5.1.1
2LRCHow are chemicals and supplies purchased for this contract.Contractor is responsible for purchasing chemicals and supplies. Delivery is made to warehouse (3030), bay doors 6, 7, or 8.1
3MICC-IRCWhat is the current number of employees on this contract?Current staffing number/positions are not available for disclosure.1
4LRCHow often are the dishwashers inoperable?Data is unavailable. Historically, the dishwashers may become inoperable once a quarter.1
5LRCIs there a contingency plan for inoperable dishwashers?The dishwasher is managed by the supply systems analysis. If there are any issues him and the COR will be notified immediately. Operations will switch from real to paper products that SSMO provides until the issue has been fixed.1
6LRCPlease provide a detailed breakdown of how employees obtain CAC if at all required.This totally depends on the contract. The current DFA’s do not have CAC’s. They are currently on a master roster list that gets submitted to the front gate. Once you’re on the list you are granted a pass.1
7LRCIs the contractor responsible for cleaning tablecloths for holiday and special events?Yes, the contractors are responsible for cleaning tablecloths and keeping them free of leftover residue ie (food, trash, etc). The tablecloths are always plastic so there will be no need to actually wash them in washer machine or anything.1
8LRCAre the contractor employees allowed to purchase food in the facility?The contractors are allowed to purchase food in the facility.1
9LRCWhat training will the government provide to contractors?All training is the contractor’s responsibility. The government will not provide any training.1
10LRCIs the contractor responsible for the purchase of smallware’s forks, knives, spoons, bowls, and plates?The contractor is not responsible for purchasing any of the items listed in the question. SSMO will provide.1
11LRCDoes the government provide or lease any vehicles to the contractor?The government does not provide or lease the contractor any vehicles. The contractor shall provide.1
12LRCWill incumbent staff be available for hiring by new contractor?Hiring incumbent staff is at the contractor’s discretion (as well as the discretion of the individual sought to be hired).1
13LRCIs the contractor (DFA’s) required for any replenishment of salad bar and outside lines?DFA’s does not replenish any of the outside line. DFA’s are responsible for cleaning the condiment dispenser and salad bar.1
14LRCAre the DFA’s responsible for decorating the facility on holidays?DFA’s are responsible for the holiday decorations provided by the SSMO.1
15LRCWhich building will be operational: building 3416/3728, building 3030, or will they both operate interchangeably but not simultaneously, with staff alternating between both locations?Currently 3416 is operational and 3728 is closed. Normally if one is running the other is closed. There could be a time where both are operation in the future. 3030 is a Logistics Readiness Center (LRC). Is where the project manager office will be1
16LRCIn Attachment B, there are two locations - Fort Wainwright (Instl) and A-Wainwright-BLDG 3416-W6XTAA-(Wolves Den). Were both locations operational at the same time?3416 and 3728 have not been operational at the same time since 2014. Possible training operation could have 2 facilities open for 2 months (JPMRC).1
17MICC-IRCCan you provide more information about the incumbent?Contract # W9124J-21-D-0004, INTERNATIONAL SERVICE CONTRACTORS LLC1
18LRCWas the incumbent responsible for janitorial services, or both janitorial and food preparation?The current contractors are responsible for janitorial only.1
19LRCIn the operational requirement, the focus seems to be on janitorial and cleaning services, which creates confusion about whether we need to provide food preparation services and janitorial services or only janitorial services.Only Janitorial Services1
20LRCAre we only responsible for serving the food, or will we also be involved in food preparation?Only Janitorial Services1
21MICC-IRCCan you provide examples of mission essential contractor services plans and property management plans?A Mission-Essential Contractor Services Plan as well as a Property Management Plan is uniquely created by each offeror and would be proprietary to them. As a result, the government is unable to provide an example of one that has been submitted1
22MICC-IRCBased on previous years, how many personnel supported this contract for one year?Staffing number/positions are not available for disclosure.1
23LRCCould you provide examples of the staffing matrix like the ones in the virtual site visit?A example staffing matrix will be attached. (see Attachment N)1
24LRCCan you specify the quantity of consumables mentioned in Attachment E needed to support this contract for a year?A sample quantity of consumables will be attached. (See Attachment R)1
25LRCCan you provide the square footage of sidewalks and access areas where snow or sand needs to be removed?There are three (3) walkways, each of which has a length that is about 25 feet from street to door and a width that is around 3 to 4 feet.1
26LRCWhat is the height of the ceiling fans?There are no ceiling fans.1
27LRCIn Attachment G, what is the difference between "Three meals per day" and "100% Take-Out Three meals per day"?3 meals per day is “Dine in” and 100% take out 3 meal per day is “Take Out”.1

80NSSC23R0001 Amendment 00008 NTSS Final RFP Questions from Industry

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