RSFMS PWS_OY4_20261105.pdf

PERFORMANCE WORK STATEMENT (PWS)

RIVANNA STATION FACILITIES MAINTENANCE SERVICES (RSFMS)

November 5, 2026

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide facilities and equipment maintenance and support services which are non-governmental in nature. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform support services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Rivanna Station Facilities Maintenance Services contract (RSFMS) provides facilities staff support services for work which is non-governmental in nature and which exceeds the agencies’ present organic resources. The main site is the Rivanna Station complex located in a semi-rural area ten miles north of Charlottesville, Virginia. This site has a land footprint of approximately 75 secured acres and consists of three primary and portions of two ancillary facilities: primary facilities are (1) the NGIC Nicholson Building Sensitive Compartmentalized Information Facility (SCIF) (currently 339K SF),

(2) the Boulders One (BOULDERS 1) leased SCIF (64K SF), and (3) about 40% of the jointly operated Remote Delivery Facility (RDF). Ancillary facilities are: (1) a leased warehouse space (26K SF-located eight miles from the station), and (2) a leased overflow parking area on Boulders Road outside the main installation entrance. The population of the station at all locations will consist of military, government civilians, government Contractors, and foreign national mission partners.

1.2.1 See below summary of key specification points for each building.

Buillding Nicholson Boulders1 Nicholson SCIF Addition

Total sf 258K 64K 81K # Floors 5 3 3 # Restrooms 22 8 13 # Locker rooms w/showers 2 0 0 # Kitchenettes 6 3 5 Carpet Floor covering 65% of total sf 65% of total sf 65% of total sf Tile/Other flooring covering 35% of total sf 35% of total sf 35% of total sf

1.3 Objectives: The RSFMS Contractor shall provide National Ground Intelligence Center (NGIC) with facilities maintenance support services and specified equipment maintenance in a flexible manner without creating excess capability.

1.4 Scope: The Contractor shall schedule and perform Level-I Preventive Maintenance (PM) on systems called out in Section J Attachment 1 “List of Equipment to be Maintained” to keep systems operational and minimize the occurrence of NGIC incurring Level-II Service Order or High Dollar Value (HDV) Maintenance and Projects Level III High Dollar Value type maintenance actions on the aforementioned systems. Schedule and perform all janitorial tasks for NGIC buildings inclusive of providing all supplies and cleaning equipment necessary for fulfilling janitorial requirements set forth in the PWS. Respond to service order requests whether initiated by Government employees or RSFMS contractor employees and resolve service orders within constraints set forth in the PWS. Act upon event support, general maintenance, furniture and workstation component installation, and removal.

1.4.1 Level-II (Service Order) and Level III High Dollar Value type maintenance when Contracting Officer Representative provides written approval to proceed on such type maintenance. Maintain RSFMS service records to provide Government employees access to reliable data for workload estimates and budget preparations for RSFMS and janitorial. Comply with all security and safety requirements set forth in the PWS with an emphasis on an agile employee training program and monitor security and safety compliance as part of the contractor’s quality control plan to assure contractor meets or exceeds the performance standards set forth in the PWS for RSFMS and janitorial. Additionally, Section H content provides post award conditions that set limits when performance increases under the contract are in-scope.

1.4.2 Systems, Equipment, and Component Inventories: The quantities of systems, equipment, and components that the Contractor must maintain is found in Section J Attachment 1 “List of Equipment to be Maintained”. The supporting data presented in the Section J Attachment 1 “List of Equipment to be Maintained for each functional area are based on the data available at the time this PWS was prepared.

Within thirty (30) calendar days of contract start date, the Contractor shall physically inventory the property and facilities described in Section J Attachment 1 List of Equipment to be Maintained and confirm the categories and quantities of equipment items to be maintained. The completed inventory may become a basis for readjustment, and the Contractor shall conduct a 100% physical inventory at least once annually or as directed by the NGIC Property Book Officer. The completed inventory may become a basis for readjustment.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year 1 September 2027 31 August 2028 Option Year I 1 September 2028 31 August 2029 Option Year II 1 September 2029 31 August 2030 Option Year III 1 Septembert 2030 31 August 2031 Option Year IV 1 September 2031 31 August 2032 FAR Clause 52.217-8 1 September 2032 29 February 2033

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall provide a proposed initial written Quality Control Plan (QCP) plan to the Contracting Officer (KO) and Contracting Officers Representative (COR) with their proposal. The QCP plan is a living plan. The Contractor’s QCP will include measurable QC methods for monitoring the QCP and documenting the regular conduct and enforcement of the provided QCP. An electronic copy of subsequent QCP changes shall be submitted to the KO and COR within 5 working days when changes are made following original submittal. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

1.6.4 Hours of Operation: This contract and the personnel supporting it are deemed mission essential.

Continued performance of services within this PWS will be coordinated on a situational basis and by agreement of the parties. The contractor is responsible for conducting business during agency core hours (0700-1600) and evening cleaning after core hours as required in the PWS. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor may be needed outside the core hours of 0700 – 1600 and Monday through Friday. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Rivanna Station, Charlottesville, VA, and any/all NGIC-occupied facilities within 15-miles radius of Rivanna Station.

1.6.6 Type of Contract: The government will award a Firm-Fixed Price (FFP) type contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have a valid Facility Clearance at the Top Secret Level upon submission of proposal. The Contractors key personnel under this contract shall possess a current (active) DoD TOP SECRET Security Clearance (TS/SCI) with a Special Background Investigation (SBI) and have eligibility for Sensitive Compartmented Information (SCI) indoctrination at time of the proposal submission, and must maintain that level of security clearance for the life of the contract. All other Contractor personnel performing work within the SCIF shall possess a current (active) DoD TOP SECRET Security Clearance (TS/SCI) with SCI eligibility prior to beginning contract performance. Designated services primarily performed outside of the SCIF may be performed by Contractor personnel either without a security clearance or while a clearance is being processed. The security requirements are in accordance with the attached DD254. Contractor personnel performing duties outside the SCIF must have passed a National Criminal Investigation Check (NCIC). RSFMS sub-contractors performing work within the SCIF on an as-needed basis will not require a clearance, however they must be vetted by the Security Office and escorted by the RSFMS Contractor at all times.

Contractor will require access to KLAMATH (KLM) and KLAMATH-Reporting (KLM-R) information at the government site in the execution of the performance work statement. The COR may determine additional program(s) access that may be required in execution of this contract. Contractor agrees to follow guidance outlined in applicable security classification guides, program security plans and as outlined in ICD 906 “Controlled Access Programs”. All contractor personnel requiring KLM-KLMR access will be nominated by government COR.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use All personnel and drivers involved in providing the services required by this PWS shall, at Contractor’s expense, complete annually an approved Anti-Terrorism and Force Protection (AT/FP) awareness training course. The Contractor shall provide proof of completed training. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the

Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications:

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government: Contract manager and alternate, and General Maintenance Worker. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during normal hours of operation to plan, direct, and control the overall management and operational functions specified herein. The contract manager shall provide the necessary level of contract management and administrative oversight to achieve the qualitative and quantitative requirements of this contract. The contract manager or designated alternate(s) shall be available within thirty (30) minutes during normal work hours to meet on-site with the COR or designated representative. After normal working hours, the contract manager or designated alternate(s), shall be available within two hours after notification, to perform emergency and urgent functions. Qualifications for all key personnel are listed below:

1.6.11.1 The Contract manager shall have at least seven (7) years’ experience in facilities maintenance and management, five (5) years of which must be supervisory experience managing a program of this size and scope. The designated alternate shall have at least five (5) years’ experience in facilities maintenance and management, with three (3) years of which must be supervisory experience managing a program of this size and scope.

1.6.11.2 General Maintenance Worker: Contractor shall provide General Maintenance worker to perform general maintenance, preventive maintenance and repair of equipment and buildings requiring practical skill and in such trades as painting, drywall, carpentry, minor electrical, minor plumbing, various floor and ceiling systems, masonry work, furniture installation and removal, and event support..

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The Contractor shall ensure that the contract manager and all contractor employees wear clothing that allows visible and clear identification as Contractor staff during the work day, and shall provide such identification and or distinctive clothing at Contractor expense and as Contractor furnished equipment.

1.6.13 Contractor Travel. Contractor will be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.

Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.14 Other Direct Costs: Not applicable

1.6.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.16 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the the thirty

(30) day phase in/phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.6.17 Safety Requirements: The Contractor shall complete and submit to the NGIC Safety Office a Job Hazard Analysis (JHA) and completed DA Form 7566 for all activities for which they are appropriate and required by Army regulation, INSCOM or NGIC Safety policy and guidelines.

1.6.17.1 The Contractor shall employ persons who meet the appropriate health standards as prescribed by local, state, or federal public health regulations for the particular type of employment for which engaged.

The Contractor shall comply with all Occupational Safety and Health Administration (OSHA) regulations and publications. The Government reserves the right to intervene in Contractor operations to protect the health and safety of Government employees and visitors.

1.6.17.2 The Contractor shall conform to all Rivanna Station fire, security, and safety regulations and requirements covering such premises in effect at any time during the performance of this Contract, including the submission of any required safety or accident reports as directed by referenced publications.

The Contractor agrees to take all necessary steps and precautions to prevent accidents and preserve the life and health of Contractor and Government employees performing or in any way coming in contact with performance of this contract on such premises. The COR, upon request, will furnish information concerning safety, fire, and security regulations to the Contractor. Any violation of such regulations, unless immediately corrected as directed by the COR, KO, or other designated personnel, shall be grounds for termination of this contract.

1.6.17.3 The Facilities Office, the COR or his/her designated representative, or any other person designated by them shall have the right to inspect the offices and work areas/operations of the Contractor to assure full compliance with all provisions of this Contract and with the standards of service and safety, including all facilities necessary for processing, storing, transporting, and handling materials of this contract. The Contractor shall turn over premises in as good order and condition as when the same were entered upon by the Contractor; damage by fire, or inevitable accident or ordinary wear and tear excepted.

1.6.18 Health and Safety: The Contractor shall provide for the safety of workers, the public, and the protection of the environment within the scope of all contract services delivered by the Contractor.

1.6.18.1 The Contractor shall take necessary actions, to minimize injuries and fatalities and prevent worker exposures to harmful substances and the environment;

1.6.18.2 The Contractor shall establish clear environmental, safety and health priorities and manage activities in proactive ways that effectively increase protection to the environment and to the public and worker safety and health;

1.6.18.3 The Contractor shall perform all activities in a manner that complies with health, safety, and environmental regulations; minimizes wastes; and assures all work complies with DoD Directives and OSHA requirements.

1.6.18.4 The Contractor shall submit a safety program plan within 30 calendar days following contract award. The Contractor shall maintain an effective safety management system to identify deficiencies, resolve them in a timely manner, and ensure that corrective actions are implemented. Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended OSHA training as identified in 29 CFR Part 1910 and Part 1926.

1.6.18.5 Failure to Comply: If the Contractor fails or refuses to comply with its safety plan or performs work in a manner which creates a health hazard to government or Contractor employees, the Contracting Officer, via recommendation from the COR, may take corrective action.

1.6.19 Security and Force Protection: The Contractor shall employ persons as employees or agents who shall be citizens of the United States of America.

1.6.19.1 The Contractor shall obtain from all employees and agents of the Contractor at the time of their separation any and all installation passes, Common Access Cards, security access badges, or other identification issued to such persons during their employment. It is the responsibility of the COR to ensure the passes are collected and returned to the Nicholson Building security office, or other designated issuing office.

1.6.19.2 The Contractor recognizes that the contracted place of service is a military facility subject to force protection requirements that change from time to time based on the threat level. Force protection requirements may result in searches of Contractor personnel, supplies, and vehicles. During heightened threat levels other restrictions, such as restrictions on guests and temporary closures, are also possible. The Contractor recognizes that force protection requirements are a recognized non-compensable risk.

1.6.19.3 The Contractor shall be subject to and comply with all Federal, DoD, Army, INSCOM and local command Security policies, regulations and orders from authorized local Security staff. Violations of the stated authorities shall be deemed by the Commander and the KO to be sufficient grounds for termination of Contractor employees or termination for default of the Services Contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AIA American Institute of Architects

AR Army Regulation AT/FP Anti-Terrorism and Force Protection CCE Contracting Center of Excellence CFR Code of Federal Regulations CLIN Contract Line Item Number CMMS Computerized Maintenance Mangement System CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FFP Firm-Fixed Price GFP Government Furnished Property HDV High Dollar Value HIPAA Health Insurance Portability and Accountability Act of 1996 HQDA Headquarters Department of Army IMA Individual Mobilization Augmentee KO Contracting Officer MACOM Major Army Command MSC Major Subordinate Command NGIC National Ground Intelligence Center OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out PM Preventive Maintenance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SO Service Order TE Technical Exhibit TS/SCI Top Secret/Sensitive Compartmented Information

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide:

3.2 Police And Fire Protection: The Contractor shall notify the appropriate office for emergency services and shall cooperate with all police and fire programs, drills, and instruction. The Contractors’ personnel shall be fully aware of all Rivanna Station emergency services, procedures, telephone numbers, and equipment locations.

3.3 Facilities: The Government will provide administrative and operational space in Rivanna Station facilities for Contractor use that are appropriate to the intended purpose. The government shall inspect the facilities available to the Contractor for compliance with the Occupational Safety and Health A ct (OSHA) and abated hazards. No alterations to the facilities shall be made without specific written permission from the government. In the case of alterations necessary for OSHA compliance, such permission shall not be unreasonably withheld. The Contractor shall return the facilities to the government in the same condition as received, fair wear, tear, and approved modifications excepted.

3.4 Local Area Network Capabilities: The government will furnish the Contractor with access to the existing Local Area Network(s) (LAN) with Internet access. The government will be responsible for connectivity of equipment to the existing access point. The Contractor shall notify the appropriate office when maintenance, repair, or change in service is required. Contractor personnel shall not relocate government furnished access point(s) to the LAN or in any way tamper with the LAN lines. The government is responsible for approving Contractor requests for upgrades or changes in the LAN service provided at the government discretion. The government will furnish the Contractor with access to the electronic mail system along with any necessary standard software packages it uses. Any nonstandard software requirements shall be the responsibility of the Contractor. These systems shall be utilized for official business only.

3.5 Electronic Storage: The government will provide or make available file data storage systems adequate for the Contractor to provide specified master planning support services. Electronic systems will be used to the extent possible and when space restrictions limit the availability of hard copy storage.

3.6 Utilities: The Government will provide all utilities for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, such as turning off the water faucets or valves after using the required amount.

3.7 Equipment: The Government will or make available automation information systems (typically PCs), shared copiers, printers, fax machines and plotters as necessary to perform services defined in the PWS.

The Contractor shall return any accepted GFP in the same condition as received, normal wear and tear excepted, on the contract termination date. The Contractor shall be responsible for the cost of any maintenance, repairs, or replacement caused by negligence, abuse, or accidents by the Contractor. Title to all GFP shall remain with the Government. Lack of property does not relieve the Contractor from performing the tasks within this contract.

3.8 Materials: The Government will provide materials and supplies for the Contractor to utilize/install as part of general maintenance, Level II Service Orders or Level III High Dollar value (HDV) maintenance under this contract. When Government provides materials and supplies for general maintenance, Level II Service Orders or Level III HDVs, such orders shall reflect just the contractor’s labor cost as approved by the COR.

3.9 Government Work Order Reception And Processing System: The government will provide and make available to the contractor a government network-based work order reception system for receiving service requests from the workforce and scheduling and tracking contractor service delivery for the reported issues.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: The contractor shall possess and maintain a Top Secret facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a Top Secret security clearance from the Defense Industrial Security Clearance Office and eligible for access to Special Compartmented Information (SCI). The DD 254 is provided as Attachment.

4.3. Materials Not applicable

4.4. Equipment: The Contractor shall provide all personal safety protective equipment required by OSHA to perform work in the PWS safely. The Contractor shall ensure that personnel are issued, possess and wear protective clothing and equipment (to include gloves, reinforced toe shoes, hearing and eye protection appropriate for the task being performed) while working in the warehouse and handling supplies and equipment at all specified work locations. The Contractor shall provide safety protective uniforms, complying with OSHA, to all personnel as required.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide the following levels/categories of maintenance and repair for each listed category of equipment serviced at all NGIC Facilities, owned or leased by the US Government and occupied by workforce in direct support of NGIC operations, on or within 15-miles of the installation designated as RIVANNA STATION, Charlottesville VA.

5.1.1 Level I Preventive Maintenance (PM): Preventive maintenance includes scheduling and performing recurring scheduled labor, materials, supplies, and component parts, collectively termed as “preventive maintenance (PM)” or operator level maintenance checks and services, to be performed as Firm Fixed Price (FFP) services upon all categories of mission equipment or areas of the facilities on at least a monthly recurring basis, as described or defined by this PWS. Scheduled PM services include performing at least monthly recurring care and maintenance activities, by which the Contractor shall confirm proper and safe operation of the equipment, maintain clean, safe, and functional work spaces and mission equipment, and comply with both manufacturer’s guidance and NGIC requirements for the care of all spaces and categories of equipment listed in or defined by this PWS. PM prerequisites shall include inventorying, identifying and entering all equipment items or systems and their specific individual major components into an approved computerized maintenance management system (CMMS) within 30 days of contract award, and physically tagging each item of equipment with unique identifier codes. Actual PM activities shall include periodic inspection, cleaning, adjustment, calibration, operational and safety checks, assessments of equipment performance and condition, written summary of findings and actions taken during the PM, and proactive recommendations for repairs or replacement of components or systems. PM actions shall routinely involve performing operator start-up/shut-down tasks, assessing and trouble-shooting equipment quality of performance IAW manufacturer’s standards and defined NGIC requirements, and making minor repairs or adjustments intended to maintain or improve performance and prevent unexpected or pre-mature equipment breakage or failure. Actual cost details to perform Level-I PM services shall be documented in the CMMS and shall capture all man-hours, supplies and parts for each PM service, with a PM cost summary included for each completed PM event. All PM work activities shall be entered in the CMMS and also shall be entered into General Fund Enterprise Business System (GFEBS) as/when directed by the PWS requirements for contractor use of that Army system. PM as described in this section shall be included in the Firm Fixed Price (FFP) basic contract services and cost. All incidental supplies and materials required to deliver these specified services shall be included in the FFP cost for this service category and not separately invoiced.

5.1.2 Level II Service Order (SO) Maintenance: Shall be comprised exclusively of repairs or other maintenance actions to PWS-listed mission equipment or facility areas which are estimated to cost less than $2,000 per completed repair action. Level-II SO maintenance actions may be required due to unscheduled equipment failure, poor equipment or system performance or other causes or requirements encountered or discovered during or as a result of routine operation, and shall also be termed as “Service Order (SO)” work. SO’s requirements also may be identified or initiated during conduct of scheduled PM services, but shall include all maintenance, repair, alteration, and equipment service requirements, which are low-cost and minor in scope, and which are required to restore the equipment, system or facility area to acceptable condition, operation or performance. SO repairs may be identified by equipment or system operators or by maintenance staff. SO work will be funded as a separate Contract Line Item Number (CLIN) and shall be performed without further input from the Government once approved by the COR. Work performed under approved Service Orders shall be completed by the Contractor in compliance with the COR’s assigned priority level and quality of maintenance standards mandated for the affected equipment or facility area.

Service orders may also be used to replace (repair by replacement) minor equipment items listed under this PWS. Additional examples of SO category work are defined in the specific PWS equipment or system subparagraphs. The Contractor shall include and present a list of SO work performed and cost invoiced for each SO as part of the monthly contract in-process review (IPR) meeting and related reports as required by the PWS or contract deliverables schedule.

5.1.3 Level III High Dollar Value (HDV) Maintenance and Projects: Shall be used for maintenance, repair, replacement or procurement of new/similar equipment for operational support exceeding the ($2000) scope of Service Orders, but not to exceed (NTE) $250,000.00 for a single task. HDV maintenance shall be defined as “New Work” when not covered under the FFP elements of the contract, and the HDV work will be Cost Reimbursable based upon negotiated proposals for labor, materials and equipment required to accomplish the approved scope of work for each event. The Contractor shall provide estimates for each HDV event compliant with FAR requirements for construction costs exceeding $2,000. The Contractor shall detail the price of the work, including an estimate of the material, labor (detailed hours by specialty), and equipment. The Contractor's proposal will be evaluated to determine if: (1) the scope has been clearly and accurately identified, (2) labor categories have been properly identified, and (3) equipment and material proposed are reasonable and properly documented. If the Contracting Officer determines that the proposal is accurate and the price is reasonable, the Contracting Officer will issue a modification to the contract to provide the HDV CLIN with the approved funding. Receipt of the contract modification document shall be the Contractor’s notice to proceed. If during the course of work the Contractor encounters unforeseen conditions which impact the work or cost and which could not be evaluated or foreseen during the initial estimation and proposal process, the Contractor shall contact the COR immediately and shall not proceed further without Contracting Officer authorization. If negotiations and a modification to the contract are required, the Contractor shall not proceed until the additional modification has been issued. If the Contractor is directed to stop the HDV event work, the Contractor shall clean and secure the work site. Contractor completion of all Level-III HDV work shall include a detailed written report and confirmation that a government acceptance inspection of the work has been performed.

5.1.4 General Maintenance: Shall be comprised of completing various general and specialized trade skills, including but not limited to carpentry, electrical, painting, concrete, drywall, door hardware, wall hangings or various ceiling and flooring systems. Repair and change locks in the building(s) and perform complex lock servicing to ensure maximum safety of all people. Responsible for the disassembly, movement, reassembly, and installation of facility furnishings to include furniture and furniture systems. Responsible for developing supply estimates for various projects, gathering technical data, material, and fiscal requirements for assigned projects. May assist project coordinator in planning, cost estimating, designing, developing, and completing local projects. Technician(s) shall be knowledgeable of all current safety policies, procedures, and personal protection equipment (PPE) required related to his or her assigned job description, IAW with Occupational Safety and Health Administration (OSHA), facility, system equipment security, Environmental Compliance Assessment Protocol (ECAP) and National Electrical Code (NEC) safety standards. Technician shall wear appropriate safety equipment at all times while performing their assigned task. Shall also be required to attend periodically safety training classes related to their job description. Able to lift and/or carry objects up to 50 pounds, climb ladders, walking up several flights of stairs, working on elevated surfaces and/or working in unusual or uncomfortable body positions or environmental conditions. Performance of work outdoors during various weather conditions may be required. Assist in oversight or escort for contractors on repair projects, as required. Provide set-up and tear-down labor support to indoor and outdoor events furniture (table, chairs, etc) configurations as required.

5.1.4.1 The contractor shall deliver supporting services to the U.S. Government S4 Division in a broad range of sub-areas associated with space management, to include equipment/personnel relocations; coordination for all room-alteration projects for NGIC; events and special functions setup; space utilization support services for the coordination and implementation of short and long range work space construction and renovation projects; and surge support to inventory management functions. The contractor shall provide direct support services to the planning, inventory scheduling and execution of NGIC space management operations. The contractor shall also evaluate existing workstations, components, and furniture and make repair or replacement recommendations to the USG.

5.1.4.2 The contractor shall provide furniture and workstation assembly, installation, disassembly, minor repairs and alterations within the areas on Rivanna Station owned or leased by NGIC. The contractor shall perform this work for small furniture projects. A small project is defined as a project affecting fifteen (15) or fewer workstations or offices at a time. Small project work shall include the following services:

(a) Assembly, installation and disassembly of modular, systems and free-standing furniture, furniture components and accessories, including the electrical work to install powered furniture and panels.

(b) Minor furniture and fabric/upholstery cleaning.

(c) Configuration, reconfiguration, alteration and repair of modular, systems and freestanding furniture.

(d) On-site/in-house delivery of furniture from the NGIC warehouse.

(e) Crating and uncrating products either on-site or at the NGIC warehouse

5.1.4.3 The USG shall provide all parts and materials required by the contractor to assemble or repair workstations and furniture.

5.1.4.4 The contractor shall schedule and provide services for workstation component inventory;

key & lock inventory and issue; chair and furniture inventory, issue, turn-in, and minor adjustments; workforce furniture use instructions and demonstrations. The contractor shall comply with all applicable guidance as included in references provided at PWS section 6.0 Applicable Publications, and in all NGIC or S4 SOPs.

5.1.5 Events and Special Functions: The contractor shall provide for furniture moving; auditorium, divider and chair set-up for special functions on Rivanna Station. The COR and Logisitcs personnel will coordinate with the contractor on a weekly basis to provide a detailed schedule, layout diagram, and additional transportation requirements for upcoming events. The COR and Logisitcs personnel will provide no less than 24 hours notice of any alterations to the events and special functions schedule. The contractor shall comply with all applicable guidance as included in references provided in section 6.0 Applicable Publications and all NGIC or S4 SOPs.

5.1.6 Maintenance Management. The Contractor shall plan, program, coordinate, estimate, respond to Government schedule, and evaluate resources for work requests approved by the COR for performance by the Contractor. In conjunction with these functions, the Contractor shall prepare, input, and maintain Contractor- generated data in the government provided or approved work management system/s databases.

Contractor data shall include operational data to provide complete and accurate outputs/reports required herein. Work management shall include maintaining a suspense system with appropriate registers and files, and routing and distributing reports related to services and deliverables required within this contract.

5.1.7 Supervision. The Contractor shall have a contract manager with authority to provide sufficient labor, materials and equipment in accordance with requirements of this contract and to act on the Contractor's behalf. At minimum, the Contractor's contract manager or alternate contract manager shall be available during normal working hours and shall be physically available to the Contracting Officer or designated government representative within one (1) hours during normal working hours. Instruction given by the Contracting Officer or designated representative to the Contractor's contract manager or alternate shall be considered to have been given directly to the Contractor.

5.1.8 Maintenance Service Order Log. The computerized maintenance management system (CMMS) constitutes the Service Order Log. The Contractor shall maintain the status of all Service Orders (Level-II Maintenance & Repairs) received and responded to and retain one copy of the annotated original printed Service Order for a minimum period of twelve months. The Contractor shall deliver to the Government a complete electronic copy of the entire service order database at the conclusion of each contract period of performance.

5.1.9 Service Order (SO) Process. Service Orders will be generated by customer requirements received in-person, via email, phone or other method provided by the Government, and the Contractor shall enter each SO into the CMMS, to include a work priority, and all work detail until the SO is completed or closed by the Contractor.