W15QKN-16-R-0027-A0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. Contract ID Code Page Of

2. Amendment/Modification No. 3. Effective Date 4. Requisition/Purchase Req No. 5. Project No. (If applicable)

6. Issued By Code 7. Administered By (If other than Item 6) Code

8. Name And Address Of Contractor (No., Street, City, County, State and Zip Code) 9A. Amendment Of Solicitation No.

9B. Dated (See Item 11)

10A. Modification Of Contract/Order No.

10B. Dated (See Item 13) Code Facility Code

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing items 8 and 15, and returning ____________ copies of the amendments: (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. Accounting And Appropriation Data (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATIONS OF CONTRACTS/ORDERS

It Modifies The Contract/Order No. As Described In Item 14.

A. This Change Order is Issued Pursuant To: The Changes Set Forth In Item 14 Are Made In The Contract/Order No. In Item 10A.

B. The Above Numbered Contract/Order Is Modified To Reflect The Administrative Changes (such as changes in paying office, appropriation data, etc.) Set Forth In Item 14, Pursuant To The Authority of FAR 43.103(b).

C. This Supplemental Agreement Is Entered Into Pursuant To Authority Of:

D. Other (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return _______________ copies to the Issuing Office.

14. Description Of Amendment/Modification (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Except as provided herein, all terms and conditions of the document referenced in item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. Name And Title Of Signer (Type or print) 16A. Name And Title Of Contracting Officer (Type or print)

15B. Contractor/Offeror 15C. Date Signed 16B. United States Of America 16C. Date Signed

By (Signature of person authorized to sign) (Signature of Contracting Officer)

NSN 7540-01-152-8070

PREVIOUS EDITIONS UNUSABLE

30-105-02 STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

SEE SCHEDULE

X

Firm Fixed Price

0002 2016FEB16

W15QKN

ARMY CONTRACTING COMMAND - NJ

5418 SOUTH SCOTT PLAZA

JOINT BASE MDL, NJ 08640

JULIE CAMERON

EMAIL: JULIE.A.CAMERON.CIV@MAIL.MIL

W15QKN-16-R-0027

2015DEC10

X

X 2016MAR18 02:30pm

2 signed

SEE SECOND PAGE FOR DESCRIPTION

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CONTINUATION SHEET

Reference No. of Document Being Continued Page of

Name of Offeror or Contractor:

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SECTION A - SUPPLEMENTAL INFORMATION

Buyer Name: JULIE CAMERON

Buyer Office Symbol/Telephone Number: ACC-NJ-WS/(609)562-7026

Type of Contract 1: Firm Fixed Price

Type of Contract 2: Cost No Fee

Kind of Contract: Service Contracts

*** End of Narrative A0000 ***

The purpose of Amendment 0002 to W15QKN-16-R-0027 is to:

1. Revise proposal due date from 23 February 2016 , 1:00PM Eastern Standard Time (EST) to 18 March 2016, 1:00PM EST

2. Delete clause 52.222-2 , 52.243-2 and 52.246-5

3. Update clause 52.244-6 and 52.204-8 to incorporate "The small business size standard is $38,5000,000.00."

4. Incorporate clause 52.243-2 Alt II

5. Revise section C Paragraph 7.1.3 to Reserved

6. Revise section C Paragraph 9.0 Performance Requirements Summary to: move the word customer from under Performance Threshold to

Performance Objective to read relations, customer satisfaction..... and incorporate Customer Feedback under PRS #3 Method of

Surveillance

7. Revise Attachment 0001, PASS-SB Firm Fixed Price Labor Categories and Rates in Section J. The revised Attachment 0001 now deletes columns for the OCONUS Hours.

8. Revise Attachment 0005, PASS-SB Labor Categories and Rates, The revised Attachment 0005 now deletes Subject Matter Expert.

9. Revise Attachment 0006, Sample Task.

10. Revise Attachment 0007, Personal Resource Matrix - Sample Task to correct formula

11 Revise Attachment 0010, Quality Assurance Surveillance Plan to remove the word "Draft"

12. Incorporate L- 17 in front of Proposal Submission (Section L)

13. Revise Section L-17, Proposal Submission Files, under "The following volumes of material.... to include narrative stating "The sheet shall include a list of all subcontractors to include Subcontractor Name, POC, Address, Email, Phone, Fax, DUNs and Cage Code shall be incorporated and the sheet shall be included in Volume II Management Sub factor & Volume III Past Performance.

14. Revise Section L-17, Proposal Submission Files, 1. Introduction Volume I & Volume II to incorporate File Name for Key Resumes to name of individual and labor category.docx.

15. Revise Section L-17, Proposal Submission Files, 1. Introduction 3rd paragraph delete the word and after III Past Performance.

16. Revise Section L-17, Proposal Submission Files, 1. Introduction under "The following volumes of material.... Volume IV Cost/Price printed copies 1 to Printed copies 0 and digital copies to 1.

17. Revise Section L-17, Proposal Submission Files, 2. Proposal Submission Files NOTE to include narrative stating "each 11X17 page counts as two pages." (this was stated in amendment 0001 but not incorporated)

18. Revise Section L-17, Proposal Submission Files 2, c., Content Requirement, to include narrative stating "the table of contents and summary section will not count towards the page limitation, however nothing in the table of contents or the summary section will be evaluated." Additionally, the term "file" is hereby replaced with "Volume" in the statement describing the Table of Contents, Summary

Section and Narrative discussion. The statements "Paper tabs and/or cover pages may be used to separate sections of the proposal and the tabs and/or cover pages will not count towards the page limitation. However, do not include any proposal information on the tabs and/or cover pages as it will not be evaluated" is hereby included in this Section.

19. Revise Section L-17, Proposal Submission Files 2, c. iii Volume III Past Performance 4th sentence to include narrative stating "

Offerors shall submit no more than three (3) Prime Federal or State Government contracts, CONUS and OCONUS, for the prime offeror and no

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more than two (2) contracts for each major subcontractor in performance or awarded during the past three (3) years, from the issue date of the RFP, which are relevant to the efforts required by the RFP."

20. Incorporate Section L-18 Acquisition Source Selection Interactive Support Tool (ASSIST)

21. Revise Section M-1 Basis For Award (Section M) C. 3. Past Performance Factor c. to include narrative stating " Offerors shall submit no more than three (3) Prime Federal or State Government contracts, CONUS and OCONUS,"

22. Revise Section M-1 Basis For Award (Section M) C. 3. Past Performance Factor d (i) Relevancy , Sentence beginning with "Relevancy is not separately....", to include narrative stating "Federal or State Government contracts, CONUS and OCONUS service/support.

23. Revise Section M-1 Basis For Award (Section M) C. 4.Cost/Price Factor. 4.2.1 FFP Labor: delete the O from OCONUS Government-site and delete OCONUS.

*** END OF NARRATIVE A0003 ***

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SECTION C - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

PERFORMANCE WORK STATEMENT

FOR

PROGRAM AND SYSTEMS SUPPORT-SMALL BUSINESS (PASS-SB)

24 September 2015

Naval Air Systems Command (NAVAIR) 6.8

Corporate Business Office (CBO)

Table of Contents

1.0 BACKGROUND

2.0 APPLICABLE DOCUMENTS

3.0 TASK REQUIREMENTS

4.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, & SERVICES

5.0 CONTRACTOR FURNISHED ITEMS & SERVICES

6.0 SECURITY

7.0 GENERAL INFORMATION

8.0 DELIVERABLES & DELIVERY SCHEDULE

9.0 PERFORMANCE REQUIREMENTS SUMMARY

10.0 INFORMATION TECHNOLOGY (IT)

11.0 Program Security

APPENDIX A - DEFINITIONS & ACRONYMS

1.0 BACKGROUND

1.1 General:

This Performance Work Statement (PWS) supports the mission of the Naval Air Systems Command (NAVAIR) 6.8 Corporate Business Office

(CBO), its successor and its customers. This PWS will provide for Programs and Systems Support -Small Business (PASS-SB) services to include the Department of Defense (DoD) Decision Support System that ensures effective interaction between Joint Capabilities

Integration and Development System (JCIDS), the Acquisition System, and Planning, Programming, Budgeting, and Execution (PPBE) processes. The CBO supports all DoD Commands, Agencies, Field Activities, all other organizational DoD entities, including Medical, and their partners, United States Coast Guard (USCG) and the National Aeronautics and Space Administration (NASA). CBO facilitates lessons learned across the DoD and its partners, USCG, and NASA and provides acquisition, implementation, and sustainment product/services for all DoD Commands, Agencies, Field Activities, all other organizational DoD entities (including Medical) and their partners.

1.2 SCOPE

This PWS provides for total integrated life cycle management activities for Project, Program and Portfolio (PPP) Management; Business, Cost Estimating and Financial Management; Life Cycle Logistics (Integrated Product Support) Systems Engineering; Business Analytics;

Information Technology; Facilitation, Education and Training; and Technical Editor, Writing and Illustration; and Physical Security

Operations including efforts required for moving to an enterprise-wide, life cycle alignment of resources and outputs to achieve top-down performance driven outcomes for all DoD Commands, Agencies, Field Activities, all other organizational DoD entities, including

Medical, and their partners for both CONUS / OCONUS sites. Foreign Military Sales (FMS) services are also included. Definitions and acronyms are contained at Appendix A.

The PASS-SB program may require the Contractor to provide FMS services and/or in country support, which may include but not be limited to the following countries: Germany, South Korea, Iraq, Afghanistan, Austria, Belgium, Bulgaria, Columbia, India, Indonesia, Kuwait, Lithuania, Mexico, Peru, Philippines, Romania, Tunisia, Czech Republic, Hungary, Portugal, Jordan, Morocco, Oman, Poland, South Korea, Argentina, Bahrain, Chile, Pakistan, Sweden, Taiwan, United Arab Emirates, New Zealand, Saudi Arabia, Israel, Australia, Brazil, Thailand, Spain, Canada, Greece, Japan, Denmark, Singapore, France, Egypt, Finland, Malaysia, Switzerland, United Kingdom, Italy, Netherlands, Turkey, Norway, and any emergent foreign countries under The United States European Command (EUCOM), Africa Command

(AFRICOM), Pacific Command (PACOM), Central Command (CENTCOM), Northern Command (NORTHCOM), and Southern Command (SOUTHCOM) that require

PASS-SB services.

1.3 Description of Services/Supplies:

The Contractor shall provide all personnel, equipment, tools, computer technology, materials, supervision, and other items and non-personal services necessary to perform the tasks defined in the PWS; except as specified in Paragraph 4, Government-Furnished Property, Equipment, and Services.

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1.4 Period of Performance:

The period of performance for this effort shall be five-twelve month ordering periods.

2.0 APPLICABLE DOCUMENTS

Applicable documents are cited throughout this PWS and will be cited as necessary in individual TOs. It is envisioned that some documents may be revised throughout the period of this contract. At the time of individual TO issuance, the most current version of a referenced document(s) will take precedence. A separate DD Form 1423 (Contract Data Requirements List) for applicable Data Item

Descriptions appears in Paragraph 8 below.

3.0 SPECIFIC TASK REQUIREMENTS

3.1 PROJECT, PROGRAM, AND PORTFOLIO (PPP) MANAGEMENT

3.1.1 Planning

The Contractor shall establish the total scope (effort), define the objectives and develop the course of action. The Contractor shall assist in the development of the management plan and associated PPP documentation that will be utilized to execute the effort. The

Contractor shall assist in the development and provide support for the iterative change process (assessment/documentation). The

Contractor shall develop the Work Breakdown Structures (WBS) and other management planning/reporting methods/documentation, such as, milestone charts, Program Evaluation Review Technique (PERT) network charts and lead time charts identifying, at a minimum, applicable scope, goals, and objectives, work packages, associated tasks, duration, timelines and resources. The Contractor shall provide Status

Report/Planning Documentation in accordance with (IAW) DI-MGMT-80368A (CDRL A001).

3.1.2 Requirements Analyses

The Contractor shall assist in the establishment and execution of Requirements Management process(s). Requirement activities shall be planned, tracked and reported. The Contractor shall prioritize requirements, perform configuration management, employ metrics and provide a traceability structure for Government review and approval. The Contractor shall provide Technical Report-Study/Services

Documentation/Requirements Analyses Documentation IAW DI-MISC-80508B (CDRL B001).

3.1.3 Monitoring and Control

The Contractor shall support processes required to track, review and report Cost, Schedule and Performance (CSP). The Contractor shall observe and measure variances, perform integrated change control and monitor activities against the plan and baseline. The Contractor shall establish and execute PPP management processes in accordance with DoD and commercial best practices. The contactor shall develop and maintain a resource loaded Project Plan/Schedule and provide earned value and/or critical path/critical chain analysis and reporting to facilitate risk mitigation. Analysis of task status against baseline, along with identifying and tracking the status of issues and risks shall be performed. The Contractor shall assist the Government in the monitoring of the project for variances, identify the source of any problems and assist in the development and execution of a solution to implement corrective actions. The impact of the problem and solution shall be communicated to those affected (stakeholders). The Contractor shall perform program communication, collaboration and facilitation efforts. Program(s) audits and evaluations shall be accomplished. The Contractor shall provide Design to Cost/Life Cycle Cost and Variance Analysis Report Documentation/Monitoring and Control Documentation IAW DI-FNCL-80449 (CDRL C001).

3.1.4 Acquisition Life Cycle Documentation, Reporting and Presentation

The Contractor shall perform detailed research, analysis, and development of all required acquisition life cycle documentation, in accordance with DoD 5000 Series, which can be accessed at: http or http://www.dtic.mil/whs/directives/corres/pdf/500002p.pdf. The

Contractor shall document applicable requirements such as mission needs assessments, assist in the conduct requirements definition activities, assist in the development of acquisition plans and analyses of alternatives, prepare life cycle cost estimates and/or economic analyses in support of new or existing projects. The Contractor shall perform updates of appropriate acquisition documentation and/or presentation materials to support the programs requirements. The Contractor shall develop acquisition reports in accordance with

DoD Directives to provide executive management with program status, progress, issues and risks. The Contractor shall provide

Acquisition Support Documentation/Acquisition Life Cycle Documentation IAW DI-MGMT-81607 (CDRL A002).

3.1.5 Risk Management

The Contractor shall develop and execute a risk management program that consists of Risk Planning; Risk Identification; Risk Analysis;

and Risk Handling that will allow risk assessment(s) at the lowest work package and WBS level. The Contractor shall perform tradeoff analysis utilizing Cost as an Independent Variable (CAIV) principle. The Contractor shall utilize a disciplined methodology for conducting thorough program/project risk assessments. The Contractor shall provide documentation containing the assessed prioritized risks. The Contractor shall also document potential and practical mitigation plans for each of the major risks uncovered during the risk assessment. The Contractor shall provide Contractors Risk Management Plan Documentation/Risk Management Documentation IAW DI-MGMT-

81808 (CDRL A003).

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3.1.6 Continuity of Operations and Disaster Recovery (COOP/DR)

The Contractor shall provide Continuity of Operations and Disaster Recovery (COOP/DR) support to ensure the capability to maintain mission-critical functions in the wake of a disaster to include but not limited to hurricanes, earthquakes, terror attacks, industrial accidents, or other unexpected disruptions. The Contractor shall conduct detailed risk analysis and assist the Government in developing and maintaining various disaster recovery strategies and plans for ensuring continuity of Government operations and recovery. The

Contractor shall support the testing and implementation of Government approved contingency plans. The Contractor shall provide

Contractors Risk Management Plan Documentation/COOP/DR Documentation IAW DI-MGMT-81808 (CDRL A004).

3.1.7 Administrative and Clerical Support

The Contractor shall provide administrative and clerical services to include, but not limited to, overall administration support, operation of office equipment, scanning/Optical Character Recognition (OCR), meeting planning and execution and assisting in Government travel arrangements. The Contractor shall provide Contract Summary Report Documentation/Administrative and Clerical Documentation IAW

DI-ADMN-80447A (CDRL D001).

3.2 BUSINESS, COST ESTIMATING AND FINANCIAL MANAGEMENT

3.2.1 Financial Management

3.2.1.1 The Contractor shall utilize the Planning, Programming, Budgeting, and Execution (PPBE) process to identify required funding allocations for all program / project operations. The Contractor shall convert the program event-driven acquisition strategy and phasing into the PPBE process calendar-driven funding profiles to assist in the identification of the appropriate amount and type of funds required to execute the program. The Contractor shall perform Business Financial Management (BFM) support. The Contractor shall provide Contract Summary Report Documentation/PPBE Documentation IAW DI-ADMN-80447A (CDRL D002).

3.2.1.2 The Contractor shall assist in preparing and updating mandated financial management documentation for presentation to the

Program Office and/or higher authority. The Contractor shall assist in the development and deliver documentation such as fiscal year spend plan, Economic Analyses (EA), various budget exhibits, reports, and Program Office Estimates (POE). The Contractor shall provide

Contract Summary Report Documentation/Financial Management Documentation IAW DI-ADMN-80447A (CDRL D003).

3.2.2 Cost Estimating Management

The Contractor shall perform financial analysis and cost estimating (such as Will Cost, Should Cost) for programs / projects and new initiatives. Industry best practices shall be utilized for developing cost estimates and justifying investments. The Contractor shall develop detailed project business case analyses (BCAs), estimate project Return On Investment (ROI), calculate project payback periods and develop / analyze Earned Value Management (EVM) data. The Contractor shall provide Contract Summary Report Documentation/Cost

Estimating Documentation IAW DI-ADMN-80447A (CDRL D004).

3.2.3 Business Management

3.2.3.1 Procurement Planning. The Contractor shall support procurement planning initiatives focused on acquiring products and services to support program goals and objectives. Services shall include but are not limited to research and development of procurement strategies, acquisition support, and cost estimating for new requirements as defined by the DoD customers. The Contractor shall prepare cost estimates for Government review and approval for activities such as program management, hardware, operating systems, application systems, interface development and installation, site activation, implementation, and sustainment requirements. The Contractor shall provide Acquisition Support Documentation/Procurement Planning Documentation IAW DI-MGMT-81607 (CDRL A005).

3.2.3.2 Contract Administration / Management. The Contractor shall support contract administration / management activities including cost performance reporting, progress reviews, assistance in reviewing vendor deliverables and monitoring and recording vendor performance. The Contractor shall assist in the development of and provide methods to the Government to monitor cost, schedule, performance and risk in contract execution. The Contractor shall provide Contractors Progress, Status, and Management Report

Documentation/Contract Administration/Management Documentation IAW DI-MGMT-80227 (CDRL A006).

3.3 LIFE CYCLE LOGISTICS (INTEGRATED PRODUCT SUPPORT)

The Contractor shall provide planning, development, implementation and management support for a comprehensive, affordable and effective systems support strategy within Total Life Cycle Systems Management. The Contractor shall support Life Cycle Logistics encompassing acquisition (design, develop, test, produce and deploy), sustainment (operation and support) and disposal. The Contractor shall provide life cycle logistics support to design/maintain/improve readiness, improve affordability and minimize logistics footprint. The

Contractor shall perform various supportability analyses and support program efforts to integrate acquisition, logistics and supply to ensure superior product support processes that focus on affordability and operational effectiveness. As part of an individual / portfolio program acquisition strategy, the Contractor shall develop an effective system / product support strategy that addresses and documents life cycle affordability considerations. The Contractor shall develop/support/maintain/perform all logistics support element

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processes including Maintenance Planning and Management; Manpower and Personnel; Supply Support; Support Equipment; Training and

Training Support; Technical Data; Computer Resources Support; Facilities, Infrastructure and Packaging, Handling, Storage and

Transportation; Sustainment Engineering; Design Interface and Product Support Management. The Contractor shall establish, support and perform equipment maintenance. The Contractor shall utilize a performance based logistics approach to the maximum extent feasible. In addition, the Contractor shall support Condition Based Maintenance Plus (CBM+), Reliability Centered Maintenance (RCM), Supply Chain

Management, Preliminary Industrial Assessment(s), Core Logistics Analysis and Source of Repair Analysis efforts. The Contractor shall provide Contract Summary Report Documentation/Life Cycle Logistics Documentation IAW DI-ADMN-80447A (CDRL D005).

3.4 SYSTEMS ENGINEERING

The Contractor shall support / execute a systems engineering process that optimizes operational capability, total systems performance and minimizes total ownership costs. The Contractor shall develop plans emphasizing risk reduction activities for Government review and approval. DoD 5000 series instructions and/ guides shall be utilized and/ followed. A systems engineering approach that includes all stakeholders to translate operational needs and capabilities into feasible, affordable and effective solutions shall be applied. The

Contractor shall support / execute the Systems Engineering Technical Review (SETR) processes. The Contractor shall support all Program

Office engineering activities. In addition, the Contractor shall support planning, requirements management, interface management, risk management, configuration management, technical data management, technical assessment and decision analysis.

The Contractor shall monitor the system affordability, seek out cost saving opportunities, and identify any associated cost, schedule, and performance risks. The Contractor shall support activities on defining and achieving affordability targets and desired capabilities.

During the Technology Development (TD) phase, the Contractor shall work to reduce technical risk and develop a sufficient understanding of the materiel solution development to validate design approaches and cost estimates, to refine requirements and to ensure affordability is designed in to the desired capability. The Contractor shall support defining and achieving should cost estimates.

The Contractor shall utilize should cost management as a deliberate strategy to drive cost efficiencies and productivity growth into programs. The Contractor shall support development of will cost estimate to determine the likely life-cycle cost of the system based on historical data. The Contractor shall identify inefficiencies and adjust should cost estimate based on specific actions and opportunities to mitigate, eliminate, or reduce those inefficiencies that allow the program to come in below the expected will cost estimates.

The Contractor shall perform flight test engineering support for the planning of a specific flight test phase, which includes preparing the test plans in conjunction with other systems engineers, overseeing the buildup of the aircraft to the proper configuration, working with the flight test instrumentation engineer to ensure the sensors and recording systems are installed for required data parameters, and preparing the maneuver-by-maneuver plan for each test flight. The Contractor shall support the analysis of the data acquired during a test flight. Finally, the Contractor shall coordinate with specific systems engineers to write the final flight test report, documenting the results of a specific flight test phase. The Contractor may or may not fly in the test aircraft, depending on the aircraft type or mission objectives. When not in the test aircraft the Contractor shall monitor the test in real-time via data transmitted to a special flight test data center. The Contractor may actively control the aircraft during tests. The Contractor shall provide Engineering and Technical Services Accomplishment Report Documentation/Systems Engineering Documentation IAW DI-MGMT-80061A

(CDRL A007).

3.5 BUSINESS ANALYTICS

The Contractor shall be required to conduct various types of specialized cost, schedule, technical, performance and program data research efforts. The Contractor shall conduct analytical investigations and develop analysis methods and techniques. The Contractor shall provide the technologies, applications and practices for continuous iterative exploration and investigation of past business performance to gain insight and drive business planning. The Contractor shall develop insights and understanding of business performance based on data and statistical methods. This shall include the use of data, statistical and quantitative analysis, explanatory and predictive modeling and fact-based management to drive decision making. The Contractor shall provide the analytical rigor, tools, processes, and policy to identify, evaluate, measure efficiencies and provide decision makers with sound, scientific, and quantitative basis for making decisions. The Contractor shall provide: quantitative techniques to solve problems or provide alternative solutions for management; apply scientific principles and mathematical methods to study problems and present the effects of alternative solutions; discovery of cause/effect relationships; and predictions of future events or explanations of past events. The following type of analyses shall be required, but not limited to:

Analogy - Used when little specific information is known about the item(s) to be estimated. The Contractor reviews other items with similar characteristics. A judgment is made to determine a complexity rate, that is, an adjustment to the data based on known deltas.

This approach allows for a Rough Order of Magnitude (ROM) estimate without the advantage of large amounts of supporting data.

Industrial Engineering - Used for a shop or production line environment where a standard time to accomplish a task, the dollar rates, the quantity of material, and the cost of the material are known. The appropriate multiplications and additions are done and the products summed to determine an estimate for the whole activity.

Parametric - Used to describe relationships between physical or performance characteristics of a system or process and its related cost.

The relationships are evaluated mathematically using regression and correlation analysis. Regression techniques would give a descriptive equation with dependent and independent variables. Correlation statistics provide information as to whether the equation is

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acceptably precise.

Expert Opinion - Used when the lack of information precludes the use of anything but a good guess. The expert opinion could be the result of one expert or Subject Matter Expert (SME), a committee of experts, or through the use of a Delphi Technique.

The Contractor shall provide Technical Report-Study/Services/Business Analytics Documentation IAW DI-MISC-80508B (CDRL B002).

3.6 INFORMATION TECHNOLOGY (IT)

3.6.1 IT MANAGEMENT

3.6.1.1 IT Strategy. The Contractor shall support strategic IT strategy development. The Contractor shall provide project / program oversight support of IT Strategy execution and assist in the planning, development, documentation and implementation of IT plans and strategies. Command level initiatives, IT Governance, policy and compliance support, and internal IT/IM Department business processes shall be supported. Services entail strategic and business planning, change management, and integration of business functions. The

Contractor shall participate in implementing IT/IM solutions that enable the success of major command initiatives, such as, but not limited to, Business Process Reengineering, Enterprise Resource Planning (ERP), Activity Based Costing/Management and AIRSpeed. These

IT/IM solutions are designed to facilitate improved management effectiveness, enhanced productivity and increased efficiency. The

Contractor shall provide Technical Report-Study/Services Documentation/IT Strategy Documentation IAW DI-MISC-80508B (CDRL B003).

3.6.1.2 IT Portfolio Management. The Contractor shall design, implement and operate, after Government review and approval, an

Enterprise Portfolio process by which the Government can continually and consistently evaluate, select, prioritize, budget, plan and manage IT investments. The Contractor shall assist with the development, implementation, and management of Portfolio Management processes. The Contractor shall participate in the development of various documents to ensure that Enterprise Portfolio processes are fully integrated and supportive of mission requirements. The Contractor shall conduct investment analysis and make recommendations regarding whether or not investments in IT are aligned to the commands strategic/business plan and priorities. The Contractor shall provide Technical Report-Study/Services Documentation/IT Portfolio Management Documentation IAW DI-MISC-80508B (CDRL B004).

3.6.1.3 Enterprise Architecture. The Contractor shall provide Enterprise Architecture (EA) analysis support. The Contractor shall support preparation of Enterprise Architecture & Solution Architecture principles, strategies, policies, models, standards and guidelines. The Contractor shall assist in proliferation and dissemination of these principles, strategies, policies, standards and guidelines. This support shall include, but not limited to, architecture development, management and transition efforts. The

Contractor shall provide support to manage and establish baselines and objectives for infrastructure architectures to accommodate new functional requirements, technology upgrades, system migration initiatives and to ensure compliance with the enterprise architecture processes. The Contractor shall conduct infrastructure assessments targeted at integration activities and identify supportability risks for newly developed and modernized Automated Information Systems (AIS). The Contractor shall provide DoD Architecture Framework

Documentation/EA Documentation IAW DI-MGMT-81644B (CDRL A008).

3.6.1.4 Retirement Planning. The Contractor shall conduct various analysis and assessments, provide recommendations and support overall system retirement planning. The Contractor shall support and execute system retirement activities in accordance with all legal and regulatory requirements. The Contractor shall provide Technical Report-Study/Services Documentation/IT Retirement Documentation IAW

DI-MISC-80508B (CDRL B005).

3.6.1.5 Transition Planning. The Contractor shall support legacy transition planning and execution. Support shall include various analysis and assessments such as business process gap-fit assessments and analysis of alternatives. The Contractor shall provide

Technical Report-Study/Services Documentation/Transition Planning Documentation IAW DI-MISC-80508B (CDRL B006).

3.6.1.6 Customer Relationship Management (CRM). The Customer Relationship Management area serves as the hub for sustainment of IT investments within the DoD community and in other Government areas. The Contractor shall apply knowledge of current information technology, information methodologies and processes, and analytical methods and techniques to introduce technologies and methodologies/processes into the customer environment. Facilitation and customer interface must be in accordance with Customer

Relationship Management principles and techniques. The Contractor shall serve as customer liaison between IT/IM Department(s) and external customers. The Contractor shall provide Technical Report-Study/Services Documentation/CRM Documentation IAW DI-MISC-80508B

(CDRL B007).

3.6.1.7 Change Management. The Contractor shall build and execute a Change Management Plan for Government review and approval. Change management products and services shall be tightly integrated with the project implementation strategy. The Change Management Plan shall include a process to allow for configuration management of business rules. The Contractor shall assist in diagnosing the impact of change driven by the product solution set. The Contractor shall assist customers in transforming their enterprise, taking into account a wide variety of priorities, resource constraints and other variables. The Contractor shall provide Management Plan

Documentation/Change Management Documentation IAW DI-MGMT-80004A (CDRL A009).

3.6.1.8 Configuration Management (CM). The Contractor shall support configuration management initiatives utilizing commercial best practices and tools. This support shall include building and updating CM plans, policies, and procedures documents, building and maintaining documentation libraries, and establishing guidelines and practices after Government review and approval for the operation of

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Configuration Control Board (CCBs). The Contractor shall support the development and maintenance of project CM processes. Support services shall also include implementation, procurement and operation services for CM (or program related) software tools. The

Contractor shall ensure a managed discipline is in place to identify the proposed or implemented configuration of a system at discrete points in time. The Contractor shall systematically record and trace changes to all system components (conceptual and physical). The

Contractor shall provide tools for controlling changes. The Contractor shall, throughout the lifecycle, ensure CM items can be verified by the Government via auditing and reporting. The Contractor shall provide Contractors Configuration Management Plan

Documentation/Configuration Management Documentation IAW DI-CMAN-80858B (CDRL E001).

3.6.1.9 Requirements Management. The Contractor shall provide program and system requirements definition and analysis support. The

Contractor shall facilitate requirements definition sessions and reviews of processes and products. The Contractor shall provide requirements management traceability support. The Contractor shall document and maintain detailed enterprise functional requirements relative to the solution. The Contractor shall trace requirements to target system functionality. As part of the traceability analysis, the Contractor shall correlate each functional requirement against the ability of the target system to meet overall functional requirements. The analysis shall indicate the degree of compliance with the functional requirements. The Contractor shall provide

Status Report Documentation/Requirements Management Documentation IAW DI-MGMT-80368A (CDRL A010).

3.6.1.10 Technical / Functional Evaluation. The Contractor shall conduct technical and functional research and analysis. The

Contractor shall support the development of various program documents including technical / functional management plans / data manuals, system engineering plans and other required documentation. The Contractor shall also participate in various program technical and functional reviews and audits as applicable to the programs / projects acquisition strategy. The Contractor shall provide Status

Report Documentation/Technical/Functional Documentation IAW DI-MGMT-80368A (CDRL A011).

3.6.2 IT SERVICES

3.6.2.1 Help Desk Support. The Contractor shall provide for and support Help Desk initiatives involving multi-tier customer support such as ERP, Video Conference Scheduling and Support, Travel Manager, Defense Messaging System, network, voice, etc. The Contractor shall structure help desk support as appropriate to include, but not limited to, problem resolution in structured tiers with all calls initially handled at Tier 1 and complex problems/issues routed to higher levels for problem resolution. The Contractor shall provide

Request for Engineering or Technical Assistance Documentation/Help Desk Support Documentation IAW DI-TCSP-80235A (CDRL F001).

3.6.2.2 Enterprise Hosting Support. The Contractor shall support unclassified and up to Top Secret classified secure technologies to deliver a range of enterprise level hosting capabilities. The Contractor shall provide infrastructure-as-a-service solutions utilizing a variety of environments and tool sets. Contractor provided services provided shall include, but not be limited to, the support of the entire technology stack of servers, networks, storage, communication devices, peripherals, and applications, to ensure the availability, integrity, and confidentiality of complete solutions. All Contractor staff shall utilize Government provided standard service management software, if available, to respond to user trouble tickets, track tasking, and to schedule system outages. The Contractor should advise and work towards the utilization of industry standard service models, such as Information Technology Infrastructure Library (ITIL). The development of project plans, tracking of projects, the establishment and use of workflows, and the use of the Knowledge Management repository shall be required of the Contractor. Contractor support shall include, but not be limited to, systems administration of various operating system environments; networking communications support; cable plant management; IT Governance services; data protection and recovery support; disaster recovery and continuity of operations support; project management; risk management;

integration and engineering support; research; architectural design; acquisition management support; configuration management;

monitoring of configurations, performance, system availability, and capacity; and supporting maintenance and administration of application solutions. The Contractor shall also provide customer technical assistance. The Contractor shall support any required DoD

/ Service directives and policies. Strategic planning for future solutions shall be a required activity by the Contractor.

The Contractor shall provide System Administration, Information Assurance, Configuration Management, Acquisition Management, and

Enterprise Integration services in support of IT Environments, which include Production, Quality Assurance, Testing and Development.

This support shall ensure availability, integrity and confidentiality of systems. The Contractor shall recommend improvements, address new requirements, extend/expand customer services (after Government approval is obtained) and sustain operations. The Contractor shall advise and work towards the utilization of industry standard service models, such as Information Technology Infrastructure Library

(ITIL), Information Technology Services Management (ITSM) supporting IT development and IT operations. The Contractor shall provide

Computer Software System Document/Enterprise Hosting Support Documentation IAW DI-IPSC-80942 (CDRL G001).

3.6.2.3 Service Provider Support. DoD standard service providers such as Navy Marine Corps Intranet (NMCI) provide standard desktop and network services for the entire NAVAIR community, with the exception of Research, Development, Test & Evaluation (RDT&E) and approved legacy networks. The Contractor shall provide desktop and network services in the absence of standard provided services.

Contractor functions shall also include seat order process support, tracking seat metrics, site requirements plan support, technology refreshment support, customer liaison support, and information dissemination. The Contractor shall provide Request for Engineering or

Technical Assistance Documentation/Service Provider Support Documentation IAW DI-TCSP-80235A (CDRL F002).

3.6.2.4 Communications Support.

Telecommunications: The Contractor shall provide/support network voice, video and data capability that complies with federal, state, and local codes and industry regulations and standards, including the Building Industry Consulting Services International publications.

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The Contractor shall ensure the integrity and reliability of communications to include, but not limited to, telephone, closed circuit television, computer networks and associated infrastructure. This effort includes all voice, video and data cable plant, fiber and building infrastructure services. The Contractor shall comply with Occupational Safety and Health Administration (OSHA) regulations.

Video Technologies Support: The Contractor shall support classified/unclassified video technologies, including audio/video teleconferencing (VTC), VTC equipment life-cycle management and other audio/video multimedia products, services and operations. The

Contractor shall support on-site corrective and preventative maintenance. The Contractor shall perform scheduling of audio and video conferencing.

Defense Messaging Support: The Contractor shall support Defense Messaging services providing classified and unclassified messaging services to various sites, Department of Navy and DoD commands up to twenty-four hours a day, seven days a week. The Contractor shall provide Request for Engineering or Technical Assistance Documentation/Communications Support Documentation IAW DI-TCSP-80235A (CDRL

F003).

3.6.2.5 Information Assurance / Network Security / Compliance. The Contractor shall support information assurance, network security, cyber security, and IT compliance and approval requirements/processes that are consistent with Service level and DoD policies, standards and architectures to include relevant standards, such as, Risk Management Framework (RMF), Department of Defense Risk

Management Framework (DODRMF),Clinger Cohen Act (CCA) Compliance, Federal Information Security Management Act (FISMA) compliance and system inventory requirements. In addition, adherence to Office of Management and Budget (OMB), National Security, Chairman of the

Joint Chiefs of Staff, Department of Defense and Service guidance is required. The Contractor shall support analyses of systems and networks from a security or vulnerability perspective. The Contractor shall provide Technical Report-Study/Services Documentation/IT

Security/Compliance Documentation IAW DI-MISC-80508B (CDRL B008).

3.6.2.6 Data Conversion / Migration. The Contractor shall conduct planning and perform data purification in preparation for data conversion. The Contractor shall support data conversion and data movement from legacy or other systems to the target application and/or an archived or data warehouse system. The Contractor shall perform data validation and reconciliation of transitioned data. The

Contractor shall provide Technical Report-Study/Services Documentation/Data Conversion/Migration Documentation IAW DI-MISC-80508B (CDRL

B009).

3.6.2.7 Web Support. The Contractor shall provide Web Services support. Contractor support shall include assisting in the design, development, maintenance and operation of web sites and applications in accordance with mandatory security / compliance requirements.

The Contractor shall provide Request for Engineering or Technical Assistance Documentation/Web Support Documentation IAW DI-MISC-805008B

(CDRL F004).

3.6.2.8 Database Administration. The Contractor shall perform database administration to include, but not limited to, control and maintenance of data repositories, data warehouses and relational databases. The Contractor shall also perform third party software, web, and database administration to include, but not limited to, installation and maintenance of third party commercial software, control and maintenance of data repositories, data warehouses, and relational databases. The Contractor shall provide Request for

Engineering or Technical Assistance Documentation/Data Base Administration Documentation IAW DI-TCSP-80235A (CDRL F005).

3.6.3 IT SYSTEMS DEVELOPMENT, DEPLOYMENT, OPERATIONS AND SUPPORT

3.6.3.1 Application / Interface Development. The Contractor shall develop applications, mobile applications, and interfaces for

Government review and approval. The Contractor shall perform work on all phases of the software life cycle, including, but not limited to, requirements analysis, system design, software development, licensing, testing, and implementation on various operating systems.

Development activities shall require simulation and modeling, prototyping, or other rapid development concepts. The Contractor shall conduct reviews such as Preliminary Design Reviews (PDRs) and Critical Design Reviews (CDRs) when requested by the Government. The

Contractor shall provide Software Documentation/Application/Interface Code IAW DI-IPSC-81756 (CDRL G002).

3.6.3.2 Embedded Systems and Software Support. Specialized software systems, applications, and mobile applications shall be developed

/ maintained such that they satisfy requirements for timely, effective and efficient collection, processing and storing of data. All systems must be inherently capable of producing information required for managers and working level personnel. The Contractor shall be required to provide system administration support for approved servers residing on legacy networks awaiting transition to Community of

Interest (COIs) and other destinations, as well as, database administration support for applications residing on those servers. The

Contractor shall coordinate network, information assurance, licensing, and database administration efforts for specialized software systems. Contractor support shall also be provided for system/software integration efforts. The Contractor shall provide Computer

Software System Documentation/Embedded Systems and Software Support Documentation IAW DI-IPSC-80942 (CDRL G003) and Computer Software

Product Documentation/Embedded Systems Code IAW DI-IPSC-81488 (CDRL G004).

3.6.3.3 Testing and Evaluation. The Contractor shall conduct / perform various test and evaluation activities and support Government acceptance test activities. The results shall be evaluated / documented to assess progress / completeness of design, performance, and supportability. The Contractor shall provide Test and Evaluation Program Plan Documentation IAW DI-NDTI-81284 (CDRL H001).

3.6.3.4 Independent Verification & Validation. The Contractor shall provide Independent Verification & Validation (IV&V) services to

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ensure infrastructure solutions are provided in accordance with DoD requirements and industry standards. IV&V activities shall include support for Government acceptance testing. The Contractor shall provide Technical Report-Study/Services Documentation/IV&V

Documentation IAW DI-MISC-80508B (CDRL B010).

3.6.3.5 Deployment. The Contractor shall provide system deployment support to achieve operational capability that satisfies mission needs. Once the application maturity level has been demonstrated, reviewed and approved by the Government, the system or increment shall be base lined and a methodical and synchronized deployment plan (for all applicable locations) shall be developed and executed.

The Contractor shall…