Technical Exhibit B - Work Order.xlsx

This is an Alarm Monitoring Work Order document that serves as a technical exhibit detailing service issues and maintenance activities for security alarm systems at Fort Hood, TX. The work order captures a recurring system malfunction affecting the Arms Room access control and alarm monitoring integration, specifically where the Access Management System (AMS) displays an "in access" status inconsistently with actual physical security conditions. The documented problem indicates that when authorized personnel enter the Arms Room, alarms trigger despite the admin viewer showing access status, and manual disarming/arming by the armorer does not resolve the AMS display discrepancy, though system logs confirm the actual access and security events are being recorded. The work order requests that GCS technical support be notified of the MDi system issue and specifies that PFC Cook (803-200-7809) should be contacted before any technician arrival to ensure the Arms Room can be accessed for repairs. This technical exhibit directly supports the Follow-On for Alarm Monitoring Services solicitation (W9115126QA045) issued by the Department of the Army Materiel Command at Fort Hood, which is a request for quotation for ongoing security alarm monitoring services under NAICS code 561621 and is set-aside for 8(a) small business concerns.