T2314 Bid Solicitation 9.21.2026~2.docx

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T2314 - NJKiDS Application Maintenance and Support for NJ ACSES
Solicitation number
26DPP01287
Issued by
Mercer County, New Jersey

About this file

This is a Bid Solicitation issued by the State of New Jersey Department of the Treasury, Division of Purchase and Property, on behalf of the Department of Human Services, Division of Family Development, Office of Child Support Services. The procurement seeks a contractor to provide maintenance and operations services for the NJKiDS (New Jersey's Kids Deserve Support) Application, which is the state's federally-certified automated child support case management system serving approximately 3,500 users statewide. The contractor will be responsible for application maintenance, quality assurance, batch operations, help desk support, technical infrastructure management, and training services. The Optional Pre-Quote Conference is scheduled for September 25, 2026 at 10:00 AM via Microsoft Teams. Electronic questions are due by October 2, 2026 at 2:00 PM. Quotes must be submitted electronically through NJSTART by January 5, 2027 at 2:00 PM. The contract term is four years, with the transition period lasting 180 calendar days from the contract award date. The mobilization period is 90 calendar days from notification of contract award.

The pricing structure consists of an all-inclusive firm-fixed implementation cost for Year 1 and firm-fixed annual costs for Years 2-4, with additional hourly rates for key personnel roles. The contract is not subject to small business set-asides or disabled veteran-owned business set-asides. This is a reprocurement of existing services previously performed under contract T2314. No bid security is required. The contractor must maintain an office/facility in New Jersey within approximately 10 miles of the OCSS office in Mercerville, New Jersey (not to exceed 30 miles). The system currently processes over 1.6 million transactions daily and manages approximately $52 million in weekly child support collections. The contractor must comply with extensive data security requirements, federal certification standards for Title IV-D child support systems, and maintain compliance with state and federal regulations governing child support enforcement. The contract requires a Small Business Subcontracting set-aside component.

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Other files

File Type Posted
Attachment 2 - Standard Procurement Forms Packet~20.pdf PDF
Exhibit I - Staff Experience - Recommended Minimum Requirements~1.pdf PDF
Attachment 1 - State of New Jersey STCs Rev. 6.3.2025.pdf PDF
T2314 Pre-Quote Conference PPT Presentation.pptx PPTX presentation
Exhibit D - NJKiDS Technical Environment~1.docx DOCX document
Exhibit C - 2024 State of New Jersey IV-D Agency Child Support Data User and Confidentiality Agreement~1.pdf PDF
Exhibit C1 - Automated Systems for Child Support Enforcement A Guide for States~1.pdf PDF
Exhibit F - NJKiDS Maintenance and Operations Performance~1.xlsx XLSX spreadsheet
Exhibit E - List of State Planned Priority Projects~1.docx DOCX document
Exhibit H - Software Tools~1.xlsx XLSX spreadsheet
Exhibit G1 - NJKiDS Batch Schedule Summary~1.xls XLS spreadsheet
Exhibit G - NJKiDS External Interface Overview~1.pdf PDF
Attachment 4 - State of New Jersey Security Third-Party Information Security Questionnaire~1.pdf PDF
Exhibit A - File Transfer Guide - 12-2021~1.docx DOCX document
Exhibit B - Data Security Policy 2026~1.pdf PDF
Exhibit D1 - NJKiDS Production Environment Infrastructure Logical Diagram~1.pdf PDF
Bid Amendment 2.pdf PDF
Attachment 3 - State Supplied Price Sheet 9.21.2026.xlsx XLSX spreadsheet
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Bid Solicitation #

26DPP01287

T2314 NJKiDS Application Maintenance and Support for NJ Automated Child Support Eligibility System (ACSES)

Date
Time

Due Date For Electronic Questions Refer to Bid Solicitation Section 2.1 for more information.

October 2, 2026
2:00 PM

Optional Pre-Quote Conference Refer to Bid Solicitation Section 2.5 for more information.

September 25, 2026
10:00 AM

Mandatory/Optional Site Visit Refer to Bid Solicitation Section 2.4 for more information.

NOT APPLICABLE

Quote Opening Date Refer to Bid Solicitation Section 3 for more information.

January 5, 2027
2:00 PM

Dates are subject to change. All times contained in the Bid Solicitation refer to Eastern Time.

All changes will be reflected in Bid Amendments to the Bid Solicitation posted on www.njstart.gov.

SET-ASIDES

Small Business Set-Aside For Goods and Services:

☒ I ☒ II ☒ III

For Construction:

☐ IV ☐ V ☐ VI

☐ Not Applicable ☐ Entire Contract ☐ Partial Contract ☒ Subcontracting Only ☐ Preference

Disabled Veteran-Owned Business Set-Aside
☒ Not Applicable

☐ Entire Contract ☐ Partial Contract ☐ Subcontracting Only ☐ Preference

Bid Solicitation Issued By:

State of New Jersey Department of the Treasury Division of Purchase and Property Trenton, New Jersey 08625‑0230 On Behalf of:

State of New Jersey Department of Human Services Division of Family Development

Date: 9/21/2026

TABLE OF CONTENTS

1INTRODUCTION AND SUMMARY OF THE BID SOLICITATION1
1.1PURPOSE AND INTENT1
1.2BACKGROUND1
1.2.1NJ CHILD SUPPORT PROGRAM ADMINISTRATION OVERVIEW3
1.3CONTRACT AMOUNT3
1.4ORDER OF PRECEDENCE OF CONTRACTUAL TERMS3
1.5INTRASTATE COOPERATIVE PURCHASING4
2PRE-QUOTE SUBMISSION INFORMATION5
2.1ELECTRONIC QUESTION AND ANSWER PERIOD5
2.2EXCEPTIONS TO THE STATE OF NJ STANDARD TERMS AND CONDITIONS (SSTC)5
2.3BID AMENDMENTS5
2.4MANDATORY/OPTIONAL SITE VISIT6
2.5OPTIONAL PRE-QUOTE CONFERENCE6
2.6PRE-QUOTE DOCUMENT REVIEW6
3QUOTE SUBMISSION REQUIREMENTS7
3.1QUOTE SUBMISSION7
3.2BIDDER RESPONSIBILITY7
3.3ANNOUNCEMENT OF QUOTE INFORMATION7
3.4QUOTE ERRORS7
3.5QUOTE WITHDRAWAL PRIOR TO QUOTE OPENING7
3.6QUOTE WITHDRAWAL AFTER QUOTE OPENING, BUT PRIOR TO CONTRACT AWARD7
3.7JOINT VENTURE8
3.8SMALL BUSINESS SET-ASIDE CONTRACTS8
3.9DISABLED VETERANS’ BUSINESS SET-ASIDE CONTRACT8
3.10BID SECURITY8
3.11BIDDER ADDITIONAL TERMS SUBMITTED WITH THE QUOTE8
3.12QUOTE CONTENT8
3.13FORMS, REGISTRATIONS AND CERTIFICATIONS TO BE SUBMITTED WITH QUOTE9
3.13.1OFFER AND ACCEPTANCE PAGE9
3.13.2OWNERSHIP DISCLOSURE FORM9
3.13.3DISCLOSURE OF INVESTMENT ACTIVITIES IN IRAN FORM9
3.13.4DISCLOSURE OF INVESTIGATIONS AND OTHER ACTIONS INVOLVING BIDDER FORM9
3.13.5MACBRIDE PRINCIPLES FORM9
3.13.6SERVICE PERFORMANCE WITHIN THE UNITED STATES10
3.13.7CONFIDENTIALITY/COMMITMENT TO DEFEND10
3.13.8SUBCONTRACTOR UTILIZATION PLAN10
3.13.9RESERVED11
3.13.10AFFIRMATIVE ACTION11
3.13.11RESERVEd11
3.13.12STATE OF NEW JERSEY SECURITY DUE DILIGENCE THIRD-PARTY INFORMATION SECURITY QUESTIONNAIRE11
3.13.13BUSINESS REGISTRATION12
3.13.14Certification of Non-Involvement in Prohibited Activities in Russia or Belarus Pursuant to P.L.2022, c.312
3.14TECHNICAL QUOTE12
3.15MANAGEMENT OVERVIEW12
3.16CONTRACT MANAGEMENT12
3.17CONTRACT SCHEDULE12
3.18MOBILIZATION PLAN13
3.19ADDITIONAL PLAN(S)13
3.20ORGANIZATIONAL EXPERIENCE13
3.21LOCATION13
3.22ORGANIZATION CHARTS13
3.23RESUMES13
3.24EXPERIENCE WITH CONTRACTS OF SIMILAR SIZE AND SCOPE14
3.25FINANCIAL CAPABILITY OF THE BIDDER14
3.26STATE-SUPPLIED PRICE SHEET INSTRUCTIONS14
3.26.1USE OF “NO bid” Versus “No charge” ON THE STATE-SUPPLIED PRICE SHEET15
3.26.2USE OF “NO CHARGE” ON THE STATE-SUPPLIED PRICE SHEET15
3.27ORAL PRESENTATIONS15
4SCOPE OF WORK16
4.1GENERAL OVERVIEW16
4.1.1SUMMARY OF TASKS17
4.2TRANSITION PERIOD AND FINAL MOBILIZATION PLAN18
4.3POLICIES AND STANDARDS18
4.3.1IT SECURITY POLICY AND PROCEDURES19
4.3.2State Personal Data and Security Breach Notification19
4.3.3STATE TECHNOLOGY REQUIREMENTS AND STANDARDS20
4.3.4HOSTING AND BACKUP SERVICES20
4.3.5EXTRANET PLAN20
4.3.6TRANSMISSION OF FILES21
4.3.7NJKIDS TECHNICAL AND OPERATIONAL ENVIRONMENT22
4.3.8TASKS AND DELIVERABLES22
4.4GENERAL SERVICE AND PROCESS REQUIREMENTS24
4.4.1RELEASE PLANNING MANAGEMENT24
4.4.2ASSUMPTION OF WORK IN PROGRESS25
4.4.3SERVICE LEVEL REQUIREMENTS25
4.4.4PROJECT INITIATION AND TRANSITION26
4.4.5APPLICATION MAINTENANCE27
4.4.6INTEGRATION TESTING AND QUALITY ASSURANCE31
4.4.7BATCH OPERATIONS AND INTERFACE SUPPORT33
4.4.8HELP DESK OPERATIONS35
4.4.9TECHNICAL OPERATIONS AND INFRASTRUCTURE SUPPORT37
4.4.10TRAINING38
4.4.11EMERGENT SYSTEMS TECHNOLOGY39
4.5OPERATIONS MANAGEMENT39
4.5.1OPERATIONS MANAGEMENT RESPONSIBILITIES39
4.5.2ISSUES MANAGEMENT40
4.5.3RISK MANAGEMENT40
4.5.4CHANGE MANAGEMENT41
4.6ASSESSMENT PLANS41
4.6.1SECURITY PLAN41
4.6.2DISASTER RECOVERY PLAN43
4.6.3CONTIGENCY PLAN43
4.7ROLES AND RESPONSIBILITIES43
4.7.1CONTRACTOR STAFF ROLES AND RESPONSIBILITIES43
4.7.2STATE STAFF ROLES AND RESPONSIBILITIES44
4.7.3STATE CONTRACT MANAGEMENT NJKiDS45
4.7.4NJKiDS SYSTEMS MANAGEMENT GROUP (SMG)45
4.7.5ASSESSMENT OF THE CONTRACTOR’S STAFF45
4.7.6WORK REQUIREMENTS45
4.7.7OTHER ROLES AND RESPONSIBILITIES46
4.8PROJECT PLAN46
4.8.1FINAL PROJECT PLAN46
4.8.2ORIENTATION MEETING46
4.8.3PERFORMANCE REVIEW MEETINGS46
4.8.4PROJECT CONTROL47
4.9REPORTS47
4.9.1PROJECT MANAGEMENT REPORTS48
5GENERAL CONTRACT TERMS49
5.1CONTRACT TERM AND EXTENSION OPTION49
5.2CONTRACT TRANSITION49
5.3PERFORMANCE SECURITY49
5.4OWNERSHIP OF MATERIAL50
5.5SUBSTITUTION OF STAFF51
5.6RETAINAGE51
5.7ELECTRONIC PAYMENTS51
5.8PROCUREMENT EFFICIENCY PROGRAM51
6DATA SECURITY REQUIREMENTS – CONTRACTOR RESPONSIBILITY53
6.1OFFICE OF HOMELAND SECURITY (OHSP) SECURITY PLAN53
6.2INFORMATION SECURITY PROGRAM MANAGEMENT53
6.3COMPLIANCE53
6.4PERSONNEL SECURITY53
6.5SECURITY AWARENESS AND TRAINING53
6.6RISK MANAGEMENT54
6.7PRIVACY54
6.8ASSET MANAGEMENT55
6.9SECURITY CATEGORIZATION55
6.10MEDIA PROTECTION55
6.11CRYPTOGRAPHIC PROTECTIONS55
6.12ACCESS MANAGEMENT56
6.13IDENTITY AND AUTHENTICATION56
6.14REMOTE ACCESS56
6.15SECURITY ENGINEERING AND ARCHITECTURE56
6.16CONFIGURATION MANAGEMENT56
6.17ENDPOINT SECURITY57
6.18ICS/SCADA/OT SECURITY57
6.19INTERNET OF THINGS SECURITY57
6.20MOBILE DEVICE SECURITY57
6.21NETWORK SECURITY58
6.22CLOUD SECURITY58
6.23CHANGE MANAGEMENT58
6.24MAINTENANCE58
6.25THREAT MANAGEMENT58
6.26VULNERABILITY AND PATCH MANAGEMENT58
6.27CONTINUOUS MONITORING59
6.28SYSTEM DEVELOPMENT AND ACQUISITION59
6.29PROJECT AND RESOURCE MANAGEMENT59
6.30CAPACITY AND PERFORMANCE MANAGEMENT59
6.31THIRD PARTY MANAGEMENT59
6.32PHYSICAL AND ENVIRONMENTAL SECURITY59
6.33CONTINGENCY PLANNING60
6.34INCIDENT RESPONSE60
6.35TAX RETURN DATA SECURITY60
7MODIFICATIONS TO THE STATE OF NEW JERSEY STANDARD TERMS AND CONDITIONS62
7.1INDEMNIFICATION62
7.2INSURANCE63
7.2.1PROFESSIONAL LIABILITY INSURANCE63
7.2.2CYBER BREACH INSURANCE63
7.2.3LIMITATION OF LIABILITY OPTIONS63
8QUOTE EVALUATION AND AWARD64
8.1RIGHT TO WAIVE64
8.2DIRECTOR’S RIGHT TO ACCEPT OR REJECT A QUOTE64
8.3RECIPROCITY FOR JURISDICTIONAL BIDDER PREFERENCE64
8.4CLARIFICATION OF QUOTE64
8.5ORAL PRESENTATION64
8.6TIE QUOTES64
8.7STATE'S RIGHT TO INSPECT BIDDER’S FACILITIES AND EQUIPMENT64
8.8STATE'S RIGHT TO CHECK REFERENCES64
8.9EVALUATION CRITERIA65
8.9.1TECHNICAL EVALUATION CRITERIA65
8.9.2PRICE EVALUATION65
8.10QUOTE DISCREPANCIES65
8.11NEGOTIATION65
8.12BEST AND FINAL OFFER (BAFO)65
8.13“REQUEST FOR REVISION” WITHIN NJSTART66
8.14POOR PERFORMANCE66
8.15RECOMMENDATION FOR AWARD66
8.16CONTRACT AWARD66
9GLOSSARY67
9.1CROSSWALK67
9.2DEFINITIONS67
9.3CONTRACT-SPECIFIC DEFINITIONS73
9.4CONTRACT-SPECIFIC ACRONYMS76

ATTACHMENT 1 – State of New Jersey Combined Standard Terms and Conditions (6/3/2025) ATTACHMENT 2 – Standard Procurement Forms Packet ATTACHMENT 3 – State-Supplied Price Sheet ATTACHMENT 4 – State of New Jersey Security Third-Party Information Security Questionnaire

Exhibit A – File Transfer Guide – 12-2021 Exhibit B – Data Security Policy 2026 Exhibit C – 2024 State of New Jersey IV-D Agency Child Support Data User and Confidentiality Agreement Exhibit C1 – Automated Systems for Child Support Enforcement: A Guide for States Exhibit D – NJKiDS Technical Environment Exhibit D1 – NJKiDS Production Environment Infrastructure Logical Diagram Exhibit E – List of State Planned Priority Projects Exhibit F – NJKiDS Maintenance and Operations Performance Exhibit G – NJKiDS External Interface Overview Exhibit G1 – NJKiDS Batch Schedule Summary Exhibit H – Software Tools Exhibit I – Staff Experience – Recommended Minimum Requirements iv

INTRODUCTION AND SUMMARY OF THE BID SOLICITATION

This Bid Solicitation is issued by the Department of the Treasury, Division of Purchase and Property (Division), Procurement Bureau, on behalf of Department of Human Services (DHS), Division of Family Development (DFD), Office of Child Support Services (OCSS). Quotes submitted in response to this Bid Solicitation shall be through the State of New Jersey’s eProcurement system, NJSTART. Bidders are advised to thoroughly read all sections of this Bid Solicitation and follow all instructions.

Bidders are strongly encouraged to visit the NJSTART Vendor Support Page, which contains Quick Reference Guides (QRGs), supporting videos, a glossary of NJSTART terms, and helpdesk contact information. Bidders should utilize the QRGs before attempting to submit a Quote through NJSTART. It is the Bidder’s responsibility to ensure that the Quote and attachments have been properly submitted. Inquiries concerning the use of NJSTART may be directed to njstart@treas.nj.gov. The Division will not respond to substantive questions related to the Bid Solicitation or any other Contract via this email address.

PURPOSE AND INTENT

The purpose of this Bid Solicitation is to solicit Quotes for the maintenance and operations services of the New Jersey Office and Child Support Services (OCSS) child support case management system, including corrective, perfective, adaptive and preventive changes to meet local business requirements and must respond to changes in policy and federal/State legislative mandates.

It is the intent of the State of New Jersey (State) to award a Contract to that responsible Bidder whose Quote, conforming to this Bid Solicitation is most advantageous to the State, price and other factors considered. The State may award any or all price lines. The State, however, reserves the right to separately procure individual requirements that are the subject of the Contract during the Contract term, when deemed by the Director of the Division (Director) to be in the State’s best interest.

There is a Small Business Subcontracting requirement as defined in Bid Solicitation Section 3.13.8.1.

The State of New Jersey Standard Terms and Conditions (SSTCs) included with this Bid Solicitation will apply to all Contracts made with the State. These terms are in addition to the terms and conditions set forth in this Bid Solicitation and should be read in conjunction with them unless the Bid Solicitation specifically indicates otherwise.

BACKGROUND

This is a reprocurement of the services under T2314 - NJKiDS Application Maintenance and Support for NJ ACSES. Bidders interested in reviewing the expiring Contract’s specifications and pricing information may do so by following the instructions below. Bidders should not rely upon or use data or information from the expiring Contract when preparing a response to this Bid Solicitation as this Bid Solicitation addresses the State’s current requirements.

· Go to: www.njstart.gov

· Select “Active Contracts”

· In the search bar, select “Contracts” from the drop-down menu

· Enter “T2314” and click “”

· The expiring Contract list will appear under “Results”

Child Support Program Background The State’s Office of Child Support Services’ stated goal is to provide reliable child support payments through efficient and time sensitive support and medical order establishment to the children and families of New Jersey, utilizing state-of-the-art locate and enforcement technology combined with efficient local business practices. The State also remains committed to sustaining an automated child support enforcement/case management system that meets and maintains federal certification and performance standards.

States’ child support enforcement/case management programs were established in 1975 under Title IV-D of the Social Security Act. Its purpose is to locate non-custodial parents (NCPs) along with their income and assets, establish paternity, establish, and enforce child/medical support, and collect and disburse child support payments. State Title IV-D Child Support agencies manage and operate child support programs. For New Jersey the designated IV-D agency is the Department of Human Services – Division of Family Development’s Office of Child Support Services (OCSS).

Because of escalating non-support for children by NCPs, and a public need for responsive child support case management programs, the Federal Government has long been interested in improving data systems for child support. As a result of this interest, the Family Support Act of 1988 (FSA; Public Law 100-485) required each state to develop a statewide automated data system that has the capability to control, account for, and monitor all processes for determining paternity and collecting child support.

The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA; Public Law 104-193) was enacted on August 21, 1996. This legislation further emphasized and reinforced requirements for states to build on existing automation efforts to implement programmatic enhancements for strengthening child support case management. It also mandated that states have an automated statewide system that meets all the requirements of both the FSA and PRWORA by October 1, 2000.

More recent legislation, the federal Deficit Reduction Act of 2005, Public Law 109-171 (DRA of 2005) and the American Recovery and Reinvestment Act implemented child support policy changes that translate to additional child support system requirements and modifications. In addition, the federal Office of Child Support Enforcement (OCSE) issued an updated federal certification guide -- Automated Systems for Child Support Enforcement: A Guide for States -- along with additional new security and privacy requirements for Federal Parent Locator Service (FPLS) and child support program information, 2017. The federal certification guide can be found on the ACF website at: https://acf.gov/sites/default/files/documents/ocse/certification_guide_2017_final.pdf

Note that this Contract would be subject to any subsequent IRS regulatory and policy directives released during the term of the Contract. Additional information on these requirements should be reviewed at the federal Administration for Children and Families – Office of Child Support Enforcement web site, Action Transmittal AT-06-01 at: https://acf.gov/archive/css/policy-guidance/child-support-provision-deficit-reduction-act-2005

New Jersey’s Kids Deserve Support (NJKiDS) Background New Jersey’s Child Support Case and Financial Management System, NJKiDS achieved full federal system certification (for FSA and PRWORA) effective July 31, 2010. NJKiDS launched its pilot deployment in October 2008 and successfully rolled out the program statewide in 2009. Additionally, other agencies/organizations within NJ and nationwide (such as the Motor Vehicle Commission and the National Crime Information Center), rely on NJKiDS to assist in carrying out their normal course of business.

This maintenance/operations environment has been supplemented by system fixes, improvements and perfective, adaptive and preventive changes to meet local business requirements and changes in policy and federal/State legislative mandates. New Jersey (like other states) must maintain operations of its child support case management system and continue to meet both federal certification and meet and/or exceed performance thresholds in order to remain eligible for federal Temporary Assistance for Needy Families (TANF) grants and federal financial participation funds.

Along with this system came natural changes to program strategies, business practices, oversight and training to accommodate the new functionality a system of this magnitude encompasses. The NJKiDS system is now one of many “tools” utilized by child support professionals across the state to become more proficient in their daily tasks regarding the establishment and enforcement of orders and collection and disbursement of support payments.

The NJKiDS Child Support Case Management System continues to be the gold standard across the nation for second generation web-based Title IV-D applications with numerous batch/interface programs that run and are monitored daily, serving as integral components to the success of this state-of-the-art system. Currently, the NJKiDS Child Support Case and Financial Management System runs 350 Batches. There are 117 total batch interfaces/files (61 incoming and 56 outgoing) and, of this total, 12 are Web-Service Interfaces. NJKiDS is the largest and most successful web-based application development project for the State of New Jersey to date:

· NJKiDS processes more than 1.6 million system transactions daily and is responsible for collecting and disbursing approximately $52 million weekly in child support payments;

· The New Jersey Child Support Program disbursed $1 billion in support collections in FY2025

OCSS is now focused on not only maintaining its share of federal incentive dollars but increasing those funds through well-crafted and meaningful system changes (perfective, adaptive and preventive) and improved business practices by end users. The five federal performance measures that make up the incentive pool are being tracked more efficiently and frequently within the system, using redefined metrics that produce concise programmatic leadership reports. The following comprise the federal performance measures: (1) paternity establishment; (2) IV-D cases with child support obligation; (3) child support current collections; (4) child support Arrears collections; and (5) cost effectiveness.

OCSS launched a partnership initiative post federal certification that significantly increased the participation of the child support stakeholders in setting direction for the child support program in New Jersey. Program staff actively participates in NJKiDS status meetings, system prioritization, joint application requirements and design sessions, User Acceptance Testing, and communications meetings.

Over the course of the new Contract, the Contractor must update and otherwise modify NJKIDS in response to the priorities established by the performance work team, new or modified State legislation, new or modified State court rules, new or modified federal legislation, and new or modified DHS, DFD and OCSS policy changes as a result of the Patient Protection and Affordable Care Act (Public Law 111-148), Uniform Interstate Family Support Act (UIFSA) 2008, Hague Treaty and international child support registration and enforcement.

NJ CHILD SUPPORT PROGRAM ADMINISTRATION OVERVIEW

The New Jersey Department of Human Services (DHS) Office of Child Support Services (OCSS) within the Division of Family Development (DFD) is the federally recognized and designated agency for the administration of the Title IV-D Child Support Program in the State of New Jersey. Structurally, the child support program is supervised by the State and administered by both the State and the counties. The OCSS is in the executive branch and serves as the State Title IV-D agency and is responsible to the federal government for the overall administration and regulatory oversight, performance management and reporting, system management and program compliance of the child support program. The OCSS program is multi-systemic because the program is county administered through both the local County Welfare Agencies and local court systems through its respective Judiciary Family, Probation and Finance Divisions. There are twenty-one (21) counties and fifteen (15) court vicinages.

State Supervised The OCSS, consistent with federal requirements found in 45 CFR Parts 302 through 308. 42 U.S.C. 671(a) (17)[footnoteRef:2], centrally manages multiple child support operational services: the certified statewide automated child support case management system, paternity acknowledgment and genetic testing, locate, administrative enforcement, collection and disbursements, and customer services. In addition, the OCSS has a Cooperative Agreement, with the New Jersey Judiciary that is executed through the Administrative Office of the Courts (AOC). The AOC is the central office responsible for coordination and oversight of Judiciary activities at the local level, including the location of noncustodial parents, the establishment and enforcement of child, spousal support and health care coverage orders. [2: 42 U.S.C. § 671(a)(17) provides that, where appropriate, all steps will be taken, including cooperative efforts with the State agencies administering the program funded under part A of this subchapter and plan approved under part D of this subchapter, to secure an assignment to the State of any rights to support on behalf of each child receiving foster care maintenance payments under this part.]

A Contractor, under a separate State Contract, operates the State Disbursement Unit or NJ Family Support Payment Center that provides fiscal services, including collecting and disbursing child support payments. In addition, the Contractor operates the NJ Family Support Services Center that provides customer services and the State’s Interactive Voice Recording (IVR) system.

County Administered Locally, program services are delivered by both the County Welfare Agencies (CWA) and local court systems through its respective Family, Probation and Finance Divisions. All entities work together to secure financial support and health care provisions for children and families. CWAs are responsible for providing assistance to all eligible applicants in the location of parents and in the establishment of paternity for customers receiving TANF, Medicaid and Title IV-E foster care benefits. CWAs are responsible for obtaining court orders. The local Judiciary Family Divisions are responsible for processing Title IV-D applications for non-dissolution and matrimonial cases, establishing child and medical support, scheduling court hearings and providing notice of all hearings. The Judiciary Finance Divisions are responsible for account adjustments, receipts received by the counties and account audits. Probation Divisions are responsible for local enforcement of child support orders. These three judiciary divisions have offices located within each county.

CONTRACT AMOUNT

Any estimated amount of the Contract, if stated, shall not be construed as either the maximum or minimum amount which the State shall be obliged to order.

ORDER OF PRECEDENCE OF CONTRACTUAL TERMS

The Contract awarded, and the entire agreement between the parties, as a result of this Bid Solicitation shall consist of: (1) the final Bid Solicitation, (2) the State of New Jersey Standard Terms and Conditions, (3) the Quote, and if applicable (4) any Bidder responses to clarifications; (5) a Bidder’s Best and Final Offer, (6) other negotiated document, and/or (7) third party document. In the event of a conflict in the terms and conditions among the documents comprising this Contract, the order of precedence, for purposes of interpretation thereof, shall be as listed from highest ranking to lowest ranking as noted above.

Any other terms or conditions, not included with the Bidder’s Quote and accepted by the State, shall not be incorporated into the Contract awarded. Any references to external documentation, including those documents referenced by a URL, including without limitation, technical reference manuals, technical support policies, copyright notices, additional license terms, etc., are subject to the terms and conditions of the Bid Solicitation and the State of New Jersey Standard Terms and Conditions. In the event of any conflict between the terms of a document incorporated by reference, the terms and conditions of the Bid Solicitation and the State of New Jersey Standard Terms and Conditions shall prevail.

INTRASTATE COOPERATIVE PURCHASING

NOT APPLICABLE TO THIS PROCUREMENT.

PRE-QUOTE SUBMISSION INFORMATION

The Bidder assumes sole responsibility for the complete effort required in submitting a Quote and for reviewing the Quote submission requirements and the Scope of Work requirements.

ELECTRONIC QUESTION AND ANSWER PERIOD

The Division will electronically accept questions and inquiries from all potential Bidders via the “Q&A” Tab of the Bid Solicitation in NJSTART. Questions should be directly tied to a Bid Solicitation Section, the State-Supplied Price Sheet, Form or Attachment; and should reference the specific Bid Solicitation Section or document to which it relates.

The cut-off date for electronic questions and inquiries relating to this Bid Solicitation is indicated on the Bid Solicitation cover page. In the event that questions are posed by Bidders, answers to such questions will be issued by Bid Amendment.

A Bidder shall not contact the Using Agency and/or the Procurement Specialist directly, in person, by telephone or by e-mail, concerning this Bid Solicitation, prior to Contract award.

EXCEPTIONS TO THE STATE OF NJ STANDARD TERMS AND CONDITIONS (SSTC)

Questions regarding the State of New Jersey Standard Terms and Conditions and exceptions to mandatory requirements MUST be posed during the Electronic Question and Answer period and shall contain the Bidder’s suggested changes and the reason(s) for the suggested change(s).

BID AMENDMENTS

In the event that it becomes necessary to clarify or revise this Bid Solicitation, such clarification or revision will be by Bid Amendment. Any Bid Amendment will become part of this Bid Solicitation and part of any Contract awarded. Bid Amendments will be posted as a file attachment on the “Summary” page of the Bid Solicitation in NJSTART after the cut-off date.

There are no designated dates for release of Bid Amendments. Those Bidders who are on the bid holder list either through commodity code registration in NJSTART or by acknowledging the bid in NJSTART should receive notification of any Bid Amendment(s). If a Bidder is not on the bid holder list, Bid Amendments are still viewable on the “Summary” page of the Bid Solicitation in NJSTART.

It is the sole responsibility of the Bidder to be knowledgeable of all Bid Amendments related to this procurement. An interested Bidder should check the NJSTART “Open Bids” Tab on a daily basis to ensure review of the most updated information.

MANDATORY/OPTIONAL SITE VISIT

NOT APPLICABLE TO THIS PROCUREMENT.

OPTIONAL PRE-QUOTE CONFERENCE

The date and time of the Optional Pre-Quote Conference is indicated on the Bid Solicitation cover sheet. Attendees may attend the Optional Pre-Quote Conference with the following video conference and/or call-in details:

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The Optional Pre-Quote Conference may be recorded.

The purpose of the Optional Pre-Quote Conference is to address procedural questions regarding the Bid Solicitation and Bidder Quote Submission Requirements only. No substantive questions regarding the Bid Solicitation Scope of Work will be accepted or answered during the pre-Quote conference. All questions are to be submitted during the Electronic Question and Answer Period.

PRE-QUOTE DOCUMENT REVIEW

NOT APPLICABLE TO THIS PROCUREMENT

QUOTE SUBMISSION REQUIREMENTS

QUOTE SUBMISSION

In order to be considered for award, the Quote must be received electronically by the Division’s Proposal Review Unit, through NJSTART, by the required date and time.

The date and time of the Quote opening are indicated on the Bid Solicitation cover sheet and on the “Summary” Tab of the Bid Solicitation webpage within NJSTART. If the Quote opening deadline has been revised, the new Quote opening deadline will be shown on the posted Bid Amendment and on the “Summary” Tab of the Bid Solicitation webpage within NJSTART. Quotes not received prior to the Quote opening deadline shall be rejected.

Quotes will be publicly opened and announced by telephone conference on the date and time of the quote opening.

(Dial-in phone number: 888-204-5984 / Access code: 2602305)

When submitting a Quote through NJSTART, do not use any symbols (i.e., #, @, $, &, *) in the filename as this may prevent the Quote from being properly uploaded. Uploaded files must be compatible with Microsoft Office and/or Adobe software applications. DO NOT UPLOAD files with extensions such as .zip, .numbers, or .pages.

When uploading the documents to NJSTART, the Bidder should select the “Confidential” option in NJSTART for attachments on the “Attachments” Tab to request that the documents not be displayed publicly through NJSTART. Marking an attachment as "Confidential" in NJSTART shall not constitute the Bidder's designation of the attachment as exempt from public disclosure under the New Jersey Open Public Records Act (OPRA), N.J.S.A. 47:1A-1 et seq., or the common law right to know.

BIDDER RESPONSIBILITY

The Bidder assumes sole responsibility for the complete effort required in submitting a Quote in response to this Bid Solicitation. No special consideration will be given after Quotes are opened because of a Bidder’s failure to be knowledgeable as to all of the requirements of this Bid Solicitation. The State assumes no responsibility and bears no liability for costs incurred by a Bidder in the preparation and submittal of a Quote in response to this Bid Solicitation or any pre-Contract award costs incurred.

ANNOUNCEMENT OF QUOTE INFORMATION

On the date and time Quotes are due under the Bid Solicitation, all information concerning the Quotes submitted may be publicly announced and shall be available for inspection and copying except otherwise noted:

A. Information appropriately designated as proprietary and/or confidential in a Bidder’s Quote shall not be available for inspection and copying; and B. Where negotiation is contemplated, only the names and addresses of the Bidders submitting Quotes will be announced, and the contents of the Quotes shall not be available for inspection and copying until the Notice of Intent to Award is issued by the Director.

QUOTE ERRORS

In accordance with N.J.A.C. 17:12-2.11 “Proposal errors,” a Bidder may withdraw its Quote as described below.

QUOTE WITHDRAWAL PRIOR TO QUOTE OPENING

A Bidder may withdraw its Quote submission in NJSTART prior to the Quote opening; however, Bidders should note that while withdrawn NJSTART Quotes remain viewable by the Bidder on its Vendor Profile Homepage, they are removed from the Division’s view and cannot be considered for Contract award. The Bidder may submit a revised Quote as long as the Quote is received prior to the announced date and time for Quote submission. Bidders may refer to the QRG “Submit a Quote” for additional instructions.

QUOTE WITHDRAWAL AFTER QUOTE OPENING, BUT PRIOR TO CONTRACT AWARD

If, after the Quote opening, but before Contract award, a Bidder discovers an error in its Quote, the Bidder may make a written request to the Procurement Bureau to withdraw its Quote from consideration for award. If the Bidder’s request to withdraw is made in good faith, and the State will not be significantly prejudiced by granting the withdrawal of the Quote beyond the loss of the benefit of the bargain to the State of the withdrawing Bidder’s offer, the request shall be granted. Evidence of the Bidder’s good faith in making this request can be demonstrated by one (1) or more of the following factors: A mistake is so significant that to enforce the Contract resulting from the Quote would be unconscionable; that the mistake relates to a material feature or term of the Contract; and that the mistake occurred notwithstanding the Bidder’s exercise of reasonable care. After Quote opening, while pursuant to the provisions of this section a Bidder may request to withdraw its Quote and the Director may in his/her discretion allow said Bidder to withdraw it, the Division also may take notice of repeated or unusual requests to withdraw by a Bidder and take those prior requests to withdraw into consideration when evaluating the Bidder’s future Quotes.

The Quote withdrawal request must include the Bid Solicitation Number, Bid Solicitation Title, and the Quote submission date and should be sent to Procurement.Bureau@treas.nj.gov.

If, during a Quote evaluation process, an obvious pricing error made by a potential Contract awardee is found, the Director or his/her designee shall issue written notice to the Bidder. The Bidder will have up to five (5) Business Days after receipt of the notice to confirm its pricing. If the Bidder fails to respond, its Quote shall be considered withdrawn, and no further consideration shall be given to it.

JOINT VENTURE

If a Joint Venture is submitting a Quote, the agreement between the parties relating to such Joint Venture should be submitted with the Joint Venture’s Quote. Authorized signatories from each party comprising the Joint Venture must sign the Offer and Acceptance Page. Each party to the Joint Venture must individually complete and comply with all the forms and certification requirements in Bid Solicitation Section 3 – Quote Submission Requirements.

SMALL BUSINESS SET-ASIDE CONTRACTS

NOT APPLICABLE TO THIS PROCUREMENT.

DISABLED VETERANS’ BUSINESS SET-ASIDE CONTRACT

NOT APPLICABLE TO THIS PROCUREMENT.

BID SECURITY

NOT APPLICABLE TO THIS PROCUREMENT.

BIDDER ADDITIONAL TERMS SUBMITTED WITH THE QUOTE

For purposes of this section, the phrase "Solicitation Requirements" means the scope of work required in this Bid Solicitation, the terms and conditions of this Bid Solicitation, and the State of New Jersey Standard Terms and Conditions.

A Bidder may submit additional terms as part of its Quote. "Additional terms" are Bidder-proposed terms or conditions that do not conflict with the Solicitation Requirements. Quotes that include non-conflicting additional terms may be accepted, rejected, or negotiated, in whole or in part, at the State's sole discretion.

A Bidder may not include in its Quote any proposed term or condition that conflicts with the Solicitation Requirements. This includes exceptions or modifications submitted as part of the Quote or through the "Terms and Conditions" Tab in NJSTART. A Quote containing conflicting terms or conditions will be deemed non-responsive.

If a Bidder wishes to propose a term or condition that conflicts with the Solicitation Requirements, the Bidder must raise it before Quote submission through the electronic question and answer procedure. Conflicting terms will be considered only if submitted and agreed to through that procedure. It is the Bidder's responsibility to identify and resolve or remove any conflicting terms prior to submitting its Quote.

QUOTE CONTENT

The Quote should be submitted with the attachments organized in the following manner:

· Forms

· Technical Quote

· State-Supplied Price Sheet

· State of New Jersey Security Due Diligence Third Party Information Security Questionnaire

A Bidder should not password-protect any submitted documents. Use of URLs in a Quote should be kept to a minimum and shall not be used to satisfy any material term of a Bid Solicitation. If a preprinted or other document included as part of the Quote contains a URL, a printed copy of the information should be provided and will be considered as part of the Quote.

FORMS, REGISTRATIONS AND CERTIFICATIONS TO BE SUBMITTED WITH QUOTE

A Bidder is required to complete and submit the following forms. As an alternative to uploading certain forms with the submitted Quote, a Bidder may complete several certifications electronically in NJSTART on the “Terms and Categories” Tab within the Vendor Profile. Those forms that may be completed on the NJSTART “Terms and Categories” Tab are noted below. Additionally, a Bidder may attach completed forms to the Vendor Profile. Refer to QRGs “Vendor Forms” and “Attaching Files” for additional instructions. VENDOR QUICK REFERENCE GUIDES

OFFER AND ACCEPTANCE PAGE

The Bidder should complete and submit the Offer and Acceptance Page with the Quote. The Offer and Acceptance Page must be signed by an authorized representative of the Bidder. If a Bidder does not submit the form with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

OWNERSHIP DISCLOSURE FORM

Pursuant to N.J.S.A. 52:25-24.2, in the event the Bidder is a corporation, partnership or limited liability company, the Bidder must disclose all 10% or greater owners by (a) completing and submitting the Ownership Disclosure Form with the Quote; (b) if the Bidder has submitted a signed and accurate Ownership Disclosure Form dated and received no more than six (6) months prior to the Quote submission deadline for this procurement, the Division may rely upon that form; however, if there has been a change in ownership within the last six (6) months, a new Ownership Disclosure Form must be completed, signed and submitted with the Quote; or, (c) a Bidder with any direct or indirect parent entity which is publicly traded may submit the name and address of each publicly traded entity and the name and address of each person that holds a 10 percent or greater beneficial interest in the publicly traded entity as of the last annual filing with the federal Securities and Exchange Commission or the foreign equivalent, and, if there is any person that holds a 10 percent or greater beneficial interest, also shall submit links to the websites containing the last annual filings with the federal Securities and Exchange Commission or the foreign equivalent and the relevant page numbers of the filings that contain the information on each person that holds a 10 percent or greater beneficial interest. N.J.S.A. 52:25-24.2.

NOTE: In lieu of completing and submitting the paper-based form, the Bidder has the option to complete this form online in NJSTART on the “Terms and Categories” Tab.

A Bidder’s failure to submit the information required by N.J.S.A. 52:25-24.2 will result in the rejection of the Quote as non-responsive and preclude the award of a Contract to said Bidder.

DISCLOSURE OF INVESTMENT ACTIVITIES IN IRAN FORM

The Bidder should submit Disclosure of Investment Activities in Iran form to certify that, pursuant to N.J.S.A. 52:32-58, neither the Bidder, nor one (1) of its parents, subsidiaries, and/or affiliates (as defined in N.J.S.A. 52:32-56(e)(3)), is listed on the Department of the Treasury’s List of Persons or Entities Engaging in Prohibited Investment Activities in Iran and that neither the Bidder, nor one (1) of its parents, subsidiaries, and/or affiliates, is involved in any of the investment activities set forth in N.J.S.A. 52:32-56(f). If the Bidder is unable to so certify, the Bidder shall provide a detailed and precise description of such activities as directed on the form. If a Bidder does not submit the form with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

NOTE: In lieu of completing and submitting the paper-based form, the Bidder has the option to complete this certification online in NJSTART on the “Terms and Categories” Tab.

DISCLOSURE OF INVESTIGATIONS AND OTHER ACTIONS INVOLVING BIDDER FORM

The Bidder should submit the Disclosure of Investigations and Other Actions Involving Bidder Form, with its Quote, to provide a detailed description of any investigation, litigation, including administrative complaints or other administrative proceedings, involving any public sector customers during the past five (5) years, including the nature and status of the investigation, and, for any litigation, the caption of the action, a brief description of the action, the date of inception, current status, and, if applicable, disposition. If a Bidder does not submit the form with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

NOTE: In lieu of completing and submitting the paper-based form, the Bidder has the option to complete this certification online in NJSTART on the “Terms and Categories” Tab.

MACBRIDE PRINCIPLES FORM

The Bidder should submit the MacBride Principles Form. Pursuant to N.J.S.A. 52:34-12.2, a Bidder is required to certify that it either has no ongoing business activities in Northern Ireland and does not maintain a physical presence therein or that it will take lawful steps in good faith to conduct any business operations it has in Northern Ireland in accordance with the MacBride principles of nondiscrimination in employment as set forth in N.J.S.A. 52:18A-89.5 and in conformance with the United Kingdom’s Fair Employment (Northern Ireland) Act of 1989, and permit independent monitoring of their compliance with those principles. If a Bidder does not submit the form with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

NOTE: In lieu of completing and submitting the paper-based form, the Bidder has the option to complete this certification online in NJSTART on the “Terms and Categories” Tab.

SERVICE PERFORMANCE WITHIN THE UNITED STATES

The Bidder should submit a completed Source Disclosure Form. Pursuant to N.J.S.A. 52:34-13.2, all Contracts primarily for services shall be performed within the United States. If a Bidder does not submit the form with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

CONFIDENTIALITY/COMMITMENT TO DEFEND

Pursuant to the New Jersey Open Public Records Act (OPRA), N.J.S.A. 47:1A-1 et seq., or the common law right to know, Quotes can be released to the public in accordance with N.J.A.C. 17:12-1.2(b) and (c).

The Bidder should submit a completed and signed Confidentiality/Commitment to Defend Form with the Quote. In the event that the Bidder does not submit the Confidentiality form with the Quote, the State reserves the right to request that the Bidder submit the form after Quote submission.

After the opening of sealed Quotes, all information submitted by a Bidder in response to a Bid Solicitation is considered public information notwithstanding any disclaimers to the contrary submitted by a Bidder. Proprietary, financial, security and Confidential Information may be exempt from public disclosure by OPRA and/or the common law when the Bidder has a good faith, legal/factual basis for such assertion.

When the Bid Solicitation contains a negotiation component, the Quote will not be subject to public disclosure until a notice of intent to award a Contract is announced.

As part of its Quote, a Bidder may request that portions of the Quote be exempt from public disclosure under OPRA and/or the common law. The Bidder must provide a detailed statement clearly identifying those sections of the Quote that it claims are exempt from production, and the legal and factual basis that supports said exemption(s) as a matter of law. The State will not honor any attempts by a Bidder to designate its State-Supplied Price Sheet, Price List/Catalog, and/or the entire Quote as proprietary and/or confidential, and/or to claim copyright protection for its entire Quote. If the State does not agree with a Bidder’s designation of proprietary and/or confidential Information, the State will use commercially reasonable efforts to advise the Bidder. Copyright law does not prohibit access to a record which is otherwise available under OPRA.

The State reserves the right to make the determination as to what to disclose in response to an OPRA request. Any information that the State determines to be exempt from disclosure under OPRA will be redacted.

In the event of any challenge to the Bidder’s assertion of confidentiality that is contrary to the State’s determination of confidentiality, the Bidder shall be solely responsible for defending its designation, but in doing so, all costs and expenses associated therewith shall be the responsibility of the Bidder. The State assumes no such responsibility or liability.

In order not to delay consideration of the Quote or the State’s response to a request for documents, the State requires that Bidder respond to any request regarding confidentiality markings within the timeframe designated in the State’s correspondence regarding confidentiality. If no response is received by the designated date and time, the State will be permitted to release a copy of the Quote with the State making the determination regarding what may be proprietary or confidential.

SUBCONTRACTOR UTILIZATION PLAN

Bidders intending to use Subcontractor(s) shall list all Subcontractors on the Subcontractor Utilization Plan form or may list the Subcontractor(s) on the “Subcontractor” Tab in NJSTART.

For a Quote that does NOT include the use of any Subcontractors, the Bidder is automatically certifying that, if selected for an award, the Bidder will be performing all work required by the Contract.

If it becomes necessary for the Contractor to substitute a Subcontractor, add a Subcontractor, or substitute its own staff for a Subcontractor, the Contractor will identify the proposed new Subcontractor or staff member(s) and the work to be performed. The Contractor shall forward a written request to substitute or add a Subcontractor or to substitute its own staff for a Subcontractor to the State Contract Manager for consideration. The Contractor must provide a completed Subcontractor Utilization Plan, a detailed justification documenting the necessity for the substitution or addition, and resumes of its proposed replacement staff or of the proposed Subcontractor’s management, supervisory, and other key personnel that demonstrate knowledge, ability and experience relevant to that part of the work which the Subcontractor is to undertake. The qualifications and experience of the replacement(s) must equal or exceed those of similar personnel proposed by the Contractor in its Quote. The State Contract Manager will forward the request to the Director for approval.

NOTE: No substituted or additional Subcontractors are authorized to begin work until the Contractor has received written approval from the Director.

SMALL BUSINESS SUBCONTRACTING SET-ASIDE CONTRACT

This is a Contract with set-aside subcontracting for New Jersey Small Business Enterprises.

If the Bidder intends to subcontract, it must submit a Subcontractor Utilization Plan and shall take the following actions to make a good faith effort to solicit and hire eligible New Jersey Small Business Enterprises:

A. The Bidder shall attempt to locate qualified potential New Jersey Small Business Enterprises Subcontractors;

B. The Bidder shall request a listing of New Jersey Small Business Enterprises Businesses from the Division of Revenue and Enterprise Services, Small Business Registration and M/WBE Certification Services Unit through SAVI (https://www20.state.nj.us/TYTR_SAVI/vendorSearch.jsp) if none are known to the Bidder;

C. The Bidder shall keep a record of its efforts, including the names of businesses contacted and the means and results of such contacts;

D. The Bidder shall provide all potential Subcontractors with detailed information regarding the specifications; and E. The Bidder shall attempt, wherever possible, to negotiate prices with potential Subcontractors submitting higher than acceptable price quotes.

A Bidder’s failure to satisfy New Jersey Small Business Enterprises set-aside subcontracting or to provide sufficient documentation of its good faith efforts within seven (7) Business Days of a request may preclude award of a Contract to the Bidder.

Each Bidder awarded a Contract which contains the set-aside subcontracting requirement shall fully cooperate in any studies or surveys which may be conducted by the State to determine the extent of the Bidder’s compliance with N.J.A.C. 17:13-1.1 et seq., and this Bid Solicitation.

RESERVED

AFFIRMATIVE ACTION

The intended Contractor and its named Subcontractor(s) must submit a copy of a New Jersey Certificate of Employee Information Report, or a copy of Federal Letter of Approval verifying it is operating under a federally approved or sanctioned Affirmative Action program. If the Contractor and/or its named Subcontractor(s) are not in possession of either a New Jersey Certificate of Employee Information Report or a Federal Letter of Approval, it/they must complete and submit the Affirmative Action Employee Information Report (AA-302). Information, instruction and the application are available at https://www.state.nj.us/treasury/Contract_compliance/index.shtml.

RESERVEd

STATE OF NEW JERSEY SECURITY DUE DILIGENCE THIRD-PARTY INFORMATION SECURITY QUESTIONNAIRE The Bidder should complete and submit the State of New Jersey Security Due Diligence Third-Party Information Security Questionnaire (Questionnaire) with its Quote. If a Bidder does not submit the completed Questionnaire with the Quote, the Bidder must comply within seven (7) Business Days of the State’s request or the State may deem the Quote non-responsive.

This Questionnaire is designed to provide the State with an overview of the Bidder’s security and privacy controls to ensure that the Bidder will (1) meet the State of New…

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