T10 47PE0721R0031 Solicitation Miami 6 Combined Service Contract 2021 04 27.pdf

Southeast Sunbelt Region .

Combined Services (Operations/ Maintenance and Janitorial Related Services) .

FY21

REGION 4 - Combined Services Specification

SOLICITATION NUMBER: 47PE0721R0031

SERVICE: COMBINED SERVICES (OPERATIONS / MAINTENANCE & JANITORIAL

RELATED SERVICES)

LOCATION(S):

Sydney M. Arnovitz U.S. Courthouse (FL0019ZZ) Alto Lee Adams Sr. US Courthouse (FL0030ZZ) 301 Simonton St. 101 South US Highway 1

Key West, FL 33040 Fort Pierce, FL 34950

Claude Pepper Federal Building (FL0061ZZ) Brickell Plaza Federal Building (FL0079ZZ)

51 SW 1

St

Ave 909 SE 1 st

AVE

Miami, FL 33130 Miami, FL 33130

US Courthouse (FL0089ZZ) James L King Federal Justice Building (FL1021ZZ)

299 E Broward Blvd 99 NE 4 th

St

Ft Lauderdale, FL 33301 Miami, FL 33130

(FB)- Federal Building

(FB-CT) - Federal Building – Courthouse (CTHS) - Courthouse

PERIOD OF PERFORMANCE: Base Year - 1 September 2021 thru 28 February 2022

Option Year 1 - 1 March 2022 thru 28 February 2023

Option Year 2 - 1 March 2023 thru 29 February 2024

Option Year 3 - 1 March 2024 thru 28 February 2025

Option Year 4 - 1 March 2025 thru 28 February 2026

SOLICITATION ISSUE DATE: April 27, 2021

OFFER RECEIPT DATE/TIME: June 25, 2021

This requirement is set aside for 8(a) business concerns. No other offerors are eligible for award.

Table of Contents

A. FORMS 20

B. SERVICES, ORDERING AND PRICES 20

B.1. Description of Services 20

B.2. Bid/Offer/Basic Services Benchmark Data 20

B.3. Alternate Bid/Offer for Additional Services 21

B.4. Pricing Of Options for Contract Services 21

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 23

C.1.0 GENERAL 23

PARTNERING 26

C.1.0.1 Contract Systems and General Objectives 27

C.1.0.1.1 Scope Exclusions 29

C.1.1 Discrepancy in the Specifications 30

C.1.2 Personnel 30

C.1.2.1 Contractor Key Personnel 30

C.1.2.2 Authority 31

C.1.2.2.1 Minimum Staffing and Ability to Contact and Communicate with the CO or their designee 31

C.1.2.3 Communication Equipment 33

C.1.2.3.1 CIO 2100 IT Security Policy 34

C.1.2.4 Language 35

C.1.2.5 Employee Suitability 35

C.1.2.6 Employee Technical Qualifications 35

C.1.2.7 Certifications 36

C.1.2.7.1 Qualifications of Fire Alarm System Technicians 36

C.1.2.7.2 Qualifications of Water-Based Fire Suppression System Technicians 36

C.1.2.7.3 Qualifications of Technicians 37

C.1.2.7.4 Qualifications for Electrical Technician 37

C.1.2.7.5 Qualifications of BAS / EMS Technicians 37

C.1.2.7.6 Qualifications of a Production Control Clerk 38

C.1.2.8 Employee Training 38

C.1.2.8.1 Asbestos Awareness Training 38

C.1.2.8.1.2 Asbestos Awareness Training 39

C.1.2.8.2 Re-Tuning Training 39

C.1.2.8.3 Education Requirements and Certifications 39

C.1.2.8.4 NCMMS Training 40

C.1.2.8.5 Lead Awareness Training 40

C.1.2.9 Appearance 40

C.1.2.10 Standards of Conduct 40

C.1.2.11 Recording Presence 41

C.1.2.12 Personal Identity Verification Requirements 41

C.1.2.13 Credentials and Identification 41

C.1.2.14 Escorting 42

C.1.3 Quality Control Program 43

C.1.3.1 Quality Control Plan 43

C.1.3.2 Quality Control Plan Contents 43

C.1.4 Quality Assurance 44

C.1.4.1 Contracting Officer's Representative (COR) 45

C.1.4.2 Government Monitoring 45

C.1.4.3 Performance Evaluations – Reserved (For Ability One Contracts Only) 46

C.1.5 Physical Security 46

C.1.5.1 Key Control 46

C.1.5.2 Lock Combinations 46

C.1.6 Safeguarding Sensitive Data and Information Technology Resources 46

C.1.6.1 General 46

C.1.6.2 Safeguarding and Dissemination of Controlled Unclassified Information 47

C.1.7 Hours of Operation 50

C.1.7.1 Normal Working Hours 50

C.1.7.2 Tenant Working Hours 50

C.1.7.3 Recognized Holidays 50

C.1.7.4 Extended Operating Hours 50

C.1.7.5 Building Access 50

C.1.8 Conservation of Utilities 51

C.1.9 Use of NCMMS 51

C.1.9.1 General 51

C.1.9.2 Operations 51

C.1.9.3 Reporting 52

C.1.10 Documentation and Records 52

C.1.11 Ordinances, Taxes, Permits, and Licenses 52

C.1.12 Other Contractors 52

C.1.13 Government Forms 53

SECTION 2 DEFINITIONS 53

C.2.0 General 53

C.2.1 Above-Standard Services 53

C.2.2 Acceptance 53

C.2.3 Acts Of God 53

C.2.4 Additional Services 53

C.2.5 Advanced Meters 54

C.2.6 Advanced Metering Systems 54

C.2.7 Annual Child Care Facility Survey 54

C.2.8 Architectural and Structural 54

C.2.9 Approval 54

C.2.10 Assets Inventory 54

C.2.11 Basic Services 54

C.2.12 Building Automation System (BAS) 54

C.2.13 Building Operating Plan 55

C.2.14 Cleanable Square Feet 55

C.2.15 National Computerized Maintenance Management System (NCMMS) 55

C.2.16 Consumable Parts 55

C.2.17 Contract Award Date 55

C.2.18 Contracting Officer (CO) 55

C.2.19 Contracting Officer's Representative (COR) 56

C.2.20 Contractor 56

C.2.21 Contractor’s Other Than Normal Working/Duty Hours 56

C.2.22 Contract Services Start Date 56

C.2.23 Contract Phase-in/ Transition Period 56

C.2.24 Controls and Control System 56

C.2.25 Core Coverage Hours 56

C.2.26 Corrective Maintenance 56

C.2.27 Critical Assets 57

C.2.28 Custodial 57

C.2.29 Defective Services 57

C.2.30 Demand Response Program 57

C.2.31 Emergency 57

C.2.32 Emergency Callback 57

C.2.33 Environmentally Sustainable Products and Services 57

C.2.34 Exterior 58

C.2.35 Existing Deficiency List Report 58

C.2.36 Federal Holidays 58

C.2.37 Fire Protection and Life Safety Systems 58

C.2.38 GSAlink - Reserved 59

C.2.39 GSA Green Purchasing Program (GPP) 59

C.2.40 Government Furnished Equipment (GFE) 59

C.2.41 Green Procurement Compilation (GPC) 59

C.2.42 Guiding Principles for Sustainable Existing Buildings 59

C.2.43 Indefinite Quantity 59

C.2.44 Initial Deficiency Report 60

C.2.45 Key Sustainable Product (KSP) Standards 60

C.2.46 LEED-EB 60

C.2.47 Maintenance Repair 60

C.2.48 Miscellaneous Work 60

C.2.49 Modification of Contract 60

C.2.50 Negligence 61

C.2.51 Non Agency Specific Assets 61

C.2.52 Non-Reimbursable Repairs 61

C.2.53 Normal Working Hours 61

C.2.54 Occupant Emergency Plan (OEP) 61

C.2.55 Ongoing Commissioning 61

C.2.56 Ordering Official 61

C.2.57 Open Protocol Systems 61

C.2.58 Operations 62

C.2.59 Overtime Utilities 62

C.2.60 Partnering 62

C.2.61 Performance Based Work Statement (PWS) 62

C.2.62 Phase in 62

C.2.63 Phase out Transition Period 62

C.2.64 Predictive Maintenance 63

C.2.65 Preventive Maintenance 63

C.2.66 Product Preference 63

C.2.67 Quality Assurance Surveillance Plan (QASP) 63

C.2.68 Quality Control Program (QCP) 63

C.2.79 Rapid Building Assessment Program 63

C.2.80 Repair 63

C.2.81 Reimbursable Repair 64

C.2.82 Sanitize 64

C.2.83 Sequence of Operations 64

C.2.84 Service Calls 64

C.2.85 Service Request 64

C.2.86 Standard Services 64

C.2.87 Stewardship 64

C.2.88 Supervisor, On-site 65

C.2.89 Technical Proposal 65

C.2.90 Tour 65

C.2.91 Vertical Transportation Systems 65

C.2.92 Watch 65

C.2.93 Work Order 65

SECTION 3 GOVERNMENT-FURNISHED PROPERTY 66

C.3.0 General 66

C.3.1 Electric Power 66

C.3.2 Water Source 66

C.3.3 Contractor Office Space and Furnishings 66

C.3.4 Storage Space 66

C.3.5 Network Equipment and Computer Hardware 67

SECTION 4 CONTRACTOR- FURNISHED PROPERTY SUPPLIES/MATERIAL/EQUIPMENT 68

C.4.0 General 68

C.4.1 Specific Requirements 68

SECTION 5 OPERATIONS-SPECIFIC REQUIREMENTS 69

C.5.0 General 69

C.5.1 Tenant Environment 69

C.5.1.1 Tenant Furniture 70

C.5.2 Building Operating Plan 70

C.5.2.1 Components of the Building Operating Plan 71

C.5.3 Equipment Inventory 74

C.5.3.1 General: 74

C.5.3.2 Operations 74

C.5.3.3 Reporting 75

C.5.4 Safety Management 75

C.5.4.1 General 75

C.5.4.2 Workplace Safety and Health Program 76

C.5.4.3 Scheduling and Record Keeping 76

C.5.4.4 Fall Protection 76

C.5.4.5 Powered Platforms 76

C.5.4.6 Lock Out/Tag Out 76

C.5.4.7 Confined Spaces 76

C.5.4.8 Facility Hazards and Accidents 77

C.5.4.9 Disruptive or Hazardous Equipment 77

C.5.4.9.1 Tools 77

C.5.4.9.2 Hooks, Cranes, Hoists Chains and Slings 77

C.5.4.10 Scheduled Disruption to Utilities, Lighting, Fire Protection & Life Safety Systems, or Space

Conditioning 77

C.5.4.11 Safety Data Sheets and Hazard Communication Plan 77

C.5.4.12 Labeling and signage 78

C.5.4.13 Emergency Shutdown Instructions 78

C.5.4.14 Electrical Safety 78

C.5.4.15 Labeling of Electrical Circuits and Panels 79

C.5.5 Environmental Management 79

C.5.5.1 General 79

C.5.5.2 Refrigerants 80

C.5.5.2.1 Operations 80

C.5.5.2.2 Maintenance (Refrigerant Recycling, Reclamation, and Disposal) 80

C.5.5.2.3 Testing/Inspections 80

C.5.5.2.4 Reporting 81

C.5.5.3 Local Air Quality Management Operating Permits 81

C.5.5.4 Stationary Engines 81

C.5.5.5 Fuel Storage Tank Management 81

C.5.5.6 Solid Waste O&M (Reserved) 83

C.5.5.7 Polychlorinated Biphenyl (PCB) Control 83

C.5.5.8 Asbestos Management 83

C.5.5.9 Facility Hazards 84

C.5.5.10 Disposition of Hazardous Waste 84

C.5.5.11 Backflow Prevention Devices 84

C.5.5.12 Potable Water Systems 85

C.5.5.13 Reporting 85

C.5.6 Energy and Water Efficiency 86

C.5.6.1 General 86

C.5.6.2 Operations 86

C.5.6.3 Reporting 86

C.5.7 Advanced Metering Systems 87

C.5.7.1 General 87

C.5.7.2 Operations 87

C.5.7.3 Maintenance 87

C.5.7.4 Reporting 87

C.5.8 Building Automation Systems and IT Controls 87

C.5.8.1 General 87

C.5.8.2 Operations 88

C.5.8.3 Maintenance 91

C.5.8.4 Testing/Inspecting 91

C.5.8.5 Reporting 92

C.5.8.6 Smart Building Technology 92

C.5.9 Fire Protection and Life Safety Equipment and Systems 93

C.5.9.1 General 93

C.5.9.2 Fire Alarm System Services and Emergency Communication Systems 94

C.5.9.3 Water-Based Fire Protection Systems 95

C.5.9.4 Fire-rated Door Assemblies 96

C.5.9.5 Fire Damper and Combination Fire/Smoke Dampers 96

C.5.9.6 Smoke Doors Assemblies 96

C.5.9.7 Smoke Dampers 96

C.5.9.8 Portable Fire Extinguishers 96

C.5.9.9 Non-Water-Based Fire Extinguishing Systems 96

C.5.9.10 Smoke Control Systems 97

C.5.9.11 Emergency and Standby Power Systems 97

C.5.9.12 Emergency Lighting Systems and Exit Signage 97

C.5.9.13 Fire Resistance Rated Construction 97

C.5.9.14 Lightning Protection Systems 98

C.5.9.15 Chemical Sensors 98

C.5.10 TOURS 98

C.5.10.1 General 98

C.5.10.2 Proactive Facility Tours 98

C.5.10.3 Minimum Tour Frequencies 99

C.5.10.4 Monitoring of Central Plant Equipment 99

C.5.10.5 Operating Logs and Tour Check Sheets 99

C.5.10.6 Reporting 100

C.5.11 Repairs 100

C.5.11.1 General 100

C.5.11.2 Operations 101

C.5.11.3 Warranties 103

C.5.11.4 Third-Party Contractors 103

C.5.12 Work Orders 103

C.5.12.1 General 103

C.5.12.2 Operations 103

C.5.12.3 Data Maintenance 105

C.5.12.4 Reporting 106

C.5.13 Additional Services Indefinite Quantity Provisions 106

C.5.13.1 General 106

C.5.13.2 Price Proposal for Additional Services Work Request 106

C.5.13.3 Additional (Non-Pricing Schedule) Subcontracts 107

C.5.13.4 Indirect Costs (Markup) 107

C.5.13.5 Proposal Review 107

C.5.13.6 Additional Services Work Request Ordering and Invoicing 107

C.5.13.7 Cost Documentation 107

C.5.13.8 Construction Services 108

C.5.14 Building Management and Support Services 108

C.5.14.1 General 108

C.5.14.2 Miscellaneous Work 109

C.5.14.3 Review of Design Documents 109

C.5.14.4 Inspections Assistance for Space Build Outs 110

C.5.14.5 Flag Procedures 110

C.5.14.6 Overtime Utilities 110

C.5.15 Monthly Progress Report 110

C.5.15.1 General 110

C.5.16 Reference Library 112

C.5.16.1 General 112

SECTION 6 MAINTENANCE SPECIFIC REQUIREMENTS 113

C.6.0 General 113

C.6.1 Maintenance Standard 113

C.6.2 Boiler Systems 114

C.6.2.1 General 114

C.6.2.2 Operation 115

C.6.2.3 Boiler Maintenance 115

C.6.2.4 Testing and Inspecting 115

C.6.2.5 Reporting 115

C.6.3 Air Distribution Equipment 116

C.6.3.1 General 116

C.6.3.2 Operation 116

C.6.3.3 Maintenance 116

C.6.3.4 Replacement of Air Filters 117

C.6.3.5 Testing and Inspecting 118

C.6.3.6 Reporting 118

C.6.4 Chiller Systems 118

C.6.4.1 General 118

C.6.4.2 Operation 118

C.6.4.3 Maintenance 118

C.6.4.4 Testing/Inspecting 119

C.6.4.5 Reporting 119

C.6.5 Cooling Towers 119

C.6.5.1 General 119

C.6.5.2 Operations 119

C.6.5.3 Maintenance 120

C.6.5.4 Testing 120

C.6.5.5 Reporting 120

C.6.6 HVAC Water Management 120

C.6.6.1 General 120

C.6.6.2 HVAC Water Management Plan 120

C.6.6.3 Operation 121

C.6.6.4 Maintenance 121

C.6.6.5 Testing and Inspecting 121

C.6.6.6 Reporting 122

C.6.6.7 Chemical Free Water Treatment System 126

C.6.7 Domestic Plumbing Systems 126

C.6.7.1 General 126

C.6.8 Lighting Systems 126

C.6.8.1 General 126

C.6.8.2 Operation 127

C.6.8.3 Maintenance 128

C.6.8.4 Testing and Inspecting 129

C.6.9 Electrical Switchgear and Switchboards 129

C.6.10 Emergency Power Equipment 129

C.6.10.1 General 129

C.6.10.2 Operation 129

C.6.10.3 Maintenance 130

C.6.10.4 Testing and Inspecting 130

C.6.10.5 Reporting 131

C.6.11 Oil Analysis and Oil Changes 131

C.6.11.1 General 131

C.6.11.2 Operations 131

C.6.11.3 Testing and Inspecting 131

C.6.11.4 Reporting 131

C.6.12 Vertical Transportation Systems 132

C.6.12.1 Elevator Associated Equipment Maintenance 132

C.6.12.2 Elevator Phone and Alarm Bell Testing 132

C.6.12.3 NCMMS Data Entry for Vertical Transportation Systems 132

C.6.13 Architectural and Structural Systems 132

C.6.13.1 General 132

C.6.13.2 Replacement Items and Painting 133

C.6.13.3 Machinery Rooms 133

C.6.13.4 Historic Buildings 134

C.6.13.5 Architectural Woodwork 134

C.6.13.6 Directories 134

C.6.13.7 Roofs 134

C.6.13.8 Roof Anchorages 135

C.6.14 Perimeter Access Control Systems (Security fixtures) 135

C.6.14.1 General 135

C.6.15 Child Care Center, Operation & Maintenance Requirements - Reserved 135

SECTION 7 ADMINISTRATIVE INSTRUCTIONS 135

C.7.0 Initial Inspection 135

C.7.1 Existing Deficiency Inspection/Initial Deficiency Report 136

C.7.2 Startup Phase/Transition Phase 137

C.7.3 Phase-out Transition Period 138

C.7.4 Contract Closeout Examination and Withholding of Final Payment 139

SECTION 8 PUBLICATIONS AND CITED STANDARDS 140

C.8.0 General 140

C.8.1 General Publications 140

C.8.2 Federal Publications 144

SECTION 9 - JANITORIAL OBJECTIVES AND SCOPE Sydney M. Arnovitz U.S. Courthouse

(FL0019ZZ) only. 150

C.9.1 Cleaning Hours 150

C.9.2 Building Information Data Sheet Estimates 150

SECTION 10 JANITORIAL SUSTAINABLE CLEANING / LEED-EB 150

C.10 Janitorial Sustainable Cleaning

C.10.1 LEED-EB (Reserved) 150

SECTION 11 JANITORIAL SUSTAINABLE PURCHASING 150

C.11 Sustainable Purchasing 150

C.11.1 Sustainable Product Standards 151

C.11.2 Key Sustainable Products (KSPs) 151

C.11.2.1 Proof of Compliance 153

C.11.2.2 Exemptions 153

C.11.3 Sustainable Cleaning Plan 153

SECTION 12 JANITORIAL STANDARD SERVICES 154

C.12.1 Interior Services 154

C.12.1.0 Performance Standards 154

C.12.1.1 Floor Care 154

C.12.1.2 Carpets and Rugs 155

C.12.1.3 Floor Mats and Runners 155

C.12.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms and Holding Cells 156

C.12.1.5 Fixtures 157

C.12.1.6 Surfaces 157

C.12.1.7 Walls 158

C.12.1.8 High Cleaning 158

C.12.1.9 Dusting 158

C.12.1.10 Trash, Wastebaskets and Ash Receptacles 158

C.12.1.11 Recyclables 158

C.12.1.12 Elevators, Escalators and Stairways 158

C.12.1.13 Plate Glass 159

C.12.1.14 Window Washing (Interior Side) 159

C.12.1.15 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) 159

C.12.1.16 Fine Arts Collection and Historic Buildings (Reserved) 159

C.12.1.17 Policing Inside Areas 159

C.12.1.18 Interior and Atrium Plants (Government Plants) (Reserved) 159

C.12.1.19 Concessions (Cafeterias, Snack Bars and Vending Machine Areas) 159

C.12.1.20 Postal Space (Reserved) 160

C.12.1.21 Fitness Centers, Health Units, Lactation Rooms, and Laboratories (Reserved) 160

C.12.2 Exterior Services 160

C.12.2.0 Performance Standards 160

C.12.2.1 Plate Glass 160

C.12.2.2 Window Washing (Exterior) 160

C.12.2.3 Canopies 160

C.12.2.4 Hard Surface Areas 160

C.12.2.5 Ash Receptacles and Trash Containers 161

C.12.2.6 Surfaces (Signs, Vending Machines, Tables, etc.) 161

C.12.2.7 Graffiti Removal 161

C.12.2.8 Excrement Removal (Human, Bird and Animal) 161

C.12.2.9 Policing Outside Areas 161

C.12.3 Snow and Ice Removal (Reserved) 162

C.12.4 Grounds Maintenance 162

C.12.4.0 Landscape Erosion Management 162

C.12.4.1 Grounds Maintenance Services 162

C.12.4.2 Composting 162

C.12.4.3 Trees and Shrubs 162

C.12.4.4 Mulching 163

C.12.4.5 Mowing and Edging 163

C.12.4.6 Leaf Removal 164

C.12.4.7 Over Seeding, Dethatching and Plugging 164

C.12.4.8 Fertilization 164

C.12.4.9 Flowerbeds and Plants 164

C.12.4.10 Plant Replacements 164

C.12.4.11 Soil and Ground Covers 164

C.12.4.12 Unimproved Grounds (Reserved) 165

C.12.4.13 Fence Lines 165

C.12.4.14 Weeds 165

C.12.4.15 Irrigation 165

C.12.4.16 Watering 165

C.12.4.17 Adjust, Clean and Set Automatic Controllers 166

C.12.4.18 Integrated Pest Management Plan (IPM) 166

SECTION 13 JANITORIAL ABOVE STANDARD SERVICES 166

C.13.1 Carpet Extraction (Private Areas) 166

C.13.2 Window Washing (Interior / Exterior) 167

C.13.3 Postal Lock Boxes and Mail Cases (Reserved) 167

C.13.4 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)

(Reserved) 167

C.13.5 Pressure Washing and Steam Cleaning 167

C.13.6 Tree Thinning (Reserved) 168

C.13.7 Government Furnished Trees and Plants (Planted In Ground or Planters) (Reserved) 168

C.13.8 Snow and Ice Removal for Areas Requiring Heavy Equipment (Reserved) 168

SECTION 14 JANITORIAL SERVICE CALLS 168

SECTION 15 SOLID WASTE/TRASH/RECYCLING MANAGEMENT 168

C.15.1.0 Solid Waste/Trash Audits 169

C.15.1.1 Extent of Work 169

C.15.1.2 Solid Waste/Trash Removal and Disposal 169

C.15.1.3 Solid Waste/Trash Records and Reports 170

C.15.1.4 Pick-ups on Call 170

C.15.2.0 Recycling 171

C.15.2.1 Extent of Work 171

C.15.2.2 Recyclable Materials Disposition 172

C.15.2.3 Recyclables 172

C.15.2.4 Pick-ups on Call 172

C.15.2.5 Recycling Containers 172

C.15.2.6 Restriction on Use 173

C.15.2.7 Recycling Proceeds 173

C.15.2.8 Recycling Records and Reports 173

SECTION 16 ENVIRONMENTAL REPORTING 174

C.16.0 Recycling and Waste Reports 174

C.16.1 Report Calculations 174

C.16.2 Sustainable Purchase Reporting 174

C.16.3 Integrated Pest Management Report 175

C.16.4 Supporting Documentation 175

C.16.5 Reporting Formats 175

SECTION 17 INTEGRATED PEST MANAGEMENT 175

C.17.0 Preventive Pest Maintenance 175

C.17.1 Initial Pest Assessment 176

C.17.2 Recommendations for Pest Management and Control 176

C.17.3 (Reserved) 176

C.17.4 Pests Included and Excluded 176

C.17.5 Initial Pest Assessment 177

C.17.6 Pest Control Plan 177

C.17.7 Pesticide Application 178

C.17.8 Structural and Procedural Recommendations 179

C.17.9 Record Keeping 179

C.17.10 Manner and Time to Conduct Service 179

C.17.11 Insect Control 180

C.17.12 Rodent Control 181

C.17.13 Safety and Health (Pest Management) 181

SECTION 18 CHILD CARE CENTER, JANITORIAL REQUIREMENTS (RSERVED) 181

SECTION 19 JANITORIAL CLEANING SCHEDULES 181

SECTION 20 CONTRACTOR AND GOVEDRNMENT COORDINATION MEETINGS 182

SECTION 21 CONTRACTOR SUBMITTALS/DELIVERABLES CHART 183

C.21.1 Contractor O&M Deliverables 183

C.21.2 Contractor Janitorial Deliverables 191

SECTION 22 EXHIBITS 194

Exhibit 1 - Building Information Sheets 194

Exhibit 2 - Energy and Water Efficiency Monthly Report 196

Exhibit 3 – Construction Services Form 205

Exhibit 4 – GSA Smart and Sustainable Buildings 211

Exhibit 5 - Occupant Agency Program Asset List 214

Exhibit 6 – Elevator Communication and Test Form 215

Exhibit 7 – PBS Waste Audits 216

Exhibit 8 – Recycling/Solid Waste/Trash Report 220

Exhibit 9 - Quality Assurance (QA) Inspection Form 222

Exhibit 10 – Florida AST/UST General Reminders 228

D. PACKAGING & MARKING 232

D.1. Payment Of Postage And Fees 232

D.2. Marking 232

E. INSPECTION & ACCEPTANCE 233

E.1. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR CONTRACT

ADMINISTRATION 233

E.1.1 Contractor Responsibility 233

E.1.2 Contracting Officer 233

E.1.3 Contracting Officer’s Representatives (COR) 233

E.1.4 Government Quality Assurance 233

E.2.FAILURE TO PERFORM 234

E.3.EXCUSABLE DELAYS 234

F. DELIVERIES OR PERFORMANCE 235

F.1 PLACE OF PERFORMANCE 235

F.2. TERM OF CONTRACT 235

F.2.1 Term of the Contract 235

F.3. OPTION TO EXTEND THE TERM OF THE CONTRACT 235

F.4. REPORTING REQUIREMENTS 236

F.4.1 Plans, Schedules and Report Format Submission Requirements 236

F.4.2 Other Reports 236

G. CONTRACT ADMINISTRATION DATA 237

G.1. PAYMENTS 237

G.1.1 General 237

G.1.2 Payments for Additional Services 237

G.1.3 Submission of Invoices for Additional Services 237

G.2. UNEXPECTED BUILDING CLOSURES 238

G.3. WITHHOLDING MONIES FOR NON-SUBMISSION OF WORK SCHEDULES 238

G.4. WITHHOLDING MONIES FOR NON-SUBMISSION OF REPORTS 238

G.5. APPLICATION OF CRITERIA FOR DEDUCTIONS (NON-PERFORMANCE 238

G.6. REDUCTIONS AND ADDITIONS OF SPACE 239

G.7. ADDITIONS AND DELETIONS OF BUILDINGS 240

H. SPECIAL CONTRACT REQUIREMENTS 241

I. CONTRACT CLAUSES 242

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) 242

Clauses Incorporated by Reference 242

Clauses Incorporated in Full Text 243

52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (DEVIATION

GSAM 552.212-4 - FEB 2018) 243

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUES

OR EXECUTIVE ORDERS-COMMERCIAL ITEMS 251

52.217-8 OPTION TO EXTEND SERVICES 258

52.217-9 OPTION TO EXTEND THE TERM OF CONTRACT 258

52.219-17 Section 8(a) Award (Oct 2019) 259

52.223-7 NOTICE OF RADIOACTIVE MATERIALS 259

52.223-9 ESTIMATE OF PERCENTAGE OF RECOVERED MATERIAL CONTENT FOR

EPA-DESIGNATED ITEMS 260

52.237-3 CONTINUITY OF SERVICES 260

552.212-71 CONTRACT TERMS AND CONDITIONS APPLICABLE TO GSA ACQUISITION

OF COMMERCIAL ITEMS 261

552.212-72 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS APPLICABLE TO GSA ACQUISITION OF

COMMERCIAL ITEMS 261

GSAM 552.228-5 GOVERNMENT AS ADDITIONAL INSURED (JAN 2016) 262

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS) 263

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS 264

52.212-3 CERTIFICATIONS AND REPRESENTATIONS 264

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND

VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020) 282

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS 285

L.1. INSPECTION OF FACILITY/SITE VISIT 285

L.2. REQUESTS FOR INFORMATION/QUESTIONS & ANSWERS

L.3. NOTICE TO JOINT VENTURES 287

L.4. SERVICE CLASSIFICATION AND SIZE STANDARD 287

L.3. PROPOSAL SUBMISSION AND CONTENT 287

L.3.A. GENERAL 287

L.3.B. SUBMISSION AND CONTENT OF PROPOSAL 287

L.3.C PROPOSAL CONTENT: 290

L.5. SOLICITATION PROVISIONS 297

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (Feb 1998) 297

52.212-2 EVALUATION-COMMERCIAL ITEMS 297

52.217-5 EVALUATION OF OPTIONS 298

52.237-1 SITE VISIT (TAILORED) 298

GSAM 552.217-71 NOTICE REGARDING OPTION(S) (NOV 1992) 298

M. EVALUATION FACTORS FOR AWARD 299

M.1. BASIS OF AWARD 299

M.2. LOWEST PRICE TECHNICALLY ACCEPTABLE EVALUATION PROCESS

M.3. TECHNICAL FACTORS 300

Factor 1A – Minimum Performance Standards (Experience) Operations and Maintenance

Program 300

Factor 1B — Janitorial Cleaning Program 301

Factor 2A — Past Performance (O&M) 302

Factor 2B —Past Performance (Janitorial) 302

Factor 3 — Management Approach 303

M.4. PRICE EVALUATION 304

Formula for Calculating Total Evaluated Price 304

A. FORMS

See attached Standard Form (SF) 1449.

B. SERVICES, ORDERING AND PRICES

This solicitation contains a work statement for a performance-based service. This means that the

Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

The contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before the performance becomes unacceptable.

B.1. Description of Services

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor will be required to provide management, operations and maintenance related services during the initial six (6) months of service in accordance with the requirements of this solicitation and prices for basic and alternate services.

There is a provision for the exercise of four (4) additional twelve month periods, which may be exercised upon 30 days written notice to the Contractor at the Government’s option and shall be contained in the resulting contract awarded. Evaluation of options does not obligate the government to extension of the contract term past the initial year (s) of service.

B.2. Bid/Offer/Basic Services Benchmark Data

General Services Administration will utilize the BOMA Experience Exchange Report (BEER) Benchmark

Data and Regional market analysis to determine a reasonable per square foot cost for these services.

https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark

B.3. Alternate Bid/Offer for Additional Services

Offerors must quote a price per man-hour for providing additional services when ordered by the

Contracting Officer’s Representative in addition to the services specified as “basic services” in Section C.

This additional services provision is to be used to satisfy the Government’s short-term non-recurring need for service.

Should a continuing need for additional service arise; a contract modification will be negotiated pursuant to the “Changes” clause contained on the Supplemental Contract Clauses for Building Service Contracts.

Orders for additional services may be placed for each service by the CO. All individual orders will be confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service provided and will establish the hours of service for which the Contractor will be compensated, based on the CO or his/her designee authorization log. Monthly orders totaling less than

$2,500.00 will be processed via use of the Government Visa credit card or direct pay system as shown in

Section G, and will not be confirmed in writing. If an emergency arises after hours, the contractor must contact the COR for authorization to perform emergency repairs.

B.4. Pricing Of Options for Contract Services

Offerors/bidders shall price the option requirements for the four (4) additional 12-month periods by assuming that the minimum hourly wages and fringe benefits established by the U.S. Department of Labor

(DOL) or Collective Bargaining Agreement (CBA), for the initial twelve-month period of performance will apply to the additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the DOL

(https://beta.sam.gov/search?keywords=&sort=-modifiedDate&index=wd&is_active=true&page=1 ) or

CBA which is provided as a separate document in the solicitation.

Wage Determination No. CBA-2019-12678

The following Occupation Codes and Titles apply

01270- Production control Clerk

23411 – Heating, Ventilation and Air Conditioning Mechanic Research Facility

23160 – Maintenance Electrician

23810 - Maintenance Plumber

23370 – General Maintenance Worker

23470 – Laborer

11150 - Janitoral https://beta.sam.gov/search?keywords=&sort=-modifiedDate&index=wd&is_active=true&page=1

There is a collective bargaining agreement (CBA) in place for the following locations:

Sidney M. Aronovitz USCT (FL0019ZZ), Key West, FL

Fort Pierce CTHS (FL0030ZZ), Fort Pierce, FL

Claude Pepper FB (FL0061ZZ), Miami, FL

Brickell Plaza FB (FL0079ZZ), Miami, FL

Fort Lauderdale FB-CT (FL0089ZZ), Fort Lauderdale, FL

James L. King Federal Justice Building (FL1021ZZ), Miami, FL

Collective Bargaining Agreement dated: 01 March 2019

International Union of Operating Engineers

Local 487 – AFL-CIO

The CBA will be included as a separate attachment to solicitation.

In the event the option(s) is exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled Fair Labor Standards

Act and Service Contract Act - Price Adjustment (Option Contract). (See Sec. I)

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

This is a Performance Based Service Contract which focuses on the needs of the customer rather than on how the contractor meets those needs. The success of the contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer through a partnering effort between the CO or his/her designee and the contractor, Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the contractor. A higher level of effective communication between the Government and contractor is essential for partnering and performance based service contracting to succeed. The success of this contract is shared between the Government and the contractor.

More emphasis is placed on the contractor’s internal self-management of quality; not the usual external inspection by Government Inspectors, although that is a part of this contract as well. All parties should act proactively to reduce service cost; therein providing an incentive for the contractor.

Section 1 General Contract Requirements

C.1.0 GENERAL

This is a Performance Based Work Statement (PWS) for Operations, Maintenance, and Janitorial Related

Services defined under the scope of this contract. This PWS describes the minimum requirements of the

U.S. General Services Administration (GSA) and acceptable outcomes to be performed by the Operations and Maintenance Contractor (known from here on as Contractor). All, or part of, the successful offeror’s

Management Plan shall be incorporated into the contract.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from both parties, thus creating a single culture with one set of goals and objectives. Partnering requires that both parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the

Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

GSA intends to purchase Contractor provided technical and managerial expertise to assist in the holistic management of assets over the long term. A higher level of effective communication between the

Government and Contractor is essential for partnering and for this performance based service contract to succeed, whereas the success of this contract is shared between the Government and the Contractor. More emphasis is placed on the Contractor’s self-management of quality, not the usual inspection by

Government inspectors, although that is a part of this contract as well. All parties shall act proactively to reduce service cost.

GSA is committed to Federal leadership in the design, construction, and operation of high-performance and sustainable buildings. A major element of this strategy is the implementation of common strategies for operating and maintaining buildings. As a result, this contract requires the Contractor to participate and partner with the Government in the initiative of obtaining high performance and sustainable operations, inclusive of initiatives to conserve energy and water consumption, recycling programs, meeting or exceeding specific environmental, regulatory, or performance standards, and the utilization of green products and services. The following sections detail the GSA minimum requirements and acceptable outcomes. The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight.

To the extent possible and consistent with EO 13788, the Contractor shall maximize the use of goods, products and materials that are produced in the United States.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-

05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (ASTM E1971-05) and ISSA’s web site

(www.issa.com).

The contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Buildings:

1. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the CO or his/her designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this contract

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the PWS for thermal comfort and indoor air quality

d. Use low emitting materials for maintenance. In particular, use products that have low pollutant emissions; adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s biobased content recommendations

(website) for maintenance of or use in the building.

https://www.astm.org/DATABASE.CART/HISTORICAL/E1971-05.htm http://www.issa.com/

g. Use environmentally preferable products that have a lesser or reduced effect on human health and the environment, See the Federal Green Construction Guide.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally preferable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through many means and processes. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible

III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available use

EPA’s Water Sense-labeled products or other water conserving products, where available.

IV. Be aware that the building(s) and management involved with this contract maybe in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, LEED or comparable programs. The contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

V. The policy of GSA is to bring existing buildings into conformity with GSA’s Strategic Sustainability

Performance Plan (SSPP).

VI The purpose of partnering is to adopt procedures wherein the contract and Government work together in achieving contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

VII. This is a fixed-price contract and while working with the Government in obtaining goals the contractor is motivated to find improved methods of performance in or to increase its profits. Results of an effective partnership should reflect a “mutual win” situation.

VIII. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Operations and Maintenance Contractor (known as Contractor).

The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Control Plan (QCP).

d. Maintain the NCMMS service call system in a prompt and professional manner at all times in order to promote timely and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed by maintaining accurate updates in the NCMMS for all work orders and Preventative

Maintenance (PM) actions and updates summarized in the monthly report.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel Training

Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances.

h. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits. If a change in law or regulation requires the

Contractor to implement an action that will result in an increase or decrease in Contract price, the

Contractor shall submit to the CO or their designee a price proposal for such change. If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

PARTNERING

The purpose of partnering is to adopt procedures wherein the contract and Government work together in achieving contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

GSA seeks to establish a Partnering relationship with the Contractor to accomplish its program objectives in implementing this contract scope of work. The objective of the Partnering process is to establish an effective problem-finding/problem-solving management team composed of personnel from both parties, thus creating a single culture with one set of goals and objectives. Partnering requires that both parties recognize and address those opportunities and challenges that will be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values.

GSA will select team members to participate in joint activities with the contractor partnering team members. The GSA and Contractor team will utilize various methods to ensure that the contract requirements are consistently met as well as GSA measures which include energy and water savings, environmental goals, proper utilization of GSA National Computerized Maintenance Management System

(NCMMS), and tenant satisfaction. These methods include brainstorming, planning, execution, monitoring, feedback, and refinement of key performance indicators and their associated contract requirements.

Contractor personnel, including subcontractors and vendors from various levels of each organization, are encouraged to participate. The Partnering team should be both balanced and have as few individuals as possible for efficiency.

In order to meet the objectives of a successful partnership between the Government and the contractor, it is required that the contractor provide, at minimum, a full time on-site Project

Manager whose qualifications meet the requirements of section C.1.2.1. Although it will primarily be the responsibility of the on-site Project Manager to participate in the day to day partnership with the government it is also expected that the contractor’s corporate office will participate at a minimum in quarterly meetings. These meetings can be attended virtually or on-site as determined by the contractor. The contractor is expected to visit the site annually under the quality control section of this requirement and should allocate time to participate in the partnership meeting during that visit.

C.1.0.1 Contract Systems and General Objectives

The Contractor shall provide management, supervision, labor, materials, equipment, and supplies (shipping

& handling) and shall be responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, repair of equipment and systems,(listed below) and all related services located within the property line of the following locations:

Sydney M. Arnovitz U.S. Courthouse (FL0019ZZ) Alto Lee Adams Sr. US Courthouse (FL0030ZZ)

301 Simonton St. 101 South US Highway 1

Key West, FL 33040 Fort Pierce, FL 34950

Claude Pepper Federal Building (FL0061ZZ) Brickell Plaza Federal Building (FL0079ZZ)

51 SW 1St Ave 909 SE 1st AVE

Miami, FL 33130 Miami, FL 33130

US Courthouse (FL0089ZZ) James L King Federal Justice Building (FL1021ZZ)

299 E Broward Blvd 99 NE 4 th St

Ft Lauderdale, FL 33301 Miami, FL 33130

a. Heating, ventilation, and air conditioning (HVAC) systems and equipment.

b. Kitchen hoods, toilets, and exhaust systems

c. Electrical systems and equipment, lighting and switchgear systems.

d. All control systems that are within the scope of this Contract:

1. Building Automation System (BAS) [[[(where BAS systems are connected to the GSA network, the Contractor’s employees will need to obtain a GSA ENT account to access systems)]]]. The following buildings are on the GSA network: Sydney M. Arnovitz U.S. Courthouse (FL0019ZZ) and

Claude Pepper Federal Building (FL0061ZZ).

2. All Building Control Systems to include (BAS), Public Address Systems, and Security Control

Systems (Note: Software maintenance and upgrades for BAS is the responsibility of GSA if on the GSA network; Software maintenance and Access and Control for Security Systems such as card readers is the responsibility of GSA. Software maintenance for Fire Alarm Systems is the responsibility of the contractor. The software maintenance of lighting control systems and BAS systems not on the GSA network is the responsibility of the contractor). The following buildings are not network: Alto Lee Adams Sr. US Courthouse (FL0030ZZ), Brickell Plaza Federal

Building (FL0079ZZ), US Courthouse (FL0089ZZ), and James L King Federal Justice Building

(FL1021ZZ).

e. Plumbing and domestic water equipment and systems to include domestic water fountains and coolers, storage tanks, pumps, backflow preventers, rain water harvesting systems and cisterns.

f. Kitchen/concessions/restroom/mechanical area drains and grease traps.

g. Maintenance of landscape irrigation systems to include controllers, pumps, timers, and sprinkler nozzles.

h. Sanitary sewage equipment and systems.

i. Storm drainage equipment and systems -

j. Fire protection and life safety systems and equipment including detection, notification, and communication systems, as well as monitoring service, sprinkler systems, standpipes, backflow preventers, water storage tanks, fire extinguishers, etc.

k. Special suppression systems (i.e., wet chemical, dry chemical, FM-200, Inergen, Halon, etc.)

l. Smoke control systems (i.e., building, atrium, stair pressurization, elevator ventilation, etc.)

m. Perimeter and non-tenant security system (locks, gates/arms, operable bollards, wedge plates, keypads, card readers, magnetic locks, etc.…) and its components (hardware only) which includes general building public access and all garage access.

n. Dock levelers, roll-up doors, and sliding gates.

o. Architectural and structural systems, fixtures, doors, windows, roofs, and equipment within the site

(to the property line).

p. US Flag pole, lighting and pulley systems.

q. Roofing system investigations, inspections, and repairs.

r. Mechanical equipment for window washing (wall glider, tracks, davits, and associated equipment).

s. Static and dynamic bollard systems, gates, and fences

t. Fire doors and windows (including hinges, closers and latching hardware)

u. Parking Lots, parking lot surfaces, sidewalks and illumination.

v. Parking control equipment, and loading dock equipment.

w. DSL, Modems, and other information systems periphery used to include the communication and data lines necessary to operate the fire alarm monitoring and web based access to NCMMS. Phone lines for fire alarm dialers are the responsibility of O&M contractor for all six buildings.

x. Cleaning and maintenance of ductwork above the ceiling, and any fire suppression or fire alarm equipment associated with kitchen hood systems.

y. Elevator Cab lights and Emergency Phone Testing for Elevators. (Note: Changing of Light

Bulbs/Ballast/ drivers in the Elevator Cars is the responsibility of the Contractor as well as Elevator

Emergency Phone testing. The contractor is NOT responsible for actually changing light bulbs in elevator pits, and hoist ways however; supplying bulbs/ballast is required.

z. Dispensing equipment in the restrooms and all hand sanitizers in common areas. This includes supplying batteries for all towel dispensers, soap dispensers, automatic operated flush valves, and sink faucets.

aa. Window Blind repairs for common areas ONLY (i.e. non tenant space).

bb. Service request desk operations to include asset/equipment records management, real-time production control and dispatching of tenant or any reactive calls for all types of services, development and scheduling of planned maintenance and repairs, creating and use of query based reports, and record keeping using the National computerized maintenance management system

(NCMMS).

cc. Janitorial and Related Services – Sydney M. Arnovitz U.S. Courthouse (FL0019ZZ) Only

C.1.0.1.1 Scope Exclusions

Excluded from this scope are:

a. Agency installed/specific Security systems (does not include mechanical components of the door, closers, keepers, hinges, etc.)

b. Government telecommunication systems.

c. Equipment owned and operated by tenant agencies.

d. Furnishings, furniture, portable equipment, office partitions and cubicles unless specifically noted in the asset list (not installed as fixtures).

e. Kitchen appliances and equipment owned by the concessions vendor.

f. Equipment owned by servicing public utilities.

g. Maintenance and upgrade of software supported IT software or software licenses (to include building automation systems (BAS), lighting systems, security systems, and advance metering systems that reside on the GSA Network.

h. Upgrade of software and software licenses for NCMMS.

i. Fitness center equipment.

j. Vending machines – Disinfecting for vending is required daily for Sydney M. Arnovitz U.S.

Courthouse (FL0019ZZ). Maintenance and repair of vending machines is excluded.

k. Additional services as needed by various agencies.

Additional services may be ordered at the discretion of the Government for work relating to the operations, maintenance and repair or upgrade of the covered facilities, but not covered in the basic services of the contract, as described in this document.

C.1.1 Discrepancy in the Specifications

In any cases of discrepancy in the specifications, the matter shall be immediately submitted to the

Contracting Officer (CO). The decision of the CO as to the proper interpretation of the specifications shall be final in accordance with the Disputes Clause of this Contract.

C.1.2 Personnel

The Contractor shall adhere to the staffing levels, which include Government mandated minimum staffing

(C.1.2.2.1) as well as other proposed staff that were submitted in their price quote prior to award as part of the Bid proposal. Any changes to the proposed staffing levels, qualifications of proposed staff or key personnel, or the areas of expertise or disciplines of the proposed staff shall be submitted for review and approval from the CO or their designee.

C.1.2.1 Contractor Key Personnel

The Contractor shall designate a Project Manager and On-Site Supervisor. The Contractor shall provide the name and contact information to the CO. The Project Manager is considered essential to the work being performed under this Contract. Before removing, replacing, or diverting the Project Manager, the

Contractor shall (1) notify the CO two weeks in advance and (2) submit justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this Contract.

Note: The Project Manager performs the lead role in planning and coordinating overall Contractor activity and ensuring contract compliance. They are accountable for the entire scope, staff, resources, and the success of the contract. The Project Manager has complete authority to act for the Contractor in every detail during the term of the contract, and shall have the authority to exercise financial expenditures and controls, accept notices of deductions, inspection reports and all other correspondence on behalf of the Contractor.

The Project Manager shall possess at least five years of recent (within the past ten years) experience in the management and supervision of building mechanical operations and maintenance for buildings of the approximate size, complexity and characteristics of the buildings to be covered by this Contract. A detailed resume shall be submitted to the CO or their designee for approval prior to the assignment of the project manager to the Contract. Both new and replacement project manager’s shall meet these qualification standards. Minimally, the resume shall contain:

a. The full name of the proposed project manager.

b. A detailed description of the proposed project manager’s employment history for the previous five years. The names and addresses of the companies for whom the proposed project manager worked for the past five years, along with the names and telephone…