Survey_Document.pdf

PDF 100 KB Posted

Attached to
Middle Fork Bottoms State Park Modular Bath House - UPDATED
Solicitation number
Event 32701-13600
Issued by
Madison County, Tennessee

About this file

This document is a customer feedback survey request letter from the Tennessee Central Procurement Office (CPO) to agencies that utilize their procurement services. The letter provides a link to a SurveyMonkey questionnaire (https://www.surveymonkey.com/r/stateoftncpocustomer) where agencies can evaluate the CPO's services and the work of their Sourcing Analysts across various areas of the procurement process. Recipients are instructed to rate their experiences using a Likert scale ranging from "Strongly agree" to "Strongly disagree," with an option to select "Neither agree nor disagree" for non-applicable items.

The survey initiative aims to strengthen partnerships between the CPO and state agencies by gathering assessments and actionable feedback to improve CPO approaches, processes, and tools. For immediate concerns, agencies are directed to contact Shane Gibson at 615-253-4762. The letter is signed by Kyle Villagomez, Sourcing Account Specialist at the Central Procurement Office, located in the Tennessee Tower, 3rd Floor, 312 Rosa L. Parks Ave., Nashville, TN 37243.

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Text version

Central Procurement Office • Tennessee Tower, 3rd Floor 312 Rosa L. Parks Avenue, Nashville, TN 37243 Tel: 615-741-1035 • Fax: 615-741-0684 • tn.gov/generalservices/

To whom it may concern:

Below is a link to the Central Procurements Office’s surveying tool. We ask that you take a few short minutes to complete this survey. The purpose of this survey is to strengthen the partnership between Agencies and the Central Procurement Office (CPO) by capturing Agency assessments of, and actionable comments on, the services provided by the Central Procurement Office. Our goal is to meet Agency procurement-related needs and goals by implementing improvements to CPO approaches, processes, and tools deriving from this feedback.

To complete the survey, please go to the following link:

https://www.surveymonkey.com/r/stateoftncpocustomer, and, where applicable, select the response (“Strongly agree,” “Agree,” etc.) that best describes the Sourcing Analyst’s work in each of the various areas of the procurement process. Select the “Neither agree nor disagree” response for any question that is not applicable to your experiences with the Central Procurement Office in general or this procurement specifically.

Additionally, if there are any concerns that you or others in your agency feel need to be dealt with immediately please contact Shane Gibson 615-253-4762.

Thank you, Kyle Villagomez | Sourcing Account Specialist Central Procurement Office Tennessee Tower, 3rd Floor 312 Rosa L. Parks Ave., Nashville, TN 37243

p. 615-532-1339 Kyle.Villagomez@TN.gov tn.gov/generalservices/ Recognize this Employee https://www.surveymonkey.com/r/stateoftncpocustomer mailto:Mike.Bentheimer@tn.gov http://www.tn.gov/generalservices https://stateoftennessee.formstack.com/forms/dgs_customer_feedback

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