Statement of Work 2023 Vending Concessionaires.pdf

STATEMENT OF WORK

FOR

VENDING MACHINE/ CONCESSIONAIRES

AT

VARIOUS LOCATIONS ON HILL AIR FORCE BASE (HAFB) WITH

THE NON-APPROPRIATED FUND INSTRUMENTALITY (NAFI) CIVILIAN WELFARE FUND (CWF)

01 AUG 23 – 31 JUL 24

GENERAL REQUIREMENTS

1. BACKGROUND: Hill AFB Civilian Welfare Fund (CWF) currently has 17 “Micro Market/Bistro/Canteen” Self-Checkout Kiosks Vending providing fresh food such as sandwiches, frozen foods, snacks, and beverages; 32 Snack Vending Machines; 168 Beverage Vending Machines to service the Civilian population working on Hill AFB.

2. SCOPE: 75th Force Support Squadron requires a similar amount of vending machines to replace or continue the currently located machines located on Hill AFB listed in the background with the ability to add/remove machines as needed/requested by NAFI or CWF on behalf of Hill AFB Facilities. Total machines/services currently spread between 3 Concessionaires.

3. DESCRIPTION OF WORK: The contractor shall furnish all labor, transportation, materials, and equipment to install and maintain vending machines/ Self-Checkout Kiosks in various buildings across the base.

4. PERFORMANCE REQUIREMENTS: The contractor shall provide all equipment, labor, materials, and cost to perform the following services in accordance with this project:

1. Maintain inventory/stock levels regularly in each machine, scheduled as often as sales require or as often as needed to maintain fresh stock.

2. Replace expired products with non-expired products before or upon the expiration date.

3. Issue refunds/reimbursement for expired products, damaged products and/or customer satisfaction issues. Refunds paid directly to the customer or to the NAFI CWF Office.

4. Repair and maintain all machines to keep them fully functional, in a timely manner.

5. Add new machines or remove existing machines when requested by NAFI or CWF on behalf of Hill AFB.

6. Collect cash/coins/electronic payment sales from each machine on at least a monthly basis.

7. Pay Commission Checks and/or reimbursements for refunds if applicable, on a monthly basis to the Non-Appropriated Funds Accounting Office (NAFAO).

8. Accurately label all machines with correct pricing, machine ID number and any information related to Credit Card Holding Amounts if applicable.

9. Label “Healthy/Choice Fit/Fit Choice” healthy options with an appropriate label to denote it is a healthier selection.

10. Partner with the CWF or NAFI representative to perform audits/collections as required/requested in line with the contract and Air Force Regulations.

5. PERIOD OF PERFORMANCE: A 12-month Contract with the option to continue the contract for up to an additional 4 years to be signed in 12-month increments if renewal is chosen by the NAFI CWF.

6. STANDARD WORKDAY/WEEK: Work to be accomplished during the standard 8-hour day, 5-day week, Monday through Friday, between the hours of 6:00 AM and 4:00 PM local time, excluding Federal legal holidays and non-workdays resulting from holidays occurring on weekends. Work may be required during off-duty hours and weekends to meet special requirements.

7. USE OF UTILITY SERVICES. The contractor shall be permitted the use of utility services (water and electric) from the government's existing system outlets at each facility location.

8. BASE AND SAFETY REGULATIONS. The contractor shall conform to all Air Force regulations and directives pertaining to security, safety, fire, traffic, and personnel clearances in so far as they pertain to the contractor's activities while on Hill AFB. The contractor shall brief his workers on safety and fire prevention regulations. The contractor shall conform to all Air Force regulations and directives pertaining to readiness exercises conducted at random which may include reduced or no access entering/exiting the base, buildings or areas that are participating in the exercise. The contractor shall conform to all instructions and directions pertaining to security, safety, and readiness exercises.

9. PROTECTION OF GOVERNMENT PROPERTY. The contractor shall be held liable for any property damages caused as a result of contractor activity.

GENERAL INFORMATION

CONTRACTOR CONSENT TO BACKGROUND CHECKS: The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant. All contractor and subcontractor personnel must consent to background checks. Contractor and subcontractor personnel who do not consent to a check will be denied access to the installation. Information required to conduct a check includes but is not limited to full name, driver’s license number, and/or social security number, date of birth of the person entering the installation. Completion of a successful background check does not invalidate the requirement for an escort when contractor or subcontractor personnel are working within controlled or restricted areas.

BADGES: The contractor is required to return all DBIDS cards, RABS, Vindicators, and/or passes which will be turned in to the Visitors Control Center or NAFI appointed representative, upon expiration of pass and/or completion of contract or upon end of employment with the concessionaire company.

SAFEGUARDING CLASSIFIED OR UNCLASSIFIED INFORMATION: The contractor shall meet Air Force standards for storing, processing, and handling classified information and systems. Additionally, all resources (e.g. maps, publication/instructions, photos) provided by the government to assist the contractor in the performance of their contract will be surrendered upon termination of employment or the end of the contract performance period.

CONTRACTORS WORKING IN CONTROLLED OR RESTRICTED AREAS: The Unit requesting contract support will provide escort(s) for contractors at all times when within a controlled area. Contractors shall not escort other contractor employees within controlled or restricted areas. Scheduled days/times will be arranged with the NAFI or CWF Representative prior to the date access is required. In addition, contractors shall fulfill, maintain, and comply with all security requirements and command/local directives.