DFSP Norfolk PWS (16 Sep 2024).pdf

PERFORMANCE WORK STATEMENT (PWS)

for

AIRCRAFT AND GROUND FUEL SERVICES

and

FUEL STORAGE AND DISTRIBUTION

Under

SOLICITATION

SPE603-24-R-0506

at

DEFENSE FUEL SUPPORT POINT (DFSP) NORFOLK, VA

Including Craney Island, Sewell’s Point, Chambers Field, and Joint

Expeditionary Base (JEB) Little Creek – Fort Story

Date: 16 September, 2024

TABLE OF CONTENTS

C-1.0 C-1.1

Requirements and Deliverables Responsibilities

C-1.2 Facilities 4 C-1.3 Contract Detailed Plans 4 C-1.4 Contract Turnover 7 C-1.5 Quality Monitoring and Evaluation 7 C-1.6 Staffing 7 C-1.7 Key Personnel 8 C-1.8 Service Personnel 12 C-1.9 Correspondence and Visits 15 C-1.10 Information and Records Management 16

C-2.0 C-2.1

Performance Requirements Fuel Operations

C-2.2 Bulk Storage Operations 18 C-2.3 JEB Little Creek-Ft Story Service Station 22 C-2.4 Chambers Field and JEB Little Creek-Ft Story, Ground Fuels 23 C-2.5 Recyclable and Recoverable Fuels 23 C-2.6 Product Inventory Accountability 23 C-2.7 Product Quality Surveillance 23 C-2.8 Maintenance 24 C-2.9 Training 32 C-2.10 Safety 32 C-2.11 Environmental 32 C-2.12 Security 33 C-2.13 Incidental Equipment 35 C-2.14 Use of Navy Facilities 35

C-3.0 Contractor Furnished Equipment 35

C-3.1 Vehicles and Equipment 35 C-3.2 C-3.3 C-3.4 C-3.5 C-3.6

Records Disposition of Property Property Storage Equipment Inspection Other Contractor Provided Equipment and Supplies

APPENDICES

Appendix A: Facility Specific Information 42 Appendix B: Definitions, Acronyms, and Abbreviations 53 Appendix C: Reference Document Listing 55

C-1.0 Requirements and Deliverables

C-1.1 Responsibilities: This Performance Work Statement (PWS) is established to identify reasonable and realistic Operational Mission Requirements. The contractor must execute the management, operation, maintenance, repair, product quality surveillance, inventory/accounting controls, security, safety, and environmental protection of the assets, properties and performance duties as identified in the PWS. The contractor must utilize best industry directives, regulations, and instructions, in accordance with DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C, along with the references listed within each individual subject reference. If, a situation occurs, where a conflict between two or more set of references exists, the overarching Directive or Law must take order of precedence. The contractor is responsible, to ensure, any newly discovered, anticipated, and/or communicated operational workloads, beyond the scope-of-work(s), described in the contract or PWS, are immediately communicated to the Contracting Officer. Any out-of-scope workloads must not be performed by contractor without the prior, official approval from the Contracting Officer.

C-1.2 Facilities: The DFSP Norfolk, consists of five geographically separated fuel facilities. Craney Island, Sewell’s Point, Chambers Field, and Joint Expeditionary Base (JEB) Little Creek-Fort Story are under the Command and Control of two separate commands Naval Station (NS) Norfolk and JEB Commanding Officers.

C-1.2.1 Craney Island: Craney Island (CI) is a large fuel storage facility encompassing 874 acres. Craney Island encompasses a series of aboveground storage tanks, two deep draft-fueling piers, and is connected by pipeline to the Colonial Pipeline System for the receipt of F24, JP5, and F76. The facility receives, stores and handles, quality surveillance, shipment, and accountability of Turbine Aviation Fuel (F24 and JP5) and Naval Distillate (F76). Craney Island is equipped with a facility for reclamation of used oil and oily water and capabilities for additive injection requirements of fuel. It is in the northeastern portion of the City of Portsmouth, VA, on the western shoreline of Hampton Roads (Norfolk Harbor), 25 miles from the entrance to the Chesapeake Bay at Cape Henry. Craney Island receives primarily via the Island terminal pipeline connection to the Colonial Pipeline System and infrequently by tanker, barge, and tank truck and issues fuel by six fuel barges that are owned by the Navy and operated by the contractor, as incidental equipment, along with DLA Energy, Americas East, contracted commercial barges.

C-1.2.2 Sewell’s Point: Sewell’s Point (SP) is located within NS Norfolk. Sewell’s Point manages the receipt, storage, and shipment of bulk Lubricating Oil, Engine (LO6), Lubricating Oil, Steam (LTL), and Catapult Launch Engine Oil (CLB). Consisting of 9 tanks within the compound 4 tanks for LTL/2190, 3 tanks for LO6/9250, and 2 tanks for CLB.

The site receives such oil products by commercial tanker truck and issues such products by contractor trucks to authorized customers (e.g., NS Norfolk Ships, Naval Shipyard, US Coast Guard, New Port News Shipyard, and Little Creek).

Sewell’s Point is approximately ten road miles northwest of Craney Island.

C-1.2.3 Chambers Field: Chambers Field (CF) facilities are located on NS Norfolk. The facilities consist of nine (9) storage tanks. Ground fuels and defueled product are stored in and dispensed from aboveground CONVAULT Tanks. Jet fuel is delivered by contractor refueling vehicles to assigned home station and transient aircraft. Wide body transient aircraft will park at the passenger and fuel terminal on the far side of the runway. In addition, there are three truck operated mobile pantographs hot refueling sites (2 rotary and 1 fixed wing), which require operation and maintenance by the contractor. The contractor makes limited ground fuel issues of DS2 to various ground support equipment around the airfield. The contractor operated laboratory, site management office, and administrative office located in building LP44.

The dispatch center and driver ready room located in building LP65A.

C-1.2.4 JEB Little Creek-Fort Story: JEB Little Creek fuel facilities consist of the fuel farm located at Desert Cove which consist of five aboveground welded steel tanks, a barge receipt pier, a pumping system dedicated to the support of the Landing Craft, Air Cushion (LCAC) fuel hydrant cabinets, and a JP5 truck fill stand used to fill ACU4 refuelers and bulk military transport. Reformulated mid-grade gasoline (MMR) and ultra-low sulfur diesel (DS2) are stored in two CONVAULT Tanks. MMR is delivered directly to a small craft issue point at the quay wall or to fuel trucks at the fill stand. DS2 is provided to trucks at the fill stand only. Two aboveground welded steel tanks provide bulk F76 storage.

F76 can be delivered directly to four small craft issue points at the quay wall or to trucks at the fill stand. At JEB Little Creek, the contractor’s responsibility includes receiving product during normal duty hours. Contractor owned and operated trucks are parked at the Desert Cove facility. The JEB Fort Story fuel facilities consist of one vehicle automated gas station (only).

C-1.3 Contractor Detailed Plans: The contractor must submit all detailed plans listed below to the Contracting Officer for review and acceptance no later than 60 days prior to the start of the contract performance period and ensure that required plans are accepted and approved by DLA Energy 30 days prior to start of the contract performance period. The contractor must ensure, the twelve detail plans specify the identical proposed approach stipulated in their Final Acceptable Proposal pursuant to Contractor Code of Business Ethics and Conduct, FAR (52.203-13) and False Claim Act (31 U.S.C. 3729-3733).

DLA Energy reserves the right to request changes or modifications to any detailed plans at any time throughout the contract performance period. The plans are considered dynamic documents and must be updated as required throughout the contract period. Updates will be provided to the COR and Contracting Officer for review. The Contracting Officer must provide final approval, as to any changes. These plans must be used by the COR and Quality Assurance Evaluator (QAE) for monitoring and assessing contract performance, along with the Quality Assurance Surveillance Plan (QASP).

C-1.3.1 Contract Compliance Plan: The contractor must be responsible for ensuring compliance with contract performance requirements indicated in the PWS. A monitoring system must be used by the contractor to measure performance on a continuous basis throughout the contract performance period and any contract option periods, pursuant to FAR (52.246-4) and (52.246-5). The Contract Compliance Plan (CCP) must include performance requirements for all the services, specific tasks listed, and the contractor’s own performance-based plans. General performance criteria must include the contractor’s ability to provide continuous support capabilities as specified in the PWS, by record keeping, reporting procedures pertaining to administrative requirements, facility operations, upkeep of facilities, and grounds. The CCP must include time specific checklists for evaluation of all operational requirements. The CCP must address procedures for corrective actions including the resolution of any Contract Discrepancy Report (CDR) generated by the Contracting Officer (KO)/COR. The CCP must be made available for KO/COR review upon request at any time during the contract performance period.

C-1.3.2 Product Quality Surveillance Plan: The contractor must provide a comprehensive plan to ensure that products placed in the care of the contractor are properly handled, remain on-specification, and are ready for issue. The plan must include policy and procedure regarding product sampling, visual examination of samples, and the submission of samples needing further analysis to the regional fuel laboratory. In addition, the plan must outline the documentation of samples, test results, reports, records keeping applicability, and actions to be taken in case of unacceptable test results. The plan must fully outline contractor responsibilities for quality surveillance under this contract.

C-1.3.3 Maintenance Plan: The contractor must provide a detailed maintenance plan for assigned facilities, equipment, and system components. The Maintenance Plan must clearly outline the process of planning, programming, accomplishing, documenting, reporting all maintenance actions, by including the use of a contractor-furnished computerized maintenance management system (CMMS) to track maintenance for components and facilities at assigned locations, in compliance to with all American Petroleum Institute (API) Standards, National Fire Protection Association (NFPA) Codes, National Electric Codes, Unified Facility Criteria (UFC), Environmental Protection Agency (EPA) Laws, Department of Defense (DoD), Federal, State, and Local requirements throughout the life of the contract. The Maintenance Plan must address the five geographic sites, with 4 assigned management teams, and identify a contractor-furnished computerized maintenance management system (CMMS) at each management team location. The individual locations (Craney Island, Sewell’s Point, Chambers Field, and Little Creek) must have a web-link capability to communicate collectively (with each other), operate independent at each location, and provide real time reporting of maintenance discrepancies, by sending automated emails to COR’s, QAE’s, and (if applicable) other stakeholders. The CMMS must have the capability to assign four system licenses, for two COR’s and two QAE’s (read only authorization roles). This is required, to ensure (both) command and control locations have capabilities to address any maintenance concerns. These CMMS read only roles must be used by the COR’s and QAE’s for monitoring and assessing contract performance, maintenance accomplish ratio’s, analytical maintenance data calls, and used in conjunction with the QASP.

The plan will be continuously reviewed over the course of the contract and any need for changes, must be communicated to the contractor through the Contracting Officer. The complete Maintenance Plan will include a copy of all maintenance action forms signed by the maintainers and managers, along with applicable reports to be generated by the CMMS.

C-1.3.4 Operations and Staffing Plan: The contractor’s plan must contain a comprehensive and detailed matrix that outlines all manning aspects, to include sub-contracting, and requirements regarding the management and labor force to undertake the required tasks. The plan and final proposal must include a detailed organization chart showing the number of key and service employees identified by job classification, wage determination, full or part time employee status, a brief description of the tasks to be performed, and the duty description of the employee that will perform the task described. A manning matrix defining staffing in terms of full-time and part-time employees for a typical seven-day workweek must be included. A full-time employee must equal to 2080 annual hours and part-time employee(s) must equal to 1040 annual hours. Additionally, an operational matrix defining how the proposed staffing of full-time and part-time employees, must meet the workload requirements for a typical seven-day workweek, recurring exercises, and higher known tempo of operations, must also be included. The contractor must include the above-mentioned information as a part of the contractor’s final proposal submission in response to the underlying solicitation for this contract and ensure that both (Operations and Staffing) matrix(s) and plan, specify the identical proposed approach stipulated in such final proposal submission. See also the Contractor Code of Business Ethics and Conduct, FAR (52.203-13) and False Claim Act (31 U.S.C. 3729-3733). Operating and Staffing hours are detailed in Appendix A.

C-1.3.5 Environmental Protection Plan: The contractor must submit a comprehensive and detailed plan outlining policy, procedures, and safeguards necessary to protect the environment. The contractor’s plan must be site specific, cover all areas, facilities, equipment, duties, and tasks for which the contractor is responsible, establish mishap reporting procedures as required below, and elaborate on issues that may be unique to the activity. The plan must comply with all applicable DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C.

C-1.3.6 Equipment Provisioning Plan: The contractor must identify and include the types and quantities of vehicles, major equipment items, powered grounds maintenance equipment (unless subcontracted), computer systems, and office machines, necessary to support the locations under this contract proposal. Upgrading or modifying equipment to meet specific on station public over-the-road requirements, licensing or obtaining permits for equipment and personnel, and the adherence to insurance requirements must be the responsibility of the contractor. Vehicles and major equipment items, powered grounds maintenance equipment, must be in an up-to-date maintenance, and operational condition to withstand the entire contract period. All vehicles and equipment must meet the performance requirements of the latest versions of:

National Fire Protection Agency (NFPA) 407, Standards for Aircraft Fuel Servicing, Department of Transportation (DOT) 406, National Fire Protection Agency (NFPA) 385 Standard for Tank Vehicles for Flammable and Combustible Liquids, ATA Spec 103 Standards for Jet Fuel Quality Control at Airports, and other Federal Policies/Laws as applicable.

Information relevant to vehicles and equipment capabilities such as and not limited to manufacture date, mileage/hours, make, and model along with the maintenance plan for assigned vehicles and equipment, must identify each piece, and will be utilized in determining operational abilities. Contractor equipment must be on site and available at the start of the performance period. Should the contractor be required to lease equipment due to long lead times or unexpected delays with procuring equipment it will do so at contractor expense to ensure there is no disruption of service. The proposal must identify contractor lease business approach, procurement approach to new vehicles or renovated vehicles, and/or contractors currently owned used vehicle .business approach in meeting PWS workload requirements. Any proposed vehicle fleet and equipment must meet the performance requirements and specifications as stated in this PWS. The contractor must include the above-mentioned information as a part of the contractor’s final proposal submission in response to the underlying solicitation for this contract and ensure the Equipment Provisioning Plan, specify the identical proposed approach stipulated in such final proposal submission. See also the Contractor Code of Business Ethics and Conduct, FAR (52.203-13) and False Claim Act (31 U.S.C. 3729-3733). Workload requirements are detailed in Appendix A.

C-1.3.7 Contract Contingency Plan: The contractor plan must outline detailed procedures and processes, to ensure there are no significant interruptions. The plan must provide specifics regarding labor issues as may result from potential strike actions, military contingency, war time, and emergent staffing requirement, (including subcontracting where required), and the replacement of equipment. The contractor must be responsible for repairing or replacing inoperable equipment or obtaining additional equipment and labor required to carry out day-to-day and contingency operations. The plan must include contingencies for major/minor breakdowns or unavailability of contractor-furnished equipment such as vehicles, major equipment items, powered grounds maintenance equipment (unless subcontracted), computer systems, and office machines, necessary to support the locations under this contract proposal. The contingency plan must detail fluctuating quantities of equipment (e.g., such as one refueler out of service, two refuelers out of service, three to four or more) and a resolution for each situation without any interruption of customer service. Contractor must note the availability of Incidental Equipment (as further defined in C-2.13), which includes Navy-owned personal equipment, such as truck operated mobile pantographs, lab equipment, barges, small crafts, boats, boom, military lease or owned vehicles, forklifts, and any equipment categorized as “personal” equipment, which are considered incidental to the fuel facilities and made available for contractor’s use in the performance of the contractor’s service obligations and PWS workloads, and which remain the responsibility of the Navy to purchase/replace, as needed, in support of the locations identified under this contract. The contractor must perform operator level maintenance, which includes, without limitation, the lubrication of machinery and replacement of filters and small parts, by utilizing hand tools, and excludes any system level maintenance.

All parts and materials must be purchased by the Navy (Operation and Maintenance, Navy (O&M, N)), in accordance with NAVSO P-1000.

C-1.3.8 Security Plan: The contractor must provide a detailed plan and identify their responsibilities for maintaining the security of incidental facilities, including contingency procedures for power outages, inoperative automated equipment, data processing, and computer systems, as well as any contractor furnished equipment, tools, and materials. The plan must outline policy, guidance, and procedures regarding facility access controls, visitor logs, lock and key controls, random patrols of fuel management facilities and pipelines, Automated Data Processing (ADP) security, and other minimal force protection measures. The contractor is not authorized or responsible to provide installation escort services, harbor security patrols, or harbor security boats maintenance and readiness, in accordance with OPNAVINST 5530.14, Navy Physical Security and CNRMAINST 4790.1, Standardization of Harbor Security Boat Procedures and Reporting.

C-1.3.9 Inventory Control and Accountability Plan: A detailed plan must be written to ensure contractor compliance with the inventory, accounting, and reporting requirements of DoDM 4140.25, DoD Management of Bulk Petroleum Products, Natural Gas and Coal, and DLA Energy and Navy instructions, DLA Energy P-7 Policy, regulations, and other policies as applicable.

C-1.3.10 Safety Plan: The contractor must provide a detailed plan outlining procedure necessary to maintain safety in accordance with applicable DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C. This plan must include industrial hygiene, confined space entry, disaster preparedness, fire prevention and protection, hazardous waste operations, emergency response, safety and health standards, Safety Data Sheets, accident/incident reporting, and safety procedures during general fuel handling operations. The plan must identify, the responsible individual that will monitor the safety program and maintain records.

C-1.3.11 Training Plan: The contractor must provide a comprehensive plan outlining training and objectives. The plan must list course and subject titles of materials to be used, a brief description of the subject, identify training sources, establish the frequency of training, and detail the method of monitoring plan compliance, and record keeping. Training required by applicable DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C.

C-1.3.12 Fuel Safety Plan: The contractor must provide a detailed plan outlining the fuel systems applicable to the contracted locations, product handling characteristic, and the policy, procedures, and actions necessary to maintain a safe working environment. The plan, a compendium of references, laws, and regulations applicable to the products stored and handled, Safety Data Sheets, and guidelines regarding the safe handling of such products must be maintained and updated over the course of the contract.

C-1.4 Contract Turnover: During the ten working days prior to the start of contract performance, the outgoing contractor must permit the incoming contractor access to the applicable fuel facilities to observe their operation. During this ten- day period, the incoming contractor must receive assistance from the outgoing contractor, DLA Energy representatives, and the Contracting Officer’s Representative (COR) to accomplish a joint facilities turnover inspection, to include product testing, inventory of product, and audit of property. The outgoing contractor must also provide the incoming contractor with all relevant information concerning the facility and its operation, including maintenance records, and engineering documentation. The incoming contractor must protect and not disclose any proprietary information of the outgoing contractor discovered during the turnover period.

C-1.5 Quality Monitoring and Evaluation: DLA Energy will utilize a Quality Assurance Surveillance Plan (QASP) to monitor and evaluate the contractor’s performance throughout the contract performance period. DLA Energy may also perform customer satisfaction surveys, which may be used as part of the assessment of contractor’s performance. The CMMS read only roles must be used by the COR’s and QAE’s for monitoring and assessing contract performance, maintenance accomplish ratio’s, analytical maintenance data calls, and used in conjunction with the QASP. The COR can manage the frequency of surveys to address contract compliance concerns, based on trend analysis.

C-1.6 Staffing: The contractor must provide sufficient staffing to accomplish identified functions and tasks to include simultaneous operations that are identified in Appendix A. Staffing full-time employee(s) must consist of a minimum ratio of one, for each listed function/primary position, as identified in C-1.7 through C-1.7.13, C-1.8 through C-1.8.17, and Appendix A. These primary positions must be staffed with as many full-time employees, as may be required, based on the manning/working hours of operations, the workload requirements, simultaneous operational requirements, and as identified in Appendix A. There is no provision for augmentation or overtime. One full-time employee must be equivalent to 2080 annual hours, and one part-time employee(s) must be equal to 1040 annual hours. The contractor’s staffing must be flexible and fully capable of meeting identified demands of hot and cold aircraft fuel services (to include transient aircraft), ground fuel services, bulk fuel storage, pier operations, barge and ship refueling, fuel offloading (extended offloading), boat operations, line handling, pipeline operations, quality surveillance, general management, and administrative functions based on current, projected, and historical workload demands as identified in Appendix A. In addition, contractor’s staffing must be able to support multiple aircraft servicing via mobile refuelers and/or direct refueling system to provide hot and cold refueling services.

C-1.6.1 Workload: The contractor must plan to provide simultaneous operations as defined within the periods established in Appendix A. Based on historic information, control center notifications, and coupled with current flight schedules, aircraft/squadron deployments, exercise, and training schedules provided in accordance with NAVAIR 00-80T-124 by Air Operation (Air Plan), the contractor must be fully responsible for adjusting (increasing and decreasing) levels of services, along with providing personnel, and equipment to meet workload demands for day-to-day operations.

Unforeseen workloads such as the testing of fuels after normal laboratory duty hours or contingency support of any type are not quantified but are required to be supported.

C-1.6.1.1 Scheduled and Recurring Event: Once the installation is notified of an event, the installation will provide the contractor-documented information outlining anticipated dates, number(s) and types of aircraft, number(s) of anticipated sorties, and historical information regarding aviation and ground fuel requirements in order to support known, scheduled, and recurring event, i.e., annual large force exercises, tactical training, and competition events, or air shows. The contractor must attend associated event planning meetings. In concert, the contractor must fully document all services provided for all specified events. The contractor’s cost of providing entire staffing workload must be included under the Monthly Usage Charge CLIN as this contract, has no provision for augmentation or overtime.

C-1.6.2 Knowledge and Skills: The contractor must ensure that personnel assigned to identified tasks have the requisite knowledge and skills to meet the performance standards for those tasks and comply with applicable DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C. All employees must be able to read and understand English (be literate) to the extent they can understand and follow oral instructions/directions, read, and understand instructions, directives, regulations, operating procedures, detailed written orders, and training materials, and be capable of writing in English to compose required detailed reports. All employees must be capable of performing basic numeric operations (addition, subtraction, multiplication, and division) and the use of numbers as they relate to ledgers, logs, forms, meters, gauges, and measuring devices such as tapes, thermometers, hydrometers, and other instruments as may be used during the receipt, handling, inventory, and issue of petroleum products.

C-1.6.3 Employment Standards: All employees or persons who may be hired to represent, perform on behalf of, or work under the management of the contractor must comply with all DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C, regarding employment at, and entry to Naval Facilities. The contractor must ensure that they meet the requirements of employment and conform to the rules regarding, but not necessarily limited to, security, clearance, identification policy, vehicle registration and operation of a POV on station, medical assistance, the use of the exchange, and military facilities, and other local rules, guidance, or prohibitions that may apply to their entrance to and activity or employment on station.

C-1.7 Key Personnel: The Corporate Executive Officer, Regional Fuel Superintendent, Assistant Regional Fuel Superintendent, Terminal Manager, Assistant Terminal Manager, Site Manager, Assistant Site Manager, Operations Manager, Maintenance Manager, Control Center Internal Pipeline Controller, Operational Dispatcher, and Planner Scheduler, are mandatory key personnel, and must have the required education, training, background/experience, and skills necessary to make fiscal and management decisions, direct personnel, and collaborate solutions with individuals, at different levels of corporate management, civil service representatives, and/or military personnel for this contract. The United States Department of Labor is responsible for the administration of federal laws governing occupational safety and health, wage, and hour standards along with salary positions, unemployment benefits, reemployment services, and occasionally, economic statistics. The contractor recruitment, interview, and hiring processes applicable to key personnel, salary base positions, primary job description are listed in the PWS, must remain mandatory, and required to be identified in the contractor proposals. In the event there is no wage determination listing for a class of service, for any key personnel, the contractor must submit a request to conform to a specific salary base determination category to the DLA Energy, Contracting Officer with the contractor initial offer. Required conformance issues, must be resolved prior to the submission of the contractor final proposal revised offer. The contractor must submit a staffing roster that identifies personnel by name, primary job description, position, full time status, salary wage, and their date of hire. The contracting staffing roster information must be incorporated into the monthly Common Access Card (CAC) Log.

C-1.7.1 Corporate Executive Officer (CEO): To assure continuity between the contracted location, activity, and corporate office, the contractor must employ an executive who, for the duration of the contract, can make fiscal, management, and administrative decisions concerning this contract. CEO must have a complete understanding of the terms and conditions of this contract and should be knowledgeable of the management, operation, and maintenance of fixed and mobile fuel systems and bulk fuel storage facilities equivalent to the extent outline herein.

C-1.7.2 Craney Island, Regional Fuel Superintendent (RFS)

C-1.7.2.1 Specialized Experience: The RFS must have experience in bulk fuel terminal operations to include the receipt, storage, internal handling, and shipment of petroleum products via all modes of transportation, to include ocean tanker, barge, truck, pipeline, and aircraft refueling operations. Practical experience must include the operation and maintenance of bulk petroleum storage tank systems, the interconnecting pipelines, receipt headers, fill stands, direct aviation fuel servicing equipment, service stations (manual/automated), and the maintenance and upkeep of pier facilities, environmental systems, and grounds maintenance. The RFS must also have a working knowledge of environmental regulations, fuel quality surveillance, inventory and accounting, and preventive maintenance systems to the extent that RFS understands the documents and reports for which RFS must be responsible. DLA Energy Policy P- 32 provides training requirements and procedures for the RFS. The RFS must comply with DLA Energy Policy P-32 and complete all training requirements established therein. This training is funded by DLA Energy. RFS must have extensive knowledge of Automated Fuel Handing Equipment (AFHE) and be capable to collaborate scheduled movements of fuel. Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with an individual in a management position, the RFS must not have collateral duties, nor must the position be a collateral duty.

C-1.7.2.2 Supervisory Experience: The RFS must have five years of experience in petroleum storage and distribution operations, airfield petroleum services, and fuel systems maintenance within five years immediately prior to the contract start date or the individual’s hiring date. Previous supervisory experience required in bulk fuel terminal operations with emphasis in systems operations, maintenance, safety, and environmental compliance. Experience must include Superintendent or Assistant Superintendent positions at a deep-water bulk fuel terminal with direct oversight and management responsibilities for the entire terminal.

C-1.7.2.3 Spill Response and Hazardous Waste Management Qualifications: The RFS must be a qualified Facility Spill Coordinator (FSC) and must be qualified in the management of hazardous waste and present a certificate of completion for HAZWOPER training (40 hours) on or before the contract start date. In addition, the RFS will complete required underground and aboveground storage tank Operator Training, Spill Response Training, Spill Management Team-Qualified Individual OPA 90 Training, Hazardous Material Regulations Training, and any other DLA Sponsor Training, as it becomes available.

C-1.7.3 Craney Island Assistant Regional Fuels Superintendent (AFRS)

C-1.7.3.1 Specialized Experience: The ARFS must have a minimum of five years of specialized experience equivalent to that outlined in Section C-1.7.2.1. Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with an individual in a management position, the Assistant RFS must not have collateral duties, nor must the position be a collateral duty.

C-1.7.3.2 Supervisory Experience: The ARFS must have a minimum supervisory experience equivalent to that outlined in Section C-1.7.2.2, with an emphasis in bulk fuel terminal operations, maintenance, and environmental compliance.

C-1.7.3.3 Spill Response and Hazardous Waste Management Qualifications: The training identified for the RFS outlines in Section C-1.7.2.3, also applies to the ARFS; however, must have the training prior to or within six months of the contract start date or the individual’s hiring date.

C-1.7.3.4 Availability: Either the RFS or ARFS must be locally available for oversight 24 hours a day, 7 days a week.

C-1.7.4 Chambers Field and (JEB) Little Creek-Fort Story, Terminal Manager’s (TM’s): The TM’s must have experience relevant to the facilities, contractor provided equipment, in bulk fuel storage and distribution systems, mobile (aviation and ground) fuel servicing equipment, direct aviation fuel servicing equipment, quality surveillance of aviation and ground fuel products, aviation and ground fuel inventory, accounting, and administration. Practical experience in the basic design and layout of petroleum facilities, component makeup and flow characteristics of storage piping systems, and the ability to read and understand basic drawings, blueprints, and system specifications. DLA Energy Policy P-32 provides training requirements and procedures for the TM’s. The TM’s must comply with DLA Energy Policy P-32 and complete all training requirements established therein. This training is funded by DLA Energy. TM’s must have extensive knowledge of Automated Fuel Handing Equipment (AFHE), (if system is installed), and be capable to collaborate scheduled movements of fuel. Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with and carried out by an individual in a management position, the TM’s must not have collateral duties, nor must the position be a collateral duty.

C-1.7.4.1 Supervisory Experience: The TM’s must have three years of experience in petroleum storage and distribution operations, airfield petroleum services, and fuel systems maintenance within three years immediately prior to the contract start date or the individual’s hiring date. That experience must have been specialized supervisory training with emphasis in equipment inspection, operation, maintenance, inventory management, and environmental compliance. If present during a spill event, this position shall be required to perform role of Navy On Scene Coordinator (NOSC) until the appropriate Emergency Services Representative arrives on scene. In addition, the TM’s will complete required underground and aboveground storage tank Operator Training and Spill Response Training.

C-1.7.5 Chambers Field and (JEB) Little Creek-Fort Story, Assistant Terminal Manager’s (ATM’s): The ATM’s must have a minimum of three years of specialized experience equivalent to that outlined in Section C-1.7.4. Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with an individual in a management position, the ATM’s must not have collateral duties, nor must the position be a collateral duty.

C-1.7.5.1 Supervisory Experience: The ATM’s must have a minimum supervisory experience equivalent to that outlined in Section C-1.7.4.1, with an emphasis in equipment inspection, operation, maintenance, inventory management, and environmental compliance.

C-1.7.5.2 Availability: Either the TM’s or ATM’s must be locally available for oversight 24 hours a day, 7 days a week.

C-1.7.6 Sewell’s Point, Site Manager (SM): The SM must have two years of supervisory experience in petroleum storage and distribution operations, airfield petroleum services, and fuel systems maintenance within two years immediately prior to the contract start date or the individual’s hiring date. The SM must have practical experience in the operation and maintenance of bulk petroleum storage tank systems the interconnecting pipelines, receipt headers, and fill stands, and the maintenance and upkeep of pier facilities, environmental systems, and grounds maintenance. The SM must also have a working knowledge of environmental regulations, fuel quality surveillance, inventory and accounting, and preventive maintenance systems to the extent that SM understands the documents and reports for which SM must be responsible. SM must have extensive knowledge of Automated Fuel Handing Equipment (AFHE), (if system is installed), and be capable to collaborate scheduled movements of fuel. Temporary replacements for this position are required to have the same qualifications listed above. If present during a spill event, this position shall be required to perform role of Navy On Scene Coordinator (NOSC) until the appropriate Emergency Services Representative arrives on scene. Other than those administrative duties commonly associated with an individual in a management position, the SM must not have collateral duties, nor must the position be a collateral duty.

C-1.7.7 Sewell’s Point, Assistant Site Manager (ASM): These ASM must have a minimum of two years of specialized experience equivalent to that outlined in Section C-1.7.6. Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with an individual in a management position, the ASM must not have collateral duties, nor must the position be a collateral duty.

C-1.7.7.1 Availability: Either the SM or ASM applicable to the location, must be locally available for oversight 24 hours a day, 7 days a week.

C-1.7.8 Craney Island, Operations Manager (OM): The OM must be responsible for the coordination and evaluation of overall operations at Craney Island. This must include managing employees; planning, assigning, and directing work;

addressing complaints, and resolving customer service concerns, before they become problems. Performing each function applicable to fuel trucks, fuel farms, towing equipment, and other related fuel service equipment. While maintaining the highest level of safety and training all contractor personnel to the same standard. OM must have a minimum of two years of supervisory/manager experience and maintain a valid Driver’s License (CDL and Hazmat endorsement strongly desired but not required). Follow oral and written directions; plan and complete assigned duties on a regular schedule and maintain good working relationships with others. Capable to make decisions with multiple objectives and implement in a safe, efficient manner. Able to constantly work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust, and noisy conditions. Must have the ability to work independently. The OM must be capable to collaborate scheduled movements of fuel. Temporary replacements for this position are required to have the same qualifications listed above. If present, this position may be required to perform role of Navy On Scene Coordinator (NOSC) until the appropriate Emergency Services Representative arrives on scene.

C-1.7.8.1 Collateral Duties: The OM position cannot be a collateral duty job performed by an employee assigned to another key personnel position, but this does not prevent the Operations Manager from infrequent performance of routine PWS tasks including, but not limited to; Boat Manager, Boat Operator, Boat Crewmember, or Line Handler and other tasks.

C-1.7.9 Craney Island, Maintenance Manager (MM): The MM must be responsible for the coordination and execution of preventive maintenance, repairs, verification of parts and materials, to eliminate down time and reduce out-sourcing of repairs at Craney Island. Collaborate with employee maintainers by assigning preventive and corrective maintenance tasks to appropriate personnel and/or sub-contractors. Must ensure contractor maintenance program tracks periodic schedules, labor hours, part/material costs, monitors percentage of deferred and completion tasks. Additionally, provides notifications of upcoming maintenance tasks, currently assigned maintenance tasks, and deferred maintenance tasks requiring higher level review and/or assistance. Based on these preventive maintenance requirements, the MM must ensure corrective (Minor and Major) repairs, work orders, or projects, are properly documented, and tracked from cradle to grave in the contractor data base, maintenance program. Ensure facilities and equipment are inspected daily, weekly, monthly, and as required basis to ascertain upcoming or currently needed repairs. Organize maintenance records, test results, inspection reports, and administrative documents normally associated with managing maintainers. Establish and adjust maintenance tasks to meet operational schedules, while maintaining and enforcing a safe and clean working environment. Temporary replacements for this position are required to have the same qualifications listed above.

C-1.7.9.1 Collateral Duties: The MM position cannot be a collateral duty job performed by an employee assigned to another key personnel position, but this does not prevent the Maintenance Manager from infrequent performance of routine PWS tasks including, but not limited to; Boat Manager, Boat Operator, Boat Crewmember, or Line Handler and other tasks.

C-1.7.10 Craney Island, Control Center Internal Pipeline Controller’s (CCIPC’s): These CCIPC’s must be responsible for monitoring and performing remote operations to pipelines, recognizing abnormal conditions, and taking proper actions to provide a resolution. The position provides the first line of response by accepting and directing calls and notifying customers of emergency conditions. The CCIPC’s communicates and collaborates with employees and customers at multi-levels, as required. Performs remote operations by starting and shutting down pumps, opening and closing valves, and setting flow rates. Recognize emergency conditions when they arise and be able to take proper actions to prevent or minimize damage to property or any personnel affected, by providing a timely, and accurate solution.

Maintains logs, records, and reports related to the pipeline operations, and emergency situations during shift, answers operating questions, advises supervisor of changes from normal conditions, monitors weather conditions, and notifies management of emergencies. Must comply with DoD, Federal, Navy, State, and Local References and Laws identified in Appendix C and as set forth by the Department of Transportation. Experience must include pipeline operator, technician, at a deep-water bulk fuel terminal with direct oversight of pipeline management responsibilities for the entire terminal.

Minimum 2 years of field pipeline operation at any facility, refinery, or similar process petroleum operations experience preferred (e.g., FDSO, FDSM). Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with a CCIPC’s position, the CCIPC’s must not have collateral duties, nor must the position be a collateral duty.

C-1.7.11 Chambers Field and (JEB) Little Creek-Fort Story, Operational Dispatcher’s (OD’s): The OD’s must be fully knowledgeable of manual and automated fuel management and accounting systems. Possess sufficient skills to effectively operate the dispatch system and Business Systems Modernization-Enterprise (BSM-E), Enterprise Business System (EBS), Fuel Manager Defense (FMD), Automated Fuel Service Station (AFSS) module, Energy Enterprise Business Portal (EEBP), Wide Area Workflow (WAWF), and Electronic Point of Sale (EPoS). The OD’s must possess sufficient computer skills to use client/server applications in a Microsoft Windows environment, including Microsoft Office products such as Word, Excel, and PowerPoint; other commercial off the shelf applications, utilities; and custom software in such a manner that daily fuel transactions are recorded accurately. Skills must include the use of the real time information systems, the manipulation of data within the Fuel Manager Data system and the related fuel management modules and status systems. In addition, dispatchers must be knowledgeable of radio communications, instructions and regulations pertaining to fueling and defueling of military and civilian aircraft, along with applicable forms used to document aircraft fueling and defueling servicing. He/she must demonstrate familiarity with the layout of the base and outlying fields as well as the airfield and aircraft parking areas and restrictions applicable to servicing aircraft within those areas. Individuals qualified and contractor appointed, as OD’s must be capable of communicating in English, both orally and in writing. OD’s must have the same authority, no matter which shift they are assigned, to execute their assigned duties.

Temporary replacements for this position are required to have the same qualifications listed above. Other than those administrative duties commonly associated with an OD’s position, the OD’s must not have collateral duties, nor must the position be a collateral duty.

C-1.7.12 Craney Island, Planner Scheduler (PS): The PS must have a minimum of two years of bulk fuel terminal operational experience and possess sufficient computer skills to use client/server applications in a Microsoft Windows environment, including MS Office products such as Word, Excel, and PowerPoint; other commercial off the shelf applications, utilities; and custom software to ensure that daily fuel scheduling operations are conducted in an effective and efficient manner. The PS must be knowledgeable in radio communications, instructions/regulations pertaining to fueling and defueling of military and commercial vessels, applicability of relevant forms used to document such services, and maintain constant communications with NS Norfolk Port Operation and Commercial Tug Services. It is mandatory for the PS to complete a four-week orientation of DFSP Norfolk fuel operations and terminal configurations. Temporary replacements for this position are required to have the same qualifications listed above.

C-1.7.13 Replacement of Key Personnel: In the event it becomes necessary to replace any key personnel, the contractor must, immediately notify both, the Contracting Officer, and Contracting Officer Representative (COR), as to the final workday or termination date of the outgoing person. A plan outlining specific dates/time frames for the recruitment, interviewing, and hiring of the key replacement person, must be provided to the Contracting Officer, and Contracting Officer Representative (COR). Key personnel are salary base positions and proposed replacement must have qualifications that meet the requirements in this PWS. Key personnel positions must not remain vacant for more than 4 weeks (20 working days), as this would impact contractor performance relevant to maintaining PWS staffing levels, as stipulated in their Final Acceptable Proposal pursuant to Contractor Code of Business Ethics and Conduct, FAR (52.203-13) and False Claim Act (31 U.S.C. 3729-3733).

C-1.7.14 Resumes: Resumes must be submitted to DLA Energy, for key personnel, immediately, and prior to Performance Period (start of contract). The resumes will be reviewed and assessed based on job description vacancy and required standards. A replacement candidate’s resume must be submitted for review and assessment prior to assuming duties. The resume must be created and submitted by the person applying for the key personnel position. The resume format must be of the applicant choice. It cannot be modified or influenced (written, edited, or rearranged) by any company or computer-generated system.