SP7000-21-R-1001-0005 Attachment 2 - PWS Appendices 1 - 7.docx

DOCX document 137 KB Posted Feb 11, 2021

Attached to: Multiple Award CONUS MFD IDIQ
Solicitation number: SP7000-21-R-1001
Issued by: Defense Logistics Agency

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Written by GovTribe AI · Dec 29, 2023

This federal contract opportunity is for the establishment of multiple award Indefinite Delivery Indefinite Quantity contracts for the lease of Multi-functional devices, accessories, and office document devices. The Defense Logistics Agency intends to award contracts with a 60-month ordering period and follow-on Task Orders for up to 60 months additional months. Services required include installation, removal, full-service maintenance, all consumable supplies excluding paper, end-user training, reports, relocations, network functionality, and network security. The geographic scope covers the 50 United States, District of Columbia, Guam, and Puerto Rico. The associated North American Industrial Classification System code is 532420 and the small business size standard is $35 million.

This document provides details on a federal contract solicitation for the lease of Multi-functional devices and related services across various U.S. locations.

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Other files

File	Type	Posted
MACMI LPTA Determination MFR 3-22-2021.pdf	PDF	Mar 22, 2021
SP7000-21-R-1001-0005 Attachment 1 - Revised Combined Synopsis-Solicitation.pdf	PDF	Feb 11, 2021
SP7000-21-R-1001-0005.pdf	PDF	Feb 11, 2021
SP7000-21-R-1001-0004 Attachment 1 - Revised Performance Work Statement.pdf	PDF	Feb 8, 2021
SP7000-21-R-1001-0004 Attachment 2 - Revised CLIN Structure.xlsx	XLSX spreadsheet	Feb 8, 2021
SP7000-21-R-1001-0004.pdf	PDF	Feb 8, 2021
SP7000-21-R-1001-0003.pdf	PDF	Feb 3, 2021
SP7000-21-R-1001-0003 Attachment 2 - Revised Performance Work Statement (PWS).pdf	PDF	Feb 3, 2021
SP7000-21-R-1001-0002 Attachment 1 - Revised Combined Synopsis-Solicitation.pdf	PDF	Feb 1, 2021
SP7000-21-R-1001-0002.pdf	PDF	Feb 1, 2021
SP7000-21-R-1001-0001 Attachment 4 - Full Text Provisions (Vendor COMPLETION Required).docx	DOCX document	Jan 25, 2021
SP7000-21-R-1001-0001 Attachment 1 - Revised Combined Synopsis-Solicitation.pdf	PDF	Jan 25, 2021
SP7000-21-R-1001-0001 Attachment 5 - Question and Comment Responses.pdf	PDF	Jan 25, 2021
SP7000-21-R-1001-0001.pdf	PDF	Jan 25, 2021
SP7000-21-R-1001-0001 Attachment 2 - Revised Performance Work Statement (PWS).pdf	PDF	Jan 25, 2021
SP7000-21-R-1001-0001 Attachment 3 - Revised CLIN Structure.xlsx	XLSX spreadsheet	Jan 25, 2021
SP7000-21-R-1001 Attachment 3 - Performance Work Statement Compliance Form.docx	DOCX document	Jan 4, 2021
SP7000-21-R-1001 Combined Synopsis-Solicitation.pdf	PDF	Jan 4, 2021
SP7000-21-R-1001 Attachment 7 - ESTIMATED Quantities.pdf	PDF	Jan 4, 2021
SP7000-21-R-1001 Attachment 1 - Performance Work Statement (PWS).pdf	PDF	Jan 4, 2021
SP7000-21-R-1001 Attachment 2 - CLIN Structure.xlsx	XLSX spreadsheet	Jan 4, 2021
SP7000-21-R-1001 Attachment 5 - FAR 52.219-9.pdf	PDF	Jan 4, 2021
SP7000-21-R-1001 Attachment 6 - Question and Comment Form.xlsx	XLSX spreadsheet	Jan 4, 2021
SP7000-21-R-1001 Attachment 4 - Full Text Provisions (Vendor COMPLETION Required).docx	DOCX document	Jan 4, 2021

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Appendix #1 INSTALLATION REPORT

Activity Name

Customer Address

Customer POC Phone #

Customer POC Email

Contract #

CLIN#

Manufacturer

Model #

Serial # Install Date Building Number Floor Number/ Room Number

Continue on the back, if needed. Note: A Delivery Schedule or Spreadsheet can be used as an attachment to this install report.

Customer Accepting Receipt of Device (Print):

Customer Signature

SP7000-21-R-1001-0005 APPENDICES 1 – 7

ATTACHMENT 2

SP7000-21-R-1001-0005 APPENDICES 1 – 7

ATTACHMENT 2

CLIN#

Manufacturer

Model #

Serial # Install Date Building Number Floor Number/ Room Number

(Page 2 – Appendix #1)

Appendix #2 REMOVAL/RELOCATION REPORT

Activity Name

Customer Address

Customer POC Phone #

Customer POC Email

Contract #

CLIN#

Manufacturer

Model #

Serial #

Date

Building# / Floor # / Room #

Continue on the back, if needed. Note: A Delivery Schedule or Spreadsheet can be used as an attachment to this install report.

*HARD DRIVE REMOVAL (SIGNATURES REQUIRED)*

Customer Approving Removal of Device (Print Name):

Must be the DLA POC, or designated representative.

Customer Signature

Information Assurance Manager (IT) Receipt of HD (Print Name):

Information Assurance Manager (IT) Signature

Contractor Technician (Print Name):

Technician Signature

CLIN#

Manufacturer

Model #

Serial #

Date

Building# / Floor # / Room #

(Page 2 - Appendix #2)

Appendix #3 Equipment Management Solutions Hard Drive Removal Record

Form log number

FY ‐ SEQ#

DLADCSVC ‐ -

Contract number

Customer (Agency/Command)

Drive manufacturer and model

Hard drive serial number

MFD serial number

Date removed

Printed name of technician removing hard drive

Signature of technician removing hard drive

Drive classification

☐ Classified (up to Secret) ☐ Unclassified (CUI)

Hard drive disposition ☐ Retained by customer ☐ Shipped to DLA Information Operations ☐ Shipped to NSA

Printed name of EMS Division representative accepting drive for DLA Information Operations or customer accepting drive

Signature of EMS Division representative accepting drive for DLA information Operations or customer accepting drive

Printed name/title of person sanitizing hard drive

Signature of person sanitizing hard drive

Date destroyed

Printed name/title verification after Degaussing and Crushing

Signature for verification after degaussing and crushing

Degausser/crusher location

☐ DSI HD‐1T (Phil) ☐ EM/Garner Model TS‐1 (NOR)

☐ SEM Model 0101(Phil) ☐ SEM Model 0101(NOR)

Post‐Sanitization destination (recycling center)

Contact phone number to degausser operator and verification personnel

Appendix #4 USAGE REPORT

Monochrome

Color

Contract #

Model

Serial #

Install Date

MM/DD/YYYY

Beginning Meter

Ending Meter

Usage

Beginning Meter

Ending Meter

Usage

Was Meter

Read Estimated?

YES/NO

FUNCTION

YES

Print Function

Print monochrome, default to grayscale and draft mode

Print color, default to grayscale and draft mode

Print duplex & simplex with duplex default

Print portrait & landscape

Support PCL5 or PCL6, and Post Script

Support multiple paper sizes: letter, legal, A4

Support image enlargement, reduction, and page fit

Multi-position stapler finisher

Scan function

Scan to email w/CAC authentication - sign and encrypt messages

DIRECT/NATIVE Scan to Command Folder or H: drive using CAC authenticated credentials

Scan via Autostore

Scan output in PDF and TIFF format

Scan color input and output

Scan to Network folder without CAC

Fax function

Modem-to-modem analog fax using industry standard speeds and error correction

Disable network fax option if available

Copy function

Copy all possible simplex/duplex options

Support multiple paper sizes: Letter, Legal, A4

Image enlargement/reduction

Automatic document feeder and flatbed copy

Color copy input and output

Miscellaneous options

NIAP compliant

MFD and Network Print STIG compliant

Secure print (CAC enabled Print)

Secure print (User PIN/PW)

SMARTCARD PKI solution compliant with DOD CAC and NIST FIPS 201 (PIV) standards

Fax and scan under CAC control, print and copy set to walk up

HDD overwrite or encryption

Energy Settings - Default Sleep Mode

SIPR/Classified

NIPR/Unclassified

Primary test model

Member of same model family

Appendix #5 – NMCI TESTING CHECKLIST

Appendix #6 Device Manufacturer Questionnaire CLIN x049 Network Hardware Certification HP – NMCI Enterprise Engineering The purpose of this document is to gather the required information from hardware manufacturers for the HP Engineering team prior to devices being certified and available for use within NMCI.Final, Version 1.2, October 31, 2013 26 NMCI/CoSC

Use or disclosure of data in this document is subject to the restrictions on this page.

C:\Users\dadavid\Documents\NGEN\Production CLIN 49\NGEN CLIN0049 Vendor questionnaire.doc

Device to be certified:

Manufacturer/Make:

Device Model:

Driver/Software Version:

Firmware Version:

	Is the hardware TAA Compliant?
\|_\| Yes		\|_\| No

Vendor Technical Point of Contact (Person that can verify instructions for installing, testing, ports, and configuration of the software):

Name:

Phone:

Email:

Time Zone:

	Has the device previously been certified for use within NMCI?
\|_\| Yes		\|_\| No

If yes, using what version of firmware and drivers?

Firmware Version:

Driver/Software Version:

	Is this a network device?
\|_\| Yes		\|_\| No

If yes, is it compatible with Windows Server 2008?

|_| Yes |_| No

	If this is a multi-function device, is it currently compatible with the certified NMCI Autostore Express Scan to File Solution Version 5.0?
\|_\| Yes		\|_\| No

Does it utilize user authentication or FTP to communicate to Autostore Express?

|_| User Authentication |_| FTP

If this is a multi-function device what version of Firmware and Drivers does this device require for it to function with NMCI Autostore Express Scan to File:

Firmware:

Driver:

Other added hardware, chipsets, internal cards: .

What ports are required for this device to communicate?

All open ports must be documented for operation of device.

Port Number:	Port Number:
Port Number:	Port Number:
Port Number:	Port Number:

Additional TCP/IP or UDP ports that are open on device and are not required for printing or scanning.

Port Number:	Port Number:
Port Number:	Port Number:
Port Number:	Port Number:

Please provide written technical instructions how to configure and close unused network ports on this device.

If device requires an administrative account for access to the set up please provide Account “name” and Account “password”.

Account Name:

Account Password:

If device requires an administrative account for access to an embedded web service please provide Account “name” and Account “password”.

Account Name:

Account Password:

Instructions to reset device back to factory default settings:

Instructions:

GOVERNMENT PURPOSE RIGHTS

Contract No. N00039-10-D-0010 Contractor Name: HP Contractor Address 13600 EDS Drive Herndon, VA, 20171 The Government's rights to use, modify, reproduce, release, perform, display, or disclose this technical data/computer software are restricted by clause H-8 contained in the above identified contract. Any reproduction of this technical data/computer software or portions thereof marked with this legend must also reproduce the markings.

Final, Version 1.2, October 31, 2013 27 NMCI/CoSC

Appendix #7

[Company] Accessibility Conformance Report (Based on VPAT® Version 2.4) Name of Product/Version:

Report Date:

Product Description:

Contact Information:

Notes:

Evaluation Methods Used:

Applicable Standards/Guidelines This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A (Yes / No )

Level AA (Yes / No ) Level AAA (Yes / No )

Web Content Accessibility Guidelines 2.1

Level A (Yes / No )

Level AA (Yes / No ) Level AAA (Yes / No )

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes / No )

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

(Yes / No )

Terms The terms used in the Conformance Level information are defined as follows:

· Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

· Partially Supports: Some functionality of the product does not meet the criterion.

· Does Not Support: The majority of product functionality does not meet the criterion.

· Not Applicable: The criterion is not relevant to the product.

· Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

Revised Section 508 Report Notes:

Chapter 3: Functional Performance Criteria (FPC) Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision.

Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision.

Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color. Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing.

Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing.

Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech.

Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength.

Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.8 With Limited Reach and Strength.

Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities. ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

Chapter 4: Hardware Notes:

Criteria

Conformance Level

Remarks and Explanations

402.1 General. (Closed Functionality )

ICT with closed functionality shall be operable without requiring the user to attach or install assistive technology other than personal headsets or other audio couplers, and shall conform to 402.

Heading cell – no response required

402.2.1 Information Displayed On-Screen.

Speech output shall be provided for all information displayed on- screen.

402.2.2 Transactional Outputs.

Where transactional outputs are provided, the speech output shall audibly provide all information necessary to verify a transaction.

402.2.3 Speech Delivery Type and Coordination.

Speech output shall be delivered through a mechanism that is readily available to all users, including, but not limited to, an industry standard connector or a telephone handset. Speech shall be recorded or digitized human, or synthesized. Speech output shall be coordinated with information displayed on the screen.

402.2.4 User Control.

Speech output for any single function shall be automatically interrupted when a transaction is selected. Speech output shall be capable of being repeated and paused.

402.2.5 Braille Instructions.

Where speech output is required by 402.2, braille instructions for initiating the speech mode of operation shall be provided. Braille shall be contracted and shall conform to 36 CFR part 1191, Appendix D, Section 703.3.1.

402.3.1 Private Listening.

Where ICT provides private listening, it shall provide a mode of operation for controlling the volume. Where ICT delivers output by an audio transducer typically held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.

402.3.2 Non-private Listening.

Where ICT provides non-private listening, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. A function shall be provided to automatically reset the volume to the default level after every use.

402.4 Characters on Display Screens.

At least one mode of characters displayed on the screen shall be in a sans serif font. Where ICT does not provide a screen enlargement feature, characters shall be 3/16 inch (4.8 mm) high minimum based on the uppercase letter “I”. Characters shall contrast with their background with either light characters on a dark background or dark characters on a light background.

402.5 Characters on Variable Message Signs.

Characters on variable message signs shall conform to section 703.7 Variable Message Signs of ICC A117.1:2009.

403.1 Biometrics

Where provided, biometrics shall not be the only means for user identification or control.

404.1 Preservation of Information Provided for Accessibility

ICT that transmits or converts information or communication shall not remove non-proprietary information provided for accessibility or shall restore it upon delivery.

405.1 Privacy.

The same degree of privacy of input and output shall be provided to all individuals. When speech output required by 402.2 is enabled, the screen shall not blank automatically.

406.1 Standard Connections

Where data connections used for input and output are provided, at least one of each type of connection shall conform to industry standard non-proprietary formats.

407.2 Contrast.

Where provided, keys and controls shall contrast visually from background surfaces. Characters and symbols shall contrast visually from background surfaces with either light characters or symbols on a dark background or dark characters or symbols on a light background.

407.3.1 Tactilely Discernible.

Input controls shall be operable by touch and tactilely discernible without activation.

407.3.2 Alphabetic Keys.

Where provided, individual alphabetic keys shall be arranged in a QWERTY-based keyboard layout and the ‘‘F’’ and ‘‘J’’ keys shall be tactilely distinct from the other keys.

407.3.3 Numeric Keys.

Where provided, numeric keys shall be arranged in a 12-key ascending or descending keypad layout. The number five key shall be tactilely distinct from the other keys. Where the ICT provides an alphabetic overlay on numeric keys, the relationships between letters and digits shall conform to ITU?T Recommendation E.161

407.4 Key Repeat.

Where a keyboard with key repeat is provided, the delay before the key repeat feature is activated shall be fixed at, or adjustable to, 2 seconds minimum.

407.5 Timed Response.

Where a timed response is required, the user shall be alerted visually, as well as by touch or sound, and shall be given the opportunity to indicate that more time is needed.

407.6 Operation. (General）

At least one mode of operation shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate operable parts shall be 5 pounds (22.2 N) maximum.

407.7 Tickets, Fare Cards, and Keycards.

Where tickets, fare cards, or keycards are provided, they shall have an orientation that is tactilely discernible if orientation is important to further use of the ticket, fare card, or keycard.

407.8.1 Vertical Reference Plane.

Operable parts shall be positioned for a side reach or a forward reach determined with respect to a vertical reference plane. The vertical reference plane shall be located in conformance to 407.8.2 or 407.8.3.

407.8.1.1 Vertical Plane for Side Reach. Where a side reach is provided, the vertical reference plane shall be 48 inches (1220 mm) long minimum.

407.8.1.2 Vertical Plane for Forward Reach. Where a forward reach is provided, the vertical reference plane shall be 30 inches (760 mm) long minimum.

407.8.2 Side Reach.

Operable parts of ICT providing a side reach shall conform to 407.8.2.1 or 407.8.2.2. The vertical reference plane shall be centered on the operable part and placed at the leading edge of the maximum protrusion of the ICT within the length of the vertical reference plane. Where a side reach requires a reach over a portion of the ICT, the height of that portion of the ICT shall be 34 inches (865 mm) maximum.

407.8.2.1 Unobstructed Side Reach.

Where the operable part is located 10 inches (255 mm) or less beyond the vertical reference plane, the operable part shall be 48 inches (1220 mm) high maximum and 15 inches (380 mm) high minimum above the floor.

407.8.2.2 Obstructed Side Reach.

Where the operable part is located more than 10 inches (255 mm), but not more than 24 inches (610 mm), beyond the vertical reference plane, the height of the operable part shall be 46 inches (1170 mm) high maximum and 15 inches (380 mm) high minimum above the floor. The operable part shall not be located more than 24 inches (610 mm) beyond the vertical reference plane.

407.8.3 Forward Reach.

Operable parts of ICT providing a forward reach shall conform to

407.8.3.1 or 407.8.3.2. The vertical reference plane shall be centered, and intersect with, the operable part. Where a forward reach allows a reach over a portion of the ICT, the height of that portion of the ICT shall be 34 inches (865 mm) maximum.

407.8.3.1 Unobstructed forward reach.

Where the operable part is located at the leading edge of the maximum protrusion within the length of the vertical reference plane of the ICT, the operable part shall be 48 inches (1220 mm) high maximum and 15 inches (380 mm) high minimum above the floor.

407.8.3.2 Obstructed Forward Reach.

Where the operable part is located beyond the leading edge of the maximum protrusion within the length of the vertical reference plane, the operable part shall conform to 407.12.3.2. The maximum allowable forward reach to an operable part shall be 25 inches (635 mm).

407.8.3.2.1 Height.

Where the operable part is located less than 20 inches (510 mm) beyond the vertical reference plane, the operable part shall be 48 inches (1220 mm) high maximum. Where the operable part is located 20 inches (510 mm) to 25 inches (635 mm) beyond the vertical reference plane, the operable part shall be 44 inches (1120 mm) high maximum.

407.8.3.2.2 Knee and Toe Space.

Knee and toe space under ICT shall be 27 inches (685 mm) high minimum, 25 inches (635 mm) deep maximum, and 30 inches (760 mm) wide minimum and shall be clear of obstructions.

408.2 Display Screens (General)

Where stationary ICT provides one or more display screens, at least one of each type of display screen shall be visible from a point located 40 inches (1015 mm) above the floor space where the display screen is viewed.

408.3 General. (Flashing）

Where ICT emits lights in flashes, there shall be no more than three flashes in any one-second period.

409.1 Status Indicators.

Status indicators, including all locking or toggle controls or keys (e.g., Caps Lock and Num Lock keys), shall be discernible visually and by touch or sound.

410.1 Color Coding.

Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

411.1 Audible Signals.

Where provided, audible signals or cues shall not be used as the only means of conveying information, indicating an action, or prompting a response.

412.2.1 Volume Gain for Wireline Telephones.

Volume gain conforming to 47 CFR 68.317 shall be provided on analog and digital wireline telephones.

412.2.2 Volume Gain for Non-Wireline ICT.

A method for increasing volume shall be provided for non-wireline ICT.

412.3.1 Wireless Handsets.

ICT in the form of wireless handsets shall conform to ANSI/IEEE C63.19-2011 (incorporated by reference, see 702.5.1).

412.3.2 Wireline Handsets.

ICT in the form of wireline handsets, including cordless handsets, shall conform to TIA-1083-B (incorporated by reference, see 702.9.1).

412.4 Digital Encoding of Speech.

ICT in IP-based networks shall transmit and receive speech that is digitally encoded in the manner specified by ITU-T Recommendation G.722.2 (incorporated by reference, see 702.7.2) or IETF RFC 6716 (incorporated by reference, see 702.8.1).

412.5 Real-Time Text Functionality (HCO and VCO Support) Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission(FCC) as discussed in Section III.D (Major Issues-Real-Time Text))

412.5 Real-Time Text Functionality (Interoperability) Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission(FCC) as discussed in Section III.D (Major Issues-Real-Time Text))

412.5 Real-Time Text Functionality (Compatibility with Interactive Voice Response).

Reserved. (Pending the outcome of rulemaking of the Federal Communications Commission(FCC) as discussed in Section III.D (Major Issues-Real-Time Text))

412.6 Caller ID.

Where provided, caller identification and similar telecommunications functions shall be visible and audible.

412.7 Video Communication.

Where ICT provides real-time video functionality, the quality of the video shall be sufficient to support communication using sign language.

412.8.1 TTY Connectability.

ICT shall include a standard non-acoustic connection point for TTYs.

412.8.2 Voice and Hearing Carry Over.

ICT shall provide a microphone capable of being turned on and off to allow the user to intermix speech with TTY use.

412.8.3 Signal Compatibility.

ICT shall support all commonly used cross-manufacturer non- proprietary standard TTY signal protocols where the system interoperates with the Public Switched Telephone Network (PSTN).

412.8.4 Voice Mail and Other Messaging Systems.

Where provided, voice mail, auto-attendant, interactive voice response, and caller identification systems shall be usable with a TTY.

413.1.1 Decoding and Display of Closed Captions.

Players and displays shall decode closed caption data and support display of captions.

413.1.2 Pass-Through of Closed Caption

Data. Cabling and ancillary equipment shall pass through caption data.

414.1.1 Digital Television Tuners.

Digital television tuners shall provide audio description processing that conforms to ATSC A/53 Digital Television Standard, Part 5 (2014) (incorporated by reference, see 702.2.1). Digital television tuners shall provide processing of audio description when encoded as a Visually Impaired (VI) associated audio service that is provided as a complete program mix containing audio description according to the ATSC A/53 standard.

414.1.2 Other ICT.

ICT other than digital television tuners shall provide audio description processing.

415.1.1 Caption Controls.

Where ICT provides operable parts for volume control, ICT shall also provide operable parts for caption selection.

415.1.2 Audio Description Controls.

Where ICT provides operable parts for program selection, ICT shall also provide operable parts for the selection of audio description.

6.2.1.2 Concurrent Voice and Text.

Where ICT supports two-way voice communication in a specified context of use, and enables a user to communicate with another user by RTT, it shall provide a mechanism to select a mode of operation which allows concurrent voice and text.

6.2.2.2 Programmatically Determinable Send and Receive Direction. Where ICT has RTT send and receive capabilities, the send/receive direction of transmitted text shall be programmatically determinable, unless the RTT has closed functionality..

Chapter 5: Software

Criteria

Conformance Level

Remarks and Explanations

502.2.1 User Control of Accessibility Features.

Platforms shall provide user control over platform features that are defined in the platform documentation as accessibility features.

502.2.2 No Disruption of Accessibility Features.

Software shall not disrupt platform features that are defined in the platform documentation as accessibility features.

502.3.1 Object Information.

The object role, state(s), boundary, name, and description shall be programmatically determinable.

502.3.2 Modification of Object Information.

States and properties that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.3 Row, Column, and Headers.

If an object is in a table, the occupied rows and columns, and any headers associated with those rows or columns, shall be programmatically determinable.

502.3.4 Values.

Any current value(s), and any set or range of allowable values associated with an object, shall be programmatically determinable.

502.3.5 Modification of Values.

Values that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.6 Label Relationships.

Any relationship that a component has as a label for another component, or of being labeled by another component, shall be programmatically determinable.

502.3.7 Hierarchical Relationships.

Any hierarchical (parent-child) relationship that a component has as a container for, or being contained by, another component shall be programmatically determinable.

502.3.8 Text

The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.

502.3.9 Modification of Text

Text that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.10 List of Actions

A list of all actions that can be executed on an object shall be programmatically determinable.

502.3.11 Actions on Objects.

Applications shall allow assistive technology to programmatically execute available actions on objects.

502.3.13 Modification of Focus Cursor.

Focus, text insertion point, and selection attributes that can be set by the user shall be capable of being set programmatically, including through the use of assistive Technology.

502.3.14 Event Notification.

Notification of events relevant to user interactions, including but not limited to, changes in the component’s state(s), value, name, description, or boundary, shall be available to assistive technology.

502.4 Platform Accessibility Features.

Platforms and platform software shall conform to the requirements in ANSI/HFES 200.2, Human Factors Engineering of Software User Interfaces — Part 2: Accessibility (incorporated by reference in Chapter 1) listed below:

Section 9.3.3 Enable sequential entry of multiple (chorded) keystrokes.

2. Section 9.3.4 Provide adjustment of delay before key acceptance.

3. Section 9.3.5 Provide adjustment of same-key double-strike acceptance.

4. Section 10.6.7 Allow users to choose visual alternative for audio output.

5. Section 10.6.8 Synchronize audio equivalents for visual events.

6. Section 10.6.9 Provide speech output services.

7. Section 10.7.1 Display any captions provided.

503.2 User Preferences.

Applications shall permit user preferences from platform settings for color, contrast, font type, font size, and focus cursor.

503.3 Alternative User Interfaces.

Where an application provides an alternative user interface that functions as assistive technology, the application shall use platform and other industry standard accessibility services.

503.4.1 Caption Controls.

Where user controls are provided for volume adjustment, ICT shall provide user controls for the selection of captions at the same menu level as the user controls for volume or program selection.

503.4.2 Audio Description Controls.

Where user controls are provided for program selection, ICT shall provide user controls for the selection of audio description at the same menu level as the user controls for volume or program selection.

Chapter 6: Support Documentation and Services

Criteria

Conformance Level

Remarks and Explanations

602.2 Accessibility and Compatibility Features.

Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

602.3 Electronic Support Documentation.

Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG (incorporated by reference, see 702.10.1).

602.4 Alternate Formats for Non-electronic Support Documentation. Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

603.2 Information on Accessibility and Compatibility Features.

ICT support services shall include information on the accessibility and compatibility features required by 602.2.

603.3 Accommodation of Communication Needs.

Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

WCAG Report – Printer Driver

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A): All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A): For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such:

· Prerecorded Audio-only

· Prerecorded Video-only

1.2.2 Captions (Prerecorded) (Level A): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A): An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such.

1.2.4 Captions (Live) (Level AA): Captions are provided for all live audio content in synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA): Audio description is provided for all prerecorded video content in synchronized media.

1.3.1 Info and Relationships (Level A): Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.

1.3.2 Meaningful Sequence (Level A): When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined.

1.3.3 Sensory Characteristics (Level A): Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, color, size, visual location, orientation, or sound.

1.3.4 Orientation (Level AA): Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.

1.3.5 Identify Input Purpose (Level AA): The purpose of each input field collecting information about the user can be programmatically determined when:

The input field serves a purpose identified in the Input Purposes for User Interface Components section; and The content is implemented using technologies with support for identifying the expected meaning for form input data.

1.4.1 Use of Color (Level A): Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

1.4.2 Audio Control (Level A): If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level.

1.4.3 Contrast (Minimum) (Level AA): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following:

1.4.4 Resize text (Level AA): Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA): If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text.

1.4.10 Reflow (Level AA): Content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions for:

・Vertical scrolling content at a width equivalent to 320 CSS pixels;

・Horizontal scrolling content at a height equivalent to 256 CSS pixels.

1.4.11 Non-text Contrast (Level AA): The visual presentation of the following have a contrast ratio of at least 3:1 against adjacent color(s):

・User Interface Components: Visual information required to identify user interface components and states, except for inactive components or where the appearance of the component is determined by the user agent and not modified by the author;

・Graphical Objects: Parts of graphics required to understand the content, except when a particular presentation of graphics is essential to the information being conveyed.

1.4.12 Text Spacing (Level AA): In content implemented using markup languages that support the following text style properties, no loss of content or functionality occurs by setting all of the following and by changing no other style property:

Line height (line spacing) to at least 1.5 times the font size; Spacing following paragraphs to at least 2 times the font size; Letter spacing (tracking) to at least 0.12 times the font size; Word spacing to at least 0.16 times the font size.

1.4.13 Content on Hover or Focus (Level AA): Where receiving and then removing pointer hover or keyboard focus triggers additional content to become visible and then hidden, the following are true: Dismissible: A mechanism is available to dismiss the additional content without moving pointer hover or keyboard focus, unless the additional content communicates an input error or does not obscure or replace other content;

Hoverable: If pointer hover can trigger the additional content, then the pointer can be moved over the additional content without the additional content disappearing;

Persistent : The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.

2.1.1 Keyboard (Level A): All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints.

2.1.2 No Keyboard Trap (Level A): If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away.

2.1.4 Character Key Shortcuts (Level A): If a keyboard shortcut is implemented in content using only letter (including upper- and lower- case letters), punctuation, number, or symbol characters, then at least one of the following is true:

Turn off: A mechanism is available to turn the shortcut off;

Remap: A mechanism is available to remap the shortcut to use one or more non-printable keyboard characters (e.g. Ctrl, Alt, etc);

Active only on focus: The keyboard shortcut for a user interface component is only active when that component has focus.

2.2.1 Timing Adjustable (Level A): For each time limit that is set by the content, at least one of the following is true:

· Turn off: The user is allowed to turn off the time limit before encountering it; or

· Adjust: The user is allowed to adjust the time limit before encountering it over a wide range that is at least ten times the length of the default setting; or

· Extend: The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times; or

· Real-time Exception: The time limit is a required part of a real-time event (for example, an auction), and no alternative to the time limit is possible; or

· Essential Exception: The time limit is essential and extending it would invalidate the activity; or

· 20 Hour Exception: The time limit is longer than 20 hours.

2.2.2 Pause, Stop, Hide (Level A): For moving, blinking, scrolling, or auto- updating information, all of the following are true:

· Moving, blinking, scrolling: For any moving, blinking or scrolling information that (1) starts automatically, (2) lasts more than five seconds, and (3) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it unless the movement, blinking, or scrolling is part of an activity where it is essential; and

· Auto-updating: For any auto-updating information that (1) starts automatically and (2) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it or to control the frequency of the update unless the auto-updating is part of an activity where it is essential.

2.3.1 Three Flashes or Below Threshold (Level A): Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds.

2.4.1 Bypass Blocks (Level A): A mechanism is available to bypass blocks of content that are repeated on multiple Web pages.

2.4.2 Page Titled (Level A): Web pages have titles that describe topic or purpose.

2.4.3 Focus Order (Level A): If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability.

2.4.4 Link Purpose (In Context) (Level A): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.

2.4.5 Multiple Ways (Level AA): More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process.

2.4.6 Headings and Labels (Level AA): Headings and labels describe topic or purpose.

2.4.7 Focus Visible (Level AA): Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible.

2.5.1 Pointer Gestures (Level A): All functionality that uses multipoint or path- based gestures for operation can be operated with a single pointer without a path-based gesture, unless a multipoint or path-based gesture is essential.

2.5.2 Pointer Cancellation (Level A): For functionality that can be operated using a single pointer, at least one of the following is true:

No Down-Event: The down-event of the pointer is not used to execute any part of the function;

Abort or Undo: Completion of the function is on the up-event, and a mechanism is available to abort the function before completion or to undo the function after completion;

Up Reversal: The up-event reverses any outcome of the preceding down-event;

Essential: Completing the function on the down-event is essential.

2.5.3 Label in Name (Level A): For user interface components with labels that include text or images of text, the name contains the text that is presented visually.

2.5.4 Motion Actuation (Level A): Functionality that can be operated by device motion or user motion can also be operated by user interface components and responding to the motion can be disabled to prevent accidental actuation, except when:

Supported Interface: The motion is used to operate functionality through an accessibility supported interface;

Essential: The motion is essential for the function and doing so would invalidate the activity.

3.1.1 Language of Page (Level A): The default human language of each Web page can be programmatically determined.

3.1.2 Language of Parts (Level AA): The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text.

3.2.1 On Focus (Level A): When any user interface component receives focus, it does not initiate a change of context.

3.2.2 On Input (Level A): Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component.

3.2.3 Consistent Navigation (Level AA): Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.

3.2.4 Consistent Identification (Level AA): Components that have the same functionality within a set of Web pages are identified consistently.

3.3.1 Error Identification (Level A): If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text.

3.3.2 Labels or Instructions (Level A): Labels or instructions are provided when content requires user input.

3.3.3 Error Suggestion (Level AA): If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA): For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true:

1. Reversible: Submissions are reversible.

2. Checked: Data entered by the user is checked for input errors and the user is provided an opportunity to correct them.

3. Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission.

4.1.1 Parsing (Level A): In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features.

4.1.2 Name, Role, Value (Level A): For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.

4.1.3 Status Messages (Level AA): In content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus.

WCAG Report – Remote UI