Solicitation Evaluation Criteria.pdf

PDF 134 KB Posted

Attached to
Call center support for Unemployment Insurance services
Solicitation number
121962 O3
Issued by
Douglas County, Nebraska

About this file

This document is a State Purchasing Bureau (SPB) Form 31 solicitation for Call Center Support for Unemployment Insurance Services, with solicitation number 121962 O3. The solicitation is scheduled to open on Friday, June 27th, 2025 at 2pm CST, with mandatory requirements for bidders to submit a Contractual Agreement Form (signed manually or via DocuSign), Corporate Overview, Technical Approach, and Cost Sheet. The evaluation process will assess submissions across three main parts: Corporate Overview (25 points), Technical Approach (65 points), and Cost Sheet (10 points), with a total possible score of 100 points. Additionally, oral interviews may be required, which could add up to 20 more points to the total evaluation.

The cost sheet points will be calculated using a comparative method where the lowest cost submitted receives the maximum points, and other submissions are scored proportionally using a specific formula. The calculation involves dividing the lowest cost submitted by the individual submission's cost and multiplying by the maximum possible cost points. This approach ensures that the most cost-effective proposal receives the highest cost-related score, with other proposals receiving scaled points based on their relative cost positioning. Bidders must carefully prepare their submissions to meet all mandatory requirements and optimize their scoring across the evaluation criteria.

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Text version

SPB Form 31 Effective 7-19-2024

SOLICITATION NUMBER: 121962 O3 Call Center Support for Unemployment Insurance Services

Opening Date: Friday June 27th, 2025 2pm CST

Mandatory Requirements The solicitation responses will first be examined to determine if all mandatory requirements listed below have been addressed to warrant further evaluation. Responses not meeting mandatory requirements will be excluded from further evaluation. The mandatory requirement items are as follows:

1. Contractual Agreement Form, must be signed manually in ink or by DocuSign;

2. Corporate Overview;

3. Technical Approach; and

4. Cost Sheet.

Evaluation Criteria All responses to this solicitation, which fulfill all mandatory requirements, will be evaluated. Each category will have a maximum possible point potential. Areas that will be addressed and scored during the evaluation include:

Evaluation Criteria Possible Points

Part 1 ⎯ Corporate Overview

Part 2 ⎯ Technical Approach 65

Part 3 ⎯ Cost Sheet Points 10

Total Points without Oral Interviews 100

Oral Interviews, (if required) 20

Total Points with Oral Interviews 120

Part 4 – Cost Sheet Points

SOLICITATION EVALUATION CRITERIA

SPB Form 31 Effective 7-19-2024

Cost Sheet points should be calculated as follows:

1. Establish lowest cost submitted – lowest cost submitted receives the maximum points.

2. To assign points to all others, the following formula should be followed:

Lowest Cost Submitted Cost Submitted x Maximum Possible Cost Points = Cost Points to Award (see samples below)

Formula Sample Sample Sample

Lowest Cost Submitted $100,000 $100,000 $100,000

Cost Submitted $100,000 $200,000 $150,000 x Maximum Possible Cost Points 20 20 20

= Points To Award 20.00 10.00 13.33

File details come from the government source that posted it. Updated .