Solicitation.pdf

Document Number: 36C78626Q50080 PROCESSED Page 1 of 103

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

F369146-26-2000014

PAGE 1 OF

5. SOLICITATION NUMBER

36C78626Q50080

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

02/13/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Roberto Escobedo

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

03/05/2026

13:00 PT

CODE 36C786

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

18434 Joplin Rd Triangle, VA 22172

9. ISSUED BY UNRESTRICTED OR X SET ASIDE: 100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

X SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS: 561720

SIZE STANDARD: $22 Million

10. THE ACQUISITION IS

SEE

SCHEDULE

X

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

X RFQ IFB RFP

14. METHOD OF SOLICITATION

369146CODE15. DELIVER TO

RIVERSIDE NATIONAL CEMETERY (901)

DEPT OF VETERANS AFFAIRS (901)

RIVERSIDE NATIONAL CEMETERY

22495 VAN BUREN BLVD

RIVERSIDE, CA 92518

CODE 36C78616. ADMINISTERED BY

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

18434 Joplin Rd Triangle, VA 22172

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

NCA-VACOCODE18a. PAYMENT WILL BE MADE BY

TUNGSTEN

http://www.tungsten-network.com/customer-campaigns/ veterans-affairs/

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

Janitorial Services Riverside National Cemetery in accordance with the

Performance Work Statement.

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Brian Trahan

31c. DATE SIGNED 02/13/2026

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 36C78626Q50080 PROCESSED Page 2 of 103

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 36C78626Q50080 PROCESSED Page 3 of 103

Table of Contents

Section Description Page Number

1 Continuation Sheet 1 PWS Janitorial Services-Riverside 02 05 2026.pdf 2 Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.203-16 Preventing Personal Conflicts of Interest (Jun 2020) 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.204-13 (DEV) System for Award Management - Maintenance (OCT 2018) (DEVIATION NOV 2025) 52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Jan 2025) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015) 52.212-4 (DEV) Contract Terms and Conditions-Commercial Products and Commercial Services (NOV

2023) (DEVIATION AUG 2025)

52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.219-6 (DEV) Notice of Total Small Business Set-Aside (NOV 2020) (DEVIATION NOV 2025) 52.219-14 (DEV) Limitations on Subcontracting (OCT 2022) (DEVIATION NOV 2025) 52.222-3 (DEV) Convict Labor (JUN 2003) (DEVIATION NOV 2025) 52.222-19 (DEV) Child Labor-Cooperation with Authorities and Remedies (JAN 2025) (DEVIATION

NOV 2025)

52.222-35 (DEV) Equal Opportunity for Veterans (JUN 2020) (DEVIATION NOV 2025) 52.222-36 (DEV) Equal Opportunity for Workers with Disabilities (JUN 2020) (DEVIATION NOV 2025) 52.222-37 (DEV) Employment Reports on Veterans (JUN 2020) (DEVIATION NOV 2025) 52.222-40 (DEV) Notification of Employee Rights Under the National Labor Relations Act (DEC

2010) (DEVIATION NOV 2025)

52.222-41 (DEV) Service Contract Labor Standards (AUG 2018) (DEVIATION NOV 2025) 52.222-43 (DEV) Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) (AUG 2018) (DEVIATION NOV 2025) 52.222-50 (DEV) Combating Trafficking in Persons (OCT 2025) (DEVIATION NOV 2025) 52.222-62 (DEV) Paid Sick Leave Under Executive Order 13706 (JAN 2022) (DEVIATION NOV 2025) 52.223-5 Pollution Prevention and Right-to-Know Information (May 2024) 52.223-23 (DEV) Sustainable Products (MAY 2024) (DEVIATION NOV 2025) 52.226-8 Encouraging Contractor Policies To Ban Text Messaging While Driving (May 2024) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.229-3 (DEV) Federal, State, and Local Taxes (FEB 2013) (DEVIATION SEP 2025) 52.232-18 Availability of Funds (Apr 1984) 52.232-19 Availability of Funds for the Next Fiscal Year (Apr 1984) 52.232-33 Payment by Electronic Funds Transfer-System for Award Management (Oct 2018) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-3 (DEV) Protest after Award (AUG 1996) (DEVIATION NOV 2025) 52.233-4 (DEV) Applicable Law for Breach of Contract Claim (AUG 1996) (DEVIATION NOV 2025) 52.240-91 (DEV) Security Prohibitions and Exclusions (NOV 2025) (DEVIATION NOV 2025) 52.244-6 (DEV) Subcontracts for Commercial Products and Commercial Services (OCT 2025)

(DEVIATION NOV 2025)

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

852.219-73 (DEV) VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-DISABLED

VETERAN-OWNED SMALL BUSINESSES (NOV 2022) (DEVIATION JAN 2023)

Document Number: 36C78626Q50080 PROCESSED Page 4 of 103

852.219-75 (DEV) VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE

OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022) (DEVIATION JAN

2023)

852.222-71 (DEV) COMPLIANCE WITH EXECUTIVE ORDER 13899 (APR 2025) (DEVIATION

APR 2025)

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

3 Wage Determination No. 2015-5629.pdf 4 Solicitation Provisions

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.203-11 Certification And Disclosure Regarding Payments to Influence Certain Federal Transactions (Sept 2024) 52.204-7 (DEV) System for Award Management - Registration (NOV 2024) (DEVIATION NOV 2025) 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-1 (DEV) Instructions to Offerors-Commercial Products and Commercial Services (SEP 2023)

(DEVIATION AUG 2025)

52.212-2 (DEV) Evaluation-Commercial Products and Commercial Services (NOV 2021)

(DEVIATION AUG 2025)

52.233-2 (DEV) Service of Protest (SEP 2006) (DEVIATION NOV 2025) 52.240-90 (DEV) Security Prohibitions and Exclusions Representations and Certifications (NOV 2025)

(DEVIATION NOV 2025)

852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018)

852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

4 Instructions to Offerors_Evaluations.docx

Document Number: 36C78626Q50080 PROCESSED Page 5 of 103

Section 1 - Continuation Sheet

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

12.000000 MO

Description: JANITORIAL SERVICES

FLOORS, WALLS, DOORS, DOORJAMS AND CEILINGS, CARPETS AND RUGS

WINDOWS AND GLASS DOORS

DESKS AND OFFICE FURNITURE

RESTROOMS, TRASH AND RECYCLING REMOVAL, SANITATION OF HIGH-TRAFFIC AREAS, BREAKROOMS AND KITCHENETTES

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F369146-26-2000014 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

12.000000 MO

Description: JANITORIAL SERVICES

FLOORS, WALLS, DOORS, DOORJAMS AND CEILINGS, CARPETS AND RUGS

WINDOWS AND GLASS DOORS

DESKS AND OFFICE FURNITURE

RESTROOMS, TRASH AND RECYCLING REMOVAL, SANITATION OF HIGH-TRAFFIC AREAS, BREAKROOMS AND KITCHENETTES

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F369146-26-2000014 - 0002

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

2001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

12.000000 MO

Description: JANITORIAL SERVICES

FLOORS, WALLS, DOORS, DOORJAMS AND CEILINGS, CARPETS AND RUGS

WINDOWS AND GLASS DOORS

DESKS AND OFFICE FURNITURE

RESTROOMS, TRASH AND RECYCLING REMOVAL, SANITATION OF HIGH-TRAFFIC AREAS, BREAKROOMS AND KITCHENETTES

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F369146-26-2000014 - 0003

Pricing Options: 0001

Document Number: 36C78626Q50080 PROCESSED Page 6 of 103

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

3001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

12.000000 MO

Description: JANITORIAL SERVICES

FLOORS, WALLS, DOORS, DOORJAMS AND CEILINGS, CARPETS AND RUGS

WINDOWS AND GLASS DOORS

DESKS AND OFFICE FURNITURE

RESTROOMS, TRASH AND RECYCLING REMOVAL, SANITATION OF HIGH-TRAFFIC AREAS, BREAKROOMS AND KITCHENETTES

Period of Performance: 04/01/2029 - 03/31/2030

Reference Line: F369146-26-2000014 - 0004

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

4001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

12.000000 MO

Description: JANITORIAL SERVICES

FLOORS, WALLS, DOORS, DOORJAMS AND CEILINGS, CARPETS AND RUGS

WINDOWS AND GLASS DOORS

DESKS AND OFFICE FURNITURE

RESTROOMS, TRASH AND RECYCLING REMOVAL, SANITATION OF HIGH-TRAFFIC AREAS, BREAKROOMS AND KITCHENETTES

Period of Performance: 04/01/2030 - 03/31/2031

Reference Line: F369146-26-2000014 - 0005

Pricing Options: 0001

Document Number: 36C78626Q50080 PROCESSED Page 7 of 103

Performance Work Statement (PWS) Janitorial Services

Riverside National Cemetery (RNC) 22495 Van Buren Blvd., Riverside, CA 92518

1. GENERAL: This is a non-personnel services contract to provide janitorial services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES: RNC is a Green Building Cleaning Certified site. The Contractor shall be International Sanitary Supply Association (ISSA) Cleaning Industry Management Standard (CIMS) certified. Certification shall be submitted with the quote and maintained throughout the contract period. Services shall meet or exceed CIMS performance standards and ensure facilities are clean, sanitary, safe, and presentable at all times.

1.2 BACKGROUND: Riverside National Cemetery serves as a final resting place for our nation’s Veterans and their eligible family members, providing a dignified and respectful environment for memorial services, visitation, and ongoing remembrance. Maintaining a clean, safe, and presentable facility is essential to upholding the cemetery’s mission and preserving the honor and dignity owed to those interred. This requirement ensures the provision of professional janitorial services to maintain administrative buildings, public restrooms and other designated facilities in a manner that reflects the highest standards of cleanliness and professionalism. Services will be performed in accordance with applicable federal, state, and local regulations, as well as National Cemetery Administration (NCA) standards for appearance and operational readiness.

1.3 OBJECTIVES: The objective of this contract is to obtain reliable, high-quality janitorial services that ensure all designated cemetery facilities are maintained in a clean, sanitary, and presentable condition at all times. The contractor shall provide all labor, supervision, equipment, and supplies necessary to perform cleaning services in a manner that meets or exceeds NCA standards, supports a respectful environment for visitors, and promotes the dignified appearance of Riverside National Cemetery.

1.4 SCOPE: The contractor shall provide all labor, supervision, equipment, tools, materials, and supplies necessary to perform complete janitorial services at Riverside National Cemetery. Services include, but are not limited to, cleaning and sanitizing restrooms, offices, conference rooms, visitor centers, and other designated facilities; sweeping, mopping, vacuuming, dusting, and trash removal; replenishing restroom and breakroom supplies; cleaning glass surfaces; and ensuring all work areas are maintained to the standards set forth by the National Cemetery Administration (NCA). Work shall be performed in accordance with applicable federal, state, and local health and safety regulations, and shall be scheduled in a manner that does not interfere with funeral services, memorial ceremonies, or public visitation. The Contractor shall be responsible for safeguarding Government property and ensuring the respectful appearance of all serviced areas at all times.

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1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base Year and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year: 4/1/2026 to 3/31/2027

Option Year I: 4/1/2027 to 3/31/2028

Option Yeat II: 4/1/2028 to 3/31/2029

Option Year III: 4/1/2029 to 3/31/2030

Option Year IV: 4/1/2030 to 3/31/2031

1.6 QUALITY CONTROL: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The final QCP shall be delivered to CO by email 15 days post award of contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system.

1.7 QUALITY ASSURANCE: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8 RECOGNIZED HOLIDAYS:

New Year’s Day Martin Luther King Jr’s Birthday President’s Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.9 HOURS OF OPERATION: The contractor is responsible for conducting business as described below hours.

1.9.1 Monday through Friday, and Holidays, 7:00 AM – 10:00 PM, contractor will perform duties prescribed in paragraph 5.

1.9.2 Saturday and Sunday, 10:00 AM – 2:00 PM, contractor will perform duties prescribed in paragraph 5.7.

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1.9.3 The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed. When hiring personnel, the Contractor should keep in mind that the stability and continuity of the workforce are essential.

1.9.4 EMERGENCY:

1.9.4.1 The primary point of contact is the RNC COR for any uncovered situation under this

PWS.

1.9.4.2 The contactor will inform the RNC COR of absence within 30 minutes of starting worktime and any time during working hours.

1.9.4.3 In case of injury, contractor shall contact and provide completed Incident Report Form to RNC Safety Officer as soon as possible.

1.9.4.4 All visitor complaints, conflicts, and disputes shall report and submit completed Incident Report Form to RNC COR

1.10 PLACE OF PERFORMANCE: The work to be performed under this contract will be performed at:

Riverside National Cemetery (RNC) 22495 Van Buren Blvd., Riverside, CA 92518

1.11 AREAS OF PERFORMANCE: Services include cleaning of all office spaces, break rooms, janitor’s storage areas, locker rooms, restrooms, and perimeter exteriors for the following areas:

RNC Administrative Building: bldg# 1001

RNC Administrative Break Room and Restroom: bldg# 1001

RNC Information Booth: bldg# 1002

RNC Public restroom – old staging area: bldg# 1501

RNC Public restroom – Amphitheatre: bldg# 1502

RNC Cortege Lane restroom: bldg# 1503

RNC Memorial Honor Detail Office: bldg# 1504

RNC Phase 4 maintenance compound and restroom: bldg# 3001

RNC Phase 5 maintenance compound and restroom: bldg# 3002

1.12 Facility square footage and detailed room descriptions are provided in Attachment 3/Technical Exhibit 3- Facility Data Table

1.13 TYPE OF CONTRACT: The government will award a firm fixed price contract.

Document Number: 36C78626Q50080 PROCESSED Page 10 of 103

1.14 PHYSICAL SECURITY: At the close of each work period, government facilities, equipment, and materials shall be secured. The Contractor shall lock and secure all designated buildings and activate alarm systems after hours. If an alarm system cannot be set, the Contractor shall immediately notify the Contracting Officer’s Representative (COR). Any damages, signs of forced entry, or unusual conditions observed during the performance of work shall be reported to the COR without delay.

1.15 KEY CONTROL: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying.

When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.16 SPECIAL QUALIFICATIONS:

1.16.1 GREEN BUILDING CLEANING CERTIFICATION: Contractor shall hold and maintain certification from a recognized green cleaning program such as Green Seal, UL ECOLOGO, or ISSA CIMS-Green Building (GB) Standard

1.16.2 CERTIFIED PERSONNEL: Supervisors and cleaning staff shall be trained and certified in environmentally preferred cleaning techniques, including proper dilution control, chemical handling, and sustainable janitorial practices.

1.16.3 USE OF ENVIRONMENTALLY PREFERABLE PRODUCTS:

1.16.3.1 All cleaning chemicals shall meet or exceed U.S. Environmental Protection Agency (EPA) Safer Choice or equivalent green product standards. Non-toxic cleaning products shall be used to clean employees’ lounges, restrooms, office spaces, admin front lobby, and visitor areas. Contact RNC COR or Safety Officer for more information.

1.16.3.2 Chemical products:

Document Number: 36C78626Q50080 PROCESSED Page 11 of 103 o 10 days post award, the contractor shall submit a list of all chemical products including cleaning products such as simply green, Windex, etc. to RNC Safety Officer for approval and storage instruction.

o A new chemical product list shall be presented to the RNC Safety Officer upon change of chemical product for approval and storage instruction.

1.16.4 EXPERIENCE IN NATIONAL CEMETERY OR FEDERAL FACILITY

OPERATIONS: Contractor shall demonstrate prior performance in high-visibility, high traffic areas where operations must be conducted without disrupting ceremonial or public activities.

1.16.5 EQUIPMENT COMPLIANCE: Janitorial equipment (e.g., vacuums, floor scrubbers) shall meet Carpet and Rug Institute (CRI) Green Label/Seal of Approval or equivalent low-emission and high-filtration standards.

1.16.6 SECURITY REQUIREMENTS: All employees shall pass background checks.

1.17 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The

Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.18 CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.19 KEY PERSONNEL: The following personnel are considered key personnel by the government: Contract Manager and Site Supervisor. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except for Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

Document Number: 36C78626Q50080 PROCESSED Page 12 of 103

Contract Manager: Minimum of five (5) years of experience managing federal facility service contracts of comparable scope, size, and complexity. Proven ability to oversee contract compliance, quality assurance, and reporting requirements. Experience in managing Green Building Cleaning Programs and ensuring compliance with certification standards.

Site Manager: Minimum of three (3) years of experience in supervisory roles for janitorial or facilities maintenance services in high-visibility or sensitive environments.

Hands-on experience implementing green cleaning practices, equipment use, and safety protocols in compliance with Green Building Certification standards. Demonstrated ability to manage day-to-day operations, assign work, and supervise staff to ensure adherence to schedules, safety, and performance standards. Proficient in maintaining accurate daily logs, incident reports, and supply inventories.

1.20 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.21 CONSERVATION OF UTILITIES AND SUSTAINABLE PRACTICES: The Contractor shall conserve all utilities furnished by the Government, including electricity, water, and heating/cooling resources, in alignment with Green Building and sustainable facility management practices. Contractor personnel shall use only the amount of water, energy, and other resources necessary to accomplish assigned tasks, ensuring equipment is powered down and lights are turned off when not in use. Cleaning methods shall incorporate water-efficient techniques, and equipment shall be ENERGY STAR rated or equivalent where applicable. The Contractor shall immediately report any leaks, energy inefficiencies, or equipment malfunctions to the Contracting Officer’s Representative (COR). Wasteful use of resources is prohibited. All activities shall support the RNC’s commitment to environmental stewardship and compliance with federal green procurement requirements.

1.22 PHASE IN/PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the seven (7) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.23 STANDARDS OF CONDUCT: The Contractor and all personnel performing under this contract shall conduct themselves with the highest level of professionalism, courtesy, and respect at all times while on the grounds of Riverside National Cemetery. RNC is a place of honor and reverence; therefore, all actions, language, and appearance must reflect the dignity of the site and its mission to honor Veterans and their families.

1.23.1 Professionalism and Courtesy

All contractor personnel shall always conduct themselves in a professional manner while on RNC grounds. Courtesy and respect shall be shown to visitors, veterans, families, staff, Document Number: 36C78626Q50080 PROCESSED Page 13 of 103 and volunteers. Loud, profane, or offensive language, horseplay, or disruptive behavior will not be tolerated.

Appearance and Identification

Contractor employees shall present a neat, clean, and professional appearance. Uniforms or standardized work attire are required and must clearly display the company name and/or logo. All contractor personnel should always wear visible identification badges while on RNC property.

Respect for the Cemetery Environment

Contractor personnel shall recognize the solemn nature of RNC as a national shrine.

Conduct that may disturb the peaceful environment—including playing radios, using electronic devices without headphones, or engaging in disruptive conversation—is prohibited. Smoking, vaping, or use of tobacco products is only permitted in designated areas, never near public gathering spaces, restrooms, or buildings.

Restricted Areas and Security

Contractor personnel shall not enter restricted or unauthorized areas unless specifically directed by the Contracting Officer’s Representative (COR). Contractor personnel are prohibited from tampering with government equipment, alarm systems, IT systems, or other sensitive infrastructure unless work is explicitly authorized under the PWS. All alarms must be set properly before departure from assigned buildings as directed.

Visitor Interaction

Contractor personnel are not authorized to provide directions, guidance, or information to cemetery visitors beyond basic courtesy. Any visitor questions shall be directed to RNC staff. Contractor employees shall not engage with visitors while working, in arguments, or disputes with the public.

Prohibited Conduct

Possession of firearms, weapons, or explosives (except as authorized by law).

Possession, use, or distribution of alcohol or illegal drugs.

Theft, misuse, or destruction of government or personal property.

Photography or videography on cemetery grounds without prior written approval from the COR. Sleeping, loitering, or personal use of government facilities.

Workplace Conduct and Safety

Contractor personnel shall comply with all Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Veterans Affairs (VA), and National Cemetery Administration (NCA) requirements. Unsafe practices or negligence will not be tolerated.

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Failure to Comply

Contractor employees who fail to comply with this Standard of Conduct are subject to immediate removal from the cemetery upon request of the COR or Contracting Officer.

Repeated violations may be grounds for termination of the contract for cause.

Immediately report any incidents, safety hazards, or suspicious activities to the Contracting Officer’s Representative (COR)

1.24 VISITOR INTERACTION AND FUNERAL SERVICE ETIQUETTE: Riverside National Cemetery is a place of honor, remembrance, and solemn reflection. Contractor personnel shall conduct all activities in a manner that preserves the dignity of the sire and ensures the comfort of families and visitors.

1.24.1 During funeral Services, ceremonies, or any other commemorative events:

Cease all noise or disruptive work within audible or visible distance of the service until it has concluded

Maintain a respectful

1.24.2 When interacting with visitors:

Respect and Courtesy

All contractor personnel shall treat visitors, veterans, family members, cemetery employees, and other contractors with the utmost respect, courtesy, and professionalism.

Contractors must remain mindful that RNC is a national shrine and that many visitors may be in mourning or reflecting quietly.

Limitations on Interaction

Contractor personnel shall not provide official information, directions, or guidance.

2. DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS:

2.1.1 CLEAN: Free from dirt or pollution

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER. A person with authority to enter into, administer, or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such an appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

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2.1.5 DISINFECT: to cleanse (a surface, a device, a supply of water, etc.) by destroying, inactivating, or significantly reducing the concentration of pathogenic agents (such as bacteria, viruses, and fungi): to treat (something) with a disinfectant (such as chlorine, hydrogen peroxide, or sodium hypochlorite)

2.1.6 DEEP CLEAN: An act of cleaning something carefully and thoroughly, especially in order to prevent the spread of germs and infection

2.1.7 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.8 DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.9 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal

2.1.10 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property

2.1.11 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14 SANITIZE: To reduce or eliminate pathogenic agents (such as bacteria) on the surfaces of (something): to make (something) sanitary (as by cleaning or disinfecting)

2.1.15 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.16 WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

CFR Code of Federal Regulations

CO Contracting Officer

COR Contracting Officer Representative

DOD Department of Defense

FAR Federal Acquisition Regulation

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PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1 Facilities: The Government will provide a storage room for supplies and equipment

3.2 Utilities: The Government will provide electricity and water. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning.

3.3 Equipment: The Government Shall provide roll off dumpster for waste disposal and recycling materials.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1 General: The Contractor shall furnish all supplies, equipment and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Janitorial Supplies and consumables

4.2.1 General cleaning agents, disinfectants and sanitizers (must meet Green Seal or equivalent environmentally friendly standards.

4.2.2 Restroom supplies: Toilet paper, paper towels, hand soap, sanitary disposal bags, seat covers, air fresheners.

4.2.3 Breakroom/kitchenette supplies: dish soap, hand soap, paper towels

4.2.4 Trash receptacle liners for various trash bin sizes.

4.2.5 Wet floor signs, caution cones and other safety barriers.

4.2.6 Safety Data Sheets for all chemicals on site.

4.3 Specialty Equipment for Green Cleaning Compliance

4.3.1 Low-moisture carpet cleaning system

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4.3.2 Microfiber mop systems

4.3.3 Approved non-Aerosol spray bottles and dispensing systems

4.4 Cleaning Equipment

4.4.1 Commercial grade vacuum cleaners (with HEPA filters)

4.4.2 Floor Cleaning equipment (auto scrubbers, buffers, burnishers, mops, brooms)

4.4.3 Carper extractors and spot cleaning equipment

4.4.4 Window and glass cleaning tools (squeegees, microfiber cloths)

4.4.5 Step ladders or dusting extenders for high dusting

5. PERFORMANCE REQUIREMENTS

JANITORIAL SERVICES CLIN 0001 QTY 12 Months

5.1 General

5.1.1 The contractor shall perform below tasks Monday through Friday, and Holidays.

5.1.2 At 7:00 AM, cleaning tasks shall begin with the Administration Employee Lounge, followed by the Administration Offices.

5.1.3 By 8:00 AM, cleaning tasks shall be completed at the Administration office restrooms and information booth.

5.1.4 By 9:00 AM, cleaning tasks shall be completed at the cortege lane and Amphitheatre restrooms.

5.1.5 Contractors shall arm alarm and disarm alarm building before and after cleaning as required.

5.2 Floor

5.2.1 Sweep, dust, mop, and damp mop all hard-surface floors daily.

5.2.2 Strip, seal, wax, and buff floors quarterly to maintain a polished appearance.

5.2.3 Spot Clean spills and stains immediately.

5.2.4 Caution warning signs such as wet floor, slippery, danger, or caution shall be posted by contractor during cleaning.

5.2.5 A yellow safety chain shall be placed if the area is unsafe or hazardous for entering or exiting.

5.3 WALLS, DOORS, DOORJAMS AND CEILINGS

5.3.1 Walls: The Contractor shall spot-cleans wall surfaces to remove cobwebs, fingerprints, smudges. The Contractor shall sanitize the walls as needed.

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5.3.2 Doors (Entrance areas): The Contractor shall clean all glass partitions, interior and exterior glass doors, display cases, directory boards, and draft shields on windows, mirrors and adjacent trim.

5.3.3 Door and Doorjambs: Perform spot cleaning by damp-wiping and polishing unpainted metal doors, washable surfaces of walls, partitions, doors and fixtures, and handrails.

Sanitize as needed.

5.3.4 Ceilings: The Contractor shall dust and remove cobwebs from the ceilings, vents, and light fixtures.

5.4 CARPETS AND RUGS

5.4.1 Vacuum all carpeted areas daily

5.4.2 Spot clean stains as they occur

5.4.3 Perform deep carpet cleaning either steam or extraction method quarterly,

5.5 WINDOWS AND GLASS DOORS

5.5.1 Clean interior and exterior surfaces of all windows and glass doors to remove smudges, fingerprints and dirt.

5.5.2 Clean windowsills, frames, and tracks as necessary to maintain appearance.

5.6 DESKS AND OFFICE FURNITURE

5.6.1 Dust and wipe down desks, tables, chairs, and work surfaces weekly

5.6.2 Remove smudges, fingerprints and spills immediately.

5.6.3 Do not disturb papers or personal items on desks.

5.6.4 The Contractor shall vacuum, and damp clean all blinds to remove surface dust, vacuum drapes in place

5.7 RESTROOMS

5.7.1 Saturday and Sunday, the contractor shall clean all public restrooms by 11:00 AM, and shall continue maintenance and servicing of those restrooms through 2:00 PM.

5.7.2 Clean, descale, and disinfect toilets, urinals, sinks, counters, mirrors, and partitions daily

5.7.3 Restock supplies (toilet paper, paper towels, soap) daily or as needed.

5.7.4 Mop restroom floors daily using disinfectant cleaner.

5.7.5 Buff floors weekly.

5.7.6 Remove odors and maintain a sanitary environment at all times.

5.7.7 The Contractor shall empty, clean, disinfect, and re-line all sanitary napkin and all waste receptacles.

5.7.8 Restroom access and closure.

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5.7.8.1 Monday through Friday, and Holidays: Open all public restrooms by 9:00 AM and lock all public restrooms by 3:00 PM except Old Staging Area which will remain open 24 hours.

5.7.8.2 Saturday and Sunday: RNC staff will open restrooms at cortege lane and Amphitheatre restroom at 7:00 AM, and contractor will lock all public restrooms by 2:00 PM except Old Staging Area which will remain open 24 hours.

5.7.8.3 Notify RNC COR immediately if coverage is unavailable.

5.8 TRASH AND RECYCLING REMOVAL

5.8.1 Empty waste baskets, recycling bins, and indoor and outdoor receptacles daily.

5.8.2 Replace liners daily.

5.8.3 Dispose of waste in designated dumpsters or recycling facilities.

5.9 SANITATION OF HIGH-TRAFFIC AREAS

5.9.1 Clean and disinfect high-touch surfaces (e.g., door handles, light switches, railings) daily.

5.10 BREAKROOMS AND KITCHENETTES

5.10.1 Wipe down and disinfect all counters, tables and sinks daily.

5.10.2 Clean and sanitize all appliance exteriors, including refrigerators, microwaves, coffee makers, and vending machines.

5.10.3 Spot Clean appliance interiors weekly and perform deep cleaning monthly.

5.10.4 Empty trash and recycling containers daily, replacing liners daily.

5.10.5 Sweep and mop floors daily using an appropriate cleaner.

5.10.6 Restock paper towels, dish soap, and other consumable supplies as needed.

5.11 JANITORIAL STORAGE AREA

5.11.1 Maintain janitorial storage area in a clean and organized condition

5.11.2 Use only approved cleaning products in accordance with Green Cleaning Certification requirements.

5.11.3 Immediately report any maintenance issues, damage, or safety hazards to the COR

5.12 MISCELLANEOUS AREAS

5.12.1 Ashtrays: The Contractor shall remove ashes and debris from cigarette butt receptacles and place in a nonflammable container. Ashtrays shall be damp wiped to remove all ashes;

washed with hot, soapy water as needed.

5.12.2 Water Fountains: The Contractor shall empty, rinse, and sanitize drinking fountains, water coolers, the hot/cold water dispensers with a germicidal type of detergent. The Contractor shall re-stock those water coolers with cups, where dispensers are provided

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5.12.3 Polish Metal: The Contractor shall polish the brass and other metal, aluminum, stainless steel hardware on doors, push bars, and the kicking plates.

5.12.4 Unoccupied Rooms: Cleaning of unoccupied rooms should be performed daily to remove dust from all surfaces, the restroom should be cleaned, and the commode flushed to prevent hard water deposits.

5.12.5 Information Technology (IT) Closets: The Contractor shall coordinate with the COR or Security Staff to gain access to these secured areas in order to sweep and dust mop floors monthly. The Contractor shall not use any type of liquids, vacuums or duster in these closets. The Contractor shall not unplug any IT equipment unless performed by IT staff.

To maintain the proper air temperatures in the IT rooms, the entry doors shall not be left open.

5.12.6 Parking Lots and Sidewalks: The Contractor shall sweep weekly, remove all cigarette butts, and oil spots or stains from the parking lot (within 25 feet of the building) with a dry-cleaning agent and/or pressure wash with degreaser chemical. Power sweepers must be equipped with a vacuum dust control system.

5.12.7 Entrance Area: Sweep landing, steps, sidewalk of front entrance area, clean the walk-off mats, hose off as required, and remove standing water. The Contractor shall damp-mop the entrance and lobby floors during inclement weather. Trash containers located inside and outside of entrances shall be emptied.

5.12.8 TASK FREQUENCIES & STANDARDS TABLE

TASK MINIMUM FREQUENCY STANDARD OF

PERFORMANCE

Empty/reline waste cans Daily No overflow; receptacles clean

Clean/sanitize restrooms Daily + mid-day check Odor-free, disinfected surfaces, stocked supplies

Clean public restrooms 3x/day + as needed, including weekends and holidays

Fully stocked, clean, sanitary

Dust/wipe surfaces Daily No visible dust

Vacuum carpets/mats Daily Free of debris, stains

Buff tile floors Weekly/as needed Even gloss, no buildup

Strip/refinish tile floors Quarterly/as needed Even finish, non-slip

Interior window/door glass Daily spot clean Streak-free

Sweep sidewalks/parking (25 ft)

Weekly Free of litter, stains removed

Deep cleaning (specified buildings)

Annually All surfaces restored to like-new condition

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6. APPLICABLE PUBLICATIONS

6.1 OSHA- Occupational Safety and Health Administration Standards, 29 CFR Parts 1910 and 1926 General Industry Safety and Health Regulations

6.2 EPA- Environmental Protection Agency Guidelines for Green Cleaning and Safe Chemical Use

6.3 Americans with Disabilities Act (ADA)- Accessibility and safety considerations

6.4 VA Directive 0057 – Environmental Management Program

6.5 VA Handbook 7610- Master Construction Specifications for Janitorial Services

6.6 Green Seal GS-37 – Cleaning Products for industrial and institutional use

6.7 Green Seal GS-42 – Commercial and Institutional Cleaning Services Standard

6.8 CDC- Centers for Disease Control and Prevention Guidelines for Cleaning and Disinfection

6.9 California Code of Regulations (CCR) Title 8 – Occupational Safety and Health Standards

6.10 California Health and Safety Code Division 104- Environmental Health Regulations for Cleaning, Disinfecting and Waste Disposal.

6.11 Riverside County Department of Environmental Health- Wastewater, sanitation and cleaning chemical disposal requirements

6.12 City of Riverside Public Works – Refuse and recycling guidelines

6.13 National Cemetery Administration (NCA) Operational Standards and Measures Guidebook

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7. TECHNICAL EXHIBITS

7.1 Attachment 1/Technical Exhibit 1 - Performance Objectives Summary

7.2 Attachment 2/Technical Exhibit 2- Deliverables Table

7.3 Attachment 3/Technical Exhibit 3- Facility Data Table

7.4 Attachment 4/Technical Exhibit 4- Daily Restroom Checklist

7.5 Attachment 5/Technical Exhibit 5 – Janitorial Services Checklist

7.6 Attachment 6/Technical Exhibit 6 – RNC Site Map

7.7 Attachment 7/Technical Exhibit 7 – RNC Incident Report Form

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Attachment 1/Technical Exhibit 1

Performance Requirements Summary (PRS) – Janitorial Summary

OBJECTIVE PERFORMANCE

STANDARD

AQL METHOD OF

SURVEILLANCE

CPARS

IMPACT

Floors- Sweep, mop, and maintain all hard surface floors

Floors free of dirt, dust, scuff marks, and spills; polished appearance maintained

95% compliance daily

Random inspection by COR

Positive CPARS if consistently met, negative if missed more than 2x monthly

Walls, doors, door jams and ceilings -spot clean and wash

Walls, doors, door jams free of dirt, dust smudges, cobwebs

95% compliance monthly

Random inspection by COR

Positive CPARS if consistently met, negative if missed more than 2x monthly

Carpets and Rugs-Vacuum, spot clean, and deep clean quarterly

Carpets free of visible dirt, debris, and stains;

quarterly deep cleaning documented

95% compliance monthly

Random inspection & cleaning log review

Positive CPARS if consistently met, negative for repeat deficiencies

Windows & Glass Doors- Clean interior/exterior, sills frames

Surfaces free of smudges, fingerprints, and dirt

95% compliance weekly

Random inspection by COR

Positive CPARS for maintain clarity;

negative for recurring smidge/streak issues

Desks & Office furniture – Dust and wipe weekly, spot clean spills immediately

Surfaces free of dust, smudges, and spills no disturbance of personal items

95% compliance weekly

Random inspection by COR

Positive CPARS for consistent attention to detail;

negative for repeat oversights

Restrooms- Clean and disinfect all fixtures, floors, Fixtures and floors free of dirt, odors

95% compliance daily

Daily inspection by

COR

Positive CPARS for full compliance;

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Trash & Recycling…