Solicitation 75N97021R00019 Statement of Work.pdf

STATEMENT OF WORK

Exhibition Design and Web Design and Production

Exhibition Program

National Library of Medicine

1) Introduction

1.1 Background

1.2 Scope

1.3 Objectives

2) Requirements

2.1 Exhibition Design

2.1.a NLM Traveling Exhibitions or Traveling Banner Exhibitions

2.1.b Brochure and Poster

2.1.c Special Displays

2.1.d Other Tasks or Services

2.1.3 Closeout

2.2 Web Design and Production

2.2.a Design

2.2.b Technical

2.2.c Quality Assurance

2.2.d Closeout

3) Process or Methodology

4) Assumptions

5) Government Furnished Property

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1) INTRODUCTION

The Exhibition Program at the National Library of Medicine (NLM) produces content about the social and cultural history of science, medicine, and technology for world-wide audiences that include subject matter experts, educators and students, and the general public. This content includes textual narratives, supported by objects, images, and media, and is transformed for audiences into multiple exhibition formats including graphic roll up banner exhibitions, online exhibitions, and, from time to time, onsite installations.

The NLM distributes graphic roll up banner exhibitions, known as NLM Traveling Exhibitions or

Traveling Banner Exhibitions, to a worldwide network of academic libraries, public libraries, professional organizations, and cultural institutions . The audiences for NLM Traveling

Exhibitions include staff, patrons, and visitors to these host organizations, reaching between

500,000 and 1 million visitors each year. The portfolio of graphic roll up traveling exhibitions includes more than three dozen copies. While the graphic roll up banner format is modest in scope, the reach of these exhibitions is extensive.

For the Exhibition Program, the Internet is a crucial network in reaching National Library of

Medicine customers. Online exhibitions, frequently enhanced by digital resources from the NLM, reach global audiences.

1.1) Background

National Library of Medicine exhibitions and their online surrogates feature books, journals, photographs, and prints from the Library’s collection , in addition to some artifacts and graphics borrowed from museums, other institutions, or individuals.

To find more information about the Exhibition Program and the portfolio of past NLM exhibition projects please control-click here. The list of past exhibition projects chronicles the changes in the types of exhibitions produced by the Exhibition Program over the last twenty (20) years.

Older projects were large, multimedia installations while more recent onsite exhibitions are smaller complements to NLM Traveling Exhibitions.

The online adaption of these exhibitions, as well as stand -alone online exhibitions, frequently include Digital Galleries, which showcase curated selections of fully digitized NLM items, and educational and health information resources. Exhibition websites are situated within the History of Medicine Division (HMD) and National Library of Medicine (NLM) wrappers, which can be observed by control-clicking here.

1.2) Scope

The Exhibition Program expects to raise awareness of the rich resources of the National Library of Medicine through the creation of interpretive exhibitions that highlight the institution’s collections. These projects are typically presented as graphic roll up banner exhibitions and online exhibitions.

Infrequently, from time to time, the institution may have the need for small special displays and onsite exhibitions, which would be seen by NLM and National Institutes of Health (NIH) colleagues, VIP visitors to the institution, the wider NIH community, and visiting professional https://www.nlm.nih.gov/hmd/about/exhibition/about-us.html https://www.nlm.nih.gov/hmd/about/exhibition/index.html

September 2021 page 2 and para-professional groups to the Library. While the number of visitors to these special displays and onsite exhibitions is modest, the value of the Exhibition Program to the institution is made tangible through these special displays and onsite exhibitions.

Physical exhibition projects are accompanied by exhibition brochures and posters, which are made available online via 508 Compliant PDFs. The design of these collateral print pieces, and ensuring 508 compliance of the PDFs, is part of the scope of this solicitation for Exhibition

Design.

The scope of individual online projects is evident by reviewing the portfolio of online exhibitions especially responsive projects created after 2018. Typically, the Exhibition Program produces one

(1) to four (4) online exhibitions each year. These projects can represent new exhibition content, migrating non-responsive templated sites (known as Template A or Template B sites) to responsive templated sites, or adapting older, non-responsive Legacy sites to responsive templated sites.

For the purposes of this Statement of Work, the following examples of types of Web Design and

Production projects can be observed by reviewing this sample of online exhibitions:

Type Titles with links (control click on the titles)

Template C (responsive) Care and Custody (2020)

Politics of Yellow Fever (2019)

Rashes to Research (2019)

Template A Frankenstein (2015)

Template B From DNA to Beer (2013)

Legacy (untemplated) Visible Proofs (2008)

Opening Doors (2007)

All work produced under the purchase order(s) resulting from this Request for Proposals (RFP) will become the property of the National Library of Medicine under NLM (RC) —Rights in

Data—Special Works (11-30-88).

1.3) Objectives

The objective of this procurement is to obtain professional creative and technical services to enable the National Library of Medicine to produce meaningful exhibition experiences—in person and within the online environment.

This statement of work addresses requirements for both Exhibition Design and Web Design and

Production. All statements and work requirements apply to both Exhibition Design and Web

Design and Production unless called out and identified as addressing either Exhibition Design or

Web Design and Production.

https://www.nlm.nih.gov/exhibition/careandcustody/index.html https://www.nlm.nih.gov/exhibition/politicsofyellowfever/index.html https://www.nlm.nih.gov/exhibition/rashestoresearch/index.html https://www.nlm.nih.gov/exhibition/frankenstein/index.html https://www.nlm.nih.gov/exhibition/fromdnatobeer/index.html https://www.nlm.nih.gov/exhibition/visibleproofs/index.html https://www.nlm.nih.gov/exhibition/aframsurgeons/index.html

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Awarded purchase order(s) will serve as the basic agreements against which individual task orders will be issued to the Exhibition Design Vendor and the Web Design and Production

Vendor.

This work will be performed under the leadership of the Contracting Officer Representative, the

Head of the Exhibition Program, and the Exhibition Team Lead, with support from key staff, and guest curators.

The Exhibition Design Vendor will furnish professional creative and technical services, as required in each task order under the purchase order, which may include, bu t is not limited to:

graphic design; exhibition design and production; detailing; project management; project coordination; illustration; research; writing or editing; project coordination; and digital file manipulation.

The Web Design and Production Vendor will furnish professional creative and technical services, as required in each task order under the purchase order, which may include, but is not limited to: web, interactive, and responsive design, development, and programming; project management; user experience analysis, testing, and design (UX); digital analytics; digital marketing and interactive campaigns; search optimization strategies; illustration and animation;

research, writing or editing; project coordination, and digital file manipulation.

2) REQUIREMENTS

Independently and not as an agent of the Government, Exhibition Design and Web Design and

Production Vendor(s) shall furnish all the necessary services, qualified personnel, material s, equipment, and facilities, not otherwise provided by the Government , as needed to perform the

Statement of Work below and subsequent individual task orders.

Content provided by the Exhibition Program will include script and image files delivered via

Google Drive or FTP to the Vendor(s) who will create, prepare, and/or modify images or other resources, as required for proposed designs. Cropping, resizing, color correction, or other modifications will be required for some or all images. This may include adapting or creating new design elements, sizing, or cropping images to fit required formats, or other design solutions. All proposed design options will fit within the scope of individual tasks and not require further contract modifications or add-ons to achieve, unless reviewed and agreed upon in advance and subsequent task orders issued.

Project Team

The Vendor(s) will work cooperatively and creatively with the wider project team. Project teams, in addition to the Exhibition Design Vendor and/or Web Design and Production Vendor, typically include the Contracting Officer Representative (COR), Exhibition Program staff, and guest curators. While collaborative in ethos, members of the project team have distinct responsibilities that typically include:

• COR: oversees the execution of the contract, writes task orders, monitors performance and schedule, issues final acceptance of deliverables

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• Exhibition Program team: responsible for content development, content coordination

(typically), interpretation, art direction, final inspection

• Guest curators: select and develop content, write narratives

• Exhibition Design Vendor: project management for and delivery of exhibition design, development, and production; creative interpretation; creative look and feel for logo, colors, suggested fonts; managing fabrication; final exhibition deliverables including assurance of 508 compliant PDFs; final closeout packages

• Web Design and Production Vendor: project management for IT-related design and development; online creative interpretation; CSS; architecture; structure; navigation;

programming; QA; assurance of 508 compliance; deliverables for generating websites in

TeamSite; final closeout packages

• NLM web and IT specialists: develop TeamSite input system; ingest deliverables and generate websites; inspect for 508 compliance

Project Management

The Vendor(s) will develop design and production schedules for each project in cooperation with the Exhibition Program team. Project schedules will provide the most efficient approach to responding to tasks, outline any recommended meetings or project conference calls, and allow reasonable time for the Exhibition Program and stakeholders to review and provide feedback regarding Vendor deliverables, which is usually two (2) to three (3) weeks, and respond to the required time for NLM web and IT specialists to do their work. The Exhibition Program team will coordinate review of deliverables with NLM colleagues and stakeholders, and other Vendors, as appropriate or required.

The schedules developed by the Web Design and Production Vendor will indicate time for the

Vendor to conduct QA before each deliverable. The Exhibition Program does not conduct QA.

As part of project management responsibilities and as required by individual tasks, Vendor(s) will:

a. Provide for the overall management, integration, and coordination of all task related activities, including the management and coordination of activities carried out under their subcontracts, if any.

b. Provide a technical and administrative infrastructure to ensure the efficient planning, initiation, implementation, and timely completion of all projects carried out under tasks and ensure effective communications with the COR and the Contracting Officer ( CO).

c. Provide for a primary contact with responsibility for overall project management and communications, tracking, monitoring, and reporting on status of tasks, and recommending modifications to project requirements and timelines, if required.

d. Ensure that if any subcontractor personnel, or equipment and facilities are required, they are compliant with regulatory requirements in effect throughout the contract period of performance.

e. Exhibition Design: Identify, manage, inspect, and secure final deliverables from fabricators of graphic roll up exhibitions and any other exhibition elements.

f. Ensure the complete and effective transfer of technology by subcontractors , if any, to the

Exhibition Program or a third party designated by the COR.

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2.1 Exhibition Design

The Exhibition Design Vendor will create and deliver exhibitions and exhibition-related products that effectively communicate cultural, historical, educational, and scientific information to diverse audiences with different learning styles and prior knowledge. Exhibitions and exhibition-related products will effectively and consistently deploy the information hierarchy established by the Exhibition Program for each project.

For Exhibition Design, background materials that are incorporated into this Statement of Work are:

1. National Park Service Exhibit Planning, Design, and Fabrication Specifications— specifically the section related to Two Dimensional Exhibit Graphics and Requirements for

Graphic Production Files. Control-click here to see the resource.

2. Smithsonian Guidelines for Accessible Exhibition Design—specifically sections on Label

Design and Text, and Color. Control-click here to see the resource.

Work the Exhibition Design Vendor develops under this agreement will adhere to all accessibility recommendations outlined in these background materials. Any updates to the standards and requirements defined in these background materials, made during the duration of this agreement, are incorporated into the Statement of Work for Exhibition Design.

2.1.a NLM Traveling Exhibitions

The typical NLM Traveling Exhibition consists of two (2) copies of six (6) “roll up” style graphic banners. Occasionally, the Exhibition Program produces a bilingual adaptation of a traveling banner exhibition, which would consist of two (2) copies of twelve (12) “roll up” style graphic banners. From time to time, a task will request three (3) or more copies of an exhibition . In addition, typical projects include an exhibition brochure and an exhibition poster delivered as two

(2) 508 compliant PDFs.

The Exhibition Design Vendor designs, creates production files, fabricates, and delivers to NLM the final NLM Traveling Exhibitions.

The Exhibition Design Vendor develops the design and production schedule for the project.

For NLM Traveling Exhibitions, deliverables for the first phase of a project are: an approved distinctive visual and graphic identity, logo treatment, image treatments, color palettes, identified fonts, full size text samples, etc., and a design approach for two roll up banners—the introduction banner and one of the other five (5) banners.

The next design phase for producing NLM Traveling Exhibitions includes a finished concept design carried across all banners, which incorporates Exhibition Program feedback from the first design phase, and all delivered exhibition content. The Exhibition Program will review and provide feedback, which the Vendor will incorporate into a final deliverable for third phase of design development.

https://www.nps.gov/subjects/hfc/upload/NPS-Exhibit-Planning-Design-and-Fabrication-Specifications-2019.pdf https://www.nps.gov/subjects/hfc/upload/NPS-Exhibit-Planning-Design-and-Fabrication-Specifications-2019.pdf https://www.sifacilities.si.edu/sites/default/files/Files/Accessibility/accessible-exhibition-design1.pdf https://www.sifacilities.si.edu/sites/default/files/Files/Accessibility/accessible-exhibition-design1.pdf

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The Exhibition Program will review and approve designs for final production. The Exhibition

Design Vendor is responsible for producing production ready files for the banner fabricator.

Deliverables for design and final production phases will be PDFs (less than 10MB in size) or another electronic representations (less than 10MB in size) that will print out at 11”x17”, on standard desktop PCs and office printers that do not have high end graphic capabilities.

During the banner fabrication phase, the Exhibition Design Vendor will provide for review by the

Exhibition Program full size, final material samples (full size excerpts are acceptable) to verify quality of reproduction of images, color veracity, and legibility of type, and to confirm the specified materials are being used and production quality will be accepted.

Once samples are approved, the Exhibition Design Vendor will proceed with full scale fabrication and delivery of the final products.

Achieving error free and quality production from Exhibition Design Vendor production files is the responsibility of the Exhibition Design Vendor.

There is not a separate contract for fabrication services for NLM Traveling Exhibition banners.

Material specifications for NLM Traveling Exhibitions:

Final fabricated banners and carrying cases (typically 6 banners per exhibition / 2 copies of each exhibition)

Banner hardware: Expolinc 4 screen classic banners. Control-click here to see the manufacturer’s website

The Government requires the banner graphic and the foot and rod system. The

Government does not require the lighting feature or the connection kits. Those elements are not included as part of this Statement of Work.

Size: 84 5/8” h x 33 7/16” w

Banner graphic: Inkjet print on 11 mil flex material with 5 mil. Permaflex over laminate

Case: Expolinc delivers their product with a canvas case, which should be delivered to

NLM as part of the deliverables for this Statement of Work.

Please note, occasionally, manufacturer specifications and product lines change. When this happens, the Exhibition Design Vendor may be asked to submit a separate cost proposal to work in tandem with the Exhibition Program to identify an acceptable and compatible alternative product line and supplier.

All deliverables are expected to be of superior workmanship, match quality of approved samples, and be free of finish imperfections, lamination weaknesses, surface flaws or blemishes, and production errors. The edges of the roll up banners will be trimmed straight and crisp, with no sign of lamination separation. The banners will fit evenly in the hardware without cutting off the edges of banner content. The hardware will fit soundly, align evenly, and be free of any dents or dings.

https://www.expolinc.com/us/products/4-screen-classic/

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2.1.b Brochure and Poster

In support of NLM Traveling Exhibitions, the Exhibition Program makes available to the public online digital files of the exhibition Brochure and Poster. The Vendor designs the brochure to print 8.5” x 11”, two-sides, on standard office color printers and the poster to print 11” x 17” , single side, on standard office color printers.

The Vendor delivers the brochure and poster as two (2) 508 compliant PDFs.

2.1.c Special Displays and Installations

Special displays and Installations are small, temporary displays of Library collections in existing or new exhibition cases. Special displays and other exhibition installations may include graphic panels, case furniture, fabric banners, case labels, brackets, and files for brochures or posters as 508 Compliant PDFs.

These projects vary in size, scope, and complexity and are infrequently undertaken by the

Exhibition Program.

In the event the National Library of Medicine has a need for creative services to produce a special display and/or other exhibition installations, the task order will detail the specifications and requirements. The Exhibition Design Vendor can anticipate being responsible for design, production, and delivery of the special display or installation and related materials as defined in individual task descriptions.

2.1.d Other Tasks or Services

From time to time, or not at all, the Exhibition Program will have task s related to exhibitions or

NLM public spaces that require the expertise of the Exhibition Design Vendor. These tasks may involve design and specification for: exhibition cases, graphic designs, publications, accessibility improvements, building signage, incorporating other designed exhibits into public areas, and other tasks typically undertaken by exhibition designers.

From time to time, or not at all, the Exhibition Program will have a task related to skills and services beyond design and specifications but related to exhibition development, such as coordination, writing, research, illustration, producing props/facsimiles, photography, exhibition evaluation, etc.

2.1.e Close out

After all deliverables have been accepted by the Exhibition Program, the Vendor will deliver a close out package. The close out will include relevant files organized in such a way to permit easy updates and corrections to the exhibitions at some point in the future, and at a minimum (for details see the National Park Service documentation reference on page 2 of this document):

Traveling Banners

1. Final high-resolution production quality PDFs

2. Final individual TIFFS of banners

3. Final design package of PDFs (not larger than 10MB)

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4. InDesign packaged folder that includes:

Document Fonts (saved as .otf or .ttf)

Links

Traveling Banner InDesign File

5. Logo file saved as a 200 (or higher) dpi tiff

Poster

1. Final delivered 508 compliant PDF

2. InDesign packaged folder that includes

Document Fonts (saved as .otf or .ttf)

Links

Poster InDesign File

Brochure

1. Final delivered 508 compliant PDF

2. InDesign packaged folder that includes

Document Fonts (saved as .otf or .ttf)

Links

Brochure InDesign File

2.2 Web Design and Production

2.2.a Design

The Web Design and Production Vendor will create, code, and program error free, 508 compliant, responsive websites that effectively communicate cultural, historical, educational, and scientific information to diverse audiences with different learning styles and ranges of prio r knowledge.

These projects will complement the design look and feel established by others or may be designed as stand-alone websites situated within the National Library of Medicine (NLM)

“wrapper.” Websites will effectively and consistently deploy the in formation hierarchy established by the Exhibition Program for each project.

For projects that have a physical component, the Exhibition Design Vendor may provide the project logo, colors, suggested fonts, and any other design elements for the Web Design and

Production Vendor to use to develop companion online exhibitions.

The website feature known as Digital Gallery is developed by National Library of Medicine IT team as a dynamic database, currently using Python/Django, or a similar software , during the duration of this agreement. The Web Design and Production Vender will design and produce pages for the Digital Gallery that support Python/Django, or similar software, for content delivery.

The Web Design and Production Vendor develops the design and production schedule for the project.

The Web Design and Production Vendor will confirm the wireframe for each project and develop

2 design approaches for the exhibition landing page for desktop and mobile that reflect the interpretive intent of the project for review. Design approaches will accommodate the NLM wrapper; control-click here to see an example. The Web Design and Production Vendor must https://www.nlm.nih.gov/exhibition/outsideinside/index.html

September 2021 page 9 respond to the layers of content and institutional requirements when creating a web experience on behalf of the Exhibition Program.

Incorporating Exhibition Program feedback, the Vendor will repropose a design for the exhibition landing pages and design remaining section landing pages for desktop and mobile for the site.

The Vendor will design the detail pages for desktop and mobile for the site.

2.2.b Technical

The Web design and production Vendor shall adhere to all relevant accessibility, style, quality assurance, design guidelines and requirements applicable to producing websites for the National

Library of Medicine and those that emerge during the life cycle of this agreement including:

i. Accessibility – Section 508 of the Rehabilitation Act, as amended by the Workforce

Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to, and use of, information and data that is comparable to people without disabilities.

a. Products, platforms, and services delivered as part of this work statement that are

ICT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

ii. Infrastructure – ensure that the website will successfully integrate with the Library’s infrastructure, control-click here to see the NLM Web Application/Site Development

Guidelines, including all “Related Pages,” and any future updates are incorporated into this purchase order.

iii. DHHS Web policies and standards – ensure that the website is compliant with The

Department of Health and Human Services Policies and Standards. Control-click here to visit their website.

iv. All federal requirements, policies, and standards that emerge during the duration of this agreement will govern the performance of this agreement.

v. Examples of Exhibition Program Web Projects can be found at by control-clicking here.

vi. All deliverables must be designed to function over the Government https. Deliverables will function on the NLM content management system, which is currently TeamSite 7.5, and Digital Galleries, in the dynamic database environment, which is currently

Python/Django (content management systems and Digital Galleries may be migrated to similar software during the duration of this agreement ). The Web Design and Production

Vendor is expected to adapt to any platform or system changes undertaken by NLM that affect online exhibitions.

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.nlm.nih.gov/web/documentation/index.html https://www.hhs.gov/web/policies-and-standards/hhs-web-policies/index.html https://www.nlm.nih.gov/hmd/about/exhibition/index.html

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vii. Web Design and Production Vendor deliverables will be fully operational on Windows and Macintosh platforms; accessible with current versions of MS Edge, Firefox, Safari, Chrome, and Linux operating systems and backwards compatible for at least two generations, and Internet Explorer 11.

viii. During the duration of this agreement, the Exhibition Program may require the Web

Design and Production Vendor to develop new responsive template(s) or incorporate new technologies in the presentation of exhibition content or NLM collections . The Web

Design and Production Vendor will meet the Government’s need, adhere to the requirements of the statement of work, and work proactively with Library web and IT teams to integrate these new features into the NLM environment.

ix. The Vendor will identify any third-party software, library, font, or other tool that may not be used by the Library prior to deployment for NLM to review.

2.2.c Quality Assurance

With Exhibition Program approval of designs, the Web Design and Production Vendor programs and codes the site, conducts quality assurance, and delivers the site files to the Library for https hosting. The Vendor will work with Library web and IT staff to ensure programming language, software, and platform integration with the Library’s systems and infrastructure .

The Web Design and Production Vendor conducts a rigorous Quality Assurance (QA) process to affirm the look and functionality of the website is errorless and performs as approved during the

Design Process. Following a rigorous Quality Assurance (QA) review, the Vendor delivers a site to be ingested by NLM, along with asset and media files that have been formatted to fit the site specifications. Typical asset files include but are not limited to jpg, tif, png, gif, pdf. Video and audio files may be part of an online exhibition experience.

Once the site and asset and media files have been delivered, and after the NLM ingests the delivered site and asset and media files, the NLM goes through an additional review for any outstanding issues. The Vendor engages with NLM web and IT staff from ingest to the end of this

NLM review to fix bugs and troubleshoot issues.

The Web Design and Production Vendor has the technical expertise to understand how delivered sites will interact with the NLM environment. The Vendor anticipates problems and builds in solutions before sending the site to be ingested by NLM. When issues can be fixed only by NLM, the responsibility for fixing the problem remains the Vendor; the Vendor is expected to provide valuable insight into the nature of the problem and how to fix the problem.

When issues are reported to the Web Design and Production Vendor, the Vendor responds with solutions, problem-solving feedback within 24 hours, or proposes a timeline for solutions within three (3) business days. Fixes may include but are not limited to uploading new files to be ingested to fix a bug; providing code to NLM to fix the issue, which may be delivered via

Bitbucket. NLM prefers using GitHub and Atlassian products (eg, Bitbucket, JIRA, Confluence, etc) for tracking and communicating around web products .

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2.2.d Closeout

The Vendor will prepare and deliver a closeout package that includes site wireframe, page designs, all elements related to the build-out/html pages for generating the fully functional and accurate website in the NLM’s TeamSite environment, all adjusted asset files, all cropped or sized images, and any customized elements (ie: animations, online graphics, medical illustrations, web optimized logo files) associated with the project. A typical closeout package would include final files for pages designs and folders for: CSS, Digital Gallery, Education Materials, HMD

Site images, Fonts, HTML, Images, JavaScript, PSDs, and others as appropriate.

As part of this close out package, the Vendor will submit any updates for the Exhibition Program

Wiki Template Style guides. Please see Attachment A: Template C Style Guide—2021 and

Attachment B: Data Entry—2021, as examples.

3) PROCESS OR METHODOLOGY

Exhibition Design and Web Design and Production Vendors will propose the design process or methodology that most efficiently responds to the requirements of the Statement of Work and individual tasks. The parameters that will shape and inform the design process or methodology are:

1. Generally, unless specified differently, project content [scripts for exhibitions, brochures, and posters, and .jpegs of all assets (for reference) and large format files for final production] is considered final. Guest curators are not active participants in the design development process, revising content to fit designs. Occasionally, the Exhibition

Program will identify individual assets that the Exhibition Design or Web Design and

Production Vendors will modify, recreate, or reinterpret.

2. The design process or methodology recognizes and responds to requirements for NLM

Traveling Exhibitions and the templated delivery of online exhibition content.

3. Vendor(s) will propose for review and acceptance by the Exhibition Program, a project schedule at the onset of each task. The duration of project schedules to produce NLM

Traveling Exhibitions are generally 6-9 months. The duration of project schedules to produce templated websites are generally 6-9 months.

4. The design process will provide options for visual interpretation of the content prior to the

Exhibition Program determining direction.

5. The Exhibition Program anticipates a phased approach to design and will pla y an active role in each phase of development. Typical phases may be Concept Development, Design

Development, Final Design, Production/Programming, and QA for the Web Design and

Production Vendor, or equivalent.

6. Some typical design deliverables may be foregrounded for stakeholder review or shared with other team members.

7. Formal phased deliverables will be used to communicate project status with project team members and stakeholders.

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8. Vendor(s) will plan to submit formal phased deliverables that clearly identify the project, the Vendor, the client, submission dates, and use real content, etc to communicate designs for the project.

9. The Exhibition Program requires digital files for each phased deliverable which can be accessed on the Vendor’s client website or delivered via email. For files delivered via email, at a minimum, files will be sized to easily print out on standard desk -top PCs that do not have high end graphic capabilities. Maximum size for email delivered files will be 10MB. Close out packages do not conform to these limitations.

4. ASSUMPTIONS

1. The Government assumes the Vendor will have one primary point of contact to manage client interaction and projects.

2. The Government assumes all final deliverables will be free of errors, blemishes, damages, and programming and manufacturing mistakes including digital files and produced products.

3. The Government assumes errors in samples, deliverables, programming, or costs associated with Vendor delays are the responsibility of the Vendor.

4. The Government assumes, initial deliverables do not pass inspection that the Vendor will remediate PDFs and online exhibitions as required for the files to be 508 Compliant.

5. The Government assumes any errors or delays caused by the Government that may have cost implications will be reviewed by the Contracting Officer Representative and approved by the Contracting Officer prior to the corrective work taking place.

6. The Government assumes that when the Vendor submits a final invoice for a specific purchase order modification and the invoice is paid, the task is closed and there will be no additional attempts to invoice the government for that work.

5. GOVERNMENT FURNISHED PROPERTY

The Government will not furnish property under this agreement.