SIR No. 693KA7-23-R-00003.pdf

693KA7-23-R-00003

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

ORDER UNDER DPAS (15 CFR 700)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES

1 114

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

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J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

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D

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A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 3304 (a) ( 10 U.S.C. 2304 (c) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

01/08/2024 X

AAQ200-AFN

AAQ-200 TERM & ENROUTE CONTRACT DIV

Federal Aviation Administration Wilbur Wright Bldg.(FOB10B) 600 Independence Avenue Washington DC 20597

See Instructions in Section L.5

1400 ES 02/22/2024

Christian C. Lindsay 202 Christian.C.Lindsay@faa.g ov267-8342

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PAGE(S)

Christian C. Lindsay

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

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C1-C21 D1 E1 F1-F4 G1-G5 H1-H16

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12. In compliance with the above, the undersigned agrees, if this offer is accepted within _____365_________ calendar days (60 calendar days unless a different period is inserted

SOURCE SELECTION SENSITIVE 693KA7-23-R-00003

SECTION B

SUPPLIES OR SERVICES/PRICE

B-1

B.1. General

This section defines the prices for services to be provided under the Federal Aviation Administration Contract Tower (FCT) contract as described within Section C, Statement of Work (SOW). The Contractor must provide all resources (except as may be expressly stated in this contract as furnished by the Government) necessary to support the delivery of the required services.

All terms and conditions contained in this document are applicable to all orders issued unless explicitly stated otherwise.

B.2. Type and Term of Contract

This acquisition is for a firm fixed priced (FFP) type contract. The term of this contract is for a one-year base period and six one-year option periods.

B.3. Contract Value

The total not to exceed contract ceiling is $[to be specified at award]. This is the maximum possible combined value of all services ordered under this contract.

B.4. Contract Pricing

The FCT SOW specifies the services that the Contractor must provide to meet the requirements of the contract. The cost of all services required per the FCT SOW must be recovered through the FFP Contract Line Item Number (CLIN) defined in Attachment B-1, inclusive of any travel and Other Direct Costs (ODCs) that may be incurred.

[The selected offeror’s CLIN prices submitted in the FCT Bid Model (Attachment L-2b) will be incorporated into Attachment B-1 at contract award.]

B.5. Travel and Other Direct Costs (ODCs)

Travel and ODCs are not separately recoverable under this contract unless otherwise authorized by the FCT Contracting Officer.

End of Section B

SECTION C

STATEMENT OF WORK

C-1

C.1. Introduction

C.1.1. Background

The Federal Aviation Administration’s (FAA’s) operation of the United States National Airspace System (NAS) includes over 800 airports. The Air Traffic Control (ATC) services at these airports are provided by FAA employees in some cases and contractor employees in other cases.

The FAA Contract Tower (FCT) program is the means through which the FAA obtains ATC services for “contract towers”. FCTs are typically located at lower activity airports that operate under Visual Flight Rule (VFR) procedures. The objective of the FCT program is to utilize contractor employees to provide the required ATC services at FCTs in an efficient and cost-effective manner.

C.1.2. Scope of Services

The FCT contract encompasses the scope of ATC services and associated support services required for the day-to-day operation of FCTs as defined in this Statement of Work (SOW).

In addition, the FAA anticipates a potential future need for the delivery of On-the-Job Training (OJT) for developmental FCT Air Traffic Control Specialists. If the need arises, the FAA will identify detailed requirements for each service and request a proposal under a Contract Line Item (CLIN) at that time.

C.1.3. Service Delivery Locations

FCT service delivery locations are defined by ten distinct “areas,” of which, one of the areas (Area 2) is divided into two sub-areas based on the underlying terminal districts. The areas span the United States (including Hawaii), Guam, Puerto Rico, Saipan in the Northern Mariana Islands, and the U.S. Virgin Islands. A map of the FCT areas is provided in contract Attachment J-4, FCT Tower Map, and a list of the FCTs comprising each area is provided in contract Attachment J-1, FCT Site Specific Information. The FCT contractor must provide the required scope of services at each FCT identified within Section B, as awarded.

C.2. Applicable Documents

In providing the FCT services required by this contract, the Contractor must comply with the applicable orders, policies, and regulations, including those listed in paragraphs C.2.1 and C.2.2 or any update, successor, or replacement orders. The applicable documents consist of Government documents as well as non-Government documents. The Contractor is responsible for reviewing all applicable documents, understanding their impact on the delivery of the required services, and complying with the applicable requirements. The most current version of each document at time of contract award will be the applicable version at the beginning of contract performance. When and if updates are made to applicable documents during the contract period of performance, the Contractor will be allowed to assess the update for any effect on contract performance before it is incorporated into the contract.

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C.2.1. FAA Orders, Policies, and Documents

The Contractor must adhere to the applicable FAA Orders, policies, and documents listed in Table C-1. In the performance of the FCT contract, the FAA Orders represent an expansion of the Federal Aviation Regulations listed in Paragraph C.2.2.

Table C-1: Applicable FAA Orders, Policies and Documents

Document Type

Document Number Title

FAA

Order

JO 1000.37C Air Traffic Organization Safety Management System

FAA

Order

1100.161A Air Traffic Safety Oversight

FAA

Order

1350.14B Records Management

FAA

Order

1600.69D FAA Facility Security Management Program (FSMP)

FAA

Order

1900.1G FAA Emergency Operations Plan

FAA

Order

JO 1900.47F Air Traffic Services Contingency Plan

FAA

Order

JO 2900.2 Air Traffic Organization Audits and Assessments

FAA

Order

JO 3120.4R Air Traffic Technical Training

FAA

Order

JO 7210.632A Organization Occurrence Reporting including Change 1 and 2

FAA

Order

7050.1B Runway Safety Program with Change 1 and 2

C-3

Document Type

Document Number Title

FAA

Order

JO 7110.65AA Air Traffic Control

FAA

Order

JO 7110.67L Air Traffic Management Security Procedures and Requirements for Special Operations

FAA

Order

JO 7200.20B Voluntary Safety Reporting Programs

FAA

Order

JO 7210.3DD Facility Operation and Administration

FAA

Order

JO 7210.55G Operational Data Reporting Requirements

FAA

Order

JO 7210.632A Air Traffic Organization Occurrence Reporting including Change 1 and 2

FAA

Order

JO 7210.633A Air Traffic Organization (ATO) Quality Assurance (QA) including Change 1

FAA

Order

JO 7210.634A Air Traffic Organization (ATO) Quality Control

FAA

Order

JO 7210.78 FAA Contract Tower (FCT) New Start and Replacement Tower Process

FAA

Order

JO 7232.5G Changing Operating Hours for Terminal Facilities

FAA

Order

JO 7340.2M Contractions

FAA

Order

JO 7350.9FF Location Identifiers

C-4

Document Type

Document Number Title

FAA

Order

JO 7400.2P Procedures for Handling Airspace Matters

FAA

Order

JO 7610.4X Sensitive Procedures and Requirements for Special Operations

FAA

Order

JO 7900.5E Surface Weather Observing w/ Change 1

FAA

Order

7930.2T Notices to Air Missions

FAA

Order

8000.90C Air Traffinc Safety Oversight Credentialing and Control Tower Operator Certification Programs

FAA

Order

8000.95C Designee Management Policy

FAA

Order

8020.16D Air Traffic Organization Aircraft Accident and Aircraft Incident Notification, Investigation, and Reporting

FAA

Manual

N/A Aeronautical Information Manual (AIM) https://www.faa.gov/air_traffic/publications/atpubs/aim_html/

C.2.2. Government Regulations

The Contractor must adhere to the applicable Government regulations listed in Table C-2.

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Table C-2: Applicable Government Regulations

Reference Title

Federal Aviation Regulations Part 1

Definitions and Abbreviations

Federal Aviation Regulations Part 65

Certification: Airmen Other Than Flight Crewmembers

Federal Aviation Regulations Part 67

Medical Standards and Certification

Federal Aviation Regulations Part 91

General Operating and Flight Rules

Federal Aviation Regulations Part 93

Special Air Traffic Rules

14 CFR Part 121 Appendix I

Drug Testing Program

14 CFR Part 121 Appendix J

Alcohol Misuse Prevention Program

49 CFR 830.2 Definitions

49 CFR Part 40 Procedures for Transportation Workplace Drug and Alcohol Testing Programs

C.2.3. Order of Precedence

a) If the requirements of this SOW and the referenced applicable documents are in conflict, this SOW has precedence over all documents referenced herein.

b) When FAA Orders are more prescriptive or restrictive than the corresponding Federal Aviation Regulations, then the FAA Order takes precedence.

c) If the Contractor identifies a potential conflict between two or more referenced applicable documents or two or more sections of this SOW, the Contractor must advise the FAA Contracting Officer (CO) for resolution.

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d) If the Contractor believes that any revision to an applicable document is cause for an adjustment to the contract, the Contractor must immediately notify the CO.

C.2.4. Availability of Documents

Copies of FAA orders, policies, and documents may be obtained from the CO as identified in Section G of this contract. Requests must clearly identify the title and/or number of the document.

Time critical documents, such as General Notices (GENOT) and Notices to Air Missions (NOTAMs), will be provided by FAA directly to ATC personnel at each FCT.

C.3. Government-furnished Items and Government-performed Functions

This paragraph identifies items furnished by Government and functions performed by the Government to support the Contractor’s delivery of the required services as identified in Paragraph C.4. For the instances in which an FCT is not FAA-owned, this paragraph also identifies items that will be furnished by the Airport Sponsor and functions that will be performed by the Airport Sponsor.

C.3.1. Facility Access

The Government will provide the Contractor with access to the facilities where services required under this contract must be performed.

C.3.2. Workspace

At FAA-owned facilities, the Government will provide the FCT Contractor with sufficient workspace for the provision of ATC services, administrative office, and storage of operational supplies, equipment, and records to include any site-specific requirements as outlined in Attachment J-1, FCT Site Specific Information.

At Airport Sponsor-owned facilities, the Airport Sponsor is responsible for providing the workspace.

C.3.3. Equipment

The Government will provide all operational equipment required at FAA-owned facilities in accordance with JO 7210.78, Appendix A.

The Government will provide the Contractor with the necessary office furnishings for the administrative space at FAA-owned facilities in accordance with JO 7210.78, Appendix A.

At Airport Sponsor-owned facilities, the Airport Sponsor is responsible for providing and maintaining the tower equipment and furnishings.

C.3.4. FAA District Contact Facility

The Government will provide the Contractor with the identity of the FAA District Contact Facility no later than 30 days after contract award and will keep the Contractor apprised of any

C-7 changes thereto. The FAA District Contact Facility will provide the Contractor with operational information pertaining to the FCTs within the scope of the Contractor’s operational responsibility. The FAA District Contact Facility will notify AJM-3 of observed and or reported events of failure to meet operational expectations at FCT locations within their area of responsibility.

C.3.5. Operational Forms, Publications, and Charts

The Government will provide the Contractor with Operational Forms, Publications, and Charts required by the orders, policies, and regulations listed in Paragraph C.2.

C.3.6. Testing, Certification, and Training

The associated FAA District facility for each FCT will perform facility rating certifications and Control Tower Operator (CTO) testing and certification when required. The FAA will furnish a Distance Learning Platform (DLP) at all FCT locations and provide updates to the DLP as needed. The FAA will also provide training for new, different, or modified Government Furnished Equipment (GFE).

The Government will provide designated Contractor employees with the following Safety Risk Management (SRM) training:

SRM Practitioner course (FAA66000025), SRM Panel Facilitation course (FAA66000026), and

SRM Panel Facilitation Refresher course (FAA50338021).

The training referenced in this paragraph will be provided at the Government’s expense and all course materials will be provided by the FAA.

C.3.7. Evaluations

The Government will conduct evaluations and safety audits in accordance with FAA JO 2900.2, Air Traffic Organization Audits and Assessments.

C.3.8. Maintenance

The Government will provide routine and corrective maintenance for all Government owned operational equipment and retains the right to modify existing equipment and/or install new or different equipment in accordance with FAA standards.

At FAA-owned facilities, the Service Area Technical Operations District Office will be responsible for all FAA maintenance, repairs, upkeep, and janitorial services to include the appropriate surrounding grounds.

At Airport Sponsor-owned facilities, the Airport Sponsor will be responsible for all maintenance, repairs, upkeep, and janitorial services, to include the surrounding property.

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C.3.9. Aviation Liability Insurance

The Government will provide Aviation Liability Insurance (as defined in Section H.11) to the FCT Contractors. The insurance will also be available for work performed during unscheduled activities and events.

C.3.10. Computer Hardware, Software, and Networks

The Government will provide and maintain all computer equipment, networks, and software required by FCT Contractor personnel to provide the required ATC services at FCT facilities.

FCT Contractor personnel must adhere to FAA policies for use of Government-furnished computers and Government-operated computer networks.

C.4. Requirements

The Contractor must furnish the labor, supervision, and administrative office supplies necessary to operate the FCTs as outlined below. The Contractor is responsible for furnishing all items necessary to fulfill the requirements of this contract, except for those items specifically called out as Government-furnished in Paragraph C.3 of this document.

C.4.1. Contract Phase-in

a) The Contractor must develop and submit a Phase-in Plan (CDRL F001) for the assumption of ATC services at FCT locations.

b) The Contractor’s Phase-in Plan (CDRL F001) must define orderly transition of services without any disruption to ATC services that could impact the needs of users of the service.

Note: During the FCT contract Phase-in, the Government will coordinate with the outgoing contractor (if applicable) to provide on-the-job training to personnel employed by the new incoming contractor.

c) The Contractor must complete the FCT Contract phase-in in accordance with the FAA-approved Phase-in Plan (CDRL F001).

C.4.2. ATC Services

a) The Contractor must provide ATC services during all required hours of operation at each location and ensure continuity of service at each location within the assigned FCT area(s).

b) The Contractor must provide ATC services at all FCT locations in accordance with Federal Aviation Regulations (FAR), Part 65, Subpart B and in accordance with the applicable orders, regulations, and documents listed in Paragraph C.2.

c) Controller personnel employed by the Contractor for the performance of this contract must meet the qualifications stipulated in FAR, Part 65, Subpart B.

d) The Contractor must ensure the actions of Contractor personnel are in accordance with FAA Order 7210.3, Facility Operation and Administration.

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e) The Contractor must provide an Air Traffic Manager (ATM) for each FCT location within the assigned FCT area(s).

f) Each ATM must oversee the day-to-day operations of the facility to ensure the FCT complies with all applicable FAA directives and policies.

g) The Contractor must assign at least four full-time equivalent (FTE) controllers to each FCT, not including the ATM.

h) The Contractor must assign at least two fully certified personnel to midnight shifts at each FCT that operates on a 24-hour basis as identified in Attachment J-1, FCT Site Specific Information.

i) The Contractor must submit a Monthly Area Facility Report (CDRL F002) that addresses all FCTs for which the Contractor has operational responsibility (as identified in Attachment J- 1, FCT Site Specific Information).

j) The Contractor must attend Quarterly Performance Reviews (QPRs), District Users Meetings and other administrative meetings as requested by the FAA.

k) The Contractor must provide site-specific services as identified in Attachment J-1, FCT Site Specific Information including weather reporting requirements, etc.

l) The Contractor must ensure that Contractor personnel with decision-making authority are available to respond to matters within their respective areas affecting the operational effectiveness of an FCT under their contractual jurisdiction within five business days.

C.4.2.1. Staffing

a) The Contractor must prepare and submit a Staffing Plan (CDRL F003) that provides the number of Full Time Equivalents (FTEs) required to meet the operational hours as specified in Attachment J-1, FCT Site Specific Information for each FCT facility within the scope of this contract.

b) The Contractor must adhere to the FAA-approved Staffing Plan for each FCT location.

c) The Contractor must provide staffing outside the normal operating hours (as defined in Attachment J-1, FCT Site Specific Information) when required to accommodate special operations, or other unscheduled activities or events. The Contractor must advise the FCT owner/sponsor when the request for staffing outside the normal operating hours cannot be supported.

Note: Per Paragraph C.3.9, the Government will provide Aviation Liability insurance to the FCT Contractors.

d) Should the requirement for staffing outside the normal operating hours become recurring, the Contractor must adhere to the requirements specified in Paragraph C.4.3.1(b) the FAA-approved Staffing Plan.

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e) The Contractor may enter into agreement(s) with an entity not a party to this contract to provide ATC services during hours not required by the FAA approved staffing plan. The FAA will not be liable for any of the staffing cost associated with such work.

f) Except for emergencies, any modifications to the FAA-approved Staffing Plan (CDRL F003) must be approved by the CO prior to implementation.

g) In the event of an emergency situation requiring a change to the approved staffing plan, the Contractor must take the necessary actions to ensure the safety of operations is not jeopardized. The Contractor must notify the CO of such occurrences as soon as practical.

h) The Contractor must advise AJM-3 whenever staffing changes occur, or are forecasted to occur, which may impact the provision of ATC services.

i) The Contractor must submit requests for any changes to staffing and/or operating hours to AJM-3 for approval by the CO.

j) The Contractor must submit its review of the authorized staffing levels for each FCT to the CO no later than 30 days after the end of FCT contract Option Periods 1, 3, and 5.

Note: The FAA will analyze the Contractor-submitted data to determine if staffing adjustments are required.

C.4.2.2. Job Sharing

a) When requesting to employ Job Sharing at FCT locations, the Contractor must:

1) Submit documentation that depicts the process for implementing job sharing activities to include allocation of benefits.

2) Submit a revised sample shift schedule that depicts job sharing activities for the applicable facility; and

3) Include all active Job Sharing sites in the Monthly Area Facility Report (CDRL F002).

Note: Job Sharing corresponds to when two part-time employees jointly perform the hours to equal one 40-hour per week full-time equivalent (FTE) ATC position. Job Sharing may be authorized by the CO on a case-by-case basis. The ATM position is not eligible for Job Sharing.

C.4.2.3. Preparatory and Closing Activities

a) The Contractor must perform activities, such as taking weather observations or verifying runway lighting operability, to prepare the FCT for opening and closing on each day of operation.

Note: These activities are not necessarily performed during the FCT facility’s hours of operation.

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C.4.2.4. Notification of ATC Service Interruptions, Accidents, and Incidents

a) The Contractor must report accidents/incidents and collect applicable data in accordance with FAA Order 8020.16D, Air Traffic Organization Aircraft Accident and Aircraft Incident Notification, Investigation, and Reporting.

b) The Contractor must ensure continuity of service at each location within their assigned contract area and must provide the contractually required hours of operation at each location.

c) The Contractor must notify the FAA District Contact Facility, CO, and FCT Contracting Officer’s Representative (COR) as soon as it is known that ATC services must be terminated, either temporarily or permanently; and

d) If the operating hours are temporarily or permanently reduced or terminated, the Contractor must provide AJM-3 with all requested information related to the event.

C.4.3. Non-ATC Duties

a) During the hours of operation, the Contractor must not impose non-ATC duties that may in any way impede the FCT controllers from providing ATC services.

b) To satisfy the administrative requirements of this contract, the Facility Manager (ATM) must not be placed on the Watch Schedule to work operating positions.

C.4.4. Quarterly Program Reviews

a) The Contractor must conduct quarterly Contract-wide Quarterly Program Reviews (QPRs) which summarizes the following on a contract-wide basis:

1) Quarterly and year-to-date metrics summarizing the air traffic services provided in compliance with the H.14 clause

2) Staffing levels

3) The Contractor’s Corporate activities since the previous review (i.e. Site visits, inspections, ATM Conferences)

4) The Contractor’s Corporate plans for the next 90 days (i.e., Site visits, inspections, ATM Conferences

5) Any risks, issues, and concerns that should be brought to the Government’s attention

6) Recommended actions to mitigate any risks, issues, and concerns that are identified

b) The Contractor must provide the Government with a final draft electronic copy of all presentation materials for the QPRs three (3) business days prior to the QPR.

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C.4.5. FCT Operational Support Programs

C.4.5.1. Designated Control Tower Operator Examiner (DCTO-E) Program

a) The Contractor must implement a DCTO-E program in accordance with the following directives:

1) 14 CFR Part 65, Certification: Airmen Other Than Flight Crewmembers

2) FAA Order 8000.90C, Air Traffic Safety Oversight Credentialing and Control Tower Operator (CTO) Certification Programs; and

3) FAA Order 8000.95C, Designee Management Policy

b) The Contractor must provide a DCTO-E capability at each FCT facility within the scope of this contract.

c) The Contractor must use the Designee Management System (DMS) to submit a DCTO-E application or check the status of a previously submitted application.

d) The Contractor must use the DMS to retrieve messages from the FAA Managing Specialist, request approval to conduct Control Tower Operator (CTO) evaluations, and document activities.

e) The Contractor must obtain and maintain all guidance material (including FAA forms) necessary to perform their authorized functions. The Contractor must use online reference libraries provided by the FAA Managing Specialist to obtain and maintain all guidance material, including FAA forms, necessary to perform their authorized function.

f) The Contractor must ensure the designee has access to computer with internet capability for the purpose of obtaining required materials and using DMS.

g) The Contractor must provide equipment necessary for the designee to scan and upload documents required for designation.

h) Designee applicants must complete a separate application for each designation type sought.

Each designation is a separate appointment.

Note: Each application is subject to separate approval by the FAA appointing official.

i) During the application process, the Designee Applicant must acknowledge the following in the DMS:

1) Designation is a privilege, not a right; and

2) The FAA can terminate any designation at any time, for any reason.

Note: Meeting the minimum qualifications does not guarantee appointment as a Designee.

j) Designee Applicants must update their applications whenever information changes and they must validate and verify the application data at least every 12 calendar-months. Failure to

C-13 maintain up-to-date information may affect selection eligibility and appointment as a DCTO- E.

k) The Contractor must ensure that Designee Applicants meet the following requirements:

1) FAA English language standards as described in Advisory Circular (AC) 60-28

2) FAA English language standard for an FAA Certificate issued under 14 CFR Parts 61, 63, and 65

3) Be at least 23 years of age.

4) Possess a CTO certificate with a facility rating for the location they are applying.

5) Have at least five years of experience as a certificated or credentialed air traffic controller in a control tower.

6) Demonstrate past professional performance and personal conduct suitable for a position of responsibility and trust.

7) Be qualified and current with all training and proficiency requirements in the facility in which applying.

8) Abide by the policies rules and regulations of the FAA.

9) Possess current medical qualifications.

l) Contractor personnel must meet the following criteria to be authorized to conduct CTO examinations at multiple locations:

1) Hold a DCTO-E authorization at their primary facility

2) Complete Multi-Facility DCTO-E training; and

3) Apply for the authorization using the “request additional authorizations” link in DMS.

m) Designees must:

1) Represent the FAA Administrator in a manner that reflects positively on the FAA at all times.

2) Conduct only those activities approved in DMS.

3) Follow all requirements found in regulations, orders, and other policies related to the designee functions they perform.

4) Maintain technical skill and knowledge of subject matter specific to the designation held.

5) Display sound judgment at all times.

6) Demonstrate a high degree of integrity, responsibility, and professionalism at all times.

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7) Comply with minimum training requirements, including obligatory meetings with the FAA Managing Specialist.

8) Maintain the security of controlled material pertaining to the issuance of the CTO certificate.

9) Initiate a request for extension in DMS annually for considerations to extend the designation beyond the expiration date.

10) Read and respond to DMS messages and provide requested information within DMS, as directed, in a timely manner.

11) Update their DMS profile when changes occur and review their profile at least annually.

12) Scan and upload documents required for designation.

Note: In support of the Contractor’s DCTO-E program, the FAA will:

Provide a Managing Office and Managing Specialist for each Designee

Provide the Designee with DMS access, training, and technical assistance

Conduct Initial, Recurrent, and Specialized training for the Designee on roles and responsibilities, sources of authority, limitations, and representation of the FAA; and

Provide oversight of the DCTO-E program in accordance with the oversight requirements in FAA Order 8000.95C.

C.4.5.2. Facility Training Program

a) The Contractor must establish, document, and implement a Facility Training Program for controllers.

b) The Contractor must develop and submit an FCT Facility Training Plan (CDRL F004) to ensure that training of Air Traffic Control Specialists is conducted consistent manner across a geographically dispersed workforce.

c) The Contractor must administer the Facility Training Program in a uniform and standardized manner.

d) The Contractor must review and update the Facility Training Program at least annually. The training program is subject to FAA evaluations in accordance with JO 7210.634A, Air Traffic Organization (ATO) Quality Control.

e) The Contractor’s Facility Training Program must comply with the following orders and regulations:

1) FAR, Part 91, General Operating and Flight Rules; and Part 93, Special Air Traffic Rules and Airport Traffic Patterns

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2) FAA Order 8000.90C, AOV Credentialing and Control Tower Operator Certification Program; and

3) FAA Order 3120.4, Air Traffic Technical Training (excluding Chapter 2 paragraph 5;

Chapter 4 paragraphs 1, 2 and 3; Chapter 6 paragraphs 1-5, 11 and 12), including refresher, proficiency, and remedial training.

f) The Contractor’s Facility Training Program must include all required briefing items of National, Regional, and Service Area concern, and other required FCT items as determined by governing/appropriate Air Traffic organizations.

g) The Contractor must maintain a FAA Form 3120-1, Training and Proficiency Record (or a reasonable facsimile), for all operational controllers.

h) The Contractor must ensure that On-The-Job (OJT) instruction is conducted by facility-rated FCT contract personnel in accordance with FAA Order 3120.4.

i) The Contractor must comply with FAA Orders JO 3120.4 and FAA JO 7900.5 for aviation weather observation testing and certifications.

j) The Contractor must conduct re-certification of FCT personnel to perform facility ATC duties in accordance with FAA JO 3120.4, Air Traffic Technical Training.

k) The Contractor must provide contract personnel with training on GFE following initial FAA training.

C.4.5.3. Quality Control Program

a) The Contractor must establish and maintain a quality control program in accordance with FAA JO 2900.2, FAA JO 7210.633A, and FAA JO 7210.634A.

Notes:

Checklists and processes utilized for evaluating FCT facilities are contained in FAA JO 2900.2, Air Traffic Organization Audits and Assessments; FAA JO 7210.633A, Air Traffic Organization Quality Assurance Program; and FAA JO 7210.634A, Air Traffic Organization Quality Control.

The Contractor’s Quality Control Program is subject to evaluation by the FAA.

b) The Contractor must develop and submit a Quality Control Program Plan (CDRL F005) to define its approach to executing its Quality Control Program.

c) The Contractor must provide written responses regarding corrective actions for any problems identified and/or remaining open as a result of an FAA safety audit.

C.4.5.4. Safety Management System Program

a) The Contractor must implement a Safety Management System (SMS) program in accordance with the following directives:

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1) FAA Order JO 1000.37C, Air Traffic Organization Safety Management System; and

2) FAA Order 1100.161A, Air Traffic Safety Oversight.

b) The Contractor’s SRM process must be consistent with the current version of the ATO SMS Manual, AOV Safety Oversight Circulars, and ATO Safety Guidance Documents.

c) The Contractor must submit an FCT SMS Implementation Plan (CDRL F006) for the FCTs covered by this contract. The Contractor must execute its SMS program in accordance with the FAA-approved FCT SMS Implementation Plan (CDRL F006).

d) The Contractor must ensure that changes to systems, procedures, operations, or personnel qualifications, including the addition of new systems, to include taxiways, runways and extensions are evaluated using the SRM process documented in the FAA-approved FCT SMS Implementation Plan (CDRL F006).

e) Per the FAA-defined training schedule, the Contractor must make Contractor employees available for training to facilitate FAA-conducted SRM Panels.

f) The Contractor must designate controller personnel annually per the FAA-defined training schedule to complete a SRM Practitioner and SRM Facilitation Training course.

g) The designated Contractor employees must complete the SRM Practitioner course (FAA66000025), SRM Panel Facilitation course (FAA66000026), and the SRM Panel Facilitation Refresher course (required every 2 years) (FAA50338021).

Note: The FAA’s intent is to have at least one FCT Contractor employee in each FCT trained to facilitate SRM Panels.

h) Until each FCT has at least one employee trained as a SRM Panel Facilitator, the Contractor may be required to provide a trained SRM Panel Facilitator at the FAA’s expense from another FCT or the Contractor’s corporate office to facilitate SRM Panels.

Note: FCT SRM Panel Facilitators may rely on the applicable District Manager’s office to provide more specific SRM expertise.

i) Any FCT employee that participates on an SRM Panel must complete the ATO SMS and SRM for Safety Stakeholders web-based course (FAA50338002) offered in eLearning Management System (eLMS).

j) The Contractor must ensure that all FCT employees complete the Managing Safety web-based course (FAA50338003) offered in eLMS within the first six months of hire.

k) The Contractor must track and maintain a record of training courses completed by each Contractor employee.

l) The Contractor must submit required SRM documentation through the respective FAA District Manager utilizing the assistance of the appropriate SMS District point of contact.

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m) If the Contractor is preparing an SRM document with or without hazards, the Contractor must brief the Government on the status of the document. Upon Government request, the Contractor may be required to brief the Government at other phases of the SRM process.

n) The Contractor must follow and adhere to the ATO SMS Manual regarding the SRM process when developing an SRM document with or without hazards.

o) The Contractor must forward the SRM document with or without hazards to their respective FAA District Manager for "risk acceptance" signature or further processing.

p) The Contractor must co-sign all SRM documents created by the Contractor with the appropriate FAA District Manager(s).

q) The Contractor must retain a copy of the SRM documents with or without hazards in facility files for the life cycle of the change.

r) Within 30 days after the Government accepts a risk, the Contractor must enter all hazards into the Safety Management Tracking System (SMTS) maintained by the Government to include status updates of all initial high-risk hazards identified in any submitted SRM document with hazards.

s) FCT employees must obtain an FAA e-mail address to access SMTS.

t) Upon Government acceptance of a risk identified in an FCT SRM document with hazards, the Contractor must implement, track, and monitor the change as identified in the Monitoring Plan of the SRM document with hazards.

u) The Contractor must immediately notify the appropriate FAA District Manager if an initial high-risk hazard affecting the NAS within a facility is identified as part of an SRM Panel.

v) The Contractor must establish a positive safety culture at their facilities that:

1) Fosters an understanding of hazards and risks inherent in the operations

2) Creates an environment where employees continuously work to identify and report safety issues

3) Provides a workplace where employees are encouraged to report safety issues

4) Encourages the reporting of existing safety issues, and once they are reported, appropriate actions are taken in accordance with the ATO SMS Manual; and

5) Provides a workplace where employees are encouraged to develop and apply their own skills and knowledge to enhance organizational safety.

C.4.5.5. Facility Security Management Program

a) For each FCT within the scope of this contract, the Contractor must implement a Facility Security Management Program (FSMP) that meets both the required physical security and

C-18 the administrative facility security protective measures, as required by the current version of FAA Order 1600.69, FAA Facility Security Management Program.

b) As part of the FAA’s FSMP, the Contractor must assign, in writing, a member of its FCT staff to act as the Security Coordinator (SC) for each staffed FCT. The SC must serve as the facility’s designated security representative for matters involving facility security. Each SC must act as the security focal point for the facility with the FAA’s Servicing Security Element (SSE).

c) The SC must be physically located at the FCT, and the SC responsibilities assigned to one of the facility staff members. The SC role is an administrative duty that must be performed by FCT staff.

d) The Contractor must provide written notification of each FCT’s SC to the associated FAA SSE within 90 days after contract award.

e) The Contractor must also notify the associated FAA SSE of any changes to an FCT’s SC within 30 days of the change.

f) The Contractor must take the required corrective actions to reduce or eliminate physical security and administrative security vulnerabilities identified as the result of FAA-conducted facility security assessments, inspections, or other security evaluations.

g) The SC must coordinate all findings with the Airport Sponsor to ensure that findings for which the Airport Sponsor is responsible are corrected by the Airport Sponsor.

h) The SC at FAA-owned FCTs, must implement a Facility Security Plan (FSP) (CDRL F007) for each FCT within the scope of this contract in accordance with the current version of FAA Order 1600.69 for their facility.

i) The Contractor must update the FSP for a specified FCT when requested by the Government.

j) The Contractor must ensure that a hardcopy of the FSP is available at each FCT.

k) The SC must report security incidents to the FAA SSE as soon as possible and within 48 hours of the incident through the Web-based Incident Reporting System (WebIRS). WebIRS can be found at: https://incidentreporting.faa.gov.

Notes:

The FAA SSE will coordinate with the contractor as necessary to ensure that the security for all FCTs and associated personnel meet those requirements.

The FAA SSE point of contact information for each FAA region/center is provided in Attachment J-5, FAA Regional Security Servicing Elements Office.

The FAA SSE is the individual the SC coordinates with on all matters involving facility security.

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The FAA will ensure the effectiveness of the contractor’s FSMP through the conduct of scheduled and unscheduled facility security assessments, inspections, facility security program evaluations, and incident reporting.

The FAA SSE will conduct periodic facility security assessment of the FCT, which is an on-site examination of the facility in order to determine if there are any physical and administrative security vulnerabilities or findings.

C.4.5.6. Aviation Safety Action Program (ASAP)

a) The Contractor must implement an Aviation Safety Action Program (ASAP) that complies with FAA Order JO 7200.20B, Voluntary Safety Reporting.

b) The Contractor must establish and implement a Voluntary Safety Reporting Program (VSRP) in accordance with FAA Order JO 7200.B20, Voluntary Safety Reporting Programs.

c) The Contractor must sign the FAA Contract Tower Aviation Safety Action Program (FCT ASAP) Memorandum of Understanding (MOU) within 90 days after contract award.

d) The Contractor must structure its ASAP so that it is in accordance with the applicable FCT ASAP MOUs.

e) The Contractor must ensure that all employees and managers receive FAA-provided training on the provisions of applicable FCT ASAP MOU.

f) The Contractor must designate two employees to participate in the annual VSRP Calibration Workshop provided by the FAA’s VSRP Office.

g) The Contractor must conduct an annual single-day Event Review Committee (ERC) meeting “in person” for each of its ERC members.

Note: There are typically four to six Contractor attendees at the annual ERC meeting.

h) New members assigned by the Contractor to the ERC must attend the FAA’s ERC new members training course when the first training is made available.

C.4.5.7. Drug Testing Program

a) The Contractor must establish and maintain a drug free workplace and drug testing program in accordance with policies and directives stated in 14 CFR Part 120.

b) The Contractor must submit reports on the Drug Testing Program to the FAA Office of Aerospace Medicine (Code AAM) as prescribed in 14 CFR Parts 120.

Note: The FAA reserves the right for the CO to require additional drug testing upon request.

C.4.5.8. Alcohol Misuse Prevention Program

a) The Contractor must establish and maintain an Alcohol Misuse Prevention Program in accordance with 14 CFR Part 120.

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b) The Contractor must submit reports on the Alcohol Misuse Prevention Program to the FAA Office of Aerospace Medicine (Code AAM) as prescribed in 14 CFR Parts 120.

Note: The FAA reserves the right for the CO to require additional alcohol testing upon request.

C.4.6. Contingency Planning and Operations

a) The Contractor must ensure that each FCT facility in their jurisdiction is in compliance with FAA JO 1900.47F, Air Traffic Control Operational Contingency Plans.

b) Should the Government determine that it is necessary for an FCT to remain open beyond normal operating hours to support airport emergency operations due to natural or man-made disasters (i.e., hurricanes, earthquakes, fire, bomb threats, or other natural or man-made events), the Contractor must take immediate action to extend hours to accommodate the situation. As soon as practicable thereafter, the Contractor must contact the CO/COR to resolve any contractual issues associated with extending the hours of operation.

C.4.7. Maintenance of Records and Operational Data

a) The Contractor must comply with the provisions of FAA Order 1350.14B, Records Management, concerning documentation of operational data and maintenance of records.

b) The Contractor must provide the FAA access to FCT operational data upon request.

C.4.8. Facility Charts and Diagrams

a) The Contractor must keep facility charts and diagrams current and legible for each FCT facility within the assigned area.

C.4.9. Reporting

a) The Contractor must provide information in response to requests from FAA, such as data for aeronautical studies, operational statistics, internal facility directives, Letters of Agreement (LOAs), and other similar requests.

b) Upon the Government’s request, the Contractor must provide a current copy of any local FCT facility directive and regulations regarding the provision of ATC services, any documents to which the FCT Contractor is a signatory, and any other documents used to perform FCT air traffic services.

C.4.10. Contract Phase-out Activities

a) The Contractor must develop and submit an FCT Phase-out Plan (CDRL F008) for the relinquishment of ATC services at FCT locations.

b) The Contractor’s Phase-out Plan (CDRL F008) must define an orderly transition of services without any disruption to ATC services that could impact the needs of users of the service.

c) The Contractor must complete the FCT Contract phase-out in accordance with the FAA-approved Phase-out Plan (CDRL F008).

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d) During the FCT contract Phase-out, the Contractor must provide on-the-job training to personnel employed by the new incoming contractor.

End of Section C

SECTION D

PACKAGING AND MARKING

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D.1. Marking of Reports/Other Documentation/Packages/Deliverables

Reports and other documentation must be delivered via e-mail to the person designated in the contract for that report. The e-mail should include in the subject line the contract number, name/number of the report and the date or month of the deliverable.

If a deliverable cannot be submitted via e-mail, then the Contractor must contact the Contracting Officer’s Representative (COR) to coordinate on delivery instructions. The Federal Aviation Administration (FAA) will not pay separately for the delivery of any reports or other deliverables associated with this contract.

End of Section D

SECTION E

INSPECTION AND ACCEPTANCE

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E.1. Acquisition Management System (AMS) 3.1-1 Clauses and Provisions Incorporated by Reference (July 2019)

This Screening Information Request (SIR) or contract, as applicable, incorporates by reference the provisions or clauses listed below with the same force and effect as if they were given in full text. Upon request, the Contracting Officer (CO) will make the full text available, or offerors and contractors may obtain the full text via Internet at: https://fast.faa.gov/contractclauses.cfm.

The following contract clause or clauses pertinent to this section are hereby incorporated by reference:

Clause Number Clause Title/Date

3.10.4-4 Inspection of Services – Both Fixed-Price & Cost Reimbursement (April 1996)

E.2. Acceptance of Deliverables

Final acceptance of all deliverable items must be made by the CO, or a Government representative designated by the CO, unless otherwise specified in the contract.

a) The Contracting Officer or his/her duly authorized representative is authorized to perform inspection of deliverables on behalf of the Government for the purpose of final acceptance of all materials, data, or services to be provided.

b) The Contractor must make revisions to the documents in a timely manner and as specified to address the concerns of the FAA and re-submit for approval. The CO or designee will make final acceptance of all deliverable items, in writing.

c) Inspection, review or the anticipation of acceptance and approval of a deliverable item during the course of its preparation will not be construed as assurance of acceptance of the final deliverable.

End of Section E

SECTION F

DELIVERIES OR PERFORMANCE

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F.1. Acquisition Management System (AMS) 3.1-1 Clauses and Provisions Incorporated by Reference (Jul 2019)

This Screening Information Request (SIR) or contract, as applicable, incorporates by reference the provisions or clauses listed below with the same force and effect as if they were given in full text. Upon request, the Contracting Officer (CO) will make the full text available, or Offerors and Contractors may obtain the full text via Internet at https://fast.faa.gov/contractclauses.cfm.

The following contract clause or clauses pertinent to this section are hereby incorporated by reference:

Clause Number Clause Title/Date

3.10.1-9 Stop-Work Order (October 1996)

F.2. Period of Performance

The period of performance of this contract is as follows:

Table F-1: Period of Performance

Period of Performance

Base Award Contract Award through 12 months after contract

Option Period 1 13-24 months after contract award

Option Period 2 25-36 months after contract award

Option Period 3 37-48 months after contract award

Option Period 4 49-60 months after contract award

Option Period 5 61-72 months after contract award

Option Period 6 73-84 months after contract award

F.3. Place of Performance

The Contractor must provide Air Traffic Control (ATC) services at the sites indicated in Attachment J-1, Federal Aviation Administration (FAA) Contract Tower (FCT) Site Specific Information. Notwithstanding the provisions of Acquisition Management System (AMS)

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Clause 3.10.1-12 "Changes - Fixed Price", the Government will not change the place of…