Performance Work Statement (PWS)

For

Portable and Vault Toilet Rental and Servicing

Golden Gate National Recreation Area (GGNRA)

South District

Base Year + Four Option Years

June 30, 2026

Prepared by Anthony DuBois

National Park Services (NPS)

Pacific Western Region (PWR) – Interior Region 12

1.0 Description of Services

The Contractor shall provide all management, supervision, labor, equipment, vehicles, materials, transportation, supplies, and incidentals necessary to furnish portable toilet rental and servicing throughout the South District of the Golden Gate National Recreation Area (GGNRA). Services shall include the delivery, placement, relocation, maintenance, cleaning, pumping, disinfecting, deodorizing, and removal of standard and Americans with Disabilities Act (ADA)-compliant portable toilets, as well as the on-call pumping and servicing of National Park Service

(NPS)-owned vault toilets.

The Contractor shall service all portable toilets at the frequencies identified in the Service

Schedule, including pumping waste, cleaning and disinfecting interior and exterior surfaces, restocking toilet paper and hand sanitizer (where applicable), inspecting units for damage or operational deficiencies, and maintaining service log documentation.

The Contractor shall also provide optional services, when authorized in writing by the

Contracting Officer (CO), including seasonal portable toilet units, additional units for high visitation periods, restroom facilities and handwashing stations for special events, emergency or unscheduled servicing, and other optional services identified in the Service Schedule. All waste shall be transported and disposed of at licensed disposal facilities in accordance with all applicable federal, state, and local laws and regulations.

All services shall be performed in accordance with this Performance Work Statement (PWS), the contract Service Schedule, applicable National Park Service policies, and all federal, state, and local environmental, health, and safety requirements.

1.1 Background

Golden Gate National Recreation Area (GGNRA) receives millions of visitors annually, with many of the park's most heavily visited beaches, trailheads, scenic overlooks, historic sites, and recreational areas located throughout San Francisco and San Mateo Counties. Many of these locations are remote or environmentally sensitive and lack access to permanent restroom infrastructure due to resource protection requirements, utility limitations, or the impracticality of constructing permanent facilities.

To meet visitor needs, protect public health, and preserve park resources, the National Park

Service (NPS) requires contractor-provided portable toilet rental and servicing, as well as pumping and maintenance of NPS-owned vault toilets. These services ensure visitors have access to clean, safe, sanitary, and accessible restroom facilities, reduce the potential for human waste impacts to natural and cultural resources, and support compliance with federal accessibility, health, and environmental requirements.

This requirement is essential to maintaining a positive visitor experience, protecting park resources, and supporting the NPS mission of providing for the enjoyment of the park while leaving its resources unimpaired for future generations.

1.2 Scope of Services

The Contractor shall provide all labor, supervision, equipment, vehicles, materials, transportation, supplies, and management necessary to perform the services described in this Performance Work

Statement (PWS). Services shall include the following:

1.2.1 Portable Toilet Rental and Placement

The Contractor shall furnish, deliver, place, relocate, and remove standard and Americans with

Disabilities Act (ADA)-compliant portable toilets at the locations and frequencies identified In

Service Schedule. Portable toilets shall be installed only at locations approved by the Contracting

Officer's Representative (COR) and shall remain clean, fully functional, and available for public use throughout the contract period.

1.2.2 Portable Toilet Servicing

The Contractor shall service each portable toilet at the frequencies specified in the Service

Schedule. Each scheduled service shall, at a minimum:

• Pump and remove all waste from the holding tank.

• Clean and disinfect all interior surfaces using EPA-approved cleaning and disinfecting products.

• Deodorize each unit to maintain a sanitary and odor-controlled condition.

• Restock toilet paper and hand sanitizer (where applicable).

• Inspect each unit for damage, leaks, graffiti, missing components, or other deficiencies.

• Ensure doors, locks, vents, seats, dispensers, and other components are fully operational.

• Remove debris from inside and immediately surrounding each unit.

• Update the service log sticker with the date of service and technician initials.

• Report damaged or inoperable units to the COR within one business day and repair or replace units as required by this PWS.

1.2.3 Vault Toilet Pumping Services

The Contractor shall provide on-call pumping and servicing of National Park Service-owned vault toilets at the locations identified on Map of Portable and Vault Toilets. Each service shall include complete pumping of vault contents, cleaning of toilet risers, seats, floors, and other accessible surfaces, inspection for leaks or damage, and lawful disposal of waste at a licensed disposal facility.

1.2.4 Waste Disposal

The Contractor shall transport and dispose of all wastewater and solid waste removed during servicing at facilities licensed to receive such waste. Waste shall be handled in accordance with all applicable federal, state, and local environmental and public health regulations. Trash removed from portable toilet holding tanks shall not be placed in National Park Service trash receptacles.

1.2.5 Optional Services

When authorized in writing by the Contracting Officer (CO), the Contractor shall furnish additional portable toilets, ADA-compliant units, handwashing stations, seasonal restroom facilities, emergency servicing, and special event support as identified in the Service Schedule.

Optional services

Options 1-6 see: “Location of Portable Toilets & Vault Pumping Services Plus Options

1-4 Service Schedule” document for location, total site units, and service frequency.

Option 1- Summer Portables Sept 1- Oct 31: Four portable toilets at West Bluff, East Beach, and Fort Mason serviced Monday and Friday.

Option 2- Summer Portables July 1- August 31: Four portable toilets at West Bluff, East Beach, and Fort Mason serviced Monday and Friday.

Option 3 and 4- July 4th: July 4th- Portables shall be delivered one day before July

4th and picked up on July 5th. If July 4th falls on the weekend portable toilets and sink shall be dropped off on Friday and picked up Monday

Option 4- Fleet Week: Fleet Week- Portable toilets and sink shall be dropped off the second Friday in October before 9 AM and picked up the following Monday.

Option 5 -San Mateo: Mori Point, Moss Beach Ranch, Ember ridge, Ocean View

Farms.

Option 6 China Beach would start after base year if needed

1.2.6 Documentation

The Contractor shall maintain an accurate service log for each portable toilet and vault toilet serviced under this contract. Service logs shall document the date of service, technician performing the work. Documentation shall be submitted to the COR upon request.

1.3 Period of Performance

One base year with four option years.

This contract includes a Base Year beginning on 09/01/2026 and ending 8/31/2027, with four (4)

Option Years structured as follows:

• Option Year 1: 09/01/2027-8/31/2028

• Option Year 2: 09/01/2028 – 8/31/2029

• Option Year 3: 09/01/2029 – 8/31/2030

• Option Year 4: 09/01/2030 – 8/31/2031

2.0 Performance Requirements

The Contractor shall perform all services identified in this Performance Work Statement (PWS) in accordance with the approved Service Schedule. Services shall be performed in a manner that provides safe, clean, sanitary, accessible, and fully operational restroom facilities for park visitors and staff throughout the period of performance.

The Contractor shall maintain sufficient personnel, equipment, vehicles, and supplies to ensure uninterrupted service and shall promptly correct deficiencies identified by the Contracting

Officer's Representative (COR). Equipment failures, staffing shortages, or supply chain disruptions shall not relieve the Contractor of its responsibility to meet the requirements of this contract.

2.1 Portable Toilet Rental and Servicing

The Contractor shall furnish, deliver, install, service, relocate, and remove standard and

Americans with Disabilities Act (ADA)-compliant portable toilets at the locations and service frequencies identified.

Unless otherwise specified, each scheduled service shall include, at a minimum:

• Pump all waste from the holding tank.

• Clean and disinfect all interior surfaces using EPA-registered disinfectants.

• Deodorize each unit to maintain a sanitary and odor-controlled condition.

• Restock toilet paper and hand sanitizer (where applicable).

• Remove litter and debris from inside the unit.

• Inspect each unit for damage, leaks, graffiti, vandalism, missing components, or unsafe conditions.

• Verify that doors, locks, vents, seats, dispensers, grab bars, and other components are fully functional.

• Update the service log sticker with the service date and technician initials.

• Report deficiencies requiring repair or replacement to the COR.

Portable toilets shall remain clean, sanitary, structurally sound, and available for public use at all times.

2.2 Vault Toilet Pumping Services

The Contractor shall provide routine and on-call pumping services for National Park Service-owned vault toilets identified.

Each vault service shall include:

• Complete pumping of the vault holding tank.

• Cleaning and disinfecting of toilet risers, seats, floors, and other accessible surfaces.

• Removal of debris associated with servicing operations.

• Proper transportation and disposal of waste at a licensed disposal facility.

The Contractor shall respond to on-call service requests within the response time established by the Contracting Officer's Representative.

2.3 Unit Inspection and Maintenance

The Contractor shall inspect every portable toilet during each scheduled service.

Inspections shall include verification that:

• Units remain structurally sound.

• Doors and locking mechanisms operate properly.

• ADA accessibility features remain functional.

• Ventilation systems are unobstructed.

• Tanks are free from leaks.

• Service log stickers are current.

• Graffiti, vandalism, or damage are identified.

Any portable toilet determined to be unsafe or unsuitable for public use shall be repaired or replaced promptly at no additional cost to the Government.

2.4 Optional Services

When authorized in writing by the Contracting Officer, the Contractor shall furnish optional services identified in the contract, including:

• Seasonal portable toilet installations.

• Additional units during periods of increased visitation.

• July 4th restroom support.

• Fleet Week restroom support.

• Additional San Mateo service locations.

• Handwashing stations.

• Emergency servicing.

• Other optional contract line items.

The Contractor shall perform optional services within the timeframe specified in the written authorization.

2.5 Waste Disposal

The Contractor shall collect, transport, and dispose of all wastewater and solid waste removed during servicing at facilities licensed to receive such waste.

Waste shall be handled in accordance with all applicable Federal, State of California, and local environmental regulations.

Waste or debris removed from portable toilet holding tanks shall not be disposed of in National

Park Service trash receptacles.

2.6 Environmental Protection

The Contractor shall conduct all operations in a manner that protects park resources and minimizes impacts to visitors.

The Contractor shall:

• Operate leak-free vehicles and pumping equipment.

• Prevent spills of sewage, chemicals, fuel, or other hazardous materials.

• Immediately notify the COR of any spill or environmental incident.

• Contain and remediate spills in accordance with applicable environmental regulations.

• Protect vegetation, trails, roads, utilities, historic features, and other Government property during contract performance.

2.7 Health and Safety

The Contractor shall comply with all applicable Occupational Safety and Health Administration

(OSHA), Environmental Protection Agency (EPA), California Department of Public Health, and other applicable Federal, State, and local safety and environmental requirements.

Contractor personnel shall:

• Wear appropriate personal protective equipment (PPE).

• Follow accepted sanitation practices.

• Operate equipment safely.

• Maintain a professional appearance while working in public areas.

2.8 Documentation and Service Records

The Contractor shall maintain service documentation for all work performed.

Documentation shall include:

• Date of service.

• Location serviced.

• Technician name or initials.

• Services completed.

• Quantities pumped (if requested).

• Deficiencies identified.

• Repairs completed.

• Units requiring follow-up service.

Service logs shall be submitted upon request by the COR.

3.0 Service Summary

Performance standards shall include 100% scheduled servicing, clean and odor-controlled units, stocked supplies, documented service logs, and compliance with spill prevention requirements.

The contract service requirements are summarized below. This Service Summary identifies the required performance objectives, acceptable performance standards, and the Government's method of surveillance. The Government will use these standards, together with the Quality

Assurance Surveillance Plan (QASP), to evaluate Contractor performance throughout the contract period.

Failure to meet the performance standards identified below may result in corrective action, re-performance of services at no additional cost to the Government, or other remedies authorized by the contract.

Performance

Objective

PWS

Paragraph Performance Standard

Government

Surveillance

Portable Toilet

Rental & Placement 2.1

Units delivered, installed, relocated, and removed in accordance with the approved

Service Schedule.

Periodic Inspection;

Service Log Review

Portable Toilet

Servicing 2.1

100% of scheduled services completed at required frequencies.

Periodic Inspection;

Service Logs

Cleanliness &

Sanitation 2.1

Units are clean, disinfected, sanitary, odor-controlled, and free of excessive waste accumulation.

Spot Inspection;

Validated Customer

Complaint

Toilet Supplies 2.1 Toilet paper and hand sanitizer (where required) fully stocked after each service.

Spot Inspection

Unit Condition 2.3 Doors, locks, seats, vents, dispensers, and

ADA features remain functional. No leaks or unsafe conditions.

Periodic Inspection

Graffiti & Damage 2.3 Graffiti removed in accordance with contract requirements. Damaged units repaired or replaced promptly.

Inspection

Performance

Objective

PWS

Paragraph Performance Standard

Government

Surveillance

Vault Toilet Pumping 2.2 Vault toilets pumped and cleaned within required response times and frequencies.

Service Log Review;

Inspection

Waste Disposal 2.5 Waste transported and disposed of at licensed disposal facilities. No improper disposal.

Documentation Review

Environmental

Protection 2.6

Zero unauthorized sewage or chemical spills. Immediate notification and cleanup of any incident.

Inspection; Incident

Report Review

Service

Documentation 2.8

Accurate service logs submitted with each monthly invoice.

Documentation Review

Optional Services 2.4 Optional services completed within the timeframes authorized by the Contracting

Officer.

Inspection; Service Log

Review

APPENDIX A

SERVICE SCHEDULE AND ESTIMATED WORKLOAD

The tables below identify the estimated service locations, quantities, and service frequencies for portable toilet rental and servicing and National Park Service-owned vault toilet pumping services. These quantities are provided for proposal and contract administration purposes. Actual quantities may vary during the period of performance. Any changes to the services identified below shall be authorized by the Contracting Officer (CO).

The Contractor shall provide all labor, supervision, equipment, vehicles, transportation, materials, supplies, and disposal services necessary to perform the services identified in this appendix.

Table A-1

Base Contract – Portable Toilet Service Schedule

Location Unit Type Standard

Units

ADA

Units Service

Frequency Typical Service

Days Estimated

Services/Year

Baker Beach Portable

Toilets 0 3 3 per week

Monday, Wednesday, Friday

Fort Funston Portable

Toilets 0 3 3 per week

Monday, Wednesday, Friday

West Fort

Miley Portable

Toilets 0 1 1 per week Wednesday 52

Navy Memorial Portable 0 2 3 per week Monday, 312

Location Unit Type Standard

Units

ADA

Units Service

Frequency Typical Service

Days Estimated

Services/Year

Toilets Wednesday, Friday

Shell Dance

Nursery Portable

Toilets 2 1 1 per week Thursday 156

China Beach Portable

Toilets 0 3 3 per week

Monday, Wednesday, Friday

Table A-2

Vault Toilet Pumping Schedule

Location Vault Capacity Estimated Pumping Frequency

Milagra Ridge 750 Gallons 2 per year

Sweeney Ridge 750 Gallons 2 per year

Mori Point 1,225 Gallons 6 per year

Vault pumping shall include complete removal of waste, cleaning of restroom fixtures and accessible surfaces, inspection of vault condition, and lawful disposal of waste at a licensed disposal facility.

Table A-3

Optional Services – Summer Portable Toilets (Option 1 and 2)

Performance Period: Sept 1- Oct 31 and July 1- August 31 (when exercised)

Location Standard Units ADA Units Service Frequency Typical Service Days

West Bluff 2 2 2 per week Monday & Friday

East Beach 3 1 2 per week Monday & Friday

Fort Mason 3 1 2 per week Monday & Friday

The Contractor shall furnish, service, and remove these units only upon written authorization from the Contracting Officer.

Table A-4

Optional Services – July 4th and Fleet week (Option 3 and 4)

Independence Day

Portable toilets shall be delivered one day prior to Independence Day and removed on July 5.

When Independence Day falls on a weekend, delivery shall occur on Friday and removal shall occur on the following Monday.

Location Standard Units ADA Units Other

East Beach 4 0

Fort Mason 3 1

Crissy Field 3 1

Crissy Field — — One Handwashing Station

Fleet Week

Portable toilets shall be delivered no later than 9:00 a.m. on the second Friday in October and removed on the following Monday.

Location Standard Units ADA Units Other

East Beach 5 0

Fort Mason 3 1

Crissy Field 3 1

Crissy Field — — One Handwashing Station

Table A-5

Optional Services – San Mateo Locations (Option 5)

Location Standard Units ADA Units Service Frequency Typical Service Day

Mori Point 1 1 2 per week Monday & Friday

Moss Beach Ranch 0 1 1 per week Thursday

Ember Ridge 0 1 1 per week Thursday

Ocean View Farms 0 1 1 per week Thursday

Table A-6

Optional Services – China Beach (Option 6)

This option may be exercised beginning after the Base Year.

Location Standard Units ADA Units Service Frequency Typical Service Days

China Beach 0 3 3 per week Monday, Wednesday, Friday

4.0 Contractor Quality Control

The Contractor shall establish, implement, and maintain a Quality Control (QC) program to ensure all services required by this Performance Work Statement (PWS) are performed in accordance with the contract requirements. The QC program shall identify and correct deficiencies before they are identified by the Government and shall ensure consistent, high-quality service throughout the period of performance.

The Contractor is responsible for the quality of all work performed under this contract and shall provide sufficient supervision, personnel, equipment, and resources to meet the performance standards identified in this PWS.

5.0 Government Quality Assurance

The Government will monitor performance through the QASP, inspections, service logs, and validated complaints.

6.0 Government Furnished Property and Services

Government provides approved locations and COR oversight. Contractor provides all equipment, portable toilets, vehicles, supplies, and personnel.

7.0 GENERAL REQUIREMENTS

The Contractor shall perform all services in accordance with this Performance Work Statement

(PWS), applicable Federal Acquisition Regulation (FAR) clauses, National Park Service (NPS) policies, and all applicable federal, state, and local laws and regulations.

7.1 Work Hours

Routine servicing shall be performed during normal park operating hours, generally between 7:00 a.m. and 5:00 p.m., unless otherwise approved by the Contracting Officer's Representative

(COR).

The Contractor shall coordinate servicing activities to minimize disruption to park visitors, employees, volunteers, and park operations. Services requiring road closures, temporary traffic control, or access restrictions shall be coordinated with the COR in advance.

Emergency and after-hours services shall be performed only when authorized by the Contracting

Officer (CO) or COR or when specifically required by this contract.

7.2 Contractor Personnel

The Contractor shall provide qualified personnel sufficient to perform all services required under this contract.

Contractor employees shall:

• Wear company uniforms or clothing displaying the company name or logo.

• Wear identification badges that are visible while performing work.

• Present a professional appearance and conduct themselves courteously when interacting with park visitors and staff.

• Be trained in the safe handling of wastewater, disinfectants, and sanitation equipment.

• Comply with all applicable federal, state, and local licensing or certification requirements.

The Contractor shall designate a Contract Manager who shall serve as the primary point of contact with the Government throughout the period of performance.

7.3 Safety Requirements

The Contractor shall perform all work in a safe manner and comply with all applicable

Occupational Safety and Health Administration (OSHA), Environmental Protection Agency

(EPA), California Occupational Safety and Health Administration (Cal/OSHA), California

Department of Public Health, and local safety requirements.

Contractor personnel shall wear appropriate Personal Protective Equipment (PPE) while performing contract services.

The Contractor shall immediately notify the COR of:

• Accidents

• Injuries

• Property damage

• Sewage spills

• Hazardous material releases

• Unsafe conditions affecting visitors or employees

The Contractor shall be responsible for the safety of its employees, subcontractors, equipment, and operations.

7.4 Environmental Protection

The Contractor shall conduct all operations in a manner that protects natural resources, cultural resources, wildlife, historic features, and visitor use areas.

The Contractor shall:

• Operate leak-free pumping equipment and service vehicles.

• Prevent the release of sewage, chemicals, fuels, or hazardous materials.

• Immediately contain, report, and clean any spill resulting from Contractor operations.

• Dispose of wastewater only at licensed disposal facilities.

• Comply with all applicable environmental laws and regulations.

Trash or debris removed from portable toilet holding tanks shall not be placed in National Park

Service trash receptacles.

7.5 Access to Park Facilities

The Contractor shall use only roads, parking areas, and service routes approved by the COR.

Off-road travel is prohibited unless specifically authorized in writing by the COR.

The Contractor shall coordinate access restrictions, gate combinations, lock combinations, keys, or other site access requirements with the COR before beginning work.

The Government does not guarantee unrestricted access during emergency incidents, severe weather, special events, or resource protection closures.

7.6 Licenses, Permits, and Certifications

The Contractor shall obtain and maintain all licenses, permits, registrations, and certifications necessary to perform the services required under this contract.

This includes all permits required for:

• Waste transportation

• Waste disposal

• Commercial vehicle operation

• Hazardous materials handling (if applicable)

All waste shall be transported and disposed of in accordance with applicable federal, state, county, and local regulations.

7.7 Damage to Government Property

The Contractor shall exercise reasonable care to prevent damage to Government property, utilities, facilities, roads, trails, landscaping, vegetation, irrigation systems, and other park resources.

Damage resulting from Contractor operations shall be repaired or replaced at no additional cost to the Government.

At a minimum:

• Damage creating an immediate safety hazard shall be corrected immediately.

• Other damage shall be repaired within timeframes approved by the COR.

7.8 Communication and Coordination

The Contractor shall maintain regular communication with the COR regarding contract performance.

The Contractor shall:

• Notify the COR of schedule changes as soon as practicable.

• Report service interruptions immediately.

• Notify the COR when emergency servicing has been completed.

• Coordinate optional services before performance.

• Respond promptly to Government inquiries and requests for information.

The Contractor shall maintain current contact information for the Contract Manager and provide emergency contact information available outside normal business hours.

7.9 Work Schedule

The Contractor shall Adhere to service schedules.

The Contractor shall notify the COR in advance of any changes to schedule. Changes shall not be implemented without COR approval, except when necessary to respond to emergencies or unforeseen conditions.

7.10 Site Familiarization

Offerors are encouraged to visit service locations prior to submitting an offer to become familiar with site conditions, access routes, traffic patterns, parking limitations, visitor activity levels, and operational constraints.

The Contractor shall be responsible for performing services regardless of normal seasonal or weather conditions, except where Government restrictions prohibit access.