SAQMMA12R0155-A004.pdf

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs B.8 Base Year and Option Year Pricing

C Descriptions/Specifications/Statement of Work C.5 Specific Tasks

G Contract Administration Data G.2 Invoicing Instructions

L Instructions, Conditions, and Notices to Offerors and Respondents L.11.1 Volume 1: Price Proposal

SAQMMA12R0155

B.8 Base Year and Option Year Pricing

For purposes of calculating premium pay, authorized holidays are shown in Exhibit F. Contractor employees who are either United States citizens or hired in the United States shall be entitled to premium pay for U.S.

holidays only. Contractor employees who are neither United States citizens nor hired in the United States shall be entitled to only those holidays recognized by Bamako, Mali. This includes other fringe benefits such as Annual Leave, Sick Leave and Severance Pay.

The Contract Line Item Numbers (CLIN), x001 – x014 prices in Section B shall contain only expenses associated with wages, fringe benefits, severance costs, overhead, G&A and profit involved in administering, managing and providing services under this contract. Local labor laws may require bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, severance pay, sick or health benefits, childcare or any other benefit; the Contractor is responsible for these payments. The rates/prices in Section B shall include the applicable costs necessary to comply with local labor laws.

The Contractor shall not permit any employee to work more than twelve (12) continuous hours in a twenty-four

(24) hour period, except in emergency situations or as authorized by the Contracting Officer or Contracting Officer’s Representative (COR). Each Contractor guard shall have a minimum of twelve (12) hours off duty between tours on this contract, except as authorized above. The Contractor shall provide a fifteen (15) minute break once every four (4) hours during an employee’s tour of duty to allow for comfort, personal needs, stress, or other required or requested absences from the Exhibit A assigned post. The Contractor shall provide a minimum thirty (30) minute meal break at an appropriate time once during every tour of duty lasting eight (8) or more hours. Breaks shall not run consecutively. The Contractor shall not bill for employee hours that exceed the twelve (12) hour tour length, except when the extra hours are authorized by the Contracting Officer or COR.

The Contractor shall obtain the prior written approval of the COR if any employee of the Contractor performing under this contract intends to work for another firm or organization in addition to the Contractor. The Contractor shall obtain the prior written approval of the COR before assigning any guard performing under this contract to work with another client of the Contractor.

In consideration of satisfactory performance, the Government will pay the Contractor each month for the Standard services rendered. If Additional or Emergency Services are requested by the Government, the Government will pay the Contractor each month for the Additional or Emergency services rendered. Additional or Emergency services shall be requested by the Government as stated under Section B.8.2. The Government may or may not need the maximum number of hours as stated in Section B. The Government reserves the right to revise the requirements stated under this section as it deems necessary.

B.8.1 Standard Services

Exhibit A delineates the current work locations; functions; hours of coverage; days per week and hours per day for the Standard Services required herein. The Contractor shall not subcontract for or lease Standard Services.

The fixed hourly rates for Standard Services are fully burdened rates and shall include all wages (local labor law compliance if applicable and any premiums relating to overtime, holidays, or night shifts), overhead, fringe benefits, severance costs, general and administrative expenses and profit for each category of labor. Labor

SAQMMA12R0155

Line Item Summary

Solicitation Number:

SAQMMA12R0155

Contract Number: Title: Bamako Local Guard Services

Date of Solicitation:

03/20/2012

Line Item No. Description Quantity Unit Unit Price Total Cost categories for Standard Services are outlined below:

• CLIN 0001, 1001, 2001, 3001 and 4001 – Guard Force Commander: see Section H.5.2;

• CLIN 0002, 1002, 2002, 3002 and 4002 – Supervisor: see Section H.5.3;

• CLIN 0003, 1003, 2003, 3003 and 4003 – Senior Guard: see Section H.5.4;

• CLIN 0004, 1004, 2004, 3004 and 4004 – Guard: see Section H.5.5;

• CLIN 0005, 1005, 2005, 3005 and 4005 – Guard/Driver: see Section H.5.6.

• CLIN 0006, 1006, 2006, 3006 and 4006 – Surveillance Detection (SD) Supervisor: See Section H.5.7; and

• CLIN 0007, 1007, 2007, 3007 and 4007 – Surveillance Detection (SD) Specialist: See Section H.5.8.

B.8.2 Additional or Emergency Services

The Additional or Emergency (A&E) Services contained in this contract are for contingency purposes only.

The Contractor shall only provide A&E hours if requested by the COR.

A&E Services are within the scope of this contract but not specified in Exhibit A. The performance of duties listed in Exhibit A does not constitute A&E Services. The Contractor shall not subcontract for or lease A&E Services. Materials shall be reimbursed at cost in accordance with FAR 16.601 (except as provided for in FAR 31.205-26 (e) and (f)).

The COR may request A&E Services to meet the increased workload or temporary needs for services arising from visitors to Post or special events. The Contractor shall obtain the COR's written approval for reimbursement of any non-expendable equipment or expendable supplies to be provided by the Contractor related to the A&E Services. The COR shall confirm any oral request for A&E Services in writing within 48 hours of the oral request (see Section G.2.1, Required Invoice Information).

The Contractor shall include in its next regular invoice details of the A&E Services and any materials provided.

The Contractor shall also include a copy of the COR's written confirmation to provide such services and the written approval for the reimbursement of materials billed.

The fixed hourly rates for Additional or Emergency Services are fully burdened rates and shall include all wages (local labor law compliance if applicable and any premiums relating to overtime, holidays, or night shifts), overhead, fringe benefits, general and administrative expenses and profit for each category of labor.

Materials shall be reimbursed at cost in accordance with FAR 16.601 (except as provided for in FAR 31.205-26

(e) and (f)). Labor categories for Additional or Emergency Services are outlined below:

• CLIN 0008, 1008, 2008, 3008 and 4008 – Guard Force Commander: see Section H.5.2;

• CLIN 0009, 1009, 2009, 3009 and 4009 – Supervisor: see Section H.5.3;

• CLIN 0010, 1010, 2010, 3010 and 4010 – Senior Guard: see Section H.5.4;

• CLIN 0011, 1011, 2011, 3011 and 4011 – Guard: see Section H.5.5;

• CLIN 0012, 1012, 2012, 3012 and 4012 – Guard/Driver: see Section H.5.6.

• CLIN 0013, 1013, 2013, 3013 and 4013 – Surveillance Detection (SD) Supervisor: See Section H.5.7; and

• CLIN 0014, 1014, 2014, 3014 and 4014 – Surveillance Detection (SD) Specialist: See Section H.5.8.

B.8.3 Other Direct Costs

B.8.3.1 Vehicles (monthly rate)

• CLIN 0015, 1015, 2015, 3015 and 4015 – Vehicles: The Contractor may request reimbursement for the cost associated with providing vehicles as specified in the contract. The monthly rate shall include all operating costs including but not limited to: fuel, lubricants, oil, routine and special maintenance, care and cleaning, and insurance. Vehicles under this line item shall be used only for mobile patrol purposes.

Additional vehicles may be required for use by supervisors to make their rounds, to provide relief guards, or in the managment of the contract. The cost related to vehicles used for other purposes in the performance of this contract should be included in the Contractor's overhead. The title to all vehicles supplied by the Contractor will remain with the Contractor. No import restrictions exist and local dealerships are available.

The Contractor shall take into account the residual value and only charge the Government for the prorated cost applicable to this contract. In the event a replacement is required, the COR shall approve any vehicles that differ from the existing models. Replacement vehicles shall be at no additional cost to the Government.

The contractor shall have sufficient spare vehicles to ensure no lapses in coverage due to mechanical failure, regular maintenance or other unforeseen reasons (reference Section C.5.2.2 and section J, Exhibit D). The Contractor shall be responsible for providing NEW 4-door, air conditioned pickup trucks or SUV vehicles at the start of the contract performance period. During contract performance, any vehicle exceeding 125,000 Kilometers or 18 months old (whichever occurs first) shall be replaced at no additional cost to the governement. In the event a replacement is required, the COR shall approve any vehicle that differs from the existing models.

• CLIN 0016, 1016, 2016, 3016 and 4016 – Vehicles -- Surveillance Detection: The Contractor shall provide one (1) unmarked vehicle and four (4) Motorcycles for U.S. Embassy Bamako for the SD team (See Exhibit D). These vehicles shall be rotated on a 90 day basis to ensure that the SD team is not easily identified as an element of the U.S. Mission. The contractor is responsible for all maintenance, fuel and associated costs of these vehicles. The monthly price for the vehicles shall be Firm Fixed Priced.

B.8.3.2 Local Guard Force Communications Equipment (monthly rate)

• CLIN 0017, 1017, 2017, 3017 and 4017 – Communications Equipment: The monthly rate shall include all costs associated with all communications equipment (see Section C.5.12), including maintencance costs. In the case of cellular telephones (including cell phones for Surveillance Detection), this rate shall include amoritized cost of cell phone apparatus or rental fee, monthly subscription charge, usage fees, and all applicable taxes.

B.8.3.3 Guard Electronic Monitoring Systems (GEMS)

• CLIN 0018, 1018, 2018, 3018, 4018 – GEMS: The Contractor shall furnish and maintain a GEMS, including all software, sufficient numbers of barcode readers, barcode labels, data transmitter, personal computer, training and amintenance so the system can remain in continuous use. Monthy rate shall include all costs associated with GEMS equipment (see paragraph C.5.11)

B.8.3.4 Surveillance Detection

• CLIN 0019, 1019, 2019, 3019 and 4019 – Surveillance Detection Equipment (monthly rate): The monthly rate shall include all equipment costs associated with Surveillance Detection operations (see Section C.5.13 and Exhibit D), including repair and maintenance cost.

• CLIN 0020, 1020, 2020, 3020 and 4020 – Surveillance Detection Office Space (monthly rate): The monthly rate shall include all equipment costs associated with providing the office space and required items for the surveillance detection program, as described in Section C.5.13 and Exhibit D

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B.8.3.5 Reimbursable Materials

These are items for which the Contractor shall be reimbursed for all non-expendable equipment and expendable supplies, related to the performance of Additional or Emergency services. Reimbursable materials and equipment shall not exceed US $1,000.00 per contract year. The Contractor shall receive COR written approval before procuring any reimbursable materials.

• CLIN 0021, 1021, 2021, 3021 and 4021 – Reimbursable Materials: In the event the Government requests the Contractor to purchase Reimbursable Materials, the Contractor shall provide 2-3 competitive vendor quotes for all purchases exceeding $500.00 USD in support of the purchase, as well as a written justification if the Contractor selects other than the lowest priced quote.

B.8.3.6 Defense Base Act Insurance - Reimbursable

The hourly rates and prices in the contract shall not include Defense Base Act (DBA) Insurance. The Government will reimburse the Contractor directly for DBA Insurance that is required and obtained in accordance with Section I, DOSAR 652.228-71, "Worker's Compensation Insurance (Defense Base Act) – Services" incorporated by full text and FAR 52.228-3, "Worker's Compensation Insurance (Defense Base Act)" incorporated by reference.

When the contract is awarded, the Contractor shall contact the Contracting Officer and request the name of the insurance broker under contract to the Department of State. After paying the DBA insurance premium, the Contractor shall include copies of the invoice from, and proof of payment to, the insurance carrier as supporting documentation with any invoice submitted to the Government requesting reimbursement for DBA insurance under this contract (see Section G.2.1). The Contractor shall submit the certification to the CO before the Notice-to-Proceed (see Section F.2 about Notice-to-Proceed).

• CLIN 0022, 1022, 2022, 3022 and 4022 – DBA Insurance: The cost of DBA insurance is paid on an annual basis. The period of performance of this contract may be extended beyond one year. If so, the Contractor shall contact the Contracting Officer, request the new rates, and be reimbursed by the Government for the actual, documented DBA insurance costs. The amount in Exhibit O is strictly an estimated amount using the estimated number of hours for Standard Services and the current DBA rate.

B.8.3.7 Value Added Tax (VAT)

• CLIN 0023, 1023, 2023, 3023 and 4023 – Value Added Tax (VAT): Value Added Tax (VAT) is not applicable to this contract and shall not be included in the rates for Standard Services, Additional or Emergency Services, Vehicles, communications equipment, the estimated amount for materials, or DBA Insurance. However, a CLIN is entered here within this contract as a placeholder in the instance that during the life of the contract, the exemption is cancelled or terminated.

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Section C - Descriptions/Specifications/Statement of Work

C.5 Specific Tasks

Guard services provided under this contract include but are not limited to: controlling access to the facilities;

protecting human life; maintaining order; and resisting criminal attacks against mission personnel, visitors, and family dependents. The Contractor shall provide roving foot patrols and vehicle patrols of the Embassy compound. The Contractor shall be responsible for responding to intruder alerts and for notifying the RSO, Embassy personnel, as well as local police and fire authorities, in accordance with the procedures identified in Exhibit B.

The Contractor shall be required to utilize a Guard Electronic Monitoring System (GEMS) and establish a radio network in performing the following services.

C.5.1 Entry Control

The Contractor shall screen personnel, vehicles, and packages before allowing entry into areas designated by the RSO/COR(s) as a controlled area, including but not limited to office buildings and official residences. This screening shall serve to deter and intercept unauthorized personnel, vehicles and packages. The Contractor shall immediately report all serious or unexpected incidents to the RSO as defined in Section J, Exhibit B.

C.5.1.1 Office Building Entry Control

The Contractor shall intercept and identify visitors outside the secure premises. Guards shall screen visitor identification. At designated buildings, guards shall request specified identifications cards and U.S. passports and shall permit only persons holding them to enter the premises. The guards shall physically examine visitors using the access control equipment and their effects and possessions to detect the presence of firearms or other prohibited items. If anyone refuses to identify himself/herself and attempts to enter the building, the guard shall use necessary force (see Exhibit B) to detain the individual and shall immediately notify the RSO.

C.5.1.2 Official Residence Entry Control

The Contractor shall intercept and identify visitors outside the residence gate. Guards shall screen visitor identification and maintain a log of visitors. Guards shall detain visitors whose arrival is not expected at the entrance until cleared by authorized personnel inside the residence. Guards shall ensure that visitors stay outside the gate until properly identified. If anyone refuses to identify himself/herself and attempts to enter the building, the guard shall use necessary force to detain the individual and shall notify the RSO, local police, and the supervisor on duty.

C.5.1.3 Control Vehicular Entry and Access

The Contractor shall examine all Government, commercial, and visitor vehicles entering a secured office building premises. Guards shall check vehicle passengers for proper identification and the vehicle for suspected bombs and suspected packages, following Exhibit B. Guards shall admit only those authorized vehicles. The Contractor shall keep logs on vehicles permitted access to secure premises.

C.5.1.4 Inspection and Surveillance

The Contractor shall physically examine all packages and mail carried by any person who seeks access to guarded premises or who seeks to leave or deliver such packages or mail. Guards shall inspect residence perimeters. Guards shall endeavor to detect and prevent fires in residences. In the event of fire, guards shall summon the Fire Department and assist in evacuation of residents. Guards shall report to the local police and the RSO any suspicious vehicles or persons near the residence.

C.5.1.5 Explosive and/or X-Ray Inspection Equipment

The Contractor shall provide personnel to operate the Explosive Detectors and X-Ray Inspection Equipment.

The Contractor shall adhere to the applicable Post Orders (see Exhibit B).

The Contractor employees assigned to posts that utilize explosive detectors and/or X-Ray inspection equipment shall be adequately and properly trained in the operation of this equipment. The posts are set forth in Exhibit A.

The Government will furnish the Contractor training instructors and training material with a set number of hours of training annually (reference Section H.7.5).

C.5.2 Patrols

The Contractor shall be required to provide both foot and vehicle patrols throughout the Embassy compound.

The Contractor shall implement patrol procedures that avoid establishing a set time and pattern for each patrol round.

C.5.2.1 Perimeter Patrol

The Contractor shall be required to perform roving foot patrols in accordance with Exhibit B. The Contractor shall make rounds within designated areas at least twice each hour. Guards shall change their course and pace while patrolling grounds to avoid establishing a set time and pattern of perimeter rounds.

C.5.2.2 Mobile Patrol

The Contractor will provide vehicle mobile patrol services for residential and official facilities. The mobile patrol shall operate in accordance with Exhibit A. Approximately fifty (50) buildings located in four (4) sectors are to be patrolled by a minimum of two (2) mobile units. The mobile patrol units shall operate 24 hours per day, 7 days per week. Scheduling for the patrol shall be varied constantly to prohibit anticipating its route. The government estimates the average mileage necessary for all vehicle mobile patrols is approximately 13,500 kilometers per month.

Section H). The Contractor shall provide a sufficient number of vehicles to assure continued availability of vehicles for the mobile patrol operations during the days and hours specified in Exhibit A, with ability to handle mechanical failure, regular maintenance or other foreseen reasons without having any lapse in coverage. The Contractor shall specify the make, model, year, and condition of each, and ensure that all vehicles have the appropriate insurance coverage.

C.5.2.3 RESERVED

C.5.3 Escort Services

The Contractor does not normally perform escort duties however the COR may require the Contractor to provide temporary escort services under special circumstances. The COR will state the required duties when such services are directed.

C.5.4 Logs and Records

The Contractor shall be required to maintain all logs and records within the premises of the Embassy sites and make these available to the COR for immediate inspection upon request. The Contractor shall submit all logs and records in a format mutually agreed to by the COR. The Contractor shall keep any additional logs as instructed by the COR, reference Section F.4 for deliverable reports.

C.5.4.1 Operational Records

The Contractor shall provide a log for each post, consisting of a bound ledger, with lined paper and numbered pages. Section J, Exhibit B will provide instructions for posting of each log. In addition, the Contractor shall provide the COR with Official Incident Reports pertaining to any event involving the guard force, or observations or anomalies detected or experienced by the guard force at any post (See Section J, Exhibit B).

Such reports may include but are not limited to: procedural security violations; intruders; accidents; suspicious activity; equipment problems; lighting problems; and other incidents either not covered by or contradicting standing orders. All incident reports shall be written or typed and submitted to the COR not more than 24 hours after the actual event. The Contractor shall provide incident report forms for recording information regarding any incident at a post. The Contractor shall submit the design of the incident report form in draft for approval by the COR. The Contractor shall maintain daily time and attendance records, which may be reviewed by the COR as required.

C.5.4.2 Individual Qualification Checklist

The Contractor shall maintain the Individual Qualification Checklist and all supporting training records, certifications and licenses as well as the information required in the nomination packages specified in Section H.2. The COR shall have full access to inspecting the records on a random basis.

C.5.4.3 Explosive Detectors and/or X-Ray Inspection Records

The Contractor shall keep Explosive Detector maintenance logs on a daily, weekly, monthly basis following the Maintenance Log Book procedures provided by the manufacturer. X-Ray repair maintenance records shall be maintained. The Contractor shall submit reports as directed by the COR (see Section F.4 Deliverables), not to exceed an average of ten (10) reports per month.

C.5.4.4 RESERVED

C.5.5 Closed Circuit Television (CCTV)

The Contractor Guards shall operate the CCTV monitoring equipment following the guidance contained in accordance with Exhibit B. The Contractor shall pay particular attention to any suspicious activity. The Contractor shall note in the Post Log and report to the RSO immediately of any malfunctioning or broken CCTV equipment. The Contractor shall ensure all personnel assigned to a CCTV post have been properly trained before being assigned to the post (see Section H.7).

C.5.6 RESERVED

C.5.7 Post Hours

A detailed listing of posts and hours of coverage required, by guard category is provided in Exhibit A as part of this contract.

C.5.8 Weekly Guard Post Schedule

The Contractor shall prepare and maintain a Weekly Guard Post Schedule for all guard posts that lists the name of each previously approved guard to be assigned to each post and for each shift. The schedule shall include the hours for the relief guards as well as their name and post assignment or rotation schedule. The Contractor shall provide the COR a copy of the Weekly Guard Post Schedule for all employees by 12:00 noon of the last day of the workweek for the upcoming work week. The Weekly Guard Post Schedule shall show the post number and location, the name of the guard assigned (approved by the COR), and the shift assigned in terms of hours of the day. The Contractor shall give a copy of this schedule to the COR and each Contractor employee affected. The Contractor shall notify the COR three (3) days before any change of a guard (specific individual) to a post.

In the event the Contractor is instructed to make emergency changes to post schedules per the COR instructions, the Contractor shall provide the updated schedule reflecting the emergency changes employed within twenty-four (24) hours of the change.

C.5.8.1 Duty Hour Limits

No Contractor personnel shall be on duty for more than twelve (12) consecutive hours in a twenty-four (24) hour period, except under conditions of emergency or as authorized by the Contractor Officer or COR. Each Contractor guard shall have a minimum of twelve (12) hours off duty between shifts on this contract, except as authorized above. At a minimum, the Contractor shall provide a fifteen (15) minute break at least once during every four (4) hour period or requested absences from the Exhibit A assigned post. The Contractor shall provide a minimum thirty (30) minute meal break at an appropriate time once during every shift lasing eight (8) or more hours. All breaks shall be provided to the personnel in accordance with local labor law. Breaks and meals shall not run consecutively.

C.5.8.2 Relief Guards

The Contractor shall provide the security personnel at the Section J, Exhibit A posts with COR-approved, fully-trained and qualified (See Section H), relief personnel to allow for comfort, personnel needs, stress, meals, or other required or requested absences from the assigned post. Relief personnel shall be at the same category of labor as specified on Exhibit A. The Contractor shall provide this relief service to the Government at no additional charge. Relief personnel are not required for Guard Force Commander, Supervisors, Mobil Patrol, Surveillance Detection personnel or at Residences.

C.5.9 Organization Chart and Employee Listing

The Contractor shall maintain an up-to-date organization chart that includes the names of the supervisors, shift organization for each post, and listing of all current employees by name. A copy of the organization chart shall be provided to the COR (see F.4 for deliverable schedule). Current employee listings shall be provided with each monthly invoice (Section G.2.1). The listing shall include employee's names and labor categories. Photos for each employee included on the employee listing should be kept on file by the Contractor and made available to the COR upon request.

The Contractor shall also provide a corporate organizational chart that depicts how this local guard program contract fits into the overall corporate structure. The organizational chart shall include the names, email addresses and telephone number for all layers of management that preside over the division or organization directly responsible for performance of the contract.

C.5.10 Supervision

The Contractor shall provide adequate on-site supervision of employees at all times that a post is manned. The Contractor shall inspect each post during daylight hours at least twice and three times during night hours. This inspection shall assure that:

• The post is properly manned and equipped;

• The assigned guard is fully familiar with the General Orders and Post Orders;

• The post log is properly maintained; and

• All guard and security equipment is operational

The Contractor shall conduct a muster of guards going on duty for purposes of inspection for proper uniform, review of current security problems, special instructions, and training , unless waived by the COR. The time required for this muster is in addition to that required to provide a timely relief for guards on post. The Contractor shall provide this muster at no additional charge.

The organization structure of guard services consists of staff led by a Project Manager. The Project Manager shall manage the Contractor's workforce and be the Contractor's liaison with the American Embassy. The Project Manager shall be available at all times to receive and implement orders or special instructions from the Contracting Officer or Contracting Officer's Representative (COR) concerning the operation, protection, and security of assigned areas. The Project Manager position is a key position and is staffed in accordance with the requirements described in Section H.5. The Project Manager position is excluded from Exhibit A and may be included in the overhead rate.

The uniformed guard force is led by the Guard Force Commander (GFC). The Guard Force Commander's work hours are considered flexible and the COR may adjust the Guard Force Commander's daily work schedule to include assignment to evening, weekend and holiday periods without further equitable adjustment in the terms and conditions of the contract. Cumulative adjustments to the daily work schedule shall not exceed the total weekly hours described on Exhibit A for this post. The COR shall provide reasonable prior notification in writing of all schedule changes. The Guard Force Commander position is a key position and is staffed in accordance with requirements described in Section H.5. After the Guard Force Commander ends his daily duties, the supervisor of the uniformed guard force is transfered to the Supervisors.

The GFC may have one or more supervisors reporting to him/her. The scope and size of the guard services will determine the number of supervisor positions required. Normally, supervisor positions are manned twenty-four

(24) hours a day, seven (7) days a week. A supervisor's function shall be to supervise all guard personnel assigned during the shift.

The GFC and supervisor positions are set forth in Section J, Exhibit A.

C.5.11 Guard Electronic Monitoring System (GEMS)

In order to maintain the highest level of security for unmanned data points, the Contractor shall be responsible for completing a required number of security checks during each shift. In order to ensure that inspections are maintained at the proper levels, the Contractor shall be required to employ a Guard Electronic Monitoring System (GEMS). The GEMS shall be comprised of a portable hand-held data collection device that scans each designated data point along a designated route, completing the required number of visits to each post throughout the daily/nightly tour. The Contractor shall use a GEMS for monitoring the quality control of these inspection services. Posts with scanner responsibilities are annotated in Section J, Exhibit A and the duties described in the Post Orders in Section J, Exhibit B. During supervisory rounds, the supervisor is required to report all incidents using the electronic bar code incident card and follow up with written reports, as necessary. The Contractor is responsible for the acquisition, maintenance and repair of the GEMS and for:

• Ensuring the correct use of the hand-held data collection device

• Maintaining the integrity of the system

• Ensuring that designated individuals scan all checkpoints in the route

• Ensuring that data is properly entered into the computer

C.5.11.1 GEMS Components

The Contractor GEMS which shall include the system software, GEMS readers, GEMS check points, batteries or recharging stations, data transmitter, computer and printer. GEMS may use a variety of technologies including bar code strips, electronic data strips, touch tags or electronic buttons (approx 45). The Contractor shall provide a minimum of Ten (10) GEMS readers (Reference Exhibit A, which shows Six (6) posts with GEMS responsibilities and Contractor should provide a minimum of Ten to ensure spares are on hand).

The GEMS shall be capable of collecting and downloading data to a computer in order to create computer

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generated reports. The reports shall serve to document guard activities and supervisor oversight. The system should have an archival capability so that historical information can be accessed via the computer. The integrity of the system shall ensure that data collected cannot be altered or modified. The Contractor shall utilize a scan able media assigned to individual guards, supervisors, guard posts, and certain defined incidents or events that will be contained on an incident card. The Contractor must obtain COR approval before making software changes/revisions.

C.5.11.2 GEMS Reports

The Contractor shall use the data collected in the system to generate reports for use by the COR. At a minimum, the Contractor shall prepare and furnish to the COR daily, weekly and monthly reports (Section F.4). The daily report shall include as a minimum:

• Incident reports - including the date, time, location and type of incident,

• Patrol summary - verification of supervisor rounds by checkpoint, time and date,

• Exception reports that display, for example, the failure to log checkpoint or complete the route in the allotted time.

The System shall have additional reporting capabilities to include summarizing the daily reports on weekly monthly or annual basis. The software system shall have flexibility to develop custom reports and modify standard report formats at COR direction. The reports shall be in a readable format.

C.5.11.3 GEMS Responsibilities

The Contractor shall provide training to the employees who will be using the system and be responsible for the maintenance, replacement and support of the system to assure continuous operation. The Contractor is responsible for ensuring the correct use of the bar code scanner, for the integrity of the system, ensuring that supervisors scan all bar codes for the route and ensuring the data is properly entered into the computer. Any software changes and/or revisions must receive prior COR approval.

C.5.12 Local Guard Force Communications Network

The Contractor shall be responsible for furnishing communications equipment necessary to provide a reliable local guard force radio network that is fully functional and operable twenty-four (24) hours a day, seven (7) days per week (Reference Exhibit D).

The communication system shall be designed so that all radios utilizing repeaters, if necessary, can receive and transmit to all sectors covered by the mobile patrol and to all facilities covered by this contract. The communication system shall include a base station and dedicated radio dispatcher. The base station shall be located in a contractor furnished facility, see Exhibit D.

The Contractor shall be responsible for obtaining the necessary VHF radio frequency for operation of its radio equipment. This frequency shall be dedicated to the Embassy guard force only and shall not be used by the contractor for any other purposes. The Contractor is solely responsible the acquiring and payment for all licenses and permits that may be required for frequencies and the operation of all communications equipment throughout the life of the contract.

The radio equipment shall operate on both the Local Guard company frequencies and the U.S. Embassy frequency. The Contractor shall verify through the COR that the prposed equipment for the LGF radio network will not interfere with the communications equipment and operations of the Embassy.

The Contractor shall provide and maintain a cellular telephone for the Guard Force Commander, the Shift Supervisor, and each Mobile Patrol shift. Additionally, cellular telephones will be provided to each SD specialist and supervisor. The Contractor may operate the cellular telephones on any commercially available telephone system, as long as interconnectivity with landline telephones is assured. The Contractor shall use cellular telephones under this contract for official business (i.e., to perform duties specified in general and post orders) only.

The Contractor is responsible for the acquisiton, maintenance and repair costs associated with all equipment included in provision of the local guard force communication network, to include the radio network, cell phones and other communications equipment (CLIN x017).

C.5.13 Surveillance Detection

The Contractor shall provide Surveillance Detection (SD) operations as part of this contract. Surveillance Detection operations are covert and are not to be considered as a replacement for ongoing security efforts; they will only supplement activities already in place. Surveillance detection operations are intended to be an early warning mechanism to detect rather than protect. The objective of the surveillance detection operations are to:

• Identify and immediately report suspected surveillance of official facilities, designated residences, routes of travel, and U.S. personnel to the COR;

• Verify reported surveillance activity as directed by the COR

• Assist the COR in evaluation of individual personal security practices;

• Provide protective surveillance of U.S. personnel, upon direction of the COR; and

• Assist the COR in route planning and analysis.

• Become familiar with the vehicles used in the surveillance areas

• Identify suspicious or unusual people, vehicles activities, buildings, or containers to the COR or his/her designee.

Since coordination and cooperation with the host country police and/or security forces will be required, it will be essential to recognize any political sensitivities that may arise. The Contractor shall be able to adapt the program to accomplish its objectives while easing any concerns be either the Mission or the host country.

For reporting results of surveillance detection, the Contractor Surveillance Detection personnel shall report directly to the RSO or his designee, without any intermediaries involved. The RSO will determine Surveillance Detection zones of coverage.

All surveillance detection observations, reports, photos, or records are intended for the sole and immediate use of the USG and shall not be subject to all collation, analysis, or such handling, or record copying, or retention by the Contractor.

The SD Specialist and the SD Supervisor will use cell phones as the communication link for the team. The SD personnel shall work in civilian clothes. SD Specialist and supervisors must have English Language Proficiency levels as outlined in Exhibit A. The Contractor shall provide office space for the Surveillance Detection Program, see Exhibit D.

C.5.14 Contingency Plan

The Contingency Plan shall address how the Contractor will deal with situations caused by direct labor personnel, including but not limited to employee illness, employee family emergency, strikes, labor unrest, and disruption of operations. Describe what management techniques will be used to stay aware of and deal with disgruntled or unhappy employees, actions organized by local unions, or local government labor actions.

Describe what procedures will be in place to deal with anticipated and unanticipated strikes, work slowdowns, organized failure of employees to report for shift changes, or failure of employees to report for shift changes due to employee illness, family emergency, or failure of the transportation system.

The Contractor shall submit a Final Contingency Plan reflecting any revisions or changes to the Preliminary Contingency Plan within 10-calender days after contract award. Any proposed revisions to the Preliminary Contingency Plan shall not result in an increase in the allotted 90 day transition timeframe. The Contracting Officer shall approve any changes shown in the final Contingency plan within 10 calendar days of receipt.

Section G - Contract Administration Data

G.2 Invoicing Instructions

The Contractor shall submit one original signed and dated hardcopy invoice and an electronic copy that includes the invoice and all supporting documentation electronically. The contractor should ensure that electronic files submitted are not password protected. The original invoice and electronic copy should be submitted to the designated billing office identified below:

Regional Security Officer

American Embassy - Bamako

RUE 241, PORTE 297 B.P. 34

Bamako, Mali

Email: BamakoRSODH@state.gov

The Contractor shall also submit an electronic copy of the invoice with the documentation specified in paragraph G.2 to fpddata@state.gov. The electronic version shall use the Excel spreadsheet format provided in Section J, Exhibit I. Submittal of an electronic copy of the invoice to fpddata@state.gov shall not be construed as delivery to the designated billing office for purposes of FAR 52.232-25.

If the Government rejects an invoice, the Contractor shall submit a revised invoice to the designated billing office and an electronic copy of the revised invoice to fpddata@state.gov. Revised invoices shall be marked as "revised" with a sequentially assigned revision number.

G.2.1 Required Invoice Information

The invoice shall contain all the information required in Section G, Section I (including, FAR 52.232-7 and 52.232-25), and the Contractor's Quality Assessment and Compliance Report (QACR). The invoice shall include each element of the services provided as listed within Section B. The Government will pay U.S. firms in U.S. dollars, if requested.

The invoice format is defined in an Excel spreadsheet; see Section J, Exhibit I. The invoice spreadsheet contains the following sections or worksheets:

(a) Monthly Invoice Summary. This section contains the labor categories, hourly rates, number of hours, and a total amount for each element billed.

(b) Cumulative Summary. This section shall include a cumulative summary for each of the elements described under subparagraph (a) above for the contract year.

(c) Standard Services. This section for the invoice period shall include a detailed listing of hours worked by individual post listed on Section J, Exhibit A. Invoices claiming reimbursement for standard service hours worked in excess of 12 hours in a 24-hour period shall include a copy of authorization given by either the CO or

COR.

(d) Additional-Emergency Services. This section for the invoice period shall include a listing by Post, labor category and the hours of all requests for Additional or Emergency Services.

The Contractor shall provide the following documentation with each invoice.

(a) Individual time sheets to support the number of hours worked for the invoice period. The total of all hours worked from the time sheets must match the summary of hours for all guard posts.

(b) Invoices claiming payment for Additional or Emergency Services shall include copy(s) of the COR's written confirmation of the request for services, see paragraph B.8.2.

(c) Invoices claiming reimbursement under paragraph B.8.3.5, Reimbursable Materials, relating the Additional or Emergency Services, shall include copies of paid receipts showing the cost to the Contractor of the materials or equipment.

(d) Invoices claiming reimbursement under paragraph B.8.3.6, Defense Base Act Insurance, shall include copies of the invoice from, and proof of payment to, the insurance carrier.

(e) A completed QACR, reference paragraph E.1, Acceptable Levels of Performance.

(f) Invoices claiming reimbursement for standard service hours worked in excess of 12-consecutive hours in a 24-hour period shall include a copy of the CO or COR's authorization.

(g) Updated Employee Listing paragraph C.5.9.

G.2.2 Invoice Format

A format for the Contractor's invoice is shown at Section J, Exhibit I.

G.2.3 Value Added Tax (VAT)

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the rates for Standard Services, Additional or Emergency Services, Vehicles, communications equipment, the estimated amount for materials, or DBA Insurance.

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Section L - Instructions, Conditions, and Notices to Offerors and Respondents

L.11.1 Volume 1: Price Proposal

The Price Proposal shall set forth current, accurate, and complete information as required by this solicitation.

The Price Proposal shall be prepared as follows:

Tab A – SF 33 (reference L.11.1.1)

Tab B – Section B (reference L.11.1.2)

Tab C – Price Proposal Worksheet (reference L.11.1.3)

Tab D – Compensation Plan (reference L.11.1.4)

Tab E – Business Management (reference L.11.1.5)

Tab F – Representations and Certifications (reference L.11.1.6)

Tab G – Exhibit Q Proposal Checklist (reference L.11.1.7)

L.11.1.1 Standard Form 33 (SF33)

The Offeror shall complete blocks 12 through 18, as appropriate, of the SF 33. Failure to submit a complete proposal by the closing time and date designated in Block 9 of the SF33 may result in the proposal being deemed “late” and not considered for award. Proposals will be evaluated in accordance with Section M.

The Offeror shall acknowledge all amendments either by signing and returning the SF30 or by acknowledging the amendments in Block 14 of the SF33. Acknowledgement can only be executed by an authorized company official responsible for the offer.

All Joint Venture partners shall sign the proposal using the Joint Venture signature format provided. (See Exhibit P)

L.11.1.2 Section B

A complete pricing schedule provided in Exhibit O. For any of the lines requesting a Total amount, Offerors shall insert their proposed currency in either US Dollars (USD) or CFA Francs(XOF) within the parenthesis where it says “(insert currency)”.

STANDARD SERVICES - Complete the pricing schedules in accordance with Section B. The hourly rates for all Standard Services shall include wages, fringe benefits, overhead, general and administrative and profit and shall be fully supported as indicated above.

ADDITIONAL OR EMERGENCY SERVICES - Complete the pricing schedules in accordance with Section B. The hourly rates for all Additional or Emergency Services shall include wages, fringe benefits, overhead, general and administrative and profit and shall be fully supported as indicated above.

OTHER DIRECT COSTS – Complete the pricing schedules in accordance with Section B. CLIN x021 Reimbursable Materials is not to exceed $1,000 per year, and therefore the maximum amount has been inserted. CLIN x021 DBA Insurance, if applicable, is to be completed.

TOTAL CEILING PRICE - The total ceiling price shall represent the total proposed ceiling price to the Government for the base year and all option years. Complete the price table. The total proposed ceiling price shall be the price evaluated in accordance with Section M.

L.11.1.3 Price Proposal Worksheet

The Government anticipates adequate price competition under this solicitation, and therefore Offerors are not required to submit certified cost or pricing data with their proposals. However, in order to establish compliance with the local labor laws, the Government has determined that supporting documentation is needed to conduct effective or meaningful reviews of the reasonableness of the proposed rates. Local labor laws may require bonuses, specific minimum wage levels, premium pay for holidays, payments for social security, pensions, severance pay, health benefits, childcare or other benefits. The Contractor is responsible for these payments.

The rates/prices in Section B shall include the applicable costs necessary to comply with local labor laws.

Exhibit M, Other Than Price or Cost Spreadsheet, shall depict the development of the labor rates proposed in Section B for the base year and each option year. The Price Proposal Worksheet contains several columns of data that shall be completed by the Offeror to support the labor rates proposed in Section B. The Offeror shall display all formulas used in the appropriate data cells of Exhibit M, Other Than Price or Cost Spreadsheet. In addition, the Offeror shall provide a separate sheet entitled “Price Proposal Notes” and include any narrative discussion or supporting documentation as indicated below. The notes shall be formatted in an outline structure matching the instructions below.

Exhibit M, Other Than Price or Cost Spreadsheet, and corresponding Price Proposal Notes shall be completed as follows:

(1) Direct Labor:

(i) Offeror’s Internal Labor Category (Column C) - For each of the labor categories contained in the Price Proposal Worksheet, the Offeror shall provide the company’s internal labor category.

(ii) Local Labor Law Hourly Rate (Column D) – For each of the labor categories that have a minimum hourly rate attributed to any local labor laws, the Offeror shall state the minimum hourly rate. If no minimum hourly rate is applicable, the Offeror shall enter “N/A”.

(iii) Proposed Unloaded Hourly Rate (Column E) – The Offeror shall include the proposed hourly labor rate.

(iv) Labor Rate Escalation (Column F) – The Offeror shall include the per unit amount applied for escalation, and explain in the Price Proposal Notes the percentage utilized for escalation and how escalation is applied for each contract year.

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(v) Loading 1 (Column G) - The Offeror shall include the per unit amount associated with the indirect costs that are applied to the Proposed Unloaded Hourly Rate. The Offeror shall provide the percentage associated and a discussion of the application of this percentage in the Price Proposal Notes.

(vi) Loading 2 (Column H) - The Offeror shall include the per unit amount, if applicable, associated with any other indirect costs not included in Loading 1 that are applied in deriving the Fully Loaded Section B Rate. The Offeror shall provide the percentage associated and a discussion of the application of this percentage in the Price Proposal Notes.

(vii) Loading 3 (Column I) - The Offeror shall include the per unit amount, if applicable, associated with any other indirect costs not included in Loading 1 or Loading 2 that are applied in deriving the Fully Loaded Section B Rate. The Offeror shall provide the percentage associated and a discussion of the application of this percentage in the Price Proposal Notes.

(viii) Profit (Column J) – The Offeror shall include the per unit profit, and state the profit percentage applied in the Price Proposal Notes.

(ix) Fully Loaded Section B Rate (Column K) – The Offeror shall sum the Proposed Unloaded Hourly Rate, Labor Rate Escalation Factor, Loadings 1 through 3, if applicable, and Profit. This rate should equal the rate proposed by labor category in Section B.

(x) Other Information – The Offeror shall include in the…