SAQMMA12R0155-A003.pdf

Table of Contents

Section Description Page Number

H Special Contract Requirements H.7 Training Requirements H.12 Personal Injury, Property Loss or Damage (Liability)

SAQMMA12R0155

Line Item Summary

Solicitation Number:

SAQMMA12R0155

Contract Number: Title: Bamako Local Guard Services

Date of Solicitation:

03/09/2012

Line Item No. Description Quantity Unit Unit Price Total Cost

Section H - Special Contract Requirements

H.7 Training Requirements

The types of training required for this contract are basic training, annual refresher training, GEMS training, explosive detection training, X-ray training, chemical and/or biological awareness and countermeasures training and CCTV training. The Contractor shall develop a Training Program that addresses each course, instructor(s) qualifications, measures the effectiveness of training (i.e. methods to test guards' understanding of instruction/level of proficiency, proposed training facilities, training aids to be used by the Contractor and what type of remedial training will be given for guards that fail to demonstrate the requisite level of proficiency.

The Contractor shall maintain employee-training records to document the training each employee receives.

These records shall be part of the files required by Section C.5 and shall be available for review by the COR upon request, without notice.

H.7.1 Basic Training

The basic training requirements listed below apply to all employees assigned to a position listed in Exhibit A.

All guards identified in Exhibit A as well as the Project Manager shall complete training on first aid and shall be certified in CPR on a yearly basis. All costs of basic training, including labor, are the responsibility of the Contractor.

Before assigning an employee, the Contractor shall have the employee satisfactorily complete a program of basic training approved by the COR. The basic training program shall be a minimum of eighty (80) hours and include the activities listed below. The basic training requirment does apply to incumbent personnel hired under right of first refursal, the Contractor shall have 90 days from Notice to Proceed to complete the basic training

• Orientation: Introduction to the training program, training objectives, the role of the guard force in the Mission Security Plan. The post Regional Security Officer (RSO) shall participate in this block of instruction.

• U.S. Government Assets: Description of U.S. assets to be protected, including name, location, and function.

The RSO shall provide this information.

• Local Law and the Power of Arrest: The powers and legal limitations of the guard to use force and arrest offenders, and the relationship of the guard force to the host government security forces.

• Terrorism and Criminality: Description of the nature of the threat to U.S. assets, with examples.

• Fires and Explosions: Description of the threat to assets of fire and explosions, with examples.

• Mission Emergency Plans: Role of the guard force in cases of fire, explosions, bomb search and building evacuation. The RSO shall provide this information.

• Physical Security Measures Employed by the Mission: Description of the access control systems employed, including alarms used (anti intrusion and fire).

• Basic Guard Duties: General description of guard actions for protection of facilities and residences. Denial of access to unauthorized persons, preparation and maintenance of guard force records, logs, and reports.

• Guard Force Communications: Procedures to be used in case of incident; notification of others; use of radio equipment.

• General Orders and Post Orders: Details of Exhibit B. Emphasis on guard responsibilities, conduct, and penalties for violating orders.

• Maintenance of Post Logs and Preparation of Incident Reports: Procedures for preparing daily logs and official incident reports.

• Unarmed Defense and Restraint of Disorderly Persons: Procedures for defending against physical attack;

procedures for restraining others; guidance on the use of force.

• The Use of Personal Equipment: Procedures for the use of the baton, handcuffs, and Mace, as applicable.

• Access Control Equipment Use and Procedures: Use of electronic body and package search equipment; body search manually; vehicle search and building search for suspected bombs; visitor control systems, including badge issuance and control. (Training shall include general coverage of this subject for all guard personnel, with special hands on training for those with access control duties.)

• Observation Techniques: Use of observation techniques for static guards, mobile patrol units, and foot patrols to identify, report and record suspicious acts and persons, with special emphasis on surveillance detection techniques for all guards.

• Dealing with Government Employees and the General Public: Procedures to be used when conversing with Government employees and the general public; actions to be taken when confronted by hostile individuals and mentally disturbed persons.

• First Aid/CPR: Dealing with medical emergencies at the scene of an injury or illness.

• Chemical and/or Biological Awareness and Counter Measures Briefing: The RSO shall provide this training.

H.7.2 Annual Refresher Training

The Contractor shall have each employee successfully complete at least sixteen (16) hours of annual refresher training which may include an overview of all or some of the elements of the Basic training course (e.g. U.S.

Government Assets, Local Law and the Power of Arrest, Terrorism and Criminality, Fires and Explosions, Mission Emergency Plans, Physical Security Measures, Basic Guard Duties etc.). The Contractor shall submit to the COR a refresher course outline within ninety (90) days following the issuance of the Notice-to-Proceed and update as required by the COR beginning each option year. The course outline shall specifically address the refresher training requirements the Contractor deems important for the current local guard staff.

The Contractor shall not provide services of employees unless they are certified on all required training. The training shall include any new material affecting the performance of local guard force duties, recertification in CPR, and refresher training in first aid. All costs of refresher training, including labor, are the responsibility of the Contractor. Upon completion of annual refresher training the Contractor shall notify the COR which guards have completed the required training.

H.7.3 Surveillance Detection (SD) Training

The Government and/or its designee shall provide the SD Training to SD personnel under this contract when deemed appropriate. The training will emphasise SD planning, operations and reporting methodologies and techiniques for SD personnel. The Government and the Contractor shall arrange a mutually agreeable time for this training. The Government will provide any subsequest training, including the annual SD refresher training.

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The Government will provide the Contractor documentation, by employee, of the completion of this required training which shall be incorporated into the employee training records.

H.7.4 GEMS Training

The Contractor at its own expense shall provide each supervisor and any other employee using GEMS with training in the proper maintenance, replacement and support of the system to ensure continuous operation of the system. For these employees, GEMS training shall also be part of their annual refresher training. The Contractor is responsible for ensuring the correct use of the GEMS reader, for the integrity of the system, ensuring supervisors scan all GEMS points for the route, and ensuring the data is properly entered into the computer.

H.7.5 Explosive Detectors and/or X-Ray Inspection Equipment Operator Training

The Government will provide the Guard Force Commander and Supervisors with training for the explosive detector equipment and system operation (see Section C.5.1.5) for a maximum of five (5) hours per year.

Training shall cover equipment operation, operator maintenance, log book procedures, and alarm resolution guidance. The Guard Force Commander and Supervisors shall train COR approved individuals to use the covered equipment.

The Government will provide the Guard Force Commander and Supervisors with training for the metal detectors and x-ray inspection equipment for a maximum of two (2) hours annually. Training for the metal detectors and x-ray equipment will cover equipment operation and hazardous device recognition.

The Contractor shall be required to provide these trainings to its employees. The Contractor-provided operator training is in addition to the eighty (80) hours of basic training and sixteen (16) hours of annual refresher training.

H.7.6 Chemical and/or Biological Awareness and Countermeasures Briefing

The Government will provide an initial briefing of chemical and/or biological awareness and countermeasures to the Contractor guard supervisory staff or local guard trainer. The Contractor may use the materials provided in the Government briefing for the initial or recertification training of the guard force or to develop their own curriculum which would need to be submitted to the COR for review and approval prior to the commencement of the Contractor-provided training sessions. For all guards assigned to the contract, an annual Chemical/Biological Awareness and Countermeasures briefing will be included as part of the mandated sixteen

(16) hours of annual refresher training.

H.7.7 Closed Circut Television (CCTV) Operator Training

The Government will provide, on a one-time basis, training on the CCTV monitoring equipment (see Section C.5.5). Training shall cover equipment operation, operator maintenance, logbook procedures, and alarm response guidance. The contractor shall provide all subsequest training on the equipment.

H.7.8 Safe Driving Program

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The Contractor shall maintain a COR approved safe driving program and annual refresher course for all contract employees required to operate a motor vehicle as part of their duties/responsibilities. The program will include both preventative and remedial measures to promote safe driving. Preventative measures will include:

• Restricting selection of drivers to those with satisfactory driving records;

• Ongoing driver safety awareness training;

• Special driver's training for adverse weather/road conditions prevelent in the region where the contract is executed;

• Mandatory use of seat belts at all times - driver and passenger(s)

• Prohibition against driving while using any substance that impairs: (a) Sound Judgment (b) Visual acuity

(c) Motor skills

• Prohibition against using a cell phone in any way while driving;

• Linmiting the number of hours driving without a break; and,

• Limiting maximum number of hours driving.

Remedial measures will include:

• After action reviews for any accident involving a contract employee working for the US Mission;

• Mandatory driver safety re-training for any Contractor employee involved in an accident and determined to be at fault.

H.12 Personal Injury, Property Loss or Damage (Liability)

The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to:

1) Negligence of the Contractor's personnel in the performance of this contract; or

2) Any cause arising from accidental, careless or irresponsible discharge of any firearms assigned to the Contractor's personnel.

The Contractor's assumption of absolute liability is independent of any insurance policies.

H.12.1 Insurance

The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary. The Contractor shall carry the following minimum insurance:

Automobile Liability (3rd Party Liability)

Bodily injury* Required but no minimum established. Settlements are determined by the negotiation or the courts.

Property damage* Required but no minimum established. Settlements are determined by the negotiation or the courts.

Comprehensive General Liability: Not required under Malian law.

Workers' Compensation and Employer's Liability

Mandatory through the "Institut National de Prevoyance Social (INPS)". Includes coverage for workers' compensation, health care, and retirement.

Contribution is 25.56% for gross earnings composed of: 18.9% from the employer; 6.66% from the employee.

H.12.2 Workers Compensation

The Contractor shall provide workers' compensation insurance in accordance with FAR clause 52.228-3, "Worker's Compensation Insurance (Defense Base Act)" for those Contractor employees assigned to this contract who are:

a) Hired in the United States;

b) Residents of the United States; or

c) Citizens of the United States.

See also DOSAR 652.228-71, "Worker's Compensation Insurance (Defense Base Act) - Services", and 652.228-74 “Defense Base Act Insurance Rates – Limitation”. The Contractor agrees to provide all other Contractor employees with worker's compensation benefits as required by the laws of either the country in which the employees are working or the employee's native country, whichever offers greater benefits, following FAR 52.228-4 “Worker’s Compensation and War-Hazard Insurance Overseas”.

SAQMMA12R0155

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