SAQMMA12R0155-A002.pdf

HendersonMP Typewritten Text x

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs

652.216-71 PRICE ADJUSTMENT (AUG 1999)

C Descriptions/Specifications/Statement of Work C.4 Local Guard Services C.5 Specific Tasks

F Deliveries or Performance F.2 Notice-to-Proceed

G Contract Administration Data G.2 Invoicing Instructions

H Special Contract Requirements H.2 Approval and Acceptance of Contractor Employees H.7 Training Requirements

I Contract Clauses 52.209-8 Updates of Information Regarding Responsibility Matters (Apr 2010) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Feb 2012) 52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.252-2 (Cont.) Continuation of 52.252-2, Clauses Incorporated by Reference

K Representations, Certifications, and Other Statements of Offerors or Respondents 52.204-8 Annual Representations and Certifications (Feb 2012) 52.209-7 Information Regarding Responsibility Matters (FEB 2012)

652.237-73 STATEMENT OF QUALIFICATIONS FOR PREFERENCE AS A U.S. PERSON (APR

2004)

SAQMMA12R0155

652.216-71 PRICE ADJUSTMENT (AUG 1999) 08/01/1999

(a) The contract price may be increased or decreased in actual costs of direct service labor which result directly from laws enacted and effective during the term of this contract by the Malian Government. Direct service labor costs include only the cost of wages and direct benefits (such as social security, health insurance, unemployment compensation insurance) paid to or incurred for the direct benefit of personnel performing services under one of the categories listed in Section B of this contract. Price adjustments will include only changes in direct service labor costs incurred in order to comply with the requirements of the law. No adjustment will be made under this clause with respect to labor costs of personnel not performing direct service labor under the categories of Section B, nor for overhead, profit, general and administrative (G&A) costs, taxes or any other costs whatsoever.

(b) For the contracting officer to consider any request for adjustment, the contractor shall demonstrate in writing:

(1) That the change in the law occurred during the term of this contract and subsequent to the award date of the contract; and,

(2) That the change in the law could not have been reasonably anticipated prior to contract award; and,

(3) How the change in the law directly affects the contractor's costs under this contract.

(c) The contractor shall present data that clearly supports any request for adjustment. This data shall be submitted no later than 90 calendar days after the changes in the law have been made public. This data shall include, but not be limited to, the following:

(1) The calculation of the amount of adjustment requested; and,

(2) Documentation which identifies and provides the appropriate portions of the text of the particular law from which the request is derived.

(d) In order to establish the change between the requested adjusted rate and the original rate, the contractor shall support the appropriate data and composition of the original rate and the requested adjusted rate. This shall include details regarding specific hourly rates paid to individual employees. For contracts paid in U.S.

dollars, the contractor's request for price adjustment shall present data reflecting:

(1) The exchange rate in effect on the date of the contractor's proposal that was accepted for the basic contract; and,

(2) The current exchange rate and its effect on payment of workers in local currency.

The allowable adjustment shall be limited to the extent to which increases in direct service labor costs due to host country law changes are not offset by exchange rate gains.

(e) Only direct cost changes mandated by enacted laws shall be considered for adjustment under this contract.

Changes for purposes of maintaining parity of pay between employees at the minimum mandated levels and employees already paid at levels above the newly mandated minimums shall not be considered. Therefore, if the contractor elects to increase payments to employees who are already being paid at or above the mandated amounts, such increased costs shall be borne solely by the contractor and shall not be justification for an increase in the hourly and monthly rates under this contract.

(f) Any request for adjustment shall be presented by signature of an officer or general partner of the contractor having overall responsibility for the conduct of the contractor's affairs.

(g) No adjustment shall be made to the contract price that relates to any indirect, overhead, or fixed costs, profit or fee. Only the changes in direct service labor wages (and any benefits based directly on wages) shall be considered by the U.S. Government as basis for contract price changes.

(h) No request by the contractor for an adjustment under this clause shall be allowed if asserted after final payment has been made under this contract.

SAQMMA12R0155

Line Item Summary

Solicitation Number:

SAQMMA12R0155

Contract Number: Title: Bamako Local Guard Services

Date of Solicitation:

03/05/2012

Line Item No. Description Quantity Unit Unit Price Total Cost

Highlight

(i) This clause shall only apply to laws enacted by the Malian Government meeting the criterion set forth above in paragraph (b). No adjustments shall be made due to currency fluctuations in exchange rates.

(j) All request that are not submitted timely, in accordance with paragraph (c) may result in the government rejecting the request for price adjustment.

(End of clause)

SAQMMA12R0155

Section C - Descriptions/Specifications/Statement of Work

C.4 Local Guard Services

The Contractor shall be required to provide Standard and Additional or Emergency local guard services. The Contractor shall maintain a sufficient number of trained and qualified personnel in order to meet the required hours of operation for each post. The Standard Services are set forth in Section J, Exhibit A. The Contractor local guard services shall act as an early warning signal to the Embassy and RSO. The Contractor shall ensure that the local guard service personnel comply fully with the General and Post Orders contained in Section J, Exhibit B.

The requirement for Additional or Emergency Services may stem from such things as a VIP (Very Important Person) visitor to the Embassy, information indicating a possible terrorist attack, or change in threat environment. These changes form the basis for on-going analysis and review of the structure and location of posts as well as the level of security in effect.

The Contractor shall provide both basic and annual re-certification training at no additional cost to the Government. Contractor personnel are prohibited from providing guard services if they have not successfully completed basic and/or annual re-certification training. Re-certification training shall include any new material bearing on the performance of the local guards that is deemed necessary by the COR. The Contractor is required to subject its personnel to the U. S. Government's approval prior to their posting (Section H.2).

C.4.1 General and Post Orders

The General Orders provide directions and instructions of general application to the Contractor personnel. Post Orders provide detailed instructions to persons assigned to a specific guard post. The Contractor shall ensure that guard personnel are complying with these orders. These orders will not be modified or revised without the written authority of the COR. The Government may make changes to the orders within the scope of the contract. All changes and revisions to the orders shall be accomplished by issuance of contract modification.

The Contractor may submit to the COR any request for changes to the orders.

The General and Post Orders shall only be provided to the Contractor in English. The contractor shall be responsible for having the General and Post Orders translated into French. The Contractor shall maintain a copy of the General Orders and of the applicable Post Orders at each designated post listed in Section J, Exhibit A.

The Contractor shall insure that all updates and revisions to the General and Post Orders are maintained at each post. Reference Exhibit B for "General and Post Orders".

C.4.2 Types of Service

The Contractor shall provide Standard Services for the posts set forth in Exhibit A. The Contractor shall not subcontract or lease Standard Services.

The Contractor shall provide Additional or Emergency (A&E) Services as requested by the COR. The

Contractor shall not subcontract or lease for the A&E services.

The COR may orally request, followed up in writing, A&E services to meet increased workload or temporary needs for services arising from visitors to post or special events. The Contractor shall obtain the COR’s written approval for reimbursement of any non expendable equipment or expendable supplies to be supplied by the Contractor related to the A&E services.

The COR shall confirm any oral request for A&E services in writing within forty eight (48) hours of the oral request.

The Contractor shall include in its invoice details of the A&E services and any materials provided. The Contractor shall also include a copy of the COR’s written confirmation to provide such services in accordance with the requirements of Section G.

C.5 Specific Tasks

Guard services provided under this contract include but are not limited to: controlling access to the facilities;

protecting human life; maintaining order; and resisting criminal attacks against mission personnel, visitors, and family dependents. The Contractor shall provide roving foot patrols and vehicle patrols of the Embassy compound. The Contractor shall be responsible for responding to intruder alerts and for notifying the RSO, Embassy personnel, as well as local police and fire authorities, in accordance with the procedures identified in Exhibit B.

The Contractor shall be required to utilize a Guard Electronic Monitoring System (GEMS) and establish a radio network in performing the following services.

C.5.1 Entry Control

The Contractor shall screen personnel, vehicles, and packages before allowing entry into areas designated by the RSO/COR(s) as a controlled area, including but not limited to office buildings and official residences. This screening shall serve to deter and intercept unauthorized personnel, vehicles and packages. The Contractor shall immediately report all serious or unexpected incidents to the RSO as defined in Section J, Exhibit B.

C.5.1.1 Office Building Entry Control

The Contractor shall intercept and identify visitors outside the secure premises. Guards shall screen visitor identification. At designated buildings, guards shall request specified identifications cards and U.S. passports and shall permit only persons holding them to enter the premises. The guards shall physically examine visitors using the access control equipment and their effects and possessions to detect the presence of firearms or other prohibited items. If anyone refuses to identify himself/herself and attempts to enter the building, the guard shall use necessary force (see Exhibit B) to detain the individual and shall immediately notify the RSO.

C.5.1.2 Official Residence Entry Control

The Contractor shall intercept and identify visitors outside the residence gate. Guards shall screen visitor identification and maintain a log of visitors. Guards shall detain visitors whose arrival is not expected at the entrance until cleared by authorized personnel inside the residence. Guards shall ensure that visitors stay outside the gate until properly identified. If anyone refuses to identify himself/herself and attempts to enter the building, the guard shall use necessary force to detain the individual and shall notify the RSO, local police, and the supervisor on duty.

C.5.1.3 Control Vehicular Entry and Access

The Contractor shall examine all Government, commercial, and visitor vehicles entering a secured office building premises. Guards shall check vehicle passengers for proper identification and the vehicle for suspected bombs and suspected packages, following Exhibit B. Guards shall admit only those authorized vehicles. The Contractor shall keep logs on vehicles permitted access to secure premises.

C.5.1.4 Inspection and Surveillance

The Contractor shall physically examine all packages and mail carried by any person who seeks access to guarded premises or who seeks to leave or deliver such packages or mail. Guards shall inspect residence perimeters. Guards shall endeavor to detect and prevent fires in residences. In the event of fire, guards shall summon the Fire Department and assist in evacuation of residents. Guards shall report to the local police and the RSO any suspicious vehicles or persons near the residence.

C.5.1.5 Explosive and/or X-Ray Inspection Equipment

The Contractor shall provide personnel to operate the Explosive Detectors and X-Ray Inspection Equipment.

The Contractor shall adhere to the applicable Post Orders (see Exhibit B).

The Contractor employees assigned to posts that utilize explosive detectors and/or X-Ray inspection equipment shall be adequately and properly trained in the operation of this equipment. The posts are set forth in Exhibit A.

The Government will furnish the Contractor training instructors and training material with a set number of hours of training annually (reference Section H.7.5).

C.5.2 Patrols

The Contractor shall be required to provide both foot and vehicle patrols throughout the Embassy compound.

The Contractor shall implement patrol procedures that avoid establishing a set time and pattern for each patrol round.

C.5.2.1 Perimeter Patrol

The Contractor shall be required to perform roving foot patrols in accordance with Exhibit B. The Contractor shall make rounds within designated areas at least twice each hour. Guards shall change their course and pace while patrolling grounds to avoid establishing a set time and pattern of perimeter rounds.

C.5.2.2 Mobile Patrol

The Contractor will provide vehicle mobile patrol services for residential and official facilities. The mobile patrol shall operate in accordance with Exhibit A. Approximately fifty (50) buildings located in four (4) sectors are to be patrolled by a minimum of two (2) mobile units. The mobile patrol units shall operate 24 hours per day, 7 days per week. Scheduling for the patrol shall be varied constantly to prohibit anticipating its route. The government estimates the average mileage necessary for all vehicle mobile patrols is approximately 13,500 kilometers per month.

The Contractor shall maintain the Contractor-furnished vehicles and equipment for the mobile patrol (see Section H). The Contractor shall provide a sufficient number of vehicles to assure continued availability of vehicles for the mobile patrol operations during the days and hours specified in Exhibit A, with ability to handle mechanical failure, regular maintenance or other foreseen reasons without having any lapse in coverage. The Contractor shall specify the make, model, year, and condition of each, and ensure that all vehicles have the appropriate insurance coverage.

C.5.2.3 RESERVED

C.5.3 Escort Services

The Contractor does not normally perform escort duties however the COR may require the Contractor to provide temporary escort services under special circumstances. The COR will state the required duties when such services are directed.

C.5.4 Logs and Records

The Contractor shall be required to maintain all logs and records within the premises of the Embassy sites and make these available to the COR for immediate inspection upon request. The Contractor shall submit all logs and records in a format mutually agreed to by the COR. The Contractor shall keep any additional logs as instructed by the COR, reference Section F.4 for deliverable reports.

C.5.4.1 Operational Records

The Contractor shall provide a log for each post, consisting of a bound ledger, with lined paper and numbered pages. Section J, Exhibit B will provide instructions for posting of each log. In addition, the Contractor shall provide the COR with Official Incident Reports pertaining to any event involving the guard force, or observations or anomalies detected or experienced by the guard force at any post (See Section J, Exhibit B).

Such reports may include but are not limited to: procedural security violations; intruders; accidents; suspicious activity; equipment problems; lighting problems; and other incidents either not covered by or contradicting standing orders. All incident reports shall be written or typed and submitted to the COR not more than 24 hours after the actual event. The Contractor shall provide incident report forms for recording information regarding any incident at a post. The Contractor shall submit the design of the incident report form in draft for approval by the COR. The Contractor shall maintain daily time and attendance records, which may be reviewed by the COR as required.

C.5.4.2 Individual Qualification Checklist

The Contractor shall maintain the Individual Qualification Checklist and all supporting training records, certifications and licenses as well as the information required in the nomination packages specified in Section H.2. The COR shall have full access to inspecting the records on a random basis.

C.5.4.3 Explosive Detectors and/or X-Ray Inspection Records

The Contractor shall keep Explosive Detector maintenance logs on a daily, weekly, monthly basis following the Maintenance Log Book procedures provided by the manufacturer. X-Ray repair maintenance records shall be maintained. The Contractor shall submit reports as directed by the COR (see Section F.4 Deliverables), not to exceed an average of ten (10) reports per month.

C.5.4.4 RESERVED

C.5.5 Closed Circuit Television (CCTV)

The Contractor Guards shall operate the CCTV monitoring equipment following the guidance contained in accordance with Exhibit B. The Contractor shall pay particular attention to any suspicious activity. The Contractor shall note in the Post Log and report to the RSO immediately of any malfunctioning or broken CCTV equipment. The Contractor shall ensure all personnel assigned to a CCTV post have been properly trained before being assigned to the post (see Section H.7).

C.5.6 RESERVED

C.5.7 Post Hours

A detailed listing of posts and hours of coverage required, by guard category is provided in Exhibit A as part of this contract.

C.5.8 Weekly Guard Post Schedule

The Contractor shall prepare and maintain a Weekly Guard Post Schedule for all guard posts that lists the name of each previously approved guard to be assigned to each post and for each shift. The schedule shall include the hours for the relief guards as well as their name and post assignment or rotation schedule. The Contractor shall provide the COR a copy of the Weekly Guard Post Schedule for all employees by 12:00 noon of the last day of the workweek for the upcoming work week. The Weekly Guard Post Schedule shall show the post number and location, the name of the guard assigned (approved by the COR), and the shift assigned in terms of hours of the day. The Contractor shall give a copy of this schedule to the COR and each Contractor employee affected. The Contractor shall notify the COR three (3) days before any change of a guard (specific individual) to a post.

In the event the Contractor is instructed to make emergency changes to post schedules per the COR instructions, the Contractor shall provide the updated schedule reflecting the emergency changes employed within twenty-four (24) hours of the change.

C.5.8.1 Duty Hour Limits

No Contractor personnel shall be on duty for more than twelve (12) consecutive hours in a twenty-four (24) hour period, except under conditions of emergency or as authorized by the Contractor Officer or COR. Each Contractor guard shall have a minimum of twelve (12) hours off duty between shifts on this contract, except as authorized above. At a minimum, the Contractor shall provide a fifteen (15) minute break at least once during every four (4) hour period or requested absences from the Exhibit A assigned post. The Contractor shall provide a minimum thirty (30) minute meal break at an appropriate time once during every shift lasing eight (8) or more hours. All breaks shall be provided to the personnel in accordance with local labor law. Breaks and meals shall not run consecutively.

C.5.8.2 Relief Guards

The Contractor shall provide the security personnel at the Section J, Exhibit A posts with COR-approved, fully-trained and qualified (See Section H), relief personnel to allow for comfort, personnel needs, stress, meals, or other required or requested absences from the assigned post. Relief personnel shall be at the same category of labor as specified on Exhibit A. The Contractor shall provide this relief service to the Government at no additional charge. Relief personnel are not required for Guard Force Commander, Supervisors, Mobil Patrol, Surveillance Detection personnel or at Residences.

C.5.9 Organization Chart and Employee Listing

The Contractor shall maintain an up-to-date organization chart that includes the names of the supervisors, shift organization for each post, and listing of all current employees by name. A copy of the organization chart shall be provided to the COR (see F.4 for deliverable schedule). Current employee listings shall be provided with each monthly invoice (Section G.2.1). The listing shall include employee's names and labor categories. Photos for each employee included on the employee listing should be kept on file by the Contractor and made available to the COR upon request.

The Contractor shall also provide a corporate organizational chart that depicts how this local guard program contract fits into the overall corporate structure. The organizational chart shall include the names, email addresses and telephone number for all layers of management that preside over the division or organization directly responsible for performance of the contract.

C.5.10 Supervision

The Contractor shall provide adequate on-site supervision of employees at all times that a post is manned. The Contractor shall inspect each post during daylight hours at least twice and three times during night hours. This inspection shall assure that:

• The post is properly manned and equipped;

• The assigned guard is fully familiar with the General Orders and Post Orders;

• The post log is properly maintained; and

• All guard and security equipment is operational

SAQMMA12R0155

The Contractor shall conduct a muster of guards going on duty for purposes of inspection for proper uniform, review of current security problems, special instructions, and training , unless waived by the COR. The time required for this muster is in addition to that required to provide a timely relief for guards on post. The Contractor shall provide this muster at no additional charge.

The organization structure of guard services consists of staff led by a Project Manager. The Project Manager shall manage the Contractor's workforce and be the Contractor's liaison with the American Embassy. The Project Manager shall be available at all times to receive and implement orders or special instructions from the Contracting Officer or Contracting Officer's Representative (COR) concerning the operation, protection, and security of assigned areas. The Project Manager position is a key position and is staffed in accordance with the requirements described in Section H.5. The Project Manager position is excluded from Exhibit A and may be included in the overhead rate.

The uniformed guard force is led by the Guard Force Commander (GFC). The Guard Force Commander's work hours are considered flexible and the COR may adjust the Guard Force Commander's daily work schedule to include assignment to evening, weekend and holiday periods without further equitable adjustment in the terms and conditions of the contract. Cumulative adjustments to the daily work schedule shall not exceed the total weekly hours described on Exhibit A for this post. The COR shall provide reasonable prior notification in writing of all schedule changes. The Guard Force Commander position is a key position and is staffed in accordance with requirements described in Section H.5. After the Guard Force Commander ends his daily duties, the supervisor of the uniformed guard force is transfered to the Supervisors.

The GFC may have one or more supervisors reporting to him/her. The scope and size of the guard services will determine the number of supervisor positions required. Normally, supervisor positions are manned twenty-four

(24) hours a day, seven (7) days a week. A supervisor's function shall be to supervise all guard personnel assigned during the shift.

The GFC and supervisor positions are set forth in Section J, Exhibit A.

C.5.11 Guard Electronic Monitoring System (GEMS)

In order to maintain the highest level of security for unmanned data points, the Contractor shall be responsible for completing a required number of security checks during each shift. In order to ensure that inspections are maintained at the proper levels, the Contractor shall be required to employ a Guard Electronic Monitoring System (GEMS). The GEMS shall be comprised of a portable hand-held data collection device that scans each designated data point along a designated route, completing the required number of visits to each post throughout the daily/nightly tour. The Contractor shall use a GEMS for monitoring the quality control of these inspection services. Posts with scanner responsibilities are annotated in Section J, Exhibit A and the duties described in the Post Orders in Section J, Exhibit B. During supervisory rounds, the supervisor is required to report all incidents using the electronic bar code incident card and follow up with written reports, as necessary. The Contractor is responsible for the acquisition, maintenance and repair of the GEMS and for:

• Ensuring the correct use of the hand-held data collection device

• Maintaining the integrity of the system

• Ensuring that designated individuals scan all checkpoints in the route

• Ensuring that data is properly entered into the computer

C.5.11.1 GEMS Components

The Contractor GEMS which shall include the system software, GEMS readers, GEMS check points, batteries or recharging stations, data transmitter, computer and printer. GEMS may use a variety of technologies including bar code strips, electronic data strips, touch tags or electronic buttons. The Contractor shall provide a minimum of Ten (10) GEMS readers (Reference Exhibit A, which shows Six (6) posts with GEMS responsibilities and Contractor should provide a minimum of Ten to ensure spares are on hand).

The GEMS shall be capable of collecting and downloading data to a computer in order to create computer generated reports. The reports shall serve to document guard activities and supervisor oversight. The system should have an archival capability so that historical information can be accessed via the computer. The integrity of the system shall ensure that data collected cannot be altered or modified. The Contractor shall utilize a scan able media assigned to individual guards, supervisors, guard posts, and certain defined incidents or events that will be contained on an incident card. The Contractor must obtain COR approval before making software changes/revisions.

C.5.11.2 GEMS Reports

The Contractor shall use the data collected in the system to generate reports for use by the COR. At a minimum, the Contractor shall prepare and furnish to the COR daily, weekly and monthly reports (Section F.4). The daily report shall include as a minimum:

• Incident reports - including the date, time, location and type of incident,

• Patrol summary - verification of supervisor rounds by checkpoint, time and date,

• Exception reports that display, for example, the failure to log checkpoint or complete the route in the allotted time.

The System shall have additional reporting capabilities to include summarizing the daily reports on weekly monthly or annual basis. The software system shall have flexibility to develop custom reports and modify standard report formats at COR direction. The reports shall be in a readable format.

C.5.11.3 GEMS Responsibilities

The Contractor shall provide training to the employees who will be using the system and be responsible for the maintenance, replacement and support of the system to assure continuous operation. The Contractor is responsible for ensuring the correct use of the bar code scanner, for the integrity of the system, ensuring that supervisors scan all bar codes for the route and ensuring the data is properly entered into the computer. Any software changes and/or revisions must receive prior COR approval.

C.5.12 Local Guard Force Communications Network

The Contractor shall be responsible for furnishing communications equipment necessary to provide a reliable local guard force radio network that is fully functional and operable twenty-four (24) hours a day, seven (7) days per week (Reference Exhibit D).

The communication system shall be designed so that all radios utilizing repeaters, if necessary, can receive and transmit to all sectors covered by the mobile patrol and to all facilities covered by this contract. The communication system shall include a base station and dedicated radio dispatcher. The base station shall be located in a contractor furnished facility, see Exhibit D.

The Contractor shall be responsible for obtaining the necessary VHF/UHF radio frequency for operation of its radio equipment. This frequency shall be dedicated to the Embassy guard force only and shall not be used by the contractor for any other purposes. The Contractor is solely responsible the acquiring and payment for all licenses and permits that may be required for frequencies and the operation of all communications equipment throughout the life of the contract.

The radio equipment shall operate on both the Local Guard company frequencies and the U.S. Embassy frequency. The Contractor shall verify through the COR that the prposed equipment for the LGF radio network will not interfere with the communications equipment and operations of the Embassy.

The Contractor shall provide and maintain a cellular telephone for the Guard Force Commander, the Shift Supervisor, and each Mobile Patrol shift. Additionally, cellular telephones will be provided to each SD specialist and supervisor. The Contractor may operate the cellular telephones on any commercially available telephone system, as long as interconnectivity with landline telephones is assured. The Contractor shall use cellular telephones under this contract for official business (i.e., to perform duties specified in general and post orders) only.

The Contractor is responsible for the acquisiton, maintenance and repair costs associated with all equipment included in provision of the local guard force communication network, to include the radio network, cell phones and other communications equipment (CLIN x017).

C.5.13 Surveillance Detection

The Contractor shall provide Surveillance Detection (SD) operations as part of this contract. Surveillance Detection operations are covert and are not to be considered as a replacement for ongoing security efforts; they will only supplement activities already in place. Surveillance detection operations are intended to be an early warning mechanism to detect rather than protect. The objective of the surveillance detection operations are to:

• Identify and immediately report suspected surveillance of official facilities, designated residences, routes of travel, and U.S. personnel to the COR;

• Verify reported surveillance activity as directed by the COR

• Assist the COR in evaluation of individual personal security practices;

• Provide protective surveillance of U.S. personnel, upon direction of the COR; and

• Assist the COR in route planning and analysis.

• Become familiar with the vehicles used in the surveillance areas

• Identify suspicious or unusual people, vehicles activities, buildings, or containers to the COR or his/her designee.

Since coordination and cooperation with the host country police and/or security forces will be required, it will be essential to recognize any political sensitivities that may arise. The Contractor shall be able to adapt the program to accomplish its objectives while easing any concerns be either the Mission or the host country.

For reporting results of surveillance detection, the Contractor Surveillance Detection personnel shall report directly to the RSO or his designee, without any intermediaries involved. The RSO will determine Surveillance Detection zones of coverage.

All surveillance detection observations, reports, photos, or records are intended for the sole and immediate use of the USG and shall not be subject to all collation, analysis, or such handling, or record copying, or retention by the Contractor.

The SD Specialist and the SD Supervisor will use cell phones as the communication link for the team. The SD personnel shall work in civilian clothes. SD Specialist and supervisors must have English Language Proficiency levels as outlined in Exhibit A. The Contractor shall provide office space for the Surveillance Detection Program, see Exhibit D.

C.5.14 Contingency Plan

The Contingency Plan shall address how the Contractor will deal with situations caused by direct labor personnel, including but not limited to employee illness, employee family emergency, strikes, labor unrest, and disruption of operations. Describe what management techniques will be used to stay aware of and deal with disgruntled or unhappy employees, actions organized by local unions, or local government labor actions.

Describe what procedures will be in place to deal with anticipated and unanticipated strikes, work slowdowns, organized failure of employees to report for shift changes, or failure of employees to report for shift changes due to employee illness, family emergency, or failure of the transportation system.

The Contractor shall submit a Final Contingency Plan reflecting any revisions or changes to the Preliminary Contingency Plan within 10-calender days after contract award. Any proposed revisions to the Preliminary Contingency Plan shall not result in an increase in the allotted 90 day transition timeframe. The Contracting Officer shall approve any changes shown in the final Contingency plan within 10 calendar days of receipt.

Section F - Deliveries or Performance

F.2 Notice-to-Proceed

After receiving contract award, the Contractor shall begin the ninety (90) day Transition Period. During the Transition Period the Contractor shall complete the steps necessary to obtain all required personnel, conduct training, and acquire all necessary equipment, licenses, permits, and insurance (See Section H for details regarding Government assistance in this process). The Contractor shall follow the tasks set forth in their Transition Plan.

At or before the end of the ninety (90) day Transition Period the Contractor shall provide the Contracting Officer (CO) acceptable evidence that all required actions have been successfully completed. The Contracting Officer shall issue a Notice-to-Proceed to the Contractor after the Contractor provides the CO with acceptable evidence that all necessary equipment, licenses, permits, and insurance have been obtained.

On the date established in the Notice-to-Proceed, the Contractor shall assume full responsibility for the performance of this contract. If the Contractor has provided evidence of licenses, permits, and insurance as part of its proposal, the Contracting Officer may issue a Notice-to-Proceed at time of contract award.

Section G - Contract Administration Data

G.2 Invoicing Instructions

The Contractor shall submit one original signed and dated hardcopy invoice and an electronic copy that includes the invoice and all supporting documentation electronically. The contractor should ensure that electronic files submitted are not password protected. The original invoice and electronic copy should be submitted to the designated billing office identified below:

Regional Security Officer

American Embassy - Bamako

RUE 241, PORTE 297 B.P. 34

Bamako, Mali

Email: BamakoRSODH@state.gov

The Contractor shall also submit an electronic copy of the invoice with the documentation specified in paragraph G.2 to fpddata@state.gov. The electronic version shall use the Excel spreadsheet format provided in Section J, Exhibit I. Submittal of an electronic copy of the invoice to fpddata@state.gov shall not be construed as delivery to the designated billing office for purposes of FAR 52.232-25.

If the Government rejects an invoice, the Contractor shall submit a revised invoice to the designated billing office and an electronic copy of the revised invoice to fpddata@state.gov. Revised invoices shall be marked as "revised" with a sequentially assigned revision number.

G.2.1 Required Invoice Information

The invoice shall contain all the information required in Section G, Section I (including, FAR 52.232-7 and 52.232-25), and the Contractor's Quality Assessment and Compliance Report (QACR). The invoice shall include each element of the services provided as listed within Section B. The Government will pay U.S. firms in U.S. dollars, if requested.

The invoice format is defined in an Excel spreadsheet; see Section J, Exhibit I. The invoice spreadsheet contains the following sections or worksheets:

(a) Monthly Invoice Summary. This section contains the labor categories, hourly rates, number of hours, and a total amount for each element billed.

(b) Cumulative Summary. This section shall include a cumulative summary for each of the elements described under subparagraph (a) above for the contract year.

(c) Standard Services. This section for the invoice period shall include a detailed listing of hours worked by individual post listed on Section J, Exhibit A. Invoices claiming reimbursement for standard service hours worked in excess of 12 hours in a 24-hour period shall include a copy of authorization given by either the CO or

COR.

SAQMMA12R0155

(d) Additional-Emergency Services. This section for the invoice period shall include a listing by Post, labor category and the hours of all requests for Additional or Emergency Services.

The Contractor shall provide the following documentation with each invoice.

(a) Individual time sheets to support the number of hours worked for the invoice period. The total of all hours worked from the time sheets must match the summary of hours for all guard posts.

(b) Invoices claiming payment for Additional or Emergency Services shall include copy(s) of the COR's written confirmation of the request for services, see paragraph B.8.2.

(c) Invoices claiming reimbursement under paragraph B.8.3.4, Reimbursable Materials, relating the Additional or Emergency Services, shall include copies of paid receipts showing the cost to the Contractor of the materials or equipment.

(d) Invoices claiming reimbursement under paragraph B.8.3.5, Defense Base Act Insurance, shall include copies of the invoice from, and proof of payment to, the insurance carrier.

(e) A completed QACR, reference paragraph E.1, Acceptable Levels of Performance.

(f) Invoices claiming reimbursement for standard service hours worked in excess of 12-consecutive hours in a 24-hour period shall include a copy of the CO or COR's authorization.

(g) Updated Employee Listing paragraph C.5.9.

G.2.2 Invoice Format

A format for the Contractor's invoice is shown at Section J, Exhibit I.

G.2.3 Value Added Tax (VAT)

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the rates for Standard Services, Additional or Emergency Services, Vehicles, communications equipment, the estimated amount for materials, or DBA Insurance.

Section H - Special Contract Requirements

H.2 Approval and Acceptance of Contractor Employees

The Contractor shall subject its personnel to the Government's approval. All employees must pass a COR approved suitability investigation conducted by the Contractor, including proof of successful employment during the past three (3) years as well as recommendation(s) from their respective supervisor(s). The contractor is also responsible for a police check covering criminal and/or subversive activities, a check of personal residence and a credit investigation is also required. For employees who will operate vehicles in performance of this contract, a Contractor review of the individual’s driving record is also required.

The Contractor shall develop a Nomination Package for each employee proposed for duty under this contract.

The Nomination Package is comprised of a Nomination Letter, the Individual Qualification Checklist, an application for employment, a criminal evidence form, a summary of all suitability investigative records, drug test report and the physical examination report. The nomination package shall designate the function that the individual is proposed to fill. The packages are to be presented to the COR for review within ten (10) business prior to the date the individual is to report for duty. The Nomination Packages shall be retained by the COR for the life of the contract. The Contractor shall provide the COR with any updates or changes to the information contained in the Nomination Package.

The Contractor shall continue to maintain the Individual Qualification Checklist for each employee throughout the life of the contract. The COR shall conduct random inspections of the checklist to ensure contract compliance. The Individual Qualification Checklist shall be stored in a manner that creates a centralized repository of all the required certifications for all current or former employees.

The COR will approve or disapprove the Nomination Package between five to ten (5-10) calendar days after receipt. When the Nomination Package is not approved the U.S. Government, it will provide the Contractor a brief explanation as to why the Nomination Package was not approved. In the event that the Nomination Package is rejected by the COR, the Contractor will be given an opportunity to correct or supplement the original nomination package for a single resubmission attempt. A second disapproval by the COR is final and not subject to further discussion from the Contractor.

The Contractor shall not use any employees under this contract without Government approval. The Contractor shall not bill for employees who have not received approval under this clause.

If the contract is awarded to a firm other than the incumbent, Nomination Letters and Individual Qualification Checklist must be submitted and approved no later than 90 days after full performance begins for guards previously approved by the COR. For all new employees, the Contractor shall submit the required nomination package for review and approval before the guard is allowed to stand a position listed on Exhibit A.

H.7 Training Requirements

SAQMMA12R0155

The types of training required for this contract are basic training, annual refresher training, GEMS training, explosive detection training, X-ray training, chemical and/or biological awareness and countermeasures training and CCTV training. The Contractor shall develop a Training Program that addresses each course, instructor(s) qualifications, measures the effectiveness of training (i.e. methods to test guards' understanding of instruction/level of proficiency, proposed training facilities, training aids to be used by the Contractor and what type of remedial training will be given for guards that fail to demonstrate the requisite level of proficiency.

The Contractor shall maintain employee-training records to document the training each employee receives.

These records shall be part of the files required by Section C.5 and shall be available for review by the COR upon request, without notice.

H.7.1 Basic Training

The basic training requirements listed below apply to all employees assigned to a position listed in Exhibit A.

All guards identified in Exhibit A as well as the Project Manager shall complete training on first aid and shall be certified in CPR on a yearly basis. All costs of basic training, including labor, are the responsibility of the Contractor.

Before assigning an employee, the Contractor shall have the employee satisfactorily complete a program of basic training approved by the COR. The basic training program shall be a minimum of eighty (80) hours and include the activities listed below. The basic training requirment does apply to incumbent personnel hired under right of first refursal, the Contractor shall have 90 days from Notice to Proceed to complete the basic training

• Orientation: Introduction to the training program, training objectives, the role of the guard force in the Mission Security Plan. The post Regional Security Officer (RSO) shall participate in this block of instruction.

• U.S. Government Assets: Description of U.S. assets to be protected, including name, location, and function.

The RSO shall provide this information.

• Local Law and the Power of Arrest: The powers and legal limitations of the guard to use force and arrest offenders, and the relationship of the guard force to the host government security forces.

• Terrorism and Criminality: Description of the nature of the threat to U.S. assets, with examples.

• Fires and Explosions: Description of the threat to assets of fire and explosions, with examples.

• Mission Emergency Plans: Role of the guard force in cases of fire, explosions, bomb search and building evacuation. The RSO shall provide this information.

• Physical Security Measures Employed by the Mission: Description of the access control systems employed, including alarms used (anti intrusion and fire).

• Basic Guard Duties: General description of guard actions for protection of facilities and residences. Denial of access to unauthorized persons, preparation and maintenance of guard force records, logs, and reports.

• Guard Force Communications: Procedures to be used in case of incident; notification of others; use of radio equipment.

• General Orders and Post Orders: Details of Exhibit B. Emphasis on guard responsibilities, conduct, and penalties for violating orders.

• Maintenance of Post Logs and Preparation of Incident Reports: Procedures for preparing daily logs and official incident reports.

• Unarmed Defense and Restraint of Disorderly Persons: Procedures for defending against physical attack;

procedures for restraining others; guidance on the use of force.

• The Use of Personal Equipment: Procedures for the use of the baton, handcuffs, and Mace, as applicable.

• Access Control Equipment Use and Procedures: Use of electronic body and package search equipment; body search manually; vehicle search and building search for suspected bombs; visitor control systems, including badge issuance and control. (Training shall include general coverage of this subject for all guard personnel, with special hands on training for those with access control duties.)

• Observation Techniques: Use of observation techniques for static guards, mobile patrol units, and foot patrols to identify, report and record suspicious acts and persons, with special emphasis on surveillance detection techniques for all guards.

• Dealing with Government Employees and the General Public: Procedures to be used when conversing with Government employees and the general public; actions to be taken when confronted by hostile individuals and mentally disturbed persons.

• First Aid/CPR: Dealing with medical emergencies at the scene of an injury or illness.

• Chemical and/or Biological Awareness and Counter Measures Briefing: The RSO shall provide this training.

H.7.2 Annual Refresher Training

The Contractor shall have each employee successfully complete at least sixteen (16) hours of annual refresher training which may include an overview of all or some of the elements of the Basic training course (e.g. U.S.

Government Assets, Local Law and the Power of Arrest, Terrorism and Criminality, Fires and Explosions, Mission Emergency Plans, Physical Security Measures, Basic Guard Duties etc.). The Contractor shall submit to the COR a refresher course outline within ninety (90) days following the issuance of the Notice-to-Proceed and update as required by the COR beginning each option year. The course outline shall specifically address the refresher training requirements the Contractor deems important for the current local guard staff.

The Contractor shall not provide services of employees unless they are certified on all required training. The training shall include any new material affecting the performance of local guard force duties, recertification in CPR, and refresher training in first aid. All costs of refresher training, including labor, are the responsibility of the Contractor. Upon completion of annual refresher training the Contractor shall notify the COR which guards have completed the required training.

H.7.3 RESERVED

H.7.4 GEMS Training

The Contractor at its own expense shall provide each supervisor and any other employee using GEMS with training in the proper maintenance, replacement and support of the system to ensure continuous operation of the system. For these employees, GEMS training shall also be part of their annual refresher training. The Contractor is responsible for ensuring the correct use of the GEMS reader, for the integrity of the system, ensuring supervisors scan all GEMS points for the route, and ensuring the data is properly entered into the computer.

H.7.5 Explosive Detectors and/or X-Ray Inspection Equipment Operator Training

SAQMMA12R0155

The Government will provide the Guard Force Commander and Supervisors with training for the explosive detector equipment and system operation (see Section C.5.1.5) for a maximum of five (5) hours per year.

Training shall cover equipment operation, operator maintenance, log book procedures, and alarm resolution guidance.