S-62800-00014366 Attachment D Reference Check Form.docx

DOCX document 36 KB Posted

Attached to
Proofreader/AP Style Advisor/Editor
Solicitation number
S-62800-00014366
Issued by
Multnomah County, Oregon

About this file

This document is a Reference Check Form for a state and local contract opportunity, specifically identified with the bid number S-62800-00014366 and associated with OregonBuys procurement system. The form is designed to be emailed to references provided by a proposer, seeking qualitative feedback on a vendor's performance across four key evaluation areas: overall service quality, service delivery, customer responsiveness, and likelihood of future engagement.

The reference evaluation utilizes a standardized 0-5 scoring scale, with 0 representing "Not satisfied", 2.5 indicating "Moderately satisfied", and 5 signifying "Extremely satisfied". For each of the four assessment categories, references are asked to provide a numerical score and optional written comments. The form appears to be a critical component of the vendor selection process, allowing potential clients or procurement officials to gather third-party insights into a proposer's past performance, service quality, and reliability before making a final contract award decision.

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

ATTACHMENT D - REFERENCE CHECK FORM

(Agency will email this form to references provided by Proposer)

Proposer Name:__________________________________________
Reference Entity:__________________________________________
Reference Contact Name:__________________________________________
Contact Telephone Number:__________________________________________
Contact Email Address:__________________________________________

Please rate the following questions on a scale of 0-5:

0 = Not satisfied 2.5 = Moderately satisfied 5 = Extremely satisfied.

1. How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________ Comments: ______________________________________________________________________________

2. How would you rate the Proposer’s delivery of service?

Score: __________ Comments: ______________________________________________________________________________

3. How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________ Comments: ______________________________________________________________________________

4. How likely would you be to use Proposer’s services again?

Score: __________ Comments: ______________________________________________________________________________ Version 1.0 - November 19, 2014 Page 1 of 2

OregonBuys Bid S-62800-00014366 Attachment D Page 1 of 1

File details come from the government source that posted it. Updated .