RM Travel Support_Attach 4_Past PerformanceQuestionnaire_10.15.25.docx

DOCX document 29 KB Posted

Attached to
DoDEA Travel Support
Solicitation number
HE125426RE001RMT
Issued by

About this file

This document is a Past Performance Questionnaire (PPQ) for DoDEA Travel Support Services. The form is designed to capture detailed performance evaluations from previous customers, with sections for both the contractor to complete contractor information and references, and for the customer to provide a comprehensive performance rating across six key evaluation areas. The evaluation criteria include rating the contractor's performance on delivery schedules, business practices, contract compliance, quality of work, customer commitment, and overall performance using a scale from Poor/Unsatisfactory to Excellent.

The associated federal contract opportunity, solicitation number HE125426RE001RMT, is issued by the Department of Defense Education Activity (DoDEA) and seeks a contractor to provide travel support services. Specific service requirements include managing Renewal Agreement Travel (RAT), Educational Travel (EDT), Defense Travel System (DTS) Centrally Billed Account (CBA) reconciliation, Permanent Change of Station (PCS) processing, and support functions related to the Defense Finance and Accounting Service (DFAS). The PPQ will likely be used as part of the contractor selection process to assess past performance and capability.

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Past Performance Questionnaire (PPQ) DoDEA Travel Support Services

The Offeror must complete the “To be completed by Offeror” section prior to sending the PPQ to the Offeror’s Reference/Customer. The Offeror’s Reference/Customer must complete the PPQ’s evaluation section and return the complete PPQ via email to the attention of:

Contract Specialist: Ms. ShaHannah Brown at shahannah.brown@dodea.edu Contracting Officer: Ms. Jerri Newton at jerri.newton@dodea.edu

This information section is to be completed by the Offeror.

Contractor Information:
Firm Name:CAGE Code:

Address: DUNs Number:

Phone Number: E-mail Address:

Point of Contact: Point of Contact Number:

Work Performed as: Prime Contractor ☐ Subcontractor☐ Joint Venture ☐ Other (Explain)

Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

Reference Information:

Business Name of Reference: Address:

Phone Number: E-mail Address:

Point of Contact: Point of Contact Number:

Contract Number: Final Contract Value:

Contract Type: Firm Fixed Price ☐ Cost Reimbursement ☐ Other (Please specify):

Period of Performance:

Brief Description of Effort to include relevancy to the solicitation requirements of the RFQ.

Explain any problems and resolutions

This evaluation section is to be completed by the Offeror’s customer.

Evaluation KEY: Please use the following abbreviations to assign an applicable rating for questions 1 thru 6 below:

P/U
S
G
VG
E
N
Poor/Unsatisfactory
Satisfactory
Good
Very Good
Excellent
Neutral/N/A

Does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; deficiencies in one or more areas which adversely affect overall performance.

Meets or slightly exceeds minimum acceptable standards; adequate results; reportable deficiencies with identifiable, but not substantial, effects on overall performance.

Effective performance; fully responsive to contract requirements; reportable deficiencies, but with little identifiable effect on overall performance.

Very effective performance; fully responsive to contract requirements; contract requirements accomplished in a timely, efficient, and economical manner for the most part; only minor deficiencies with minimal effect on overall performance.

Of exceptional merit; exemplary performance in a timely, efficient, and economical manner; very minor (if any) deficiencies with no adverse effect on overall performance.

No record of relevant past performance or past performance information is not available.

1. How would you rate the contractor’s compliance with the delivery schedule / performance milestones? Comments:

P/U |_| S |_| G |_| VG |_| E |_| N |_|

1. How would you rate the contractor’s business practices (e.g. maintaining a positive working relationship, business ethics, timely and effectively resolution of any problems etc.)? Comments:

1. How would you rate the contractor’s record of conforming to contract requirements and to standards of good workmanship/quality of the product or service/timeliness of performance/report submission? Comments:

1. How would you rate the contractor’s overall compliance with the terms and conditions of your purchase order /contract? Comments:

1. How would you rate the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor’s business-like concern for the interest of the customer? Comments:

1. How would you rate the contractor’s overall performance? Comments:

1. Would you purchase services from this contractor again? Comments:

YES NO

Please provide any additional comments applicable to the contractor’s past performance:

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