RFQ_TSA Boise Janitorial New Base.pdf

General Services Administration Northwest/Arctic Region 10

Public Building Service Acquisition Management Division

ISSUANCE OF THIS SOLICITATION DOES NOT WARRANT THAT FUNDS ARE PRESENTLY AVAILABLE FOR

AWARD OF A CONTRACT. AWARD OF A CONTRACT SHALL BE SUBJECT TO THE AVAILABILITY OF

APPROPRIATED FUNDS, AND THE GOVERNMENT SHALL INCUR NO OBLIGATION UNDER THIS

SOLICITATION IN ADVANCE OF SUCH TIME AS FUNDS ARE MADE AVAILABLE TO THE CONTRRACTING

OFFICER FOR THE PURPOSE OF CONTRACT AWARD.

This RFQ is a total small business set-aside under the North American Industry Classification System (NAICS) 561720 – Janitorial Services with a size standard of $22 million, using FAR 13 Simplified Acquisition Procedures. Services are being procured competitively, using the Lowest Price Technically Acceptable (LPTA) process. The procurement will result in one Firm-Fix Price (FFP) IDIQ award, covering one base year and four option years. Quotes will be evaluated as set forth in this RFQ.

NOTE: any questions regarding this solicitation shall be directed to:

Cynthia Zhang, Contract Specialist Evonne Nguyen, Contracting Officer cynthia.zhang@gsa.gov; (253) 347-7837 evonne.nguyen@gsa.gov; (907) 302-9156

SOLICITATION NO.:

PROJECT:

ADDRESS:

PERIOD OF PERFORMANCE:

47PL0224Q0029

TSA Boise Janitorial Services Transportation Security Administration (TSA) Leased Space (ID4360ZZ), 3201 Airport Way, Boise, Idaho 83705

Base Year - January 1, 2025 – December 31, 2025 Option Year - January 1, 2026 – December 31, 2026 Option Year - January 1, 2027 – December 31, 2027 Option Year - January 1, 2028 – December 31, 2028 Option Year - January 1, 2029 – December 31, 2029

SOLICITATION ISSUE DATE:

QUESTION DUE DATE/TIME:

QUOTE PACKAGE DUE DATE/TIME:

August 13, 2024 August 30, 2024 @ 3:00 PM PST.

September 6, 2024 @ 3:00 PM PST mailto:cynthia.zhang@gsa.gov mailto:evonne.nguyen@gsa.gov

SOLICITATION NO.: 47PL0224FQ0029

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must” are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

SOLICITATION ISSUED ELECTRONICALLY

This solicitation is being issued electronically as of the solicitation issue date on the title page. The quoter shall not alter the solicitation or any component thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying components take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the quoter.

INFORMATION COLLECTION REQUIREMENTS

The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM) REPLACES CCR and ORCA In accordance with FAR Parts 1, 2, 4, 13, 32, and 52 contractors must have an active profile in the SAM database prior to award of any contract, basic agreement, basic ordering agreement, or blanket purchase agreement. No award will be made to any contractor without an active profile in SAM.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by prospective bidders/quoters (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/quoters to exercise reasonable care when handling documents relating to building drawings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information.

ATTENTION QUOTERS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract. Please note that it is not inclusive - you are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions, and clauses.

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information.

3) Upon award and completion of any appeals process, unsuccessful bidders/quoters making every reasonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications.

These specifications express the Government’s requirements in the form of minimum quality standards.

Work schedule, frequencies, resources utilized, and methods of performance are to be determined by quoters.

OVERVIEW

The objective of this acquisition is to award one Indefinite Delivery/Indefinite Quantity (IDIQ) single award, in accordance with Federal Acquisition Regulation (FAR) 16.504, for the services described herein. This requirement is a total small business set-aside, with a NAICS code of 561720, with a size standard of $22 M.

CURRENT CONTRACTOR

The current contractor is KMB Ventures, LLC located in Idaho. Because the specifications are performance based it is the responsibility of the quoter to review the entire solicitation and base their quote on the solicitation.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Quoters are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

This is a multiyear service contract that may exceed a year in length if options are exercised, quoters should note the Applicable Wage Determination (Exhibit - J8).

PROMPT PAYMENT DISCOUNT

The SF 1449 of the solicitation and possibly the solicitation pricing page(s) are to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solicitation. Quoters are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause. EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30- day payment terms specified in the Prompt Payment clause.

OPTION TO EXTEND SERVICES

Quoters should note that this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that ap- proved clearances for proposed employees have been received and approved.

PREPARATION COSTS

This RFQ does not commit the Government to pay for the preparation and/or submission of a quotation.

TABLE OF CONTENTS

(Sections A through M)

SECTION TITLE PAGE

PART I – THE SCHEDULE 7

A SOLICITATION/CONTRACT FORM 7

Standard Form 1449 Solicitation, Offer and Award

B SERVICES, ORDERING AND PRICES 7

C DESCRIPTION/SPECIFICATIONS 7

Performance Work Statement

D PACKAGING AND MARKING 7

E INSPECTION AND ACCEPTANCE 8

F DELIVERIES OR PERFORMANCE 9

G CONTRACT ADMINISTRATION DATA 10

H SPECIAL CONTRACT REQUIREMENTS 15

PART II – CONTRACT CLAUSES

I CONTRACT CLAUSES 29

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

J LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS 44

PART IV - REPRESENTATIONS AND INSTRUCTIONS

K REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS

OF BIDDERS

L INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS 69

M EVALUATION FACTORS FOR AWARD 71

See Attachment 3 - SF 1449 Form

Description of Services

The Contractor shall provide all management, supervision, labor, materials, supplies, repair parts, tools, equipment, and subcontracts necessary to provide Janitorial and related services described in this solicitation at TSA Boise Leased Space 3201 Airport Way, Boise, Idaho 83705

Offerors must price option year requirements for each additional twelve-month period by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S.

Department of Labor for the initial twelve-month period of performance will apply to all additional twelve-month periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined on the Wage Determination (See Exhibit J8 - Wage Determination).

In the event the option(s) are exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled FAR 52.222-43 Fair Labor Standard Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contracts).

See Attachment 1 – Performance Work Statement

Payment of Postage and Fees All postage and fees related to submitting information including, but not limited to, forms and reports to the CO or the COR, shall be paid by the Contractor.

Marking All information submitted to the CO or the COR, shall clearly indicate the contract number of the contract for which the information is being submitted.

A. SOLICITATION/CONTRACT FORM

B. SERVICES, ORDERING AND PRICES

C. DESCRIPTION/SPECIFICATIONS/ STATEMENT OF WORK

D. PACKAGING AND MARKING

52.246-4 INSPECTION OF SERVICES-FIXED-PRICE (AUG 1996)

(a) Definition. "Services," as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform with contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by reperformance, the Government may-

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may-

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

(End of clause)

E. INSPECTION AND ACCEPTANCE

PLACE OF PERFORMANCE

The services to be provided under this contract shall be accomplished at:

Facility Name: TSA Boise Leased Space Address: 3201 Airport Way Boise, ID 83705-5097 Facility Number: ID4360ZZ

TERM OF THE CONTRACT

After award, the successful offeror will be given a written Notice to Proceed and shall provide contractual services for a twelve-month period commencing on the day specified in the Notice to Proceed. Work under this contract is expected to commence on or about January 1, 2025.

F. DELIVERIES OR PERFORMANCE

THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR

CONTRACT ADMINISTRATION

(a) The Contracting Officer (CO) has the overall responsibility for the administration of this contract. She/he alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, she/he may delegate certain other responsibilities to her/his authorized representatives.

(b) The Contract Specialist (CS) may be assigned a contract project, but does not have signatory authority. The CS handles contract administration responsibilities and is the first point of communication for contractual issues.

(c) The individual designated as the Contracting Officer’s Representative (COR) shall assist in the discharge of responsibilities when the CO is unable to be directly in touch with the contract work.

The responsibilities of the COR include, but are not limited to: determining the adequacy of performance by the Contractor in accordance with the terms and conditions of this contract;

acting as the Government’s representative in charge of work at the site; ensuring compliance with contract requirements insofar as the work is concerned; and advising the CO of any factors which may cause delay in performance of the work. The Regional Quality Assurance Program will be executed by the COR monthly, or interval determined by the CO.

Government personnel will be identified in contract award and any changes to the individual(s) designated in the role of CO, and/or COR will be issued by a letter to the Contractor, identifying the new name, address and phone number, with copies to the official contract file and to the person who has been appointed.

PAYMENT (GENERAL)

(1) The GSA Finance Director, ((800) 676-3690 Opt #3), is the individual responsible for payments under this contract. For any other information regarding this contract, contact the CO or their designee.

(2) Payment for any service rendered will be due in accordance with the Prompt Payment clause.

In the event the contract begins or ends during the month, payments will be prorated based on the number of workdays in the respective month.

(3) Offeror shall include the payment address in the quote, if it is different from that shown for the offeror.

PAYMENT FOR SERVICES

(1) Payment for recurring monthly services will be made on the basis of a monthly invoice, in arrears. Invoices must be submitted by the 5th business day of the month to GSA's Office of

G. CONTRACT ADMINISTRATION DATA

Finance, listed below. The Contractor is reminded that there are documents that are required to be prepared and submitted as part of the performance of this contract (refer to Section C.18 Contractor Submittals/Deliverables Chart). Monthly invoices must be submitted after all required paperwork has been sent to the CO or their designee. Invoices received prior to the Government’s receipt of the required submittals will be rejected. Please refer to FAR 52.232-25, Prompt Payment.

CHANGES IN REQUIREMENTS OF BUILDING INTERIOR (REDUCTION OF

SPACE/INCREASE OF SPACE)

Base year period and options will be based on a fully occupied building less any vacant space at the time of award – the blocks of space requirement below are effective during the performance period. When it becomes necessary to make changes in requirements, the following formula will be used on the square feet criteria established below. If a contract includes more than one building, the “Total Cleanable Space” is the square footage (SF) of each separate building. For instance, if Building A is 1,000 cleanable SF, the adjustment threshold would be 500 cleanable SF; Building B is 75,000 cleanable SF, the adjustment threshold for that building would be 1,000 cleanable SF, etc.

CLEANABLE SF BLOCKS OF SPACE REQUIRING ADJUSTMENT

Buildings Under 75K 500 Cleanable SF Buildings Between 75K and 150K 1,000 Cleanable SF Buildings Between 150K and 500K 2,500 Cleanable SF Buildings Over 500K Over 2,500 Cleanable SF NOTE: When the amount of vacant space meets the thresholds identified above, the contract price will be adjusted. Conversely, if the vacant space becomes occupied on an incremental basis, contract price will not be adjusted until the above thresholds are met.

The term “blocks” can mean a one-time amount of space or an accumulation of space meeting the threshold. For instances, when the cleanable space of the contract is over 500,000 SF, the adjustment threshold is over 2,500 SF. If 1,200 SF of space become vacant on January 1, no action would be taken.

However, if on May 1, another 2,000 SF becomes vacant, an adjustment will be made since the total vacant space equates to 3,200 SF. If another 2,400 SF becomes vacant on November 1, another contract adjustment would not be taken since the second “block” did not meet the threshold. If an additional 200 SF of space became vacant on December 1, a deduction of 2,600 SF would be taken.

The effective date of the price adjustment will be the date the total threshold was met. In the example above, the effective date for the second price adjustment would be December 1, the date the second “block” of the threshold was met.

Reduction of Space:

The CO or their designee will give the Contractor or their representative a written notice no less than three full working days in advance stating when the areas are to be dropped from the normal cleaning schedule.

The period for deductions will begin on the effective date of the notice and end on the day before cleaning is resumed. Deductions will be made from the monthly payments due to the Contractor.

The deduction for vacant space will be computed as follows:

Price/SF per (Section B.4).

Multiplied by cleanable square footage to be removed Divided by 12 months Equals vacant space deduction per month Further divided by 21 working days Equals vacant space deduction per day Increase of Space:

All vacant space which becomes occupied shall be cleaned in accordance with this contract upon the CO or their designee’s written notice to the contractor or his/her representative no less than three full working days in advance stating when the area(s) are to be returned to the normal cleaning schedule. Additions will be made to the monthly payments due to the Contractor. The cost for increase of space to be cleaned will be computed as follows:

Price/SF per (Section B.4).

Multiplied by cleanable square footage to be added Divided by 12 months Equals vacant space addition per month Further divided by 21 working days Equals vacant space increase per day

TEMPORARY SITUATIONS (LESS THAN THREE MONTHS)

In cases where blocks of space are to be added or vacated for periods of three months or less in length, deductions will be made from the monthly payment based on the above formula. The COR is responsible for ensuring the deduction is accurately reflected on the receiving report and the contractor is responsible for ensuring the deduction is accurately reflected on the invoice.

LONG TERM CHANGES (THREE MONTHS OR LONGER)

In cases where blocks of space are to be added or vacated for periods of three months or longer, a contract modification will take place. The COR should submit the request for modification to the CO based on the above formula for the addition/deletion of space. In the event a renovation project or other change is scheduled for the subject building, the Contractor may request consideration for a contract modification. Adequate justification must be included to support an adjustment, which may be calculated differently than above (i.e. fixed costs, warehouse space, etc.). The above formula for reduction of space and increase of space may not be applicable in all instances.

SUSPENSION OF WORK

In the event services are not provided or required by the Government because the building is closed due to inclement weather, failure of Congress to appropriate funds, etc., deductions will be computed as follows:

(a) The deduction rate in dollars per day will be equal to the per month contract price for the building, divided by twenty-one (21) days per month;

(b) The deduction rate in dollars per day multiplied by the number of days services were not provided or required. In the event services are provided for portions of days, appropriate adjustments will be made by the CO to assure the Contractor is compensated for services provided.

EXCUSABLE DELAY

This contract may not be cancelled if nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as acts of God or the public enemy, acts of the Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, and delays of common carriers. The Contractor shall notify the CO in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the CO of the cessation of such occurrence.

ADJUSTING PAYMENTS

Under the far 52.246-4, Inspection of Services clause of this contract, payments may be adjusted if any services do not conform to contract requirements. The Contracting Officer or a designated representative will inform the Contractor, in writing, of the type and dollar amount of proposed deductions by the 10th workday of the month following the performance period for which the deductions are to be made.

(b) The Contractor may, within 10 working days of receipt of the notification of the proposed deductions, present to the Contracting Officer specific reasons why any or all of the proposed deductions are not justified. Reasons must be solidly based and must provide specific facts that justify reconsideration and/or adjustment of the amount to be deducted. Failure to respond within the 10-day period will be interpreted to mean that the Contractor accepts the deductions proposed.

(c) All or a portion of the final payment may be delayed or withheld until the Contracting Officer makes a final decision on the proposed deduction. If the Contracting Officer determines that any or all of the proposed deductions are warranted, the Contracting Officer shall so notify the Contractor, and adjust payments under the contract accordingly.

APPOINTMENT OF ORDERING OFFICIAL(S)

The appointment of the Ordering Official(s) will be issued by letter to the Contractor identifying the name or activity, address, phone number and any dollar ordering limitation. Ordering official(s) in all cases shall be warranted COs or GSA Associates holding valid GSA SmartPay® Charge Cards acting within the limits of their purchasing authority.

The Ordering Official(s) is/are responsible for issuing and administering any order placed hereunder.

Ordering Official(s) may negotiate revisions/modifications to orders but only within the scope of this contract. Ordering Official(s) have no authority to modify any provision of the contract. Any deviation from the terms of the contract must be submitted to the CO for contractual action.

Ordering Official(s) may enter into mutual no-cost cancellations of orders under this contract and may reduce the scope of orders/tasks, but Termination for the Government’s Convenience or Termination for Cause shall be issued only by the CO.

H.1 Contractor Responsibilities

H.1.1 Standards of Conduct

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary. Smoking (including vaping, and e-cigarettes) is not allowed in the building per GSA’s ‘No Smoking Policy.’ Each employee is expected to adhere to standards of behavior that reflect favorably on their employer, and the Federal Government.

H.1.2 Supervisors A supervisor shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the CO or their designee. The Contractor shall provide the CO or their designee with a list of telephone numbers where an authorized representative may be contacted at any hour to provide required services. The list of contact information shall be provided five (5) business days prior to the start of the contract.

H.1.3 Training The Contractor shall provide employees with training to broaden their technical skills, improve customer service, and to promote personal development. Training provided shall embrace the concepts of providing and maintaining quality cleaning that is safe, healthy, and sustainable. www.issa.com as well as other cleaning groups offer their members educational materials on these items. The Contractor shall submit written certification to the CO or designee within five (5) business days of the completion of training for each employee.

H.1.3.1 Supervisor Training Each supervisory employee must maintain a current certification in Advanced Custodial Technician from the Cleaning Management Institute (CMI) or equivalent. The CO or their designee will approve any equivalent course. The training shall be conducted, at no additional expense to the Government, within 90 calendar days of Contract start date or new employee onboarding. The Contractor shall submit written certification to the CO or designee within five (5) business days of the completion of training for each employee.

H.1.3.2 Asbestos Awareness Training Reserved

H.1.4 Uniforms All employees shall wear distinctive, uniform clothing for ready identification. Uniforms shall be neat, clean, in good repair, and have a badge or monogram with the Contractor's name on it.

H.1.5 Key Control The Contractor shall follow the building’s key control program. The Contractor shall maintain a current and accurate key control log documenting what keys were given to which Contractor’s personnel or subcontractors. The Contractor is financially liable for the cost of rekeying if keys are lost or not recovered from employees or subcontractors.

H. SPECIAL CONTRACT REQUIREMENTS

http://www.issa.com/

H.1.6 Qualifications of Personnel Qualifications of Supervisory Employees Supervisory contract employees shall have a minimum of 3 years of experience with managing and related services in building(s) of similar size and complexity. At the discretion of the CO or their designee formal training may be substituted for experience. The on-site supervisor is required to be fully conversant in English.

Qualifications of Contractor Personnel The Contractor shall provide appropriate training to their employees. The personnel employed by the Contractor shall be capable employees, who are trained and qualified in one or more related type service requirements.

The building(s) shall be fully staffed, beginning the first day of work under the contract, unless authorized by the CO or their designee. The Contractor’s staff shall be familiar with the building’s Occupancy Emergency Plan, which includes the shelter in place program. Further information on the program shall be provided by the CO or their designee.

H.1.7 Protection and Damage The Contractor shall make reasonable efforts to assist the Government to prevent hazardous conditions and property damage. To the extent that relevant conditions or activities are noted but are not associated with the Contractor’s scope, the Contractor shall promptly report such conditions or activities to the CO or their designee, or to security personnel.

The Contractor shall protect the Government’s property, buildings, materials, equipment, supplies, records and data that are within the Contractor’s control against unauthorized access, loss or damage.

The Contractor shall establish a system for on-site workforce personnel to report potentially hazardous conditions, fires, and items in need of repair (e.g. inoperative lights, broken windows or doors, torn carpets, leaking sinks, urinals or commodes, dead trees or shrubs, etc.) in the building to the CO or their designee or other designated Government representatives, regardless of whether the condition is within the Contractor’s responsibility.

The Contractor and Contractor’s employees and subcontractors shall comply with the General Services Administration, ‘Rules and Regulations Governing Conduct on Federal Property’ (as posted in the building), and shall promptly report violations by employees, or as otherwise observed, to the CO or their designee, or security personnel.

H.1.8 Miscellaneous Requirements The Custodial Contractor shall, at a minimum:

➢ Ensure that the Contractor’s employees participate in building fire and civil defense drills.

➢ Ensure if applicable, rooms are locked after cleaning and that keys are returned to the designated office.

➢ Ensure that lost and found articles by the Contractor’s employees are turned in to the CO or their designee.

➢ Ensure that the Contractor employees notify the security officer on duty when unauthorized or suspicious person(s) are seen on premises.

➢ Ensure that the Contractor’s employees notify CO or their designee of any observed hazardous material, or Universal Waste materials in the trash or recycling receptacles.

H.2 Strike Contingency Plan (SCP) The Contractor shall prepare a Strike Contingency Plan to be used in the event of a strike by his employees. The Strike Contingency Plan (SCP) shall be submitted to the CO or their designee 5 calendar days prior to the contract’s start date and updated annually. At a minimum, the SCP shall include the following information:

➢ Support Personnel: The SCP shall describe in detail how the Contractor shall staff the building to provide the services defined in this specification in the event of strikes by his employees. The Contractor shall keep HSPD-12 requirements and time frames in mind when preparing this plan.

➢ Training and Certifications: The SCP shall describe in detail how the Contractor shall provide personnel that meet experience requirements, assuring the Government that all temporary or replacement employees (including the sub-contractor’s employees) shall meet the experience and certification requirements defined in this contract.

H.3 Occupant Emergency Plan (OEP)

The Government's Occupant Emergency Plan (OEP) is used by the CO or their designee during building emergencies. Designated Contractor personnel, including the on-site supervisor(s), shall be thoroughly familiar with the Government's OEP. All of the Contractor’s employees shall be trained by the Contractor to fully understand their responsibilities relative to each emergency plan. The Contractor shall participate in fire and other emergency drills. The Contractor shall be required to perform the services required by the contract and as identified by the CO or their designee to the extent allowed during all emergency situations including but not limited to: fires, accidents and rescue operations; the Contractor’s personnel strikes; other service contractors on strike; civil disturbances; natural and man-made disasters, and utility service outages.

H.4 Provided By the Government (Not Identified Elsewhere in the Specification) Provided by the Government is:

➢ Electrical power at existing outlets for the Contractor to operate equipment which is necessary to perform their work.

➢ Hot and cold water as necessary limited to the normal supply provided in the building. No special heating or cooling of the water shall be provided.

➢ Space in the building including locker rooms, if available. Any existing equipment in space authorized for use by the Contractor such as lockers, tables, benches, chairs, etc. that was placed within the building by the Government may be used by the Contractor during the term of the contract, provided authorization is received from the CO or their designee. This space and equipment shall be kept neat and clean. Upon contract completion, the space shall be returned to the Government in reasonably the same condition as at the time of award.

➢ Space in the building for the storage of supplies and equipment inventories that are used in the performance of work under this contract. The Contractor shall maintain this space in a clean, neat and orderly condition. Under no circumstances shall the Contractor store flammable or explosive liquids (naphtha, gasoline, etc.) in the building. The Government is not responsible in any way for damage or loss to the Contractor's stored supplies, materials, replacement parts or equipment.

➢ Custodial closets, where available, at various points throughout the building, for storing equipment, including mops, brooms, dust cloths, and other items. These closets and the stored equipment shall be kept clean and organized by the Contractor. Sinks and buckets shall be kept clean and free of standing water and hoses shall not be left connected to faucets when not in use.

➢ When available, space in the building for furniture and furnishings for a supervisor's office to be for official business only in the performance of this contract. If the Government supplies telephones, they shall only be used for communication related to the contract. The Contractor or the Contractor’s employees shall not use Government property in any manner for any personal advantage, business gain, or other personal endeavor.

➢ Heating and air conditioning of the space to be cleaned will be provided only during normal building operating hours.

H.4.1 Use of Government Information Technology

Contractor personnel requiring access to GSA’s Network shall comply with all Federal Information Technology (IT) regulations regarding Trusted Internet Connection (TIC) in conjunction with PBS and GSA Chief Information Officer (CIO) IT policies, i.e., all PBS IT systems needing network connectivity must reside on the GSA network.

Contractors that require Network Connection for PBS IT systems shall use only Government-furnished network equipment and computer hardware.

➢ Network equipment includes all equipment that has IP routing and switching functionality.

➢ Computer hardware includes, but is not limited to servers, PCs, laptops and their peripherals (monitors, mice and keyboards).

➢ Proprietary system hardware/software can be vendor provided, but is subject to network and system testing, review and approval for connection to GSA’s network and acceptance of the

PBS CIO.

If the Contractor requires access to GSA’s Network they shall submit their request in writing to the CO or their designee for approval. Approved requests shall be forwarded to the PBS CIO for approval. Please note that the availability of computer hardware is dependent on budgeted funds dedicated for this purpose, which may or may not be renewed on an annual basis. Refreshes required for an existing GSA workstation shall be coordinated through regional local OCIO’s office. No hardware (workstations, servers, switches) shall be provided unless an approved network diagram is submitted.

If a Contractor comes into contact with information or data where there is not a ‘need to know’ or they do not have authorization to have, they shall turn in the information and/or data immediately to the CO or their designee.

H.4.2 Safeguarding Sensitive Data and Information Technology Resources In accordance with FAR 39.105, this section applies to all users of sensitive data and information technology (IT) resources, including awardees, contractors, subcontractors, lessors, suppliers and manufacturers. The following GSA policies must be followed. These policies can be found at http://www.gsa.gov/directives

➢ CIO P 2100.1 GSA Information Technology (IT) Security Policy

➢ CIO P 2100.2B GSA Wireless Local Area Network (LAN) Security

➢ CIO 2100.3B Mandatory Information Technology (IT) Security Training Requirement for http://www.gsa.gov/directives

Agency and Contractor Employees with Significant Security Responsibilities

➢ CIO 2104.1A GSA Information Technology IT General Rules of Behavior

➢ CIO 2105.1 B GSA Section 508: Managing Electronic and Information Technology for

Individuals with Disabilities

➢ CIO 2106.1 GSA Social Media Policy

➢ CIO 2107.1 Implementation of the Online Resource Reservation Software

➢ CIO 2160.4 Provisioning of Information Technology (IT) Devices

➢ CIO 2162.1 Digital Signatures

➢ CIO P 2165.2 GSA Telecommunications Policy

➢ CIO P 2180.1 GSA Rules of Behavior for Handling Personally Identifiable Information (Pll)

➢ CIO 2182.2 Mandatory Use of Personal Identity Verification (PIV) Credentials

➢ CIO P 1878.2A Conducting Privacy Impact Assessments (PIAs) in GSA

➢ CIO IL-13-01 Mobile Devices and Applications

➢ CIO IL-14-03 Information Technology (IT) Integration Policy

➢ HCO 9297.1 GSA Data Release Policy

➢ HCO 9297.2B GSA Information Breach Notification Policy

➢ ADM P 9732.1 D Suitability and Personnel Security

H.5 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract)

This contract incorporates once or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

➢ FAR 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (JAN 2011)

➢ GSAR 552.237-71 QUALIFICATION OF EMPLOYEES (MAY 1989)

H.5.1 Fitness Determinations

➢ All contractors requiring routine unescorted access to Federally-controlled facilities for more than 6 months (defined as long-term contractors) and/or information systems will be required to undergo a fitness determination before that contractor can work on a GSA contract. The long-term contractor must have an initial fit determination and have a Tier 1 or higher background investigation initiated in order to obtain a GSA Access Card. Long-term contractors cannot begin work on a GSA contract without at least an initial fit determination and cannot be escorted prior to obtaining an initial fit determination. After the initial fit determination and prior to the time that a GSA Access Card is issued, such long-term contractor will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

➢ Failure of a long-term contractor to receive a favorable fitness determination shall be cause for removal of the contractor from the work site and from other work in connection with the contract.

➢ Long-term Non-United States citizen contractors (resident in the United States or its territories for less than three consecutive years) will complete the Special Agreement Check (SAC) if they need routine physical access and cannot start work or be escorted on a contract prior to a favorable SAC determination. A long-term non-US citizen contractor must apply for a long-term investigation and must receive a favorable fitness determination before the expiration of the prior SAC or the contractor must be removed from the GSA contract. After receiving a favorable SAC determination, short-term contractor will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

➢ Contract employees working greater than 15 days but less than 6 months (short-term contractors) must go through a Special Agreement Check (SAC) if they need routine physical access and cannot start work or be escorted on a contract prior to a favorable SAC determination. After receiving a favorable SAC determination, short-term contractor will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

➢ The Government, at its sole discretion, may grant initial fitness determinations to long-term contractors. However, the granting of an initial fitness determination to long-term contractors shall not be considered as assurance that a final favorable fitness determination will follow.

➢ The Contracting Officer or their designated representative shall provide the Contractor with required forms for obtaining necessary fitness determination. The Contractor shall be required to cause such forms to be returned to the Government for processing not later than 14 days following being provided by the Government.

➢ The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse to any Contractor performance under the contract.

H.5.2 Compliance with Security Requirements

➢ The Contractor shall comply with all GSA and tenant agency security requirements in the building(s) where work is being performed.

➢ When a physical access control system is used by a tenant agency at a site where work is performed, the tenant agency will be responsible for providing any required access credentials. Credentials shall be displayed at all times or as otherwise required by the tenant agency.

H.5.3 Identification Responsibility

➢ Upon receipt of an initial fit determination and having a Tier 1 or higher background investigation initiated, long-term contractors can be issued a GSA Access Card permitting regular access to the building(s) where work is being performed.

➢ Long-term contractors with a GSA Access Card shall be required to comply with all applicable access security screening procedures, for initial and subsequent recertification, applicable to Government or other personnel possessing similar Credentials.

➢ All long-term contractors possessing GSA Access Cards shall visibly display their Credentials at all times while in the building(s) where work is being performed.

➢ Long-term contractors shall be responsible for ensuring that all GSA Access Cards are returned to the Government within 24 hours when a particular long-term contractor or subcontractor will no longer be providing service under the contract at the building(s) covered by the Credential.

➢ Long-term contractors will notify the Government when GSA Access Cards are lost and/or stolen. In that event, the Contractor will be responsible for reimbursing the Government for its cost in issuing a replacement GSA Access Card.

H.6 Identification Credential

Upon receipt of favorable suitability determination as indicated herein, each employee of the Contractor shall be issued an identification credential. At all times while working on the contract, Contract employees, including the sub-contractor employees, shall have in their possession the specific Government identification credential issued to them by the Government. The identification credential shall be displayed and be visible at all times while on Government property. The CO or their designee, Government law enforcement, or security personnel shall periodically verify that passes of Contractor employees match their personnel identification. The Contractor’s employees shall comply with security verification procedures at all times.

The Contractor shall see that every contract employee has a Government-issued identification credential before the employee enters on duty. As required by the Government, the Contractor shall make their employees available for photo identification badges, on a schedule to be worked out with the Contracting Officer or their designee. The Government will make the identification credentials badges after a favorable security determination has been received for the Contractor’s employees. All credential identification shall have an expiration date and all Contractor employees shall sign their badges at the time of photographs are taken.

The Contractor shall be responsible for ensuring that all identification credentials are returned to the Contracting Officer or their designee as their employees leave the contract (e.g., contract is completed, employees leave employment of the company, employees are dismissed or terminated).

The Contractor shall notify the Contracting Officer or their designee when employee badges are lost.

The Contractor shall be responsible for paying the Government for replacement credentials at the current cost per badge.

H.7 Escort Requirements Only temporary contractors (work duration of 15 days or less) can be escorted. Contractors summoned for an emergency service call can be escorted as they are considered a temporary contractor. All short-term and long-term contractors will need to obtain an appropriate favorable fitness determination before being allowed to work on a GSA contract and cannot be escorted prior to obtaining the appropriate favorable fitness determination. ALL temporary contractors shall be escorted in non-public spaces by a Government employee or another responsible cleared contract employee that is approved by the Contracting Officer or their designee. Other Government agencies may have specific agency security requirements for their own spaces that may only allow escort by Government employees or those designated by their agency.

Government employees or approved long-term contractors that provide escorts for temporary contractors must always be in close proximity and eyesight of the temporary contractor. The contract escort must watch temporary contractors and remain with temporary contractors for the entire time they are in the building and/or Federally-controlled spaces. A temporary contractor cannot be left alone or out of eyesight at any time when they are in non-public space. A long-term contractor that’s approved to escort may not bring temporary contractors into Federally-controlled space that is not within close proximity or eyesight at all times. A long-term contractor that’s approved to escort may not have multiple temporary contractors in non- public space on different parts of one floor or on different floors at the same time. Any security violation of escort requirements by a long-term contractor that's approved to escort temporary contractor will result in immediate removal from the contract of all contract employees involved, i.e., escorts and temporary contractors. Also, in accordance with security requirements, violations of escort requirements by any contractors may be grounds for termination of the contract.

H.8 Removal From Contract Work Under the following conditions, the Contracting Officer or their designee may request the Contractor to immediately remove any employee(s) from the work site. When the Government determines an employee to be: incompetent, careless, insubordinate, unsuitable, or otherwise objectionable, or the Government deems an employee’s continued employment is contrary to the public interest, inconsistent with the best interests of security, or is identified as a potential threat to the health, safety, security, general well being, or operational mission of the facility and its population.

The Contracting Officer or their designee may also request the Contractor to immediately remove any employee(s) from the work site(s) when it is determined that individuals are being assigned to duty who have been disqualified for either an unfavorable background investigation or security reasons, or who are found to be unfit for performing duties during their tour(s) of duty.

The Contractor employees who are removed from contract work shall be required to leave the work site immediately.

The Contractor must comply with any removal request. For clarification, a determination to remove an employee will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency, as set forth below:

➢ Failure to receive a suitability determination, temporary clearance, or clearance from GSA or a tenant agency.

➢ Violation of Federal, State, or local laws

➢ Violation of the Rules and Regulations Governing Public Buildings and Grounds, 41 C.F.R. § 101-

20.3. This includes the carrying or possession of explosives or items intended to be used to fabricate an explosive or incendiary device.

➢ Neglect of duty, including sleeping while on duty, unreasonable delays, failure to carry out assigned tasks, conducting personal affairs during official time, refusing to render assistance, or cooperate in upholding the integrity of the security program at the work site.

➢ Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.

➢ Disorderly conduct, uses of abusive or offensive language, quarreling, intimidation by words or actions, fighting, or participation in disruptive activities that interfere with the normal efficient operations of the Government.

➢ Theft, vandalism, immoral conduct, or any other criminal action.

➢ Selling, consuming, or being under the influence of intoxicants, drugs, or substances which produce similar effects while in or on Federally-controlled property.

➢ Improper use of Government identification.

➢ Unauthorized use of communication equipment on Government property.

➢ Violation of security procedures or regulations.

➢ Violation of Title 18, U.S.C., Section 930, which prohibits the knowing possession or the causing to be present firearms or other dangerous weapons in Federal facilities and Court facilities.

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