RFQ N0018925RR019.pdf

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Reasonable Accommodation Support Services
Solicitation number
N0018925RR019
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This is a Request for Quote (RFQ) for NAVSUP Equal Employment Opportunity (EEO) Reasonable Accommodation Support Services. The solicitation seeks a contractor to provide professional medical analysis and support for reasonable accommodations, enabling employees with disabilities to participate fully in job processes. The contract is a firm-fixed price, indefinite-delivery, indefinite-quantity (IDIQ) arrangement with a five-year ordering period from 01 September 2025 to 31 August 2030.

The scope includes three primary service categories: 1) Medical document review (650 reviews), 2) In-person consultations in the continental U.S. (20 sessions), and 3) Virtual telehealth consultations (50 sessions), plus litigation support services (125 hours). The contract is set aside for small businesses, with a size standard of $29,000,000 and NAICS code 541612. Quoters will be evaluated on management approach (most important), past performance, and price, with the government intending to award to the most advantageous quotation. Offer due date is 24 July 2025 at 4:00 PM, with performance to begin on 01 September 2025.

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SEE ADDENDUM

(No Collect Calls)

N0018925RR019 03-Jul-2025

b. TELEPHONE NUMBER

717-605-1450

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 24 Jul 2025

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JESSICA A. THOMPSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE

ATTN: J THOMPSON

5450 CARLISLE PIKE BLDG 407

MECHANICSBURG PA 17050-2411

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 717-605-1450 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$29,000,000

NAICS:

541612

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF83

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018925RR019

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1001 650 Each Medical Document Review Services

FFP

Provide Medical Document Review Support Services in accordance with the Performance Work Statement.

FOB: Destination

PSC CD: B537

NET AMT

2001 20 Each In-Person Consultations-Continental U.S.

FFP

Provide in-person consultation services in accordance with the performance work statement.

2002 50 Each Virtual, Telehealth Consultation

FFP

Provide virtual, telehealth consultation services in accordance with the performance work statement.

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE AMOUNT

3001 125 Hours Litigation Support Services

LH

Provide litigation support services in accordance with the performance work statement.

TOT ESTIMATED PRICE

CEILING PRICE

4001 Lot Travel

COST

Travel in support of CLIN 2001 or 3001.

ESTIMATED COST

PERFORMANCE WORK STATEMENT

NAVSUP Equal Employment Opportunity (EEO) Office Reasonable Accommodation Support Services

1.0 INTRODUCTION:

Naval Supply Systems Command (NAVSUP) Equal Employment Opportunity (EEO) office requires contractor services to provide professional medical analysis in relation to Reasonable Accommodations (RA) and assistance with the NAVSUP RA program to allow people with disabilities to participate in the job application process, perform the essential functions of a position, or enjoy equal benefits and privileges of employment as are enjoyed by similarly situated individuals without a disability.

2.0 BACKGROUND:

NAVSUP EEO office mission maintains a Model Equal Employment Opportunity Program for all the Naval Supply Systems Command (NAVSUP) and Echelon Components that will comply with and enforce equal employment opportunity (EEO) laws, regulations, and Executive Orders that are applicable to Federal employment within the Department of Navy (DON). It is DON’s policy to provide RAs to qualified employees and applicants with disabilities, unless to do so would cause an undue hardship. All DON military and civilian supervisors must make every effort to provide RAs to qualified employees and applicants with disabilities and are charged with facilitating the RA process.

The COR will have the financial overview to validated products provided by the contractor. The DPM will ensure the contractor adheres to all regulations and forms as detailed by this document. The contractor will not have influence over or be involved in the creation or implementation of policy.

2.1 REQUIRING ORGANIZATION:

The organization requiring the services outlined in the Performance Work Statement (PWS) is:

NAVSUPEEO Office Code EEO 5450 Carlisle Pike Suite 309 Mechanicsburg, PA 17050

2.2 PROJECT DESCRIPTION:

The purpose of this Performance-Work Statement is to provide NAVSUP EEO with professional medical guidance in relation to Reasonable Accommodations and assist with providing accommodations to otherwise qualified individuals with disabilities. NAVSUP EEO requires support services to provide independent medical guidance, analysis, and opinion regarding NAVSUP Enterprise Employees requesting Reasonable Accommodations.

3.0 SCOPE:

3.1 The general scope of this PWS is to support services to assist NAVSUP EEO in providing an independent review of a NAVSUP RA request related to three major categories of work: 1) Medical Documentation Review, 2) In-Person Consultation (OCONUS exempted), 3) Litigation Support. Additional details of each task are described below under section 5.0:

Special Requirements/Tasks. The contractor shall collaborate, assist, and support the NAVSUP EEO, as well as other DoD customers, in scheduling conducting, and finalizing RA examinations.

3.2 The estimated number of medical documentation reviews, in-person consultations (OCONUS exempted) and litigation support services anticipated over the five (5) year ordering period is broken down as follows:

CLIN Description Quantity 1001 Medical Document Review 650 reviews

2001 In-Person Consultations-Continental U.S. 20 sessions

2002 Virtual- Telehealth Consultation 50 sessions 3001 Litigation Support 125 hours 4001 Travel _ Not to Exceed $30,000.00

3.3 A session is defined as a period of time for analysis. Session credit will be granted in cases where the examiner was available and the session commenced. Session credit will not be granted for no-show appointments where the examinee fails to keep their schedule appointment.

4.0 DIRECTIVES:

The contractor shall comply with the following directives, and any updated/future versions as they are released:

• DoD Directive 5400.11, DoD Privacy Program, 29 October 2014

• DoN Program Manual for Reasonable Accommodation, March 2022

• Section 501 of the Rehabilitation Act of 1973, as amended, 29 U.S.C.§791

• Americans with Disabilities Act of 1990, 42 U.S.C §12111 et seq.

• Americans with Disabilities Act of 2008, 42 U.S.C §12101 et seq.

• E.O.13164

• 29 CFR Part 1630

• 29 CFR §1614.203

• EEOC Management Directive 715 (MD-715)

• SECNAVINST 12713.14

• Rehabilitation Act of 1973

• Per DFARS 211.106, contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel.

In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

• Joint Travel Regulation – Cost Estimate Travel Worksheet

• All Federal and State Medical licensing authority rules, regulations, qualifications, standards and/or requirements.

5.0 SPECIFIC REQUIREMENTS/TASKS:

NAVSUP EEO office will provide updated agency policies, procedures and guidelines for performing services for the term of the contract period.

1. NAVSUP EEO will provide medical documentation received from the employee (initial request form, questions from the healthcare professional, doctor’s notes, and/or any other medical documents provided) to be used for the medical document review and/or a focused medical examination.

2. The contractor shall possess the capabilities and staffing required to analyze and examine the individual RA applicants and assess the impact identified medical condition(s) has on the applicant’s performance or the NAVSUP enterprise. Must have staff with medical expertise to assess a wide variety of medical conditions. The contractor will be required to provide staff qualified to analyze any medical condition upon which an RA could be based, including but not limited to physical, mental, emotional, psychological and nervous conditions.

3. In order to effectively implement the three tasks required of this solicitation, the contractor will work closely and collaboratively with the NAVSUP EEO leadership and staff. It is especially critical that the vendor is knowledgeable of the Department of the Navy Program (DoN) Manual for Reasonable

Accommodation March 2022 (Enclosure 1) and priority areas.

4. The medical professional must possess credentials, certifications, and qualifications that are equal to or exceed those of the original provider. This includes, but is not limited to, equivalent or higher levels of licensure, board certifications, professional experience, and any specialty-specific training required for the performance of services under this agreement.

5.1 MEDICAL DOCUMENT REVIEW

Medical documentation review – As part of the RA process, RA applicants are required to submit documents for Agency review to determine whether an accommodation is appropriate and/or the type of accommodation that is appropriate. In some instances, NAVSUP requires assistance in reviewing and analyzing these documents. In such instances, NAVSUP will provide the documents to the medical professional via access to DoD Safe. The contractor shall review each Reasonable Accommodation request submitted by the NAVSUP EEO office and provide the report(s) listed in Section 6.0 Deliverables.

Documentation provided by the Government to the medical professional shall include at a minimum:

a) DoN Program Manual for Reasonable Accommodation, March 2022 (Enclosure 1)

b) SECNAV12306 (Enclosure 2)

c) Authorization for Medical Release (Enclosure 3)

d) Questions for Healthcare Provider (Enclosure 4)

e) Essential Functions (Enclosure 5)

f) Cost Estimate Instructon (Enclosure 6a)

g) Cost Estimate Travel Worksheet (Enclosure 6b)

5.1.1 The contractor will review all NAVSUP provided documents and provide a non-biased neutral and independent opinion relying on their medical knowledge and experience. The opinion shall be documented in a complete detailed written report, using forms, formats, and templates provided by the government and shall address, at a minimum:

a. The consistency of the medical examination/assessment/opinion provided by the applicant’s medical provider with standard medical practice.

b. An assessment of whether the assessment/exam conducted by the applicant’s medical provider was sufficient to make a conclusive diagnosis.

c. Whether the diagnosis, identified symptoms, and/or the recommended accommodation are based on independent medical examination/observation/testing or if the applicant’s medical provider’s opinion unduly relied on input from the applicant (e.g., the medical documents are simply a recitation of the applicants observations and opinions of what he/she believes regarding the asserted medical condition and what is needed as an RA and is insufficiently supported by independent medical assessment/examination/observation).

d. Whether the stated medical condition(s)/symptoms and the proffered impact on the applicant’s ability to work are medically consistent with applicant’s other life activities (e.g., medical consistency of being medically unable to drive to work, but still able to drive to other places; unable to be around people at work but able to be around people in other public places, etc.).

e. An analysis of the medical provider’s opinion regarding the impact the applicant’s medical condition has on his/her ability to perform the essential functions of the position.

f. An analysis of the necessity of the reasonable accommodation(s) requested and whether there are other alternate accommodations that would enable the employee to perform the essential functions of the position.

g. An overall assessment and conclusion regarding the sufficiency, accuracy, correctness, validity of the medical documents and any further recommendations (e.g., request for additional documents, physical examination, follow-up questions for applicant’s provider, etc.).

Document reviews shall be completed within five (5) calendar days of the medical provider being granted access to the medical documents. After reviewing the assessment, NAVSUP has the option to submit follow-up questions to the medical provider which the provider will answer in writing.

5.2 IN-PERSON EXAMINATION (OCONUS EXEMPTED)

Contractor shall provide medical professionals qualified to complete a medical analysis assessment, in -person or via telehealth communications, of any NAVSUP Enterprise Employee with a submitted Reasonable Accommodation claim. Contractor shall provide qualified healthcare staff specific to the disability proffered by the applicant/employee of a letter of credentials equal to the credentials of the applicants/employees’ healthcare provider.

Contractor shall provide an in-person medical analysis examination to government affiliated persons including civilians, contractors, and military personnel within ten (10) calendar days. In- person consultations will not be performed for OCONUS sites.

5.2.1 Prior to conducting the in-person examination, the contract medical staff shall review the medical documentation provided by the applicant and his/her medical provider. The in-person examination and assessment will be tailored to the applicant’s proffered disability/condition. After reviewing the medical documentation and prior to scheduling the contractor shall notify the agency in writing of any additional medical documentation recommended. Such recommendations shall take place no more than five (5) days from the request for examination. If such documentation exists, the agency may request it from the applicant’s medical provider.

5.2.2 If the documentation of prior testing results are unavailable and the agency opts not to order additional testing, the contractor shall inform the agency of the limitations, if any, this will place on the utility of a physical examination and the Agency will notify the contractor whether it wishes to proceed with the examination. The physical examination shall take place within ten (10) days from when the agency notifies the contractor of its decision to proceed.

The examination assessment shall provide an analysis of the RA request, to include at a minimum:

1. Any concurrence or disagreements with the documents submitted by the applicant and/or his/her medical provider.

2. A diagnosis of medical condition(s) if any exist.

3. A description of the triggers and/or aggravating factors impacting the condition.

4. A description of the life activities the condition can limit, the nature of those limitations, and the impact this has on the essential functions of the applicant’s position

5. As assessment of whether the accommodation(s) requested by the applicant would enable him/her to perform the essential functions of the position.

6. Whether the accommodation(s) requested by the applicant are necessary for him/her to perform the essential functions of the position.

7. All alternative accommodations that would enable the applicant to perform the essential functions of the position.

8. Any other factors/thoughts/opinions that will assist the Agency in determining whether an accommodation is needed and the type of accommodation that would be appropriate and reasonable.

9. An overall conclusion regarding the applicant’s medical condition.

After reviewing the report, NAVSUP may have follow-up questions for the medical provider to be submitted in writing, which the provider will answer in writing. Follow-up questions shall be answered within five (5) days of NAVSUP sending the questions.

5.3 LITIGATION SUPPORT (OCONUS EXEMPTED)

5.3.1 Litigation and pre-litigation matters may arise from RA requests. The Contractor shall provide a medical professional to support litigation and pre-litigation matters arising from RA requests for both cases under which prior support was provided under sections 5.1 and/or 5.2 of this PWS, as well as cases where the contractor had provided no previous support. The contractor shall be responsible for providing support for all facets of litigation and pre-litigation matters pertaining to or arising from RA requests.

5.3.2 Required support may include, but is not limited to:

1. Testimony at hearing, including witness prep

2. Testifying in deposition, including witness prep

3. Responding to interrogatories

4. Responding to document requests

5. Responding to litigation holds and executing litigation holds, including but not limited to searching for, segregating, and preserving documents

6. Acting as subject matter expert at hearing

7. Assisting with legal filings or reports

8. Reviewing legal filing/report submitted by opposing party

9. Cooperating with discovery requests

10. Reviewing discovery responses from opposing party

Contracted personnel may be required to provide all the above in-person and/or virtual. In-person testimony will not be performed for OCONUS sites.

5.3.3 Where litigation/pre-litigation arises from a matter under which the contractor previously provided services under section 5.1 or 5.2 of this PWS, the contractor shall provide the medical professional that provided services. If the contractor is unable to retain the medical professional within five (5) days of the agency’s request for services under section 5.3 the contractor must provide a reasonable cause for non-participation. (e.g. retirement, relocation, loss of licensure, etc.)

6.0 CONTRACTOR WILL PROVIDE A COMPREHENSIVE ASSESSMENT REPORT TO

NAVSUP EEO.

Monthly Status Report (MSR): The MSR will be a live document with link for accessibility and shall contain the following information:

Brief description of requirements;

Brief summary of accomplishments during the reporting period and significant events regarding the delivery order;

Deliverables submitted or progress on deliverable products;

Any current or anticipated problems; and, o Brief summary of activity planned

The MSR report will be updated every Friday.

6.1 DELIVERABLES:

All deliverables must adhere to the format requirements specified by the government representative and be submitted electronically via DOD Safe. Unless delays are attributable to the government or explicitly approved, all deliverables are due within fifteen (15) days. These deliverables are:

Independent Medical Evaluation- Document templates as described in 5.0, will be provided to the medical provider All documents associated with 5.2.3 All clinical notes from associated visits A review of proposed accommodations and their rationale

Deliverable

Format

CONUS OCONUS

5.1 Medical Documentation Review

Independent Medical Evaluation should be completed after each assessment. Documents received should be well written and easily understood, submitted by email or DoD Safe.

5 calendar days of RA Questions for Health Care review. provider review.

5 calendar days of RA Questions for Health Care review. provider review.

5.2 In person examination

(OCONUS exempted)

All medical documentation, including doctor notes, should be completed after each examination.

Documents received should be well written and easily understood, submitted by email or DoD Safe.

5 calendar days after the conclusion of consultation.

(OCONUS

exempted)

5.3 Litigation Support (OCONUS

exempted)

All items listed in 5.3.2, should be completed after each examination.

Documents received

5 calendar days after receipt of request.

(OCONUS

exempted) should be well written and easily understood, submitted by email or

DoD Safe.

6.0 Monthly Status Report (MSR) Contracted project manager

will create and maintain the monthly report as noted in

6.0. Live MSR access will be

provided to NAVSUP EEO.

Last business day of the week.

Last business day of the week.

6.2 MEETING WITH THE NAVSUP EEO COR, DISABILITY PROGRAM MANAGER AND

THE NAVSUP EEO REASONABLE ACCOMMODATIONS MANAGER

The contractor shall meet with the EEO office representative to review the status of the current case load. The frequency of this meeting will be at least monthly or as requested by the agency.

Contractor will provide an accurate, mutually agreeable, method of tracking all requests.

7.0 CONTRACTOR PERSONNEL REQUIREMENTS

7.1 Contractors shall, at a minimum: possess credentials, certifications, and qualifications that are equal to or exceed those of the original provider. This includes, but is not limited to, equivalent or higher levels of licensure, board certifications, professional experience, and any specialty-specific training required for the performance of services under this agreement.

7.2 Key Personnel:

7.2.1 Program Manager:

7.2.1.1 The Program Manager (PM) shall be responsible for managing and overseeing the activities of allcontractor personnel. The Program Manager’s management responsibilities shall include all activities necessary to execute the functions of this PWS for the accomplishment of timely and effective support services.

7.2.1.2 The PM shall be the agency’s primary point of contact and shall be available both by phone and email. The PM shall be available for an in-person meeting or via Microsoft Teams when notified. If the PM is not available during the times specified above, he/she will notify the government at least 24 hours in advance and provide the contact information for an alternate PM.

7.2.1.3 The PM shall possess the following skills:

Exceptional skills in leadership, time management, facilitation, and organization Experience in managing live tracking of active and archived cases Working knowledge of Microsoft suite applications Outstanding knowledge of the Department of Navy reasonable accommodation process.

7.2.2 Medical Staff

The contracted personnel shall have the professional and/or technical skills to perform the services outlined in the PWS Must match or exceed the qualifications and credentials of original medical professional.

The provider’s field of expertise must correspond to the diagnosis provided.

Must have virtual/telehealth capabilities.

8.0 PERIOD OF PERFORMANCE

8.1 On-Board Orientation

8.1.1 Within 15 business days after the award of the contract, the government will meet with the PM and conduct an orientation of NAVSUP EEO policies and procedures.

8.1.2 The government will furnish formal training and provide instructions to gain access to the PM for government unique systems only.

8.1.3 The government will provide all necessary NAVSUP EEO policies and Standard Operation Procedures to the PM during the orientation process.

8.1.4 The contractor PM shall attend all NAVSUP EEO sponsored meetings and briefings if required/directed.

8.2 Ordering Period : The five-year (5-year) ordering period shall start on 01 September 2025 and end on 31 August 2030. Task orders shall be issued under this contract, and each will have an identified period of performance.

9.0 PLACE OF PERFORMANCE

For tasks associated with PWS Section 5.1, the place of performance will be the contractors facility. Some tasks associated with PWS section 5.2 may be completed at the contractor facility. However, travel to other locations such as government spaces, opposing counsel spaces, or hearing locations may be required. All travel will be in IAW with PWS section 10.0.

10.0 TRAVEL

The contractor may be required to travel to any NAVSUP work site within DoD/DoN in the continental United States to meet with functional experts in support of this effort. A detailed list of NAVSUP locations is appended in Attachment VI.

All travel must be pre-approved in writing by the COR prior to the actual travel and all travel must be funded in the contract prior to any travel expenses being incurred. Travel duration of 12 hours or less, per diem does not apply. Contractor will supply a Cost Estimate Worksheet (Enc 6b) to NAVSUP for prior approval.

The contractor is responsible for making all needed arrangements for its personnel.

10.1 Travel Policy. The Government will reimburse the contractor for allowable travel costs incurred by the contractor in performance of this PWS and determined to be in accordance with FAR subpart 31.2, subject to the following provisions:

10.1.1 Travel required for tasks assigned under this contract shall be governed in accordance with rules set forth for temporary duty travel in FAR 31.205- 46.

10.2 Travel Other. Travel, subsistence, and associated labor charges for travel time are authorized whenever a task assignment requires work to be accomplished at a temporary alternate worksite.

Travel performed for personal convenience will not be reimbursed.

11.0 GOVERNMENT FURNISHED EQUIPMENT:

The government will provide no equipment to the contractor other than a conference room if needed to conduct meetings or other face-to-face tasks.

12.0 POINTS OF CONTACT:

NAVSUP EEO: DEEO Jennifer Sadler, DDEEO Philip Hopkins Name: Bradford Powell Organization/Code: SUPEEO Address: 5450 Carlisle Pike Suite 104 Mechanicsburg, PA 17050-2411 Phone: 717-605-6864 E-mail: navsup_hq_eeo.civ@navy.mil

(1) SUPTXT204-9400(4-22) CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED

FACILITIES, SENSITIVE INFORMATION, INFORMATION TECHNOLOGY (IT) SYSTEMS OR

PROTECTED HEALTH INFORMATION

The security text does not apply in cases where the contractor/vendor does not have access to Navy Marine Corps Intranet (NMCI) computers, is not issued a Common Access Card (CAC) and is involved in training or other short term duties of less than 30 days duration that allow for the use of a visitor request. In these cases, the government employee must submit a Visitor Access Request (VAR) to the main gate or applicable processing entity for your facility and assume responsibility to escort those without CAC Credentials.

This local text does not apply to non-United States (U.S.) Nationals (foreign nationals) who are contactor employees performing work overseas. This text is applicable to the U.S. Nationals living in the U.S. or overseas who are performing work on a Navy contract.

The investigation of a non-U.S. national at a foreign location must be consistent with a National Agency Check with Written Inquiries (NACI), to the extent possible and include a fingerprint check against the Federal Bureau of Investigation (FBI) criminal history database, an FBI investigations file (name check) search and a name check against the terrorist screening database. Also, the above cited reference notes that Foreign Nationals may not be granted CAC credentials until completion of their investigation and not in the interim.

Per Department of Defense Memorandum (DoDM) 5200.2, Department of Defense (DoD) components must initiate and ensure completion of a background investigation before applying the credentialing standards to a non-U.S.

national at a foreign location. The background investigation must be favorably adjudicated before a CAC can be issued to a non-U.S. national at a foreign location. The type of background investigation may vary based on standing reciprocity treaties concerning identity assurance and information exchanges that exist between the U.S. and its allies or agency agreements with the host country.

CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES, SENSITIVE

INFORMATION, IT SYSTEMS OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense (OSD), the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD

Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy command under this contract is required to obtain a DoD CAC. Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Definition. As used in this clause - Military installation means a base, camp, post, station, yard, center, or other activity under the jurisdiction of the Secretary of a military department, or, in the case of an activity in a foreign country, under the operational control of the Secretary of a military department or the Secretary of Defense (see 10 U.S.C. 2801(c)(4)).

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command's Security Manager (CSM) upon arrival to the command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

Training. Contractor employees who require routine physical access to a Federally controlled facility or military installation shall complete “Level I Antiterrorism Awareness Training” prior to gaining access to a facility and annually thereafter in accordance with DoDI O-2000.16 Vol. 1. In accordance with Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation: DoD AT Standards, Level I Antiterrorism Awareness Training shall be completed by:

1. Completion of “Level I Antiterrorism Awareness Training” available at https://jkodirect.jten.mil/pdf/atl1/launch.html; or

2. Under the instruction of a qualified Level I Antiterrorism Awareness instructor; or

3. By providing a training certificate for “Level I Antiterrorism Awareness Training” training showing completion within the last calendar year.

The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, prior to being granted access to a Federally controlled facility or military installation.

Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (d), in subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to a Federally-controlled facility or military installation.

OPERATION SECURITY (OPSEC)

It is DoD policy according to DoD Directive 5205.02E, “DoD Operations Security (OPSEC) Program,” June 20, 2012, as amended to establish and maintain OPSEC programs to ensure national security-related missions and functions are protected.

Training: Contractor employees shall comply with all DoD OPSEC requirements and complete “OPSEC Awareness for Military Members, DoD Employees and Contractor” training within 30 days of onboarding the contract and annual refresher training thereafter. Training shall be completed through a DoD sponsored and certified computer or web-based learning instruction available at https://securityawareness.usalearning.gov/opsec/index.htm.

The contractor will submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after training is completed by all employees and subcontractor personnel.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance as of the performance start date.

Definition of "productive":

a. OF-306 signed by contractor employee

b. FD-258 Fingerprint Card (Contingent upon availability of electronic fingerprinting submission)

c. Completed Electronic Investigation (e-QIP)

d. All contractor employees with need for a Common Access Card (CAC) must have an active Defense Information System for Security (DISS) profile.

e. Common Access Card (CAC)

f. DISS Visit Request submitted (Contingent upon classification of work being performed, Confidential, Secret, Top Secret).

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access to the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEM

In accordance with DON CIO Memorandum (IT LEVEL DESIGNATION ON DD FORM 2875 SYSTEM AUTHORIZATION ACCESS REQUEST) 08 September 2020, contractor employees who require access to Department of the Navy (DoN) or DoD networks are categorized as Privileged, Enhanced, or Authorized users. All user level accesses may include positions which require access to Controlled Unclassified Information (CUI). CUI includes sensitive information protected under the Privacy Act, to include Protected Health Information (PHI). IT System levels are determined by the requiring activity's Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged access, (when specified by the terms of the contract) require a Tier 5 (T5) or T5R equivalent investigation, which is a higher level investigation than the Tier 3 (T3) and T3R described below.

Due to the privileged system access, an investigation suitable for High Risk national security positions is required.

Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance (IA) Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Contractors requiring Enhanced access, (when specified by the terms of the contract) require a T3, T3R, or equivalent investigation, which is a higher level investigation than the Tier 1 (T1) described below. Due to the enhanced system access, an investigation suitable for Moderate Risk national security positions is required.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy CSM and ISSM/IAM manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the Contracting Officers Representative (COR) shall sign the SAAR-N as the supervisor.

The SAAR-N shall be forwarded to the CSM upon contractor employee acquiring a Common Access Card (CAC) credential. Failure to obtain a CAC credential may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all contractor employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The contractor's security representative shall contact the CSM for guidance when reinvestigations are required.

INTERIM ACCESS

The CSM may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

ACCESS TO CONTROLLED UNCLASSIFIED INFORMATION

Safeguarding sensitive unclassified information is critical to achieve NAVSUP Modernization efforts and deliver cutting-edge and uncompromised capabilities. The Secretary of Defense’s operations security (OPSEC) campaign plan stresses the importance of protecting controlled unclassified information (CUI). CUI encompasses OPSEC, critical technology, intelligence, and personally identifiable information that, if not properly identified, marked, and controlled, could impair NAVSUP’s ability to conduct its mission. Contractor employees with access to Controlled Unclassified Information (CUI) shall comply with DoDI 5200.48 - Controlled Unclassified Information (CUI) and complete DoD approved initial and annual refresher CUI training.

a. Whenever Government provides CUI to, or CUI is generated by, non-DoD entities, all CUI records must be handled as required by the approved mandatory disposition authority.

b. All CUI records must follow the approved mandatory disposition authority whenever the Government provides CUI to, or CUI is generated by, non-DoD entities in accordance with Section 1220-1236 of Title 36, CFR, Section 3301a of Title 44, U.S.C., and the DoDI 5200.48.

c. Contractor employees shall monitor CUI aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information.

d. Contractor employees shall submit unclassified government information for review and approval for release in accordance with the Standard DoD Component Processes, DoDI 5230.09, and DoDM 5205.07, Volume 1.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the contractor's security representative. Within three (3) work days after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the contractor's security representative. The contractor's security representative shall be the primary point of contact on any security matter.

The contractor's security representative shall not be replaced or removed without prior notice to the Contracting Officer and CSM.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. If the Security Office validates the contractor’s position is Non-Critical Sensitive or if the IT system user level is determined to be Enhanced, at a minimum, each contractor employee must be a US citizen and have a favorably completed T3, T3R, or equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or Enhanced position. The investigation consists of a standard National Agency Check and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or Enhanced position is required to complete:

SF-86 Questionnaire for National Security Positions (or equivalent Office of Personnel Management (OPM) investigative product)

Two FD-258 Applicant Fingerprint Cards or electronic fingerprint submission (preferred)) Original Signed Release Statements

Failure to provide the required documentation at least thirty (30) days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than five (5) years) throughout the contract performance period. The Contractor’s Security Representative shall contact the CSM for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s ISSM/IAM. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy IT resources. The SAAR-N shall be forwarded to the CSM upon the contractor employee acquiring a Common Access Card (CAC) credential. Failure to obtain a CAC credential or provide the required documentation shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the CSM. The CSM will review the submitted documentation for completeness prior to submitting it to the OPM. Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The CSM will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

For classified contracts, if the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Access Request (VAR) via the Defense Information Security System (DISS). If the contractor employee does not have a current favorably adjudicated investigation, the contractor shall submit the Visit Access Request in DISS until the contractor employee has at a minimum an interim clearance. If the contract only requires access to unclassified information, even if the contractor takes a DISS “owning” role over the contractor employee, the Navy Command will also take a DISS “owning” role over the contractor employee during the hiring process and for the duration of assignment under that contract. If the contract requires access to classified information, the contractor’s Facility Security Office (FSO) will take a DISS “ownership” role and the Navy command will take a DISS “servicing” role during the hiring process and the duration of assignment under that contract. All VARs requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

Must be either a U.S. citizen or a U.S. permanent resident with a minimum of 3 years of legal residency in the U.S. (as required by the Deputy Secretary of Defense DTM 08-006 or its subsequent DoD Instruction (INST)) and

Must have a favorably completed NACI or T1 investigation or equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the CSR must submit for all employees each of the following:

SF-85 Questionnaire for Non-Sensitive Positions Two FD-258 Applicant Fingerprint Cards (or the preferred method - electronic fingerprint submission) Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed NACI or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM.

Failure to provide the required documentation at least thirty (30) days prior to the individual's start date may result in delaying the individual's start date.

ABILITY ONE

NAVSUP FLCN Regional Directorate may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLCN Regional Directorate contract.

AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

(a) Except as specified in paragraph (b) below, no order, statement, or conduct of Government personnel who visit the Contractor's facilities or in any other manner communicate with…

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