RFP-33-11-325 Amendment to RFP 04-23-2010.pdf

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Information Technology Infrastructure and Support Services (ITISS)
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RFP-33-11-325
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File Type Posted
RFP-33-11-325 Amendment 05-10-2010.pdf PDF
RFP-33-11-325 USNRC ITISS Responses Package 7 to Vendor Questions.pdf PDF
RFP-33-11-325_USNRC_ITISS_Responses_Package_6_to_Vendor_Questions 1 .pdf PDF
RFP-33-11-325 USNRC ITISS Responses Package 5 to Vendor Questions.pdf PDF
RFP-33-11-325 Amendment 05-06-2010.pdf PDF
RFP-33-11-325 USNRC ITISS Responses Package 4 to Vendor Questions.pdf PDF
Revised Price Schedule Template 4-30-10.xlsx XLSX spreadsheet
RFP-33-11-325 - NRC ISSC Current Service Desk Statistics.pdf PDF
RFP-33-11-325 USNRC ITISS Responses Package 3 to Vendor Questions.pdf PDF
RFP-33-11-325 USNRC ITISS Security Tools.pdf PDF
RFP-33-11-325 Responses to Vendor Questions 2.pdf PDF
Revised Price Schedule Template.xlsx XLSX spreadsheet
RFP-33-11-325 Amendment 1.docx DOCX document
RFP-33-11-325 Responses to Vendor Questions 1.pdf PDF
RFP-33-11-325 Disincentive Model Explanation.pdf PDF
NRC ITISS SOW Appendix G - Consolidated IT Roadmap - Draft.pdf PDF
Attachment A - NRC ITISS Statement of Work.pdf PDF
Attachment D - Price Schedule Template.xls XLS spreadsheet
Attachment B - LH Billing Instructions.doc DOC document
Attachment F - Inventory List.xls XLS spreadsheet
Attachment E List of Contracts.doc DOC document
Attachment C - FP Billing Instructions.doc DOC document
Attachment H - OCOI Guidelines.doc DOC document
RFP-33-11-325.DOC DOC document
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U.S. Nuclear Regulatory Commission Amendment to RFP 4/23/2010 Information Technology Infrastructure and Support Services (RFP-33-11-325)

Amendment to RFP 4/23/2010 Page 1 of 2

The following clarifications and corrections are issued as an amendment to RFP-33-11-325, which was originally issued on March 24, 2010:

1. General clarification: Offerors should validate their bids for 180 days.

2. General Clarification – Project Manager and Program Manager are used interchangeably and refer to the same role.

3. Attachment D, Pricing Template – The pricing template has been reissued. Offerors are to calculate base year pricing making the assumption of 12 months of support. Initial Phase-in Transition hours were estimated by the NRC and offerors are free to add more hours if they feel they are needed or reduce hours. Also, note that closeout transition pricing is no longer included in Option Year 3. Errors in formulas were corrected, and the duplicate reference to U015 was also corrected.

4. Attachment E – Title should say “Attachment E” not “Attachment F”

5. RFP Section E.14.d.2 – The paragraph should begin with “For all Key Personnel”

6. RFP Section E.18 – Add “Font size does not apply to tables, diagrams, charts, etc. The font size for tables, diagrams, charts, etc., is to be left up to the discretion of the offeror as long as clarity and ease of understanding is maintained”

7. RFP Section E.14.d.3(b) – Change reference to “Attachment F” to be “Attachment E”.

8. RFP Section E.14(a), paragraph 1. Add a final sentence to the paragraph: “With the exception of charts, graphs, illustrations, etc. Vendor’s proposals must be on 8.5” x 11” paper, printed single sided.”

9. Statement of Work Section C.3.1, Table 1, page 4 – Note the update to the Safeguards

Contract Information below. This information supercedes all other information provided concerning the Safeguards contract, including the previously-issued question response.

Contract Description Start Base End Options

Data Center Facilities Operations; FY 2009 Q3 FY 2012 Q3 2 (1 Year Each)

Data Center System Administration; FY 2010 Q2 FY 2011 Q2 4 (1 Year Each)

Wireless Telephone Services Management; FY 2009 Q3 FY 2010 Q3 4 (1 Year Each)

Nuclear Security and Incident Response (NSIR) Operations Center Network Management.

FY 2010 Q1 FY 2011 Q1 4 (1 Year Each)

Safeguards Wireless Local Area Network FY 2009 Q2 FY 2010 Q2 9 (1 Year Each)

Emergency Response Data System FY 2011 Q1 FY 2012 Q1 4 (1 Year Each)

10. Statement of Work Section C.4.2 – Moves – Should say 6000 moves in 2014 and 2015, not

6000 in each year.

11. Statement of Work Section C.4.4.3.1 – Change 323 to 276

U.S. Nuclear Regulatory Commission Amendment to RFP 4/23/2010 Information Technology Infrastructure and Support Services (RFP-33-11-325)

Amendment to RFP 4/23/2010 Page 2 of 2

12. Statement of Work Section C.5.1.7.3 – Remove requirement 25

13. Statement of Work Sections C.5.2.3.1, C.5.2.3.2, C.5.2.3.4 – Change “upon award” to say

“The offeror shall propose…and upon award will work with the NRC to incorporate existing policies and procedures in their solution.”

14. Statement of Work Section C.5.2.4.1 – ITISS contractor to provide 10 licenses to NRC employees

15. Statement of Work Section C.6.3.1 – Remove “and number of hours worked”

16. Statement of Work Section C.8 – Remove paragraph 2; ITIL v3 expert is not required.

17. Statement of Work A.3 – Clarifications to the disincentive model were issued on April 20, 2010.

18. Statement of Work A.4, Table 1 – SLR to read “one (1) day to configure and ship new

Blackberry device.”

19. Statement of Work A.4, SLR Table 2 – The formula for the time to traverse the email gateway SLR should be: “Number of instances within performance target ÷ Total number of instances during measurement interval = Service level attained”

20. Statement of Work A.4, SLR Table 2 – All service measures in Table 2 referring to elapsed time should begin with “Elapsed time from date/time an authorized request…”

21. Statement of Work A.4, SLR Table 3 – The time to restore metric only applies to backups where data is stored locally

22. Statement of Work A.4 - All SLRs – Unless otherwise listed the measurement period is monthly

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