RFP Attachment 01 - PWS.pdf

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Performance Work Statement for

Aerospace Ground Equipment/Special Purpose Vehicle (AGE/SPV) Fire and Safety Vehicle Repair Support for the Royal Saudi Air Force F-15 Fleet

Purchase Request: FD2060-25-31659

February 02, 2026

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1.0 Description of Services

This Performance Work Statement (PWS) outlines the management, repair, and maintenance of Aerospace Ground Equipment (AGE), Special Purpose Vehicle (SPV) and Fire and Safety Vehicles Repair Services (AGE/SPV) required to support the Royal Saudi Air Force (RSAF) F-15 fleet. The Contractor shall provide unclassified repair, refurbishment, and return services on a broad range of RSAF F-15 C/D/S and SA AGE/SPV/Fire Safety Vehicles and components.

Additional RSAF F-15 reparable support items may be added to this effort through contract modifications.

1.1 Objective(s):

This PWS has two (2) primary objectives in support of the RSAF F-15C/D/S/SA fleets. The first objective is to establish and manage inspection, repair, refurbishment, and/or replacement of RSAF Aerospace Ground Equipment (AGE) contained in the AGE-SPV History list. AGE includes Special Purpose Vehicles (SPV), and Fire and Safety vehicles. The second objective is reporting and analyzing Turn-Around-Time (TAT) associated with the first objective. Priorities will be established by the PMO along with RSAF In Accordance With (IAW) available funding.

AGE Requirements:

• Inspect, manage, report, and analyze average TAT to enhance material management and improve throughput, resulting in better asset visibility and issue effectiveness

• Induct AGE into the Contractor’s established maintenance network

• Inspect, repair, and transport AGE to designated facilities within the Kingdom

• Modify AGE/SPV, and Fire and Safety Vehicles

• Minimize downtime by ensuring that Periodic Maintenance Inspection (PMI) is scheduled and completed on time

All of the work outlined in this PWS will be performed in the Kingdom of Saudi Arabia. As such, the laws of the Kingdom of Saudi Arabia (KSA, referred to as “the Kingdom” throughout this document) are in force and KSA customs and traditions will be respected and obeyed.

1.2 Benefit to United States Air Force (USAF):

This contract directly benefits the implementing agencies: The USAF and the RSAF. The management services described herein provides for repair and return of RSAF F-15 AGE/SPV and support items authorized and directed by current Letters of Offer and Acceptance (LOA) from the Kingdom of Saudi Arabia.

1.3 Background:

The RSAF operates and supports three (3) variants of the F-15 including C/D models, and the F- 15S which was produced in the mid-90s, and the F-15 SA. Recently, a new requirement was established for a major F-15 Fleet Modernization Program (FMP). The program includes advanced

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systems and weapons delivery capabilities designed to significantly improve the lethality, reliability, and survivability of the RSAF F-15 fleet. As a result, 84 F-15SA new production aircraft were ordered from Boeing, the single qualified source. In addition to the new production aircraft, up to 64 existing S model aircraft are being converted to SA model aircraft. The resulting larger fleet (approximately 210 aircraft) of C/D and SA aircraft will require a continuation of repair and return support for the AGE/SPV and Fire Safety Vehicles far into the future.

2.0 Services Summary

Performance Objective PWS

Reference Performance Threshold

Quality of CDRL deliverable 4.2.1 There shall be no more than 1 rejection of any deliverable. There shall be no more than two (2) total rejection(s) of deliverables per contract year.

The Government will reject a deliverable if two (2) or more technical errors or three (3) or more minor errors are found within the deliverable.

The rejected deliverable shall be corrected and resubmitted within seven (7) business days of notification of Government rejection.

Receipt of CDRL deliverable 4.2.2 There shall be no more than 2 late submission(s) of deliverables per contract year.

The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

MIS Availability 4.7 The MIS shall be available (ability to access all required MIS functions by approved and authorized users) for use at least 98% of the time each month.

Any MIS outage will be restored within 48 hours after identified (based on a 24-hour timeframe).

MIS Accuracy 4.7 The MIS shall be accurate, with no more than five (5) inaccuracies identified on a quarterly basis.

Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS.

Delivery of Repair 4.11 AGE repaired assets shall be delivered in accordance with the schedule defined by the contract.

There shall be no more than 2 late delivery (ies) per Month. The Contractor shall notify the Government if the delivery of any asset will not meet the scheduled delivery date and negotiate a revised delivery date.

The late asset shall be delivered by the revised delivery date that is deemed acceptable to the Government.

AGE Equipment TAT 4.12.2 ≤ 50 DAYS for Major maintenance, Powered ≤ 25 DAYS for Major maintenance, non-Powered

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≤ 10 Days for Minor maintenance, Powered ≤ 5 Days for Minor maintenance, non-Powered ≤ 10 Days for PMI Powered ≤ 5 Days for PMI Non-Powered

All TAT in Base Year and Option Years Fire and SPV TAT 4.12.2 ≤ 50 DAYS for Major maintenance, FIRE/ SPV

≤ 10 Days for Minor maintenance, FIRE/SPV ≤ 10 Days for PMI FIRE/SPV

All TAT in base year and option years Timely responses to Requests for Information (RFI) for reports and studies from PCO or PM

4.21 95% of the time, the Contractor shall acknowledge receipt within one (1) business day. The Contractor shall 95% of the time submit response within 15 business days of RFI receipt or establish Government-approved suspense date.

Defect-free repair 4.22 AGE/SPV repaired assets shall pass inspection with no more than one failure per Month. At a minimum, 98% of repaired assets shall pass initial inspection.

The remaining 2% (or less) of failed assets shall pass on the second attempt. This metric will be calculated monthly.

Adherence to Contractor Quality Management System

(QMS)

5.9 Surveillance will be conducted by the COR to ensure

that it is effective in meeting the requirements of ISO 9001:2015.

3.0 Government Property:

United States Government Furnished Property (GFP), materials, and services may be requested by the Contractor in the execution of this contract. Contractor acquired property may be approved by the USG in support of the TAT performance management objectives of this contract. For the purposes of these requirements, any USG GFP discussed herein or identified for the contract is actual property of the RSAF; this property will be known as USG GFP for the purposes of this effort, as these requirements will be contracted for and managed by the USG on behalf of the RSAF. In addition, all GFP will be tracked IAW USG GFP tracking requirements.

The Contractor may request that the USG provide material needed to achieve TAT performance objectives. GFP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tool/test equipment needed to expedite repairs. In accordance with FAR Part 45 and the applicable DFARS, the Contractor shall constantly account for all such material, and maintain and report data reflecting its cost, location, use, and disposition.

3.1 Contractor Responsibility:

The Contractor shall be responsible for Government property in their possession IAW the Federal Acquisition Regulation (FAR) and applicable supplements and shall be in compliance with all

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applicable guidance and clauses listed in the contract.

3.2 Government Property to be Provided:

At any point during the duration of the contract, items listed in the GFP list and AGE-SPV History list may become Government property, as they are delivered to the Contractor for repair and/or refurbishment. Additional GFP, materials, and services may be requested by the Contractor in the execution of this contract.

3.3 Reporting of Government Property:

The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession IAW FAR 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause.

The contractor shall record receipt and return of all GFP and/or Contractor-Acquired Property (CAP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by DFARS 252.245-7005. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/.

Reporting material inventory, consumption, and cost performance shall be accomplished on a monthly basis as part of the Contractor material status reporting. The Contractor shall include the date the material was approved for ordering, date ordered, quantity, part number and National Stock Number (NSN), end item NSN and noun, unit cost, total cost, current status of ordered material, and date received. The Contractor shall provide the Government Furnished Equipment (GFE) Report as an appendix to the Monthly Status Report (MSR) as an appendix to the Monthly Status Report (MSR). [CDRL Reference in paragraph 4.2, DI-MGMT-80441D/T, DI-

MGMT-80368A/T]

3.4 Loss of Government Property

Reporting loss of Government property. The Property Loss Function in the Government Furnished Property (GFP) Module of the Procurement Integrated Enterprise Environment (PIEE) is the DoD data repository for reporting loss of Government property in the possession of contractors. The requirements and procedures for reporting loss of Government property to the GFP Module are set forth in the clause at 252.245-7005, Management and Reporting Loss of Government Property.

The Contractor shall report loss of Government property in the GFP Module located in PIEE, https://piee.eb.mil/piee-landing/.

3.4.1 Definition of Loss of Government Property:

“Loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, https://piee.eb.mil/ https://dodprocurementtoolbox.com/ https://piee.eb.mil/piee-landing/

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loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.5 Return or Retention of Government Property:

All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO.

All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract.

3.6 Contractor Acquired Property (CAP):

CAP is intended to prevent and reduce delays as a result of predictive analysis, action planning, and resource commitment before the occurrence of critical shortages. With the approval of the PCO and USG PM the Contractor may be authorized to procure material or equipment needed to achieve TAT performance management goals. CAP may be long-lead items, diminishing manufacturing sources and parts obsolescence items, rotatable spares, bit parts, consumable supplies, or tools/test equipment. All such items approved for procurement will become GFP and will remain the property of the USG. This shall be managed by the Contractor IAW FAR Part 45, tracked and reported to ensure comprehensive accounting, maintenance, and disposition.

3.6.1 CAP Business Case Approval:

A business case is required for CAP approval that clearly demonstrates cost, schedule, quality, or other material justification based on analytics and performance tracking managed by the Contractor and reported to the PM. Each business case must include a cost/benefit analysis that clearly reflects the advantages such as return on investment in terms linked to the principal performance factors in this contract: TAT and value stream performance. CAP business cases are only to be submitted when absolutely necessary. As such, the contractor will minimize CAP business cases, which are not a reimbursable expense. A clear return on investment should result from an approved CAP. Lagging indicator requests should be avoided.

The Contractor shall send a request list for CAP Material/Property to the PCO and PM for approval. The list shall include nomenclature, part number (P/N), national stock number (NSN), as well as end item NSN, unit price, quantities, estimated delivery time, and total cost. The CAP list shall only include parts that are purchased for the repair of items expected to be inducted during

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the contract’s period of performance. The Contractor shall provide the GFP/CAP list as part of the Technical Report – Study/Services as an appendix to the Monthly Status Report (MSR) [CDRL Reference in paragraph 4.2, DI-MISC-80508B/T, DI-MGMT-80368A/T].

The PCO will provide approval notification to the Contractor. Upon approval by the USG, the Contractor shall purchase the approved items from qualified sources. The Contractor shall ensure that CAP management, location, transfers, and use be accomplished in accordance with FAR 52.245-1. Reporting shall occur for all CAP applied/purchased on this contract after Government approval.

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance:

The period of performance will include a one-year base period and four (4) one-year options, with a six-month option to extend services.

4.1.2 Place of Performance:

These services shall be performed at the Contractor’s facility and RSAF locations listed in Table

1. Work may be performed at other locations, as RSAF mission requirements may dictate. The Contractor’s facility shall be adequate to support these requirements, as approved by the USG PM/PCO. All minor/PMI maintenance should be completed “on base”, major maintenance may be completed “off base”. Minor/PMI maintenance may be performed “off base” occasionally, with PMO approval. Approval request should be emailed to the PMO within 7 business days.

All facilities that the Contractor uses in support of this contract shall be leased, not purchased.

As performance of this contract is expected to occur inside the Kingdom, the Contractor shall possess a Saudi business license for the duration of the period of performance.

The Contractor shall be able to repair equipment from seven (7) F-15 locations identified in the table below. Travel may be required to other locations as identified and approved by the USG. A check mark in “AGE/SPV Repair” column means there is AGE/SPV equipment at that location.

The Contractor may determine whether to repair at location or at an “off base” location.

Table 1

In-Kingdom Location RSAF Operating Base/Location (2) AGE/SPV Repair

Dhahran, SA King Abdul Aziz Air Base (KAAB)

Khamis, SA King Khalid Air Base (KKAB)

Taif, SA King Fahad Air Base (KFdAB) ✓ Tabuk, SA King Faisal Air Base (KFAB) ✓

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Riyadh, SA(1) Riyadh Air Base (RAB); RSAF Headquarters; Prince Sultan Air Base (PSAB); PDM/Conversion Facilities

Hafr al Batin, SA King Saud Air Base (KSAB) ✓ Al Jouf, SA Al Jouf Air Base (AJAB) ✓

NOTES:

(1) In the vicinity of Riyadh, the Contractor facility must provide a surge capability that provides simultaneous maintenance actions up to a maximum of 18 fire and safety vehicles.

(2) Pick-up locations for AGE/SPV material may be located with forward operating locations in-Kingdom. When requested, the Contractor will be expected to pick up equipment from these forward operating locations.

4.2 Contract Data Requirements List(s) (CDRL)

All data and documentation shall be delivered in accordance with the CDRLs. The Contractor shall provide monthly status reports detailing work accomplished and progress achieved for tasks performed. Reports will include any technical problems, funds expended and funds remaining.

[CDRL Reference in paragraph 4.2, DI-MGMT-80368A/T]

Document Identifier Base Year

Option Year

Option Year

Option Year

Option Year

Option Year

DID Title PWS Reference(s)

A001 B001 C001 D001 E001 F001 DI-

MGMT-

80441D/T

Government Property (GP) Inventory Report

3.3, 4.2

A002 B002 C002 D002 E002 F002 DI-

MGMT-

80368A/T

Status Report 3.3, 4.2, 4.2.7, 4.8, 4.19, 4.20, 4.23, 5.2.5, 5.5.2

A003 B003 C003 D003 E003 F003 DI-

MISC-

80508B/T

Technical Report-Study/ Services

3.6.1, 4.2, 4.7, 4.19

A004 B004 C004 D004 E004 F004 DI-

MISC-

81943/T

Trip/ Travel Report

4.2, 4.2.7

A005 B005 C005 D005 E005 F005 DI-

MGMT-

80004A/T

Management Plan

4.2, 4.4

A006 B006 C006 D006 E006 F006 DI-

ADMN-

81249C/T

Meeting Agenda

4.2, 4.4.3

A007 B007 C007 D007 E007 F007 DI-

MGMT-

81605/T

Briefing Material

4.2, 4.4.3

A008 B008 C008 D008 E008 F008 DI-

ADMN-

81250C/T

Meeting Minutes

4.2, 4.4.3

A009 B009 C009 D009 E009 F009 DI-

MGMT-

81468A/T

Contract Funds Status Report

(CFSR)

4.2, 4.9

A00A B00A C00A D00A E00A F00A DI-

MGMT-

81453B/T

Data Accession List

4.2, 4.10

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A00B B00B C00B D00B E00B F00B DI-QCIC-

81722/T

Quality Program Plan

(QPP)

4.2, 4.22

A00C B00C C00C D00C E00C F00C DI-

MGMT-

81899/T

Diminishing Manufacturing Sources and Material Shortages

(DMSMS)

Implementation Plan

4.2, 4.23

A00D B00D C00D D00D E00D F00D DI-

MGMT-

81945/T

Phase-Out Transition Plan

4.2, 4.30

A00E B00E C00E D00E E00E F00E DI-

SAFT-

81563/T

Accident/ Incident Report

4.2, 5.4.3, 5.5.2

A00F B00F C00F D00F E00F F00F DI-

SAFT-

81626/T

System Safety Program Plan

(SSPP)

4.2, 5.5.1

4.2.1 Quality of CDRL Deliverable:

There shall be no more than one (1) rejection of any deliverable. There shall be no more than two

(2) total rejection(s) of deliverables per contract year. The Government will reject a deliverable if two (2) or more technical errors or three (3) or more minor errors are found within the deliverable.

A technical error is defined as the format not being IAW the CDRL or the content not being accurate and complete IAW the CDRL, PWS or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within seven (7) business days of notification of Government rejection.

4.2.2 Receipt of CDRL Deliverable:

CDRL deliverables shall be submitted via Wide Area Workflow (WAWF) and submitted directly to the Multi-Function Team (MFT) member(s) identified on the CDRL. There shall be no more than 2 late submission(s) of deliverables per contract year. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

4.2.3 Packaging:

The Contractor shall package and mark material IAW the contract/order Air Force Materiel Command (AFMC) Form 158, Packaging Requirements, and applicable Government regulations.

The contractor shall ensure that all packages leaving the Kingdom of Saudi Arabia for repair are packaged and labeled IAW MIL-STD-129, AFMAN24-204_IP, 49 CFR and other model regulatory documents. The contractor shall perform all warehouse duties necessary for the successful operation of this contract. The contractor shall ensure that all personnel involved in

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handling, repackaging, and loading operations are properly trained and understand marking and labeling requirements to ensure packaging documentation matches item to be shipped for repair.

The contractor shall ensure that all personnel who operate materials handling equipment (MHE) are properly trained and licensed.

The Contractor shall package and mark material for movement, shipment, receipt, and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to electrostatic discharge damage IAW ANSI/ESD S20.20 “ESD Association Standard for the Development of an Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices), and ESD TR20.20, “Handbook for the Development of an Electrostatic Discharge Control Program for the Protection of Electronic Parts, Assemblies and Equipment.

IAW MIL-STD-2073-1E, Standard Practice for Military Packaging, shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158.

4.2.4 Component Finishing:

The Contractor shall ensure that SORs restore exterior finishes of repaired items IAW governing Technical Orders (TOs) or commercial manuals, as applicable.

4.2.5 Counterfeit Electronic Parts:

The Contractor shall establish and maintain a counterfeit electronic part detection and avoidance system to mitigate the risk of counterfeit electronic parts being installed in end items or otherwise entering the RSAF inventory.

The system shall incorporate processes/procedures to address the requirements listed IAW the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract. The Government's review of the Contractor’s system will be accomplished as part of the evaluation of the Contractor’s purchasing system IAW the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract.

4.2.6 Holidays and Facility Closings:

IAW AFMC MP5337.1, Service Contracts - General. All Contractor employees working within the Kingdom of Saudi Arabia shall observe six (6) Saudi holidays in a calendar year during Ramadan and Hadj. The Contractor shall prepare a holiday schedule for the months of Ramadan and Hadj which provides each individual with six (6) days of total holidays during the months of Ramadan and Hadj and which has minimum impact on mission capability. Four (4) additional

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USG holidays will be observed on 1 January, 4 July fourth Thursday in November, and 25 December. When any of the USG holidays fall on a non-workday, the holiday will be observed on either the preceding or succeeding workday.

4.2.7 Travel:

Travel requests for Contractor personnel shall be submitted to the USG PM/PCO via email, a minimum of fourteen (14) business days in advance of departure and prior to costs being incurred (a minimum 45 days for travel to the Kingdom to allow time for RSAF approval). The PCO will pre-approve all travel requests within seven (7) business days prior to departure. Travel and per diem costs by Contractor personnel shall be reimbursed on the basis of maximum daily equivalent allowed by a USG employee in the DoD Civilian Personnel Joint Travel Regulations (JTR) and shall be conducted IAW Federal Acquisition Regulation (FAR) 31.205-46, Travel Costs, and shall be in compliance with all applicable guidance and clauses listed in the contract. The Contractor shall to the maximum extent possible/ provide in the Monthly Status Report (MSR) a forecast of direct travel that is expected to occur within the next 30 days [CDRL Reference in paragraph

4.2, DI-MGMT- 80368A/T].

All travel by the Contractor performed on this contract that requires access to RSAF Bases will require notification not later than 45 days prior to the required travel date and subsequent approval by the RSAF prior to departure. For travel in the Kingdom, the Contractor shall provide the USG the below information for base passes/country clearances.

• Documentation that describes: purpose of trip, locations and dates of trip, arrival and departure dates, flight information, costs, and attendees

• For each attendee the Contractor shall provide an electronic colored copy of their passport and visa

Travel by Contractor personnel shall be conducted IAW FAR 31.205-46. Travel costs shall be included in trip reports. Any travel costs incurred by the Contractor without prior approval of USG will be borne by the Contractor.

Contractor trip/travel reports shall accompany the MSRs as separate attachments. In any instance where reports cannot be provided, a statement of nondisclosure from the RSAF is required [CDRL Reference in paragraph 4.2, DI-MISC-81943/T].

4.2.8 RSAF Facilities:

It will be the Contractor’s responsibility to gain access to RSAF bases and facilities necessary to conduct the requirements set forth within this PWS. After contract award the USG PM/PCO will provide RSAF base POCs as applicable. The Contractor shall be subject to all appropriate RSAF military rules and regulations while working on RSAF military installations.

4.3 Transition:

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The Transition period for this contract will be complete no later than 60 days after contract award.

The Contractor should make every attempt to transition sooner. At the completion of the transition period, the Contractor shall be fully operational IAW the PWS.

4.3.1 Transition Activities:

The Contractor will be allowed a period of transition to ensure a smooth transition and all contract requirements are in place. Activities that will be completed during the transition period include, but are not limited to: Hiring any CONUS and/or OCONUS employees, initial/upfront work required to set up housing or other amenities for employees in Kingdom, establishing Source of Repair relationships, having the Management Information System (MIS) (para 4.7) in place and functional, have asset tracking established and locate/secure in-Kingdom facilities required.

For the transition in and out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. At the point in time in which the Contractor has fulfilled any portion of transition needs, the Contractor shall begin work. All repair and return services items shall be inducted by the Contractor 75 days after contract award; SORs should be established and approved no later than 90 days after contract award. The Contractor performance measurement, identified within the Services Summary paragraph 2.0 will begin 90 days after contract award.

The soliciting of personnel for employment during their duty hours is prohibited. Included in the transition the Contractor shall obtain background/security checks for personnel, obtain proper identification cards, and obtain line badges, email and computer accessed accounts shall be established.

4.4 Program Management:

The Contractor shall establish and maintain an effective management organization for the program with a program manager and appropriate staff to cover administration and repair support efforts.

The Contractor shall facilitate communications between its management organization and the USG. The Contractor shall develop and implement a management system to manage all technical performance, cost, risk, schedule, and data delivery requirements of this contract.

The Contractor shall provide program management, business management, procurement, program planning, supply chain management, property management, analytics, and quality assurance to meet the financial, scheduling, and technical requirements of the contract.

The Contractor shall deliver a Program Management Plan to the USG 30 days after contract award.

If any changes to the Program Management Plan occur, the CDRL should be updated accordingly and resubmitted within 30 calendar days of the identified change [CDRL Reference in paragraph 4.2, DI-MGMT- 80004A/T].

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4.4.1 Formal Program Reviews:

4.4.2. Program Kickoff:

The Contractor shall host an initial contract kickoff meeting within 10 business days of contract effective date; location will be at a Warner Robins, GA. location.

4.4.3 Program Management Reviews (PMRs):

The Contractor shall host PMR meetings, as required, in support of the program to review project status, evaluate progress, discuss issues/problem areas, and all open service and repair actions.

PMRs will be scheduled at least quarterly and may be conducted via video teleconference or at a location designated by the PCO or USG PM. The RSAF will be invited to participate as an observer in these meetings. The Contractor shall not conduct formal meetings, such as PMRs, with the RSAF unless a USG representative is present. Contractor support shall include designating a hotel and arranging a suitable conference room (when needed), agenda development [CDRL Reference in paragraph 4.2, DI- ADMN-81249C/T], briefing development and submission [CDRL Reference in paragraph 4.2, DI-MGMT-81605/T], and the preparation and distribution of meeting minutes [CDRL Reference in paragraph 4.2, DI-ADMN-81250C/T].

4.5 System Level Reviews (SLR):

The Contractor shall support up to two (2) additional meetings per year to review repair data at the system level, which may include in-Kingdom meetings at Riyadh and/or Dhahran. This meeting may be held in conjunction with any other in-Kingdom PMR, when feasible. The contractor shall host and support all SLR meetings the same as the support requirements listed above in PWS section 4.4.3. For instance, support shall include the designation of a hotel, provide a suitable conference room as needed, etc. SLRs are intended to present an integrated view of the effectiveness of AGE/SPV repair and material maintenance management. SLR topic areas may evolve based on the resolution or emergence of sustainment support issues, or as requested by

PMO.

4.6 Over and Above Work:

During the course of performing maintenance and repair efforts within the general scope of the contract, the Contractor is required to seek approval from the PCO (Procuring Contracting Officer) and PM (Project Manager) for additional work that is necessary to satisfactorily complete repairs according to the terms of the contract and PWS; referred to as Over and Above.

The Contractor shall submit a request to the PCO and PM for approval of Over and Above work which shall include essential data about the discrepancy, type of repair, material, NSN, Part Number, Serial Number, estimated work completion date, and estimated delivery date. Data shall be sufficient to satisfy contract requirements and obtain the authorization of the PCO to perform the proposed work.

4.7 Management Information Systems (MIS):

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The Contractor shall provide the USG access to reports that reside within a MIS that shall be used to administer this contract. The MIS shall be a secure Web-based MIS, accessible 24 hours per day. Any information within the MIS may be shared with the RSAF personnel/POC at any point in time by USG program office. Any USG contractor granted access to the MIS shall sign a Non- Disclosure Agreement (NDA) specifically covering the form, substance, and contents of the MIS. Internet access to the MIS will be restricted to only authorized users and shall be protected using encryption methods, a user identification methodology and a password. The MIS shall be available (ability to access all required MIS functions by approved and authorized users) for use at least ninety eight percent (98%) of the time each month. Any MIS outage will be restored within 48 hrs. once identified. The MIS shall be accurate, with no more than five (5) inaccuracies identified on a quarterly basis. Inaccuracies will be based on user surveillance and identification of inaccurate data within the MIS.

The MIS will retain all previously input data in a manner that is easily accessible and searchable.

All data including monthly reports generated within or by the MIS will be archived and remain accessible for the life of the contract as historical information. The overall repair status of all items shall be managed using the Contractor's MIS. The MIS reportable fields should capture report by item and serial number, induction date, SOR, information regarding failures, information pertaining to repair actions taken, estimated delivery/completion date, turnaround time, purchase order numbers, and actual delivery/completion date. The MIS must be searchable via any individual input data and should contain performance analytics that track trends for analysis purposes.

The Contractor shall provide training, as requested by the USG PM/PCO, regarding access and retrieval of the MIS data as well as MIS report generation.

At the end of this contract, the Contractor shall provide a final MIS Report that includes the current status of all MIS data fields used or generated by the MIS for the performance of this contract.

Additionally, for repair services data in the MIS, historical data for the entire period of performance shall be provided [CDRL Reference in paragraph 4.2, DI-MISC-80508B/T].

4.7.1 Authorized MIS Users:

The USG will identify initial authorized users requiring access to the contractor’s MIS within 30 calendar days after contract award. The contractor shall maintain a list of all authorized MIS users and ensure that a current list of authorized users is available to the PCO and US Government program manager at all times.

4.7.2 Action Items:

Action items or issues of concern identified in any telecoms, PMRs, or other meetings shall be documented by the Contractor in the MIS system. Appropriate tracking methods shall be employed to ensure all issues or concerns are placed in suspense to appropriate points of contact and the results of any actions taken are noted. Historical action items shall be available for up to three years after contract completion.

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4.8 Monthly Status Report (MSR):

The Contractor shall prepare and deliver MSRs electronically IAW [CDRL Reference in paragraph 4.2, DI-MGMT- 80368A/T].

The Contractor shall address, at a minimum, the following in the monthly report:

4.8.1 AGE Status Report:

a. Overall status of all items inducted

i. Date of RSAF Request

ii. NSN

iii. Serial Number / Vehicle Identification Number (VIN)

iv. Estimated Delivery Date

v. Actual Delivery Date

vi. Odometer/Hour meter reading at delivery

vii. Date of Induction

viii. Estimate work completion date

ix. Actual work completion date

x. Place/Site of Induction

xi. Late Items

xii. Remarks

xiii. AWP identification and status

xiv. PMI due dates

b. TAT metrics

c. GFP/CAP applied/purchased

d. Action Item Review

4.9 Contract Funds Status Report:

The Contractor shall deliver to the USG PM and PCO a monthly Contract Funds Status Report (CFSR) [CDRL Reference in paragraph 4.2, DI-MGMT-81468A/T].

4.10 Data Accessions List (DAL):

The Contractor shall include provisions for supporting Government access to data identified in the DAL. The Contractor shall maintain a current listing of DAL artifacts available via the Management Information System (MIS) [CDRL Reference in paragraph 4.2, DI-MGMT- 81453B/T].

4.11 AGE Technical Requirements:

AGE items are identified in the AGE-SPV History list. The RSAF will identify and deliver to the Contractor any items requiring inspection/modification/repairs at the designated drop off point.

The RRS Repair History list, and AGE-SPV history files will be updated as needed and incorporated into the contract annually. There shall be no more than 2 late deliveries per Month.

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4.12 AGE TAT

4.12.1 AGE TAT Calculation:

AGE TAT is defined as the calendar days between the dates the RSAF identify a broken asset requiring pickup at the designated drop off point, to delivery of a serviceable item back to the RSAF. On an exception basis, adjustments may be allowed by the USG for AWP, BER, BPR, ROD, or other uncontrollable factors identified by the Contractor. AGE TAT is defined as the TAT of each item that fall within these categories (AGE/SPV and Fire and Safety Vehicles). The Contractor shall notify the USG PM of any delays caused by AWP. The Contractor may request exceptions to the TAT computation from the PCO and USG PM. Notification to the USG shall be provided within 30 calendars days of the occurrence of each exception.

4.12.2 AGE TAT Performance and Reporting:

The Contractor shall overhaul, repair (to include preventative maintenance), refurbish, and deliver AGE/SPV and Fire and Safety vehicles in the maintenance cycle to the RSAF within, or less than, the following maximum average turnaround times in Base Year and Option Years:

• AGE/SPV equipment:

≤ 50 DAYS for Major maintenance, Powered

≤ 25 DAYS for Major maintenance, non-Powered

≤ 10 Days for Minor maintenance, Powered

≤ 5 Days for Minor maintenance, non-Powered

≤ 10 Days for PMI Powered

≤ 5 Days for PMI Non-Powered

• Fire and Safety Vehicles:

≤ 50 DAYS for Major maintenance, FIRE/ SPV

≤ 10 Days for Minor maintenance, FIRE/SPV

≤ 10 Days for PMI FIRE/SPV

All TAT in base year and option years

4.13 AGE Inspection:

The Contractor shall conduct an incoming inspection to determine the condition of a vehicle or piece of equipment. The inspection will determine if a vehicle is acceptable, repairable, or should

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be processed for disposal. In general, this inspection will determine the condition of a vehicle while accomplishing an estimate of repair costs. The results will be documented in the contractor’s

MIS.

The Contractor shall determine whether repair/refurbishment of each RSAF asset submitted for repair is economically or physically feasible. If the Contractor determines that complying with the requirements of a specific repair request would result in delivery of an item unsafe for use, the safety deficiency along with the cost and lead time to make the item safe for use shall be identified to USG PM/PCO within 10 business days.

4.14 AGE Modification:

Upon request from the USG PM/PCO to modify specified items, the Contractor shall modify AGE/SPV, and Fire and Safety Vehicle equipment. The Contractor is encouraged to voluntarily develop, prepare, and submit Value Engineering Change Proposals (VECP) IAW FAR 48.201 and

FAR 52.248-1.4.22.

4.15 AGE Preventative Maintenance:

The Contractor shall be responsible for AGE/SPV, and Fire and Safety vehicle preventive maintenance. Preventive maintenance is defined as the care and servicing by contractor personnel for the purpose of maintaining equipment in satisfactory operating condition by providing for systematic inspection, detection, and correction of failures either before they occur or before they develop into major defects. The Contractor should refer to each equipment’s technical order or maintenance and user manuals for specific preventative maintenance inspection (PMI) actions.

4.16 AGE/SPV Operator Familiarization (FAM) Training:

As directed and approved by the USG PM/PCO, the Contractor shall, in coordination with maintenance training and the WSLO, provide RSAF assets operator familiarization training on new or modified equipment procured on this contract.

4.17 AGE Manuals:

The prime Contractor shall assist sub-Contractor(s) in ordering TOs, CSTOs, specifications, and drawings required in the repair and/or modification of items on the contract. Data used in support of Foreign Military Sales (FMS) F-15 aircraft component repairs and/or modifications of equipment are available through the USG Technical Order Distribution Office in accordance with TO 00-5-1, Chapter 4. Technical Orders, Country Standard Technical Orders, specification or drawings or any technical data that is "export controlled" shall not be ordered, shipped, or delivered to a foreign-owned Contractor. When appropriate to support repair activities, the USG will provide applicable TOs.

The Contractor shall accomplish AGE Country Standard Time Compliance Technical Order (CSTCTOs), Time Compliance Technical Order (TCTOs) and One Time Inspection (OTIs) IAW TCTO and applicable unit Technical Order (TOs) as requested by the USG PM/PCO. Upon

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completion of CSTCTO, TCTO, OTIs and modifications, the contractor shall update applicable Maintenance Data Collection (MDC) system(s) in accordance with TO 00-20-2 and the handbook for that system.

4.17.1 AGE Original Equipment Manufacturer (OEM) Parts:

OEM parts are to be used in accordance with specifications described in manufacturer instructions, manuals, drawings, and TOs. Used OEM parts may be purchased when one of the following conditions exists:

• A new or rebuilt part is not available from any known source

• A new or rebuilt part is available, but the cost and/or delivery date of a serviceable used part is in the best interest of the Government and approved by the USG

PM/PCO

4.18 Qualified Sources of Repair:

The Contractor, if required, shall identify and utilize qualified sub-contractors for all items in the GFP list of the contract. The Contractor shall exercise due diligence to ensure requisite certifications are current and repair to standards reflecting a quality system that, at a minimum, adheres to the requirements of International Organization for Standardization (ISO) 9001-2008 or later or AS9100C Quality Management Systems (Aviation, Space and Defense Organizations). As stated above, qualified sources are defined as sources that have been technically evaluated by the Contractor and found to be ISO certified, are the OEM for the item, or are certified by the OEM for repair of the item or are certified by a currently OEM approved vendor for the item or are currently an approved supplier of repair of the item to the USG. The Contractor shall possess the technical evaluation capability needed to evaluate the qualifications of candidate SOR. The Contractor shall recommend such sources that are found to be qualified by the above criteria for review and approval by the USG. The Contractor is required to exercise due diligence to assure that the right number of qualified SOR are identified and utilized based upon capacity demand-based analytics. Even if an item is on the USG MRIL, the Contractor is responsible for confirming SOR qualifications by obtaining and maintaining appropriate documentation supporting the above criteria. If the Contractor is unable to identify a SOR within 30 calendar days of receipt of a new repair item requirement, the Contractor shall notify the PCO and PM in writing either by letter or electronic mail. Notification shall include impact to the program and recommended mitigation.

4.19 Management Oversight Data & Performance Analytics:

Contractor shall develop performance management analytics to manage, evaluate, improve, and report overall program and SOR performance. Contractor shall develop additional metrics as required to improve performance. The Monthly Trend Analysis (MTA) will feature but is not limited to the following parameters:

a. Inductions

b. WIP

c. Average Age of WIP

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d. TAT for items repaired

e. Days required to identify new SORs

f. AWP trends by category

g. Top repair cost drivers

h. Top AWP drivers

i. Top WIP drivers by age

j. MICAPS

k. Quality

l. PMI performance

As part of management of repair services reported in the MSR, the Contractor shall track and report SOR schedule, cost, and quality performance management metrics that reflect TAT contract performance management goals and effectiveness in the management of all repair and return actions [CDRL Reference in paragraph 4.2, DI-MISC-80508B/T), [CDRL Reference in paragraph 4.2, DI-MGMT-80368A/T].

4.20 Summary of Maintenance Action Reporting:

The Contractor shall provide analysis of repair cycle performance data including incoming defects, discrepancies found, itemized repairs, parts usage and process constraints, and recommendations for enhancement and make it available to the USG in the MIS or upon request. This will be used as supporting data for program management reviews and responses to USG technical inquiries within the MSR [CDRL Reference in paragraph 4.2, DI-MGMT-80368A/T].

4.21 Request for Information (RFI) Management:

The Contractor shall provide, upon request proactive tracking and rapid turnaround of RFI reports, studies, and inquiries. All such requests will be presented to the Contractor by the PCO or PM in letter or email format. The Contractor shall acknowledge receipt within one (1) business day 95% of the time. The Contractor shall submit a response within fifteen (15) business days of RFI receipt or establish a Government-approved suspense date 95% of the time. The Government will evaluate and approve or reject the Contractor’s response. The Contractor shall track and present a summary of RFI products as part of PMRs.

4.22 Quality Requirements:

The Contractor shall submit their Quality Program Plan (QPP) with their proposal. Subsequent submissions required only if there are changes to the QPP. US Government will have 30 days to approve/disapprove changes. The Contractor shall ensure that qualified vendor or sub-contractor repair to standards reflecting a quality system that, at a minimum, adheres to the requirements of International Organization for Standardization (ISO) 9001-2015 or later or AS9100D or later Quality Management Systems (Aviation, Space and Defense Organizations). Existing quality plans that meet the contractual requirements may continue to be used. The quality system procedures, planning, and all other documentation and data that comprise the quality system shall be made available to the USG for review on request. The USG may perform any necessary

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inspections, verifications, and evaluations to confirm conformance to quality requirements and adequacy of the implementing procedures. The Contractor, in the implementation of this quality plan shall ensure that at least 98% of Contractor-repaired items are defect-free and pass initial inspection. [CDRL Reference in paragraph 4.2, DI-QCIC-81722/T].

DCMA will be the auditing and inspecting agency of the Department of Defense to conduct inspections related to Critical Safety Items (CSI) and any other items requiring inspection at any time. It will be the Contractor’s responsibility to understand DCMA processes and incorporate those processes and timeframes into the overall repair cycle. The Contractor shall provide the required information necessary for DCMA to complete inspections. For CSI items the contractor shall assume 100% Government Source inspections by DCMA.

4.23 Diminishing Manufacture Sources and Material Shortages (DMSMS):

The Contractor shall deliver a DMSMS plan with their proposal that identifies, reports, and monitors obsolescence issues affecting items. Subsequent submissions required only if there are changes to the DMSMS plan. US Government will have 30 days to approve/disapprove changes.

[CDRL Reference in paragraph 4.2, DI-MGMT-81899/T].

The Contractor shall monitor and report any DMSMS issues affecting AGE/SPV repairs as part of the MSR. The Contractor shall brief the USG on DMSMS issues at quarterly PMRs [CDRL Reference in paragraph 4.2, DI-MGMT-80368A/T].

4.23.1 Corrective Actions:

The Contractor is authorized to take appropriate action to direct correction of the discrepancies and process enhancement in a manner that optimizes cost effectiveness and TAT reduction. The Contractor shall coordinate with the USG PM/PCO during the formulation of corrective actions to ensure that planned actions harmonize with program and RSAF Letter of Acceptance (LOA) guidance.

4.24 Repair and Replacement Cost:

4.24.1 Maximum Repair Cost:

The Contractor shall not repair any item if the cost exceeds 75% of the latest acquisition cost (LAC) of the item, unless directed to do so by the USG PM/PCO. For the purposes of this evaluation, the repair cost will include tear down and evaluation costs. To evaluate LAC the Contractor shall conduct market research for the current pricing from three sources. That information and a recommendation will be submitted to the USG PM/PCO for review and approval of the LAC, update of LAC record if approved, and a repair decision or submission of BER. If three prices cannot be sourced, the Contractor shall include this information for review.

4.25 Beyond Economical Repair (BER):

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A BER item is defined as a repairable item, listed in the GFP list, whose repair costs exceed 75% of the latest item acquisition cost in Haystack or FedLog. This cost includes labor, diagnostic charges, parts, taxes, and fees.