RFP 47PF0024R0077.pdf
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- Solicitation number
- 47PF0024R0077
About this file
This document is a Request for Proposal (RFP) issued by the U.S. General Services Administration for janitorial and related services at two locations - the Dayton TSA International Airport in Dayton, OH, and the Quincy Social Security Administration Building in Quincy, IL.
The procurement is a 100% Small Business Set-Aside with a NAICS code of 561720 and a size standard of $22 million. The objective is to establish two separate IDIQ awards, one for each location. Offerors may submit for either or both locations, but must submit separate offers. The current incumbent contractors are Wiggins Cleaning and Carpet Services for Dayton, OH ($1,258.58 per month) and Steelo Cleaning LLC for Quincy, IL ($3,708.10 per month). The solicitation includes performance-based specifications, sustainable purchasing requirements, exposure control plan, COVID-19 pandemic planning, and details on service calls, quality control, and communication planning. The closing date for proposals is July 30, 2024.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Revised Dayton Section B Electronic Offer.xlsx | XLSX spreadsheet | |
| Amendment 0001.pdf | ||
| RFP 47PF0024R0077 Clarifications.pdf | ||
| 47PF0024R0077 Pre-Proposal Conference Agenda.pdf | ||
| 47PF0024R0077 Virtual Pre Proposal sign in sheet.pdf | ||
| Dayton Section B Electronic Offer.xlsx | XLSX spreadsheet | |
| Quincy SF 33.pdf | ||
| Quincy Exhibit J11 - QCP Template.docx | DOCX document | |
| Quincy Section B Electronic Offer.xlsx | XLSX spreadsheet | |
| Quincy Exhibit J4 - Solid Waste and Recycling Report.xlsx | XLSX spreadsheet | |
| Quincy Exhibit J12 - R5 NCMMS Work Order Required Fields.pdf | ||
| Quincy Exhibit J2 - Quality Assurance Surveillance Plan.docx | DOCX document | |
| Dayton Exhibit J11 - QCP Template.docx | DOCX document | |
| Dayton SF 33.pdf | ||
| Quincy Cost Worksheet.xlsx | XLSX spreadsheet | |
| Dayton Cost Worksheet.xls | XLS spreadsheet |
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Text version
REQUEST FOR PROPOSAL
Request for Proposal (RFP)
U.S. GENERAL SERVICES
ADMINISTRATION
GREAT LAKES REGION
PUBLIC BUILDINGS SERVICE
Acquisition Management Division
Southern Services Team
8899 East 56th Street Indianapolis, IN 46249-0002
PROJECT:
Dayton TSA International Airport 3600 Terminal Drive Dayton, OH 45377-3312
And
Quincy Social Security Administration Building 2401 Lind Street Quincy, IL 62301-3544
SOLICITATION NO: 47PF0024R0077
ISSUE DATE: Monday, July 1, 2024
CLOSING DATE & TIME:
Tuesday, July 30, 2024 1:00 PM (Eastern Time)
CONTRACT NO:
DATE OF AWARD:
ISSUED BY:
U.S. General Services Administration Great Lakes Region Public Buildings Service Southern Services Team 8899 E. 56th Street Indianapolis, IN 46216-0002 erin.turientine@gsa.gov mailto:erin.turientine@gsa.gov
ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract. Please note that it is not inclusive - you are cautioned to carefully read the entire solicita-tion in order to be fully aware of all requirements, provisions, and clauses.
SOLICITATION NO. 47PF0024R0077
GENERAL SERVICES ADMINISTRATION’S MISSION
To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.
“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must“ are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.
SOLICITATION OVERVIEW
This procurement is a 100% Small Business Set-Aside. The North American Industrial Classification Code (NAICS) is 561720 with a size standard of $22 million.
The General Services Administration (GSA) has a need for the continuation of janitorial and related ser-vices at two locations. Location 1: Dayton TSA International Airport in Dayton, OH, and Location 2:
Quincy Social Security Administration Building in Quincy, IL.
The objective of this acquisition is to establish two (2) separate IDIQ awards, one for each location. In order to be considered you do not have to bid on both locations. Offers may either submit for Location 1:
Dayton, OH or Location 2: Quincy, IL. Offerors also have the option of submitting for both, however you must submit a separate offer for each location. A separate contract award will be made for each location.
SOLICITATION ISSUED ELECTRONICALLY
This solicitation is being issued electronically as of the solicitation “Date Issued” in Block 5 of the Stand-ard Form 33 – SOLICITATION, OFFER, AND AWARD. The offeror shall not alter the solicitation or any component thereof (i.e. drawings, etc.). The Government’s version of the solicitation and accompanying components take precedence if a discrepancy arises between the version issued by the Government and the signed documents submitted by the offeror.
INFORMATION COLLECTION REQUIREMENTS
The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.
SYSTEM FOR AWARD MANAGEMENT (SAM)
All contractors must be active in the System for Award Management (SAM), https://sam.gov/ prior to sub-mission of offers to be considered for award.
CERTIFICATE OF INSURANCE
Evidence of acceptable insurance in not less than the amounts and endorsements specified in the contract and in accordance with clauses entitled FAR 52.228-5 INSURANCE--WORK ON A GOVERNMENT INSTALLATION and GSAR 552.228-5 GOVERNMENT AS ADDITIONAL INSURED in Section I of your contract must be submitted to this office within 30 days of award. The insurance carrier is required to waive all subrogation rights against any of the named insured In accordance with these re-quirements, the contract number and the following statement must appear on the policies:
"Contract 47PF0024xxxx. Any cancellation or any material change adversely af-fecting the Government's interest shall not be effective (1) for such period as the laws of the State in which this contract is to be performed prescribe or (2) until 30 days after the insurer or the Contractor gives written notice to the Contracting Of-ficer, whichever period is longer.”
SAFEGUARDING DOCUMENTS
Associated plans, drawings, or specifications provided under this solicitation are intended for use by prospective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building draw-ings/plans, security equipment, security equipment installations, and contract guard service, to include:
1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;
2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;
3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every rea-sonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and
4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.
PERFORMANCE BASED SPECIFICATIONS
Note that the service specifications included in this solicitation are performance-based specifications. These specifications express the Government’s requirements in the form of minimum quality standards. Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.
WAGE DETERMINATION
For incorporation, the applicable prevailing WD(s) for each contract geographic location are as follows:
-Location 1: Dayton, OH - Wage Determination 2015-4731 Rev 23, 04/19/2024 -Location 2: Quincy, IL - Wage Determination 2015-5053 Rev 25, 04/26/2024
CURRENT CONTRACTOR AND CURRENT CONTRACT PRICE
Location 1: Dayton, OH current contractor is Wiggins Cleaning and Carpet Services, located in Englewood, OH. The current monthly price is $1,258.58.
Location 2: Quincy, IL current contractor is Steelo Cleaning LLC, located in Florissant, MO. The current monthly price is $3,708.10.
Although this solicitation is for services basically the same as the current contract Scope of Work, it should be reviewed carefully before submitting a bid.
COMMUNICATIONS PRIOR TO AWARD
Questions concerning this RFP must be submitted via email with the subject header “RFP:
47PF0024R0077 including the Location” (i.e., Location 1: Dayton, OH or Location 2: Quincy, IL) to the attention of: Name: Erin Turientine, Contract Specialist, erin.turientine@gsa.gov
All questions regarding this RFP must be received by the Contract Specialist no later than Wednesday, July 17, 2024, at 12:00 PM EDT. Questions submitted after the specified date and time may not receive a response if the Government does not have sufficient time to provide an answer prior to the bid due date.
NOTICE CONCERNING COMPLETION OF SOLICITATIONS
Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information per offer location. Verify calculations before signing your bid(s). Please Note: In order to be considered you do not have to bid on both locations. Offers may either submit for Location 1:
Dayton, OH or Location 2: Quincy, IL. Offerors also have the option of submitting for both, however you must submit a separate offer for each location. A separate contract award will be made for each location.
The Bid should clearly demonstrate that the contractor has a thorough understanding of the requirement.
Mere statements made by the contractor that he/she understands, can or will meet the RFP requirements or paraphrasing the RFP or parts thereof will be considered inadequate.
Offerors shall submit with their offer the following documents:
Standard Form 33, SOLICITATION, OFFER AND AWARD Section B Electronic Offer Sheet Cost Worksheet FAR 52.212-3 Offeror Representations and Certifications—Commercial Items Offeror’s Checklist (See Section L) Quality Control Plan (See Section C) Past Performance References (3 required)
BOND REQUIREMENTS
BID GUARANTEE AND BOND ARE REQUIRED [ ] ARE NOT REQUIRED [ X ]
If a bid guarantee is required to be submitted with your offer, any contract awarded will require a perfor-mance bond as specified in this solicitation. Offerors who utilize individual sureties should note (1) the requirement for a certified, audited, financial statement for each person acting as an individual surety (see Section L, clause entitled FAR 52.228-1 Bid Guarantee) and (2) the requirements of the clause entitled FAR 52.228-11 Pledge of Assets in Section I.
If bonds are required, also note the requirements of the various bid guarantee and bond clauses in Section I. For example, a new performance bond is required if a contract option for an additional performance period is exercised.
SITE VISIT
Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site consti-tute grounds for a claim after contract award.
An On-Site Visit will be conducted for each individual award location. Pre-registration is required for all attendees. Interested parties must complete the Attendance Form for each location of interest and submit it to the Contract Specialist, Erin Turientine, via email at erin.turientine@gsa.gov. Attendance Forms will be provided in RFP specifying due date and time:
Participants must have a valid, Government issued picture identification, driver’s license preferred, to gain access to the building for an on-site visit. Please note that additional requirements may be necessary to gain access to each perspective award location. Detailed guidelines and instructions will be provided within 1 business day of receipt of Attendance Form(s). Please note that no questions will be asked di-rectly to Property Managers and/or Facility Tenant Staff during visit. Attendees are encouraged to write any questions down and follow (COMMUNICATIONS PRIOR TO AWARD), listed above, procedures to submit questions for response.
To request a reasonable accommodation due to a disability, please contact Erin Turientine at erin.turien-tine@gsa.gov / (773) 658-6998 by Friday, July 7, 2024, at 3pm EDT. NOTE: THE COST FOR PROVIDING
REASONABLE ACCOMODATIONS (SUCH AS SIGN LANGUAGE INTERPRETERS, ETC.) IS THE
RESPONSIBILITY OF THE OFFICE SPONSORING THE EVENT.
EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS
If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.
FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS
If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.
FREEDOM OF INFORMATION ACT (FOIA) REQUESTS
It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown in Block 10 on the first page of the solicitation.
PRICING OF OPTIONS
Offerors shall price the initial base period and the option requirements for the 4 additional 1-year periods by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial base period of performance will apply to the 4 additional years. The minimum wage rates and fringe benefits applicable to the initial base period of per-formance are outlined on the wage rate sheet.
PROMPT PAYMENT DISCOUNT
Block 13 on the first page of the solicitation and possibly the solicitation pricing page(s), is to be used to offer prompt payment discounts. Payment terms are set forth in the Prompt Payment clause in this solici-tation. Offerors are cautioned against inserting any statement that indicates that payment is due sooner that the time stipulated in the Prompt Payment clause. EXAMPLE: Inserting "Net 20" may cause the offer to be rejected as unacceptable, because the entry would be contrary to the 30-day payment terms specified in the Prompt Payment clause.
OPTION TO EXTEND SERVICES
Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.
QUALITY CONTROL PLAN (QCP)
The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a con-tract. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation.
NOTICE TO PROCEED (NTP)
Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.
AVAILABILITY OF FUNDS
Funds are not presently available for award. The Government's obligation under this contract is contin-gent upon the availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.
PROJECT LABOR AGREEMENT
Offerors may submit a price proposal subject to the PLA requirements set forth in this solicitation (a PLA proposal), a price proposal not subject to the PLA requirements set forth in this solicitation, or both.
Any price proposal submitted shall clearly identify whether it is subject to such PLA requirements.
PRE-PROPOSAL CONFERENCE
A virtual pre-proposal meeting has been scheduled for this solicitation. Pre-registration is required for all attendees. Interested parties must complete the Attendance Form for each location of interest and submit it to the Contract Specialist, Erin Turientine, via email at erin.turientine@gsa.gov. Attendance Forms will be provided in the RFP specifying due date, date and time for:
Location 1: Dayton, OH Location 2: Quincy, IL
Detailed guidelines, instructions, and Google Meet Link will be provided within 1 business day of receipt of Attendance Form.
To request a reasonable accommodation due to a disability, please contact Erin Turientine at erin.turien-tine@gsa.gov / (773) 658-6998 by Friday, July 7, 2024, at 3pm EDT. NOTE: THE COST FOR PROVIDING
REASONABLE ACCOMODATIONS (SUCH AS SIGN LANGUAGE INTERPRETERS, ETC.) IS THE
RESPONSIBILITY OF THE OFFICE SPONSORING THE EVENT.
PRE- AND POST-AWARD DEBRIEFINGS
The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.
EQUAL OPPORTUNITY FOR VETERANS AND THE VETS-4212 VERIFICATION
The Vietnam Era Veterans' Readjustment Assistance Act of 1972 (38 U.S.C. 4211 and 4212) (the Act), applies to all contracts and subcontracts for personal property and nonpersonal services (including con-struction) of $150,000 or more except as waived by the Secretary of Labor. Per FAR 52.222-35, when contractors and subcontractors are subject to the Act, it prohibits them from discriminating against quali-fied protected veterans, and requires affirmative action by the contractor to employ and advance in em-ployment qualified protected veterans.
Contractor’s Responsibility - The Act requires contractors and subcontractors to submit a report, per FAR 52.222-37, at least annually to the Secretary of Labor regarding employment of protected veterans. It is accomplished by filing VETS-4212, Federal Contractor Veterans' Employment Report, at https://www.dol.gov/vets/vets4212.htm. This must be completed by September 30th each year.
[THIS NOTICE SHOULD BE REMOVED BEFORE OFFER IS SUBMITTED TO GSA] Rev. April 2022.
Version 1.0 October 3, 2022
Custodial Performance Work Statement & Exhibits
LOCATION 1
SERVICE: CUSTODIAL AND RELATED SERVICES
LOCATION(S): TSA-Dayton International Airport 3600 Terminal Drive Dayton, OH 45377
Period of Performance: November 1, 2024 – August 31, 2025 September 1, 2025 – August 31, 2026 September 1, 2026 – August 31, 2027 September 1, 2027 – August 31, 2028 September 1, 2028 – August 31, 2029
VIRTUAL PRE-PROPOSAL CONFERENCE NOTICE
ON-SITE VISIT NOTICE
ATTENDENCE FORM
SOLICITATION #:47PF0024R0077
Location 1: Dayton TSA International Airport in Dayton, OH
A virtual pre-proposal conference and on-site visit will be scheduled at the times and place set forth below. All prospective offerors are encouraged to attend. Offers are not required to attend both meetings but may choose to attend either one or both at their discretion Please complete and return this form to Erin Turientine, Contract Specialist, via email at erin.turientine@gsa.gov no later than Tuesday, July 9, 2024, at 3:00 PM (EST).
VIRTUAL PRE-PROPOSAL CONFERENCE
Time/Date: Wednesday, July 10, 2024 (12:00pm (est) or 11:00am (ct)
ON-SITE VISIT LOCATION:
Time/Date: Thursday, July 11, 2024 (10:00am (est)
Dayton TSA International Airport (Passenger Terminal Building) 3600 Terminal Drive Dayton, OH 45377-3312 William Manning william.e.manning@gsa.gov
(254) 258-1012
[ ] I plan to attend the virtual conference. [ ] I plan to attend the on-site visit
Attendee Email: _____________
[ ] I do not plan on attending the conference. [ ] I do not plan on attending the on-site visit.
In case of last-minute changes, please be sure to include a phone number:
Name: ___________________________________________
Company: ___________________________________________
Phone: ___________________________________________
TABLE OF CONTENTS
A. Solicitation Form
A.1 Standard Forms:
B. Services, Ordering and Prices
C. Description/Specifications/Statement of Work
C.1 Objectives and Scope
C.1.1 The Contractor Shall
C.1.2 Cleaning Hours
C.1.3 Sustainable Cleaning
C.2 Sustainable Purchasing
C.2.1 Sustainable Product Standards
C.2.2 Proof of Compliance – Reserved
C.2.3 Sustainable Cleaning Plan – Reserved
C.2.4 Hazard Communication Plan
C.2.4.1 Safety Data Sheets
C.3 Standard Services
C.3.1 Interior Services
C.3.1.1 Floor Care
C.3.1.2 Carpets and Rugs
C.3.1.3 Floor Mats and Runners
C.3.1.4 Restrooms, Tenant Break Rooms
C.3.1.5 Fixtures
C.3.1.6 Surfaces
C.3.1.7 Frequently Touched Surfaces
C.3.1.8 Walls
C.3.1.9 Trash and Wastebaskets
C.3.1.10 Elevators, Escalators and Stairways - Reserved
C.3.1.11 Interior Window Washing
C.3.1.12 Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings)
C.3.1.13 Fine Arts Collection – Reserved
C.3.1.14 Historic Buildings - Reserved
C.3.1.15 Policing Inside Areas
C.3.1.16 Interior and Atrium Plants (Government Furnished Plants) - Reserved .. 18
C.3.1.17 Concessions (Cafeterias, Snack Bars and Vending Machine Areas) - Reserved
C.3.1.18 United States Postal Space - Reserved
C.3.2 Exterior Services - Reserved
C.3.2.1 Exterior Plate Glass - Reserved
C.3.2.2 Exterior Window Washing - Reserved
C.3.2.3 Canopies – Reserved
C.3.2.4 Hard Surface Areas - Reserved
C.3.2.5 Ash Receptacles and Trash Containers - Reserved
C.3.2.6 Surfaces (Signs, Tables, etc.)
C.3.2.7 Reserved
C.3.2.8 Excrement Removal (Human, Bird and Animal) - Reserved
C.3.2.9 Policing Outside Areas - Reserved
C.3.3 Snow and Ice Removal - Reserved
C.4 Grounds Maintenance - Reserved
C.5 Solid Waste Management
C.5.1 Solid Waste Management Program - Reserved
C.5.1.1 Excluded Waste Types
C.5.1.2 Solid Waste Audits – Reserved
C.5.1.3 Solid Waste Removal
C.5.1.4 Solid Waste Records and Reports - Reserved
C.5.1.5 Pick-ups on Call – Reserved
C.5.1.6 Recycling
C.5.1.7 Extent of Work
C.5.1.8 Recyclable Materials Disposition – Reserved
C.5.1.9 Reserved
C.5.1.10 Pick-ups on Call – Reserved
C.5.1.11 Recycling Containers
C.5.1.12 Restriction on Use – Reserved
C.5.1.13 Recycling Proceeds - Reserved
C.5.1.14 Solid Waste and Recycling Reports – Reserved
C.6 Integrated Pest Management – Reserved
C.6.1 Preventive Pest Maintenance - Reserved
C.6.2 Initial Pest Assessment - Reserved
C.6.3 Reserved
C.6.4 General - Reserved
C.6.5 Pests Included and Excluded - Reserved
C.6.6 Reserved
C.6.7 Integrated Pest Management Plan - Reserved
C.6.8 Pesticide Application - Reserved
C.6.9 Structural and Procedural Recommendations - Reserved
C.6.10 Record Keeping - Reserved
C.6.11 Manner and Time to Conduct Service – Reserved
C.6.12 Insect Control - Reserved
C.6.13 Rodent Control - Reserved
C.6.14 Safety and Health – Reserved
C.7 Exposure Control Plan
C.8 Contractor Pandemic Plan
C.9 Child Care Center - Reserved
C.9.1 Products - Reserved
C.9.2 Standards - Reserved
C.9.3 Safety - Reserved
C.9.4 Cleaning Requirements - Reserved
C.9.5 Quality Standards for Child Care - Reserved
C.10 Service Calls
C.11 Communication
C.11.1 Communication Plan
C.11.2 Meeting Requirements
C.11.3 Joint Service Inspections
C.12 Quality Control Plan (QCP)
C.13 Cleaning Schedule
C.14 Staffing Plan
C.15 Above Standard Services
C.15.1 Dry Carpet Extraction (Private Areas)
C.15.2 Interior Window Washing
C.15.3 Exterior Window Washing - Reserved
C.15.4 Pressure Washing and Steam Cleaning - Reserved
C.15.5 Tree Thinning - Reserved
C.15.6 Government Furnished Trees and Plants - Reserved
C.15.7 Snow and Ice Removal for Areas Requiring Heavy Equipment - Reserved 28
C.15.8 Graffiti Removal - Reserved
C.15.9 High Cleaning - Reserved
C.15.9.1 High Cleaning Requiring Mechanized Equipment -Reserved
C.15.10 Machine Strip and Wax Resilient Office Floors - Reserved
C.15.11 Holding Cell Interiors - Reserved
C.15.12 Cleaning/Polishing of Exterior Brass - Reserved
C.15.13 Postal Service Floor Sealing - Reserved
C.15.14 Additional Disinfecting of Frequently Touched Surfaces - Reserved
C.15.15 Disinfecting In Response To a COVID-19 Incident – Reserved
C.15.16 Postal Lock Boxes and Mail Cases - Reserved
C.15.17 Laborer
C.15.18 Snow Hauling - Reserved
C.15.19 Washing Blinds and Coverings (Not Including Drapes, Curtains and Unique Coverings) - Reserved
C.16 Subcontracting
D. Packaging and Marking
D.1 Payment of Postage and Fees
D.2. Marking
E. Inspection and Acceptance
E.1 FAR 52.246-4 Inspection of Services—Fixed Price (AUG 1996
E.1 FAR 52.246-4 Inspection of Services—Fixed Price (AUG 1996) (DEVIATION- MAY 2003) - Reserved
E.2 Deduction Rate
E.3 Close-Out Examination
F. Deliveries or Performance
F.1 Place of Performance
F.2 Term of Contract
F.3 Recognized Holidays
F.4 Options
G. Contract Administration Data
G.1 Payment (General)
G.2 Payment for Services
G.3 GSAR 552.232-77 Payment by Government Charge Card (NOV 2009)
G.4 Evaluating Contractor Performance - Reserved
G.5 Suspension of Work
G.6 Limitation of Government’s Obligation - Reserved
G.7 Adjusting Payments
H. Special Contract Requirements
H.1 Contractor Responsibilities
H.1.1 Standards of Conduct
H.1.2 Supervisors
H.1.3 Training
H.1.3.1 Supervisor Training
H.1.3.2 Asbestos Awareness Training – Reserved
H.1.4 Uniforms
H.1.5 Key Control
H.1.6 Qualifications of Personnel
H.1.7 Protection and Damage
H.1.8 Miscellaneous Requirements
H.2 Strike Contingency Plan (SCP)
H.3 Occupant Emergency Plan (OEP)
H.4 Provided By The Government (Not Identified Elsewhere in the Specification) 38
H.5 Security Requirements and Personal Identity Verification Procedures (Non- Classified Contract)
H.5.1 Fitness Determinations
H.5.2 Compliance with Security Requirements
H.5.3 Identification Responsibility
H.6 Identification Credential
H.7 Escort Requirements
H.8 Removal From Contract Work
H.9 Safeguarding and Dissemination of Controlled Unclassified Information
H. 10 Prohibited Telecommunications Equipment
H.11 Recording Presence
H.12 Government Forms
H.13 Other Contractors
H.14 Ordinances, Taxes, Permits and Licenses
H.15 Discrepancy in the Specifications
H.16 Federal Requirements
H.17 Space Change Methodology
H.18 Insurance Requirements
I. Contract Clauses
J. List of Attachments (List of documents, exhibits and other attachments)
EXHIBIT J1: Building Information Sheet
EXHIBIT J2: Quality Assurance Surveillance Program
EXHIBIT J3: Contractor Submittals/Deliverables Chart
EXHIBIT J4: Solid Waste and Recycling Report - Reserved
EXHIBIT J5: Solid Waste Audits - Reserved
EXHIBIT J6: Exposure Control Plan (ECP) Example
EXHIBIT J7: Definitions
EXHIBIT J8: Wage Determination Rate Table
EXHIBIT J9: Asbestos Notification Letter - Reserved
EXHIBIT J10: Model Subcontracting Plan Template - Reserved
EXHIBIT J11: Quality Control Plan Template
EXHIBIT J12: R5 NCMMS Work Order Required Fields - RESERVED
EXHIBIT J13: NCMMS Failure and Priority Code Matrix - RESERVED
K. Representations, Certifications, and Other Statements of Bidders/Offerors
K.1 Annual Representations and Certifications ........ Error! Bookmark not defined.
L. Instructions, Conditions, and Notice to Bidders/Offeror
L.1 Bid Guarantee Requirement - Reserved
L.2 Inspection of the Facility
L.3 Instructions for Submitting Proposals
L.4 Inconsistencies in Specifications
L.5 RESERVED
L.6 Offerors Checklist
M. Evaluation Factors for Award
M.1 Basis of Award
M.2 Past Performance
M.3 Total Evaluated Price
M.4 Special Standard(s) of Responsibility
M.5 FAR 52.217-5 Evaluation of Options (July 1990)
A. SOLICITATION FORM
A.1 STANDARD FORMS:
Refer to the Standard Form 33 SOLICITATION, OFFER AND AWARD
B. SERVICES, ORDERING AND PRICES
Refer to the Section B Electronic Offer Sheet attached.
C. DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK
C.1 Objectives and Scope This is a Performance Work Statement (PWS) for Custodial and Related Services defined under the scope of this Contract for OH2298ZZ Location. This PWS describes the minimum requirements of the U.S.
General Services Administration (GSA) and acceptable outcomes to be performed by the Custodial Contractor (known from here on as Contractor). The Contract consists of two major functional areas:
Standard and Above Standard services. All, or part of, the successful offeror’s proposal Package may be incorporated into the Contract.
The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight. Custodial and related services provided by the Contractor are arranged and Contract administration is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.
GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this Contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from all parties responsible for maintaining the quality of our facilities, thus creating a single culture with one set of goals and objectives. Partnering requires that all parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.
All references incorporated herein as Web sites (URLs) are accurate as of September 2020 and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this Contract does not change or alter the Contract requirements and objectives identified herein.
C.1.1 The Contractor Shall ⮚ Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, except to the extent any of the supplies may be furnished directly by the Government under the Contract, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the Contract. The building(s) shall be fully staffed, beginning the first day of work under the Contract and throughout the entirety of the Contract, unless authorized by the Contracting Officer (CO) or their designee.
⮚ Maximize the use of goods, products and materials that are produced in the United States.
Telecom equipment must be in compliance with the John S. McCain National Defense Authorization Act (NDAA) for Fiscal Year 2019, specifically NDAA 889. NDAA 889 requirements are explained further in Section H.10.
⮚ Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, permits or ordinances.
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⮚ Be responsible to make the management and operational decisions to meet the quality performance standards as required herin.
⮚ Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.
⮚ Implement an effective Quality Control Plan (QCP).
⮚ Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed.
⮚ Reduce the environmental impacts of work performed under this Contract by using environmentally sound practices, processes, and products.
⮚ Provide training/certifications for their employees that stress stewardship and effective communication in cleaning practices. Current information on stewardship, training, educational materials and other issues can be found on the web sites including but not limited to Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s website (www.issa.com).
⮚ Coordinate with the Contracting Officer’s Representative (COR) and tenants who have restricted access spaces.
⮚ Adhere to Architectural Barriers Act Accessibility Standards (ABAAS) requirements for all new procurements and installations related to this PWS.
C.1.2 Cleaning Hours Cleaning shall take place between the hours of 7:00 a.m. and 10:00 a.m. Sunday through Saturday. The contractor shall have adequate staff onsite to accomplish cleaning within the contractor’s approved schedule. The hours shall not be changed unless authorized by the CO or their designee. The Contractor shall provide sufficient staffing and means to respond to service requests during the building(s) normal operating hours, stated on the Building Information Sheet in Exhibit J1. The performance of disruptive services, including, but not limited to, vacuuming, carpet shampooing, floor waxing, shall be scheduled with GSA and, if applicable, the tenant, for a time when the space is vacant or after normal building operating hours. If the Contractor is unsure as to whether an activity will be disruptive they should check with the COR before proceeding. The Contractor shall submit a cleaning schedule that details when each cleaning activity will be performed, and what equipment will be used to perform the activity to the COR. Night time cleaning may be authorized, COR approval required.
C.1.3 Sustainable Cleaning The Contractor is required to conduct custodial and related services utilizing industry best practices and guiding principles to minimize the Government’s environmental footprint.
The Contractor and their personnel shall employ practices and use products and equipment that are energy-efficient, water-efficient, minimize material resource use, and optimize indoor air quality. Examples of such practices include:
➢ Communicating the building’s sustainability performance goals and requirements, as directed by the CO or their designee.
➢ After cleaning or leaving a room that is unoccupied, turn off lights and water faucets.
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➢ Closing window blinds when practical, especially in the summer, over long weekends, and during extended closures of the building.
➢ Turning off equipment when not in use. [Note: The Contractor shall never turn off or unplug Government equipment in the space they are cleaning without prior written approval by the CO or their designee. The Contractor must ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.]
➢ Notifying the CO or designee of any observed water leaks.
➢ When replacing existing equipment, strive to acquire replacement equipment in the top 25% of efficiency as per the Energy Star guidelines.
➢ Employing practices that reduce dependency on non-renewable sources of energy.
C.2 Sustainable Purchasing The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. This specification requires the Contractor to routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards herein in Section C.2.1 and C.2.2. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC). When disinfectant products are used they must be Environmental Protection Agency(EPA)-registered products or another product containing the same active ingredient(s) at the same or greater concentration. The Contractor must use the product in accordance with directions provided by the manufacturer. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the manufacturer when cleaning. The Contractor shall select and track cleaning product and materials purchases as described herein.
C.2.1 Sustainable Product Standards Federal agencies, including contractors, must comply with the sustainable purchasing requirements and the recommended specifications, standards, and ecolabels for each product category in the "Cleaning Products" section of the Green Procurement Compilation (www.sftool.gov/greenprocurement). For most product categories in the Green Procurement Compilation, there are links to lists of brand-name products that meet these requirements and recommendations.
The Contractor shall also ensure that: (a) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval https://carpet-rug.org/testing/seal-of-approval-program/certified-vacuums/. (b) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be utilized to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Dilution control equipment shall have backflow prevention protection. The Mixing of corrosive chemicals requires the Contractor to provide an eyewash station that meets the ANSI Z258.1 standard. If eyewash stations are present, the Contractor shall use such existing equipment, but is responsible for bringing it into conformity with all OSHA requirements.
C.2.2 Proof of Compliance
(A) 15 days prior to the start of Contract performance, the Contractor shall submit to the CO or their designee a product list and, for each product, proof of compliance with the sustainable product requirements. For product categories in the Green Procurement Compilation provided in section C.2.1 for which there are links to lists of brand-name products that meet Federal requirements, a download of the
[13] brand-name product page is sufficient proof of compliance. For other product categories, proof of compliance may include third-party certifications obtained from certifier or manufacturer websites, manufacturer product sheets, or screenshots from manufacturer or distributor catalogs or websites.
(B) If the Contractor is unable to meet the sustainable product standards because a product meeting the standards cannot be acquired competitively within a reasonable time frame, does not meet reasonable performance standards, or cannot be acquired at a reasonable price, the Contractor shall provide the CO or their designee with a short-written justification for a proposed exemption.
C.2.3 Sustainable Cleaning Plan The Contractor shall submit a sustainable cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and sustainable cleaning quality control processes. The Sustainable Cleaning Plan is due to the CO or their designee within 15 calendar days before the start of the Contract.
C.2.4 Hazard Communication Plan The Contractor shall submit a hazard communication plan in accordance with the OSHA requirements in 29 C.F.R. § 1910.1200. The plan will list all chemical products proposed to be used in the performance of the Contract and include current Safety Data Sheets (SDS) for each product. The plan shall include documentation of training for all Contractor staff in the plan and the hazard communication standard. The plan shall also identify the method of labeling the Contractor will use for all chemical product containers, including secondary dispensing containers used on site. The standard requires the Contractor to maintain a copy of their written Hazard Communication Plan onsite and it must be readily available to employees. The Hazard Communication Plan is due to the CO or their designee within 15 calendar days after the start of the Contract. The sustainable cleaning and hazard communication plans may be combined into a single document at the discretion of the Contractor.
C.2.4.1 Safety Data Sheets All new products used during the life of the Contract must have Safety Data Sheets (SDS) provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes.
The Contractor shall maintain the SDS in a location accessible to all employees and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee upon request. The Contractor shall take every precaution to ensure that environmentally sustainable products are used. Information can be obtained from Federal, State, and local agencies concerning safe chemical cleaning materials. An inventory list of products to be used under this Contract shall be provided to the CO or their designee. This list shall be updated every time new chemicals are purchased or no longer used, and annually thereafter, with a copy provided to the CO or their designee, throughout the term of the
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Contract. The CO or their designee shall contact the Contractor immediately if any item is deemed inappropriate for use under this Contract.
At the start of the Contract an inventory list of hazardous chemicals to be used shall be included with the SDS and provided to the CO or their designee which lists at a minimum:
Common and chemical name of the chemical Location of storage on site Date brought onto the site.
If product is no longer purchased by the contractor, date it will no longer be found onsite.
Location (Page number, Tab, etc.) in the SDS file or binder for quick location during emergencies
C.3 Standard Services
C.3.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.
C.3.1.1 Floor Care The Contractor shall provide a floor maintenance schedule as part of their cleaning schedule to the CO or their designee in accordance with The Contractor’s Submittals/Deliverables Chart. The floor maintenance schedule must outline routine, periodic, and restorative tasks.
Bare Floors: Floors, base moldings, and grout shall be clean, free of debris and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.
Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s). Floors, surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be clean with no marks from the equipment. There shall be no visible buildup of finish in corners or crevices.
Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers shall not be used to clean any other areas. (Example: Red cloths will only be used in toilets, toilet sinks and restrooms, green cloths are only for use in kitchens while blue cloths are only used in all other areas.)
➢ Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices. The Contractor shall have a copy of the NIBS Guidance Manual.
Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS
BE USED ON ACBM FLOORING.
➢ Additional floor types: Vinyl Composition Tile (VCT)
➢ Finishing Floors (in public space): Walls, baseboards, and other surfaces shall be free of residue and marks from equipment. Floors shall have no streaks, mop strand marks, or skipped areas.
C.3.1.2 Carpets and Rugs Dry Extraction (Public Areas Only): Spills, crusted materials and removable spots shall be removed. Harsh brushing or scrubbing shall not be used to minimize deterioration or fuzzing to the carpets and rugs.
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Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold and is responsible for any remediation that may be required. Moving of furniture and equipment is to be coordinated with the CO or their designee. Any furnishings or equipment moved are to be returned to their original positions.
Spot Cleaning: A spot is defined as approximately 12” X 12”. Carpet surfaces shall be free of removable spots, soiled traffic patterns, debris, gum, and crusted materials.
Vacuuming: Carpet surfaces shall be vacuumed to remove dirt, dust, and other debris. Vacuuming shall be done at a frequency that protects the carpets integrity and to reduce carpet wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval Program.’
C.3.1.3 Floor Mats and Runners The Government shall furnish all mats and runners.
Mats and runners shall be laid out as specified by TSA or their designee in TSA space. Mats and runners shall be free of spots, soiled traffic patterns, gum, and crusted materials. They shall be cleaned in accordance with the manufacturer's instructions. Any Government provided mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASSP A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’
The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.
In the event of wet or inclement weather, mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.
C.3.1.4 Restrooms, Tenant Break Rooms.
All areas shall be cleaned in accordance with the applicable standard service requirements outlined in Section C.3.1. These areas and surfaces shall be cleaned and disinfected using EPA registered disinfectants that are effective against COVID-19 (EPA registered). Partitions, doors, vents, sills, and walls shall have no dirt, bodily fluids, waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt. Shower liners present in locker rooms shall be cleaned and free of mold and dirt. Shower liners shall be replaced at the Contractor’s expense and at a minimum of annually. Locker exterior surfaces shall be free of dust and streaks.
Avoid cleaning of equipment in laboratories and health units that could result in damage to any surface or that could cause contamination with chemicals or infectious materials. Cleaning shall only be performed for areas and surfaces identified in writing by those responsible for managing the laboratories and health units.
The Contractor shall submit a safety plan for approval by the CO or their designee.
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All areas shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.
Dispensers: The government shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. Any Contractor provided dispensers must be approved by the CO or their designee prior to installation. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. The Contractor shall provide dispenser batteries. Batteries shall be alkaline or zinc-carbon type.
C.3.1.5 Fixtures All fixtures (washbasins, urinals, modesty panels, toilets, shower stalls, etc.) shall be cleaned and disinfected. All fixtures shall maintain a high level of luster and have no dirt, mold, mildew, streaks, or encrustation.
Drinking Fountains/ Bottle Filling Stations: All fountains and bottle filling stations shall be cleaned, disinfected, free of dirt, watermarks, and other debris or encrustations.
C.3.1.6 Surfaces Horizontal Surfaces: Routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent. All horizontal surfaces (within approximately 10 feet from the floor) shall be wiped clean and free of dust, dirt, or smudges, with the exception of desks, workstations and cabinets within/part of a workstation.
Metal, Brass, Woodwork, and Stainless Steel: Surfaces (including corners, crevices, moldings, ledges, handrails, grills, doors, door knobs, door frames, kick plates, etc.) shall be wiped cleaned and have no dirt, dust, streaks, spots, or smudges and (where applicable) polished as needed..
Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, and other glass (within approximately 10 feet from the floor) shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures and furniture. All interior plate glass (to include glass over and in vestibule doors, all plate glass around entrances, lobbies, and vestibules) shall be cleaned and have no dirt, streaks and shall not be cloudy.
C.3.1.7 Frequently Touched Surfaces
The Contractor shall, with the exception of desks, workstations and cabinets within/part of a workstation, routinely wipe down all solid, high-touch (frequently touched) surfaces with cleaning products containing soap or detergent that meet the sustainable product standards in Section C.2.1 and C.2.2 in this specification. This requirement is compliant with guidance issued by Centers for Disease Control and Prevention (CDC), which include the routine cleaning of all high-touch (frequently touched) surfaces. The Contractor must wear disposable gloves (e.g., latex or nitrile), facemasks (if applicable) and any additional required personal protective equipment as recommended by the product manufacturer when cleaning. Cleaning products and application should be chosen so as not to damage interior finishes or furnishings, including GSA’s fine arts collections and murals, and historic materials and finishes.
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“Routinely,” for purposes of this section, is defined as being in accordance with applicable guidance from the CDC, but shall not be less frequently than once daily.
Daily is defined as the normal operating hours where the custodial contractor is currently performing the standard services. "Workstation," for the purposes of this section, is defined as a modular furniture system or freestanding table where an office employee performs a specific work task or job…
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