RFP 280-22-0571 Attachment 1c_Delivery Schedule.docx

Ref No. 280-22-0571 ATTACHMENT 1c

Behavioral Health Case Management & Behavioral Health Services for Separated Families

Schedule of Deliverables

C. GENERAL REQUIREMENTS

V. B. 2. 6)

V. C. 4 2)

VI. B. 11

(could be combined with IT and Web Cost reports, see #3) OC requirements IV. F

D. SPECIFIC REQUIREMENTS

Task 1 – Plan of Performance of Establishment of Tracking System

· Participate in meeting with previous contract or COR

· Ensure receipt of all documentation from SAMHSA and previous contract

· Receive training from previous contractor Performance

· 1

· 3

· 1

· By end of previous contract

· By end of previous contract

· No later than (NLT) two (2) weeks of Contract Effective Date (CED)

· NLT two (2) weeks of CED

· Submit a Draft Plan of Performance

· Submit a Revised Plan of Performance

· Submit Final Plan of Performance

· Update Plan of Performance

· 1

· Ongoing

· Within two (2) weeks of CED

· Within two (2) weeks of kick-off meeting

· Within two (2) weeks of feedback from COR/ACOR

· One (1) week after COR/ACOR approval or request for revision

· TBD

· Meet with the COR/ACR and Chief Information Security Officer for a Privacy and Security Kick-Off meeting

· 1

· Within four (4) weeks of CED

· Within four (4) weeks of CED

· Provide a call summary for the meeting

· Meet with COR/ACOR and other staff

· Provide expert and project mgmt. input on all content and mgmt. areas of the contract.

· Develop and submit a draft agenda for each bi-weekly meeting

· Submit final agenda

· Prepare and submit call summaries

· 1

· 52

· Within two (2) weeks of submission of Final Plan of Performance

· Within two (2) weeks of the meeting.

· TBD

· NLT than two (2) days prior to meeting

· NLT than one (1) day prior to meeting

· Within one (1) week of each call

· Submit reports from the system

· 1

· 10

· Within six (6) weeks of CED

· Within 48 hour of COR/ACOR request

Task 2 – Establishing Contact and Engagement of Class Members

· Educate families on availability of behavioral health services

· Solicit interest in receiving services

· Connect interested families with services

· Provide pre-unification outreach after receiving information from the United States Government (USG)

· Contact parents

· Complete outreach call

· Provide reports to supervisory case managers

· Offer services to class members post-reunification

· Make attempts to contact families

· Ongoing

· TBD

· 24 hours

· 3 days

· Daily

· Document all attempts to contract families

· Provide reports to supervisory case managers

· Follow up with class members

· 1

· TBD

· Daily

· 48 hours after receiving info from outreach staff

Task 3 – Behavioral Health Case Management & Support Services

· Provide behavioral health case management and behavioral health services to class members

· Ensure adequate administrative support

· Ongoing

· TBD

· Provide post-reunification behavioral health case management

· Assign each family a case manager

· Contact families

· Document all contact attempts and why contact was not made

· Screen for behavioral health distress

· Provide referral information

· Provide Forensic Evaluation Coordination

· Assist with referrals to Federally Qualified Health Center or equivalent

· Support school-based behavioral health needs

· Document each case management encounter and contact attempt in the Electronic Medical Record

· Make attempt to contact class member prior to determining lack of interest

· Submit a Notice of Concern

· Continue to attempt contact

· Ongoing

· Until stability has been determined

· Three (3) attempts

· TBD

· Within two (2) days of establishing contact; then at least twice in the first month; then once per week

· Within two (2) weeks

· 30 days after the person is unreachable

· Once per month or until the person expresses no interest in services

· Prepare a brochure on pre-unification psychoeducation

· Staff a 24 hour multilingual phone line

· Establish partnerships with nonclinical supports

· Plan for and provide orientation, assistance with community integration, coping skill, problem solving, and parenting skills

· Ongoing

· TBD

Task 4 – Provision of Behavioral Health Services

· Establish a network of culturally appropriate providers through a salary time-buy-out

· Ensure that all providers follow procedures outlined in the PWS

· Address child care needs

· Establish contact with referred individuals

· Ensure availability of HIPPA compliant interpretation services

· When insurance and/or Medicaid is unavailable, pay for psychotropic medications, in-patient psychiatric stays, intensive outpatient therapy, and partial hospitalizations

· Coordinate care with primary care physicians

· Document each encounter and attempt in an Electronic Medical Record

· Attempt to contact patients that miss appointments

· Complete forensic psychological evaluations requested by attorneys representing class members

· Follow protocols outlined in the PWS if a provider suspects a child is the victim of human trafficking

· Ongoing

· 3 attempts

· TBD

· Within two (2) days of receiving referral

· Within two (2) weeks

· Conduct trainings on: trauma-informed care, cultural competence, psychological forensic examinations, working with indigenous people

· Ongoing

· 4

· Each phase of contact with families

· TBD

Task 5 – Establishment of a Clinical Advisory Board

· Assist SAMHSA in identifying and securing participants

· Coordinate and execute meetings

· Ongoing

· 4

· TBD

· Quarterly

Task 6 – Data Collection, Analysis, and Program Evaluation

6.1 Data Collection and Analysis

· Collect and secure de-identified qualitative and quantitative data

· Explain and establish processes for monitoring and oversight of interventions.

· Ongoing

· TBD

· Set up collaboration calls with the program evaluation team

· Ongoing

· 24

· TBD

Task 7 – Reporting

7.1 Bi-Weekly Reports

· Submit a draft bi-weekly Performance Report

· Submit Performance Reports

· 1

· 24

· Two (2) weeks before the first report is due

· 30 days from CED for the first year and then every two (2) weeks

· Submit a final annual report

· 1

· NLT one (1) month before the end of each contract year

· NLT one (1) week of receiving COR/ACOR comments

· Submit a Final End of Contract Report

· 1

· Eight (8) weeks before the end of the contract

· End of contract

Task 8 – Transition Plan and Turnover at the End of Contract

· Develop and submit a transition plan

· Participate in meetings with the new contractor

· Electronically deliver all stored publications and materials; all equipment; all reference materials; all document collections; correspondence files shelf supplies of publications and materials used to respond to inquiries; program files; audio and video materials, and any other materials acquired for the sole use of providing services under this contract

· Deliver all software programs acquired, developed, or altered under this contract and for which contract funds were expended

· Schedule meeting with the COR/ACOR and DTM to discuss transition of technology activities

· 1

· 5

· 3 copies

· Eight (8) weeks prior to the end of the contract

· By end of contract

· By end of contract